1. To act as a single point of contact for all user incidents, requests, and general communication.

2. Provide Level 1/2 support to all applications or software systems.

3. Coordinate with different support team to ensure issue resolved with proper resolution recorded.

4. Follow SOP and policy defined.

5. Knowledge Base Maintenance.

6. Provide incident management for all in-scope assets.

7. Responsible for tickets resolution within scope of support, with the use of remote diagnosis and resolution where appropriate.

8. Responsible for call logging, call assignment, incident management & coordination, call tracking and follow up to closure within agreed SLA.

9. SLA compliance and reporting.

10. Responsible for scheduling the engineers for onsite service calls.

11. Log all calls in the CRM system provided; review and manage all incidents and problems to ensure accurate recording, appropriate classification, timely escalation and updates to the customers.

12. Manage proactive monitoring using relevant tools and manage the alerts and tickets generated to closure.

13. Review the incidents and contribute to building up a knowledge base for effective and efficient IT support.

14. Develop and maintain service desk metrics and reports.

15. Focus on first call resolution to ensure early closure of tickets.

Role Overview:

As a Product Specialist, you will play a critical role in supporting implementation partners, customers, and end-users in deploying and optimizing our cloud platform and associated IoT solutions. You will serve as a product expert, offering technical and functional guidance to ensure the successful adoption and ongoing use of our platform. Your work will involve coordinating with internal teams, such as product development and customer support, to provide solutions tailored to our clients’ needs.

Key Responsibilities:

• Product Expertise & Training: Develop a deep understanding of the cloud platform, mobile application, IoT hardware, and networking aspects. Provide product training and technical support to implementation partners and end-users.
• Customer Support: Act as a primary point of contact for customers, providing technical support, resolving inquiries, and guiding them through the implementation process.
• Implementation Support: Assist in the deployment of our cloud platform by working closely with implementation partners to ensure proper configuration, testing, and troubleshooting of IoT devices, software, and network setups.
• Documentation & User Guides: Create and maintain product documentation, user manuals, FAQs, and how-to guides to empower customers and partners in using our platform effectively.
• Feedback & Improvement: Collect feedback from customers and partners to identify areas for product improvement and work closely with the product development team to implement enhancements.
• Collaboration: Work cross-functionally with internal teams such as engineering, sales, and customer success to ensure a smooth customer experience and successful product rollouts.
• Product Demos: Conduct product demonstrations for prospective customers, highlighting key features and benefits of the platform and its capabilities in security, safety, and facility management.

Qualifications:

• Education: Bachelor’s degree/Diploma in Information Technology, Computer Science, or related field, or equivalent experience.
• Experience: 2-4 years of experience in a product specialist, technical support, or similar role, preferably within cloud-based platforms or IoT solutions.
• Technical Skills: Knowledge of IoT hardware, cloud platforms (AWS, Azure, or similar), networking, and software deployment processes. Familiarity with mobile applications is a plus.
• Communication Skills: Strong verbal and written communication skills, with the ability to convey technical concepts to non-technical users.
• Problem-Solving: Proven ability to troubleshoot technical issues and provide innovative solutions to customer challenges.
• Customer-Focused: A strong commitment to delivering excellent customer service and a passion for helping customers succeed.
• Adaptability: Ability to work in a fast-paced, dynamic environment and adapt to changing priorities.

We are looking for a SEO Specialist who will take personal responsibility for the success of new and existing clients' SEO campaigns and make them his or her own. In this position, the SEO Specialist will be responsible for all tasks related to clients' SEO campaigns including keyword research, SEO audit, competitor analysis, on-page and off-page optimisation and tracking of keywords performance.

The SEO Specialist is required to participate in all aspects of the client's campaigns, including initial planning, implementation, monitoring, optimisation, analysis and reporting.

Rewards:

• High basic salary
• Medical and insurance coverage
• Yearly pay increment
• Additional 2 days of annual leave every year
• Able to attend internal and external courses
• Manage some of Singapore’s biggest brand campaigns
• Work alongside with an award winning team (Winner of Search Marketing Agency Of The Year 2022 & Lead Generation Agency Of The Year 2022)
• A super fun and dynamic company culture
• Work from home available

Responsibilities:

• Keyword research, SEO audit, competitor analysis, on-page and off-page optimisation, tracking of keywords performance, content optimisation and social syndication
• Work closely with Content Strategist and Sales Team
• Generate regular reports with recommendations
• Proactively contribute to account strategy and provide recommendations to meet clients' goals
• Responding to clients' emails and call
• Maintain knowledge of industry news including changes to current practices
• Knowledge of data analysis using Google Analytic/Google Search Console will give the candidate a competitive edge

Requirements:

• STRICTLY Singaporean or PR holder only
• Experience in a SEO related role
• Fluent in written and spoken English
• Great with client management
• Possesses self-initiative, hardworking and responsible
• Resourceful, cheerful disposition with a positive working attitude

Probation Period:

This position includes a 6 months probationary period to assess mutual compatibility within the job role.

Why Us:

Voted by Adidas, CapitaLand, Grab, Lazada, Alibaba, L’Oréal, Hilton, Zalora and UOB, we are the winner of Search Marketing Agency of the year 2022. We are also the winner of Lead Generation Agency of the year 2022.

With an ongoing expansion plan, we want to gather the best talents in Singapore and bring Impossible Marketing globally. This means that you get to manage some of the biggest brand campaigns in Singapore and Asia.

In addition, we are probably the only Digital Marketing Agency in Singapore who takes CSR seriously. We launched “Project KATE” back in 2015 and have since supported multiple charity organisations and the less fortunate for free.

More info: https://www.impossible.sg/

Job Responsibilities:

1. Sales & Retail Support: Meet sales targets by promoting and selling beauty products.
2. Product Knowledge: Stay informed about skincare products and trends to provide expert advice.
3. Customer Assistance: Help customers with their skincare needs and recommend suitable products.
4. Demonstrations: Show customers how to use skincare products through demonstrations.
5. Customer Relationships: Build good relationships by following up on their skincare needs.
6. Teamwork: Work with your team to provide a great shopping experience.

Requirements:

• Experience in the beauty or skincare industry, with a focus on sales and customer service.
• Leadership qualities with the ability to mentor and guide junior staff.
• Ability to meet sales targets and work in a fast-paced retail environment.
• A genuine interest in the beauty industry and keeping up with trends and innovations.

Benefit for Staff:

• Birthday Leave (and celebration!)
• Medical Coverage
• Bonus Plan
• Chinese New Year - Company's Lunch and Gift
• Apex Family Annual D&D and Recognition Awards
• Monthly Team Bonding Events
• Marriage Leave and Gift
• Newborn Gift
• Professional Training and Development and more...

Banking Operations Maker roles of -

1. Setting up Internet Banking Facility

2. Setting up eServices related Facility

3. Maintenance of the internet banking and eServices facility

4. when required Ad-hoc duties as assigned

What we are looking for:

- Time Management: High volume of transactions to be processed requires skilful time management to understand which tasks to prioritize.

- Attention to detail: As a maker, you will be required to be involved in data entry work which requires you to be meticulous.

- Adaptability: Dynamic & fast paced work environment which requires candidates to cope well under pressure.

- Good understanding of the banking function/operations flow: In order to perform well in this role, you will have to understand the nature of the operations flow/processes of the banking functions:

(A) Corporate Account Opening

(B) Corporate Account Maintenance

(C) eServices: Paylah QR Code, FAST Fund Transfer Set Up, Different Charges For Corporate Clients etc.

- Problem Solving/Areas Of Improvement: To find solutions to improve efficiency of the work processes/operations such as to improve turnover time.

We are seeking an experienced Procurement and Vendor Specialist to lead procurement and vendor relations for our managed services business. This role is ideal for someone with a strategic mindset, strong negotiation skills, and a proven ability to streamline procurement while fostering valuable partnerships. You'll help us empower our clients to leverage advanced technology without needing extensive in-house IT capabilities.

• Working Hours: Mon-Fri, 9am to 6pm
• Working Location: Central
• Salary Package: Up to $6500 (basic) + AWS +VB

Responsibilities:

• Vendor Management: Cultivate and manage relationships with key vendors and partners; negotiate favorable contracts and terms, and monitor vendor performance to ensure compliance with SLAs.
• Procurement Management: Oversee the end-to-end procurement process, from sourcing to purchase order issuance for hardware, software, and services.
• Cost and Budget Optimization: Analyze procurement data for cost-saving opportunities.
• Compliance and Risk Management: Align procurement policies with company and regulatory requirements.
• Work with technical and business teams to align procurement with company goals.

Requirements:

• Minimum of 5 years’ experience in procurement and partner management within IT or managed services.
• Proven expertise in vendor relationship management and contract negotiation.
• Strong understanding of IT products, services, and supply chains.
• Must have experience with managed services procurement (e.g., endpoint, cloud, infrastructure).
• Experience in tender management is a plus.

Why Join Us?

• Competitive compensation and benefits.
• Opportunity to work with cutting-edge technology in a dynamic, collaborative environment.
• A chance to make a significant impact by enabling clients to enhance their tech capabilities without complex IT infrastructure.

By submitting your resume, you consent to the collection, use, and disclosure of your personal information per ScienTec’s Privacy Policy (scientecconsulting.com/privacy-policy).

This authorizes us to:

• Contact you about potential opportunities.
• Delete personal data not required at this application stage.
• To withdraw consent, email [email protected].

All applications will be processed with strict confidence. Only shortlisted candidates will be contacted.

Elane Yap Theng Yu- R1989397
ScienTec Consulting Pte Ltd - 11C5781

• Drive sales through makeup demonstrations and promotion of makeup service and products.
• Build and nurture strong relationships with customers through excellent customer service.
• Maintain healthy stock inventory.
• Achieve sales target.
• Keep boutique stores clean and tidy.
• Adhere to brand grooming standards to display a professional demeaner.

Benefits:

• Basic Salary up to $5,000 with yearly increment based on performance.
• 5 days work week (Monday to Friday), 9am to 6pm

Job Description:

This is a full time role for an SAP Specialist located in Anson Road. Our client is a global market leader as an automotive parts supplier with a focus on wire harnesses, instruments, and components. The role involves participating in discussions to identify user requirements and providing support for SAP-related business functions. The role includes liaising with SAP vendors, evaluating third-party add-ons, and conducting feasibility studies. Responsibilities also include preparing documentation, tracking project timelines and costs, and providing management reports. The candidate will offer L1 and L2 SAP support across FICO, SD, and MM, and follow up on L3 incidents. They will also be involved in SAP projects, enhancements, rollouts, and post go-live support.

Qualifications:

• University Degree in Computer Science or equivalent.
• At least 3 to 5 years of work experiences in SAP on FICO, SD, MM and related modules.
• SAP experience in a Technical and/or functional Material Management, Logistic Operations or Sales Distribution environment.
• SAP OpenText experience will be an added advantage.
• Strong analytical skill in correlation to business processes against system processes.
• Experience in the full cycle of project management.
• Good understanding of international logistic business will be an added advantage.
• Strong in IT technical skill with a keen interest in learning new software application.

Your new company

My client, one of Asia's largest food & beverage companies, is looking for a Supply Chain Executive to join the team as they are expanding in the region. Working closely with the Shanghai office, you will be in charge of ensuring smooth inventory flow and ensuring customers receive their goods as per schedule. Located in Central East and the role is fully in office with no hybrid arrangement.

Your new role

• Analyse historical data and market trends to predict demand with pinpoint accuracy.
• Monitor stock levels, minimise stockouts and overstock, and keep our warehouse humming.
• Work closely with sales, marketing, and finance teams to ensure everyone is in sync.
• Coordinate with stakeholders and logistics partners to ensure timely and cost-effective delivery.
• Prepare insightful reports on supply chain performance, inventory status, and demand forecasts.
• Identify opportunities to optimise our supply chain processes and drive efficiency.

What you'll need to succeed

• At least a Diploma in Logistics and Supply Chain Management or related field.
• At least 2 years of experience in a supply chain role.
• Proficient in MS Office and SAP
• Strong analytical and problem-solving skills and excellent communication
• Good command of Mandarin as you will be working closely with the Shanghai office

What you need to do now

If you're keen on pursuing this exciting opportunity, please send a copy of your CV (word document) to [email protected] (Registration ID No. R1545727)
EA Licence No.: 07C3924
Company's Registration number: 200609504D

Our client is an Oil & Gas MNC, one of the leading players in the Oil & Gas servicing sector. Due to their current expansion plan, they are looking for a HSE Specialist to join their team, in hopes of developing the current high performing team. They are located in the West.

Job Responsibilities

• Promote a strong HSE culture to ensure effective implementation of safety procedures.
• Carry out thorough inspections of safety equipment, including fire extinguishers and lifting devices, as well as emergency response systems.
• Review and assess preventive action reports to enhance safety measures.
• Confirm that Activity Risk Assessments (ART) are conducted correctly for all work activities.
• Advise management on compliance with HSE policies and legal requirements for all facilities.
• Provide HSE guidance to line managers and supervisors regarding safety issues.
• Coordinate with regulatory bodies on matters related to health, safety, and environmental compliance.
• Investigate workplace incidents and analyze patterns to recommend corrective actions.
• Work with management and external organizations to develop and deliver effective health and safety training programs.
• Evaluate the success of internal training initiatives related to health, safety, and environmental practices.
• Perform internal audits and site assessments to ensure compliance with health and safety policies, and participate in client and external audits as required.
• All other adhoc duties as assigned.

Requirements

• Min Diploma in Relevant Qualification in Workplace, Safety and Health
• Min 5 years relevant working experience.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115553 (Lai Hor Yan)

Temus was established by Temasek in partnership with UST, to provide digital transformation solutions for the private and public sectors as we aspire to be a strategic partner in realising the Singapore Government’s Smart Nation vision. We are headquartered in Singapore and have more than 400 employees across a wide range of disciplines in strategy, design, architecture, technology, data & AI.

Key Responsibilities:

• Support the Workplace Experience Manager in ensuring the proper functioning of building systems (HVAC, lighting, plumbing), and report any issues requiring repairs or maintenance.
• Manage relationships with vendors providing services such as cleaning, security, and maintenance.
• Oversee office space utilization to ensure efficient use of space, including seating arrangements and office layout.
• Assist with office improvements, relocations, or renovations, ensuring projects are completed on time and within budget.
• Help monitor costs for office operations and identify potential areas for cost savings.
• Greet visitors and answer phone calls in a friendly and professional manner.
• Manage incoming and outgoing mail, packages, and deliveries.
• Assist with maintaining office supplies and provide administrative support to staff.
• Ensure the office meets safety standards and assist with conducting safety checks.

Requirements:

• Brings 2 years of experience in facilities and workplace management
• Strong understanding of office-specific building systems (HVAC, lighting, electrical, plumbing, etc.) and proactive maintenance strategies.
• Demonstrated ability to manage vendors and contractors for office-related services (cleaning, security, IT support, etc.).
• Strong organizational and project management skills, with the ability to prioritize and handle multiple tasks efficiently.
• Excellent communication skills and experience working with internal teams, external vendors, and contractors.

Temus is an equal opportunities employer. We welcome applications from all. We do not discriminate by race, religion, belief, ethnicity, origin, disability, age, partnership status, sexual orientation, or gender identity.

We see the diversity of our team as a strategic advantage, and we work actively to maintain it.

By applying for this role, you have read and acknowledge the data privacy statement via this link - temus.com/job-applicant-data-protection/

Your new company

This is a manufacturing firm with a strong presence and branding.

Your new role

• Arrange the courier services to collect the cheques payment from customers and email the cheques copy to Finance Shared Service Center if required.
• When received all AP & AR enquiry email, forward to Finance Shared Service Center
• Performing administrative functions such as scanning, filing, preparation, maintenance of schedules and listing.
• Raising purchase requisition for any Finance department purchases, communication and coordination among end users, Finance Shared Service Centre and Finance Affiliate etc.
• Arrange courier for finance & treasury documentation.
• Any other duties as assigned by the Finance and Treasury.

What you'll need to succeed

• Diploma in administration or in any related field
• At least 1 years of experience in admin
• Must have good planning and time management/prioritization skills
• Good interpersonal skills

What you'll get in return

This is an excellent opportunity to be part of a manufacturing organisation. You will be part of a collaborative working environment and you will gain exposure to the environment.

What you need to do now

If you’re interested in this role, click ‘apply now’ to forward an up-to-date copy of your CV, or call Francesca at Hays on +65 6027 2257 or email [email protected] for a confidential discussion. Referrals are welcome.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

EA Reg Number: R1660446

EA License Number: 07C3924

Company Registration No: 200609504D

• Increase revenue and market growth of general laboratory products and solutions in the assigned market segment.
• Handle enquiries from customers and prospects, providing excellent pre-sales and after-sales support.
• Build and maintain positive relationships with existing and potential customers, along with key opinion leaders.
• Monitor market trends and evaluate customer requirements.

Requirements:

• Degree in Marketing or equivalent.
• At least 4 years of sales experience in Laboratory Equipment/Consumables.
• Strong understanding of scientific and general laboratory consumables.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

about the company

Our client is a multinational organization specializing in semiconductor equipment. They are seeking a shipping executive to handle shipping documents and coordinate freight bookings.

about the job

• Help negotiate and secure shipments by coordinating with ship owners, brokers, and other relevant parties.
• Assist the Freight Manager with daily operations, including post-fixture activities and documentation.
• Handle full-set of shipping documents, B/L, commercial invoice, packing list and etc.
• Handle Shipment for all machines model, including crating and fork-lift arrangement and coordination
• Track the shipping market and collect pertinent data to support decision-making.
• Arrange fumigation of crate as required.

skills & experience required

• Diploma / Higher NITEC
• Experience in manufacturing environment will be a plus
• Handles shipping documentations
• Familiar with Syspro Business software will be an added advantage

If you are interested in the position

Please include your availability, expected salary and reason for leaving current job

We regret that only shortlisted candidates will be contacted

EA: 94C3609 / Reg: R1325913

• Rare opportunity
• Career progression
• Exciting role

As a Payment Operations Specialist, you will be responsible for daily payment transactions including SWIFT/MEPS/GIRO/FAST/PayNow, daily nostro account reconciliation and any relevant payment projects i.e UAT testings/system enhancements etc. You will also support setting up operational handbook and assist in other operations related tasks.

The ideal candidate has at least 5 years relevant within Banking. Strong background in payment operations knowledge, candidates who are well versed in the regulatory standards or industry knowledge will be highly advantageous. Strong communication skills, stakeholder management skills and a good collaborator.

Applicants who are keen please send across your updated CV to [email protected] or click on the link to apply. Thank you and look forward to speaking with you!

Reg No. R1987809
BeathChapman Pte Ltd
Licence no. 16S8112

Job Description

Designation: Home Ownership Specialist

Home Ownership Vertical (KeyStart Programme)

About The Role:

We are growing our team and we are looking for passionate individuals who identify with our mission and cause and are willing to commit to this journey with our community members.

KeyStart is a home ownership programme supporting families with children living in rental communities who aspire to own homes. We hope to transform the lives of families with children through stable, adequate, and conducive housing; by providing financial support, housing case work support, and transitional support to families as we journey with them towards home ownership.

The KeyStart Specialist is a versatile role which supports families in many meaningful ways. In journeying with families, we play the role of a community worker. In providing housing guidance, we activate our knowledge of housing policies and processes. In providing renovation support to achieve basic habitation, we learn to work with renovation contractors to build the best possible new homes with families within limited resources.

• Direct work: build strong and supportive relationships with families who are on the KeyStart programme through consistent engagements; provide housing guidance to support families in overcoming their barriers and difficulties faced to achieve home ownership; and advocate together with families to key stakeholders so that they can access the resources they need to overcome systemic barriers that families face in their home ownership journey.

• Indirect work: you will have the opportunity to be involved in programme and service design, programme administration, stakeholder management, research, and impact evaluation. You will be required to provide support to the KeyStart team to plan and execute the KeyStart programme.

Job Responsibilities:

• Programme Development and Implementation: Assist in the development and enhancement of the Keystart program to address the needs of target beneficiaries and support the implementation of the program.
• Home Ownership Assessment and Guidance: Conduct comprehensive assessments of families’ home ownership needs and challenges, considering factors such as affordability, suitability, and eligibility. Provide home ownership-related guidance and education to empower families with the knowledge and skills to achieve home ownership.
• Home Ownership Casework: Provide individualized casework services to families, including developing action plans, setting goals, and monitoring progress towards achieving home ownership. This includes supporting families through the renovation of their new homes under our Basic Habitation Programme.
• Partnerships & Stakeholder Management: Cultivate and maintain relationships with government agencies, community partners, and other strategic partners to foster collaboration, resource sharing, and advocacy. Connect families with relevant resources, government assistance programs, and community support service, and work closely with partners, to address the needs of families to enable poverty transformation.
• Advocacy: Advocating with families to key stakeholders including government agencies, or to be supported under our internal KeyStart grants. This includes being knowledgeable about our public housing system and policies, and the determination to find ways to overcome systemic barriers that families face in their home ownership journey.
• Data Management: Maintain accurate and confidential family records, documenting progress, interventions, and outcomes.
• Research, Evaluation, and Development: Prepare reports on programme activities, outcomes, and recommendations for program improvement.

* Note: Only shortlisted applicants would be contacted.

#BeMore

Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

Top reasons to work with TDCX.

• Attractive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive culture for you to #BeMore at work
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

What is your mission?

You’ll help us deliver excellent service to our partner brands by performing these tasks:

• Contacting new and existing clients (Agencies or Advertisers) via telephone, chat and email on a daily basis, identifying sales opportunities and providing these businesses with the best solution for their business goal.
• Improve client’s experience by driving optimal and appropriate product adoption. Manage a portfolio (book of clients) of SMB clients with responsibility for growing revenue.
• When within scope and area of knowledge, provide pre and post-sales assistance for all applicable products.
• Become an expert on client’s Advertising solutions and ability to identify trends and solve problems.
• Providing vital product insights, feedback and revenue trends, from their own experience using the Products and sharing the feedback from the Advertisers.
• Champion and produce success stories for advertisers who have had success in growing their business by using the products. Use a variety of tools to be able to properly communicate and drive Advertiser’s business to success.
• Perform other duties and responsibilities that may be assigned to you by the management within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.

Who are we looking for?

• Candidate must possess at least an Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree in any field.
• Preferably with 2 years of working experience in the related field is ideal for this position.
• Strong time management skills and motivation to exceed expectations.
• Business development, sales account management or consultative selling experience is a plus.
• Excellent communication skills: verbal, written, listening skills.
• Self-starter who can meet deadlines and enjoys working in a competitive inside sales environment, comfortable working with computers and multiple systems.
• Excellent verbal and written communication skills in English and the language of the supporting market such as Chinese to support customer in Greater China.

Who is TDCX?

TDCX provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.

TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.

We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia.

From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.

#BeMore

Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

Top reasons to work with TDCX

• Attractive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive culture for you to #BeMore at work
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

What’s your mission?

You’ll help us deliver excellent service to our partner brands by performing these tasks:

• Contacting new and existing clients (Agencies or Advertisers) via telephone, chat and email on a daily basis, identifying sales opportunities and providing these businesses with the best solution for their business goal.
• Improve client’s experience by driving optimal and appropriate product adoption. Manage a portfolio (book of clients) of SMB clients with responsibility for growing revenue.
• When within scope and area of knowledge, provide pre and post-sales assistance for all applicable products.
• Become an expert on client’s Advertising solutions and ability to identify trends and solve problems.
• Providing vital product insights, feedback and revenue trends, from their own experience using the Products and sharing the feedback from the Advertisers.
• Champion and produce success stories for advertisers who have had success in growing their business by using the products. Use a variety of tools to be able to properly communicate and drive Advertiser’s business to success.
• Perform other duties and responsibilities that may be assigned to you by the management within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.

Who are we looking for?

• Candidate must possess at least an Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree in any field.
• Preferably with 2 years of working experience in the related field is ideal for this position.
• Strong time management skills and motivation to exceed expectations.
• Business development, sales account management or consultative selling experience is a plus.
• Excellent communication skills: verbal, written, listening skills.
• Self-starter who can meet deadlines and enjoys working in a competitive inside sales environment, comfortable working with computers and multiple systems.
• Excellent verbal and written communication skills in English and the language of the supporting market such as Cantonese to liaise with customers in Hong Kong.

Who is TDCX?

TDCX provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.

TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.

We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia.

From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.

About the Company

Our Client is a global leader in transportation and supply chain management.

Responsibilities

We’re looking for a collaborative and analytical Regional Pricing Specialist for air freight solutions.

• Contribute to pricing activities and respond to regional pricing requirements;
• Work closely with regional team members for tender management;
• Ensure pricing is competitive and up-to-date;
• Support implementation of new pricing processes, ensuring they are up to standards;
• Participate in negotiations as necessary;
• Provide input for customer meetings from a pricing perspective.

Requirements

• Diploma or degree in a relevant discipline;
• At least 2 – 3 years of relevant experience in pricing, including managing tenders and request for quotation;
• Excellent project management skills and ability to work well with various deadlines;
• Good analytical skills and understanding of the industry;
• Ability to work well under pressure;
• Ability to work well independently as well as in a team;
• Good interpersonal and communication skills for internal cross-functional communication.

Employment Details

• Good remuneration and benefits;
• Strong career development and advancement opportunities.

Get in touch with us

If you’d like to explore this opportunity, please reach out to Charmaine Tan (Regn No. R1102130) at [email protected] for a confidential discussion.

FCS CAREERS PTE LTD (EA 94C4359)

Data Protection Notice: By submitting any application or resume to us, you acknowledge that you have read, understood, and agreed to our Data Protection Policy (www.fcs-careers.com/about/data-protection), and that you consent to the collection, use and/or disclosure of your personal data by us for the purposes set out in the Policy. You may withdraw consent or make an access or correction request in respect of your personal data, however, depending on the nature or scope of such request, we may not be able to continue providing services to you. For any request, enquiry, or feedback, please contact our Data Protection Officer ([email protected]).

• Assist the Medical Director in the consultation room and procedures both in & outside the Centre.
• Assist in laser refractive procedures and other minor procedures.
• Maintain stocks & inventory of surgical consumables and upkeep of operating theatre and instrument sterility.

Requirements:

• Fully registered with Singapore Nursing Board
• At least 2 years of nursing experience in Ophthalmic/Surgical setting

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Job Description: We are seeking a skilled and motivated Network & Security Engineer to join our dynamic team. As a Network & Security Engineer, you will play a critical role in designing, implementing, and maintaining robust network & security infrastructures for our diverse range of clients. You will work collaboratively with other IT professionals to integrate various technologies, ensuring the stability, integrity, and efficient operation of our clients' network & security infrastructure.

Key Responsibilities:

• Design and deploy functional networks (LAN, WAN, WLAN, VLAN) & security (FW, NAC) solutions tailored to client needs
• Configure and install routers, switches, wireless controllers, firewalls and other network devices
• Monitor network performance and integrity, ensuring high availability and reliability
• Troubleshoot and resolve network issues escalated by support teams
• Communicate with clients to understand their requirements and provide technical support
• Maintain comprehensive technical documentation
• Propose and implement improvements to network performance, security, capacity, and scalability
• Participate in project deployments, ensuring seamless integration and implementation of network & security solutions

Requirements:

• 3 to 5 years of experience in the networking field, preferably with a systems integrator
• Hands-on experience with wired and wireless networking deployment
• Aruba Wired or Wireless certification is a must
• Well-versed with the different types of network routing and switching technology.
• Knowledge of wireless technology and products.
• Proven experience as a Network Engineer or in a similar role
• In-depth knowledge of best practices in network management, control, security, and monitoring
• Good experience with firewalls, VPNs, remote implementations, and troubleshooting
• The ability to set up and configure server hardware will be an added advantage
• Excellent organizational, prioritization, and multitasking skills

Contract Type: 12 Months (Renewal)
Salary: SGD4,000 to SGD5,000
Location: MacPherson
Working Hours: Mon – Fri 9 am to 6 pm (onsite)
Commencement: Immediate

Job Description:

• Participates in improvement initiatives and team building activities within customer service and across functional areas of core integration.
• Accurately process high volumes of part orders and service requests, including but not limited to part location and price determination, accurate cost and revenue account reflection, regular follow up with engineers and inventory management to ensure the customer's needs are met successfully and promptly.
• Prepares accurate pricing of part orders and returns based on factors such as foreign currency conversion rates, contract type and coverage, special customer discounts, part type category and subjective data from field service engineer as to reason for current part issue.
• Acts as customer liaison with Accounts Receivable to determine billing issues and find resolution.
• Maintains professionalism in working relationships with team, customers and others within the company.
• Ensure all areas of personal responsibility are handles promptly, accurately, and with outstanding customer service.
• Ad-hoc tasks/duties assigned by Superior

Job Requirements:

• Diploma/Bachelor Degree and 3 years of experience in high volume field service call center

Interested candidates do attach your resume to [email protected]

Attn: Angela Celeste Poh Li Ying (R2095367)

Recruit Express Pte Ltd (99C4599)

• Reputable firm
• Opportunity for growth
• APAC coverage

A well established Financial Institution is seeking an Investment Operations Specialist to join the team.

The successful candidate will be responsible for managing investment operations; cash/liquidity management, collateral margining, asset services, portfolio transition coordination and client servicing activities. You will be required to liaise with both internal and external stakeholders for the role, supporting the APAC markets.

The ideal candidate should have at least 4-5 years relevant experience in a similar coverage role, ideally from the financial services or investment management industry. Any additional technical skillsets such as Excel, MS, Macros, Python programming is an added advantage. Please note that the role may involve covering Singapore Public holidays.

If you are keen, please click on the link to apply or email me with your updated CV at [email protected]. Look forward to hearing back, thank you.

Reg No. R1987809
BeathChapman Pte Ltd
Licence no. 16S8112

We are seeking a highly skilled Automotive Cybersecurity Specialist to join our team. The ideal candidate will be responsible for ensuring the security of our automotive systems and protecting them from cyber threats. This role involves working closely with cross-functional teams to design, implement, and maintain robust cybersecurity measures for our automotive products.

Key Responsibilities:

Technical Proficiency:

• Develop and implement security measures for automotive systems, including CAN (Controller Area Network) and Ethernet networks.
• Conduct vulnerability assessments and penetration testing on automotive systems to identify and mitigate security risks.
• Utilize security tools and technologies such as SIEM (Security Information and Event Management), IDS/IPS (Intrusion Detection/Prevention Systems), and firewalls.

Knowledge of Automotive Cybersecurity Standards:

• Ensure compliance with automotive cybersecurity standards such as ISO/SAE 21434 and UNECE WP.29.
• Stay updated with the latest developments in automotive cybersecurity regulations and best practices.

Risk Management:

• Identify, assess, and mitigate cybersecurity risks specific to automotive systems.
• Develop and implement risk management strategies tailored to the automotive industry.

Security Architecture and Design:

• Design and implement secure architectures for automotive systems, including in-vehicle networks and connected vehicle infrastructure.
• Collaborate with engineering teams to integrate security into the design and development of automotive products.

Communication and Collaboration:

• Work closely with cross-functional teams, including engineering, IT, and compliance, to ensure the security of automotive systems.
• Communicate complex cybersecurity concepts to non-technical stakeholders.

Continuous Learning and Adaptability:

• Stay updated with the latest trends and threats in automotive cybersecurity.
• Pursue relevant certifications such as CISSP, CISM, or CEH, with a focus on automotive cybersecurity.

Analytical and Problem-Solving Skills:

• Analyze and resolve security issues in automotive systems.
• Think critically and make informed decisions under pressure.

Qualifications:

• Bachelor's degree in Computer Science, Information Security, or a related field.
• Proven experience in automotive cybersecurity or a related field.
• Strong understanding of automotive systems and networks, including CAN and Ethernet.
• Familiarity with automotive cybersecurity standards and regulations is an advantage.
• Excellent problem-solving and analytical skills.
• Strong communication and collaboration skills.

KPMG in Singapore is part of a global organization of independent professional services firms providing Audit, Tax and Advisory services. We operate in 143 countries and territories with more than 273,000 partners and employees working in member firms around the world. Each KPMG firm is a legally distinct and separate entity and describes itself as such. KPMG International Limited is a private English company limited by guarantee. KPMG International Limited and its related entities do not provide services to clients.

The Enterprise Application & Engineering team within KPMG Information Technology Services is dedicated to creating and delivering value to our business by leveraging on IT technology. The team is responsible for delivering customer-focused solutions and high quality IT services internally to enable our business.

The IT Technical Specialist oversees a team of personnel focused on technical issues, including software development, product releases, and system improvement tasks.

In addition to assisting with hiring, training technical staff, and delegating work assignments, the technical specialist may also collaborate with colleagues to identify and repair technical issues. They often evaluate their team's work processes and best practices and implement changes to streamline operations.

The role involves:

• Assist the IT Project Manager in the negotiation of customer demands and specifications as regards to effort and cost estimates/calculations
• Produce detailed work plan for sprint development cycles
• Lead and supervise work executed by local and off-shore resources, ensure smooth workflow in delivery of codes from development to production
• Track development milestones closely and re-prioritize deliverables
• Remain knowledgeable of new technologies and carry out research and experimentation to best achieve good system designs
• Translate business and functional requirements into technical specifications
• Produce, review, and ensure quality in technical deliverables (including documentation)
• Work closely with developers, testers, and business users to develop and improve operations processes and procedures
• Maintain technical standards and ensure adherence to best practices, frameworks, software coding standards/guidelines
• Provide recommendations to achieve better system performance and efficiency
• Track, verify, and report on costs incurred for development
• Carry out other technical related duties that may be required
• Report to the IT Project Director

Competencies

• Very strong development experience within Microsoft ecosystem (.Net, SQL, Azure)
• Competent in front-end and server-side technologies like JavaScript, CSS, HTML5, React, Angular, ASP.Net MVC, .Net Core, Web API, Windows Services
• Able to architect solutions
• Good knowledge in agile methodology
• Experience in managing off-shore/remote development teams
• Quick and very competent in producing and managing technical specifications
• Familiarity or Experience in DevOps processes

The ideal candidate should possess:

• Possess a Bachelor's degree in Computer Science, Information Technology, or related field
• Minimum of 5 years of technical work experience in azure cloud web applications development
• Excellent verbal/written communication, collaboration, analytical and presentation skills
• Having AI experience, Microsoft Azure Certification and/or ITIL will be strong advantage

Only shortlisted candidates will be contacted by KPMG Talent Acquisition team, personal data collected will be used for recruitment purposes only.

At KPMG in Singapore we are committed to creating a diverse and inclusive workplace. We believe that diversity of thought, background and experience strengthens relationships and delivers meaningful benefits to our people, our clients and communities. As an equal opportunity employer, all qualified applicants will receive consideration for employment regardless of age, race, gender identity or expression, colour, marital status, religion, sexual orientation, disability, or other non-merit factors. We celebrate the different talents that our people bring and support every staff member in their journey to achieve personal and professional growth. One of the ways we do this is through Take Charge: Flexi-work, our flexible working framework which enables agile and innovative teams to help deliver our business goals.