IT Ops (60%)

• Provide IT onsite/remote support to all users when necessary. Liaise with vendors for support.
• Investigate, troubleshoot and resolve IT hardware/software-related issues.
• Monitor and maintain computer systems and networks.
• Assist in the procurement and issuance of IT equipment / software / licenses.
• Maintain routine housekeeping and asset inventory of all IT equipment, software, and other applications.
• Assist to maintain IT-related documents, including IT maintenance contracts and the organisation’s IT policies and procedures.
• Participate and support the organisation’s digitalization and cybersecurity projects.
• Provide induction for new joiners on IT related matters.
• Any other IT related duties assigned by the management.

Facility Ops (40%)

• Monitor service request and progress through Power App raised by centres.
• Assist Facility Manager in maintaining Lease, and FM related contracts management.
• Participate and support the organisation’s workplace safety and health projects.
• Any other Facility related duties assigned by the management.

Requirements

• Minimum Diploma in Computer Studies or its equivalent.
• Minimum 2 years of relevant working experience in both IT and Facility management.
• Good experience with Windows, Office 365 applications and Windows networking
• Knowledge in Power Apps and Power BI is an added advantage.
• Passionate about leveraging technologies to help in improving the organization’s efficiencies and productivity

Job Responsibilities

• Sales and target driven, meet and exceed sales target. Preferably a hunter and hungry for new business successes, generating new business and expanding footprint for new customer.
• Explore and identify key account in Asia Pacific
• Accelerate customer adoption and customer satisfaction, manage contract negotiations and develop long-term strategic relationships with key accounts.
• Meet assigned sales and revenue targets and strategic objectives.
• Coordinate internal resources including: sales, solution, service and manage resources to meet performance objectives and requirements.
• Develop long-term strategic relationships with partners, work with partners to extend reach & drive adoption.
• Lead localized solution development efforts that best addresses customer needs, while coordinating the involvement of partners.

Position Requirements

Business Skills Requirements:

• At least 1 years public cloud business development or technical sales experience in developing ICT technologies, cloud native solution
• Great communication skills, team spirit, and a can-do attitude.

Professional Knowledge Requirement:

• Knowledge of identifying, developing, negotiating, and closing large-scale IT and public cloud technology deals.
• Knowledge of positioning and selling cloud and big data technology in new customers and new market segments.

NTUC LearningHub is looking for a results-oriented Senior Marketing Executive to join our team. You will be responsible for strategising effective marketing campaigns to achieve our business goals. This includes digital led campaigns (Google, Facebook, LinkedIn, etc), traditional media buy (E.g. Product brochures, placemats, OOH, ATL). The ideal candidate is an experienced professional with proven track record in media, digital, performance marketing and budget planning. You should perform well under tight deadlines and be detail‑oriented.

Product Marketing

• Strategise, develop and implement marketing campaigns to drive acquisition and revenue for the Product Divisions and Sales Channels.
• Optimise performance across both offline and online media channels to generate web traffic, conversions and achieve revenue and ROI targets.
• Establish and grow relationships with agency partners to explore new media platforms for marketing initiatives.
• Ability to work with cross-channel teams on projects:

1. Marketing – Work closely with Marketing Owners to develop a media solution that drives business outcome, including deep diving into channel performance.
2. Product Divisions – Work closely with the Product Division to strategise and plan integrated marketing campaigns with agreed KPIs.
3. Sales Channels – Deep dive into post-campaign analysis to help the Sales Channels manage gaps and improve on lead to sale conversion.

Reporting & Data Analysis

• Manage campaign expenses to sit within budget and drive maximum revenue returns on the marketing investment.
• Monitor, track, and translate data and post-campaign insights into action plans to drive improved performance, leads uplift and sales conversion.

Requirements:

• At least 2-5 years’ experience across integrated campaigns management, product marketing and performance marketing.
• Analytical mind and meticulous with strong interpersonal skills and a passion for the industry or discipline.
• Open to a multi-functional, hands-on role.
• Great team player with a passion to drive results and efficiency.
• Ability to work under minimal supervision
• Experience working with stakeholders in the labour movement or social enterprises setting would be useful.

Job Highlights:

- Work-life balance

- Young and dynamic working environment

- Opportunities to learn and grow

Job requirements:

- fresh grads are welcome

- good command of written and spoken in English

- proficient in Microsoft words/excel/office

- meticulous and able to work independently

- possess strong work ethics, good initiative, and a process-improvement & problem-solving skills mindset.

Job Descriptions:

- responsible for daily account receivable & payable duties, handle inventory

- performing data entry, issue invoices, filling paperwork

- maintaining records regarding payments and account statuses

- handles all intercompany transactions

- generating reports and statements for internal use

- assist in other financial matters required

- any other ad-hoc duties as assisgned by supervisor

Role Overview:

We are seeking a dynamic and motivated Enterprise Sales Executive to join our team. This individual will play a crucial role in driving business growth by promoting and selling our innovative solutions to clients in the insurance and property sectors. The ideal candidate is a results-oriented professional with exceptional communication and customer engagement skills.

Key Responsibilities:

1. Lead Generation: 

Actively prospect for business opportunities through platforms like LinkedIn and other channels.

2. Sales and Solutioning:

 Effectively promote and sell our company’s services and tailor solutions to meet client needs.

3. Customer Service:

Deliver outstanding service, maintaining strong relationships to ensure client satisfaction and loyalty.

4. CRM Management:

Accurately and consistently update the sales funnel using HubSpot, ensuring all activities and opportunities are well-documented.

5. Sales-Driven Approach: 

Achieve and exceed sales targets, demonstrating a strong focus on numbers and performance.

6. Customer Insight:

 Be an active listener to truly understand customer pain points and objectives, providing value-driven solutions.

1. Proven sales experience, preferably in the insurance or property sector with Adtech Sales background
2. Proficiency in using CRM systems like HubSpot.
3. Strong interpersonal and communication skills.
4. Goal-oriented mindset with a passion for exceeding targets.
5. Excellent listening skills and the ability to understand and address client needs.

1. A collaborative work environment with growth opportunities.
2. Competitive remuneration package with performance incentives.

Job Highlights:

- Work-life balance

- Young and dynamic working environment

- Opportunities to learn and grow

Job requirements:

- fresh grads are welcome

- good command of written and spoken in English

- proficient in Microsoft words/excel/office

- meticulous and able to work independently

- possess strong work ethics, good initiative, and a process-improvement & problem-solving skills mindset.

Job Descriptions:

- responsible for daily account receivable & payable duties, handle inventory

- performing data entry, issue invoices, filling paperwork

- maintaining records regarding payments and account statuses

- handles all intercompany transactions

- generating reports and statements for internal use

- assist in other financial matters required

- any other ad-hoc duties as assisgned by supervisor

Job Description

• Position Title: Direct Sales Executives
• Working Location: KAKI BUKIT/ BUKIT BATOK
• Working Hours: 5 working days (Mon to Fri, 9 AM – 530 PM)
• Salary Package: Basic Salary + Commission up to $6000 monthly
• Duration: Permanent

Key Responsibilities

• Perform Door to Door sales activities
• Answer questions and address objections to persuade prospects of the value of the company’s offerings.
• Document the outcome of daily activities, including sales made or interests declined, in a detailed mannner
• Stay informed about the company’s products, services, and ongoing promotions to communicate effectively to potential clients.
• Meet or exceed targets for sales activities.
• Any other ad-hoc duties as assigned.

APPLY NOW!!!

• Prior experience in Sales role would be an added advantage.
• Able to handle rejections and persevere with the sales process.

MISSION AND RESPONSABILITIES:

Job Summary:

The Trade Marketing and Visual Merchandising Executive is responsible for ensuring consistency in branding guidelines across all boutiques and stores in Singapore. This role requires attention to detail, perfection in implementation and execution, and creativity in conceptualizing new ideas for in-store and out-of-store events. The ideal candidate must be proactive and able to work closely with the Singapore Marketing and Retail team, based on the planned Marketing calendar, while overseeing expenses related to these segments. As a brand guardian and ambassador, this position plays a pivotal role in collaborating with internal and external stakeholders, including Regional Marketing, Retail, Merchandising, Purchasing teams, external vendors, and retailers.

Doors under supervision: Department Stores/Ultimate Boutiques in Singapore

• TRADE MARKETING:

• Be the key person in charge of trade and client’s activation, elevating the brand and client’s journey aligned with the brand guidelines, ensuring best-in-class identity and execution.
• Main POC for execution on all set-up, changeover, logistics management, vendor/ supplier’s liaison, and event management during the day of event. This execution involves close collaboration with Retail and CRM team.
• Ahead planning and detail planning for in-store retailtainment, festival changeover, trade activation that requires manpower or out-of-the-norm staging/ tear down period.
• Prepare in-store communications when required (physical or digitally, to be always ready for retail’s perusal and updated with the latest guidelines).
• Provide in-depth feedbacks, ROI, improvements for next events to elevate even better in upcoming events.
• Always in the lookout for competition and best practices to leverage on the trends in the competition within the market.

• VISUAL MERCHANDISING:

• Responsible for timely forecasting all VM tools, both centrally and locally sourced, during the budget period, and following up monthly on all POs creation and invoicing with accurate expense tracking.
• Prepare, adapt, and finalize planograms in line with regional guidelines and business strategy within the given timeline.
• Fulfil monthly planogram reporting activities and align with Regional Team feedback. Rectify in-action upon alignment.
• Responsible for the visual/video plan implementation, from vendor briefing to installation and invoicing.
• Regularly visit stores to control, improve, and provide feedback on all VM matters. Ensure monthly store and boutique pictures are lodged for safe-keeping to monitor counter maintenance, advance planning (if required), and capturing new VM changes.
• Actively propose solutions and initiatives to elevate the brand image and enhance retail sales through Visual Merchandising.

• HARD MERCHANDISING:

• Responsible for new counter openings, including budget ownership, commercial briefing, purchasing and invoicing processes, POSM ordering, counter setup, and opening reports.
• Ensure that the portfolio of doors is well-maintained according to VM standards through regular planned maintenance.
• Responsible and accountable for regularly updating and maintaining the Distribution and Merchandising database with relevant, up-to-date information on the Guerlain network and key competitors.
• Actively share competitive intelligence, including 360 trade, new visuals, launch POSM, renovations, brand in/out, updated floor plans, and best practices.
   

• REPORT / ANALYSIS

• Post-changeover report for review and update to relevant parties.
• Post-event report for every in-store or out-of-store events.
• On-time submission for all requested forecast/ quotation/ agreements with accurate understanding and sufficient knowledge prior to agreeing any of expenses requests (internally and externally).

Are you a HSEQ (Health, Safety, Environment, Quality) Assistant working closely with the Technical Superintendent, having good knowledge of ISM (International Safety Management Code). ISPS (International Ship and Port Facility Security Code), MLC (Maritime Labor Convention), TMSA (Tanker Management and Self-Assessment), SIRE (Ship Inspection Report Program), and ISO standards, and looking to join a well-established and growing shipping company in Singapore?

You will be responsible:

To ensure safe, compliant maritime operations by supporting HSEQ and Unified Safety Management System implementation, monitoring performance indicators, resolving issues, and facilitating fleet growth and unification.

Please note that this role is only open to Singaporeans or SPR's and only shortlisted candidates will be notified. We thank you for your understanding.

Apply Now!

Share you updated resume to [email protected]

Job Descriptions

• Oversee daily accounting function including AP, AR, GL and Bank Reconciliation.
• Generate and send out invoice to customer on time.
• Ensure invoice are in order and are bill correctly.
• Ensure timely and accurate closing of accounts and preparation of monthly financial reports and schedules.
• Perform payment forecast and monitor cashflow.
• Analysis of accounts.
• Liaising with Auditors.
• Any other assignment as assigned by Management.

Job Requirements

• Minimum of Diploma in accounting or equivalent
• At least 2 years of relevant accounting experience, preferably in freight forwarding industry
• Moderate Microsoft Excel skills i.e. use of excel functions, pivot table etc. is an advantage
• Highly analytical and comfortable with problem solving
• Detailed oriented and able to work under face-pace environment.

The Marketing Executive is responsible for developing and executing marketing strategies to promote the company’s products and services. This role involves market research, campaign management, and collaboration with cross-functional teams to enhance brand visibility and drive customer engagement.

Key Responsibilities

Market Research:

• Conduct market analysis to identify trends, opportunities, and competitive positioning.
• Gather and analyze customer insights to inform marketing strategies.

Campaign Development:

• Assist in the creation and execution of integrated marketing campaigns across various channels (digital, print, social media).
• Collaborate with graphic designers and content creators to develop marketing materials.

Content Creation (We have other content creators here so this would not be a big part of your responsibilities):

• Write and edit engaging content for blogs, newsletters, social media, and promotional materials.
• Manage the company’s social media accounts, including posting, monitoring, and responding to inquiries.

Event Coordination:

• Support the planning and execution of marketing events, trade shows, and promotional activities.
• Liaise with vendors and partners to ensure successful event delivery.

Performance Tracking:

• Monitor and report on the effectiveness of marketing campaigns through analytics and key performance indicators (KPIs).
• Prepare regular reports for management to evaluate campaign success and areas for improvement.

Budget Management:

• Assist in the management of the marketing budget, ensuring efficient allocation of resources for maximum impact.
• Track expenditures and provide insights on cost-effective marketing solutions.

Collaboration:

• Work closely with sales, product development, and customer service teams to ensure cohesive messaging and brand alignment.
• Participate in brainstorming sessions to generate innovative marketing ideas.

Lead Generation:

• Identify and research potential clients through networking and industry events.
• Develop and maintain a pipeline of qualified leads.

Sales Presentations:

• Conduct sales presentations and product demonstrations to prospective clients.
• Tailor presentations to meet the specific needs and pain points of clients.

COMPANY DESCRIPTION

Since October 2011, Thye Hua Kwan Moral Charities (THKMC) was incorporated as a charity with an IPC status to provide multiple social and welfare services to the community at large.

THKMC provides assistance to the various groups in our community through more than 60 programmes and services for the elderly and the sick, families, persons with disabilities, and children. We help anyone in need with full respect to their race, colour, creed, language, culture and religion. We have more than 90 programmes and services, reaching out to more than 55,000 people in the community.

Together, as ONETHK Empowering the Community.

RESPONSIBILITIES

Programme Planning and Implementation

• Facilitate linkups between our organization and the community partners.
• Assist the Project Manager in facilitating data sharing, mapping of seniors' needs and joint monitoring of seniors.
• Assist the Project Manager for develop workflows, communication protocols for escalation and referrals of seniors.
• Implement programmes and activities run by COC.
• Coordination and supervision of services and activities for seniors.

Programme Evaluation & Administrative Duties

• Maintaining records to facilitate submission to AIC quarterly.
• Generate and submit Project Progress/Claims Report to AIC.
• Assist the Project Manager in handling staff on-off boarding, staff well-being, process claims and revising the proposed budget annually.

• Minimum Diploma with a social service background or equivalent.

• Possess integrity, good interpersonal and communication skills.
• Have a positive attitude, good self-discipline and able to work independently and in a team.
• Proficiency in MS Office Applications

Job Responsibilities:

• Handle transactions for client companies.
• Prepare full sets of accounts and management accounts.
• Compile and submit Goods and Services Tax (GST) returns.
• Compile financial statements.
• Liaise with auditors and corporate tax agents.
• Handle other assignments and special projects.

Job Requirements:

• Relevant Degree and/or Post Graduate/Professional Qualification in Accounting/Tax, ACCA.
• Advantageous to have technical knowledge in relevant fields.
• Preferably experienced with accounting software (XERO/Cloud solutions).
• Ability to work independently.
• Good interpersonal and communication skills.
• Relevant working experience, especially in an accounting firm, is a plus.
• Willingness to stay updated on technical changes and develop digital skills for continuous growth.

Duties and Responsibilities

• Ensure that residents comply with the Centre’s Rules and Regulations.
• Setting up of Individual Care Plan for all residents
• Responsible for the Clinical Intervention components in the Centre (include counselling and caring services).
• Assist in ensuring safe custody of residents
• Work closely with other departments/government agencies/schools in relation to the welfare of residents
• Ensure that the security measures are adequate in the Centre.
• Assist Deputy Head of Home in submission of reports of all serious incidents and occurrences of unusual and serious nature pertaining to staff and residents to the Home’s Management Committee.
• Work in close liaison with law enforcement, welfare regulators and other related agencies.
• Interview and assess all residents upon admission and discharge.
• Prepare reports for submission timely and submit for vetting by the Deputy Head of Home.
• Ensure that all records, accounts, documents and correspondence are properly maintained, kept current and up-to-date.
• Facilitate applications and renewals of Medical Fee Exemption Cards for all residents
• Facilitate the application and disbursement of the School Pocket Money Fund for the residents.
• Facilitate group counselling, family sessions, one-to-one sessions and maintain case recordings.
• Facilitate home/school/employment visits and other significant tasks
• Work closely with the residents and their family for successful reintegration back to caregiver
• Responsible for the development of the Centre
• Provide support to the Operations of the centre
• Carry out any other tasks assigned by the Head of the Home, Licensee and Governing Board
• Responsible to lodge a Police report when necessary

Job Requirements

• Diploma / Degree
• Entry level
• Good care management and counselling skills
• Good interpersonal and communication skills
• Meticulous and a team player

Work Schedule

5 days work week

Location

PERTAPIS Centre for Women & Girls

42 Surin Ave, Singapore 535638

*Disclaimer: Only shortlisted candidates will be contacted.

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• This position is for Office of Finance.
• Compliance: Process invoices/ claims in accordance with policies and procedures.
• Maintenance of Master Records: Update vendor master records and ensure integrity of data.
• Data Analytics and Dashboarding: Analyse data to identify trends and/ or anomalies and prepare dashboards for reporting.
• Reporting: Support month-end and year-end close processes, ensuring all payable and expenditure entries are accurate and complete, with compliance to expenditure policies and regulations. Prepare audit schedules and reconciliation of balance sheet accounts.
• Governance: Provide support queries from internal and external audit.
• Collaborate with Other Departments: Work closely with other departments to pay vendors promptly and streamline the payable and payment process.
• Customer service: Handle enquiries from internal and external stakeholders, providing customer support and resolving queries promptly.
• Process Optimization: Analyse payable processes to identify areas for improvement and work with IT to develop solutions that enhance efficiency and accuracy.
• Policy Review: Gather feedback and suggest refinements to policy to strengthen control.
• System Implementation and Upgrades: Participate in the planning and execution of system implementations and upgrades, ensuring minimal disruption to daily operations.
• User Acceptance Testing (UAT): Coordinate and conduct UAT for new systems or features, ensuring they meet business requirements and function correctly before full deployment.

• Diploma/Degree in Accountancy, Business, or a related discipline, or individuals currently pursuing CA qualifications with ISCA.
• Fresh graduate with relevant competencies may be considered.
• Experience with system changes implementations and UAT.
• Proficient in MS Office, particularly Excel, and experience with financial software and databases.
• Knowledge and hands-on experience in any of the major accounting software (SAP, Oracle etc.).
• Excellent communication, problem-solving, and analytical skills.
• Strong interest in data management, RPA and data analytics.
• Familiar with BI tools (e.g. Qlik sense, Power BI, Tableau, RPA) has an added advantage.
• Ability to prioritize and manage multiple responsibilities.
• Detail-oriented with a focus on accuracy and quality.
• Interesting personality with can-do spirit.
• Candidates with relevant academic, professional qualifications and experience could be considered for the Assistant Manager title.

#LI-XL1

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

COMPANY DESCRIPTION

THKMC was incorporated on 13 October 2011 as a charity to provide multiple social and welfare services to the community at large, and achieved an Institute of Public Character (IPC) status on 18 November 2011. THKMC is the charitable arm of Thye Hua Kwan Moral Society, which lives by the mission To Serve Mankind to help anyone who needs help regardless of their race, religion, colour, language, creed and culture. THKMC today serves more than 70,000 beneficiaries through more than 70 programmes across five Services, which include Disability, Early Intervention for Children, Family, Seniors' Community, and Therapy.

RESPONSIBILITIES

The Senior Executive/Assistant Manager, HR Systems and Analytics is responsible for the implementation, support and maintenance of THKMC's Human Resource Information System (HRIS), services, and applications. This role actively identifies areas of opportunity to improve existing HRIS processes, functionality and user experience, and maximise technological capabilities to reduce manual processes. This role will also provide actionable insights through people analytics and execute strategies and governance on employee data management.

System and Project Management

• Manage the HRIS implementations, process improvements and system enhancements for core HR processes
• Liaise with internal and external stakeholders to analyse business needs and support the planning, development, testing, and implementation of relevant systems
• Act as the primary point of contact for HRIS maintenance (e.g. upgrades/releases, fixes, testing and troubleshooting of technical problems/deficiencies)
• Assist with the integration of HRIS data with other HR systems and databases, and ensure seamless data flow and accuracy across systems
• Develop and implement user-friendly guides and documentation and provide necessary education to end-users
• Perform regular data audits and validation in supporting data integrity and system security
• Support policy review and development related to the HRIS
• Ensure compliance with data protection laws and related regulations for all HR-related systems

People Analytics and Reporting

• Collect and analyse data and statistics to identify trends, improve processes, and enhance operational excellence and business outcomes
• Create and manage customised reports and dashboards of HR metrics, workforce trends, and operational performance, for reporting to senior leadership
• Ensure analytical tools and reporting solutions deliver accurate and actionable data to end users
• Provide data analysis support in Compensation & Benefits/Total Rewards, where required

• Degree in Human Resource Management, Business Management, Information System/Management or any related discipline
• Preferably minimum 4 years of professional experience in HRIS, prior experience in Artificial Intelligence (AI) would be advantageous
• Demonstrated analytical and problem-solving skills with the ability to interpret complex data
• Process-oriented, well-organised with excellent project management skills
• Proficient in Excel and other MS 365 Office applications, knowledge in people analytics tools and HR reporting solutions would be desirable, but not a must
• A resourceful team player with strong interpersonal and communication skills
• Able to maintain confidentiality in handling of employee data
• Able to multi-task in a dynamic and fast-paced environment

Your Role

We are looking for an experienced Operation Executive to manage a team of drivers for daily delivery operation. To manage a for daily delivery operation inbound and outbound. You will plan and execute daily works efficiently and achieve high productivity. You need to manage and ensure smooth operations by being proactive on the ground.

What Will You Do

• Manage a driver team for daily delivery and operation assembly/dispatch on time
• Responsible to plan and execute daily works efficiently, and achieve high productivity
• To manage a for daily delivery operation inbound and outbound.
• To manage and ensure smooth operations by being proactive on the ground
• Any other ad hoc duties assigned.

What Do We Want

• At least Degree & above in Logistics/Supply Chain Management/Business/ Engineering or equivalent.
• Min 3 years of relevant working experience in warehouse operations and supply chain management in delivery experience is a must.
• Experience in documentation skills.
• Computer literate and proficient in MS Word, Excel, and Outlook
• Experience in planning, organizational, and time management skills.
• Experience in leading and developing top performing teams

What’s Your Return

You will be given exposure to a hold a key position in a growing organization with attractive rewards and a wide range of benefits. You will entitle a gross salary up to S$4000 + attractive perks.

What You Need to do Now

• Click "Apply" and please include the following information in your resume:
• Personal Particulars with recent photograph
• Education background
• Work experiences in point forms
• Reason(s) for leaving
• Current and Expected salary
• Date of availability / Notice Period

Note:

Only shortlisted candidate will be notified via email for an interview invitation

The Food and Beverage Service Executive supervises the team by proactive, interactive and reactive leadership, allowing each member of the team to feel confident and to completely satisfy our guests during their dining experience. He/she assists the management in supervising the overall operation and service standards of the restaurant to meet and exceed guest’s dining experience expectations.

We are hiring for the following outlets:

• Banquet
• Butcher's Block
• In-Suite Dining / Pool Bar
• Raffles Courtyard
• The Grand Lobby
• Tiffin Room
• yi by Jereme Leung

Primary Responsibilities

Oversees Daily Operations and Achieving Targets

• Oversees the set-up and operation of a station/section in a restaurant.
• Supervises and participates in running an efficient and profitable operation in the assigned areas.
• Assists the Outlet Manager/Assistant Outlet Manager in enabling employees achieve highest service and product delivery standards with a highest degree of client care and service at all times.
• Provides services for guests such as order taking and promoting the restaurant food and beverage offerings.
• Provides excellent service at all times to all of our guests based on established hotel standard operating procedures.
• Assists colleagues and guests efficiently and in a professional manner.
• Has extensive knowledge of our food & beverage menus in order to service our product, including liquors and cocktails.
• Offers menu options, advice and takes orders.
• Offers drinks, pre, during and after meal service.
• Remembers guest’s preferences to extends personalised service.
• Takes guest’s Food & Beverage orders accurately and assures correct input in Point of Sales system.
• Verifies guest satisfaction with each table during each course served.
• Uses the guest name appropriately and communicates it to restaurant colleagues and managers.
• Serves food in in a timely and efficient manner.
• Arranges all tables following established standards.
• Arranges and maintains all assigned side stations and continually stocks each station before and after every shift.
• Makes sure all silver and glassware is polished, wiped and spotless.
• Keeps all side stations clean at all the times.
• Keep chairs and banquettes clean and clear of debris.
• Marks tables appropriately to food & beverage order for each course to ensure proper delivery.
• Makes sure that all product served are accounted for on the final bill before presenting it.
• Up keeps and clears tables between courses throughout the dining experience.
• Picks up check before guest leaves and wishes guests a warm farewell while thanking them for their visit.
• At the end of the shift, delivers all checks and reports to the appropriate place according to established standards.
• Follows through opening and closing duties.
• Adjusts service to suit guests’ requests and personalises any interaction with the guest.
• Uses a Heartist® approach – makes guests Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.
• Ensures service standards and individual performances are aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
• Contributes to the hotel’s Corporate Social Responsibility efforts by supports the Planet 21 program.
• Ensures NEA rules and regulations are met and achieve.
• Actively engages in upselling and adds value.
• Relays any guest complaints to manager.
• Ensures efficiency of work in dish wash, pantry, and service preparations.
• Ensures cleanliness and work safety in food preparation and service areas.
• Carries out adhoc duties as assigned including, but not limited to sending operating equipment for cleaning or burnishing on weekly basis, sending soil linen for exchange for clean ones and collecting Food & Beverage requisition on daily basis.

Providing a Leading and Consistent Guest Experience

• Promotes sales through direct guests’ contact.
• Constantly obtains guest feedback during operation ensuring guest satisfaction.
• Handles minor complaints and reports to the managers for proper follow up.
• Builds strong relationships with local guests and builds loyal following as foundation for a successful operation.
• Maintains levels of confidentiality and discretion of the guest, colleagues, operator at all times.

Management and Leadership of Outlet

• Acts as a mentor and role model to the Food & Beverage Associates.
• Proactive, innovative with in depth Food & Beverage and market knowledge.
• Observes colleague’s individual performances, grooming, and punctuality and communicates with the managers accordingly.
• Provides a high level of Safety and Security for guests and colleagues.
• Checks daily opening and closing duties.

Training, Learning and Development of the Team

• Conducts regular on the job trainings for colleagues to develop their skills and knowledge.
• Assists in records and submits monthly On-the-Job Training hours to Food & Beverage Office before the 15th of each month.
• Guides the departmental orientation for new hires.
• Ensures that colleagues are aware of hotel rules and regulations.
• Ensures that colleagues are trained on fire and safety, emergency procedures and hygiene.

Candidate Profile

Knowledge and Experience

• Certificate or diploma in hospitality or related field.
• Minimum 2 years’ experience in an international class restaurant.
• At least 1 year relevant experience in a similar capacity an advantage.
• Additional improvement programs in Food & Beverage an advantage.
• Working knowledge of Microsoft Office.

Competencies

• Interpersonal skills – communicates easily/openly with integrity towards own action.
• Communication skills in English spoken/written.
• Reliable and consistent.
• Personal presentation, clean/tidy.
• Comes across as enthusiastic, energetic.
• Able to work as a team.
• Motivator, self-starter.
• Displays initiative and creativity.
• Open minded.
• Committed.
• Team leader.
• Guest oriented.

Benefits of Joining Raffles Hotel Singapore

• 5-day Work Week.
• Duty Meals are provided.
• Colleagues’ Discount and/or Preferential Room Rates at worldwide Accor Hotels.
• Flexible Benefit – Dental/Optical/Vacation Expenses/Children’s Education.
• Medical and Wellness Benefit.
• Comprehensive Insurance Coverage.
• Local/Overseas Career Development & Growth Opportunities.
• Holistic Learning and Development Opportunities.

• Direct and coordinate food and beverage operations to ensure customer satisfaction and profitability.
• Develop and implement policies and procedures to improve operational efficiency.
• Manage staff, including hiring, training, scheduling, and performance evaluation.
• Ensure compliance with health, safety, and sanitation regulations.
• Monitor inventory levels and order supplies as needed to meet demand.
• Collaborate with chefs and kitchen staff to plan and execute menus.
• Handle customer complaints and feedback promptly and effectively.
• Analyze financial data to identify areas for cost reduction and operational improvement.

Qualifications

• Bachelor's degree in Hospitality Management, Business Administration, or Computer Science.
• Proven experience as a Food and Beverage Executive or similar role in the hospitality industry.
• Strong leadership and team management skills.
• In-depth knowledge of food and beverage operations and service standards.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment and handle pressure.
• Strong problem-solving and decision-making abilities.

Skills

• Leadership
• Customer service
• Staff management
• Inventory management
• Menu planning

· Must be able to work on weekends, public holidays and on split duty

· Must possess service oriented attitude and be adept at handling guests

Job Responsibilities

1) Minor IT Support and Maintenance:

a. Provide administrative support for hardware, software, and network maintenance for users.

b. Plan and manage contingency strategies for the overall IT infrastructure.

2) Major RPA Development and Implementation:

a. Design and implement Robotic Process Automation (RPA) solutions to automate repetitive tasks.

b. Optimize and resolve performance and operational issues related to RPA bots.

3) Collaboration and Project Coordination

a. Work with cross-functional teams/stations to understand business requirements.

b. Implement IT solutions and coordinate local projects as needed.

4) Network and Systems Management

a. Manage, maintain, and perform regular backups of the company’s IT network and desktop systems.

5) Procurement and Documentation

a. Assist in the procurement of IT assets and ensure accurate documentation.

6) Undertake other ad-hoc duties as assigned by the BIT team and local management.

Job Requirements

• Minimum Diploma in Computer Science, Information Technology, or a related field.
• At least 1-2 years of relevant work experience, preferably in the freight forwarding industry.
• Proficient in programming languages such as C/C++, .Net, Python, or similar.
• Experience with Microsoft Power Automate and Robotic Process Automation (RPA) tools is an advantage.
• Strong willingness to learn and adapt to emerging technologies.
• Highly analytical with a strong aptitude for troubleshooting and resolving technical issues.
• Capable of working independently in a fast-paced environment and meeting deadlines.
• Excellent communication and collaboration skills to work effectively with diverse teams.

We are seeking a finance executive for our client, a leading media platform. This is an exciting role for individuals eager to take on responsibility and make a direct impact within a growing organization. If you are looking for an opportunity to grow and potentially lead a team in the future, this position could be a perfect fit for you!

What’s In It for You:

• Career Growth: This position offers significant opportunities for those interested in taking ownership of a team and potentially leading the Finance Department.
• Impact: Be a key contributor in shaping the company’s financial processes and systems from the ground up.

Responsibilities:

• Manage the complete set of accounting records for the Company and related entities.
• Prepare and generate management reports, monthly bank reconciliations, and other financial statements.
• Oversee all bookkeeping activities, including Accounts Payable (AP), Accounts Receivable (AR), General Ledger (GL), and Inventory management.
• Handle GST, payroll, tax-related matters, government grants, and inventory/equipment-related financial tasks.
• Monitor and analyze monthly operating results against budget, collaborating with the management team to manage any budget variances.
• Ensure the on-time delivery of all monthly, quarterly, and annual financial reports as per the management schedule.
• Develop and implement effective internal control systems and procedures to safeguard company assets.
• Perform administrative duties related to payroll, grants, employee leave schedules, compliance with MOM regulations, and basic HR tasks.
• Provide personal assistant support to the CEO as required.

Requirements:

• A minimum of a Bachelor's degree in Accountancy or related field (or equivalent).
• 2-5 years of relevant work experience, with familiarity in IFRS, group consolidation, and general accounting practices.
• Experience working in a start-up environment is a plus.
• Interest in the media industry
• Good problem-solving and analytical abilities.
• Ability to work collaboratively in a team environment.
• Strong organizational skills and ability to manage multiple tasks efficiently.

Interested candidates may email your resume to Alycia Lim ([email protected])

We regret to inform that only shortlisted candidates will be notified.

Alycia Lim Hui Choo

[email protected]

EA License No.: 23S2032 | R24124179

Job Responsibilities:

• Handle client inquiries and provide pertinent information via email or WhatsApp.
• Preparation and Lodgement of ACRA forms such as Annual Return, Extension of Time, Change of Officers and Particulars etc.
• Send reminders for compliance deadlines, such as annual returns, and other obligations.
• Facilitate communication and coordination with other teams as needed.
• Preparation and Filing of minutes and resolutions of Board of Directors and of Shareholders.
• Attend to filing, typing and scanning of documents as necessary.

Job Requirements:

• Candidates should have a minimum of two years of experience in the relevant field.
• Preferably adept at effectively using Excel, Word, and other CRM platforms.

The Finance Executive AP plays a pivotal role—acting as the nexus between financial discipline and Business. She / He will not just process transactions but surely highly contribute to the financial statements’ quality of the organization with a steady hand through meticulous management of Purchase Orders & Area recharges. Please find the further detailed job description as follows:

1. PO Management

• To create Purchase Requisition / Purchase Orders OPEX and CAPEX over the whole PCD TR APAC scope: through MyRequest for LFCS, Hainan Esker for Hainan entity and Macau Esker for our Macau Four Season Boutique concept.
• To make sure the internal validation rules are well applied before PO creation.
• To make sure the PO amounts are aligned with the latest commitments (VM expenses file, CAPEX file) else apply the proper internal validation.
• To validate invoice via Webcycle for the PR/PO created in SAP.
• To perform MIGO / PO reception over the PO scope mentioned above.
• To analyze PO with discrepancies, follow up on outstanding PO and follow the yearly PO closing cycles.
• To perform monthly reconciliation between PO listing and General Ledger.
• To provide accrual file of pending PO.

1. Recharge management

• To coordinate the reception of the monthly recharge through the whole APAC region and to make sure those are booked on a timely manner, within the month in question.
• To make sure the recharge items are justified, respect the accounting, purchasing and internal control rules.
• To make sure the recharged items are properly affected and aligned with the areas’ commitments.
• To seek final validation and further pass the recharge to finance team for booking.

1. SAP Internal Order Management.

• To create SAP Internal Order for new employees.
• To create SAP Internal Order for counters when it is the first time we collaborate with a specific customer.
• To create SAP Internal Order for specific items like BC seminar.
• To make sure our internal order library is up to date and allocations are proper.

1. Other Account Payable, reporting and ad-hoc tasks

• To submit the deposit/Advance invoice request via the related SharePoint (Dior TR & Asia Agent)
• To provide to controlling Team the monthly extraction of P&L actual report on closing day
• To check supporting documents and create new Staff code in SAP
• To prepare local spend for Purchasing
• Liaise with Controllers to follow up on all open PO (all brands)
• Amex Report & Invoice Extraction, provide posting details and accrual file with pending items.
• Invite & guide existing vendors to join e-portal
• Work with AP Assistant Manager and PCD TR controlling Team on any ad-hoc duties.

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• This position is for Institute of Innovation & Entrepreneurship (IIE).
• Corporate Communications, Stakeholder Engagement, and Reporting
  • Develop and implement comprehensive communication strategies, including crisis communication plans, to effectively support organizational goals.
  • Oversee the creation of high-quality communication materials, ensuring consistency in tone, messaging, and branding across all platforms.
  • Serve as the primary liaison for key stakeholders, managing responses and fostering strong relationships with internal divisions and external entities, including government agencies.
  • Collaborate with the Office of Corporate Communications and Marketing (OCCM) on public relations and branding initiatives to amplify organizational visibility.
  • Contribute to corporate reporting, ensuring timely and accurate communication of key updates to internal and external stakeholders.
• Media Engagement and Management
  • Craft compelling press releases, media kits, and other essential materials to effectively engage the media.
  • Identify and pitch newsworthy stories, securing prominent media coverage in relevant publications.
  • Manage media inquiries promptly, coordinate interviews, and maintain an up-to-date media relations database.
  • Cultivate and strengthen relationships with media outlets and journalists to enhance organizational outreach.
  • Monitor and analyze media coverage, providing insights and recommendations for improved engagement.
  • Evaluate and manage PR services and oversee strategic media content placements.
  • Develop and execute foreign media hosting and engagement plans to build international visibility.
• Marketing Team Coordination
  • Coordinate with the marketing team to align communication and marketing initiatives with organizational goals.
  • Facilitate collaboration across the team to ensure seamless execution of marketing campaigns and projects.
  • Act as the primary point of contact between the marketing team and other departments, ensuring alignment and efficient communication.
  • Monitor the progress of marketing initiatives, providing support and guidance to meet deadlines and achieve objectives.
  • Promote synergy between marketing efforts and corporate communications strategies for a cohesive external presence.
• Strategic Planning and Implementation
  • Collaborate with leadership to co-create and execute strategic communications and marketing plans that align with the organization's mission and objectives.
  • Identify and recommend optimal media and marketing platforms to maximize reach and engagement.
  • Plan and manage publicity and marketing timelines and budgets, ensuring effective delivery of campaigns within resource constraints.
• Budget and Resource Management
  • Oversee communication and marketing budgets, ensuring cost-effectiveness and alignment with financial objectives.
  • Optimize resource utilization to enhance the impact and efficiency of communication and marketing initiatives.

• University degree in Communications, Marketing, Journalism or related fields.
• 5 to 8 years' experience in media relations, brand management and strategic communications planning.
• Excellent project management and organizational skills.
• Demonstrable experience with building effective media campaigns.
• Proficient in digital communication tools and social media platforms.
• Effective communication, writing, presentation and stakeholder management skills.
• Detail-oriented and team-oriented with a strong desire to be successful.
• Able to think creatively and problem-solve in high pressure situations.
• Analytical thinker with strong conceptual and research skills.
• Strong work ethic as well as a dedicated and positive attitude.
• A keen sense of ownership and accountability and act with a sense of urgency to meet tight deadlines
• Think beyond own area of responsibility examining linkages and interactions between different parts of a system.
• Humble, authentic, value hard work, has high standards and outcome driven.
• Strong knowledge of budget, grant administration and financial management principles.
• Up to date with industry trends in the innovation and entrepreneurship eco-system.
• Prior experience working in a PR agency, startup, or knowledge in innovation and entrepreneurship will be viewed favorably.

#LI-ST1

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

The position is responsible for assisting the Director of Housekeeping in the overall management and strategy enactment of the Housekeeping Department. The focus of this position is to handle the day to day flawless operation of rooms cleaning, public areas as well as laundry.

Primary Responsibilities

Manages The Day To Day Housekeeping Operation Of Rooms, Public Areas And Laundry.

• Oversees the daily operation of rooms cleaning as well as turndown operation from room assignment to assignment handover.
• Directly supervises the Houseman team and is responsible for their daily assignment of tasks and projects.
• Oversees the daily operation of public areas with focus on daily task assignments and preventive maintenance plans.
• Oversees the daily operation of laundry ensuring uniforms as well as linen sorting out, delivery and returns are executed in a timely and effective manner.
• Acts as DOHK during his/her extended absences as tasked by him/her or by EAM Rooms.
• Identifies and communicates daily to the Executive Housekeeper of any operational, product or guest related concerns, presents suggestions and solutions that impact guests, expenses and productivity.
• Helps maintain departmental standards related to impeccable cleanliness and       personalised service to residents and guests in all areas impacted by Housekeeping.
• Ensures maximum efficiency and consistency by means of ongoing, thorough inspections and audits of suites and corridors, public spaces and back of the house.
• Performs daily audits through documented checklists of all areas as assigned by DOHK following Forbes, LQA and locally implemented criteria. Performs inspections and walkthroughs along with direct reports of their respective circles of influence.
• Leads with a hands approach on supervision, constructive recommendations, clear communication and prompt follow up; enforces the hotel’s rules and regulations and departmental policies and procedures.
• Assists with interviewing, selecting and training of new colleagues. Monitors and record their progress and productivity. Ensures training hours are executed as directed by HR and DOHK.
• Handles minor performance challenges and supports DOHK with appropriate documentation and counselling for all Housekeeping colleagues.
• Finalises, approves daily and weekly rosters, staffing levels, vacation and holiday schedules in accordance with forecasted occupancy and business needs, maintains and updates attendance records.
• Completes performance evaluations for direct reports, makes recommendations for promotions, salary increases and transfers.
• Monitors ongoing verbal and written communication between shifts to ensure thorough and complete handover.
• Reviews and analyses entries in Raffles Service log book and supervises key control.
• In charge of daily ongoing and scheduled communications with associated departments through established channels regarding necessary information related to room status, group arrivals, top VIPs, special projects, out of order rooms and repair requirements.
• Works hand on hand with Royal Service Manager for a flawless handling of Lost and Found. Manages physical inventory of Lost and Found item following SOP.
• Participates in, daily and periodic departmental communication meetings and training sessions with all levels of colleagues. Assists DOHK with post minutes and keeping training records.
• Makes sure established par stocks for room linen, uniforms, guest loan items and guest supplies are on-hand and controls consumption. In control of daily, weekly, monthly inventories and reports any discrepancies to the Executive Housekeeper.
• Liaises with outside contractors pertinent to information issued by the department head, appraises the quality and reliability of their contribution and makes recommendation for or against renewal of contracts.
• Assists DOHK to prepare financial analysis, departmental reports and budgets, design worksheets, documents and master lists as directed.

Provides An Experience That Exceeds Residents’ And Guests’ Expectations

• Analyses and responds to guest feedback to ensure that guest satisfaction is exceeded. Committed to continuously improve the quality of products, services and performance of team members.
• Resolves guest complaints in a sensitive, timely and appropriate manner in order to maintain the highest level of guest satisfaction and quality.
• Gathers guests’ feedback through daily interactions with guests and shares this feedback whenever relevant in a timely manner.
• Responsible for enhancing the product and services that is presented to the guest.
• Recommends and proposes changes to the product and its services based on market research and current trends.
• Supports the DOHK in leading the Housekeeping team with a Heartist® approach.

Management And Leadership Of The Housekeeping Team

• Plans for future needs and conducts recruitment in line with company guidelines.
• Conducts training needs analysis for housekeeping colleague and ensures training programs are designed and implemented to meet these needs.
• Conducts probation and annual appraisals in line with hotel guidelines.
• Develops talent for growth management performance issue.
• Supports DOHK to Coach, counsel and discipline colleagues to enhance performance.
• Establishes a productive work schedule that is in line with local labour laws.
• Supports the Housekeeping Team to be consistent in service, use a collaborative, enabling leadership style and have regular team meetings.
• Drives constant service and system improvement.
• Executes effective and consistent one on one with direct reports with mentorship and development in mind.
• Ensures that colleagues are aware of all Fire and Evacuation procedures as well as health and safety requirements.
• Ensures effective work processes in the department.

Involvement As A Member Of The Hotel Leadership Team

• Ensures service standards and individual performances are aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
• Follows sustainable procedures and practices that actively support Accor’s Corporate Social Responsibility program.
• Adheres to Work Safety and Health (WSH) policies and procedures and ensures all direct reports are trained in, and follows WSH guidelines.
• Well-groomed and dressed following the property and company guidelines.
• Develops own knowledge and skills to grow as a business partner and leader.
• Ensures colleagues are aware of their duty of care as determined by legislation and that they maintain complete familiarity.
• Analyses and responds to guest talent satisfaction information; gives a positive commitment to continuous improvement of product and performance.
• Performs any other duties and responsibilities that may be assigned.