KYC Analyst

6 mths contract , renewable

Central, Singapore

JD for the role is as follows:

1. Primary scope of activity will relate to the KYC function, including:
2. Coordinating and performing customer onboarding and periodic reviews;
3. Assisting RMs to raise and maintain the quality of their KYC profiling;
4. Handling of potential name hits during client onboarding, CDD/ECDD periodic and triggered Reviews;
5. Regular or ad hoc reporting and escalation of emerging issues; and,
6. Handling ad hoc remediation projects.
7. Other activities will be delegated by the Head, KYC, as needs arise. These may include updating policies or development of improvements to Client Onboarding related operating procedures.
8. Provide support to the Head, Business Compliance in assisting the Front Office to fulfil its KYC obligations. Activity covers all business lines via performance of CDD and ECDD procedures, where applicable, to ensure that customer is risk-rated appropriately according to the Bank’s AML/CFT framework (e.g. Low, Medium and High Risk customer).
9. To understand the customer’s background, form well-grounded expectations of the customer’s behavior to detect suspicious or unusual behavior during the business relationship and protect the business and integrity of the bank by reducing the likelihood of the business becoming a vehicle for, or victim, of financial crime and guard against fraud.

Deema & Co is seeking a passionate and driven Corporate Sales Events Specialist to join our dynamic team. In this role, you will be responsible for orchestrating a range of corporate events tailored to our sales objectives, enhancing client relationships, and promoting our brand in an engaging manner.

Your expertise in event planning and corporate sales will ensure that our events are impactful and aligned with our business goals. You will collaborate closely with various internal teams to create memorable experiences that foster connections and drive sales opportunities.

Key Responsibilities:

• Plan and execute corporate sales events, including product launches, client appreciation events, and trade shows.
• Collaborate with the sales and marketing teams to align event strategies with sales goals.
• Manage event logistics from start to finish, including venue selection, vendor coordination, and budget management.
• Develop promotional materials and communications to generate interest and attendance.
• Engage with attendees during events to cultivate relationships and uncover sales opportunities.
• Analyze event effectiveness and gather feedback to improve future corporate events.
• Monitor industry trends and best practices to innovate and enhance our events portfolio.

Requirements:

• Bachelor's degree in Business, Marketing, Event Management, or a related field.
• Proven experience in corporate event planning or sales, preferably within the technology or B2B industry.
• Strong organizational skills with the ability to manage multiple events simultaneously under tight deadlines.
• Excellent communication and interpersonal skills to build rapport with clients and stakeholders.
• A creative mindset with problem-solving capabilities to handle unexpected challenges.
• Proficiency in event management software and tools.
• Ability to travel as needed for on-site event management.

Benefits

• Paid Time Off
• Hybrid working in office and home
• Training & Development
• Stipend & Performance Bonus
• Flexible working hours with the ability to work remotely
• Potential for future career growth within the company

ERM Singapore is seeking an exceptional individual to join as a Principal Consultant with some consultancy and project management experience in sustainability services to support the expanding business in Singapore and more broadly in Southeast Asia. This role offers a unique opportunity to be involved in innovative and exciting projects that ERM is currently working on.

ROLE PROFILE:

• Play an integral role in delivering consulting services to client companies. Areas of project focus will include: ESG strategy and framework, Sustainability Reporting and Disclosure, TCFD/IFRS, sustainability program development and implementation.
• Have significant responsibility for managing key accounts and large-scale Sustainability program, developing sustainability communications for key stakeholders, identifying and developing new business opportunities.
• Fulfill certain internal management responsibilities of ERM including: planning and budgeting, training and professional development of the sustainability consultants, and interfacing with other practice areas and project teams within ERM.
• The candidate should have experience in developing direct reports, business and client skills.
• Consulting experience and/or proven ability to perform the key functions of a consultant, including: developing and maintaining client relationships; pursuing and creating business opportunities; and managing multiple projects simultaneously under tight deadlines with little oversight.
• Build on client relationships and internal networks, conduct marketing activities, and project sales.
• Where appropriate work with the other service teams on opportunities, proposals, projects and other marketing/business activities across the team, the company and broadly ERM global business.
• Acting as a role model and mentor to new joiners and junior consultants

REQUIREMENTS:

• Bachelor's degree in a relevant discipline; Master's degree preferred (environmental engineering, economic, industrial engineering, public policy, environmental science, business administration).
• At least 8 year experience in Sustainability related topics with deep environmental expertise and climate change.
• Strong writer and ability to translate complex issues into concise, relevant stories.
• Strong analytical, logic, problem solver and systematic thinking skills
• Strong written and verbal communication skills in English are desired, along with facilitation skills.
• Strong and demonstrable project management experience with a skill set in relevant project management tools.
• Good knowledge in sustainability guidelines such as GRI, SASB, TCFD, SGX. Knowledge of ISO14000, IFC PSs, would be an advantage.
• Proficiency with MS office suite; ability to learn others as required.
• Have good inter-personal skills, engagement skills and ability to facilitate participation from others.
• Can-do attitude and enthusiasm are necessary as is strict attention to details, organization, and the ability to work quickly and efficiently.
• Willingness to undertake business travel.

Responsibilities:

• Manage a portfolio of clients, ensuring compliance with tax regulations and providing expert tax advisory services.
• Review and offer recommendations on client agreements or documents to ensure compliance and mitigate risks.
• Identify and assess cross-business opportunities for business development while overseeing tax engagements.
• Evaluate clients' portfolios, offering recommendations and solutions to align with target revenue goals.
• Collaborate with staff, peers, and partners to deliver comprehensive tax advisory services to multinational clients across various industries in Singapore and globally.
• Lead and oversee all tax-related engagements and processes.
• Mentor, train, and develop junior staff members.
• Build and maintain strong relationships with clients, networks, teams, and other service areas.
• Participate in ad hoc projects and tasks as needed by the Partner(s).

Requirements:

• Bachelor’s degree in Accountancy, Finance, or a related discipline, preferably with an SCTP-recognized professional qualification.
• At least 6 years of relevant experience, ideally within a professional services or accounting firm.
• Strong knowledge of Singapore Tax guidelines.
• Excellent project management, leadership, and analytical abilities.
• Effective communication skills, with the ability to engage at all levels.
• Team-oriented, motivated, and committed to career growth and development.

IHG Hotels & Resorts' first voco™ hotel in South East Asia is now open on Singapore’s world-famous Orchard Road!

voco® Orchard Singapore provides guests with the world-renowned voco™ experience from the moment they walk through its doors. Famed to be hotels to count on, yet different enough to be fun, voco hotels are unstuffy hotels where people feel comfortable to relax, and just get on with life. Hotels that stand out from the crowd, voco combines familiar comforts with the indulgences of a hotel, to create somewhere that’s dependable, but not vanilla. Somewhere premium, but with a laidback spirit. Somewhere reliable, but different.

Your day to day

voco Orchard Singapore is seeking a passionate and dynamic individual to join the team as a Catering Sales Manager (Corporate). As Catering Sales Manager (Corporate), you will drive business through direct sales solicitation for the corporate segment and support overall catering revenue for the hotel.

FINANCIAL RETURNS

• Manage banquets / events functions to achieve the optimum departmental revenue targets
• Follow up on potential sales leads
• Design and plan meeting and function packages to maxamise the conversions and profitability for the hotel.
• Negotiate and review events packages offered to clients
• Represent the hotel in sales blitz, roadshows and events as required
• Produce monthly sales-related reports and sales forecasts for assigned area of responsibility.
• Prepare contracts for confirmed events
• Be updated current meeting and function trends and competitive packages in the market

PEOPLE

• Work closely with Banquet and other departments to facilitate services agreed upon and to ensure the overall success of the event
• Promote teamwork and quality service through daily communication and coordination with other departments.
• Establish strong working relationship with the events organiser and planner and maintain accurate and updated information about their needs for their function
• Maintain a confident and professional approach when interacting with clients and suppliers

GUEST EXPERIENCE

• Promote guest satisfaction and encourage referrals
• Handle feedback and resolve complaints from guests
• Maintain client files and update information daily in accordance with established departmental policies and procedures.
• Follow up with clients regularly during and after departure to ensure satisfaction
• Be a “Trusted Advisor” for the meeting or event organiser

RESPONSIBLE BUSINESS

• Monitor and handle inquiry calls and provide client proposals in accordance with established departmental policies and procedures.
• Prepare event orders, proposals, confirmation and other agreements
• Perform other duties as assigned

What we need from you

• Possess at least a Diploma in Marketing/Tourism/Hospitality Management/Travel or equivalent
• Minimum of 2 years catering sales experience required, preferably in a hotel.
• Suitable candidates with lesser experience will be considered for the Assistant Manager position.
• May be required to work nights, weekends, and/or holidays.
• Good working knowledge of MS Office
• Must be able to work independently and simultaneously manage multiple tasks

What we offer

We’ll reward all your hard work with a great salary and benefits – great room discount and superb training.

Join us and you’ll become part of the global IHG family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve - visit www.http://careers.ihg.com to find out more about us.

IHG is an equal opportunity employer: Minorities / Females / Disabled / Veterans.

Supports CEO in his/her role as the executive officer of DPH in areas of corporate governance, Governing Council and its Executive Committee, enterprise risk and strategic planning inclusive of business continuity.

Corporate Governance:

1. Annual corporate cycle: Ensure it operates smoothly and in a timely manner for formal decision making and reporting, including ensuring that an annual members meeting (and other formal public meetings) are held in accordance with all requirements. In coordinating and/or contributing to the production of all appropriate reports, forward plans, self-certifications and submissions to relevant regulatory bodies and ensure that they are published, where appropriate, and available for public. Manage legal and constitutionally compliant arrangements for elections to the Exco and Council and the appointment of stakeholders; manage the process for resignations and replacements between elections. Liaise with external service providers, as appropriate.
2. Compliance: Ensure compliance with all prevailing regulatory requirements and governances, with the expectations of a well governed charity. Operate all registers required by the Constitution or related legislation to be established and maintained and available for public inspection. Work with all relevant stakeholders to facilitate, add value to, and ensure all audit matters are run smoothly and appropriately closed.
3. Policy: Ensure that all organizational policies conform to prescribed templates and that changes to policies are reflected on DPH’s Document Management System.
4. Enterprise Risk Management (ERM) and Business Continuity Planning (BCP): Administer the risk management registers to be up to date and usable during contingencies in BCP. Work with respective risk owners to identify potential emerging internal and external risk trends, facilitating necessary follow-ups by the risk owners. Prepare dashboards and risk reports for regular presentation to Executive Team, Council, Executive Committee and the ARGC.

Administrative support to CEO and Council:

1. General Secretariat duties supporting the CEO: Inclusive but not limited to the meetings of the Executive Team (ET), Council, Executive Committee (Exco) and the Audit, Risk and Governance Committee (ARGC). Planning, preparation and timely submission of agendas, reports, supporting papers and minutes.
2. General Admin: Assist to coordinate induction and training of Exco and Council members as required. Be responsible for the day-to-day management of the database of members and ensuring the information is accurate and up-to-date. Ensure that all processing and storing of membership information complies with information governance and data protection requirements inspection.
3. Manage the CEO’s calendar.
4. Manage/maintain the corporate records and documents on DPH’s Document Management System.

Projects:

1. Undertake projects related to the ongoing improvement of the work of the CEO’s Office, including the archival and order of documents and policies or any that may improve the operations of the Exco or Council.

Wider Responsibilities:

1. From time to time, to be part of teams for specific areas of work, including organization events and projects.

Other Requirements

• Holder of CSIS or equivalent certification or currently pursuing CSIS courses. Those who do not hold relevant qualifications are also welcome to apply
• Relevant corporate secretarial experience in law firms and/or corporate secretarial firms are preferred but not compulsory. Candidates with no or at least experience are also welcome to apply
• Proficient in both spoken and written English
• An organized and detail-oriented person, motivated by multiple tasks and able to meet deadlines
• A team player with positive work attitude, and with good interpersonal and writing skills

Job Responsibilities:

• Provide a comprehensive range of corporate secretarial services to clients.
• Assist with the incorporation of new companies, registration of Singapore branches and other entities, and the striking off of companies, ensuring compliance with the Singapore Companies Act and other relevant legislation.
• Handle e-filings with ACRA.
• Responsible for preparing resolutions for directors and shareholders, completing statutory forms, and managing other corporate secretarial matters, such as opening bank accounts and updating bank signatories.
• Support the KYC (Know Your Client) process and assist with onboarding new clients globally, while liaising and coordinating with third parties (such as auditors and accountants) on behalf of clients.
• Maintain and update statutory registers and records, including the Register of Controllers and Register of Nominee Directors.
• Perform any other corporate or ad-hoc tasks as required.

Requirements:

• Diploma, Advanced Diploma, or Degree in a relevant field such as Business Administration, Business Management, or Law.
• ICSA qualification or current enrollment in the SAICSA course (preferred but not mandatory).
• Relevant experience in corporate secretarial firms.
• Familiarity with the provisions of the Singapore Companies Act is an advantage.
• Excellent interpersonal and communication skills; a strong team player.
• Self-driven and proactive, with the ability to work independently and efficiently under tight deadlines.

HOW TO APPLY:

Interested applicants, please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).
Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd
EA License No: 19C9950
EA Personnel: Nyon Hock Sen
EA Personnel Reg No: R24124070

Tax Team

The Tax team supports organisations at every stage of the lifecycle – from structuring business tax effectively and managing any employment tax issues to transactional tax obligations and compliance. The team helps businesses develop strategies that help businesses understand and manage tax liabilities and risk in a transparent and ethical way.

The friendly and supportive tax team works collaboratively across various four main specialties – corporate tax, goods and services tax (GST), transfer pricing, and employer solutions and private clients. The team openly communicates at all levels, giving the support and guidance to develop as individuals and use their voice to shape the future of the team.

Job responsibilities

• Managing the delivery of corporate tax services
• Working with clients to understand business requirements
• Leading tax advisory and compliance services across industries
• Advising clients on restructuring exercises and cross-border transactions
• Identifying and following up on opportunities
• Working with Partners to identify business development opportunities
• Handling tax queries from the Inland Revenue Authority of Singapore
• Acting as an engagement lead which includes planning, scheduling and budgeting of projects
• Conducting seminars on corporate tax topics for clients and staff
• Mentoring and managing junior tax staff
• Proactively reviewing and continuously improving the workflows

Qualifications and requirements

• Recognised Degree and/or relevant Professional Qualification
• Singapore Chartered Tax Professionals (SCTP) accreditation would be preferred
• Able to lead a team and have a strong understanding of corporate tax issues
• Minimum 6 years of relevant experience
• Strong technical and analytical skills
• Strong leadership, communication (both written and spoken) and interpersonal skills, with a commitment to understand clients’ requirements and groom the team

Responsibilities:

• Developing rich and quality campaigns to ensure that the social calendars are aligned with business objectives

• Conceptualise and drive campaigns to profile the hospital, its initiatives and professions

• Develop and execute staff engagement plans to improve engagement and strengthen organisation culture

• Providing communications counsel and support to departments, including branding and editorial oversight for collaterals

• Develop and manage crisis communications, and participate in emergency preparedness exercises

Requirements:

• Degree in mass communications, public relations or journalism

• Good communication and interpersonal skills, creative, meticulous and results-oriented

• Able to work independently in a fast-paced environment

• A team player

If you are interested in the position, do kindly drop your most updated resume to [email protected]

Esther Lim Suk Hui

EA Personnel No: R18728082

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599

• Location: West
• Faculty Development: Manage faculty development initiatives and track performance with the Associate Chair (Faculty).
• Faculty Recruitment: Oversee tenure-track and tenured faculty recruitment, planning outreach and candidate identification.
• Faculty Appointments: Manage non-tenure track faculty appointments and re-appointments, handling the entire process.
• Performance Appraisal: Coordinate and oversee the annual faculty performance appraisal, ensuring timely completion and policy adherence.
• Promotion & Tenure: Lead and manage the faculty promotion and tenure process, ensuring compliance with policies.
• Fellowship Recruitment: Oversee the Fellowship recruitment process.
• Award Nominations: Assist in nominating faculty for local and international awards in collaboration with the Associate Chair and School Chair.
• LinkedIn Recruitment: Manage LinkedIn Recruiter platform to source candidates for faculty and research staff positions.
• Secretariat Role: Serve as the secretariat for major school meetings and discussions.

Interested applicants may email resume to [email protected]

Jessie Hoe Huey Miin (CEI Registration No: R1103861)

Recruit Express Pte Ltd (EA: 99C4599)

Role and Responsibilities:

• Oversee legal matters for SEA, providing occasional support for other Asia-Pacific (APAC) countries as needed.
• Advise leadership on legal compliance related to corporate and business activities.
• Conduct legal and regulatory research, providing support and analysis.
• Offer professional advice on managing disputes, litigation, regulatory issues, and other contentious matters.
• Draft and review a comprehensive range of commercial and legal documents.
• Translate legal documents and company correspondence as required.
• Stay updated on new laws and regulations that may impact the company.
• Liaise with external professionals and regulatory bodies.
• Deliver internal training on legal issues and risk management.
• Manage the filing and organization of correspondence and documents.
• Participate in various ad hoc assignments as needed.

To Qualify

• A recognized degree in Law
• Significant corporate experience with min 2 -5 years of legal experience gained in-house or in practice with a reputable law firm.
• Ability to work well under pressure

If you're interested in this role, click 'apply now'

If this job isn't quite right for you but you are looking for a new position, please contact us [email protected] / +65 6645 4540 for a confidential discussion on your career.

License No: 11C3510 / EA Reg ID: R1658237

Responsibilities:

• Brand Ecosystem Development
• Stakeholder Engagement
• Drive Brand Awareness and Market Share
• Internal Communications and Culture
• Crisis and Reputation Management
• Content Creation and Digital Strategy
• Event Management and Public Relations
• Team Leadership and Development

Requirements:

• Bachelor’s degree in Communications, Public Relations, Marketing, or a related field.
• 8-10 years of experience in corporate communications, with at least 3 years in a leadership role, preferably in healthcare, education, or non-profit sectors.
• Proven ability to develop and execute large-scale communication and brand strategies.
• Strong media relations and crisis communication experience.
• Exceptional verbal and written communication skills, with a talent for creating compelling narratives and campaigns.
• Strategic thinking with a keen understanding of the healthcare landscape and patient engagement.

Please state your availability, current and expected salary in the resume.

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | Eddie Tang | Registration No: R1221129

Job Overview:

· We are seeking a highly skilled and Creative Content Manager to join our dynamic marketing team in Corporate banking.

The ideal candidate will have a pulse on the latest social media trends and viral content, boasting a strong personal following and a knack for creating engaging, shareable content in the B2B environment.

This individual should have a solid understanding of how social media platforms and their algorithms work, with the ability to tailor content for maximum visibility and impact, especially LinkedIn.

The candidate should be data-driven, analytically minded, and possess an excellent command of both English and Chinese.

Key Responsibilities:

· Content Creation & Strategy: Setting content strategy and driving engagement on our social platforms targeted at corporate clients. Develop and implement engaging social media content that aligns with the bank's brand and marketing goals, ensuring posts are optimized for reach and virality.

· Content Production: Oversee the creation of multimedia content, including videos, graphics, and written posts, ensuring high-quality and engaging material that resonates with the target audience.

· Trend Monitoring: Stay updated on the latest social media trends, fads, and platform updates to incorporate into the bank's social media strategy.

· Audience Engagement: Build and foster a community around the bank’s social media channels by actively engaging with followers and responding to feedback.

· Platform Mastery: Utilize expertise in social media algorithms to adapt content strategies that maximize organic reach and engagement.

· Performance Tracking: Analyze social media metrics and translate insights into actionable strategies to improve performance, engagement, and conversion rates.

· Bilingual Content: Create, review, and post content in both English and Chinese to effectively engage a diverse audience.

· Collaboration: Work with cross-functional teams, including design and marketing, to ensure cohesive messaging across all platforms.

· Campaign Management: Support marketing campaigns by generating content tailored for social media that enhances reach and campaign effectiveness.

· Creative Experimentation: Regularly test new ideas and formats to stay ahead of the curve and drive continuous improvement.

Qualifications:

· Experience: Demonstrated experience in social media management and content creation. Experience working with financial institutions is a plus. Familiarity with the use of various AI and design tools in content production.

· Skills: Strong understanding of backend algorithms for major social media platforms (e.g., Instagram, Facebook, LinkedIn, TikTok, WeChat).

· Creativity: Proven ability to create content that captivates and drives engagement.

· Analytical Skills: Data and results-oriented with the ability to analyse key performance indicators and make data-driven decisions.

· Language Proficiency: Excellent command of spoken and written English and Chinese.

· Personal Presence: Strong social media following that reflects knowledge and execution of successful content strategies.

Preferred Attributes

· Adaptable & Agile:

Ability to quickly adapt to new social media trends and shifts in the digital landscape.

· Team Player:

Collaborative mindset and capability to work effectively with marketing teams and other departments.

· Strong Communicator: Excellent communication skills to share ideas, insights, and creative concepts.

· Innovative Mindset: Willing to experiment and take calculated risks to develop breakthrough content.

· Social Driven: Experience with influencer engagements and partnerships is a plus.

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to A-IT Software Services Pte Ltd’s PDPA and e2i PDPA.

Roles & Responsibilities

· Ensure customer satisfaction through promoting excellent service; respond to customer complaints tactfully and professionally

· Analyze staff evaluations and feedback to improve the customer’s experience

· Project future needs for goods and cleaning products; order accordingly

· Oversee health code compliance and sanitation standards

· Seek ways to cut waste and decrease operational costs

· Generate weekly, monthly, and annual reports for the management

· Train new employees and provide ongoing training for all staff

· Attend quarterly P&L meetings

Roles & Responsibilities

· Ensure customer satisfaction through promoting excellent service; respond to customer complaints tactfully and professionally

· Analyze staff evaluations and feedback to improve the customer’s experience

· Project future needs for goods and cleaning products; order accordingly

· Oversee health code compliance and sanitation standards

· Seek ways to cut waste and decrease operational costs

· Generate weekly, monthly, and annual reports for the management

· Train new employees and provide ongoing training for all staff

· Attend quarterly P&L meetings

Roles & Responsibilities

· Ensure customer satisfaction through promoting excellent service; respond to customer complaints tactfully and professionally

· Analyze staff evaluations and feedback to improve the customer’s experience

· Project future needs for goods and cleaning products; order accordingly

· Oversee health code compliance and sanitation standards

· Seek ways to cut waste and decrease operational costs

· Generate weekly, monthly, and annual reports for the management

· Train new employees and provide ongoing training for all staff

· Attend quarterly P&L meetings

Roles & Responsibilities

· Ensure customer satisfaction through promoting excellent service; respond to customer complaints tactfully and professionally

· Analyze staff evaluations and feedback to improve the customer’s experience

· Project future needs for goods and cleaning products; order accordingly

· Oversee health code compliance and sanitation standards

· Seek ways to cut waste and decrease operational costs

· Generate weekly, monthly, and annual reports for the management

· Train new employees and provide ongoing training for all staff

· Attend quarterly P&L meetings

Roles & Responsibilities

· Ensure customer satisfaction through promoting excellent service; respond to customer complaints tactfully and professionally

· Analyze staff evaluations and feedback to improve the customer’s experience

· Project future needs for goods and cleaning products; order accordingly

· Oversee health code compliance and sanitation standards

· Seek ways to cut waste and decrease operational costs

· Generate weekly, monthly, and annual reports for the management

· Train new employees and provide ongoing training for all staff

· Attend quarterly P&L meetings

Roles & Responsibilities

· Ensure customer satisfaction through promoting excellent service; respond to customer complaints tactfully and professionally

· Analyze staff evaluations and feedback to improve the customer’s experience

· Project future needs for goods and cleaning products; order accordingly

· Oversee health code compliance and sanitation standards

· Seek ways to cut waste and decrease operational costs

· Generate weekly, monthly, and annual reports for the management

· Train new employees and provide ongoing training for all staff

· Attend quarterly P&L meetings

Roles & Responsibilities

· Ensure customer satisfaction through promoting excellent service; respond to customer complaints tactfully and professionally

· Analyze staff evaluations and feedback to improve the customer’s experience

· Project future needs for goods and cleaning products; order accordingly

· Oversee health code compliance and sanitation standards

· Seek ways to cut waste and decrease operational costs

· Generate weekly, monthly, and annual reports for the management

· Train new employees and provide ongoing training for all staff

· Attend quarterly P&L meetings

Roles & Responsibilities

· Ensure customer satisfaction through promoting excellent service; respond to customer complaints tactfully and professionally

· Analyze staff evaluations and feedback to improve the customer’s experience

· Project future needs for goods and cleaning products; order accordingly

· Oversee health code compliance and sanitation standards

· Seek ways to cut waste and decrease operational costs

· Generate weekly, monthly, and annual reports for the management

· Train new employees and provide ongoing training for all staff

· Attend quarterly P&L meetings

• Receive guests and be the ‘face’ of the company - perform front desk duties when required
• Point person for office administration work including maintenance, mailing, shipping, supplies, equipment, bills and errands
• Manage relationships with office vendors, building management, service providers and other stakeholders, ensuring that all items are invoiced and paid on time
• Assist in booking facilities for meeting and/or facilitating for online meetings
• Provide timely support for managers on administration matters and tasks
• Responsible for developing and implementing office policies by setting up procedures and standards to guide the operation of the office

Requirements:

• Min 3 years of relevant work experience
• Proficient in Microsoft Office suite
• Good interpersonal and communication skills
• Meticulous and detailed oriented
• Ability to handle highly confidential information of critical nature
• Experience in managing multiple priorities, administrative coordination, and logistics
• Well-organized, detail-oriented, ability to multi-task with great follow-up skills
• Must be able to work night shift or split shift
• Must be able to work extra hours or weekend if needed

Roles & Responsibilities

· Ensure customer satisfaction through promoting excellent service; respond to customer complaints tactfully and professionally

· Analyze staff evaluations and feedback to improve the customer’s experience

· Project future needs for goods and cleaning products; order accordingly

· Oversee health code compliance and sanitation standards

· Seek ways to cut waste and decrease operational costs

· Generate weekly, monthly, and annual reports for the management

· Train new employees and provide ongoing training for all staff

· Attend quarterly P&L meetings

Executive (Corporate Procurement)

You will be supporting the Contracts and Procurement Division (Corporate) in the following areas:

What you will be working on

• To assist and support in checking procurement related documents
• To assist and support in data entries for procurement requests in JTC’s IT System (PROMPT)
• To assist in checking & verifying Corrigendum in PROMPT
• To assist in checking Award Recommendation Reports (TRR)
• To assist in checking evaluation matrices for Price and Quality scorings
• To assist and support in preparing draft Letter of Acceptance
• To assist and support in updating Contract Details in PROMPT
• To assist and support in requesting for creation of Contract Files in JTC’s IT System (KRIS)
• To assist and support in checking and uploading Security Deposit in PROMPT
• To assist and support in checking and uploading Insurance Policies in PROMPT
• To assist and support in updating changes of Project Team Members, External Consultants/Managing Agents in PROMPT
• To assist and support in preparing draft Letter of Extension
• To assist and support in performing Contract Closure (PROMPT)
• Any other procurement and contract management related administrative work as and when required

What we are looking for

Background in Procurement or Building or Quantity Surveying

Key Responsibilities

1. Operations CoordinationManage day-to-day operations, including vessel arrival/departure schedules and service requirements.
   Liaise with port authorities, agents, and service providers to ensure seamless execution of services.
   Oversee bunkering, provisioning, and other service arrangements as required.
   
2. Client ManagementAct as the main point of contact for vessel masters and clients, addressing queries and concerns promptly.
   Ensure all services are delivered in line with client expectations and contracts.
   Maintain strong relationships with existing clients and identify opportunities to enhance satisfaction.
   
3. Documentation and CompliancePrepare and review shipping documentation, including manifests, bills of lading, and port clearance documents.
   Ensure compliance with local and international maritime regulations and company policies.
   Maintain accurate records of services provided and costs incurred.
   
4. Cost Control and ReportingMonitor expenses related to vessel services and ensure cost-effectiveness.
   Prepare and submit operational reports, including cost analysis and service summaries.
   Assist in budget preparation and performance tracking.
   
5. Stakeholder EngagementBuild and maintain positive working relationships with port authorities, customs officials, and third-party vendors.
   Coordinate with internal teams such as procurement, finance, and operations to ensure efficient service delivery.
   

Qualifications and Skills

• Bachelor’s degree in Maritime Studies, Logistics, or a related field (or equivalent experience).
• Knowledge of marine and shipping operations, including port regulations and vessel requirements.
• Strong organizational and problem-solving skills with attention to detail.
• Excellent communication and interpersonal skills to interact effectively with diverse stakeholders.
• Proficiency in relevant software, including MS Office and maritime logistics systems.
• Ability to work under pressure and in a fast-paced environment.