• Responsible for one sub-segment or a complete product portfolio of the business and manage, for the Group, the full marketing strategy for its portfolio (Vision & Roadmap, SPRINT, Launch, support to MARCOM; Portfolio Management incl. EOL, TCO).
• Responsible to drive the business in order to build revenues and profitability today and in the next 1 to 3 years for its assigned sub-segment / product portfolio, with limited support of the Business Segment Manager.
• Market Analysis & Customer Intimacy :                                                                                    Understand trends, identify partnership opportunities, be close to the market, synthetize customer insights, analyze how to create differentiation, value pricing, …)
• Create a clear vision & 1-3-year roadmap :                                                                                      Define company vision and 1-3 year growth/profitability objectives, make & defend business plan
• Product Roadmap Execution & Delivery :                                                                                          Define new product candidates & prepare SPRINT, define & prioritize segment product cost reduction plans and performance upgrades. In cooperation with R&D, prioritize R&D resources according to highest possible ROI / business strategy. Communicate the roadmap and plans to the wider organization, …
• Product Launch & Downstream Product Management :                                                            Define & contribute to development of communication programs, marketing campaigns, tools, and training programs aimed to drive profitable growth and visibility for internal, external stakeholders, support Product Launch, product administration, …
• Business Support :                                                                                                                          For important projects, support commercial team during pre-sales phase and/or coordinate internal resources to deliver required support to close the project.

Team Summary

The Solutions team in Visa Direct is responsible for Discovery & Implementation of New customers whilst helping existing clients on upsell/upgrade projects. This means working closely with Business teams to fully understand client requirements, then craft and validate the proposed solutions prior to signing. Once approved, delivering on the agreed solution and managing changes that may occur.

What a Solutions Consultant does at Visa:

• Ensuring client requirements is captured and a full understanding of the proposed solution / workflow before a client is signed,
• Consulting and guiding prospects and client on how to best use and ingest our products and services into their operational workflows and solutions, tailoring each proposed solution according to the client’s strategic and go-to market plans,
• Troubleshoot issues by developing a deep understanding of how our product works,
• Guiding clients to implement Visa offerings into their system and ensuring changes in workflow are understood internally and externally,
• Test environment configuration, setup and liaise with internal/external stakeholders to facilitate implementation processes.
• Advocating for client’s views internally and driving continuous product improvements based on client feedback.
• Enabling Sales Consultants and peers with product / technical knowledge, providing coaching for junior members of the team on product capabilities and customer onboarding requirements
• Contributing and managing support documents to ensure they’re clear and accurate, and research and write new content to fill any gaps,
• Keeping abreast of our competition, product development, and changes to the ecosystem.

This role is based out of Singapore Hub and supports Asia Pacific markets. The role will report to Director, Commercialisation and Solutioning APAC for Visa Direct Solutions.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

• Manage and support the Passenger Relations and Porter teams, ensuring smooth daily department operations.
• Champion and promote the Heartist Culture within the PRO and Porter departments.
• Monitor the appearance, standards, and performance of team members, with a focus on grooming, training, and fostering teamwork.
• Ensure team members are well-versed in lounge services and the airport layout.
• Develop and implement Business Continuity Plans (BCPs) to ensure uninterrupted lounge operations during crises.
• Contribute to projects focused on enhancing service delivery, IT systems, and lounge infrastructure.
• Collaborate with Talent & Culture on recruitment, selection, and performance management processes.
• Maintain strong communication and collaborative relationships with all operating departments.

Reporting to the Managing Director, your job responsibilities are as follows but not limited to:-

• Oversee the Company’s Singapore and China business operations
• Plan the Company's Chinese strategy, hiring and delegating authority to implement new policies and practices.
• Oversee specific departments in sales, marketing or finance and drive the respective division's China operation
• Other duties as assigned from time to time

We're looking for a candidate who has the following:

• Minimum degree with 6 years experience including 1-2 years of Supervisory experience
• Experience in overseas or China business development is an advantage
• Ability to read, write, and converse in Chinese will be an added advantage as liaising with our counterparts in China and Chinese customers.
• Ability to plan and organise

APPLICATION PROCESS:

Should you wish to be considered for shortlisting, please complete the attached Google Form at the link below prior to submitting your application on MyCareersFuture. It only takes 3 to 4 minutes to complete:

https://forms.gle/ZdnDCJYqZ916n8iQ7

Please be advised that only candidates who have completed the form and are subsequently shortlisted will be notified.

The Role

• You will play a key role throughout the product development lifecycle, from customer/market research in the discovery phase to determine positioning through to defining/executing go-to-market plans, and driving post-launch engagement with customers for feedback. 

• You will work closely with product management, design, engineering, analytics, operations, marketing, and public relations teams to ensure the successful launch, promotion, and adoption of our products. 

• This role requires a combination of strategic thinking, strong communication skills, and a deep understanding of customer needs.

What You’ll Do

• Market Research & Analysis: Conduct market research, competitive analysis, and customer interviews to understand market trends, customer pain points, and competitive positioning.

• Product Positioning & Messaging: Craft compelling product messaging and positioning that resonates with target audiences and differentiates our products in the marketplace.

• Go-to-Market Strategy: Develop and implement go-to-market plans for new product launches, feature releases, and product updates.

• Cross-functional Collaboration: Work closely with product management, design, and marketing teams to ensure alignment on product vision, target markets, and messaging.

• Metrics & Reporting: Measure the effectiveness of product marketing initiatives using key performance indicators and adjust strategies based on data-driven insights

The objective for ELPRO PTE. LTD. (Singapore) is to further develop the Asian Market. In order to achieve this goal, a strong sales power is required.

The Business Development Manager APAC reports to the Sales Director ("SD") in Singapore and works directly with allocated customers and distribution partners in Asia.

In this duty, the Business Development Manager APAC is responsible to play ELPRO's full portfolio of solutions. Revenues and profit margins of existing customers should be retained and increased. New customers to be gained and further developed. Further, the Business Development Manager provides important input on future sales activities and action plans to grow business in Asia and plays a key role to achieve the goals set in co-operation with the Managing Director. The collaboration between local sales teams and global key accounts is fundamental for ELPRO's success and has to be strongly emphasized by the Sales Director Asia. Due to the complexity of customer projects and processes, it is essential to properly document the complete sales and project processes in ELPRO's ERP system.

Sales:

• In co-operation with the Sales Director develop the business in Asia.
• Grasp the market potential for all ELPRO solutions in the defined market.
• Own customer responsibility.
• Serve as an expert on customer needs and organizations, contract negotiations and customer retention.
• Provide input to specific objectives of the budget / sales plan with functional department.
• Develop partnerships to increase growth with selling partnerships, provide input to contract renewal and overall development of the partners.
• Promote and develop a strong sales culture within the organization.
• Lead sales projects in order to win the business and to ensure a smooth implementation of such.
• Work close together with customer service, project management and technical team to bring projects to success.
• Frequent information exchange with other local sales organizations and Global Key Account Management.

Planning:

• Plan in co-operation with the Sales Director the sales activities in the defined market.
• Plan and properly documents sales opportunities, activities, visits, customer feedbacks etc. in ELPRO's ERP system or other defined tools.

The Company

APAC Recruitment is working exclusively with Congo Brands in its search for a commercially focused Finance Business partner, to lead the APAC region’s commercial & supply chain finance agenda, working closely with the Business Unit Finance Director as well as APAC Directors of Sales and Supply Chain.

Congo Brands is a US-based, high-growth company that manages a number of rapidly-growing brands within the beverage sector, initiated and led by high-profile individuals in social media.

The company is now establishing an APAC Regional HQ in Singapore as it expands into Asia Pacific, beginning with the PRIME Hydration, PRIME Energy and Alani Nu ranges.

The Role

As a Project Manager at Congo Brands, you will ensure deliverables are met in a timely manner and gain a good level of understanding of the development to be able to communicate the projects status to senior management, whilst being comfortable in challenging the paradigm when required.

You will join a recently formed regional office in Singapore, and the role will initially require a hands-on and can-do approach. But, even when systems and procedures are in place, the rapid expansion will ensure an exciting and fast-paced journey.

Key responsibilities

• Overall Project Leadership: Lead planning, execution, and monitoring of key regional projects from ideation to execution and successful launch, ensuring alignment with organizational goals and timelines.
• Cross-Functional Coordination: Act as a central point of contact across multi-functional teams, drive effective communication, collecting functional requirements, and developing collaboration frameworks to enhance organizational efficiency.
• Financial Healthiness: Analyzes the project’s cost structure and any significant deviations from the approved cost structure.
• Process Optimization: Design, implement, and refine key processes, ensuring they are well-documented and guided for continuous operational improvement to deliver goals for the organization
• Meeting and Reporting Excellence: Organize and oversee functional team meetings and reports, ensuring that key decisions, updates, and information are timely documented and disseminated across stakeholders.
• Risk and Change Management: Identify project risks and issues proactively, establish mitigation strategies, and ensure robust solutions are implemented to maintain project momentum.
• Data-Driven Insights: Leverage data to support decision-making, monitor project performance, and provide actionable recommendations for leadership.

This position requires high calibre candidates with the following skillset

·       Education Qualifications: Degree; PMP qualifications will be a plus

·       Experience: 2-3 years of experience in project management, market research, or business analysis, preferably within FMCG or F&B industry

·       Critical Thinking: Strong analytical and logical thinking skills, with a proven ability to manage diverse projects through comprehensive planning, risk assessment, and SOP development.

·       Communication Skills: Confident and savvy communication skills, capable of delivering clear, concise messages and building productive relationships with colleagues and stakeholders across all levels.

·       Adaptability: Demonstrated ability to thrive in fast-paced environments, quickly learn new tools and processes, and effectively handle changing priorities.

·       Motivation and Initiative: Self-driven and proactive, with a strong track record in operations and management.

·       Technical Skills: High degree of proficiency Excel, Powerpoint; knowledge in PowerBI and Monday.com will be a plus

·       Travel: Occasional travel either locally, nationally, and/or internationally may be required.

Equal Opportunity Employer

APAC Recruitment is committed to promoting Equity, Diversity and Inclusion in the workplace. We act as a neutral third party in the recruitment process, basing our candidate searches on skills and experience.

We do not discriminate on the basis of age, gender, sex, relationship status, disability, race, religion/beliefs, or sexual orientation.

Responsibilities:

· Drive growth in the maritime satellite airtime market by identifying new business opportunities and expanding existing customer relationships across South East Asia.

· Develop and implement regional sales strategies to meet or exceed revenue targets, focusing on solution-based sales in the maritime sector.

· Engage with customers to understand their specific needs, and deliver tailored satellite airtime and communication solutions for maritime clients.

· Build and maintain long-term relationships with key decision-makers, ensuring customer satisfaction and loyalty through ongoing support and service excellence.

· Conduct thorough market research to identify emerging trends, competitor activity, and customer preferences, adjusting sales tactics accordingly.

· Provide accurate sales forecasts and regular reporting to senior management, tracking progress against targets and adjusting strategies where necessary.

· Lead presentations and negotiations with potential and existing clients, ensuring successful contract closures and favorable terms for the company.

· Work closely with the marketing, operations, and technical teams to ensure seamless product delivery, customer support, and service optimization.

· Represent the company at industry events, trade shows, and maritime conferences to promote products and expand the company’s network within the region.

· Provide guidance and support to junior sales staff, sharing best practices and driving a high-performance sales culture within the regional team.

Requirements:

· Minimum Bachelor's Degree in Business, Marketing, Communications, Engineering, or a related field

· At least 5-7 years of experience in solution-based sales within the maritime satellite airtime, communications, or technology industries.

· Demonstrated success in driving sales and meeting targets, with a focus on solution-oriented sales in a B2B environment.

· Strong understanding of the South East Asia maritime industry, including key players, market dynamics, and regulatory landscape.

· Strong ability to engage with C-level executives and technical stakeholders, delivering compelling sales pitches and closing deals.

· Must be comfortable with extensive travel across the region, attending client meetings, industry events, and maintaining a strong market presence.

Queenie Chua

R24125459

The Singapore Island Country Club is the grandest and most established golf and country club in Singapore. With premium facilities, a rich history and strong camaraderie among its members, we offer a meaningful and enriching environment for those who aspire to excel in the country club industry.

Job Functions & Summary:

Responsible for planning and coordination of restaurant operations and guest relations.

Job Roles & Responsibilities:

(1) Ensure that operations are adequately mannered, taking into account peaks and troughs in demand.

(2) Conduct performance appraisal of all immediate subordinates.

(3) Ensure that Members and guests are attended to and manage employees to provide quality standards for service.

(4) Draw up duty roster of service personnel.

(5) Attend to enquiries and feedback from Members.

(6) Assist Kitchen Operations with input regarding menu items.

(7) Oversee implementation of F&B initiatives affecting outlet seating area and staff.

(8) Ensure that Members and guests are attended to and manage employees to provide quality standards for service.

(9) Oversee the grooming of staff and ensure that the code of conduct is adhered to at all times.

(10) Responsible for keeping records of staff attendance, leave, etc.

(11) Improve processes and workflows to ensure that breakages and wastage of food are minimized.

(12) Oversee restaurant operations to ensure that the outlet is properly set for service.

(13) Produce reports on sales, items and covers sold, and number of guests served.

(14) Ensure that all checks presented are accurately drawn up.

(15) Lead the team and motivate them to contribute to the best of their abilities.

(16) Manage and control linen supplies to the restaurant.

(17) Coordinate with various departments on maintenance of furniture, fixtures and fittings when necessary.

(18) Any other duties that might be assigned from time to time.

MAIN RESPONSIBILITIES

The Audit and Projects Manager shall be responsible for ensuring the right level of internal control and driving process improvement projects within LFCS and LBeauty and managing the conduct of retail audits for perfumes and cosmetics brands across Southeast Asia.

1. Ensuring the right level of internal control within LFCS and LBeauty

1. Coordinate Internal Control self-assessment and action plans implementation

• Execute and coordinate yearly LVMH Enterprise Risk and Internal Control Assessment campaign. Perform test of design and review supporting documents submitted by process owners. Perform substantive tests to validate the accuracy of Test of Design assessment and to ensure alignment with the Group’s internal control expectations.
• Work with the process owners to design action plans to effectively address the gaps identified. Actively support local teams during implementation phases.

1. Implement internal controls on risk areas

• Conduct audit testing of potential risk areas and identify reportable issues.
• Actively participate in the drafting, development, and implementation of standard operating procedures to ensure compliance with LVMH policies and local laws to strengthen internal controls, and to promote standardization of processes.
• Review and approve the creation of new accounts, the assignment of roles and creation of new profiles in SAP. On an annual basis, review the roles assigned to all active users using the segregation of duties principle.
• Revise the Purchase Order validation workflows in SAP according to changes in the organization and ensure alignment with organizational needs.
• Conduct fraud investigations when a suspected or confirmed fraud case has been reported. Inform and alert the organization on fraud cases and fraud attempts.

1. Coordinate internal audits and follow-up on audit action plans

• Assist process owners during internal audit phases for audits conducted by Central Internal Auditors.
• Follow-up on the action plans and ensure implementation of committed actions. Provide a clear picture of the progress and status for clear reporting to Management.
• Participate in the audits conducted by the Central or Regional Internal Control Teams (joint audits, by invitation).

1. Drive process improvement projects

1. Manage the implementation of internal control projects and other initiatives

• Manage process improvement initiatives, promoting standardization and consistency of processes across the different brands within the region
• Conduct information dissemination advocating internal control good practices.

1. Change management

• Plan, manage and deploy significant process transitions (e.g., adopting a new company-wide tool) or significant process changes (e.g., implementation of new processes) within the organization.

1. Manage the conduct of retail audit of perfumes and cosmetics brands across Southeast Asia

1. Plan and supervise the execution of retail audits

• Plan an audit schedule through risk assessment of retail points of sale (POS) across Southeast Asia.
• Manage 1 Internal Control Assistant Manager in the execution of retail audits, ensuring compliance with SOP, retail guidelines, and alignment with LVMH control requirements.
• Ensure the main control gaps are identified, formulate recommendations and work with management to devise action plans to effectively address the gaps identified.
• Ensure effective communication of the results of the audits to local and regional Management through presentation and a comprehensive retail audit report.
• Plan and implement an effective and consistent method to follow-up on the action plans committed by the audit stakeholders to ensure the control issues are addressed.

1. Provide support to stakeholders

• Conduct testing of potential risk areas and identify issues. Monitor and provide advice to Management to minimize risks.
• Conduct training, if necessary, to support new store openings or to strengthen internal control awareness of store staff/back-office support functions.

Ensure that all functions are efficiently performed. Manage operations and retail teams in all functions, including sales productivity, stock, client experience, client relationship management, customer service, staff training and development, store procedures, store planning with the help of all departments. Oversee and drive the successful implementation of the retail strategy in all distribution channels. Ensure that the highest level of customer service is delivered to clients. Drive business growth and make sure that the financial goals and qualitative objectives are met. Implement a sustainable distribution strategy that will enable the brand to achieve its quantitative and qualitative objectives.

We are seeking a BIM Manager specializing in Mechanical and Electrical (M&E) systems to join our team in Singapore. In this pivotal role, you will lead our BIM implementation efforts for M&E projects, ensuring seamless integration of building systems and optimizing our design and construction processes.

• Develop and implement BIM strategies for M&E projects, aligning with organizational goals and industry best practices
• Coordinate with various disciplines (architecture, structural, and M&E) to ensure proper integration of building systems in BIM models
• Establish and maintain BIM standards, protocols, and workflows for M&E projects
• Conduct quality assurance checks on BIM models to ensure accuracy and compliance with project requirements
• Collaborate with project managers and clients to define BIM deliverables and ensure timely completion
• Troubleshoot complex modeling issues and provide innovative solutions
• Stay updated on the latest BIM technologies and M&E systems advancements, implementing improvements as necessary
• Preparation of BEP
• Liaise with external stakeholders, including consultants and contractors, to ensure smooth BIM execution throughout the project lifecycle

• Events Management Industry
• Competitive Remuneration Package
• Good career growth and personal development

As a Creative Manager (Events Management), you will be responsible for the following duties:

• Leading the creative direction for clients’ events and execution.
• Develop original ideas and creative concepts.
• Overseeing the development and execution of conference events, ensuring they are innovative and aligned with industry trend.
• Translating client briefs into compelling creative strategies and actionable concepts.
• Work closely with project management team to brainstorm, refine and execute creative concepts.
• Present creative concepts and proposals to clients.
• Building strong relationships with clients, ensuring that creative solutions align with their vision and objections.
• Accountable for the team performance in terms of revenue generation and financial success of creative projects.
• Support new business efforts by contributing to pitches, proposals and creative solutions that win new clients.

Requirements:

• Possess a minimum of Diploma in related fields with 3 years of relevant experience.

To apply, simply click on the “apply” button in the job advertisement or alternatively, you can send in your resume via email:
Email Address: [email protected]

We regret to inform that only shortlisted candidates will be notified.

ALLIED SEARCH PTE. LTD.

EA LICENSE : 19C9777

[Order Number: 782375]

Responsibilities:

• Work closely with CIO (ICT dept) in the HQ for aligning the entire group strategy, IT governance, security policy etc to Asia Region, and contribute to develop the regional ICT structure as head of Asia ICT Regional Hub. Also compile periodic ICT report to CIO (ICT dept)
• Establish/Implement/Management of ICT strategic planning (including ICT compliance for re-organization of Asia Region) with HQ and group companies belong to Asia Region.
• Draw-up/Implement/Management of various ICT policies/regulations, which includes investment/cost, security, architecture, sourcing, project, ICT service and fixed assets etc.
• To lead and implement, development, maintenance, operation of corporate & business applications such as implementation of SAP in the areas of Accounting etc, and OA related implementation (includes data intelligence, digital signature solutions etc).
• Act as a ICT service manager using service now platform to support all users in Asia Region for incident and request, provide ICT security education with high quality.
• As General Manager, ICT, be diligent in managing team structure, personnel management, and career development support. Requested to work together with other two teams, admin and HR, under the administration department

Requirements:

• Minimum 15-years of hands-on experience in IT related
• Management experience in a regional headquarter
• Hands-on experience in strategic planning which relates to Information System, project management in Business Application, develop, maintenance and operation of Business Application (experience in SAP Public Cloud will be an advantage), developing, maintenance and operation of Business Application Infrastructure (experience in public cloud such as Microsoft Azure, AWS etc), Corporate’s OA (infrastructure business support, such as Office365, PC, iPhone, multifunction device, group companies’ network etc)
• User level support, such as service desk etc. (experience in service now will be an advantage)
• Degree in computer Engineering or equivalent

To Apply, please kindly email your updated resume to [email protected]

Please kindly refer to the Privacy Policy of Good Job Creations for your reference:
https://goodjobcreations.com.sg/en/privacy-policy/

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.

EA Personnel Name: Gary Ho Cheng Xuan
EA Personnel Reg. No.: R1549767
EA License No.: 07C5771

ViSenze, an AI-powered Commerce Search and Discovery platform, is looking to hire a motivated and experienced Machine Learning Project Manager

We revolutionize the retail industry with product discovery solutions, processing over a billion monthly queries globally from retailers such as Myntra, Ajio, Meesho, Rakuten, Zalora, Mango, and Target

Our mission is to empower customers to 'See. Style. Shop', and we need you to help us continue to deliver this promise

Responsibilities

Drive End-to-End Project Delivery  

• In charge of end-to-end project development lifecycle(s):
• Gather user requirements from the client
• Scope the project in terms of technical requirements, product specifications, deliverables, performance SLAs and timelines
• Plan project milestones and resources required
• Provide cost estimates for budget approval
• Lead development sprint cycles to schedule and monitor:
• Data collection, annotation and pre-processing activities  
• Model training and iterative improvement activities
• Model performance validation activities
• SDK integration activities 
• Quality assurance checks activities 
• Draft project SOPs (Standard Operating Procedures)
• Draft release notes
• Lead and coach the development team to achieve successful outcomes 
• Manage project scope and schedule
• Oversee internal cost control
• Ensure quality assurance across the project deliverables 
• Oversee Issue and Risk Management
• Evaluation, scoping, and impact assessment (timelines, budget) for Change Requests
• Provide timely escalations and propose suitable mitigation actions to the Product Owner

Collaborate with Functional Teams to Support Project Outcomes

• Work closely with the Data Science and Engineering teams to schedule and action the project activities
• Partner with the Finance and Legal team to ensure timely follow-ups with contractual and financial matters
• Partner with the HR team for staffing requirements
• Manage third-party vendor(s) to ensure timely delivery of services as per project timeline

Act as ViSenze’s Point of Contact with Client(s)

• Cultivate strong relationships with client(s) and client partner(s), actively engaging them to align project outcomes, deliverables, and implementation plans
• Provide advice and support to the client

Good to Have

• Hands-on experience in data science projects
• Hands-on experience in image data processing or computer vision projects

• Bachelor Degree in Computer Science, Electrical Engineering or a related technical discipline
• At least 2 years of client-facing project/program management experience in AI/ML specific projects
• Understanding of machine learning and data science knowledge
• Process strong interpersonal, communication, analytical and data-driven problem solving skills
• Able to work independently with minimum supervision

[Order Number: 828089]

Responsibilities:

• Plan and execute internal audits (Operation, Compliance, Financial etc.)
• Assess the effectiveness of internal controls and risk management processes.
• Assess the company’s compliance with applicable laws, regulations, and company policies.
• Review Financial statements and financial risk with supporting documentation.
• Identify and investigate potentially fraudulent activities or financial irregularities.
• Review Information security and general risk management (Politics, Accidents etc.).
• Identify areas of risk and recommend solutions to mitigate risk and improve the operation.
• Prepare and present audit reports to CEO and BOD members
• Collaborate with Internal Audit department of HQ as a member of Global Audit team.
• Collaborate with external auditors during statutory audits.
• Monitor the implementation of audit recommendations and remedial actions.
• Strengthen the internal audit function and its process.
• Establish the audit committee.
• Lead the internal audit team as a head of function after new members join the team.

Requirements:

• Minimum of 5 years of conducting audits on a management level
• Experience in developing and executing audit plans and evaluating internal control systems.
• Strong knowledge of internal auditing standards and practices
• Willingness to travel.
• Bachelor-s degree in Accounting, Finance, or related field. Professional certifications such as CIA, CPA or CA are preferred

To Apply, please kindly email your updated resume to [email protected]

Please kindly refer to the Privacy Policy of Good Job Creations for your reference:
https://goodjobcreations.com.sg/en/privacy-policy/

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.

EA Personnel Name: Gary Ho Cheng Xuan
EA Personnel Reg. No.: R1549767
EA License No.: 07C5771

The candidate will lead the APJ regional benefits team. This role is responsible for executing the Global Benefits and Wellbeing strategy, offering regional insights, shaping global policies, and driving efficiency through AI and platform improvements.

The candidate will collaborate cross-functionally to ensure compliant benefit delivery, oversee local broker relationships, manage regional budget planning and execution, and support mergers and acquisitions. Additionally, they will lead a small team, foster their development, and work closely with the APJ People Leadership Team on strategic priorities and executive escalations.

What You’ll Be Doing:

• Lead the execution of the Global Benefits and Wellbeing strategy across the APJ region
• Provide the Global Benefits Leadership Team with regional insights and help shape global policies while maintaining local relevance
• Drive efficiency improvements using AI and platform tools to enhance employee experience
• Partner with the Care and People Product Team to deliver a seamless end-to-end employee experience
• Collaborate with cross-functional teams, including Compensation, FP&A, and Legal, to ensure compliance and smooth benefit delivery
• Support corporate development teams with due diligence and integration during mergers and acquisitions
• Manage broker relationships at the regional level and oversee the regional budget planning and execution process
• Foster team development by providing hands-on learning and career growth opportunities to direct reports, guiding them on benefit design, policies, and onboarding
• Handle stakeholder management in collaboration with the APJ People Leadership Team and manage executive escalations
• Execute with agility, adapting to shifting priorities to meet employee and business needs effectively

Responsibilities

Manage all food and Beverage and daily operations within budget

Preserve excellent levels of internal and external customer service

Design menus and purchase of goods

Identify customers need and respond to all of their concern

Recruitment and training of staff

Purchase and control of inventory

Negotiate supplier arrangements for food and beverage products

Negotiate with clients for use of facilities for catering, parties, banquets etc

Requirement

Leadership skills

Inventory management

Ability to work under pressure

Ability to multi task

Good organisational skills

Proficiency in MS Office.

Join us as a Manager, Vendor Experience (Performance & Service) and play a pivotal role in shaping the Marketplace Experience for Singapore.

Program Management

• Be the country point-of-contact for all service and content related matters relating to vendor service transformation
• Assist in planning, executing, and monitoring high-impact programs to drive service transformation and operational improvements
• Develop and suggest solutions that reduce marketplace friction, improve policies, and drive long-term value and vendor satisfaction
• Use project management tools to track progress, escalate issues, and report on key performance indicators (KPIs) to country leadership

Service Transformation

• Support the implementation of service transformation strategies, ensuring a seamless, friction-less support experience for the vendors
• Identify areas for operational improvement and apply best practices to enhance vendor experiences and streamline processes
• Assist in rolling out digital tools and technologies to improve service delivery, aligning solutions with local market needs and global objectives
• Collaborate on innovative approaches to drive efficiency, reduce costs, and enhance service quality for the local market

Change Management

• Assist in implementing change management processes, ensuring smooth transitions when introducing new tools, methods, and service models
• Engage local stakeholders and teams in change initiatives, driving buy-in and fostering trust at all levels
• Monitor feedback from stakeholders and team members, adjusting plans to ensure continuous progress
• Champion the Voice of the Vendor to influence policies and drive enhancements that meet both local and regional needs

Performance Tracking and Reporting

• Track the success of service transformation initiatives using data-driven metrics and analytics
• Report on program performance, identify opportunities for improvement, and ensure alignment of outcomes with business objectives
• Contribute to post-implementation reviews and incorporate lessons learned into future programs

ESSENTIAL DUTIES AND JOB RESPONSIBILITIES

• Retail Sales Development:

Build the sell-out objectives by brand and by category for the area and per door.

Identify and build the yearly sell-out strategy to gain in market share.

Propose and recommend proactively corrective sell-out actions to improve the business and seize potential opportunities.

Be on the floor to drive sales along with Retail Supervisor (in Singapore) and be pro-active in sharing feedback to RM/AM and action plan to boost sales

Build a close relationship with the Perfumes & Cosmetics airport/terminal/store retail management.

Provide monthly sell out reports & analyze POS Performance (Sell Out, market share, share of space, pricing…)

Conduct field analysis: gather and communicate information about our sell out as well as competition activities and make recommendation to the Team

• Management of Sales Force:

Manage >10 BC or advanced BC or specialist with individual and collective meeting, adapting expectation and being fair and motivating in the way they are managed

Recruit, follow, develop, and evaluate BC (& promoters), monitoring their motivation, skills, and performance (quantitative and qualitative)

Create a team spirit getting the right person at the right place at the right moment

Organize their planning and zoning in order to maximize the sell out and profitability

Communicate monthly sales target to BCs and follow-up on their achievement.

Work, implement and follow-up on an incentive plan aligned with the sell-out objectives.

• Brand Image, Marketing & Merchandising:

Visit the POS on a regular basis to monitor stock levels, merchandising displays, product mix and take corrective measures when necessary.

Implement the Merchandising and Marketing strategy: be fully responsible for Merchandising execution, implement the planograms per door according to the agreed assortments, ensure the marketing guidelines are applied.

Ensure all POSM, testers and GWP are ordered on time and in a controlled way with the support of Commercial Executive and Retail Supervisor

Liaise with the contractors on the promotion set up and order transparencies for the POS and promotion sites.

Install new counters ensuring qualitative execution and follow up.

• Animations Management:

Coordinate the animations implementation to achieve the objectives: prepare the brief based on competition activities and field experience, coordinate with the visual merchandising the set-up installation, set the sell-out target with the Senior Retail Manager/ Area Manager and build effective 360 activation plan to achieve the target in respect with the given budget, in charge of animations report.

Recommend extra opportunities to have extra space, visuals, promotion events etc.

• Training:

Collaborate with Regional Train to train BCs on new product, sales techniques, product knowledge, and coach them on performance skills.
Ensure grooming standards, sales techniques, product knowledge are well respected.

Conduct store visits to ensure training & coaching are optimal and identify future training needs.

Assess Beauty Consultants performance on a yearly basis.

To handle & manage the coordination of all Southeast Asia store planning projects.  Assist the management in the search of project negotiation with relevant landlords, vendors and partners.  Oversee the construction and completion of each location to ensure standards of quality are met in a timely and cost-effective manner while keeping AP Standards.

The incumbent drives the development and implementation of skills and training solutions and interventions to achieve business growth and transformation for the network of Small, Medium Enterprises (SMEs) within the SkillsFuture Queen Bee’s value-chain. The secondary role is to support the Assistant Director of Learning & Development in the facilitation of the learning and development functions for the hotel, ensuring that the goals are aligned to the hotel’s overall goals and strategic plan as well as for all operational departments to follow through on their training and development commitments.

Primary Responsibilities

Driving and Managing the SkillsFuture Queen Bee Project

• Strategises, drives and manages the SkillsFuture Queen bee project (SFQB).
• Develops programmes and facilitates implementation for the SMEs in Singapore.
• Conducts trainings and ensure deliverables are met.
• Source for SMEs to embark on the  programme with us.
• Meet the deliverables as required by Workforce Singapore.
• Leads research on industry landscape and market trends, including liaising with various stakeholder within the SFQB network to understand critical skills requirements, project future skills demand and business objectives.
• Diagnoses the skills gaps and needs and identify measurements of success of the network.
• Formulates a training needs analysis plan by identifying skills and training opportunities, reviewing existing skills and training solutions and interventions, sourcing for new and/or developing bespoke skills and training solutions and interventions to address the SMEs’ needs.
• Leverages Skills Frameworks and relevant SkillsFuture resources in creating the skills and training solutions and interventions.
• Develops an implementation plan and organises the participation of SMEs in the network.
• Manages and fosters relationships with multiple stakeholders in the network to ensure effective and sustainable implementation.
• Evaluates the impact and effectiveness of the skills and training solutions and interventions and fine-tunes the long-term implementation plan.

Adheres to Corporate and Local L&D Regulations

• Ensures full compliance when managing and executing corporate initiated programmes and activities.
• Ensures that all learning activities meet with relevant statutory and organisational policies and requirements.
• Adheres to learning requirements set by local authorities and regulations, especially relating to safety and security.

Secondary Responsibilities

• Plans and conducts the learning needs analysis.
• Plans and proposes the hotel’s training programme, aligning it to the learning needs analysis.
• Designs and executes programmes necessary to meet the competencies of each job function and to address performance gaps.
• Conducts the relevant trainings according to business and training needs.
• Initiates, coordinates, executes and follows up on all corporate, internal and external initiatives and programmes.  
• Informs managers on programme objectives and expected outcomes which colleagues attend.
• Monitors, measures and reports on colleagues’ development plans and achievements within agreed formats and time frame.
• Works closely with the departments to curate training programme, to train, coach and assess colleagues.
• Maintains appropriate systems to record and measure necessary aspects of colleagues’ development. These include on-the-job learning, internal and external learning, attendance, development plans, etc.
• Organises the learning venue, course notes, attendance sheet and all relevant materials required for classroom learning programmes.
• Liaises with Workforce Singapore and administers SkillsFuture claims for relevant courses.
• Performs any other duties and responsibilities that may be assigned.

Come onboard as a Manager, Vendor Experience and play your part in shaping the Marketplace Experience for Singapore. 

Main responsibilities:

• Onboarding & Activation: Be the country point-of-contact responsible for managing the performance of end-to-end process for onboarding and activating new vendor partners, ensuring timely and seamless integration onto the platform
• Scalable Processes: Partner with the functional team to develop scalable onboarding strategies to accommodate varying restaurant volumes, ensuring efficiency and consistency
• Cross-functional Collaboration: Work closely with cross-functional teams and local Commercial to improve the onboarding experience and ensure vendors / restaurant partners are set up for success
• Operational Excellence: Identify operational bottlenecks, propose effective solutions, and implement best practices to drive efficiency, reduce cycle times, and enhance the onboarding process

The Enterprise & Field Marketing organization in ServiceNow is responsible for driving revenue growth, adoption and customer success across all our direct and indirect sales channels.

We are a high performing APAC team, looking for a highly organised, goal-oriented, self-directed professional to be an active player in our larger marketing team. You will interact directly with key business leaders and marketing teams across the globe to drive Brand to Demand Generation strategies across the customer’s lifecycle, with a focus on ServiceNow Platform and AI products & solutions

You will play a key role in accelerated pipeline growth, new opportunities and be accountable for revenue targets. You’ll be responsible for driving the program strategy, influencing and collaborating with regional field marketing teams to activate and deliver business growth.

You will have a strong understanding of GTM sales strategies, leveraging GTM motions on solutions, industry, partner marketing, new customer acquisition to achieve results. You’re a savvy APAC marketing program leader who can conceptualize, execute and manage insight-driven optimizations and executive-level reporting across a diverse and matrixed organization.

Crucial to your success is having a good foundation in SaaS and enterprise technology, multi-faceted experience in integrated marketing strategy and program development, relationship management skills, team collaboration, adaptability and expertise in enterprise technology marketing in a fast-paced, dynamic environment.

Key responsibilities

• Act as the APAC marketing programs lead on ServiceNow Platform and AI programs collaborating closely with all GTM, Sales, Partner teams to gather insights, develop strategies and align plans to accelerate business growth.
• Develop a data-informed strategy on audience segmentation and opportunity, prioritization of marketing channels and tactics to conceptualize programs that will drive demand for the ServiceNow Platform and AI
• Lead through influence to ensure delivery and execution at scale of demand generation programs across the APAC marketing and business teams that result in measurable growth in business goals and revenue. Set best practices in narratives, engagement and high-performance campaigns.
• Leverage all direct and indirect channels to land new business and drive up-sell, cross-sell marketing campaigns across customer buying centers and activate the ecosystem for new business acquisition.
• Develop and test new program scenarios to drive optimizations and efficiencies against investments.
• Prepare and input into forecasts, performance reports, monitoring key business metrics, quality and audience insights.
• Continually look at ongoing innovations and best practices to elevate the program, experience, and results.

The Operations Executive is responsible for the planning, organizing, and directing, managing and evaluation of the daily operations in PRISM+. He/She also works with internal and external teams to ensure daily operations such as planning, execution, and reporting of deliveries and fleet operations of the ceiling fan delivery teams or TV/Monitor/RMA delivery teams

• Supervising and managing daily operations
• Assist with day-day logistics and warehousing activities
• Evaluating and reporting on various metrics and performances
• Develop strategies for efficient workflows
• Daily and monthly reporting of deliverables and KPIs
• Inventory management and replenishment of equipment and tools

• Experience with Microsoft Office (Excel, Word, Powerpoint) and being tech savvy
• Operations and management experience
• Excellent interpersonal and communication skills
• Ability to work in a fast-paced, team oriented environment
• Ability to multitask and manage daily operations