Role Mission

Reporting to the Senior Customer Engagement Manager, South Asia & Pacific, you will play a key role in the administration and coordination for Brand and Customer Engagement activities.

Key Accountabilities

• Coordinate Customer Engagement department orders and shipment arrangement on related tools and giftings needs
• Main support to compile pre/post event summary recapped and initiatives proposals within set deadline.
• Proactive and accurately coordinate, source and compiled Gifting & Activities tools order for South Asia and Pacific region
• Day to day Customer Engagement administrative work
• Execute the distribution of direct mailers materials (physical mailer and in system) and sending out of gifts and collaterals in timely manner (catalogues, profile cards, Thank you cards, Gifting arrangement)
• Tracking and compiling region expenditure
• Freight or logistic tracking and coordination of all brand and customer engagement related orders.
• Update relevant customer engagement calendars including activity, events, festive, giftings, etc.
• Upkeep and compiled finance actualization report timely across South Asia & Pacific
• Support Regional Brand Director and Regional Brand and Customer Engagement department on administration and clerical work
• Support Brand and Customer Engagement activities/event matters and special projects rolled out upon request.
• Support PR on ad-hoc assignment and special projects rolled out when needed. (i.e. support PR team on ad-hoc or special big projects, support sample racks, packing, sample sales, etc)
• Data Quality Management which includes but not limited to Data Cleansing, Data Deduplication, review & comment on periodic data quality reports
• Conduct market research and competitor analysis

Key Requirements

• A minimum of 2 years’ experience in luxury retail Clienteling.
• Strong experience in Luxury Retail particularly understanding of CRM.
• Good understanding of Luxury Client Experience
• Touch of Luxury Finesse.
• Experience in working within a Multicultural Environment
• Multi-tasking & Excellent organizational skills
• Strong Attention to Details
• Good Project/Event Coordination Management
• In Tune with Current Luxury Experiences
• Resourcefulness
• High Emotional Intelligence
• Good Communications & Analytical Skills
• Amicable & empathic personality
• Positive attitude
• High Driven & Result Oriented
• Creative Thinker & Highly adaptable
• Both an Effective Team Leader & A Player
• Strong sense of Integrity
• PowerPoint & Excel skills
• Good Communications & Navigation Skills

We are looking for a Digital Marketing Specialist to develop and execute innovative digital marketing strategies that drive online engagement and brand growth. The role involves managing social media, SEO/SEM, content creation, and analyzing campaign performance to optimize results. Ideal candidates are creative, data-driven, and passionate about digital trends.

Key Responsibilities:

1. Digital Strategy Development:Develop and implement comprehensive digital marketing strategies to promote our brand and products.
   Identify trends and insights to optimize spend and performance based on data-driven insights.
   
2. Content Creation and Management:Create and manage content for various digital platforms including the company website, blogs, social media, and email campaigns.
   Work closely with the design team to produce visually engaging content that aligns with brand guidelines.
   
3. Social Media Management:Manage and grow the company’s social media presence on platforms such as Facebook, Instagram, LinkedIn, and others.
   Develop and schedule posts, engage with followers, and monitor analytics to improve engagement.
   
4. Search Engine Optimization (SEO) and Search Engine Marketing (SEM):Conduct keyword research, optimize website content, and manage SEO/SEM campaigns to improve website visibility and traffic.
   Monitor and analyze performance metrics to enhance campaign effectiveness.
   
5. Analytics and Reporting:Track, measure, and report on the performance of all digital marketing campaigns.
   Provide insights and recommendations to improve strategies and achieve business goals.
   
6. Collaboration and Innovation:Collaborate with cross-functional teams to align marketing efforts with business objectives.
   Stay up-to-date with the latest digital marketing trends and technologies to keep the company’s strategies innovative and competitive.
   

Qualifications:

• Diploma or degree in Marketing, Communications, Digital Media, or related field.
• Proven experience in digital marketing, with a solid understanding of SEO, SEM, social media, and email marketing.
• Proficiency in digital marketing tools and platforms (Google Analytics, AdWords, social media management tools, etc.).
• Strong analytical skills and ability to interpret data to make informed decisions.
• Excellent written and verbal communication skills.
• Creative mindset with a keen eye for detail and design.
• Ability to work independently and collaboratively in a fast-paced environment.

Job Responsibilities:

• Coordinate clinic appointments and registrations efficiently.
• Respond promptly to patient inquiries.
• Handle administrative tasks including claim submissions, inventory management, and payment processing.
• Provide assistance and support to doctors during procedures in clinic.
• Assist doctors in clinical work and surgery.
• Basic wound care for patients.

Requirements:

• Registered with Singapore Nursing Board (SNB).
• Diploma or Bachelor’s Degree in Nursing.
• Proficiency in computer skills.
• Strong team player with excellent communication and interpersonal abilities.
• Basic surgical experience is an advantage.
• Base work 5.5 days per week, including Saturday mornings.
• Private nursing experience preferred but not essential.
• Willing to work in multiple locations.

To express interest, kindly email your latest CV to [email protected] for further details.

Senior Customer Care Specialist

About us

Thredd is the trusted next-gen payments partner for innovators looking to modernise their payments offering. Certified by Mastercard, Visa and Diners & Discover, we process billions of debit, prepaid and credit transactions annually, supporting consumer and corporation FinTechs, digital banks and embedded finance providers across the globe. Our unique offering is our client-centric approach, combining hands-on support with modern, reliable and scalable technology.

Our assured solution accelerates the development and delivery of consumer and corporate payments components embedded within digital banks, as well as for expense management, B2B payments, crypto, lending, credit, Buy Now Pay Later, FX, remittance, and open banking innovators.

About the role

We are seeking a Senior Customer Care Specialist to be responsible for ensuring Thredd’s customers benefit from the highest level of customer support as well as providing expertise in their extensive use of our platform and services.

What you will be doing

Customer and Client Centricity

· Being a key point of contact for all Thredd customers

· Having a detailed understanding of customer businesses (products, customer journeys and volumes) and needs

· Providing end to end ownership of client requests to successful and timely resolutions

Data & Reporting

· Providing analysis on card and transaction data

Quality & Controls

· Understanding, following and adhering to defined incident management procedures and communication plans

· Appropriately escalating potential issues as per defined processes, providing the required information needed to investigate thoroughly

Leadership

· Creating learning opportunities to enable team member performance and development

· Building bridges between departments especially within Implementations, Account Management, Application Support and Product

· Identifying and delivering continuous improvement, engaging the team and managing challenges positively

What you will bring

· Experience working in a B2B and customer facing service role

· Experience working in payments and/or the wider financial services industry

· Strong stakeholder management and experience working with high-level stakeholders such as Heads and C-Suite

· Experience working in a fast-paced environment where customer service is time critical and has a direct effect on the bottom line

· The ability to manage, lead and mentor

· Experience with JIRA and Confluence

· Experience with SOAP or Postman would be desirable

WORK LOCATION: 168 ROBINSON ROAD CAPITAL TOWER

Job Description:

• Monitor and maintain accurate inventory levels of MRO materials and equipment.
• Conduct regular stock checks and audits to ensure inventory accuracy.
• Safely store MRO materials and equipment in the warehouse following proper guidelines.
• Implement proper labelling and categorization systems to ensure materials are easy to find.
• Process orders for maintenance parts and equipment requested by maintenance or operational teams.
• Ensure timely delivery of required parts to avoid delays in maintenance or production.
• Assist with sourcing and negotiating the purchase of MRO materials as needed.
• Maintain accurate records of inventory, requisitions, and shipments.
• Update computerized inventory systems or databases.
• Ensure the warehouse meets all safety standards, including proper handling of hazardous materials.
• Ensure that all MRO tools and equipment are in good working condition.
• Act as a liaison between the warehouse and other departments, ensuring clear communication regarding stock availability, order status, and material requirements.
• Oversee the calibration and maintenance of tools and equipment stored in the warehouse.
• Coordinate with maintenance personnel to ensure tools are functioning properly.
• Comply with all regulatory and environmental requirements.

岗位职责：

1、 销售订单审核及处理；

2、 兼职出纳，现金支票收款，现金报销，客户回款核销；

3、 客户退换货、客户投诉等售后工作接收、处理、与质量部门跟进处理反馈，并统计相关数据报告；

4、 协助系统数据的及时更新，汇报相关数据进展。

1、Sales order review and processing;

2、 Part-time cashier duties, including handling cash and check payments, processing cash reimbursements, and verifying customer payments;

3、 Receiving and managing after-sales tasks such as customer returns, exchanges, and complaints, coordinating with the quality department for follow-up and feedback, and compiling related statistical reports;

4、 Assisting with timely updates of system data and reporting progress on relevant data.

岗位要求：

1、 对OA、SAP系统有一定的认知，愿意学习新事物，接收新知识；

2、 认真，负责，仔细；

3、 态度真诚；

4、 会听说读写华文。

1、 Familiarity with OA and SAP systems, willingness to learn new concepts, and openness to acquiring new knowledge;

2、 Detail-oriented, responsible, and meticulous, with no tolerance for carelessness;

3、 Honest and sincere attitude;

4、 Proficiency in listening, speaking, reading, and writing in Chinese.

职业晋升空间:

进入规模型、具有发展潜力的大型医药企业，公司业务正在稳步快速上升期。愿您随同企业发展 前进的步伐一起成长，共享事业发展成果!

薪酬福利: 每月底薪 S$2000-2500，另绩效奖金考核；
第 13 个月薪水
医药津贴

上班时间及地点: 每周一至周五早9:00-晚 6:00；上班地点 TAISENG

Your role :

Do you have great communication skills and experience in driving innovation projects? Are you keen to carry the success of our UBS Advice offerings and the broader advisory solutions shelf by continuously innovating and digitizing the way we engage clients and empower client advisors with concise, impactful sales and after-sales opportunities?

We are looking for someone like you who can:

• Deliver impactful sales and after-sales content through our internal and direct-to-client sales platforms

• Lead strategic communication and sales initiatives for our advisory mandates in close collaboration with CIO Investment Office and Markets

• Develop and drive our digitization, innovation and value chain projects to continuously enhance the user and client experience for our mandate communication and meet value chain expectations.

• Manage the training and communication strategies for existing and new offerings with a particular focus on advisory mandates.

Your team :

You will be based in Singapore and working in the Broad Impact team withing Global Investment Management. We are a dynamic team that enjoys working to provide best in class solutions for our clients, taking responsibility to drive key initiatives and innovation and deliver impactful sales and after-sales communication to Markets and our clients across Asia.

Your expertise :

We are looking for a person who is keen to join a dynamic team that is constantly looking to deliver fresh content and innovation to support the growth of our core offerings within UBS Global Wealth Management.

• Master's / Bachelor’s degree in a banking/ finance-related discipline with 8-10 years relevant experience

• Track record in investment writing and creation of communication content in different formats

• Excellent analytical, problem solving and stakeholder management skills with an interest to look beyond the surface

• Motivated, collaborative and proactive personality

• Great in communicating, both verbally and in writing

Responsibilities:

• Timely execution of forecast and exception report to suppliers and ensure supplier delivery commitment meet sales requirement
• Expedite deliveries and resolve shortages to meet sales needs
• Manage and resolve quality/quantity notification, supplier returns, good receipts and invoice discrepancies
• Maintain optimal inventory level and minimize inventory holding
• Responsible for negotiating strategic pricing and contractual arrangements for supply.
• Enhances supplier relationships by developing and continually improving processes and contractual terms.
• Manage the company and third-party warehouse process improvement activities and expiry goods
• Plan and execute stock replenishment by way of purchase orders.
• Execute purchasing related tasks and coordinate documents and information with suppliers to support operation needs
• Ensure that all products meet relevant importation regulations and food safety standards
• Manage and execute product ingredient check procedures
• Perform any other ad hoc duties as assigned by superior

Requirements:

• Minimum Diploma in logistics or procurement
• At least 1 year of experience, preferably in FMCG

Other Information:

• Working Hours: Monday to Friday 830am to 530pm
• Location: Tanjong Penjuru
• Company pick up bus at Jurong East MRT station 7.50am
• Entitled to AWS and Performance Bonus

We regret that only shortlisted candidates will be notified.

By sending us your personal data and/or resume, you are deemed to consent to AM Recruitment Pte Ltd or its agents to collect, use and disclose your personal data and/or resume for the purpose of processing and administrating this job application.

Registration No: R21102576 (Joshua Tan)

EA Licence No: 23C1821 (AM Recruitment Pte Ltd)

Alluora is a leading beauty products company specialising in skincare, body care, and hair care. We are dedicated to delivering high-quality products to our customers and enhancing their beauty routines. Our products are sold online through platforms like TikTok and Shopee.

Job Summary: We are seeking a lively and engaging Full-Time Live Streamer to join our Alluora Pte Ltd team. As a Live Streamer, you will be responsible for hosting live streaming events, interacting with our audience, and showcasing our beauty products in an exciting and informative manner.

KEY RESPONSIBILITIES:

• Attend Company Events when needed.
• Prepare pre-marketing video before live streaming
• Pre-preparation of live streams
• Host regular livestream sessions on TikTok and Shopee to showcase Alluora's products, educating and engaging with potential customers.
• Develop creative and engaging content to drive brand awareness and sales.
• Interact with viewers in real-time, responding to comments, questions, and feedback to build a strong online community.
• Analyse livestream metrics (viewership, engagement, sales conversion) to improve content performance and drive continuous growth.
• Collaborate with the marketing team to create and execute content strategies, promotional events, and product launches.

REQUIREMENT:

• Passionate about beauty products, skincare, body care, and hair care.
• Prior experience in live streaming, social media influencing, or sales is a plus.
• Excellent communication and presentation skills.
• Comfortable on camera and able to engage audiences effectively.
• Flexibilities
• Adaptabilities
• Multitasking
• Ability to work independently and as part of a team

HOW TO APPLY:

If you are passionate about beauty and love engaging with audiences, we'd love to hear from you!

Please send your resume and portfolio to [email protected] or Whatsapp Us @ +65 8509 5375

Join us at Alluora Pte Ltd and be a part of our journey to enhance beauty experiences worldwide

Wärtsilä is a world leader in marine technology and leading the industry's transformation towards a decarbonised and sustainable future. With the world’s widest portfolio and service network, we – Wärtsilians - deliver efficient, safe and sustainable integrated products and solutions to enhance the business of our customers. The opportunities presented through digitalisation and new technologies are offering a new era of shipping. Did you know that shipping is the world’s most efficient mode of transportation and that approximately 90% of world trade is carried by sea?

We want to change the course towards an interconnected and cleaner maritime future and are constantly on the lookout for future-oriented talent to join our team and to work towards enabling sustainable societies through innovation in technology and services - together. Are you ready to jump onboard?

We are looking for experienced In-Situ Specialists for QuantiServ Singapore. QuantiServ offers specialised, fast and reliable support, maintenance and repair services for customers operating equipment by multiple brands, both in the marine and energy sectors. This position is a permanent opportunity, and its location is Singapore. You will be expected to have some experience of the following:

· Execution of in-situ machining assignments on board ships and in power plants and industrial plants world-wide.

· Composing of technical reports and taking of measurement records and to update progress regularly to stakeholders.

· Prepared to travel extensively and to be mindful of safety awareness while working on-site and in the workshop.

· To be responsible for the highest possible customer satisfaction and to deliver high quality, accurate work while adhering to tight schedules.

· To create and maintain a high-performance team and focusing on continuous improvement.

· Knowing in-situ machining of crankpins or in-situ line boring of main bearing pockets or metal stitching or engine alignment will be an added advantage.

· Any other tasks as and when assigned by the Line Manager or Management.

To be successful in this role, we expect you to have:

· The knowledge and experience to be able to go for new job inspection and to be able to plan time and materials/tools/machines for the job to be done.

· The willingness to travel overseas as and when required for jobs, often with very short notice.

· The ability to interpret technical drawings and other technical documents to determine appropriate repair solutions.

· Maintain a clean and organized work area daily and conduct machine / tool preventive maintenance as and when required.

· To ensure the team and yourself adopt safe working processes and safe working approach at all times.

· To continue to look for improvement to our methods and tools.

· To learn and train in new services not known to you, by training under more senior colleagues

At Wärtsilä we value, respect and embrace all our differences, and are committed to diversity, inclusion and equal employment opportunities; everyone can be their true self and succeed based on their job-relevant merits and abilities.

This is Wärtsilä

Wärtsilä is a global leader in innovative technologies and lifecycle solutions for the marine and energy markets. Our team of 17,000 professionals, in more than 200 locations in 68 countries, shape the decarbonisation transformation of our industries across the globe. Read more on www.wartsila.com.

Contact & next steps

Does this sound like the job for you? If yes, we hope to hear from you before the application deadline by submitting your application through our careers portal. Are you still wondering if you should apply and would like to get something clarified? Please reach out to David Samuel, Talent Acquisition Partner ([email protected]) with any questions related to this position.

You will assist with end-to-end supply chain management and logistics operations (e.g. procurement, order management, shipping and sales support activities for Oceania and Asia.

Key Responsibilities:

1. Sales Support Function (Check model , qty, estimated lead time ) which will applicable during the early stage (Before PO received) and after PO is received
2. Make booking with factory ,Coordinate with 3rd party Supplier, Factory on the estimated lead time and revert to customers.
3. For 3rd party supplier- Advidia Need to check if all model and qty has enough stock, otherwise will need to email back to customer to revise as per MOQ.
4. Processing of sales order and purchase orders in SAP HANA system
5. Handling local deliveries (demo samples, commercial stock) in Singapore’s office
6. Liaise with finance for advance payment shipment
7. Ensuring export shipments/local deliveries are according to destination custom requirements and global trade compliance.
8. Manage full spectrum of shipping documentation, invoice, packing list, B/L , for direct drop shipment from China, Japan and 3rd party Supplier for APAC region
9. Close follow-up with suppliers, and factories on order and shipment status.
10. Repack of cargo in the event of carton damaged
11. Uploading of Serial Number for 3rd party Suppliers
12. Weekly risk report to be submitted to the management
13. Involvement in Process Improvement and bimonthly SCM meeting
14. Provide backup support in the event if SG or Oceania team is absent
15. Perform any other ad-hoc duties as assigned

Requirements:

• Minimum qualification preferably in business/ marketing, supply chain/logistic operations.
• Minimum 6 years of import and export shipments coordinating experience, preferably from MNC or regional trading company
• Good verbal and written communication skills
• Understanding drop shipment process

Roles & Responsibility

• Plan and conduct flora surveys in a range of different habitat types in Singapore
• Assist with data entry, statistical analyses, provision of flora-specific and/or arboricultural recommendations, and the preparation of technical reports including Environmental Impact Studies.
• Provide support for other tasks, including administrative tasks, capacity building, project management and business development, depending on the needs of the company.

Requirements

• Degree from an accredited institution with a background in plant ecology/botany/life science/environmental science or other program with relevant experiences.
• Ability to identify plants from various forested habitats in Singapore
• Minimum 5 to 8 years of relevant experience working as a flora specialist in Singapore
• ISA-certified arborist certification is highly desirable
• Ability to work independently and as part of a team
• Familiarity with GIS, basic R coding and viewing Autocad drawings
• Attention to detail, with outstanding oral and written communication skills

Support Teaching and Learning

• Provide multimedia support (e.g., photography, video production, live streaming etc.) to facilitate the delivery of lessons and events, and support administration tasks for teaching and learning (e.g., burning CDROMs for listening comprehension, printing of media resources etc.)
• Provide in-class support to teachers implementing ICT integrated lessons (e.g., navigate and troubleshoot apps and productivity tools in class for teachers and students)
• Provide technical advice in terms of multimedia hardware and software that the school can purchase to support the teaching and learning in curricular and co-curricular areas
• Proficient at administering Google Classroom environment for school
• Able to provide Google Suite for Education support to school (staff and students) in troubleshooting and training

Assist in Multimedia Production and Training

• Provide videography/photography/live-streaming/video-conferencing support for coverage of school events and functions
• Provide editing and post-production works using software e.g., Adobe Premier Pro, After Effects
• Plan and implement multimedia training e.g., on Adobe Suite software (Photoshop, Premier Pro, After Effects, Flash, Illustrator), photography and videography, for staff and students
• Work closely with ICT team (e.g., ICT Associate, Desktop Engineers) on multimedia requirements and support required by staff and students

Management of Multimedia Equipment and Inventory

• Perform maintenance and upkeep of multimedia equipment
• Maintain usage and service records of multimedia equipment and replacement
• Manage loans of multimedia equipment via school standardised loan procedures
• Perform asset checks of multimedia equipment
• sourcing for procurements, monitoring expenses and budget for costs incurred as part of maintenance and/or replacements

Other Duties

• Ad-hoc maintenance and update of school website
• Other duties pertaining to the area of multimedia (e.g., provide digital drawings of maps, design of brochures and posters)

Qualifications
• Minimum requirement of a Diploma or equivalent relevant qualification

Skills

• Have knowledge and be able to use, troubleshoot and provide advice for:Multimedia and photo-editing software (e.g., Adobe Photoshop, Premier Pro, After Effects, Flash, Illustrator)
  Google Suite for Education
  
• Able to operate cameras (e.g., DSLR) and video-cameras
• Preferably have skills in designing posters and brochures for school events
• Preferably have skills to conduct live-streaming, video conferencing or equivalent in schools
• Preferably have skills to maintain and update websites of schools

Experience

• At least 2 years experience in working as a Multimedia Specialist or has experience in multimedia production for events, functions, and projects in schools
• Preferably have experience training students and working with teachers in multimedia in a school environment
• Preferably have experience managing and working in AV/Info-com club or equivalent in schools
• Preferably have experience to perform asset checks of multimedia equipment in schools

Support Teaching and Learning

• Provide multimedia support (e.g., photography, video production, live streaming etc.) to facilitate the delivery of lessons and events, and support administration tasks for teaching and learning (e.g., burning CDROMs for listening comprehension, printing of media resources etc.)
• Provide in-class support to teachers implementing ICT integrated lessons (e.g., navigate and troubleshoot apps and productivity tools in class for teachers and students)
• Provide technical advice in terms of multimedia hardware and software that the school can purchase to support the teaching and learning in curricular and co-curricular areas
• Proficient at administering Google Classroom environment for school
• Able to provide Google Suite for Education support to school (staff and students) in troubleshooting and training

Assist in Multimedia Production and Training

• Provide videography/photography/live-streaming/video-conferencing support for coverage of school events and functions
• Provide editing and post-production works using software e.g., Adobe Premier Pro, After Effects
• Plan and implement multimedia training e.g., on Adobe Suite software (Photoshop, Premier Pro, After Effects, Flash, Illustrator), photography and videography, for staff and students
• Work closely with ICT team (e.g., ICT Associate, Desktop Engineers) on multimedia requirements and support required by staff and students

Management of Multimedia Equipment and Inventory

• Perform maintenance and upkeep of multimedia equipment
• Maintain usage and service records of multimedia equipment and replacement
• Manage loans of multimedia equipment via school standardised loan procedures
• Perform asset checks of multimedia equipment
• sourcing for procurements, monitoring expenses and budget for costs incurred as part of maintenance and/or replacements

Other Duties

• Ad-hoc maintenance and update of school website
• Other duties pertaining to the area of multimedia (e.g., provide digital drawings of maps, design of brochures and posters)

Qualifications
• Minimum requirement of a Diploma or equivalent relevant qualification

Skills

• Have knowledge and be able to use, troubleshoot and provide advice for:Multimedia and photo-editing software (e.g., Adobe Photoshop, Premier Pro, After Effects, Flash, Illustrator)
  Google Suite for Education
  
• Able to operate cameras (e.g., DSLR) and video-cameras
• Preferably have skills in designing posters and brochures for school events
• Preferably have skills to conduct live-streaming, video conferencing or equivalent in schools
• Preferably have skills to maintain and update websites of schools

Experience

• At least 2 years experience in working as a Multimedia Specialist or has experience in multimedia production for events, functions, and projects in schools
• Preferably have experience training students and working with teachers in multimedia in a school environment
• Preferably have experience managing and working in AV/Info-com club or equivalent in schools
• Preferably have experience to perform asset checks of multimedia equipment in schools

At Concentrix, we strive to find and grow exceptional people like you.

Working at Concentrix, you will be a part of an engaging, energetic, and entrepreneurial work environment while having the stability and influence of a nearly 20-year industry leader behind you. This is a place where you can GROW, both personally and professionally, while expanding your skills in sales, customer success and people management.

We continue to offer revenue generation services now with an expanded global footprint, accelerating B2B digital sales and customer success transformation for the world’s best brands. With end-to-end capabilities across Strategy, Talent and Technology, we’re helping clients scale faster, work smarter, and reliably grow their revenue through data-powered insights and proven methodologies.

Specialist, Renewal Sales (India)

Reporting to the Sales Manager, the Specialist, Renewal Sales will focus on account management and sales renewals where you will generate new revenue as part of an inside sales team. You will articulate the value of products or services to customers and accountable for revenue retention motions including product/service contract renewals, extension, upsell and expansion.

As part of our organization’s growth, this is a permanent role where you get to develop a new technology business line as our organization expands the business. We’re looking for individuals who are curious with excellent communication and strong stakeholder skill. You would be comfortable in managing ambiguity situation and manage complex, deep relationship to help the customer to uncover some challenges while setting in place new processes and workflows.

Successful candidates are seasoned and experienced professionals that are excited to resolve a wide range of issues and handle objections in creative ways. You get to cultivate deeper relationships across longer sales cycles with prospect contacts across various organizational levels. In addition to revenue generation sales, you will provide accurate sales forecasting, generate customer quotes, perform customer research, update account notes in our customer relationship management (CRM) system.

Responsibilities

• Works with complex and large territory/account, products/services, sales or account management processes and may serve as subject matter expert.
• Understand and capture the Voice of the Customer for assigned client.
• Respond to customer inquiries by following standard scripts and procedures.
• Confirm commitment of client’s maintenance contracts and works towards assigned contract revenue goals.
• Create a sales funnel that can support quota overall attainment.
• Make and receive calls with the intent of selling products/services or renewing existing contracts.
• Achieve and exceed quota targets and activity metrics within assigned accounts/territory.
• Convert small starting opportunities to significant sized opportunities over time.
• Provide accurate weekly/monthly/quarterly sales forecasts.
• Undertake research to understand prospect organization structures and identify important players.
• Assess client needs, requirements and facts to adequately recommend satisfactory product solutions.
• Work on problems of diverse scope where data analysis requires evaluation of identifiable factors.
• Develop excellent technical knowledge needed for value proposition and solution selling.
• Collate and deliver exec-level presentations.
• Assess competitors by analyzing and summarizing competitor information and trends; identify sales opportunities and lead.
• Maintain the CRM to ensure all relevant data is captured promptly.

Competencies

• You will provide renewal selling services or solutions to a dedicated territory in India region. Candidates with excellent command of English and Hindi language, cultural nuisance for the said territory are encouraged to apply for this role as it requires business language liaison with each territory.
• Strategic-thinker with an appreciation of complex selling cycles and ability to engage at exec-level.
• Strong consultative approach to engage clients and prospects.
• Result-driven with strong track record in delivering sales targets.
• Demonstrated aptitude to learn and optimize new technology and data.

Other Information

• 5 days work week (Mon - Fri / regular working hours).
• Permanent position, hybrid working arrangement model.
• Onboarding and on-the-job learning programme will be provided.
• Comprehensive healthcare and medical plans including flexible benefits programme.

Uninterrupted home-based internet is required for this role. Applicants should have sufficient internet access in their homes to attend and host video calls, as well as perform essential functions of the role which include downloading and uploading of large files to shared network drives.

If this sounds like an interesting opportunity, hit apply!

All shortlisted candidates will be contacted.

Position: Product Development Specialist

Location: Singapore

Salary: Negotiable

Job Description:

1. Regularly evaluate the existing product line to optimize taste, cost, and production processes.

2. Assist the product manager in new product development and optimization, designing innovative products aligned with the brand's positioning and market demand.

3. Analyze market trends, customer feedback, and sales data to formulate product strategies and drive implementation.

4. Collaborate with the central kitchen, supply chain, and marketing departments to ensure new products are delivered on time and within budget.

Candidate Profile:

- Experience Requirements:

· - Over 3 years of experience in quality control or product development in Western fast-food chains is preferred. Familiarity with supply chain management is a plus.

· - Experience in developing star products is highly desirable.

- Skills:

· - Sensitive taste buds with professional skills in quality control, product design, or R&D in chain restaurants or food factories.

· - Strong innovation capability and familiarity with F&B industry trends and consumer preferences.

· - Data-driven mindset with the ability to optimize product strategies through analysis.

- Age Requirement: Above 25.

- Education: Bachelor’s degree or higher; food science, nutrition, or marketing-related fields preferred.

How to Apply:

If interested, please send your bilingual resume (Chinese and English) to [email protected] with the subject line: “Job Application + Your Name.”

We look forward to working together to create a bright future for Shiok Burger!

Working Hours: Monday – Thursday (8.30am – 6pm), Friday (8.30am – 5.30pm) (Hybrid working arrangement)

Working Location: Central

Salary Package: Up to $8.5K (AWS)

Employment Type: Contract

We are looking for an experienced Infrastructure and Cloud Specialist to manage and support both our on-premises application infrastructure and cloud-based services. This role involves collaborating closely with stakeholders to design and implement robust solutions that support business needs while maintaining cost efficiency and compliance with industry standards.

Key Responsibilities:

• Infrastructure Management: Lead the planning, deployment, and support of application infrastructure, including technologies such as Microsoft Windows, SQL Server clustering, and VMware virtualization.
• Cloud Infrastructure Management: Design, implement, and maintain cloud infrastructure on platforms like AWS and Azure, focusing on scalability, reliability, and cost-effectiveness.
• Stakeholder Engagement: Work with internal teams to understand business requirements and translate these into functional infrastructure solutions, both in the cloud and on-premises.
• Financial and Contract Management: Develop and manage budgets for both infrastructure and cloud projects, oversee maintenance contracts, and negotiate terms to ensure value for money.
• Service Delivery and Support: Ensure the continuous delivery and high performance of application infrastructure services, providing day-to-day support as needed.
• Continuous Improvement: Identify opportunities for optimization and implement best practices in both cloud and traditional infrastructure environments to enhance efficiency and reduce operational costs.
• Compliance and Standards: Ensure all projects adhere to public/government sector standards when applicable.

Qualifications

• Bachelor’s degree in computer science, Information Technology, or related field
• Minimum of 5 years of hands-on experience with AWS or Azure cloud services.
• AWS Certified Solutions Architect, Azure Solutions Architect, or other relevant cloud certifications preferred.

By submitting your resume, you consent to the collection, use, and disclosure of your personal information per ScienTec’s Privacy Policy (scientecconsulting.com/privacy-policy).

This authorizes us to:

• Contact you about potential opportunities.
• Delete personal data not required at this application stage.
• To withdraw consent, email [email protected].
• All applications will be processed with strict confidence. Only shortlisted candidates will be contacted.

Wong Siew Ting (Maeve) - Outsourcing Team

ScienTec Consulting Pte Ltd – 11C5781

Grounded in a talent-centric mindset, Maker Lab is a marketing agency designed to build decentralised technology-led agency teams, rooted in collaboration with clients from the ground up. Maker Lab’s cross-functional teams of multidisciplinary specialists are embedded into client teams across digital marketing competencies — from measurement & analytics to content production.

Senior Growth Marketing Specialist (CRM & Mobile)

Maker Lab is looking for a dynamic individual to join an exciting project we’ve embarked on with our technology client. Our client's brand is complex, innovative and paving the way for creative avenues to revolutionalise the payment industry in unconventional ways. 

As a Senior Growth Marketing Specialist,  you will develop user insights, understand ideal consumer journeys,  and build scalable communication avenues through the use of CRM and Mobile technology, and further enhance our growth strategy. This role focuses on providing you with a breadth of exposure across all marketing functions while developing expertise in growth marketing. 

Role: 

• Manage a scalable marketing communications platform through strategic and data-led CRM programmes and product feature roll-outs.
• Plan and develop a content calendar (push notifications, email, in-app) on a monthly basis, including managing a process to intake content suggestions from internal stakeholders (e.g., feature teams, marketing teams).
• Be the project manager and collaborate with internal teams on content creation, including message positioning and strings, asset creation, target group development and engineering requirements. 
• Own the end-to-end process from inception to deployment for push notifications emails and in-app communications. 
• Deployment management includes setting up messages in scripts to be uploaded, creating target lists, QA testing all communications through pre-production channels, and scheduling final communication pushes. 
• Report back on performance, including click-through rates, down-funnel metrics impact. Work with the analytics team on reporting KPIs. 
• Effectively maintain expectations with stakeholders and meet key deadlines.

You:

• BA/BS degree, or in lieu of degree, relevant work experience.
• 6+ years of email, push notification and in-app marketing, CRM, or marketing campaign management experience.
• Experience working in high-growth, technology-led matrix organisations, ideally with some fintech exposure.
• Experience with mobile app and growth marketing/hacking desired.
• Experience with CRM marketing technology preferred.
• Previous experience in using SQL for growth and marketing analytics.
• Able to clearly coordinate and provide information to the cross-functional teams.
• Data-driven, being able to convert data into high value business decisions and campaign optimisations.
• A critical thinker who uses logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
• Able to independently start projects and is agile and able to learn and quickly adapt to changes. 
• Proven ability to balance multiple priorities and strong attention to detail.
• Exceptional analytical, project and stakeholder management skills.
• Copywriting skills are desired. 
• Exceptional verbal and written English communications and presentations skills and, ideally, fluent in another Asian language to support with the projects spanning across JAPAC.

Please note: due to the high volume of applications, only successful candidates will be contacted with a follow-up introduction email.  If you do not receive an email from Maker Lab, your application has been unsuccessful this time around. Look out for future roles! By submitting your application, you consent to the collection, use and disclosure of your data by the Maker Lab team for the purposes of your application. Where your application contains personal data of third parties, you confirm that you have obtained all necessary consents to provide the Maker Lab team with such personal data and that we may collect, use and/or disclose such data in accordance with the Personal Data Protection Act 2012.

The Pictet Group is one of the world’s leading independent wealth and asset managers. Founded in 1805 and headquartered in Geneva, Switzerland, the Group is represented in 30 offices in financial centres worldwide, currently employing over 5400 people, Pictet has been present in Singapore since 1995 and employs near 250 employees.

As an IT Logistics Specialist, you will ensure the seamless and efficient operation of IT and Logistics for our Singapore and Taipei offices, while providing comprehensive end-user support across various business functions. This role will also involve leading and coordinating projects related to IT, Logistics, Facilities, and Physical Security.

Your role

• Deliver timely, high-quality technical support to end users in Singapore and Taipei.
• Provide Level 1 and Level 2 service desk support, promptly responding to and following up on incidents and user requests.
• Support a diverse workplace environment, including PCs, trading phones, virtual machines, mobile solutions, printers, and software applications (Windows OS, Office Suite, MS Teams, M365).
• Maintain IT and Logistics inventory, ensuring documentation is current and Windows security patches are applied in a timely manner.
• Perform basic administration tasks for Active Directory and print services, as well as manage systems and accounts for Virtual Desktop Infrastructure (VDI) and Workspace One.
• Lead and implement IT and Logistics projects in collaboration with Corporate IT and Logistics specialists
• Oversee employee onboarding and offboarding processes in partnership with HR and hiring managers, including workspace setup and office access.
• Manage facility services and maintenance, including lighting, HVAC, electrical systems, cleaning, workplace reconfigurations, fire safety, and asset inventory.
• Undertake additional ad-hoc IT and Logistics duties as assigned.

Your profile

• Bachelor’s degree or diploma in Computer Science, Information Technology, or a related field, with a minimum of 5 years of relevant experience.
• Proven experience in managing and supporting VDI, Workspace One, Windows OS, MS Teams, M365, video conferencing tools, and mobility devices.
• Proficient in supporting and managing relationships with end users, including senior management and C-suite executives.
• Strong customer service orientation and a collaborative team player with a growth mindset, committed to high standards and capable of working independently and innovatively.
• Excellent communication and interpersonal skills, with strong troubleshooting and analytical capabilities, and the ability to perform under pressure.
• Proficiency in written and spoken English is essential; proficiency in Mandarin is a plus.

Support Teaching and Learning

• Provide multimedia support (e.g., photography, video production, live streaming etc.) to facilitate the delivery of lessons and events, and support administration tasks for teaching and learning (e.g., burning CDROMs for listening comprehension, printing of media resources etc.)
• Provide in-class support to teachers implementing ICT integrated lessons (e.g., navigate and troubleshoot apps and productivity tools in class for teachers and students)
• Provide technical advice in terms of multimedia hardware and software that the school can purchase to support the teaching and learning in curricular and co-curricular areas
• Proficient at administering Google Classroom environment for school
• Able to provide Google Suite for Education support to school (staff and students) in troubleshooting and training

Assist in Multimedia Production and Training

• Provide videography/photography/live-streaming/video-conferencing support for coverage of school events and functions
• Provide editing and post-production works using software e.g., Adobe Premier Pro, After Effects
• Plan and implement multimedia training e.g., on Adobe Suite software (Photoshop, Premier Pro, After Effects, Flash, Illustrator), photography and videography, for staff and students
• Work closely with ICT team (e.g., ICT Associate, Desktop Engineers) on multimedia requirements and support required by staff and students

Management of Multimedia Equipment and Inventory

• Perform maintenance and upkeep of multimedia equipment
• Maintain usage and service records of multimedia equipment and replacement
• Manage loans of multimedia equipment via school standardised loan procedures
• Perform asset checks of multimedia equipment
• sourcing for procurements, monitoring expenses and budget for costs incurred as part of maintenance and/or replacements

Other Duties

• Ad-hoc maintenance and update of school website
• Other duties pertaining to the area of multimedia (e.g., provide digital drawings of maps, design of brochures and posters)

Qualifications
• Minimum requirement of a Diploma or equivalent relevant qualification

Skills

• Have knowledge and be able to use, troubleshoot and provide advice for:Multimedia and photo-editing software (e.g., Adobe Photoshop, Premier Pro, After Effects, Flash, Illustrator)
  Google Suite for Education
  
• Able to operate cameras (e.g., DSLR) and video-cameras
• Preferably have skills in designing posters and brochures for school events
• Preferably have skills to conduct live-streaming, video conferencing or equivalent in schools
• Preferably have skills to maintain and update websites of schools

Experience

• At least 2 years experience in working as a Multimedia Specialist or has experience in multimedia production for events, functions, and projects in schools
• Preferably have experience training students and working with teachers in multimedia in a school environment
• Preferably have experience managing and working in AV/Info-com club or equivalent in schools
• Preferably have experience to perform asset checks of multimedia equipment in schools

Job Description

• Assist the Product Manager or Lead in planning and execute day-to-day game operation tasks

• Localize and execute initiatives and events for the game in multiple countries

• Manage game-related projects by working closely with the internal teams

• Review and analyze key game metrics and contribute to operation strategy-setting

• Use analytics to drive key success metrics related to revenue generation and user growth

• Evaluate and recommend growth, monetization or retention plans by identifying potential outcomes and returns

• Establish partnerships to deepen and strengthen engagement with the community

• Monitor player sentiments and community feedback

• Translation and proof reading of project documents

• Communicate with overseas and local product teams

• Control project quality and resolve the problems effectively

• Translating various content from English to Korean and vice versa.

Requirements

• Minimum 3 years of relevant working experience in similar capacity

• Strong interest and passion in gaming

• Experience in launching and managing PC or mobile game

• Strong logical thinking, analytical and problem-solving skills

• Able to handle multiple tasks in an organized manner and deliver under pressure

• Excellent written and verbal communication skills.in Korean and English (to liaise with Korean and English clients) is priority

Security Specialist (GRC)

In view of business expansion, our client is seeking an experienced Security Specialist (GRC)

The Responsibilities:

• Identify use cases allowing to take advantage of GenAI & Machine Learning capabilities
• Define data science approaches that fit with clients’ business challenges, using state-of-the-art methods to solve problems of large dimensionality in a computationally efficient and statistically effective manner.
• Build advanced algorithms, using statistical knowledge and machine learning techniques to identify trends, patterns and predictive signals on large data sets
• Interact with business stakeholders to understand business data and analytics requirements and identify data-driven business opportunities
• Responsible for explores information from multiple diverse sources, analyzing data and gain insights into business intelligence that is actionable
• Identify and uncover new opportunities, insights, trends, and patterns from analysis to key stakeholders/decision-makers
• Stay up-to-date with the latest data science and data engineering techniques and tools
• Deploy ML models into production (either alone or working with data engineers if necessary)

The Requirements

• Degree in Computer Science, Computer Engineering or a related field
• Over 5 years expertise in Data Science
• Good applied skills with statistical programming languages such as R, Python (NumPy, pandas), SAS, SPSS etc.
• Experience with machine learning frameworks (e.g scikit-learn, Spark MLlib, Caffe, TensorFlow) and/or data science platforms (e.g. SAS, Dataiku)
• Experience of ML and LLM libraries and tools such as MLFlow, Langchain to develop GenAI applications, model experimentation and basic UI development with libraries such as Gradio or Streamlit.
• Experience with No-Code/Low-Code GenAI tools such as Langflow, Flowise, Rivet
• Data-oriented background in SQL, data wrangling and data modelling
• Exposure to data visualization tools and/or charting libraries (eg. Tableau, Qlik, D3.js, GGplot)
• Familiar with deploying Data projects into cloud (e.g Azure, AWS, GCP)
• Team player with good interpersonal and problem solving skills.
• 2 Positions Available

Office Location: East

Kindly indicate your current/last salary details and also your notice period

Interested candidates kindly forward your CV to [email protected] (Dorothy Ma Li, Reg No: R1769176). Feel free to forward this great opportunity to someone who would be a great fit for this role.

All information will be kept strictly confidential. We regret to inform that only successful applicants will be contacted.

PeopleSearch Pte Ltd

EA License No: 16S8057

Support Teaching and Learning

• Provide multimedia support (e.g., photography, video production, live streaming etc.) to facilitate the delivery of lessons and events, and support administration tasks for teaching and learning (e.g., burning CDROMs for listening comprehension, printing of media resources etc.)
• Provide in-class support to teachers implementing ICT integrated lessons (e.g., navigate and troubleshoot apps and productivity tools in class for teachers and students)
• Provide technical advice in terms of multimedia hardware and software that the school can purchase to support the teaching and learning in curricular and co-curricular areas
• Proficient at administering Google Classroom environment for school
• Able to provide Google Suite for Education support to school (staff and students) in troubleshooting and training

Assist in Multimedia Production and Training

• Provide videography/photography/live-streaming/video-conferencing support for coverage of school events and functions
• Provide editing and post-production works using software e.g., Adobe Premier Pro, After Effects
• Plan and implement multimedia training e.g., on Adobe Suite software (Photoshop, Premier Pro, After Effects, Flash, Illustrator), photography and videography, for staff and students
• Work closely with ICT team (e.g., ICT Associate, Desktop Engineers) on multimedia requirements and support required by staff and students

Management of Multimedia Equipment and Inventory

• Perform maintenance and upkeep of multimedia equipment
• Maintain usage and service records of multimedia equipment and replacement
• Manage loans of multimedia equipment via school standardised loan procedures
• Perform asset checks of multimedia equipment
• sourcing for procurements, monitoring expenses and budget for costs incurred as part of maintenance and/or replacements

Other Duties

• Ad-hoc maintenance and update of school website
• Other duties pertaining to the area of multimedia (e.g., provide digital drawings of maps, design of brochures and posters)

Qualifications
• Minimum requirement of a Diploma or equivalent relevant qualification

Skills

• Have knowledge and be able to use, troubleshoot and provide advice for:Multimedia and photo-editing software (e.g., Adobe Photoshop, Premier Pro, After Effects, Flash, Illustrator)
  Google Suite for Education
  
• Able to operate cameras (e.g., DSLR) and video-cameras
• Preferably have skills in designing posters and brochures for school events
• Preferably have skills to conduct live-streaming, video conferencing or equivalent in schools
• Preferably have skills to maintain and update websites of schools

Experience

• At least 2 years experience in working as a Multimedia Specialist or has experience in multimedia production for events, functions, and projects in schools
• Preferably have experience training students and working with teachers in multimedia in a school environment
• Preferably have experience managing and working in AV/Info-com club or equivalent in schools
• Preferably have experience to perform asset checks of multimedia equipment in schools

The client that we are partnering with is one of the world's leading bank and they are looking to expand their team of insurance specialist to support their relationship managers.

About the job

• Conduct financial needs analysis to understand customers' financial goals
• Provide financial product advisory to bank clients according to their needs
• Adhere to compliance and regulatory standards
• Engage in networking and marketing campaigns organised by the firm

Skills and experience required

• Minimum Diploma required
• Minimum 1 year of wealth management / insurance sales
• Good effective communication skills

Only shortlisted candidates will be responded to, therefore if you do not receive a response within 14 days please accept this as notification that you have not been shortlisted.

EA Licence No: 11C5502 | EAP Registration No: R2199597