A Sales Supervisor plays a critical role in supporting the success of an organization. They are the leader in coordinating the day-to-day activities of the sales representatives and ensuring that they are meeting their goals. The sales supervisor must work closely with the store manager, general manager, and production manager to communicate changing customer needs. As a liaison between the organization and the customers, the production supervisor must anticipate changing customer needs and design products that meet such needs.

Sales Supervisor Job Responsibilities

• Supervise the activities of the sales team including marketing activities like product activations.
• Assist the line manager to recruit, training, enumerating, and retaining a competent sales team.
• Provide reports to top management like sales reports, lead generation reports, customer complaints reports, and new customers’ on-boarded reports.
• Prepare sales presentations and other sales tools.
• Assist the line managers to ensure adequate client communication, maintain contacts with clients and provide feedback.
• Initiate sales activities, strategies, and sales plans required to build brand visibility.
• Serve as a point of reference to employees in terms of showing great work ethic, habits, personal character, and professional character.
• Develop and maintain accurate records of prospects, leads, pricing, sales activities, and active clients.
• Controlling company marketing expenses to ensure the marketing expenditure is kept within budget.
• Attend trade shows and other marketing events and represent the organization.
• Evaluate the performance of the sales team and seek ways to improve the team’s performance.
• Identify the trends in the market, both current, and future that are likely to affect the performance of the organization.
• Ensure the items are displayed correctly in the malls, supermarkets, and other sales points.

Skills/Abilities/Knowledge

• Bachelor’s degree in a business-related course with emphasis on marketing.
• Proven work experience in marketing and achieving set targets.
• Excellent communication skills, both written and verbal communication.
• Ability to lead and motivate a sales team, and put in place measures to retain a great team.
• Excellent selling skills, ability to close deals, and deal with post-purchase anxiety.
• Excellent selling skills, people-oriented, and ability to motivate a team.
• Ability to identify potential areas of growth and identify new business partnership opportunities.
• Strong organization skills and multi-tasking skills.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Job Description

- Conceptualize, develop and design Sales and Marketing communications artwork and collaterals

- Materialize both still and motion artworks/marketing materials to support Sales and Marketing activities

- Plan design concepts by studying information provided by Sales and Marketing Manager

- Support sales team in sales reporting, troubleshooting and daily operations

- Assist to maintain media platforms (including website and social media) with accurate and updated graphic information

- Liaise and coordinate with external vendors for final output of all marketing collaterals

Job Requirements

· Must possess Diploma/Degree in relevant discipline

· Minimum experience of 2 years

· Proficient with InDesign, Adobe Photoshop, Illustrator and PremierPro

· Knowledge with Microsoft Office, Excel, Powerpoint

· IT savvy, independent, detail oriented with excellent graphic skills

· Good communicator, interpersonal and presentation skills

A Sales Supervisor plays a critical role in supporting the success of an organization. They are the leader in coordinating the day-to-day activities of the sales representatives and ensuring that they are meeting their goals. The sales supervisor must work closely with the store manager, general manager, and production manager to communicate changing customer needs. As a liaison between the organization and the customers, the production supervisor must anticipate changing customer needs and design products that meet such needs.

Sales Supervisor Job Responsibilities

• Supervise the activities of the sales team including marketing activities like product activations.
• Assist the line manager to recruit, training, enumerating, and retaining a competent sales team.
• Provide reports to top management like sales reports, lead generation reports, customer complaints reports, and new customers’ on-boarded reports.
• Prepare sales presentations and other sales tools.
• Assist the line managers to ensure adequate client communication, maintain contacts with clients and provide feedback.
• Initiate sales activities, strategies, and sales plans required to build brand visibility.
• Serve as a point of reference to employees in terms of showing great work ethic, habits, personal character, and professional character.
• Develop and maintain accurate records of prospects, leads, pricing, sales activities, and active clients.
• Controlling company marketing expenses to ensure the marketing expenditure is kept within budget.
• Attend trade shows and other marketing events and represent the organization.
• Evaluate the performance of the sales team and seek ways to improve the team’s performance.
• Identify the trends in the market, both current, and future that are likely to affect the performance of the organization.
• Ensure the items are displayed correctly in the malls, supermarkets, and other sales points.

Sales Supervisor Skills/Abilities/Knowledge

• Bachelor’s degree in a business-related course with emphasis on marketing.
• Proven work experience in marketing and achieving set targets.
• Excellent communication skills, both written and verbal communication.
• Ability to lead and motivate a sales team, and put in place measures to retain a great team.
• Excellent selling skills, ability to close deals, and deal with post-purchase anxiety.
• Excellent selling skills, people-oriented, and ability to motivate a team.
• Ability to identify potential areas of growth and identify new business partnership opportunities.
• Strong organization skills and multi-tasking skills.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Key Tasks

• Efficient and smooth handling of [import/export] shipments - preparation of HBL/HAWB, Mbl/MAWB draft, manifest, billing, input costs, track & trace events, and pre-alert to overseas stations.
• Timely preparation of all related shipping supporting documentations with accuracy and efficiency [import/export] such as: Invoices, Packing list, B/L, AWB, C/O, L/C and other relevant shipping documents
• Coordinating [import/export] shipment with local & oversea customers, shipping agent, sub-contractor, port agents and truckers for on all import and export related transportation arrangement matters.
• Monitor daily [import/export] shipment/delivery requirements
• Maintaining latest customer contact to ensure quality service provided to customer
• Adhering continuous improvement procedure through best practice to increase competency level of sea freight related process to achieve performance, quality, compliance and service level growth
• Handling local & oversea Customer Enquiries
• Closing of P/L Statements within deadline
• Responsible for warehouse releasing / receiving and labeling
• Adhere to in-house customers’ requirements
• Assure proper information flow with sales on changes and/or problems with external customers, with specific focus on ocean freight concerns
• Ensure prompt and accurate declaration / information to carrier or co-loader
• Any other ad-hoc additional functions mandated by Management

Requirements

• Minimum 1 year of freight forwarding experience
• Ocean Freight both Import and Export experience will be an advantage
• Ability to work in a fast-paced and deadline-driven environment
• Knowledge of Ocean Import/Export regulations and documents
• Ability to multi-task, prioritize, and manage time effectively
• Exceptional customer service and follow up skills
• 5.5 days work week