Outbound Customer Service Executive

1 year contract, potential to renew

Come and join us!

Do you wish to work in a world-class organization trying your hands at something you have dreamt of doing?

“FIND YOUR PLACE” by joining a world-class MNC Healthcare company

Get an opportunity to explore new technology, learn new skills, enjoy the diverse and open culture, engagement and care, flexible working model, career opportunities, competitive salary and bonus, and endless amenities and benefits.

Company Description:

Our client is an MNC Healthcare company. As a focused healthcare company, with expertise in Innovative Medicine and MedTech, they are empowered to tackle the world’s toughest health challenges, innovate through science and technology, and transform patient care.

Job Purpose:

Outbound Customer Service will be responsible for overseeing all franchise order processing of outbound deliveries, managing exceptions related to outbound deliveries and providing all the necessary details and analysis related to outbound shipments to affiliates.

1. Outbound Management

• To Provide timely Outbound delivery to 3PL (third-party logistics) to facilitate Goods Issue.
• Communication for not available items during outbound delivery creation.
• Manage exceptions related to outbound delivery execution at 3PL, as per agreed procedure and approvals.
• Data validation and recording of all the Outbound raised by 3PL.
• Preparation and circulation of Outbound related dashboard as per agreed timelines.
• Backorder management: open requirement which cannot be serviced during delivery creation, will fall under backorder processing. Outbound analyst to manage Backorder processing as per defined procedure.
• Communication related to Backorder management and Outbound processing to relevant stakeholders.
• Prioritization and scheduling of Outbound deliveries for optimized order to border lead time
• for affiliates
• Stop-shipment coordination for Traceability and various analysis

2. Customer complaint resolution:

• Handling of Customer complaints: communication with affiliates and 3PL, complaints
• closure with help of 3PL.
• Record of Credit/debit notes, if any, for affiliate returns

3. Back up for Outbound Analyst

Authorities:

• PO (purchase order) processing process in Ariba

Qualification:

• Preferably Diploma in related field.
• Minimum 1 year experience in Customer service/ Data management.
• Supply chain related educational qualifications and work experience will be preferred.

Technical Skills:

• Excellent analytical ability
• Customer (internal and external) driven approach.
• Good skills in Microsoft Excel and Microsoft PowerPoint.
• Candidates with system Knowledge (SAP/ databases/ Business Intelligence tools) will be preferred
• Mastering complexity: Autonomy, Managing complexity/technical accountability.
• Scheduling and prioritization.
• Result Orientation

Interested parties, please apply through this link https://jnj-apac.talent-pool.com/projects OR click on APPLY button.

Alternatively, you can share your CV at [email protected]

EA License: 94C3609

Reg No: R1440247

Job Responsibilities

· To structure a system of handling and organizing enquiries that comes into the company and assist the sales people to work on project costings.

· To collect sales personnel’s enquiry and disseminate to suppliers for quotations.

· Source for suppliers’ quotations, price comparisons

· To work with suppliers to negotiate prices and contract terms and draft purchase contracts to suppliers.

· To work with the logistics team to get shipping and logistics pricing.

· To work with the logistic team to monitor the performance of suppliers during the production and supply phase.

· To monitor the trend of product prices and forex rates and report to management.

· To collect historical data of purchases for market research.

· Handle call and email enquiries.

· Perform any other administrative/accounting duties as assigned.

Requirement

· Min. 2 years relevant work experience, Purchasing or Business preferably;

· Proficient in microsoft office and good with numbers.

· Fluent in Chinese and English languages, both written and spoken. Comfortable dealing with people.

· Ability to identify, analyze, and suggest solutions for problems, customer complaints, and client concerns

· Good organization skills and the ability to multitask on several projects simultaneously.

· Responsible and mature with high level of literacy competence

· Possess good inter-personal, analytical and communication skills

· A good team player with positive work attitude, strong initiative and resilience

· Detail-oriented, meticulous, and able to multi-task and meet tight deadlines

· Able to work independently and prioritise work with minimum supervision

Others

· 5 days work week, 9am-5pm

· AWS upon confirmation and pro-rated if service is less than a year

· Performance Bonus subjected to individual and company’s performance

We regret that only shortlisted candidates will be notified.

Responsibilities:

Able to prepare full set of accounts and perform Bookkeeping functions on a monthly, quarterly or yearly basis for different types of companies and businesses

Able to prepare and compile financial and management reports

Preparation, submission and filing of GST returns for our clients

Preparation of Audit Schedules and liaising with external auditor during Annual Audit

Having relevant knowledge of corporate and personal tax and handle simple tax computation and able to liaise with IRAS if necessary

Supervise, review and correct the work of junior accounting staff

Any other duties/tasks as assigned

Requirements:

Diploma in Accounting/bachelor’s degree in accounting at least 5 years of relevant working experience

Work experience in a CPA firm would be an added advantage

Experience in handling various industries accounting will be an added advantage

Strong attention to detail and good analytical skills

Proficiency with Microsoft Office and accounting software e.g. MYOB, AUTOCOUNT, XERO

Must be initiative, multi-tasking, work independently, hardworking and meets tight deadlines

Good interpersonal, communication and ability to work under pressure

Bilingual in English and Chinese preferred (to liaise with Mandarin speaking clients)

Immediate available is preferred

Responsibilities

• Determine training needs by reviewing the company's present activities and future plans.
• Develop & deliver training plans according to the pre-determined training needs.(Technical, Non-Technical & Product)
• Organize and conduct customer centric programs.
• Update and prepare all training literature, manuals and according to guidelines.
• Purchase & maintain all training equipment and assets.
• Conduct ICT Service Technician and ICT Senior Technician training.
• Conducts HVT Training and Certifications as well to reduce TMD in RTC.
• Collaborate with inter-department to develop & deliver training to cover gaps in processes and procedures.
• Handles other Ad-Hoc training, events & needs e.g OBU installation training, technical campaign sharing & Technical Skills Competition, ICT Graduation Ceremony, Retail Standards Audit, Customer Care Event. etc.
• Monitoring & ensuring staff development and progress in certification within the stipulated period by 18 months.
• Any ad-hoc training administration duties as assigned

Requirements

• Minimum Diploma / Degree in any engineering discipline
• Having attained ACTA/ACLP or 3-5 years of technical training experience, in automotive industry is an added advantage
• Exposure of technical training in continental brand
• Proficient in MS Office
• Working Hours : Mon 8.30am 6.30pm,
  Tue Fri 8.30am 6.15pm
• Job Reference: L38X3658

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Kindly email your resume in a detailed Word format to [email protected]

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd

Tel: 6950 9754

EA Registration Number: R22110899

EA License number: 02C4944

EA Personnel: Celeste Wong Xin Yann

JOB DESCRIPTION

A company in healthcare manufacturing industry is currently looking for an AP Accounts Executive to join their expanding team.

Reporting to the manager, the incumbent will be responsible to manage daily AP operations, cash management, process monthly invoices and key invoices into the system, preparing and process payment, assist with month end closing, AP reconciliation, and resolve issues related to AP invoices.

The role will include some portion of AR as well, where the incumbent will be responsible to manage AR balance, process receipts, resolve discrepancies, maintaining accurate records, and following up with invoices.

Successful candidates can expect to work in a role with opportunities of growth and training, with an established organization.

REQUIREMENTS:

• Diploma in Finance, Accountancy, or equivalent
• Minimum 2 years of relevant working experience
• Experience or exposure with AR function is good to have, AP experience prioritized
• Proficiency in both English and Mandarin language as the role requires to communicate with the China branch
• Previous experience with handling Sage software is preferred

Interested applicants kindly use the apply button or send in your application in MS word format to [email protected] (EA: 18C9213 | R23112611)

*We regret that due to potential volume of responses, not all candidates will be contacted.

ESL offers a unique opportunity to build and develop our Trade function. We are a regionally focused agile shipping line with ambitions to be the best carrier in our chosen markets. We offer a dynamic environment with an ability to make an impact – you will have line of sight between your day-to-day work and the USD impact to the organization. We are building a diverse team across nationalities, gender and experience and will empower this team to grow our business to be the best-in-class regional carrier.

ESL Group seeks a motivated and proactive team player to join our organization as the Trade Executive.

This key role will manage pricing strategies to maximize revenue and profitability, playing a crucial part in optimizing pricing strategies, and aligning them with the company's business objectives. The ideal candidate will have a basic shipping knowledge and the ability to work independently while also collaborating with others.

Job Responsibilities

• Establish pricing strategies to maximize lifting, revenue, and profitability.
• Understand the pricing process holistically across various stakeholders and the impact of various prices
• Analyze market trends and competitive landscape to determine optimal pricing to achieve business goals.
• Work with overseas agents and manage the daily pricing activities and resolve any operational issues from a commercial perspective.
• Monitor service performance and analyze vessel profile to improve cargo mix for optimal results.
• Support feasibility service studies, and actively participate in business development initiatives.
• Maintain pricing data and ensure accuracy in pricing systems.
• Gather market information about industry trends, regulations, and best practices related to pricing.
• Perform other ad-hoc duties and projects as assigned by management.

Requirements

• Bachelor's degree in a relevant field, such as Maritime, Business, Logistics, supply chain management, or a related field.
• A minimum of 2-3 years of progressive experience in shipping, freight forwarding, or logistics industry.
• Strong analytical skills and ability to interpret data to make pricing decisions.
• Good market knowledge and strong communication skills to interact with internal and external stakeholders.
• Motivated and pro-active team player, ability to work independently and collaborate with other departments.
• Proficiency in MS Excel and other pricing software/tools.

Established in 2001, Nanyang Institute of Management ("NIM") is a forward-looking premier education provider in the region. At NIM, we focus on "Nurturing Today for Tomorrow" with a student-centric culture that places learning needs above all else. We pride ourselves on the ability to offer an environment that is geared towards achieving academic and teaching excellence while nurturing our students as a whole.

We have an exciting career opportunity for the position of Student Service Executive and invite talented individuals to join us in our mission.

Job Description:

• Support the smooth running of day-to-day operational activities related to student services, including attendance management, payments, and stakeholder interactions.

Job Requirements:

• GCE O-Level, Diploma, or Bachelor’s degree in Business Administration, or a related field.
• 2 years of progressive experience in student services or administrative management within a private education institution is highly preferred.
• Ability to effectively plan and coordinate the execution of student services tasks.
• Ability to handle confidential information with discretion and professionalism.
• Ability to be operationally hands-on, possess a proactive mindset, and remain committed to delivering impactful results within stipulated timelines.
• Ability to demonstrate strong organisational and problem-solving skills

Responsibilities:

• Operate day to day finance activities including Accounts Payable, Accounts Receivable related matters.
• Assist in month-end closing.
• Month end closing for inventory.
• Manage and ensure accurate, complete and timely disbursements for staff claim.
• Reconcile bank statements and resolved discrepancies.
• Prepare tax provisions schedules and filling of quarterly GST returns.
• Liaise with auditors on audit matters and audit schedules.

Requirements:

• Minimum Diploma or relevant qualifications in Finance, Accounting or related field.
• At least 2 years of experience in managing AP and AR.
• Strong knowledge of accounting principles and GST filing.
• Proficiency with accounting software (SAP) and Microsoft Office.
• Preferably able to start immediate or within short notice.
• Ability to work independently and as part of a team.

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Interested candidates may wish to email your resume in a detailed Word format to [email protected]

We regret that only shortlisted candidates will be notified

Lim Xing Yi Jamie

11 Collyer Quay, The Arcade, #13-01, Singapore 049317

EA License Number: 02C4944, EA Registration Number: R1433649

Tel:6950 9732

QWV74RY9

Roles & Responsibilities

In a TEAM, we understand that it is our People that Makes and Creates us. We are an international outsourced sales and marketing company with proven track record in delivering exceptional results to our clients. We believe in providing opportunities and developing the next group of talents in the team.


If you want a great culture and environment that focus on:

Building business and personal development
Exposure to different industries/sectors
Rewarding and Recognizing your effort and hard work

Your Role:

Collaborating closely with major clients to develop solutions and strategies for their target audience
Increase brand awareness and offer excellent customer service for associated clients
Develop team leadership skills to coach and drive standards
Coordinating operations and organisation expansion plans

What’s Provided:

Coaching and 1-to-1 guidiance provided (Entry level/Fresh Graduates welcome)
Overseas exposure opportunities and international development workshops
Vibrant and collaborative team environment
Clear-cut advancement structure

Who We Look:

Driven individuals with a great learning attitude
Good work initiative and excellent team players


Take your first step to a rewarding career by applying now

Job Description

We are looking for a seasoned Pre-Sales Consultant – Network Security to join our team. The ideal candidate will have at least 8 years of experience in pre-sales, specializing in designing and proposing cutting-edge network security solutions for enterprise clients. This role will involve engaging with clients, understanding their network security requirements, and designing solutions that address their challenges while ensuring compliance and scalability.

Key Responsibilities:

Client Engagement:

• Collaborate with the sales team to identify and understand customer network security requirements.
• Conduct discovery sessions to evaluate current client environments and propose optimal network security solutions.

Solution Design & Proposal:

• Design robust and scalable network security architectures tailored to client needs.
• Prepare and deliver detailed proposals, presentations, and Statements of Work (SOW).
• Develop cost-effective solutions while adhering to industry best practices and regulatory standards.

Technical Demonstrations:

• Conduct Proof of Concepts (POCs), demonstrations, and workshops to showcase the value of proposed solutions.
• Address technical queries from clients, ensuring they fully understand the solution's capabilities and benefits.

Collaboration:

• Work with internal teams, including engineering, delivery, and operations, to ensure seamless execution of proposed solutions.
• Support the transition of projects from pre-sales to post-sales phases.

Market Expertise:

• Keep abreast of emerging trends and technologies in network security, including Zero Trust, SD-WAN, and SASE frameworks.
• Advise clients on compliance requirements like GDPR, ISO 27001, and other relevant standards.

Documentation:

• Create detailed documentation, network diagrams, and use cases for proposed solutions.

Requirements:

1. Experience:Minimum 8 years of experience in pre-sales for network security solutions.
   Proven expertise in designing, implementing, and supporting complex network security architectures in enterprise environments.
   
2. Certifications (Mandatory):CCIE Security (Cisco Certified Internetwork Expert - Security)
   PCNSE (Palo Alto Networks Certified Network Security Engineer)
   CISSP (Certified Information Systems Security Professional)
   NSE 4 or higher (Fortinet Network Security Expert)
   
3. Technical Skills:Strong understanding of firewall technologies (Palo Alto, Fortinet, Cisco, Check Point).
   Expertise in VPNs, IDS/IPS, SD-WAN, DDoS protection, and network segmentation.
   Familiarity with cloud-native security in AWS, Azure, and GCP.
   Hands-on experience with network monitoring tools and SIEM platforms like Splunk or QRadar.
   
4. Soft Skills:Excellent communication and presentation skills to interact with both technical and non-technical audiences.
   Strong problem-solving abilities with attention to detail.
   Ability to manage multiple client engagements simultaneously.
   
5. Education:Bachelors degree in Computer Science, Information Technology, or a related field.
   
6. Additional Requirements:Willingness to travel for client meetings and demonstrations.
   A proactive approach to learning and adapting to new technologies.

EA Number: 11C4879

SAE Logistics International is a leading provider of cross-border transportation, container leasing, and trading services, operating across Asia, Europe, and the Mediterranean. We are dedicated to enhancing the Asia-Europe trade routes through our extensive services, include container rental, sales, and end-to-end logistics solutions along the One Belt One Road initiative. With our container operations based in Singapore, we cater to major clients in South East Asia, China, Hong Kong, and Europe. We are looking for a dynamic individual to join our team in advancing global logistics innovation.

Roles and Responsibilities

• Client Acquisition and Retention: - Build and maintain relationships with clients, understand their needs, pitch services, and ensure customer satisfaction, and travel abroad as required.
• Market Analysis: - Stay updated on market trends to adapt sales strategies effectively.
• Negotiation: - Leas lease contract negotiations, finalizing terms such as rates, duration, and conditions.
• Sales Strategy Development: - Develop sales strategies to meet revenue targets, including market identification and promotional planning.
• Network Building: - Build and maintain n network with shipping lines, logistics companies, and end-users to enhance container movement.
• Custom Solutions: - Provide tailored logistics solutions, including flexible lease terms and integrated services.
• Equipment Management: - Oversee the container fleet, including tracking, condition monitoring, and optimization.
• Logistics Coordination: - Coordinate container logistics including pick-up, delivery, repositioning, and storage.
• Depot Management: - Manage container depots, ensuring efficient storage, maintenance, and transactional activities.
• Data Management and Reporting: - keep accurate records of container transactions and operational data to support decision-making.

Requirements

• A diploma or degree in logistics, supply chain management, or a related field.
• Fluency in English; proficiency in Chinese (Mandarin) is highly desirable for effective communication with clients in South East Asia, China and Hong Kong.
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).
• Strong communication and interpersonal skills
• Experience in maritime transportation and container equipment inventory control management is preferred; however, candidates without direct experience are encouraged to apply.

Please specify:

• Current and expected salary
• Reason for leaving your current position
• Availability to commence work

Our client provides advanced instruments and systems designed for high performance across various industries.

• Connect with prospective clients to provide tailored semiconductor solutions.
• Manage the entire sales process, from prospecting to after-sales support.
• Liaise with global teams and R&D to tailor solutions to customer needs.
• Drive growth by exploring industry trends and opportunities in the SEA market.
• Foster and sustain strong client partnerships.

Requirements:

• Degree in Materials Science or equivalent.
• At least 2 years of sales experience in the Metrology/Scientific Industry.
• Good understanding of semiconductor processes for laboratory equipment uses for failure analysis, quality control and metrology equipment for thin film.
• Excellent communication, negotiation, and customer relationship skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

About this role:

Wells Fargo is seeking a Capital Markets Middle Office Specialist to join our APAC Sales Support team, predominately focused on covering the Japan sales team.

In this role, you will:

• Provide operational support for Fixed Income Credit/Rates sales desks across Asia (focused primarily on Japan) covering products including but not limited to Cash Bonds, US Treasuries, Mortgage-Backed Securities, Futures and OTC derivatives products.
• Perform daily front to back trade processing such as: Trade allocation, CTM trade affirmation and allocation, trade confirmation and SSI management
• Daily failed trade and risk management.
• Manage and build relationships with external clients, including email and phone query management, and act as the single point of contact for clients.
• Liaise with other support and control divisions such as Trading Middle Office and Settlement on resolution of day-to-day issues.
• Liaise and maintain relationships with global partners such as IT, COO, Ops Risk and Project Management.
• Take initiative to improve operational efficiency and ensure processes are performed in a robust and controlled environment
• Participate in UAT and new product initiatives.

Required Qualifications:

• 2+ years of Capital Markets industry experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
• Proficient in written and spoken Japanese due to internal and external stakeholder engagement

Desired Qualifications:

• Bachelor's degree in finance or relevant disciplines with minimum 5 years of relevant experiences
• Relevant experiences in Credit and Rates related products is an advantage
• Excellent communication and interpersonal skills with strong analytical/problem solving skills
• Detail orientated with strong sense of control
• Experience with CTM is an advantage
• Able to work on flexible hours to accommodate covering Japan business

Reporting to the Deputy CEO, the Digital Marketing Executive will be responsible for developing and overseeing the company’s digital marketing initiatives to increase brand awareness and drive sales of our products and services.

This individual will work closely with other departments and regional offices to execute online advertising campaigns, conduct marketing & research, website management, and implement marketing initiatives toward sales conversions.

Duties & Responsibilities:

• Oversee and manage offline and online marketing campaigns via LinkedIn, Facebook, Instagram, YouTube & E-Store
• Design high-quality creatives for all media formats, including print media and artwork for online ad banners, mobile banners, infographics, social media, brochures, GIFs, and other promotional materials to drive promotions, engagement and grow follower base
• Develop and engage in the planning and execution of various digital marketing campaigns, including managing SEO, SEA, and SEM strategy and optimizing social media marketing
• Managing website content to fully utilize the website platform to market (create, update, and upload information)
• Review the website and digital platform analytics weekly to monthly to address where customers are dropping off, and test initiatives that will improve customer engagement. Identify an action plan to improve performance
• Plan, develop, and execute email marketing programs
• Stay up-to-date with industry trends and emerging technologies, devise strategies, and organize marketing events and trade exhibitions

The Successful Applicant:

• A degree or diploma in Mass Communication, Advertising, Business Administration, or Marketing is preferred
• Minimum 2 years of relevant work experience in Marketing, Advertising & Promotions environment, or a similar capacity. Prior experience in digital/advertising agencies will be an added advantage
• Familiar and fluent with digital/data tools, e.g., Google Analytics, BI tools, CRM/Marketing tools, etc, with the ability to generate, analyze and interpret data
• Excellent writing and communication skills
• Strong interpersonal skills and detailed individuals
• Experienced in commercial social media platform management
• Proficient in Adobe design tools would be an advantage
• Strong project management skills, with the ability to manage multiple projects simultaneously

We invite interested and qualified candidates to write in with your updated resume (MS Word Format) and your current and expected salary.

We regret that only shortlisted candidates will be notified.

You will serve as a key link between our brand and our customers, playing a critical role in both customer acquisition and retention. By planning and executing strategic activities, you will work to attract new customers while nurturing relationships with existing ones. Leveraging on your experience, you will effectively communicate our brand value, align with our marketing strategies, and contribute to enhancing brand perception and ultimately, to drive product sales performance and fostering brand loyalty.

Responsibilities:

1. Design and execute effective strategies to meet company goals.

2. Strengthen our brand’s online presence across social media platforms such as Facebook, Instagram, Google, Tiktok and Threads etc by developing engaging content and executing effective digital marketing strategies.

3. Plan and implement marketing campaigns across multiple channels, including digital, social media, and offline platforms.

4. Develop and nurture strong relationships with existing clients while attracting new customers through social media, events, and pet shows.

5. Analyze sales metrics to assess performance and identify areas for improvement.

6. Stay up-to-date with industry trends, popular pet-related topics, and emerging technologies to maintain a competitive advantage.

Qualifications:

1. Demonstrated experience in managing social media platforms, with a strong passion for engaging and interacting through these channels.

2. Experience with various digital media platforms, including Google Analytics, Google Ads, Facebook Ads Manager, and others.

3. Ability to work independently and as part of a team in a fast-paced environment.

4. Proficiency in graphic design software (such as Photoshop, Illustrator, etc.) and video editing tools.

Who We Are

As Singapore's first institute for lifelong learning, the Singapore University of Social Sciences (SUSS) champions inclusivity to bring education to all and ensure that they are given equal opportunities to develop to their fullest potential in our diverse learning environment.

We advocate for the same for our people. We believe everyone should have equal opportunities and develop to their fullest potential in their careers.

Embark on an exciting lifelong journey with us in making a positive difference in your career and serving our society.

For more information on Singapore University of Social Sciences, please visit www.suss.edu.sg

What You Will Be Doing

Key Responsibilities

• Work closely with CESG management and project leads to drive the documentation and amplification of CESG's projects and initiatives through communications, logistical, administrative and other functions
• Manage CESG's projects, including overseeing project records and claims, liaison with project stakeholders, and general administrative support
• Conceptualise and execute media outreach, involving managing the CESG webpage, content creation and production of media outputs/collaterals suitable for different audiences
• Events planning for public engagement
• Support CESG’s evidence-based projects, such as in conducting literature review, surveys and simple data analysis
• Prepare reports and slides for presentations
• Provide cross-functional support in CESG and SUSS activities

Job Requirements

• At least 3-5 years' work experience
• Bachelor's degree with practical experience in media communications and analytics
• Interested and skilled in the production and management of impactful content (editorial, visual and video) for different platforms and audiences
• Prior experience in project/account management and administration
• Able to effectively manage multiple projects, tasks and deadlines – prior experience in project and resource management
• Able to work collaboratively in a team to achieve desired programme results
• Excellent written and spoken communication skills suited to different audiences
• Takes initiative and good at problem-solving
• Meticulous and responsible, especially in producing high-quality work
• Prior experience in research and evidence-based community work is an advantage

Who We Are

As Singapore's first institute for lifelong learning, the Singapore University of Social Sciences (SUSS) champions inclusivity to bring education to all and ensure that they are given equal opportunities to develop to their fullest potential in our diverse learning environment.

We advocate for the same for our people. We believe everyone should have equal opportunities and develop to their fullest potential in their careers.

Embark on an exciting lifelong journey with us in making a positive difference in your career and serving our society.

For more information on Singapore University of Social Sciences, please visit www.suss.edu.sg

What You Will Be Doing

Job Responsibilities

• Work closely with CESG leadership and project leads to drive CESG's evidence-based projects from development and implementation to reporting and communication phases.
• Manage CESG's research and evidence-based projects, including project administration, research design, literature review, data collection and analysis, documentation, reporting, and post-project engagement
• Develop, support and/or co-lead new projects relating to CESG's strategic priorities
• Plan and coordinate community outreach and advocacy activities
• Provide cross-functional support in CESG and SUSS activities

Job Requirements

• At least 3-5 years' work experience
• Graduate degree with strong people, administrative and logistics skills
• Prior experience in social science research and/or evidence-informed community-based projects
• Good research and analytical skills, with field experience and familiarity with methodological approaches and data analysis
• Able to effectively manage multiple projects, tasks and deadlines - prior experience in project and resource management
• Able to work collaboratively in a team to achieve desired programme results
• Excellent written and spoken communication skills suited to different audiences
• Takes initiative and good at problem-solving
• Meticulous and responsible, especially in producing high-quality work
• Prior experience in event planning and communications is an advantage

Apply now

The Client Success Executive cassists the department in client servicing to ensure the smooth administration of the tickets inventory as well as optimize potential sales for the inventory owners.

In your role:

• Maintain and enhance the business relationships with assigned clients
• Key liaison point for clients on event details and support
• Ensure that events details are accurately configured into the ticketing system and promptly disseminated to all sales channels
• Assist clients in their ticket inventory management and maximize ticket sales
• Resolve any ticketing issues that may occur.
• Work closely with the marketing and technical departments to support the clients’ requirements and needs in areas of marketing and ticketing system.
• Assist in data analysis, preparation of monthly sales and management reports.
• Handle ad hoc projects and any other duties assigned .

Requirements:

• Diploma in Business Administration / Tourism & Hospitality.
• Preferably with 2 years of relevant experience in client’s servicing / customer service coordination.
• Conversant with Microsoft Office.
• Good interpersonal, communication and organizational skills.
• Team Player.
• Ability to communicate and interact with people at all levels and work independently with minimal supervision.
• Able to work during event timing if the need is required (at night and weekends).
• No experience are welcome to apply.

Job Scope

• Assist the Marketing Director in all digital marketing tasks.
• Develop and execute strategies to help build and grow the followers across all of the company’s social media platforms.
• Manage and liaise with vendors to ensure the company's website is consistently updated with accurate information, up-to-date content, and a seamless user experience.
• Oversee the company's online social media platforms, manage and schedule create assets to be posted on different platforms, ensuring regular updates of the latest promotions and information.
• Conceptualize and design visually appealing and effective creatives for digital media, including promotional materials, social media graphics, videos, and presentations based on team’s direction and brief.
• Assist in content creation and copywriting for all of the company’s social media platforms.
• Manage and work with external vendors and temp staff on all marketing campaigns (TikTok, WhatsApp, Mailchimp, Class Dojo, Facebook, Google, Instagram, Xiao Hong Shu, YouTube, LinkedIn, and etc.)
• Engage with customers via our digital platforms by promptly sharing tagged videos and stories, and promptly responding to inquiries, reviews, comments and feedback through DMs on all platforms, email, Facebook, Instagram, and Google Business.
• Any other tasks, administrative duties or ad-hoc projects as assigned by direct manager.

Requirements

• Bachelor's degree in Digital Marketing, Communications, Business Administration, or a related field
• Relevant experiences (Preferably worked as Social media executive / Graphic designer cum social media marketing etc.)
• Proficiency and experience in content creation and project management for digital marketing is a plus point.
• Experience with Cap Cut, Canva, Adobe Photoshop, Illustrator, InDesign.
• Working days: 4 weekdays and 1 weekend
• Working Hour: 10.20am – 7.20pm (weekdays)
• Working hour: 8.30am - 6.30pm (weekends)
• Work Location: In person at Tiong Bahru office.

JOB DESCRIPTION

• Develop and manage content for various marketing channels, including websites, social media, email, and print materials
• Write and edit marketing communications materials, such as brochures, newsletters, press releases, and blog posts
• Ensure all content is consistent with the brand’s voice, style, and messaging guidelines
• Plan, develop, and execute integrated marketing communication campaigns
• Coordinate with design, digital marketing, and sales teams to ensure cohesive and effective campaigns
• Develop and implement social media strategies to increase brand awareness and engagement
• Create and schedule social media posts, monitor interactions, and respond to comments and messages
• Track social media metrics and report on performance
• Plan and execute marketing events, such as product launches, trade shows, and promotional events

JOB REQUIREMENTS

• Minimum Diploma and above
• Ability to handle multiple projects and deadlines in a fast-paced environment
• Commitment to continuous learning and staying updated with industry trends
• Entry level candidates are welcome to apply, training will be provided

An excellent opportunity to kickstart your career in the healthcare industry at an entry-level position, with various opportunities for personal and career growth at a modern company.

Job Highlights

• Attractive salary, yearly increments, and other incentives
• Opportunities for career progression/education sponsorship
• Modern and innovative work culture

Job Responsibilities

You will be responsible for assisting in day-to-day operations such as:

• Provide customer service including registration/screening of patients, queue management, preparation and dispensing of medications, invoicing, and collection of payment.
• Answer inquiries from patients and others via phone calls, messages, and emails while rendering excellent patient care and customer service.
• Perform and/or assist the doctor in minor surgical procedures and aesthetic procedures.
• Work in a team with the rest of the staff to ensure that the clinic environment is clean and welcoming for patients
• Administrative duties such as claims submissions and other forms of paperwork

Requirements

• No medical experience required
• Comfortable with technology, computer applications, and modern software
• Applicants with phlebotomy skills, wound management experience, or nursing certification will have an added advantage
• Able to work 5.5 days / 44 hours per week (1 weekend off)

When uploading/sending your resume, please briefly explain why you are the ideal candidate for this position and why our company should consider your application seriously.

We regret to inform that only shortlisted applicants will be notified.

DUTIES AND RESPONSIBILITIES

• Provide administrative support to ensure overall efficient operation of the audit team
• General administrative duties such as preparing, sorting, scanning and filing of
  documents mails and emails, etc
• Assist with the preparation of audit engagement letters, etc
• Collaborate and work with the department’s stakeholders in providing updates to the
  wider team
• Assist with the preparation of, and disseminating the audit bills to client
• Assist with the collections of Audit bills and keeping the Audit team’s aging in check
• Coordinate staff activities
• Act as the point of contact between Staff and internal/external stakeholders
• Manage emails including checking incoming/outgoing emails and following up as
  necessary
• Schedule and coordinate appointments and meetings
• Prepare reports and documentation for meetings and appointments
• Assist with other ad-hoc administrative and project requirements as assigned by the
  Managers

REQUIREMENTS

• At least 2 year(s) of working experience in the related field is of advantage for this
  position
• Proficient in computer skills especially Microsoft Office applications
• Meticulous and possess analytical and problem-solving skills
• Effective verbal, listening and written communication skills
• Strong interpersonal skills;
• Effective organisational and time-management skills
• Follow instructions clearly and accurately within a timely fashion
• Proactive and enthusiastic about delivering positive results
• Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma in
  Business Studies/Administration/Management or equivalent.
• Executive experienced in Secretarial/Executive & Personal Assistant or equivalent would be of added advantage.

Customer Service Executive - EXPORTS

• Devise and execute strategies to streamline export operations and enhance efficiency.
• Oversee and coordinate the export process to ensure timely loading of shipments and compliance with regulations.
• Prepare, review, and manage export documentation such as bookings, DG declarations, invoices, shipping documents, pre-alerts, and cargo status updates.
• Ensure data entry accuracy into the system.
• Collaborate with freight forwarders, carriers, co-loaders, and logistics partners to arrange shipments and negotiate competitive rates.
• Stay informed and up-to-date with international trade laws, regulations, and compliance requirements.
• Address and resolve any issues or delays encountered during the shipment process.
• Analyse market trends, identify potential trade routes, and develop strategies accordingly.
• Work closely with internal teams including sales, customer service, transhipment, and import pricing to ensure seamless export operations.
• Maintain precise records of shipment costs in compliance with established procedures and Key Performance Indicators (KPIs) to meet ISO standards.
• Adhere to Export Standard Operating procedures (SOPs) while performing assigned duties and responsibilities.

Responsibilities

• Offering administrative and clerical assistance to support departmental functions.
• Compiling, preparing, and ensuring timely submission of necessary reports.
• Handling and processing payments for invoices.
• Arranging and coordinating meetings, including scheduling, sending invites, booking conference rooms, and setting up required equipment.
• Managing travel arrangements and scheduling appointments for the management team.
• Planning and organizing both internal and external events.
• Facilitating communication and coordination between departments to ensure efficient information flow and timely updates across the organization.
• Performing additional tasks as needed.

Requirements:

• Possess at least diploma in Business Management or a related field, with a minimum of 1 year of relevant experience.
• Proficient in MS Office
• Strong ability to multitask and adhere to deadlines in a fast-paced environment.
• Excellent communication and interpersonal skills.

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified.

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9724

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1872398

Posting Personnel: Ng Jwee Ken

Ref: L3Y5394V

The main responsibilities and tasks of this position are listed as, but not limited to the following:

• To ensure compliance with standard of service, operating procedures, and health/ safety regulations
• Extend warm greetings to guests upon arrival and usher them to allocated seats.
• Ensure that mis-en place/side station is all properly set-up before the shift commences.
• Attend daily briefing and ensure all job assignments are duly carried out.
• Greet and bid farewell to guests in a professional and warm manner.
• Carry out suggestive selling.
• Assist cashier in preparing and presenting bills.
• Assign responsibilities to team members and help during busy periods.
• Supervise and train team members to ensure high service standards are maintained.
• Assist Superior to enforce all pre-check and check control procedures.
• Monitor the quality and quantity of all food and beverage items served and provide feedback to culinary team.
• Routine inspection of all outlet equipment to assure all are in proper working condition and prepare a list of equipment in need of repair and maintenance.
• Take ownership of a guest complaint/problem until it is resolved, or it has been addressed by the appropriate manager or employee.
• Develop a relationship with all guests to build repeated clientele internally and externally.
• Ensure the front and back areas meet standard for cleanliness, proper set up, sufficient supplies and equipment (HACCP)
• Ensure colleague is effective and well trained and deviation from service procedure is corrected through on the job training.
• Ensure that established control procedures, liquors’ law and regulations are followed.
• Monitor volume of business and related labor requirement forecast and control.
• To perform any other duties that may be assigned by the Management.