Industry/Organization Type: Fruit Supply

Position Title: Account Manager

Working Location: Senoko

Working Hours: 6 days (Monday to Saturday, 8:00 AM – 5:00 PM)

Salary Package: Basic Salary up to $4,500 + AWS + Bonus + Transport Reimbursement

Duration: Permanent Role

Key Responsibilities:

Manage and nurture relationships with key clients, including NTUC and Sheng Siong.

Identify and pursue new sales opportunities within the retail and supermarket sectors.

Understand client needs and offer tailored solutions to enhance product offerings.

Prepare and deliver effective presentations and product demonstrations.

Negotiate contracts, pricing, and terms to close sales deals successfully.

Coordinate with internal teams to ensure smooth order fulfillment and timely deliveries.

Monitor market trends and competitor activities to identify new opportunities.

Achieve and exceed sales targets and objectives set by management.

Provide excellent customer service and maintain high levels of client satisfaction.

Handle ad-hoc duties as required.

Requirements:

Experience in account management, ideally within the retail or FMCG sector (experience with NTUC and Sheng Siong accounts preferred).

Strong communication skills; proficiency in Mandarin is required to liaise with Mandarin-speaking clients.

Proven track record in managing key accounts and developing long-term client relationships.

Self-motivated, with the ability to work independently and as part of a team.

Able to manage multiple client accounts and ensure prompt follow-ups.

Previous experience in the fruit supply industry is a plus.

APPLY NOW!!!

Kindly submit your application by clicking the APPLY button or email your resume to [email protected].

Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it’s likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Job Description:

We are seeking an experienced and dynamic General Manager to oversee and manage the operation of SFS Care. The candidate will be responsible for formulation and implementation of sales and marketing activities, supervising/managing Funeral Director, Operation crews, and administrative staffs, in order to further drive SFS Care business expansion.

Key Responsibilities:

1. Oversee SFS Care and provides leadership and direction to achieve sales targets.

2. Supervise the Funeral Directors, operation team and other administrative functions

3. Manage day-to-day operations to enhance productivity and cost efficiency.

4. Develop and implement marketing and promotional strategies to enhance SFS brand visibility and market presence.

5. Collaborate with cross-functional teams to ensure alignment with the group overall goals and objectives.

6. Analyse, monitoring industry market trends, competition and customer needs to optimize sales strategies and operations.

7. Maintain strong relationships with key stakeholders, clients, and vendors.

8. Overseeing financial performance and reporting.

Requirements:

1. Over 10 years experience as a General Manager or in a similar senior management role.

2. Strong background in sales, operation and financial supervision in the funeral service industry.

3. Excellent leadership acumen with a strategic mindset.

4. Ability to work in a fast-paced environment and manage multiple priorities.

5. Experience in marketing and promotion is a plus.

How to Apply:

Interested candidates, kindly send your resume and a cover letter to [email protected]

Marketing Manager Job Description

We are seeking an innovative marketing manager to promote our company's brand and services. In this role, you will be optimizing our marketing strategies, managing the marketing department's budget and staff, as well as preparing forecasts.

To ensure success, you will need extensive knowledge of marketing strategies and the ability to identify new business leads. An outstanding marketing manager will be someone whose expertise translates into increased brand awareness and profitability.

Marketing Manager Responsibilities

• Evaluating and optimizing marketing and pricing strategies.

• Analyzing market trends and preparing forecasts.

• Generating new business leads.

• Develop strategies and tactics to get the word out about our company and drive qualified traffic to our front door

• Deploy successful marketing campaigns and own their implementation from ideation to execution

• Experiment with a variety of organic and paid acquisition channels like content creation, content curation, pay per click campaigns, event management, publicity, social media, lead generation campaigns, copywriting, performance analysis

• Produce valuable and engaging content for our website and blog that attracts and converts our target groups

• Build strategic relationships and partner with key industry players, agencies and vendors

• Prepare and monitor the marketing budget on a quarterly and annual basis and allocate funds wisely

• Oversee and approve marketing material, from website banners to hard copy brochures and case studies

• Measure and report on the performance of marketing campaigns, gain insight and assess against goals

• Analyze consumer behaviour and adjust email and advertising campaigns accordingly

Marketing Manager Requirements

• A Bachelor’s degree in marketing, business or any other relevant field

• Sound understanding of marketing fundamentals and tactics

• Creative thinking and problem-solving ability

• Leadership and project management skills

• Knowledge of digital marketing and social media marketing strategies

• Excellent verbal and non-verbal communication skills

• Proficiency with marketing tools and software

• Proficient in marketing research and statistical analysis

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Job Scope

• Develop and execute public relations strategies to enhance brand image and reputation.
• Manage media relations, including press releases, interviews, and crisis communication.
• Build and maintain strong relationships with journalists, influencers, and stakeholders.
• Plan and oversee events, campaigns, and promotional activities to engage the public.
• Monitor and analyze media coverage and public sentiment.
• Handle internal and external communications to ensure consistent messaging.
• Collaborate with marketing teams to align PR efforts with brand objectives.
• Prepare reports on PR activities and their impact on brand visibility.
• Only Singaporean and PR may Apply

Key Deliverables

• Positive brand image and increased public trust.
• Effective handling of crises and consistent messaging.
• Successful PR campaigns with measurable results.
• Enhanced relationships with media and stakeholders.

Skills & Qualifications

• Education: Bachelor’s degree in Public Relations, Communications, or a related field.
• Experience: Proven track record in media relations, crisis management, and PR campaigns.
• Communication: Exceptional written and verbal communication skills.
• Media Relations: Strong network with journalists, media outlets, and influencers.
• Digital Proficiency: Knowledge of social media platforms, digital PR, and analytics tools.
• Leadership: Ability to lead and mentor a team effectively.
• Organizational Skills: Strong project management, time management, and attention to detail.
• Creativity: Innovative thinker with problem-solving skills to develop impactful campaigns.

A sales manager is a professional responsible for leading and overseeing a team of sales representatives. Their primary goal is to ensure that the sales team meets or exceeds revenue targets by effectively managing and motivating their team, developing sales strategies, and fostering strong relationships with customers.

Key Responsibilities:

• Team Management: Hiring, training, and developing sales representatives
  Setting performance goals and providing feedback. Coaching and mentoring team members. Managing team performance and addressing issues
  
• Sales Strategy: Developing and implementing sales strategies and tactics.; Analyzing market trends and identifying new opportunities;
  Setting sales quotas and targets;
  Tracking and reporting on sales performance.
  
• Customer Relationship Management:Building and maintaining strong relationships with customers;
  Addressing customer concerns and complaints;
  Identifying and pursuing new business opportunities.
  
• Sales Process Management:Overseeing the sales process from lead generation to closing;
  Ensuring adherence to sales best practices;
  Streamlining sales processes for efficiency.
  
• Reporting and Analysis:Preparing sales reports and analyzing sales data;
  Identifying areas for improvement and implementing corrective actions.
  Providing insights to senior management on sales performance.
  

Skills and Qualifications:

• Strong leadership and management skills
• Excellent communication and interpersonal skills
• Proven track record in sales and sales management
• Deep understanding of sales processes and techniques
• Strong analytical and problem-solving skills
• Ability to work under pressure and meet deadlines
• Proficiency in sales CRM software and tools

Job Description:

• Manage of one of our 16 bus interchanges and a total staff strength of about 300 to 400 Bus Captains to provide quality bus service.
• Implement policies, monitor and maintain key performance indicators and manage staff and customers for effective and efficient bus operations

Requirements:

• Degree in any discipline with minimum 5-10 years of work experience, of which at least 4 years should be relevant to operational work
• Result-oriented and able to respond to daily operational contingencies effectively in a fast-paced environment
• Enjoy managing people and able to interact well with staff of all levels
• Excellent interpersonal and communication skills
• Able to work independently with minimal supervision

KTV Lounge & Nightclub (Work late hours)

1. Applicant must at least have more than 3 years of stage performing

2. Participate in all stage performances

3. Train & guide the stage crew to improve on their performances

4. Schedule and selection of performing artiste for specfic event's performances

5. Ensure all stage crew is presentable on stage

6. Work closely with the Performing Artiste Manager & Floor Manager in all areas

Skills and requirements of a PR Manager's

Must be a confident communicator and presenter

2-3years working experince in KTV

Commication skills with own customers base

Must possess excellent verbal and written communication skills

Must possess excellent organizational and planning skills

Have a full understanding of media needs and media relationships

Be proactive, reliable, responsible and accurate with an attention to detail

Possess the ability to keep information confidential

Ability to work in high-stress environments, often for long hours

Self motivated with a positive and professional approach to management

Job Description:

• Handle the entire procurement processes and support workflows, according to the sourcing strategies set.
• Manage the full procurement process, including supplier tendering, selection, contract negotiation, and ensuring timely ordering, delivery, and payment to meet operational needs.
• Build and maintain strong relationships with suppliers and internal stakeholders, promptly addressing any issues related to orders, deliveries, or quality.
• Ensure all procurement activities comply with policies, standards, and regulations while keeping accurate, up-to-date records of contracts, purchase orders, and supplier performance.
• Excellent negotiation skills with the ability to build strong relationships with vendors and manage contract agreements effectively.
• Perform other duties as assigned.

Job Requirement:

• Candidate must possess Diploma or above in relevant discipline.
• Minimum 3 years of experience in procurement preferably in construction/ civil engineering industry.
• Experienced with sourcing and material understanding.
• Have experiences in working in large scale projects.
• Bilingualism will be an advantage as we need to oftenly and effectively communicate with overseas stakeholders.
• 6 days work

Job Description:

• Handle the entire procurement processes and support workflows, according to the sourcing strategies set.
• Manage the full procurement process, including supplier tendering, selection, contract negotiation, and ensuring timely ordering, delivery, and payment to meet operational needs.
• Build and maintain strong relationships with suppliers and internal stakeholders, promptly addressing any issues related to orders, deliveries, or quality.
• Ensure all procurement activities comply with policies, standards, and regulations while keeping accurate, up-to-date records of contracts, purchase orders, and supplier performance.
• Excellent negotiation skills with the ability to build strong relationships with vendors and manage contract agreements effectively.
• Perform other duties as assigned.

Job Requirement:

• Candidate must possess Diploma or above in relevant discipline.
• Minimum 3 years of experience in procurement preferably in construction/ civil engineering industry.
• Experienced with sourcing and material understanding.
• Have experiences in working in large scale projects.
• Bilingualism will be an advantage as we need to oftenly and effectively communicate with overseas stakeholders.
• 6 days work

Marketing Manager Job Description

We are seeking an innovative marketing manager to promote our company's brand and services. In this role, you will be optimizing our marketing strategies, managing the marketing department's budget and staff, as well as preparing forecasts.

To ensure success, you will need extensive knowledge of marketing strategies and the ability to identify new business leads. An outstanding marketing manager will be someone whose expertise translates into increased brand awareness and profitability.

Marketing Manager Responsibilities

• Evaluating and optimizing marketing and pricing strategies.

• Analyzing market trends and preparing forecasts.

• Generating new business leads.

• Develop strategies and tactics to get the word out about our company and drive qualified traffic to our front door

• Deploy successful marketing campaigns and own their implementation from ideation to execution

• Experiment with a variety of organic and paid acquisition channels like content creation, content curation, pay per click campaigns, event management, publicity, social media, lead generation campaigns, copywriting, performance analysis

• Produce valuable and engaging content for our website and blog that attracts and converts our target groups

• Build strategic relationships and partner with key industry players, agencies and vendors

• Prepare and monitor the marketing budget on a quarterly and annual basis and allocate funds wisely

• Oversee and approve marketing material, from website banners to hard copy brochures and case studies

• Measure and report on the performance of marketing campaigns, gain insight and assess against goals

• Analyze consumer behaviour and adjust email and advertising campaigns accordingly

Marketing Manager Requirements

• A Bachelor’s degree in marketing, business or any other relevant field

• Sound understanding of marketing fundamentals and tactics

• Creative thinking and problem-solving ability

• Leadership and project management skills

• Knowledge of digital marketing and social media marketing strategies

• Excellent verbal and non-verbal communication skills

• Proficiency with marketing tools and software

• Proficient in marketing research and statistical analysis

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Role Description

This position reports to the Programme Director. The role is required to design training solutions, plan & deliver training programmes to meet or exceed clients' needs & expectations.

Specific Responsibilities

• On the job training to train and/or facilitate our key training programmes in schools
• Plan and execute training programmes
• Update training content and materials to align with latest developments
• Recruit, train and manage a team of trainers to ensure quality delivery of programmes
• Customise training curriculum to meet clients’ needs
• Meet and service stakeholders

Competencies

• Knowledge of our flagship programmes
• Workshop engagement skills
• Curriculum Development skills
• Project management skills
• Recruitment of freelance trainers
• Customer relationship management skills

Duration of Attachment Offered

• 6 months

Job Responsibilities:

• Manage the day-to-day operations performed by the Payroll team and ensure timely and accurate salary payment and statutory reporting in compliance with regulatory requirements.
• Handle and process payroll, overtime claims, incentives, reimbursement and allowance payments.
• Oversee processing of payroll changes and system upgrades.
• Responsible to generate Payroll Reports, or any other payroll-related reporting & respond to statutory queries.
• Able to liaise with the client & perform payroll service as per their specifications and respond to their queries.
• Attend to internal and outsourced staff's queries on payroll-related matters.
• Reconciliation of payroll records, data verification and administration.
• Any other payroll tasks and projects as assigned.

Job Requirements:

• Bachelor’s degree in business administration, Accounting, Human Resources, or related field.
• Minimum 5 years of hands-on experience in payroll processing using various HR softwares.
• Prefer candidates with regional payroll experience who can manage a team and contribute to payroll system improvements.
• Demonstrate strong leadership skills with the ability to connect effectively at all levels.
• Highly meticulous and with an eye for detail.

Job Description:

• Report to the head of finance department.
• Full sets of accounting duties.
• Review monthly accounts.
• Liaise with auditors on statutory audit matters; tax agents/tax authorities on tax submission and tax queries.
• Ensure accurate preparation of the monthly closing and financial reports.
• Responsible for the management reporting, budgeting, and forecasting process.
• Review and enhance the financial management and reporting process.

Job Requirement:

• Hold a bachelor degree in accountancy/ finance or equivalent.
• Minimum 10 years of relevant working experience.
• Good communication and interpersonal skills.
• Bilingual language will be an advantage as we need to oftenly and effectively communicate with overseas stakeholders.
• Have experiences in working in large scale projects.
• 6 days work.

Responsibilities:

Plan, execute, monitor and control works program and activities for projects including:

• Leading the project team in day-today operation
• Monitoring of project budget
• Liaise with consultants, main contractors, clients and relevant authorities
• Attend regular site meetings
• Supervise and monitor the site labor force and the work of subcontractors
• Oversee quality control and safety and health matters on the site
• Resolve any or other site related technical problems encountered.
• Any other duties delegated from head office, from time to time.

Requirements:

• Bachelor Degree in Civil Engineering or its equivalent, recognised by PE Board Singapore preferred
• At least 10 years’ relevant experience in bored piling works in similar capacity
• Excellent communication skills and able to work with employees at all levels
• Ability to interface with internal and external customers
• Able to deliver in a fast pace environment and work under pressure

Working hours: Mon to Fri, 8:30am to 6pm

Position Summary

This position is responsible for leading a team in the management of warehouse operations to achieve the operations key performance index and the required service standards. This may include managing the warehousing and inventory management system, physical distribution operations, implementing logistics technology, customer liaison and relationship, organization development and training.

Responsibilities

Primary Responsibilities

• Lead and manage the logistics operations to achieve the operations key performance index and the required service standards.

• Develop operational performance, financial goals, and growth plans through effective solutions development.

• Defines roles and responsibilities, plans for the department’s future needs and operations; counsels employees on performance

• Works collaboratively with client and departmental staff to assure operational effectiveness, adherence to policies and procedures and maximization of flow of all incoming and outgoing material.

• Supervises and develops staff and otherwise carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws.

• Ensuring information/knowledge resources can be readily accessed and easily retrieved Manages quality system and continuous process improvement within the facility.

• Defines requirements for operation and ensures the implementation of new strategies and initiatives to effectively meet or exceed requirements & customer expectations. • Through Lean Warehousing System to implement and monitor improvement programs in cost reduction, quality improvement, safety and best practices across operations.

• Administers and communicates company policies.

• Regularly reviews performance expectations with leadership team. Providing expectations, performance planning, feedback to team members.

• Responsible for the training & development and performance discussions with staff.

• Maintain good working relationships with customers.

Qualification Summary:

Experience:

This position requires at least 8 years of experience in logistics operations management providing overall direction, implementation, and continuous improvement in all phases of logistics solutions.

Education:

Degree in, Logistics, Supply Chain Management or equivalent work experience in the logistics field.

Skills:

Technical Skills

• Good working knowledge of the following operations areas – domestic distribution, , warehouse management, inventory planning, , transportation management and logistics execution systems..

• This position requires highly developed computer skills, with a focus on MS Office suite products.

• Proven transportation /logistics / supply chain management knowledge

• Strategic thinking ability, proven implementation results

• Superior customer relationship management skills

• Excellent negotiation experience with subcontractors, transporters, & vendors.

• Strong problem solving skills

Behavioral Skills

• Strong organization leadership

• Excellent Interpersonal skills

• Strong written and oral communications skills

• Ability to re-prioritize workload to support urgent requests from various operations.

Job Description

1) Manage and coordinate multiple KAs and responsible for commitment of contract delivery indicators and satisfaction to KAs. Lead business reviews on operation performance and review KPI to achieve requirement and enhance customer satisfaction.

2) Act as customer’s main point of contact to ensure the issue raised are dealt appropriately and be proactive for account management.

3) Proactive for troubleshooting, escalate customer’s pain point and resolve the issues within timeline.

4) Maintain good relationship with customer and related department.

5) Participate for customer related activities; sales, CS, billing, legal, operation, pricing, debt collection etc

6) Update SOPs regularly and share best practices sharing with team members.

7) Sourcing venders for cost reduction plan and provide advises to operation to meet customer requirement.

Requirements

1) Customer-oriented, responsible, positive and pro-active

2) Min. 3 years’ experience in after sales support for KAs of logistic industry. Ability to successfully drive problem solving as a priority

3) Have good data analysis skills and customer service awareness; Have good communication

4) Bachelor degree and relevant work experience. Priority will be given to those with background in international freight logistics and overseas warehouse supply chain services;

5) Priority will be given to candidate who is able to start immediately.

6) Proficient in Microsoft Office.

7) Be fluent in Mandarin and English writing and oral speaking.

Job responsibilities:

• Integrate technical delivery methodologies, e.g., project management methodologies based on Project Management Institute (PMI), system and software development, agile methodologies such as Scrum to assigned projects.
• Drive project planning, scheduling, monitoring, and reporting activities.
• Manage project requirements, scope, timelines and perform regular customer cadences.
• Establish appropriate metrics for measuring key project criteria; develop project control and reporting procedures and manage changes in operational plans.
• Manage project requirements and scope/change management issues.
• Develop and effectively present and communicate content to all stakeholders, customers and management.
• Plan, schedule, monitor, and report on activities related to projects.
• Work in consultation with the Resource Management Office (RMO) to manage project staffing requirements.

Requirements:

• Bachelor’s Degree in Information Technology, Computer Science or related discipline with at least 5 years of experience in IT project management.
• Familiar with application services (middleware) and infrastructure software.
• Knowledge of open source products is a plus.
• Experience establishing and contributing to process improvements.
• Solid interpersonal, leadership, and analytical skills with business insight.
• Able to handle more than one project concurrently.
• Ability to motivate project team and individual contributors and mediate conflicts.
• Excellent customer-facing and communication skills.
• Possesses project management certifications such as PMP or Scrum Master is a plus.

We are searching for our next warehouse manager to in charge of receiving, warehousing and distribution operations. You will manage people, processes and systems in order to ensure goods are received and dispatched appropriately, and that productivity targets are met.

• Plan work rotas, assign tasks appropriately and appraise results
• Manage stock control and reconcile with data storage system
• Familiar with in-house software to monitor driver's delivery progress
• Liaise with clients, suppliers and transport companies
• Strong knowledge of warehousing Key Performance Indicators (KPIs)
• Audit and report inventory while making recommendations on which items to order and restock
• Monitor workplace performance and lead training initiatives to improve employees
• oversee the planned maintenance of vehicles or forklift within the warehouse
• have a clear understanding of the company's policies and vision and how the warehouse contributes to these
• visit customers to monitor the quality of service they are receiving

Job Description

• Responsible for ensuring that both CAG Employers Information

• Requirements (EIR), LTA Exchange Information Requirements (LTA EIR) and Project BIM Execution Plan (BEP) are implemented on site.

• Responsible for ensuring the capability of Contractors & sub-contractor BIM team are within the EIR documents & to the BEP.

• Responsible for ensuring that all related infrastructure and facilities are

• coordinated in BIM Model before commencement of actual works on Site.

• Responsible for ensuring that all Shop Drawings/Construction drawings are coordinated & updated in BIM Models before commencement of actual works on Site.

Job Requirements

• Minimum 10 years of relevant work experience, highly proficient in the use of BIM software and in establishing required processes and procedures and framework for BIM in projects.

• Familiar with various aspects of engineering e.g. Civil, Structural, Architecture, Mechanical, Electrical.

• Possess a Degree in Engineering / Architecture or equivalent.

• Highly motivated and able to work independently, a strong team player and able to handle fast-paced projects.

• Possess good interpersonal, written and verbal communication skills for collaboration with stakeholders across all levels and have good presentation skills.

• Shall be continuously under employment under any Consultant/Contractor for a minimum of 5 years and have successfully

• Instituted a BIM Company Deployment Plan as well as implemented Project BIM Execution Plan for at least 2 projects.

• Completed a certification course in BIM Management.

• Possess a recognized degree in Civil Engineering with at least ten years of relevant experience.
• Lead the Project Team.
• Manage the budget and cash flow of the project.
• Ensure the quality of all works to reach the desired CONQUAS score.
• Ensure workplace safety, health and environment.
• Lead the project team in various tender and project management activities.
• Perform project, workforce and material planning.
• Coordinate with clients, consultants, suppliers, sub-contractors and other stakeholders.

Responsibilities

• Project Planning: Developing project plans, including defining project scope, goals, and deliverables.
• Resource Management: Allocating resources, including personnel, time, and budget, to ensure project success.
• Risk Management: Identifying and mitigating potential risks that could impact project timelines and deliverables.
• Stakeholder Communication: Engaging with stakeholders to ensure alignment on project objectives and progress.
• Quality Management: Ensuring that project deliverables meet quality standards and adhere to project requirements.
• Project Monitoring and Control: Tracking project progress, identifying variances, and implementing corrective actions as needed.
• Budgeting and Resource Allocation: Estimating project costs, creating a budget, and allocating resources effectively to ensure project success within the allocated budget.
• Documentation Management: Maintaining accurate project documentation, including project plans, schedules, meeting minutes, and other relevant records.

Requirements

• Min 5 years’ of IT Application PM experience and possess Certified Scrum Master certification
• Relevant experience in Vendor and Contract Management, Change Management/Service Request Management, Problem/Incident Management and project operations will be an added advantage.
• Experience in supporting Salesforce, SaaS, CRM will be an added advantage.
• Experience in Agile methodology will be an added advantage.
• Experience in AWS, APEX coding and DevOps will be an advantage.
• Recent exposure in managing project budget, timeline as well as scope will be an added advantage.
• Experience in supporting applications operations will be an added advantage.
• Strong communication skills, good writing skills and analytic skillsets
• Relevant CRM domain knowledge will be an added advantage.
• Relevant experience in supporting Government Projects is a plus
• Exposure in managing project budget, timeline as well as scope.

Ensuring that all food is of excellent quality and served in a timely manner

Planning the menu, keeping in mind budget, and availability of seasonal ingredients

Overseeing all kitchen operations

Coordinating kitchen staff, and assisting them as required

Training staff to prepare and cook all the menu items

Taking stock of ingredients and equipment, and placing orders to replenish stock

Enforcing safety and sanitation standards in the kitchen

Creating new recipes to keep the menu fresh

Keeping up to date with industry trends

Receiving feedback and making improvements where necessary

Job Description:

• Manages the flow of service to ensure maximum Safety, Cleanliness, Quality, and Speed, while simultaneously upholding brand standards of Hospitality in all interactions.Safety: Conducts food safety checks with integrity, enforces proper food safety procedures, and ensures that the facility and equipment are maintained well and secured to ensure the safety of employees and guests.
  Cleanliness: Maintains all areas of the restaurant to the highest level of cleanliness while on pre-shift, during shift and post-shift.
  Quality: Enforces brand standards for all prepped and finished items, including all cooking procedures.
  Speed: Leads the team and adapt to different situations swiftly to ensure optimal customer service experience.
  Hospitality: Interacts with customers frequently and graciously, and is responsible for providing the team with empathy and support.
• Manages team’s each and every individuals’ shortcomings/weak points through training; planning of development and growth, and discipline for better progression when appropriate.
• Ensure training programs are thoughtfully scheduled and completed according to plan by using one-to-one coaching and training.
• Conducting of interviews, evaluating talent and recruiting resources appropriately.
• Guiding employees through the training manual – from orientation to certifications.
• Manages all support functions (i.e. Marketing, Purchasing, Inventory, HR, Payroll, P&L Analysis etc.) at the store to ensure smooth operations and financial health of the business.
• Stock-count regularly and placing vendor orders to ensure sufficient stocks in store.
• Schedules and deploy employees accordingly to business and manpower needs.

Requirements:

• Relevant experience in F&B or qualification in F&B, Retail, Hospitality or Culinary
• Passion for the F&B and service industry
• Positive attitude and a team player

JK Tan (R1875280)
Job Expert Pte Ltd (Co Reg: 202007543Z; EA License 21C0766)

By submitting your personal data and/or resume, you are giving consent to collect, use and disclosure of your personal data and/ or resume by the company (or its appointed EA ) for the purpose of the processing and administration relating to this job application.

Only shortlisted candidates will be notified.

Manage Service Staff and Partners On-Site

• Supervise service staff responsible for shelving, shelf-reading, handling customer queries, and backroom operations.
• Ensure service staff are updated on work processes, policies, guidelines, and SOPs.
• Monitor performance, provide feedback, and highlight issues or commendations to the Team Leader and Library Manager, including patron complaints and compliments.
• Consolidate and submit monthly feedback on vendor performance to the Manager.
• Act as the primary liaison for volunteers at the branch.

Oversee On-Site Systems and Building Maintenance

• Report system access issues and required maintenance.
• Ensure daily checks of system functionality by service staff and report faults as needed.
• Troubleshoot system-related issues.
• Manage IT equipment and system asset housekeeping.
• Report, track, and follow up on building/site faults and maintenance issues.
• Ensure library facilities are clean, well-maintained, and safe for use.

Collection Promotion and Maintenance

• Collaborate with the Branch Manager on collection promotion and upkeep.
• Monitor and analyze collection performance.
• Ensure items are shelved within the stipulated timeline.
• Follow up on damaged, incomplete, or mismatched collection items.
• Process and remove decommissioned books from the library collection.

Handle Customer Queries

• Support the Library Manager in addressing customer feedback.
• Communicate feedback and required actions to staff/service staff for follow-up.
• Collate and report monthly compliments, complaints, and feedback.
• Manage lost and found items within the library.

Crisis Management

• Maintain and oversee PPE items and the First Aid kit.
• Handle crisis situations and escalate communication according to SOPs.

Other Operational Responsibilities

• Assist the Library Manager in preparing the annual library report.
• Oversee the inventory of library supplies, including stationery and pantry items.

Requirements:

• 5 days work week (across Monday - Sunday)
• 1 year contract
• Location: Chinatown
• Salary $4,600

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PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg No: R1982883 (Koh Wei Ling, Gao Weiling)

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