Join Our Team as an Assistant Sales Manager!

Are you a dynamic individual with a passion for sales and leadership? We are looking for an Assistant Sales Manager to join our growing team! In this role, you will support our sales team in driving revenue growth, developing customer relationships, and implementing effective sales strategies. If you have a proven track record in sales, strong communication skills, and the ability to motivate others, we want to hear from you!

Key Responsibilities:

• Assist the Sales Manager in developing and executing sales plans.
• Analyze sales data to identify trends and opportunities for growth.
• Build and maintain strong customer relationships.

Qualifications:

• Previous experience in sales or a related field.
• Excellent leadership and interpersonal skills.
• Strong analytical and problem-solving abilities.
• Ability to work in a fast-paced environment.

What We Offer:

• Attractive Salary
• Opportunities for professional growth and development.
• A supportive and collaborative team environment.

If you're ready to take your career to the next level, apply today!

WhatsApp 82255122 if interested

*No Quota Already

JOB OVERVIEW

The Sales Account Manager will focus on driving business growth by prospecting new customers, managing and nurturing relationships with existing clients, and closing deals to meet and exceed sales targets. This role is pivotal in expanding the customer base and ensuring customer satisfaction, while effectively collaborating with cross-functional teams to deliver seamless service and support. The Sales Account Manager will be responsible for the full sales cycle, from lead generation to final sales, ensuring all customer needs are met with urgency and accuracy.

JOB ROLES & RESPONSIBILITIES

1) Account Development and Sales Expansion

• Develop new accounts and expand customers base across the APAC region.
• Manage and cultivate strong relationships with existing clients to maximize sales opportunities.

2) Sales Strategy and Execution

• Proactively call assigned accounts to solicit new business.
• Implement sales strategies to achieve and exceed sales targets.

3) Sales Process Management

• Ensure the entire sales process is executed with urgency and accuracy: RFQ, quote, order processing, and fulfillment.

4) CRM and Documentation

• Accurately document and update prospecting activity and new sales opportunities in our proprietary CRM.

5) Collaboration and Coordination

• Collaborate with cross-functional teams to ensure seamless delivery of products and services.

6) Industry Awareness and Opportunity Identification

• Stay abreast of industry trends and market developments to identify growth opportunities.

7) Performance Tracking and Reporting

• Drive and track weekly, monthly, and quarterly performance and sales metrics.

JOB REQUIREMENT(S)

• Minimum Diploma in Business, Marketing, Supply Chain, or a related field.
• Proven track record of success in B2B sales in a similar role is preferred, but not mandatory.
• Energetic, strong communication, negotiation, and interpersonal skills.
• Ability to work independently and as part of a team in a fast-paced environment.
• Strong analytical and problem-solving skills.
• Willingness to travel as needed to meet business objectives (10%).

WHY JOIN US

• Fast-Growing Industry Leader: Be part of the fastest-growing global distributor in the electronics components industry.
• Career Advancement Opportunities: Gain invaluable experience and grow within a dynamic organization.
• Collaborative Environment: Work alongside a supportive team committed to excellence and innovation.
• Employee-Focused Culture: Join a workplace that values your contributions and supports your development.

At Shangri-La Singapore we are a heart-warming family. We share something powerful – our genuine care and respect for others. Our strength lies beyond our harmonious surroundings and hideaway locations. It lies in our core values that guide us to treat each and every one with honour, as kin, as family. We strive to be the preferred employer by providing great benefits, tranquil and sincere working environment, work-life balance and effort recognitions.

Set in 15 acres of lush greenery just minutes from the vibrant Orchard Road shopping belt, the Shangri-La Hotel, Singapore is a tranquil, sophisticated urban retreat whether travelling for business or leisure. It features 792 luxurious guestrooms and suites across three distinct wings, which include unique family-themed rooms, supported by a host of dedicated family-focused amenities.

We are looking for a Manager, Sales - Group (Singapore) to join our team!

As a Manager, Sales - Group (Singapore), we rely on you to:

• Implement all sales activities to maximize business opportunities and revenues in their specific area of responsibility, to achieve and to exceed the segment goals for the Singapore hotels.
• Drives group lead conversion to achieve the set segment sales goals and targets for the Singapore hotels.
• Qualifies prospective clients considering the goals set forth in the sales strategy, negotiating optimum rate for the benefit of the business.
• Sells all facets of hotels in Singapore. In assigned territory, responsible for rooms, catering, food & beverage and other revenues as set out in the hotels’ budgets.
• Implements all sales action plans related to respective market(s) and account portfolio.
• Proactively partners with Business Development team colleagues to source new business from within each assigned market and market segment, generating viable enquiries and converting business always with a view to maximize revenue for the hotels.
• Works closely with the Business Development team in increasing share from existing accounts.
• Actively supports and executes group wide sales initiatives, eg. Special promotions, Sales Missions, Business Development Weeks, Business Closing Week, etc.
• Maintains close liaison with GSOs and STB representatives in assigned territory to solicit new accounts, action inquiries and convert business.

Job Description & Requirements

Here at DASH, we aspire to become the top sales & marketing firm. We represent leading companies, offering their products & services with pride & conviction. As we plan to expand globally, we are on the lookout for driven individuals like you to join us on this journey of becoming industry leaders.

Job Scope:

Product Marketing

Upholding various roles and responsibilities in the industry

Representing clients for roadshows or events

Building a team to achieve sales consistency

Benefits:

Transparent career progression

Incentive driven opportunities

Vibrant and collaborative environment

Learning to build and improve networking

Requirements:

A team player with high level of dedication

Candidates with positive learning attitude

Posseses good communication skills and willingness to learn

If you believe this is you, apply now!

Shortlisted candidates will be notified.

Responsibilities

• Proactively engage with existing customers to drive renewals and upsells, ensuring satisfaction, retention, and exceeding company sales objectives.
• Drive business development efforts to identify and explore opportunities in new and existing markets.
• Respond promptly to customer inquiries and concerns, which may involve:

1. Preparing and providing new or revised quotes.
2. Referring customers to relevant internal resources.
3. Support on existing subscriptions or trial services.

• Maintain accurate and up-to-date records of customer data, interactions, and opportunities in the systems.
• Identify and report data discrepancies, ensuring corrections are promptly updated to maintain data accuracy.
• Build and maintain strong, collaborative relationships with internal partners and stakeholders.
• Share timely and comprehensive information with stakeholders to support effective decision-making in sales negotiations.
• Prepare regular sales performance reports, forecasts, and actionable insights for the assigned territory.

Requirements:

• Understanding of journals sales and subscription business.
• High degree of attention to detail.
• Ability to work independently and manage multiple priorities effectively.
• Excellent communication and interpersonal skills to foster trust and credibility with customers and internal teams.

*Responsibilities:*

- Identifying Potential Customers: Reach out to potential clients and qualify leads.

- Presenting Products or Services: Learn and demonstrate products and services effectively.

- Negotiating: Engage in negotiations with customers.

- Providing After-Sales Support: Offer support to customers post-sale.

- Meeting Sales Targets: Strive to achieve sales goals.

- Communicating Professionally: Communicate effectively, both verbally and in writing.

*Requirements:*

- Possessing Successful Sales Experience: Have prior experience in sales or marketing.

- Demonstrating Commitment to Quality: Exhibit attention to detail, accuracy, and dedication to quality.

- Working Independently: Work autonomously and manage leads efficiently.

- Able to communicate in Chinese is a must

What you get to do in this role:

• Build a team of direct Sales Executives to drive rapid new business sales growth in the Emerging Market territory (MY, HK, PH, ID)
• Build and drive sales strategy for the region in conjunction with Sales Operations to effectively Go-To-Market including understanding the competitive landscape, presence and strength within the region
• Actively engage in territory planning, relationship development and opportunity development and driving revenue by supporting and assisting Field Sales Teams in closing opportunities
• Recruit, coach and mentor team members to drive excellence
• Development of territories and quota for the sales team and effectively communicate to set performance expectations within the team
• Manage and report accurate forecast and pipeline to the business
• Achievement of annual sales goals on a quarterly and annual basis is required
• Engage and align effectively in C-level meetings in order to properly understand customer business requirements
• Build effective working relationships with Solution Consulting, Business Units, Professional Services, Marketing, our Partner community and the ServiceNow executive team
• Retain and grow existing customer base with regular non-sales customer engagement activities to deliver an excellent customer experience

Our dynamic & progressive newly set up SME is eagerly seeking for an individual who has the ability, and confidence to adapt & excel with the GPs and the medical specialists in the private sector.

The potential candidate must possess the quality to promote convincingly & sell the company range of products.

Preferably you should already have the strong business contact with the GPs & the medical specialists.

You must have a sales result orientated mind set, determined & passionate to pursuit to obtain the company sales goal & objective.

Bio-medical science graduate or a registered pharmacist will be given an advantage.

The successful candidate will surely be well remunerated.

Please email to [email protected] together with a recent photo if you wish to be considered ASAP.

General Administration

• Provide support for all answering of calls
• Update pest control services report (weekly) and mosquito breeding report (monthly)
• Order stationeries and pantry supplies and gifts (for occasions)
• In charge of the maintenance of the copier machines and order toners when required
• Maintain record of Company Vehicles and apply Shell card for new vehicles, vehicles auditing
• Apply for PUB for water and electricity supply for office, town council and public toilets and accommodation of foreign workers and season parking for lorries
• Any adhoc duties as assigned

Recruitment

• Support recruitments for Operations teams with recruitment. administrative, organizational and logistical tasks.
• Serving as the logistical point of contact for both internal and external candidates at the written offer stage, including interacting directly with the candidates and ensuring signed paperwork is received in a timely manner.
• Managing various aspects of the candidate experience post offer acceptance, including ensuring accurate start dates and compliance of onboarding paperwork.
• Maintain accurate record keeping and consistent storage of new hire candidate records.
• Completing daily, weekly, monthly and quarterly reports as required.
• Conduct new employees’ orientation, exit interviews, referral programs.
• Updating of handbooks, orientations programs and documents templates when required.
• Any other ad-hoc tasks that are assigned.

Job Title: Catering Sales Coordinator (ID7157)
Location: Clementi
Working Hours: Mon to Fri 9am-6.30pm
Salary: $2500-$3500
*Benefits: AL 12days, Performance Bonus

Job Description:
You will play a key role in coordinating sales activities and delivering exceptional customer service.

Responsibilities:
• Manage inquiries, process orders, and prepare quotations, proposals, and contracts.
• Maintain accurate sales records and respond promptly to customer inquiries via phone, email, or in person.
• Recommend tailored solutions to meet catering needs, ensuring customer satisfaction and addressing feedback professionally.
• Coordinate with internal teams to oversee event execution, logistics, delivery schedules, and special requirements.
• Monitor event timelines to ensure timely delivery and seamless service.
• Handle schedules and incoming calls for the sales team and prepare monthly sales reports for management.

Requirements:
• Singaporean or PR only.
• Diploma in Business Administration, Hospitality Management, or related fields.
• Bilingual in both Mandarin and English to manage Mandarin Speaking clients
Proficient in Microsoft Office (Word, Excel).
• Minimum 1 year of experience in sales support or customer service (catering/F&B experience is a plus).

Job Title: Catering Sales Manager (ID7059)
Location: Clementi
Working Hour: Mon to Fri, 9am-6.30pm
Basic Salary: $5000-$6000 (not including comm)
*Benefits: AL 12days, Performance Bonus (Jan and July)

Job Description
• Respond to telephone/online catering sales enquiries.
• Build and maintain good client relationship and rapport.
• Solicit new corporate clients through cold calling and sales visit.
• Assist clients in professional event planning, packaging, and menu selection.
• Keep abreast of trends and developments in catering industry.
• Actively brainstorming of creative ideas in improving catering services to clients
• Account for sales and profitability of event orders and ensure smooth operations of catering functions.

Requirement:
• Possess O Level / Diploma / Degree in Business, Marketing
• Min 5 years of relevant experience in F & B industry.
• Able to converse effectively in English and Mandarin to manage Mandarin speaking clients.
• Self-discipline, proactive and have strong sense of urgency.
• Must be self-driven, dynamic, meticulous, creative and sales oriented.
• Outgoing personality, highly motivated, independent individual and yet an inclusive team player

Job Title: Assistant Sales Manager (Catering) (ID7058)
Location: Clementi
Working Hour: Mon to Fri, 9am-6.30pm
Basic Salary: $3500-$4500
*Benefits: AL 12days, Performance Bonus (Jan and July)

Job Description
• Respond to telephone/online catering sales enquiries.
• Build and maintain good client relationship and rapport.
• Solicit new corporate clients through cold calling and sales visit.
• Assist clients in professional event planning, packaging, and menu selection.
• Keep abreast of trends and developments in catering industry.
• Actively brainstorming of creative ideas in improving catering services to clients
• Account for sales and profitability of event orders and ensure smooth operations of catering functions.

Requirement:
• Possess O Level / Diploma / Degree in Business, Marketing
• Min 5 years of relevant experience in Hotel or Catering industry.
• Able to converse effectively in English and Mandarin to manage Mandarin speaking clients.
• Self-discipline, proactive and have strong sense of urgency.
• Must be self-driven, dynamic, meticulous, creative and sales oriented.
• Outgoing personality, highly motivated, independent individual and yet an inclusive team player

We are seeking a highly skilled and motivated Finance Executive to join our dynamic finance team in our Singapore office.

Job Description:

1.⁠ ⁠Accounts Receivables

• Oversee and manage the accounts receivables process to ensure timely and accurate collection of outstanding invoice
• Downloading of sales transactions from various online sales platforms and allocating revenue based on product.
• Maintain thorough records of transactions to support accurate financial reporting and forecasting.

2. Accounts Payables

• Perform invoice verification with internal stakeholders to verify accuracy of invoice
• Processing the AP invoice in accounting software
• Generate weekly payment list for payment processing

3.⁠ ⁠⁠Weekly Sales Report / Monthly Sales Report

• Compile and analyze sales data on a weekly and monthly basis to generate detailed sales reports.
• Updating of sales figures in accordance to sale channels and products
• Ensure timely distribution of reports to relevant stakeholders.

4.⁠ Inventory Management Support:

• Assist in conducting comprehensive stock takes at various retail locations and warehouses
• Ensure accurate inventory counts, reconcile discrepancies, and provide detailed reports on stock levels.

Requirements

• Diploma or Certificate in Finance, Accounting, or a related field.
• Minimum 1-2 years of experience in finance or Accounting.
• Strong analytical and problem-solving skills.
• Proficiency in Microsoft Excel
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Strong organizational skills and attention to detail.

We are looking for an experienced Business Development Executive (Solutions) with a solid grasp of Microsoft’s productivity, security, and compliance solutions. The ideal candidate should be adept at building relationships, identifying client needs, and promoting solutions centred on Microsoft 365, Intune, and Microsoft’s security offerings. This role combines both strategic business development and solution-driven consultation, requiring expertise to connect business objectives with technology solutions to drive client success.

Note: Multiple vacancy available including Senior Business Development Manager

Dare to Dream | Go the Extra Mile | Passionate | Hungry | Accountability

• Lead the sales process: Engage with prospects and clients, assess their needs, and recommend tailored Microsoft solutions for productivity, security, and compliance.
• Solution design: Leverage Microsoft 365, Intune, Purview, Sentinel, and Azure knowledge to outline high-level solutions aligned with client goals.
• Build trust with clients: Act as a strategic advisor, explaining cybersecurity essentials and advising on solutions to enhance security postures.
• Pre-sales support: Conduct solution demonstrations, assist with technical queries, and provide input on architectural designs to meet client needs.
• Relationship management: Establish and maintain strong client relationships, ensuring satisfaction and identifying opportunities for business growth.
• Collaborative delivery: Work closely with internal teams to ensure smooth execution and client satisfaction, driving continuous enablement and learning.
• Stay informed: Keep up with industry trends to ensure our solutions meet the latest standards and client expectations.

Qualifications

• Demonstrated experience in selling Microsoft solutions for productivity, security, and compliance, including Microsoft 365, Intune, and Purview.
• Strong understanding of cybersecurity and the ability to convey technical solutions in business terms.
• Experience with Azure or other public cloud platforms, particularly in a sales or business development capacity.
• Proficiency in high-level solution design to meet varied customer needs.
• Strong communication and presentation skills to effectively engage and build trust with diverse clients.
• Solid business acumen, with the ability to engage senior stakeholders.

Mandatory Certification

• Microsoft 365 Certified: Fundamentals.

Good to Have Certifications

• Certified Information Systems Security Professional (CISSP).
• Microsoft Certified: Security, Compliance, and Identity Fundamentals.
• Microsoft Certified: Azure Fundamentals.

• Competitive salary package with performance incentives.
• Career development within a leading technology-focused company.
• Supportive, dynamic work environment with access to the latest technology.

The Role

The Human Resources Executive is a generalist role with full HR spectrum, less payroll. Assist and support the HR Manager to ensure efficient HR operations; implement HR programs and initiatives.

Responsibilities

• Manage end-to-end recruitment functions for global hirings, including freelancers and interns.
• Plan, develop, implement, and administer learning & development program.
• Maintain employee’s’ records in Info-Tech HRMS.
• Handle all MOM work pass related matters.
• Onboarding and Offboarding.
• Any other ad-hoc duties as and when required.

Requirements

• Diploma or equivalent with at least 4 years of HR related experience.
• Good knowledge of Employment Act and prevailing HR practices.
• Effective verbal and written communication skills in both English and Chinese (to liaise with colleagues in China).
• Good interpersonal skills and works well in a team.
• Ability to work independently with minimal supervision.
• Resourceful, self-driven, and high degree of professional integrity.
• Eye for detail.
• Knowledge of Info-Tech HRMS is a big plus.
• Proficiency in Microsoft Office.
• Able to start work immediately or within short notice will be an advantage.

The Digital Marketing Manager for the cleaning industry is responsible for developing and executing digital marketing strategies to enhance the company’s online presence, generate leads for cleaning services or products, and attract top talent. This role involves managing digital campaigns, optimizing online content, and leveraging recruitment-focused marketing to build a strong employer brand and attract qualified candidates.

Job Scopes

1. Develop and execute digital marketing campaigns across multiple platforms to drive brand awareness and customer engagement.
2. Create engaging and relevant content for social media, websites, and other digital platforms.
3. Manage the company's social media channels to build a strong online presence and foster customer relationships.
4. Monitor and analyse websites traffic and campaign performance using analytics tools to improve effectiveness.
5. Prepare performance reports with actionable insights for continuous optimization of marketing strategies.
6. Ensure all marketing materials and activities comply with advertising standards and MOM regulations.
7. Collaborate with internal teams to align marketing initiatives with company goals and objectives.

Requirements

1. Diploma or degree in Marketing, or a related field.
2. At least 2 years of experience in digital marketing, preferably in the service or cleaning industry.
3. Strong analytical and problem-solving skills with experience in tools like Microsoft Suites.
4. Excellent communication skills and the ability to work in a dynamic environment.
5. Familiarity with market trends and MOM regulations, ensuring compliance with labor laws and fair hiring practices.

Position Overview:

The Procurement Executive will play a key role in sourcing, negotiating, and procuring food and beverage products, ingredients, packaging materials, and other essentials for the company. The ideal candidate will ensure timely supply of high-quality products while optimizing cost and maintaining strong supplier relationships. This role is critical in supporting business operations, maintaining inventory levels, and ensuring compliance with food safety and quality standards.

Responsibilities:

1. Sourcing & Vendor Management:

• Identify and source food and beverage products, ingredients, packaging materials, and other goods required for the company’s operations.
• Develop and maintain relationships with local and international suppliers.
• Evaluate supplier performance based on quality, delivery, pricing, and service.
• Negotiate pricing, terms, and contracts with suppliers to ensure cost-effectiveness and favorable terms.

2. Inventory Management:

• Monitor stock levels and manage inventory to avoid shortages or overstock situations.
• Coordinate with the operations team to forecast demand and plan procurement activities accordingly.
• Maintain accurate records of procurement, inventory, and supplier agreements.

3. Quality Assurance & Compliance:

• Ensure all procured goods meet the company’s quality standards and are compliant with food safety regulations (such as HACCP, ISO standards, etc.).
• Collaborate with the quality assurance team to conduct regular supplier audits and ensure adherence to product specifications.

4. Cost Optimization:

• Implement strategies to minimize procurement costs without compromising on quality.
• Continuously review market trends and fluctuations in raw material prices to make informed purchasing decisions.
• Identify opportunities for cost reduction and process improvements in the procurement function.

5. Cross-functional Collaboration:

• Work closely with the production, operations, and finance teams to align procurement strategies with business needs.
• Coordinate with the logistics team to ensure timely delivery of goods.
• Liaise with marketing and R&D teams to source new ingredients and packaging for new product development.

6. Documentation & Reporting:

• Prepare and maintain procurement reports, purchase orders, contracts, and invoices.
• Track and report on key performance indicators (KPIs) related to procurement, such as cost savings, supplier performance, and order accuracy.
• Ensure compliance with the company’s procurement policies and procedures.

7. Risk Management:

• Identify and mitigate risks related to supply chain disruptions, such as vendor shortages or regulatory changes.
• Develop contingency plans to ensure continuous supply of essential products in case of emergencies or unforeseen circumstances.

8. Sustainability Initiatives:

• Support the company’s sustainability goals by sourcing eco-friendly and sustainable materials.
• Collaborate with suppliers to reduce environmental impact in the supply chain.

Requirements:

• ** Applicable to Singaporeans only due to quota limitations
• Diploma or Degree in Supply Chain Management, Procurement, Business Administration, or a related field.
• For Procurement Executive: 2-3 years of experience in procurement or a related role.
• For Procurement Assistant: 1-2 years of relevant experience or entry-level candidates with a strong interest in procurement.
• Familiarity with procurement systems (SAP, Oracle, or other procurement software).
• Strong analytical, negotiation, and communication skills.
• Attention to detail and ability to manage multiple tasks simultaneously.
• Proficiency in Microsoft Office (Excel, Word, PowerPoint).
• Knowledge of local and international procurement regulations is a plus.
• Bilingual in English and Mandarin (preferred) for liaising with suppliers.

Ensure safe food quality, restaurant cleanliness and sanitation, in stock product availability

Ensure day-to-day compliance to operational standards

Inventory control, labor cost, and budget management

Develops and implements local promotional programs

Supervise assigned personnel

Reports to General Manager

Job Description

• Industry/ Organization Type: Private Education
• Working Location: Redhill (Near MRT station)
• Working Hours: 5 days (Monday to Friday, 9.00 AM – 6.00PM)
• Salary Package: Basic Salary up to $3,700
• Duration: Contract (6 months) - cover staff on maternity leave

Accounting and Financial Management

• Maintain the full set of accounts, ensuring accuracy and compliance with accounting standards.
• Oversee daily accounting operations, including bookkeeping activities for sales, purchases, receivables, and payables.
• Prepare and submit quarterly GST filings, CPF submissions, and other tax compliances.
• Manage month-end and year-end closings, including the preparation of financial statements, balance sheets, profit and loss accounts, bank reconciliations, and audit schedules.
• Update cash flow reports and prepare journal entries for month-end closings.
• Reconcile balance sheet accounts and manage fixed asset records.
• Coordinate with external auditors, tax agents, and other stakeholders to ensure statutory compliance.

Fee Protection Scheme and Compliance

• Manage the implementation and monitoring of the Fee Protection Scheme in line with regulatory requirements.
• Liaise with the corporate secretary on statutory submissions, including resolution preparation, ACRA filings, and maintenance of corporate registers.
• Ensure proper accounting records are maintained and that financial policies and procedures are adhered to.

Budgeting and Forecasting

• Assist in quarterly budgeting and forecasting exercises.
• Prepare and review financial reports to support informed decision-making.

Administrative and Operational Support

• Administer payroll processing, CPF submissions, and staff benefits.
• Process invoices for payment and refunds to customers, ensuring timely and accurate execution.
• Support operational administrative tasks such as providing bank statements and processing financial documents.
• Assist in purchasing, report typing, invoicing, and other admin-related activities.
• Register trainees in the TPGateway system.

Ad-Hoc Duties and Collaboration

• Support and collaborate with relevant stakeholders to maintain compliance with financial policies and procedures.
• Perform other ad hoc duties as assigned by the Head of Department.

Job Requirements

• Diploma in Accountancy or any relevant qualification.
• Minimum of 3 years of relevant working experience in accounting or finance.
• Proficiency in MYOB, ABSS, or similar accounting software.
• Strong analytical skills, attention to detail, and the ability to work independently.
• Effective communication and collaboration skills.
• Prior experience with EduTrust Private Education Institutions (PEIs) or SSG Registered Training Providers is an advantage.

As a Sports & Recreation Executive in MOE Sports and Recreation Club (MESRC), you will play a pivotal role to promote and organize sports and recreational activities among MOE personnel in schools and HQ.

Your key responsibilities include:

1. Planning and Organizing Events

• Develop and manage the annual MOE Healthy Lifestyle Incentive Award Scheme, ensuring accurate submission of Sports for Life Fitness Assessment results.

• Plan and oversee the Centralised and School-based Sports for Life Fitness Assessments (e.g., Walk or Run Tests).

• Coordinate with Civil Service Club for MOE’s participation in Public Service STAR Games, collaborating with MESRC Games Convenors and Team Managers.

• Work with the Planning Division to organize MOE Bilateral Games.

• Plan venues and logistics for events such as Dinner & Dance and Appreciation Dinners.

2. Stakeholder Coordination

• Liaise with internal and external stakeholders to support MESRC’s programs, events, and activities.

• Maintain effective communication by responding to email and phone inquiries.

• Coordinate promotions and offers with external organizations for the benefit of MOE staff.

3. Publicity and Engagement

• Maintain the MESRC website and develop publicity materials, such as emails and infographics, to encourage participation.

• Provide relevant data and trends to support the review and improvement of MESRC programs.

4. Financial and Procurement Support

• Assist in procurement-related tasks, including:

o Sourcing and evaluating quotations.

o Preparing approvals and supporting documentation for payment processing.

________________________________________

Requirements

• Dynamic and Proactive: Able to work independently with initiative and resourcefulness.

• Collaborative: Strong team player with excellent interpersonal skills.

• Effective Communicator: Strong written and verbal communication skills.

• Data and Analytical Skills: Proficiency in data management and MS Excel.

• Relevant Experience: At least three years of working experience, preferably in sports and recreational activities.

JOB SUMMARY:

· Assist in fulfilling the vision, mission and core values of the hospital.

· Support strategy to deliver and ensure best care and best experience across all patient touchpoints.

· Reporting to the Lead, Patient Experience.

RESPONSIBILITIES:

• Help drive a culture of service quality across hierarchy and service lines, through continual measurement and analyses, learning and improvement, innovation and recognition.
• Initiate and execute ideas to uplift experiences through partnering stakeholders.
• Manage feedback by working with both internal and external stakeholders, on both clinical and non-clinical matters in a timely manner.
• Assist and support volunteer engagement.
• Support efforts to raise awareness of service quality and any training engagements.
• Manage database, analyse and prepare reports in a timely manner.
• Perform any other duties as assigned.

JOB REQUIREMENTS:

• Tertiary qualification preferably in Communications, Quality Management, Hospitality or equivalent.
• Preferably with a minimum of 4 to 6 years of relevant experience in service and stakeholder management.
• Passionate about delivering and ensuring excellent experience for stakeholders in a healthcare environment.
• Excellent communication (written & verbal) and presentation skills, preferably bi- or multilingual.
• A team player with strong interpersonal and project management skills.
• Resourceful, adaptable, analytical, organised with attention to detail.
• Proactive and able to multi-task in a fast-paced environment.

JOB SUMMARY:

• Assist in fulfilling the vision, mission and core values of the hospital.
• Enlarge volunteer base, upskill volunteers and help ensure volunteer satisfaction.
• Develop volunteer engagement and recognition platforms.
• Reporting to the Lead, Patient Experience.

RESPONSIBILITIES:

• Support strategy to deliver best care and best experience across all patient touchpoints.
• Optimise resources including right-siting and curating programmes to deliver and ensure excellent patient experience.
• Manage the recruitment and retention of volunteers through collaborations and leveraging volunteers’ interests and capabilities.
• Ensure onboarding and training are planned, implemented and updated with developments.
• Engage, mentor, guide and support volunteers.
• Establish a rewards and recognition system to appreciate volunteers.
• Maintain the volunteer database.
• Support the timely preparation and analysis of reports.
• Assist and support the promotion and delivery of service excellence initiatives in the hospital.
• Perform any other duties as assigned.

JOB REQUIREMENTS:

• Tertiary qualification preferably in Community Engagement, Events Management, Hospitality or equivalent.
• Preferably with volunteer management experience in a Non-Profit Organisation.
• Passionate about delivering and ensuring excellent stakeholder experience in a healthcare environment.
• Strong communication (written & verbal) and presentation skills.
• A team player with strong interpersonal skills.
• Resourceful, adaptable, analytical, organised with attention to detail.
• Proactive and able to multi-task in a fast-paced environment.

Role Purpose

The Community Engagement Senior Executive will play a pivotal role in building and nurturing partnerships to support caregivers’ and seniors’ needs. This position focuses on fostering collaborations with stakeholders across the aged care and social service sectors, enhancing caregiver support programs, and driving impactful community initiatives.

Key Responsibilities

1. Partnership Development

• Managing a small team to identify, engage, and sustain partnerships with sector stakeholders, including healthcare institutions, community organizations, corporates, and government agencies.
• Collaborate with partners to co-develop programs, services, and initiatives tailored to the needs of caregivers and seniors.
• Develop partnership agreements and monitor partnership performance to ensure alignment with organizational goals.

2. Caregiver Support Program Initiatives

• Lead or support the design, execution, and evaluation of programs that address the practical, emotional, and informational needs of caregivers.
• Work closely with caregivers and sector partners to gather feedback and identify gaps in support services.

3. Community Outreach and Engagement

• Organize outreach events, workshops, and forums to raise awareness of caregiver support resources and CWA’s role in the caregiving ecosystem.
• Develop communication materials, including brochures, newsletters, and online content, to engage stakeholders effectively.

4. Research and Advocacy

• Stay informed about trends, policies, and innovations in aged care and caregiving.
• Contribute to research projects and position papers advocating for improved caregiver support and services.

5. Stakeholder Relationship Management

• Act as the primary liaison between CWA and its partners, ensuring strong, productive relationships.
• Represent CWA at external meetings, networking sessions, and sectoral forums.

Requirements

Education and Experience

• Bachelor’s degree in business, social work, healthcare management, public relations, or a related field.
• 3+ years of experience in community engagement, partnerships, or program management within the social service, healthcare, or nonprofit sectors.

Skills and Competencies

• Strong interpersonal and relationship-building skills with diverse stakeholders.
• Excellent project management skills, with an ability to manage multiple priorities.
• Proficiency in written and oral communication, including presentation skills.
• Ability to work collaboratively in a cross-functional team environment.
• Knowledge of aged care, caregiving challenges, and community engagement strategies.

The Digital Marketing Manager for the cleaning industry is responsible for developing and executing digital marketing strategies to enhance the company's online presence, generate leads for cleaning services or products, and attract top talent. This role involves managing digital campaigns, optimizing online content, and leveraging recruitment-focused marketing to build a strong employer brand and attract qualified candidates.

Job Scopes

• Develop and execute digital marketing campaigns across multiple platforms to drive brand awareness and customer engagement.
• Create engaging and relevant content for social media, websites, and other digital platforms.
• Manage the company's social media channels to build a strong online presence and foster customer relationships.
• Monitor and analyse websites traffic and campaign performance using analytics tools to improve effectiveness.
• Prepare performance reports with actionable insights for continuous optimization of marketing strategies.
• Ensure all marketing materials and activities comply with advertising standards and MOM regulations.
• Collaborate with internal teams to align marketing initiatives with company goals and objectives.

Requirements

• Diploma or degree in Marketing, or a related field.
• At least 2 years of experience in digital marketing, preferably in the service or cleaning industry.
• Strong analytical and problem-solving skills with experience in tools like Microsoft Suites.
• Excellent communication skills and the ability to work in a dynamic environment.
• Familiarity with market trends and MOM regulations, ensuring compliance with labor laws and fair hiring practices.

Pay Band: 4 / Grade H
Location: Napier Road, Singapore

Department : Exams Customer Services

Contract Type: Indefinite Local Contract

Role Purpose:

To provide excellent Customer Service to all customers interested in all of the British Council’s activities (including English teaching, Examinations, Education UK, Library and cultural operations) in order to meet and exceed customers’ expectations and enable the British Council to meet its corporate objectives.

Main accountabilities but not limited to the following:

Enquiry Handling

• Answer first level enquiries received in person, by mail, email, telephone, or social media on relevant aspects of the UK and the British Council’s activities in a friendly and professional manner, invoking the principles of TIE in line with Customer Service standards.
• Build rapport with the prospect in order to find out the objectives, needs and requirements of the customer, and take their interest forward.
• Able to give accurate information on all services offered by the British Council, and to give customers the correct brochures, application and registration forms.
• Support test takers who want to register online at our premises.
• All feedback and customer comments are passed on to the Assistant Manager - Customer Service within one working day and recorded in writing.
• To communicate with internal and external personnel in a professional and enthusiastic manner.

Registration

• Register Exams candidates in a professional and friendly manner, while adhering to the procedures in place.
• Cross-sell relevant British Council services and products where appropriate.
• Understand customer needs and turning enquiries into sales.
• Work extra hours during registration period, if required

Standard For Collection And Handling Of Income

• Handles payment received from examination registrations.
• Responsible for generating and issuing payment links to customers for any required fees or charges.
• Ensures the payment link is accurate and provided to the customer promptly via the appropriate communication channel.
• Verifies payment completion before proceeding with the requested service or action.

Accurate Databases / Records, and Projects

• All databases and records, and information files are kept up to date in line with requirements outlined by AM – Customer Service.
• Make sure that information brochures/ leaflets are always replenished and are available.
• Responsible for updating relevant knowledge files and databases /web/ design posters in line with requirements outlined by AM-CS.
• Specific projects and responsibilities given to each member of staff are carried out in line with expected objectives.
• As duty officer ensure that designated tasks for the relevant shifts are completed.

All above accountabilities, duties and responsibilities should comply with standards and guidelines incorporated in the Global Policy Framework (e.g., Code of Conduct, Global Policy Statements, Child Protection (CP), Equality, Diversity, and Inclusion (EDI), Information Knowledge Management (IKM), ICT standards (e.g., Acceptable Usage of IT standards).

Role specific knowledge and experience

Minimum/essential

• Selling skills (confident and effective in up-selling and cross-selling British Council products)
• Competent IT and numeracy skills
• Accuracy (very high level of accuracy is required for all tasks)
• Excellent customer care skills across multiple channels

Desirable

• Knowledge of CRM
• Complaints handling

Requirements

• Diploma/Degree in any discipline
• At least 2 years’ experience working in a customer service role, preferably in the service industry.
• Excellent written and oral communication skills in English. Having ability to communicate in Chinese language is an added value.
• The successful candidate will work a 5-day week between Monday-Saturday with a scheduled day off. Additional hours will occasionally need to be worked, particularly during peak examination periods.

Additional Information

Conditions of Employment: Local Direct Hire

• Applications are welcomed from candidates currently in the location with a natural right to work.
• Applications are also welcomed from candidates currently based in other British Council country offices. However, please note candidates must have a natural right to work in the country, on a permanent basis, as immigration clearance and/or on-going visa support is not provided by the British Council for this role. Relocation support is also not provided.