With over 1,200 restaurants worldwide, Gyu-Kaku, a new style of Yakiniku restaurant provides high-quality services and low-price Yakiniku to a wide range of customers. Our philosophy “Kando Sozo” ensures and expose you to our customers’ happy faces, thus we are looking for Operations Director to join in our family today.

Job Description:

1. To set up and streamline SOPs of the various outlets.

2. Work closely with Restaurant Managers and Branch Chefs for new menu and recipe.

3. Monitor and plan procedures for central kitchen and outlets.

4. Ability to train new managers in training.

5. Hands-on in setting up new outlets, negotiating with landlord.

6. Drive for operational excellence between outlets.

7. Handle challenging and difficult situations.

8. Reporting to Japan HQ for monthly reports.

Job Requirements

1. Strong experience in handling F&B Operations

2. Strong experience in managing staff and customers.

3. Good customer service experience.

4. Willing to travel across different outlets in Singapore.

With over 1,200 restaurants worldwide, Gyu-Kaku, a new style of Yakiniku restaurant provides high-quality services and low-price Yakiniku to a wide range of customers. Our philosophy “Kando Sozo” ensures and expose you to our customers’ happy faces, thus we are looking for Operations Director to join in our family today.

Job Description:

1. To set up and streamline SOPs of the various outlets.

2. Work closely with Restaurant Managers and Branch Chefs for new menu and recipe.

3. Monitor and plan procedures for central kitchen and outlets.

4. Ability to train new managers in training.

5. Hands-on in setting up new outlets, negotiating with landlord.

6. Drive for operational excellence between outlets.

7. Handle challenging and difficult situations.

8. Reporting to Japan HQ for monthly reports.

Job Requirements

1. Strong experience in handling F&B Operations

2. Strong experience in managing staff and customers.

3. Good customer service experience.

4. Willing to travel across different outlets in Singapore.

With over 1,200 restaurants worldwide, Gyu-Kaku, a new style of Yakiniku restaurant provides high-quality services and low-price Yakiniku to a wide range of customers. Our philosophy “Kando Sozo” ensures and expose you to our customers’ happy faces, thus we are looking for Operations Director to join in our family today.

Job Description:

1. To set up and streamline SOPs of the various outlets.

2. Work closely with Restaurant Managers and Branch Chefs for new menu and recipe.

3. Monitor and plan procedures for central kitchen and outlets.

4. Ability to train new managers in training.

5. Hands-on in setting up new outlets, negotiating with landlord.

6. Drive for operational excellence between outlets.

7. Handle challenging and difficult situations.

8. Reporting to Japan HQ for monthly reports.

Job Requirements

1. Strong experience in handling F&B Operations

2. Strong experience in managing staff and customers.

3. Good customer service experience.

4. Willing to travel across different outlets in Singapore.

With over 1,200 restaurants worldwide, Gyu-Kaku, a new style of Yakiniku restaurant provides high-quality services and low-price Yakiniku to a wide range of customers. Our philosophy “Kando Sozo” ensures and expose you to our customers’ happy faces, thus we are looking for Operations Director to join in our family today.

Job Description:

1. To set up and streamline SOPs of the various outlets.

2. Work closely with Restaurant Managers and Branch Chefs for new menu and recipe.

3. Monitor and plan procedures for central kitchen and outlets.

4. Ability to train new managers in training.

5. Hands-on in setting up new outlets, negotiating with landlord.

6. Drive for operational excellence between outlets.

7. Handle challenging and difficult situations.

8. Reporting to Japan HQ for monthly reports.

Job Requirements

1. Strong experience in handling F&B Operations

2. Strong experience in managing staff and customers.

3. Good customer service experience.

4. Willing to travel across different outlets in Singapore.

The Singapore EDITION is located on the west end of the Orchard commercial district and will be South-East Asia’s first EDITION Hotel. This eight-storey hotel will feature 204 rooms, stylishly designed with a sophisticated flair. It will be EDITION Hotels’ first ultra-luxe offering. Hotel is projected to open in Q3, 2023.​

JOB SUMMARY

Position has responsibility for supervising and coordinating activities of employees delivering spa services, including salon, skin care, program coordination, reservations, reception desk, massage and locker room areas. Position focuses on ensuring guest and employee satisfaction and achieving the operating budget.

CANDIDATE PROFILE

Local market experience preferred

Education and Experience

• High school diploma or GED; 2 years experience in the spa, guest services, or related professional area.

CORE WORK ACTIVITIES

Supporting Management of Spa Operations and Budgets

• Assumes the responsibilities of the Spa Director in his/her absence.

• Ensures all employees have the proper supplies, equipment and uniforms.

• Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department.

• Manages supplies and equipment inventories within budget.

• Maintains cleanliness of spa and related areas and equipment.

• Understands the impact of department’s operations on the overall property financial goals and objectives and managing to achieve or exceed budgeted goals.

Ensuring and Delivering Exceptional Customer Service

• Sets a positive example for guest relations.

• Interacts with guests to obtain feedback on product quality and service levels.

• Handles guest problems and complaints.

• Empowers employees to provide excellent customer service.

• Emphasizes guest satisfaction during all departmental meetings and focusing on continuous improvement.

• Strives to improve service performance.

Conducting Human Resources Activities

• Solicits employee feedback, utilizing an “open door” policy and reviewing employee satisfaction results to identify and address employee problems or concerns.

• Ensures employees understand expectations and parameters.

• Brings issues to the attention of the department manager and Human Resources as necessary.

• Observes service behaviors of employees and providing feedback to individuals.

• Participates in employee progressive discipline procedures.

• Participates in an on-going employee recognition program.

• Reviews comment cards and guest satisfaction results with employees.

• Supports a Spa orientation program for employees to receive the appropriate new hire training to successfully perform their job.

• Supervises on-going training initiatives and conducting training when appropriate.

• Establishes and maintains open, collaborative relationships with employees and ensuring employees do the same within the team.

• Celebrates successes and publicly recognizes the contributions of team members.

• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.

• Assists the Spa Director in managing the day-to-day operations of the spa as necessary.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

EDITION Hotels combine the visionary genius of boutique hotelier Ian Schrager, the service delivery of a world-class luxury hotel, and the global reach of Marriott International to create an entirely new experience in the world of hospitality. Our hotels are stunning microcosms of the world's top cities, featuring the finest in dining, entertainment, nightlife, and service to create an enchanting experience that makes your spirit soar!

But to create this magical experience, we need you.

EDITION is hiring warm, out-going, authentically amazing people who are looking for a place to work that inspires them, challenges them and makes them proud to come to work. A place where service comes from the heart, not from a handbook. A place that delivers a never-ending theatrical performance that continuously delights and enchants each and every one of our guests.

We invite you to join us today.

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• This position is for Office of Campus Infrastructure and Services (OCIS).
• Contract Management
  • Undertake the day-to-day Contracts Management for Facilities Management, A&A works and construction projects.
  • Responsible to lead and work with facilities managers/project managers in contractual and costing matters and ensure compliance with appropriate tendering and procurement procedures.
  • Responsible for the preparation of tender documents and procurement management framework.
  • Undertake tender and procurement administration of consultants and contractors through QFM and PQM tenders and quotation exercises.
  • Closely monitor and validate work progress, payments, variations, and final accounts through site visits and document verification, ensuring alignment with contract terms and agreed schedules and maintaining optimal cash flow.
  • Organize and lead variation meetings regularly to keep track of the approved budget.
  • Judiciously evaluate, process and put up recommendations for accepting tenders, quotations, variation orders, payment of consultants' fees, contractors' progress payment and final accounts.
  • Manage resolution of contractual claims of various projects from pre-tender to post-contract stages and implementation of cost control measures.
  • Represent the University during progress and technical discussions/meetings with the project's consultant team.
  • Assist in conducting technical reviews of consultant's proposals to ensure designs are optimal, fit-for-purpose, within the approved budget and meet the university's goals and aspirations.
  • Track work progress and project expenditure to ensure the project is completed within budget and on schedule.
• Vendor and Category Management
  • Identify, evaluate, and select vendors/suppliers based on quality, reliability, and cost-effectiveness.
  • Maintain strong vendor relationships to leverage cost savings, innovation, and improved service opportunities.
  • Negotiate contracts, terms, and conditions to secure favourable agreements while mitigating risks.
  • Secure the best value for money by identifying cost-saving opportunities and implementing strategies to achieve favourable terms, pricing, and service levels in agreements.
  • Supervise contractors' performances to ensure the contract stipulations are met.
• Risk Management and Compliance
  • Assess and mitigate risks associated with procurement activities, ensuring adherence to legal and regulatory requirements and the University's policies and procedures.
• Budget Management/Coordinator
  • Manage OCIS internal stakeholders' budget.
• Supervise and manage the procurement sub-team
  • Provide guidance, support, and performance feedback to sub-team members to maintain high productivity and morale.
  • Assign tasks and monitor performance to ensure the successful execution of procurement activities.
  • Ensure balanced workload distribution among sub-team members to optimize efficiency.
  • Mentor, train, and support the professional development of procurement staff to enhance team capabilities and performance.
• Continuous Improvement
  • Always seek to improve internal systems including processes and procedures for greater efficiency, maximizing commercial opportunities, and minimizing business exposure to commercial risk.
  • Explore and implement innovative solutions and best practices on procurement and contract strategy, and related functions.
  • Establish any improvement opportunities relating to efficiencies, providing value to stakeholders and/or reducing non-value-added process activities through review of policies, procedures, and workflows.

• Degree in Building or Quantity Surveying, Construction/Project Management, or other building/facilities management related fields.
• At least 20 to 25 years of hands-on, relevant experience in the Singapore building industry, preferably in both the private and public sectors and have performed the role of a consultant or a developer/owner's representative, or both.
• Experience in facilities management, project management, contracts management, procurement methodologies and evaluation of cost norms.
• Ability to innovate and provide value-add in campus development matters.
• Good communications (both written and spoken) and interpersonal skills.
• Good organizational, analytical skills and a team player.
• In-depth knowledge of procurement strategies and sourcing techniques.
• Experience in vendor/supplier management and relationship building.
• Proficiency in using procurement software and tools.
• Analytical mindset with the ability to interpret data, assess supplier performance, and make data-driven decisions.

#LI-ST1

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• Lead a team to formulate and implement strategies/action plans for forging partnerships with universities - undertaking research and analysis of markets and universities, as well as trends and developments in the international higher education and research, to identify opportunities for the SMU community, focusing on forging strategic partnerships and research collaborations with universities in China and Asia at large.

• Advise and support management in SMU's external engagements, including managing incoming visits by partners/higher education institutes and supporting outbound missions.

• Formulate, implement and evaluate strategies/action plans to raise awareness and build reputation for SMU within the global university community, including through university networks and alliances.

• Post-graduate qualifications or Bachelor Degree in International Relations/Affairs, International Marketing or fields of study with a global-orientation.
• 12 years experience in international relations/higher education work, or working on cross-cultural programmes.
• Proven high level skills and achievements in partner and project management or business development working with diverse teams and across geographies/cultures. Experience in operating in/growing and developing partnerships in the Americas, Asia/China and Australasia is advantageous.
• A strategic, analytical and creative thinker, with strong communications/writing skills.
• Entrepreneurial, resourceful and resilient.
• Meticulous with an eye for detail and an advocate for good processes and documentation.
• Driven, and with the ability to manage multiple, competing tasks and deadlines with a high degree of accuracy.
• A good combination of high intelligence, emotional and cultural quotient.
• Successful in leading, coaching and motivating diverse teams.

#LI-ST1

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• This position is for SMU Academy (SMUA).
• Respond to emails from participants on post-enrolment enquiries, including payments, new intakes, LMS access, certificates, and course details.
• Handle the transfer or withdrawal of participants in the system and keep all relevant stakeholders updated.
• Use RapidSMS to inform participants of any last-minute course updates swiftly.
• Contribute to the continuous enhancement of our course administration processes.
• Assist with the running of Academy courses, with flexible compensation for any after-hours work, typically 2 to 4 times a year.

• Degree with at least 2 years of relevant work experience.
• Excellent written and verbal communication abilities.
• Strong organizational and time-management skills with a high attention to detail.
• A proactive, customer-service oriented mindset.
• Self-driven, adaptable, and resourceful in navigating changes.
• A keen interest in process improvement and efficiency.
• Experience with Microsoft Power BI for generating data dashboards is a plus.
• Experience in using Zendesk will be advantageous.

https://academy.smu.edu.sg/overview

#LI-LK1

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

Responsibilities:

• l Develop and execute marketing strategies based on Web3 technology to promote bank credit cards and collaboration models related to cryptocurrencies.
• l Responsible for marketing and promotional activities for bank credit card products, including but not limited to online advertising, social media, event planning, etc.
• l Research and understand market trends and competitors, propose innovative marketing strategies to increase brand exposure and market share.
• l Collaborate closely with business development, product, and technical teams to integrate marketing activities with product features, meeting user and market demands.
• l Monitor and analyze market data and user feedback, adjust and optimize marketing strategies in a timely manner to enhance marketing effectiveness and user satisfaction.

Requirements:

• l Marketing/Business experience in financial institutions and cryptocurrency/Web3 companies, over 3 years.
• l Strong teamwork and communication skills, able to collaborate effectively with multiple departments to implement marketing activities.
• l Experience in cryptocurrency credit cards/debit cards, stablecoins, payment business, or fiat business preferred.
• l Proficient in English and Mandarin with strong communication skills and writing skills to effectively liaise with client base, stakeholders and counterparts across different regions. Mandarin proficiency is essential to engage our Mandarin-speaking clients and partners in key markets.

At Shangri-La Singapore we are a heart-warming family. We share something powerful – our genuine care and respect for others. Our strength lies beyond our harmonious surroundings and hideaway locations. It lies in our core values that guide us to treat each and everyone with honour, as kin, as family. We strive to be the preferred employer by providing great benefits, tranquil and sincere working environment, work-life balance and effort recognitions.

Set in 15 acres of lush greenery just minutes from the vibrant Orchard Road shopping belt, the Shangri-La Hotel, Singapore is a tranquil, sophisticated urban retreat whether travelling for business or leisure. It features 792 luxurious guestrooms and suites across three distinct wings, which include unique family-themed rooms, supported by a host of dedicated family-focused amenities.

We are looking for a Director of Engineering to join our team!

As a Director of Engineering, you will be required to:

• General administration of the Engineering Department, including other proper maintenance and repair of all building, fixtures, fittings and equipment as well as technical improvement, preventive maintenance and utilities consumption control
• Lead and manage the engineering department, including recruiting, training, and supervising staff.
• Develop and implement comprehensive maintenance programs to ensure the smooth operation of all hotel systems and equipment.
• Conduct regular inspections to identify and address any maintenance or repair needs promptly.
• Collaborate with other departments to support their operational needs and ensure guest satisfaction.
• Manage capital projects, renovations, and upgrades, from planning through execution.
• Ensure compliance with all safety regulations and environmental standards.
• Monitor energy usage and implement measures to optimize efficiency and reduce costs.
• Drives the environmental culture in the Hotel and guide the Department Heads in their initiatives
• Maintain accurate records, budgets, and reports related to engineering activities. Responsible for all the functions of Fire, Life, Safety Manager and ensuring that all requirements and standards comply.

With over 1,200 restaurants worldwide, Gyu-Kaku, a new style of Yakiniku restaurant provides high-quality services and low-price Yakiniku to a wide range of customers. Our philosophy “Kando Sozo” ensures and expose you to our customers’ happy faces, thus we are looking for Operations Director to join in our family today.

Job Description:

1. To set up and streamline SOPs of the various outlets.

2. Work closely with Restaurant Managers and Branch Chefs for new menu and recipe.

3. Monitor and plan procedures for central kitchen and outlets.

4. Ability to train new managers in training.

5. Hands-on in setting up new outlets, negotiating with landlord.

6. Drive for operational excellence between outlets.

7. Handle challenging and difficult situations.

8. Reporting to Japan HQ for monthly reports.

Job Requirements

1. Strong experience in handling F&B Operations

2. Strong experience in managing staff and customers.

3. Good customer service experience.

4. Willing to travel across different outlets in Singapore.

Job Description

• Actively seek, follow up and close on sales leads.
• Engage in effective sales pitch through familiarising with Futurum Space curriculum and programme.
• Promote Futurum Space courses, introduce and explain curriculum information to prospective customers.
• Identify and recommend on course curriculum that are tailored to customer’s needs and objectives.
• Liase closely with customers to address all course inquiries (ie; walk-in/online platforms) with closure.
• Coordinate with Centre Manager to ensure smooth process for customer registration and enrolment.
• Collect and review quality feedback from customers to improve sales.
• Responsible for administrative duties including maintaining database records and sales data analysis.
• Perform any other duties and responsibilities as assigned by the Centre Manager.

Job Specifications

• Possess at least diploma in any field.
• No diploma but willing to learn and pro-active are also welcome to apply.
• Fresh graduates who are pro-active and sales driven are welcome to apply.
• Prior experience working in sales is an added advantage.

Our philosophy “Kando Sozo” ensures and expose you to our customers’ happy faces, thus we are looking for Senior Restaurant Manager to join in our family.With over 1,200 restaurants worldwide, Gyu-Kaku, a new style of Yakiniku restaurant provides high-quality services and low-price Yakiniku to a wide range of customers.

"Job Description:

1. Coordinate daily operations for Restaurant operations.

2. Manage other restaurants outlets by receiving other manager’s feedbacks.

3. Deliver good service and maximize customer satisfaction.

4. Respond efficiently and accurately to customer’s complaints.

5. Regularly review product quality, and sourcing for new vendors.

6. Daily reporting and inventory report to the Managing Director.

7. Ensure compliance with sanitation and Safety regulations.

8. Jointly coordinating and planning menu with Head Chef.

9. Managing and maintaining restaurant’s image to the public and suggest ways to improve it.

10. Control operational costs and identify measures to cut waste.

11. Train new and current employees on proper customer service, and service quality.

12. Implement policies and protocols from Company policy.

13. Any other Ad-Hoc as required by Managing Director."

"Job Requirements

1. Full-time position.

2. Good soft skills and management skills.

3. Disciplined, conscientious and meticulous (has an eye for details)

4. Preferable with 7-10 years of experience in F&B industry, experience in Japanese restaurants is a bonus.

5. Mature and positive attitude.

6. Strong Leadership and Motivational skills

7. Good communication and interpersonal skills."

With over 1,200 restaurants worldwide, Gyu-Kaku, a new style of Yakiniku restaurant provides high-quality services and low-price Yakiniku to a wide range of customers. Our philosophy “Kando Sozo” ensures and expose you to our customers’ happy faces, thus we are looking for Operations Director to join in our family today.

Job Description:

1. To set up and streamline SOPs of the various outlets.

2. Work closely with Restaurant Managers and Branch Chefs for new menu and recipe.

3. Monitor and plan procedures for central kitchen and outlets.

4. Ability to train new managers in training.

5. Hands-on in setting up new outlets, negotiating with landlord.

6. Drive for operational excellence between outlets.

7. Handle challenging and difficult situations.

8. Reporting to Japan HQ for monthly reports.

Job Requirements

1. Strong experience in handling F&B Operations

2. Strong experience in managing staff and customers.

3. Good customer service experience.

4. Willing to travel across different outlets in Singapore.

Our philosophy “Kando Sozo” ensures and expose you to our customers’ happy faces, thus we are looking for Senior Restaurant Manager to join in our family.With over 1,200 restaurants worldwide, Gyu-Kaku, a new style of Yakiniku restaurant provides high-quality services and low-price Yakiniku to a wide range of customers.

"Job Description:

1. Coordinate daily operations for Restaurant operations.

2. Manage other restaurants outlets by receiving other manager’s feedbacks.

3. Deliver good service and maximize customer satisfaction.

4. Respond efficiently and accurately to customer’s complaints.

5. Regularly review product quality, and sourcing for new vendors.

6. Daily reporting and inventory report to the Managing Director.

7. Ensure compliance with sanitation and Safety regulations.

8. Jointly coordinating and planning menu with Head Chef.

9. Managing and maintaining restaurant’s image to the public and suggest ways to improve it.

10. Control operational costs and identify measures to cut waste.

11. Train new and current employees on proper customer service, and service quality.

12. Implement policies and protocols from Company policy.

13. Any other Ad-Hoc as required by Managing Director."

"Job Requirements

1. Full-time position.

2. Good soft skills and management skills.

3. Disciplined, conscientious and meticulous (has an eye for details)

4. Preferable with 7-10 years of experience in F&B industry, experience in Japanese restaurants is a bonus.

5. Mature and positive attitude.

6. Strong Leadership and Motivational skills

7. Good communication and interpersonal skills."

Job Description & Requirements

• Develop cost plans and contract documentation including budgetary estimates, bills of quantities and cost optional studies.
• Demonstrated experience across all aspects of cost management on a range of projects from feasibility studies to final account close-out
• Prepare tender documentation, evaluate, and prepare tender reports, review contractor valuations and other relevant documentation.
• Motivate team members, and drive towards positive client outcomes and meet deadlines in a fast-paced environment
• Critically analyze, challenge and brainstorm project requirements and deliverables, in order to find creative solutions and alternatives on behalf of clients
• To take line management responsibility as required

Qualifications

• Degree qualifications in Cost Management, Quantity Surveying or similar discipline with more than 8 years’ international experience working on complex industrial, science and technology projects (data center, manufacturing, lifescience/pharma etc) as a cost consultant.
• English language skills are required and additional Asia language skills would be an advantage
• Excellent communication skills, and strong business acumen, with the ability to drive outcomes on behalf of clients, develop new business, leverage current opportunities, and coordinate with construction and design teams to meet deadlines and deliverables
• A passion for work, and a strong commitment to producing high quality work, and in motivating others to strive for excellence, and to go the extra mile to meet client requirements.
• Experience in client management with solid experience in client facing environment that requires incumbent to utilize critical business development skills and advisory skills to enhance project delivery on value management, value engineering and life cycle costing.
• Be able to develop new business and leverage current opportunities to grow a cost management team.
• An ambition and ability to help develop Cost Management business in-country or/and Asia is essential

Join the International Table Tennis Federation (ITTF) as the Director of Operations and lead the charge in optimizing our global operations and financial strategies. This is a unique opportunity to work for a premier sports organization dedicated to promoting and developing the sport of table tennis worldwide.

In this multifaceted leadership role, you'll harness your organizational, managerial, financial, and legal expertise to oversee the federation's operations and financial functions. From managing international tournaments to ensuring regulatory compliance, you will collaborate with various departments to streamline processes, enhance efficiency, and support the achievement of ITTF’s strategic objectives.

Table tennis is a fast-paced and thrilling sport that has captivated billions. Youth, Senior Para, Masters—the ITTF nurtures the next generation and crowns World Champions. Table tennis is also featured in all multisport games, including the Summer Olympics and Paralympics.

The ITTF has been inspiring the world to participate, compete, and excel in table tennis since 1926, working with 227 Member Associations to elevate the sport to new heights through engagement and development, with players always at the center of our efforts.

Come work with a talented and diverse team of individuals who are passionate about their work. Our casual and inclusive atmosphere will allow you to grow both professionally and personally as you help us promote the sport we all love.

JOB TITLE: ITTF Director of Operations

LOCATION: Asia Pacific – Singapore. Applicants should be willing to work as required, rather than regular office hours, due to the nature of the work required for the job.

REPORTS TO: ITTF Chief Executive Officer (CEO)

KEY RESPONSIBILITIES:

• ITTF Operations Management:Develop and implement operational strategies, policies, and procedures to enhance efficiency and effectiveness.
  Collaborate and support the planning and execution of events, tournaments, and other federation activities.
  Ensure compliance with international standards and regulations in all operations.
  Coordinate with various departments to streamline processes and improve communication.
  
• ITTF Finance Management:Oversee and manage the Finance Department, ensuring accurate financial reporting and compliance with financial regulations.
  Develop and manage the annual budget in collaboration with the CEO and Finance Department.
  Monitor financial performance and implement corrective actions as necessary.
  Ensure proper financial controls are in place to safeguard the federation’s assets.
  Provide financial analysis and reports to support decision-making processes.
  Oversee fundraising efforts, including sponsorships and grants, to support federation initiatives.
  
• Strategic Planning:Contribute to the development and implementation of the federation’s strategic plan.
  Identify opportunities for growth and improvement within the organization.
  Monitor industry trends and best practices to keep the federation competitive and innovative.
  
• Legal Oversight:Ensure compliance with all applicable laws and regulations across all operational activities.
  Manage legal matters including contracts, partnerships, and intellectual property.
  Work with legal advisors to mitigate risks and resolve legal issues.
  
• Risk Management:Identify and mitigate operational, financial, and legal risks to ensure the continuity of the federation’s activities.
  Develop and implement risk management policies and procedures.
  
• Stakeholder Engagement:Foster strong relationships with national and international table tennis associations, sponsors, and other stakeholders.
  Represent the federation at official functions, meetings, and events.
  Collaborate with marketing and communications teams to enhance the federation’s public image.
  

QUALIFICATIONS:

• Bachelor’s degree in Business Administration, Sports Management, Finance, Law, or related field; Master’s degree preferred.
• Minimum of 7-10 years of experience in operations and financial management, preferably within a sports federation or international organization.
• Proven experience in financial management, including budgeting, financial reporting, and compliance.
• Strong understanding of legal issues related to sports and international organizations.
• Strong leadership and team management skills.
• Excellent organizational and strategic planning abilities.
• Effective communication and interpersonal skills.
• Ability to work under pressure and handle multiple priorities.
• Proficiency in financial management software and MS Office Suite.
• Passion for table tennis and knowledge of the sport’s international landscape is a plus.

Application Process:

Interested candidates should submit their resume, cover letter, and any other relevant documents on this link https://ittf.bamboohr.com/careers/127 by 30 June 2024.

We are seeking a highly motivated and experienced professional to join our team as a Regional Alliance Director. In this role, you will be responsible for leading and driving the alliance between CBRE and our esteemed client in the financial services industry. Based in Singapore, you will oversee the APAC region and collaborate closely with key stakeholders to ensure the success of the alliance.

Key Responsibilities

1. Account Strategy and Performance:

• Develop and execute the regional account strategy, aligned with the goals and objectives of both CBRE and the Client.
• Drive overall account performance, including critical operations, procurement, health & safety, and people & culture.
• Foster a strong partnership and collaboration with the client to ensure mutual success.

2. Operational Excellence:

• Ensure operational excellence by maintaining an OPI score of >99% across the APAC region.
• Monitor client satisfaction through regular surveys and aim for a net promoter score of 10.
• Ensure 100% uptime of critical facilities by implementing robust maintenance and contingency plans.

3. Relationship Management:

• Build and maintain strong relationships with key stakeholders at both CBRE and the Client.
• Act as the primary point of contact for the client, addressing any concerns or issues.

Requirements

1. Education and Experience:

• Bachelor's degree in a relevant field such as Business, Facilities Management, or a related discipline.
• Minimum of 10 years of experience in alliance management or key account management, preferably within the real estate or financial services industry.
• Proven track record of successfully managing regional or global accounts and driving performance.

2. Strategic Leadership:

• Strong strategic thinking and planning abilities, with a demonstrated ability to develop and execute account strategies.
• Proven experience in driving operational excellence and achieving high client satisfaction scores.
• Ability to analyze market trends, identify opportunities, and develop innovative solutions to meet client needs.

3. Relationship Management:

• Excellent relationship management skills with the ability to build and maintain strong partnerships with clients and internal stakeholders.
• Strong negotiation and influencing skills to effectively collaborate with key decision-makers.
• Ability to navigate complex organizational structures and manage multiple stakeholders.

4. Operational Excellence:

• Solid understanding of critical operations, procurement, health & safety, and people & culture in the facilities management context.
• Proven experience in ensuring high uptime of critical facilities and implementing preventive maintenance strategies.
• Familiarity with relevant industry standards and best practices.

5. Communication and Leadership:

• Excellent communication skills, both written and verbal, with the ability to clearly and effectively convey complex information to a variety of audiences. You should be comfortable presenting to senior leadership and facilitating group discussions.
• Strong interpersonal skills with the ability to build rapport and communicate with individuals from diverse cultural and professional backgrounds.
• Proven leadership skills, with a track record of leading by example and cultivating a positive and collaborative team environment.
• Proficient in conflict resolution and problem-solving with a strong ability to negotiate and influence positive outcomes.

Our philosophy “Kando Sozo” ensures and expose you to our customers’ happy faces, thus we are looking for Senior Restaurant Manager to join in our family.With over 1,200 restaurants worldwide, Gyu-Kaku, a new style of Yakiniku restaurant provides high-quality services and low-price Yakiniku to a wide range of customers.

"Job Description:

1. Coordinate daily operations for Restaurant operations.

2. Manage other restaurants outlets by receiving other manager’s feedbacks.

3. Deliver good service and maximize customer satisfaction.

4. Respond efficiently and accurately to customer’s complaints.

5. Regularly review product quality, and sourcing for new vendors.

6. Daily reporting and inventory report to the Managing Director.

7. Ensure compliance with sanitation and Safety regulations.

8. Jointly coordinating and planning menu with Head Chef.

9. Managing and maintaining restaurant’s image to the public and suggest ways to improve it.

10. Control operational costs and identify measures to cut waste.

11. Train new and current employees on proper customer service, and service quality.

12. Implement policies and protocols from Company policy.

13. Any other Ad-Hoc as required by Managing Director."

"Job Requirements

1. Full-time position.

2. Good soft skills and management skills.

3. Disciplined, conscientious and meticulous (has an eye for details)

4. Preferable with 7-10 years of experience in F&B industry, experience in Japanese restaurants is a bonus.

5. Mature and positive attitude.

6. Strong Leadership and Motivational skills

7. Good communication and interpersonal skills."

Our philosophy “Kando Sozo” ensures and expose you to our customers’ happy faces, thus we are looking for Senior Restaurant Manager to join in our family.With over 1,200 restaurants worldwide, Gyu-Kaku, a new style of Yakiniku restaurant provides high-quality services and low-price Yakiniku to a wide range of customers.

"Job Description:

1. Coordinate daily operations for Restaurant operations.

2. Manage other restaurants outlets by receiving other manager’s feedbacks.

3. Deliver good service and maximize customer satisfaction.

4. Respond efficiently and accurately to customer’s complaints.

5. Regularly review product quality, and sourcing for new vendors.

6. Daily reporting and inventory report to the Managing Director.

7. Ensure compliance with sanitation and Safety regulations.

8. Jointly coordinating and planning menu with Head Chef.

9. Managing and maintaining restaurant’s image to the public and suggest ways to improve it.

10. Control operational costs and identify measures to cut waste.

11. Train new and current employees on proper customer service, and service quality.

12. Implement policies and protocols from Company policy.

13. Any other Ad-Hoc as required by Managing Director."

"Job Requirements

1. Full-time position.

2. Good soft skills and management skills.

3. Disciplined, conscientious and meticulous (has an eye for details)

4. Preferable with 7-10 years of experience in F&B industry, experience in Japanese restaurants is a bonus.

5. Mature and positive attitude.

6. Strong Leadership and Motivational skills

7. Good communication and interpersonal skills."

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• Lead a team to formulate and implement strategies/action plans for forging partnerships with universities - undertaking research and analysis of markets and universities, as well as trends and developments in the international higher education and research, to identify opportunities for the SMU community, focusing on forging strategic partnerships and research collaborations with universities in the Americas, Europe and Asia.
• Advise and support management in SMU's external engagements, including managing incoming visits by partners/higher education institutes and supporting outbound missions.
• Formulate, implement and evaluate strategies/action plans to raise awareness and build reputation for SMU within the global university community, including through university networks and alliances.

• Post-graduate qualifications or Bachelor Degree in International Relations/Affairs, International Marketing or fields of study with a global-orientation.
• 8 to 10 years experience in international relations/higher education work, or working on cross-cultural programmes for the Senior Assistant Director position (at least 12 years for the Associate Director position).
• Proven high level skills and achievements in partner and project management or business development working with diverse teams and across geographies/cultures. Experience in operating in/growing and developing partnerships in the Americas, Asia/China and Australasia is advantageous.
• A strategic, analytical and creative thinker, with strong communications/writing skills.
• Entrepreneurial, resourceful and resilient.
• Meticulous with an eye for detail and an advocate for good processes and documentation.
• Driven, and with the ability to manage multiple, competing tasks and deadlines with a high degree of accuracy.
• A good combination of high intelligence, emotional and cultural quotient.
• Successful in leading, coaching and motivating diverse teams.

#LI-ST1

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

We are a multi-disciplinary design studio, working across multiple sectors, regions and scales. A studio that consists of master planning, architecture, landscape designer, interior design and branding. We are a studio where all can share ideas and have them delivered, we strive to create a real sense of place, together. As a team, with the client and most importantly the end user.

We are currently looking for an Associate Director / Director of Urbanism to join the Singapore Studio with a primary focus on the international market with an emphasis on South East Asia and Middle East markets.

The role has an important part to play within the team so a desire to develop new markets and work closely with the wider team, and also the senior leadership team within the Masterplanning team, to expand the portfolio and reach is expected. The focus will be on the International markets, helping to expand the team and strengthen collaboration between urbanism and architectural units, as well as expanding the working relationship with other BM urbanism studios. Interest in research and new industry solution is expected, as well as the ability to mentor and pass knowledge on to more junior team members.

The role will require:

· Knowledge of the international markets with emphasis on South East Asia and Middle East markets, its cultural and design context, as well as the working environment

· Management skills, with the ability to delegate, organise and lead complex projects and a large team

· Understanding of workflows and industry software in order to manage the team and process efficiently and knowledgeably

· Ability to travel abroad and coordinate work with other teams based remotely

· Skilled in managing the wider consultant’s teams; ability to track scope changes, and sub-consultant's deliverables; ability to manage project risks and flag those to the Director in charge in a timely manner

· Interest and ability in managing projects in the BM’s Business Management system and developing the skills to ensure the smooth running of projects

· Creative - with the ability to hand sketch masterplans and urban design solutions

· A creative way of approaching projects, communication of ideas, and way of working

· Interest in industry innovation – to push new ideas and inspire colleagues

· The ability to stay calm under pressure especially when working to project deadlines

· A desire to succeed, efficient and a positive can-do attitude

Over the years we have succeeded in creating a flexible and engaging working environment that drives innovation and growth. We firmly believe in investing in our people and nurturing talent, creating opportunity for everyone to achieve personal and professional development, leading to a rewarding career. To join our team, send your CV and portfolio to : [email protected]

Pan Pacific Hotels Group is a young and dynamic company comprising three well-established and trusted brands; Pan Pacific®, PARKROYAL COLLECTION® and PARKROYAL®. We have aggressive expansion plans and as such, we are looking for motivated and energetic people to be part of our growing team. If you have a passion for the industry and are driven by the desire to create Service Excellence Culture, Pan Pacific Hotels Group is able to offer you great opportunities as we continue to strengthen our global footprint.

Based in Singapore Corporate Office, we are looking for a passionate and energetic individual to join us as Director, Operations.

Job Responsibilities:

Reporting to the Senior Vice President, Operations, the Director, Operations is to assist with the Strategy and Leadership of Hotel Operations for the three brands under Pan Pacific Hotels Group, with focus on financial performance, service excellence and brand standards. He / she provides leadership and guidance to the General Management in the Hotels. The Director, Operations also plays a significant role in establishing our brands as the brands of choice with both owners and guests and to realise Pan Pacific Hotel Group’s overall vision, purpose and values and long-term financial success.

Strategic & Business Planning, Performance Management and Financial Outcomes

• Oversees the Operations of the Hotel portfolio for the Pan Pacific, PARKROYAL COLLECTION and PARKROYAL brands, strategy maps and policies and ensure alignment of goals and objectives of the Pan Pacific Hotels Group’s strategic directions.
• Formulates, develops and ensures implementation and overall operational outcomes of operational business plans for Pan Pacific, PARKROYAL COLLECTION and PARKROYAL Hotels & Resorts.
• Provides leadership and strategic planning to all functions in the hotels, directing the disciplines in all areas needing strategic input.
• Has P&L responsibility for the Hotel Portfolio and ensures that agreed financial objectives and outcomes are achieved to the satisfaction of Pan Pacific Hotels Group as well as the Owners of hotels owned and managed by PPHG.
• Leads the development and consolidation of Key Performance Indicators (KPIs) for the hotel portfolio into the PPHG’s Balanced Scorecard.
• Delivers on operational and operationally-related performance against agreed targets.
• Leads weekly, monthly, quarterly and annual operating and financial planning and results, making recommendations and providing support to the hotel portfolio as required.
• Ensures implementation of branding strategies/ initiatives, as well as, quality and service standards for PPHG’s group of hotels.
• Monitors financial and management control policies and procedures within Operations requirements.
• Responds to internal and external audits to ensure continual improvement and safeguarding of PPHG’s group of hotels.

Operations Structure and Execution Platforms

• Drives and maximizes operational innovation and excellence across both hotel brands.
• Tracks and analyses performance results of each hotel against balanced scorecard objectives.
• Leads adherence to Pan Pacific Hotels Group’s brand standards through structured Product and Service reviews.
• Ensures compliance to hotel operating controls, SOPs, policies, procedures and service standards.
• Drives the institutionalization and active use of TrustYou or any other relevant platforms to own guest satisfaction.
• Responsible for the implementation of Brand strategy and standards, monitors and continues to develop and deliver highest service standards.

Leadership and Talent Management

• Creates a culture in line with PPHG’s Vision, Purpose, and Core Values amongst the hotel’s leadership and associates that permeates through all operations. Develops our Hotel Associate, bringing a service excellence mentality to the team.
• Through the effective leadership of General Managers, ensures hotel operations meet annual business and profit targets and drives sustained profitable growth.
• Ensures high calibre talent are acquired and retained throughout the group by creating a culture of rewarding high performance teams which is in line with company’s philosophy.
• Drives effective communication with staff at all levels and institutionalize a culture of accountability and continuous improvement.

Asset Management and Owner Relations

• Communicates effectively the hotel’s strategies and situation awareness to all partners: Owner, Management Company and Associates. Fully understand the existing Management Agreements (HMAs) and abide by the HMA to ensure proper management of the property and its operations standards.
• Strategizes continual improvements to the Hotel Portfolio that will positively impact the Asset Value and Financial Return and communicates effectively to concerned Partners, Owners and Management Companies.
• Facilitates open and effective communication between PPHG and Owners/Asset Managers.

Development

• Work with the development team in presentations and feasibilities on future growth opportunities.

The Person:

• At least 8 years of working experience at a Senior Management level (GM or above) in the hotel industry, with 5 years as head of multi units – either regionally or extended country role
• Has excellent Hotel management skills with strong Rooms background
• Proven track record of successfully managing Hotel Operations with multi-unit success
• Has an established positive reputation in dealing with hotel owners and asset managers. Has worked in a situation with high level involvement of owners
• Has worked closely with multiple consultants on either openings or major refurbishment projects
• Experienced in positioning brands and brand management
• Sound understanding of the working of the hospitality industry and its trends- at both international and domestic level
• Demonstrates strong Achievement Orientation, is focused on setting and surpassing standards of excellence and is constantly striving for improvement in a disciplined effective manner
• Performance-driven and entrepreneurial
• Able to drive expected and breakthrough results
• An effective Relationship Builder able to establish and maintain friendly, reciprocal, and warm relationships or networks of contacts with people across a range of cultures
• Can manage projects both from an operational and a financial position
• A strong communicator with the ability to Impact and Influence (persuade, convince, influence) to ensure support for positive effect in a professional manner across all levels internally and externally

Pan Pacific Hotels Group is dedicated to providing equal employment opportunities, including individuals with disabilities.

We regret that only shortlisted candidates will be notified.

1. HR Strategy and Planning:

• Collaborate with School Leaders to develop and implement HR policies, processes and initiatives to support School’s strategic goals and priorities.
• Facilitates workforce planning and succession management initiatives.

2. Talent Acquisition and Management:

• Collaborates with School Leaders to develop and implement strategies to attract, retain, and develop a diverse and high-performing workforce.
• Collaborates with Key Personnels to identify staffing needs and implement effective hiring and talent management processes.
• Owns the full recruitment lifecycle, including screening, interviewing and selection, ensuring a positive experience to upkeep school’s employer branding.
• Manages onboarding and orientation processes for new employees.

3. Employee Relations and Engagement:

• Drives initiatives to enhance employee engagement, satisfaction, and well-being, including staff welfare activities.
• Champions a culture of diversity, equity, and inclusion, fostering an environment where all employees feel valued and respected.
• Foster a positive and inclusive work environment by ensuring that employee concerns, conflicts, and grievances are addressed effectively in line with legal obligations and the MOE/School’s policies.
• Support the handling of disciplinary cases.

4. HR Compliance:

• Leads the daily HR operations to ensure compliance with labor laws, regulations, and MOE/school policies.
• Maintains knowledge of market trends, best practices, regulatory changes and new technologies in HR-related matters, to appropriately advise stakeholders.

5. Performance Management:

• Manages and facilitates the performance management process for all staff types.
• Provides guidance to employees on goal setting, performance evaluations, and career development.

6. HR Metrics and Reporting:

• Conducts analysis of organizational trends in support of decision-making in HR-related matters and to evaluate effectiveness of HR initiatives.
• Benchmarking and recommending good HR practices for continual improvement.

7. Compensation and Benefits Administration:

• Manages compensation and benefits programmes to ensure competitiveness and alignment with industry standards as well as school’s objectives.
• Accountable for timely, accurate and efficient payroll activities in accordance with relevant legislation.

8. HR Operations

• Oversees day-to-day HR operations managed by the team.
• Drives and constantly review HR processes to ensure good employee experience from joining to exit.
• Provide secretarial support to School’s HR Committee and Board.

9. Supervisory duties:

• Leads a team of HR personnels, promoting a culture of open communication and teamwork.
• Coaches employee performance, ensuring staff development and empowerment.

Requirements

• Proven experience in HR leadership roles, preferably in a complex organizational setting.
• Bachelor's degree in Human Resources, Business Administration, or a related field.
• Strong work ethic and personal integrity.
• Strong knowledge of Singapore employment laws and HR regulations.
• Strategic mindset with the ability to align HR initiatives with School’s objectives
• Excellent communication (spoken and written) and interpersonal skills necessary to build rapport and collaborate effectively with various stakeholders.
• Good knowledge of compensation and benefits strategies
• Tech-savvy, with proficiency in the use of HRIS, MS Office Suite and other office software.
• Ability to handle confidential information with integrity and discretion.
• A creative thinker and problem solver.
• Resilient and able to navigate a complex operating structure.A team player.

• to help on getting projects of the company.
• to manage the overall staffs of the company.
• to manage overall construction business.
• to make sure project cash flow is in order.
• manage construction resources.
• Confirm compliance with building and safety regulations.
• Fulfil contractual conditions
• Manage the legal requirements
• Analyse, manage and mitigate risks