Reporting to Executive Director, you will lead a team of specialists in the areas of talent acquisition, manpower planning and budgeting. You will manage manpower planning in accordance to expansion requirements and provide strategic advice on employer branding, talent acqusition, workforce and vendor management.

You should have a degree in the relevant business discipline and 10 years of experience in an MNC or local organisation with regional footprint. You will come with a proven track record in managing a team and strong stakeholder management skills. Prior experience working within a Matrix structure will be an added advantage. Talent Acquisition Specialists or Business Partners are welcome to apply.

Jobscope:

• Responsible for the full spectrum of human resource, administrative and building facility functions of the organization and group
• Lead and implement corporate projects in line with business strategies
• Work closely with business leaders on organizational change management, employee issues and sustainability
• Support and align growth and development of people to meet the business needs and challenges
• Ensure company policies and procedures and adhered to and keep up to date
• Attend and response to government workforce initiatives
• Spearhead CSR activities
• Chair Management and RA meeting

Requirements:

• Possess a Bachelor’s Degree or Master Degree in Human Resource Management, Business Studies/ Administration/ Management or equivalent
• Minimum 10 years of HR/ Admin managerial experience with business partnering and change management skills/experience, preferably from retail industry
• Strategic HR competencies required include Talent Management, Leadership Development, time Management, Succession Planning and Coaching
• The successful candidate is proactive , independent and possess strong leadership, project management, influential and business skills with integrity.

Responsibilities:

• Identify trendsetter ideas, discovers and explores new business opportunities in partnership with internal department.
• Formulate business development strategies.
• Aggressively source, negotiate and acquire new clients.
• Create opportunities / collaborations with potential partners.
• Work together with the marketing team to create impactful and effective growth strategies for marketing and brand building.
• Ensure all KPI’s are met.
• Being adaptive to market and industry changes, and aim to establish opinion and eventual market share leadership.
• Identify trends and insights to drive optimized performance.
• Manage and maintain budgets and optimizing partnership and vendor pools.

Requirements:

• Min 8 years of relevant working experience in business development
• Ability to demonstrate strategic thinking
• Excellent communication and interpersonal skills with key stakeholders
• Driven, motivated, and with an entrepreneurial mindset
• Highly adaptable and enjoys working in a fast-paced organisation
• Strong working ethic and proactive

Candidates with more experience will be considered for a Director role.

You will lead the work on some of the most popular consumer brands in the world, impacting the daily lives of nearly 2 billion people in the fastest growing region in the world. You will work for clients who not only care about success in the marketplace, but are passionate about the role of brands in helping bring about social change.

Expectations of an Associate Creative Director

• Help lead and inspire creative teams to develop innovative design solutions, from broad concept development through implementation
• Ideate, write and execute original and iconic creative concepts in response to client briefs, objectives or goals
• Is responsible for the proper placement, context and meaning of every image and graphic element within a creative assignment
• Extend client relationships and explore new ways to deliver value
• Develop creative ideas that meets both our clients’ objectives as well as our business objectives, maintaining the company’s expected levels of creative excellence and professionalism
• Present, share and review creative work with Executive Creative Director/s, Account Management and Planning Leads as well as members of the Management Team
• Manage multiple projects from concept through to completion, working with both in-house resources and third-party vendors
• Collaborate effectively with Account Management, Planning and the broader creative team to develop disruptive and iconic work
• Manage multiple projects from concept through to completion, working with both in-house resources and third-party vendors
• Participants in, and leads brainstorming sessions
• You will report into a Creative Director-level and above

Expectations as a member of our community

• You believe passionately in the power of creativity to bring change to the world. But you’re realistic and have a clear-eyed view of what it will take to get there: not a path you walk alone, but with a group of people putting a diverse range of skills and perspectives to work, towards a common goal
• Your ideas and your voice will be heard, respected and protected with passion. Ideas are not disposable commodities here, they are our most precious assets
• You will be tested, you will be challenged and you will be pushed beyond your comfort zone, but you will equally be supported, encouraged and celebrated. Because the true value of a community is that we bring out the best in each other

Expectations as a team leader

You will learn that we prefer not to hire our leaders, but to grow them. As your own leadership journey evolves, your primary goal will be to nurture the next generation of leaders. You will reflect our “People First” ethos, where we believe that the best work can only come from a team that feels happy, secure and motivated, with a clarity of purpose. You understand that humility and kindness are equal in importance to daring and initiative. You value diversity, equality and inclusivity, not because it’s fashionable but because it’s obvious.

In your role, you will specifically be expected to:

• Provide leadership and professional development to department staff.
• Mentor and train team members, write performance reviews, and allocate work
• Monitor teams to deliver beyond client’s expectations
• Motivate your team, and be the glue that keeps teams going
• Set goals and KPIs for each team member, and works with them to achieve these

Special requirements

• You have about 10-12 years of work experience and a book brimming with brave ideas that have made an impact, big or small, on the world we live in
• You’re a keen student of life, open and curious, always learning
• As a communicator, every surface, every channel, every medium, social or otherwise, is your canvas. You’re just where people are
• You’ve won a few of the awards that matter. Winning isn’t everything, but excellence is
• Strong grasp of social media space and online media jargon and technology
• Ability to work under pressure and meet deadlines in a fast-paced creative environment
• Ability to effectively and appropriately interact with co-workers at a variety of levels, across many disciplines
• Understands and uses the latest in computer design software
• After hours work and overnight traveling to shoots and post sessions required
• Naturally well organised and unfazed when working towards deadlines

About the Role:

We are looking for an experienced and dedicated Service Operations Director to lead and oversee the service operations in Gain City Logistics. He/She shall ensure timely and accurate responds to feedback and take an active role in resolving any issues. You may also be involved in sales, transportation, stock control, warehousing and monitoring the flow of goods.

Responsibilities:

• Develop and implement service and logistics strategies that align with our business goals and customer needs
• Lead and manage high-performing teams across service operations, logistics, and transportation
• Foster a culture of customer-centricity, continuous improvement, and operational excellence
• Drive process improvements, efficiency gains, and cost savings across the service and logistics value chain
• Collaborate with cross-functional teams, including sales, marketing, and finance, to ensure seamless execution and alignment
• Analyse key performance metrics, identify areas for improvement, and implement data-driven solutions
• Ensure compliance with regulatory requirements, industry standards, and company policies
• Review workflow improvements to enhance efficiency and responsiveness
• Establish performance metrics for customer representatives
• Establish service level and requirements for the department
• Develop and implement methods to record, assess, and analyse customer feedback

Requirements:

• Minimum a bachelor's degree in Logistics and/or Supply Chain or equivalent
• Has at least 10 years of management and customer service experience

You will lead the work on some of the most popular consumer brands in the world, impacting the daily lives of nearly 2 billion people in the fastest growing region in the world. You will work for clients who not only care about success in the marketplace, but are passionate about the role of brands in helping bring about social change.

Expectations of a Creative Director

• Lead group brainstorming/concept development sessions
• Lead and inspire creative teams to develop innovative design solutions, from broad concept development through implementation
• Provide clear constructive direction on content and design solutions
• Lead creative and production teams to ensure feasibility of design solutions and articulate design principles and guidelines for implementation
• Set and manage client expectations regarding design process and deliverables
• Ideate, craft and execute original and iconic creative concepts in response to client briefs, objectives or goals
• Is responsible for the proper placement, context and meaning of every image and graphic element within a creative assignment
• Extend client relationships and explore new ways to deliver value
• Develop creative ideas that meets both our clients’ objectives as well as our business objectives, maintaining the company’s expected levels of creative excellence and professionalism
• Present, share and review creative work with Executive Creative Director/s, Account Management and Planning Leads as well as members of the Management Team
• Manage multiple projects from concept through to completion, working with both in-house resources and third-party vendors
• Collaborate effectively with Account Management, Planning and the broader creative team to develop disruptive and iconic work
• Manage multiple projects from concept through to completion, working with both in-house resources and third-party vendors
• Participants in, and leads brainstorming sessions
• You will report into an Executive Creative Director and/or Chief Creative Officer

Expectations as a member of our community

• You believe passionately in the power of creativity to bring change to the world. But you’re realistic and have a clear-eyed view of what it will take to get there: not a path you walk alone, but with a group of people putting a diverse range of skills and perspectives to work, towards a common goal
• Your ideas and your voice will be heard, respected and protected with passion. Ideas are not disposable commodities here, they are our most precious assets
• You will be tested, you will be challenged and you will be pushed beyond your comfort zone, but you will equally be supported, encouraged and celebrated. Because the true value of a community is that we bring out the best in each other

Expectations as a team leader

You will learn that we prefer not to hire our leaders, but to grow them. As your own leadership journey evolves, your primary goal will be to nurture the next generation of leaders. You will reflect our “People First” ethos, where we believe that the best work can only come from a team that feels happy, secure and motivated, with a clarity of purpose. You understand that humility and kindness are equal in importance to daring and initiative. You value diversity, equality and inclusivity, not because it’s fashionable but because it’s obvious.

In your role, you will specifically be expected to:

• Provide leadership and professional development to department staff
• Mentor and train team members, write performance reviews, and allocate work
• Monitor teams to deliver beyond client’s expectations
• Motivate your team, and be the glue that keeps teams going
• Set goals and KPIs for each team member, and works with them to achieve these

Special requirements

• You have about 12-15 years of work experience and a track record of brave ideas that have made an impact, big or small, on the world we live in
• You’re a keen student of life, open and curious, always learning
• As a communicator, every surface, channel and medium, social or otherwise, is your canvas. You’re just where people are
• Won the awards that matter. Winning isn’t everything, but excellence is
• Understand social media, online media jargon and technology
• Can work under pressure and meet deadlines in a fast-paced creative environment
• Ability to effectively and appropriately interact with co-workers across levels and disciplines
• Understands and uses the latest in computer design software
• After hours work and overnight traveling to shoots and post sessions can be expected
• Naturally well organised and unfazed when working towards deadlines

Responsibilities

• Create and execute a strategic sales plan that expands our customer base and extends the company's global reach
• Meet with potential clients and grow long-lasting relationships that address their needs
• Recruit sales representatives, set objectives, train and coach them, and monitor their performance
• Identify knowledge gaps within the team and develop plans for filling them
• Ensure that company quotas are met by holding daily check-ins with sales team to set objectives and monitor progress
• Manage the month-end and year-end close processes

Required skills and qualifications

• 10 years of experience in managing sales in a corporate setting
• Proven record of success with the entire sales process, from planning to closing
• Excellent communication, interpersonal, and organizational skills
• Superb leadership ability
• Ability to travel at least 80% of the time

Preferred skills and qualifications

• Motivational speaking experience
• Proven success rate at levels above sales quota

Work location: Loyang Way

Working Week: 5.5 days

Working Hours: 9 am to 6 pm, Monday to Friday

Saturday: 9 am to 1 pm Saturday

Monthly Salary: S$15,000 to S$16,500

Key Responsibilities:

1. Drive strategic and technical innovation decisions, ensuring the company stays at the forefront of the metal packaging industry.
2. Drive innovation/invention and design to enable manufacturing lines to run more efficiently with reduced downtime, less material waste, and greater output per unit of time.
3. Drive operational excellence through innovation and provide practical solutions that enhance productivity and minimize operational costs for the company.
4. Lead the product development team to define and influence the direction of future industry innovations.
5. Comply with safety and metal packaging regulations and requirements.

Job Requirements:

1. Bachelor’s degree in engineering - mechanical manufacturing technology and equipment (highly preferred).
2. Strong leadership skills to shape the direction of product development and operational excellence are key to contributing to the company’s growth and success in a competitive market.
3. Minimum of 18-20 years of hands-on experience in the metal packaging machine design sector.
4. Proven track record of working on various complex projects, ranging from machine design to integrating cutting-edge technologies that improve operational efficiency and product quality.
5. Proven 2-3 patent designs being published and recognized by the industry – for example, it has become the industry benchmark, setting new standards for quality and performance.
6. Strong interpersonal and communication skills in written and verbal English and Chinese, as you must communicate frequently with internal stakeholders in China and external stakeholders across China and Asia.

(Candidate will be required to oversee Operations & Marketing for both Tianyi Biomedical Tech as well as Tianyi InMed TCM Clinic)

Responsibilities:

• Take charge and conceptualise marketing proposals / initiatives to increase awareness of company
• Take charge and conceptualise sales proposals / initiatives to increase awareness of company
• Drive consumers interest in company and products, achieving KPIs
• Research and identify new business opportunities & marketing trends - including new markets, growth areas, trends, customers, partnerships, products and services - or new ways of reaching existing markets for company’s products and services
• Executes and supports the operational aspects of business and troubleshooting
• Oversee operations departments such as admin, sales, marketing and customer service
• Assist management in determining best operations procedures suited to ensure smooth execution of projects & events
• Ensure cohesion between departments to meet company’s expected targets
• Consistently review operations and team performance to identify problems, concerns, and opportunities for improvement and propose solutions.
• Set up and review standard operation procedures
• Maintains successful performance by increasing revenues, controlling expenses and providing a return on investment for company

Requirements & Qualifications

• Recognised Bachelor’s in Business Administration, Marketing, or any related background
• At least 5 years of experience
• Excellent track-record in meeting targets / goals
• Able to perform on the ground work
• Excellent attention to detail and strong analytical skills.

About our client:

Our client is a fully digitized trade finance platform that brings businesses requiring supply chain financing with investors who invest in trade finance assets as an alternative asset class. They aim to become the leading platform in originating and distributing supply chain finance assets globally.

Role Summary:

They are looking for an ambitious individual with an entrepreneurial spirit to join their Commercial – Origination team focusing on Structuring and Solutioning. The individual will have a positive and friendly attitude with three primary areas of responsibilities

(1) developing client value propositions in the space of supply chain finance (“SCF”) and receivables finance (“RF”);

(2) Managing business and deal enablement;

(3) Leading end-to-end deal execution

Responsibilities:

(1)  Developing client value proposition

- Collaborate with Corporate Coverage to co-develop the Supply Chain Finance (SCF) and Receivables Financing (RF) product strategy, focusing on market insights, identifying existing gaps, and exploring new opportunities.

- Create tailored transaction structures that meet client needs, address their pain points, and include appropriate risk mitigation solutions for internal stakeholders and investors.

- Give market feedback to the Trade Product team to help develop or enhance products and systems.

(2)  Managing business and deal enablement

- Led the deal team to ensure that the execution timeline was met on schedule and escalated any gaps to the team.

- Collaborated with clients and internal teams to carry out corporate and transactional due diligence.

- Maintained high-quality standards in all document interactions by developing related investor materials and writing internal deal memos and approval documents.al memos and approval documents.

(3)  Leading end-to-end deal execution

- Assist Corporate Coverage with all product-related aspects of prospecting and client pitches.

- Offer product expertise and collaborate with other internal teams to develop tailored solutions.

- Oversee all aspects of deal execution, working closely with Risk, Legal, and DS&I to ensure the timely and smooth execution of deal mandates.

Role-specific technical competencies:

- Understanding of Supply Chain Finance (SCF) and Receivables Financing (RF) products, along with associated risks such as credit risk, fraud risk, financial crime compliance (FCC) risk, and legal risks.

- Experience in managing cross-functional projects.

- Excellent skills in stakeholder management, communication, and presentations.

- Strong proficiency in Microsoft Office applications, including Excel, Word, and PowerPoint.

- Proficiency in English is required; knowledge of additional languages is a plus.

Requirements

Qualifications (training, licences, memberships and certifications):

- A college degree is required; a master's degree is a plus.

- At least 6 years of experience in Transaction Banking, Corporate and Institutional Banking, or as a Corporate Credit Analyst.

- Ability to work effectively under pressure in a fast-paced environment.

- Strong analytical skills and the ability to multitask.

- Works well in a team but also capable of working independently and making sound decisions.

The General Manager/Sales Director is responsible for overseeing all aspects of the business, ensuring efficient operations, managing teams, and driving growth through strategic sales leadership. This role involves overseeing multiple departments, developing and executing sales strategies, and ensuring that revenue targets are met.

Key Responsibilities:

Strategic Leadership:

• Develop and implement long-term strategies for business growth and revenue generation.
• Lead and inspire cross-functional teams to drive operational excellence and achieve organizational goals.
• Identify new market opportunities and diversify business offerings.
• Oversee key decision-making processes and ensure alignment with corporate vision.

Sales & Revenue Growth:

• Drive the sales team to achieve revenue targets and KPIs.
• Develop, implement, and manage sales plans and programs to enhance profitability and market penetration.
• Establish and maintain strong relationships with key clients, stakeholders, and partners.
• Monitor and analyze market trends to adjust strategies and tactics.

Team Management & Development:

• Recruit, mentor, and manage sales managers, teams, and operational staff.
• Provide ongoing training and professional development to team members.
• Foster a culture of high performance and teamwork across departments.
• Conduct performance reviews, set goals, and ensure accountability.

Operations & Financial Oversight:

• Manage the day-to-day operations, ensuring efficiency and profitability.
• Monitor budgetary performance and provide financial reporting to the executive team.
• Control operational costs and optimize resource allocation.
• Ensure the company’s compliance with relevant regulations and industry standards.

Client Relationship & Customer Success:

• Develop and nurture relationships with key clients and partners.
• Ensure a high level of customer satisfaction and service excellence.
• Address any concerns or issues raised by clients promptly and effectively.

Market Analysis & Reporting:

• Conduct competitive market analysis to assess industry trends and adjust strategies.
• Report on sales performance, operational efficiency, and other relevant KPIs to CEO.

Requirements:

Education & Experience:

• Bachelor’s degree in Business Administration, Sales, Marketing, or a related field.
• Minimum of 7 - 10 years of experience in a leadership or management role, ideally in sales or business operations.
• Proven experience in driving revenue growth, managing sales teams, and achieving business objectives.

Skills & Competencies:

• Strong leadership skills with the ability to motivate and guide teams towards achieving business goals.
• Expertise in developing and implementing successful sales strategies, managing large sales teams, and securing major accounts.
• Excellent verbal and written communication skills to interact with clients, stakeholders, and team members.
• Strong analytical and problem-solving abilities to assess business performance and market conditions.
• Excellent negotiation and decision-making skills in complex business situations.
• Strong understanding of financial reports, budgets, and P&L management.
• Ability to handle multiple projects simultaneously, prioritize tasks, and ensure deadlines are met.

Attributes:

• Proactive, goal-oriented, and results-driven.
• Strong interpersonal skills with a focus on relationship-building and client management.
• High level of integrity and professionalism.
• Ability to thrive in a fast-paced, high-pressure environment.

Compensation:

• Competitive salary based on experience.
• Benefits package including [healthcare insurance, medical reminbursement, mobile allowance, transport allowance).

The Service Delivery Director leads Singtel Enterprise Business (SEB) managed services projects, overseeing account teams, customer engagement, and service delivery operations. They ensure teams meet SLA targets, drive customer experience improvements, and manage service delivery across functions.

They are responsible for budgeting, financial management, and resourcing strategies for their portfolio, including managing third-party vendors.

The Director will also mentor teams, sponsor continuous service improvement programs, and champion digitalization initiatives to enhance delivery.

The Director will also collaborate with the Business Segment Head/Lead, the Director handles customer engagement within the Global Delivery organisation.

Service Delivery

Service Delivery encompasses the end-to-end deliverables specified in the Service Contract provided by Singtel Group (or its subsidiaries).

This includes service governance, client engagement with customers, and managing the expectations and outcomes for both external and internal senior stakeholders and also focuses on account growth and ensuring an excellent customer engagement experience.

The Service Delivery Director is responsible for managing multiple account delivery teams in alignment with Singtel's commitments to various service contracts.

The Service Delivery Director is also expected to develop strategic and tactical plans to ensure delivery meets contractual obligations to customers. Key responsibilities include (but are not limited to): -

• Driving service delivery to meet and exceed contractual SLA commitments.
• Sponsoring delivery teams in implementing digitalization initiatives to enhance efficiency and improve the service engagement experience.
• Managing senior stakeholders (e.g. CxOs, VPs, and IT Heads) through effective communication and portfolio management during major incidents.
• Building and strengthening client relationships through in-depth knowledge of customer domains.
• Identifying opportunities and supporting the Sales Team in pursuing new business prospects to grow the EWO portfolio.

Operations

The Service Delivery Director is expected to lead both the Service and Technical delivery team in day-to-day operations matters, and ensure services are delivered with pride and sustainable model to meet our SLA deliverables.

Operation delivery includes leading team on delivery excellence, and drive towards continuous service improvements, and to enhance the service values to the customer.

The Service Delivery Director is also expected to engage and manage 3rd party partners and vendors, to align their delivery competency and capabilities with Singtel service contract to our customers.

Financial Management

The Service Delivery Director is expected to manage the financials for the service portfolios under the purview, in accordance with the Business Case of the service contracts on Cost of Delivery, recovery of cost in respective cost centre in a healthy state.

Financial management responsibilities include but not limited to: -

• Annual AOP budgeting, financial planning across the portfolio.
• Manpower and resourcing budgeting
• Operation run rate and forward planning
• Monthly financial status tracking and progressive report
• Operations and Financial optimization

People and Growth

The Service Delivery Director is expected to coach and mentor Associate Directors, Service Delivery Managers, and delivery teams, whether under direct or indirect management (e.g., third-party partners or contractors). This includes providing thought leadership and demonstrating strong people management skills for the various teams within the service portfolios.

The Service Delivery Director is responsible for developing a Portfolio Strategy and Tactical Performance Measurement for the teams under their supervision. They should adopt a top-down approach to KPI setting for the delivery teams within the portfolio.

The Service Delivery Director should conduct routine communication sessions with members of the delivery teams and their direct reports to provide directives and guidance. This includes holding weekly, monthly, quarterly, semi-annual, or annual meetings, as well as one-on-one sessions and performance assessments, as required.

Corporate Engagement

The Service Delivery Director would support Global Delivery 5 key initiatives within their portfolio: -

• Customer First,
• Quality First,
• People First,
• Digital First,
• Security First,

The Service Delivery Director would support any other Singtel and/or SEB corporate program and events, as required.

The Service Delivery Director would support and promote collaboration within the delivery teams, Singtel and/or SEB organization.

Skills for Success:

• Degree holder
• ITIL Foundation
• Min. 15 years in general IT service delivery, in 1 or more Technical Domain or Min 8-10 years working in enterprise scale IT environment
• Experience with Service Delivery Management / Project Management / proficient in at least 2 or more technical workstreams (Network, System, DB, Storage, Hosting, Cloud, Workplace services, Telco services)
• Executive Stakeholders Management
• People management
• Presentation skills
• Project P&L & Portfolio Financial Management

In this Strategic Account Development role, you will be responsible for driving the growth of NielsenIQ’s Strategic Analytics & Insights (SA&I) business with key strategic global and regional clients in APAC, fostering profitable revenue expansion, and increasing awareness of the broader SA&I portfolio.

As the Account Development Director, you will take ownership of key global and regional client relationships, leveraging your extensive knowledge of the FMCG industry and NielsenIQ’s products and services. Your role will involve aligning customer priorities with NielsenIQ’s capabilities, identifying and capitalizing on opportunities to deepen commercial relationships and generate additional revenue. You will be responsible for managing a dynamic sales pipeline, accurately forecasting sales for your portfolio, and driving results through multiple sales drivers, including prospecting, campaigns, and other account engagement tools.

This is a unique opportunity for a seasoned commercial leader with a proven track record in generating new revenue from existing clients. You will be expected to drive positive change, challenge existing business processes, and achieve success with the support of the wider industry team. In this role, you will engage at all levels within a matrixed organizational structure, ensuring the effective use of the service model to build and maintain strong, best-in-class NielsenIQ-client partnerships.

Core Responsibilities

• Revenue Growth & Strategic Leadership: Take ownership of revenue generation, driving profitable growth for NielsenIQ (NIQ) Strategic Clients across APAC Local markets. Develop and execute strategic account sales plans, aligning with SA&I global and regional cluster leaders, and ensure consistent performance through the management of sales pipelines, setting sales quotas, and providing monthly sales forecasts. Lead the renewal and negotiation of contracts while delivering revenue goals, maintaining a long-term growth focus.
• Client Relationship & Business Development: Own and nurture commercial relationships with clients, particularly at the senior level and C-suite, to ensure long-term business success. Develop Joint Business Plans, deeply understand client business strategies, and identify growth opportunities. Continuously engage with key decision-makers, influence strategies, and drive sales opportunities to help clients achieve their objectives.
• Collaboration & Teamwork: Partner effectively with internal teams, such as Regional Account Development Leaders, Customer Success leaders, and Strategic Anlytics & Insights Global Leaders, to align on goals, share accountability for revenue targets, and ensure seamless execution of strategies. Ensure that projects meet profitability guidelines and provide input for pricing and RFP decisions.
• Client Advocacy & Market Intelligence: Act as the client's voice, gathering insights on market trends, competitor activities, and customer needs. Establish and maintain senior-level relationships, providing input for product development based on client feedback and market dynamics. Collaborate with Client Advisory Boards and contribute to developing mid/long-term product roadmaps.
• Reporting & Strategic Planning: Take ownership of client-level annual operational planning (OP), ensuring alignment with regional and cluster leaders. Create detailed sales reports and provide feedback to senior leadership, maintaining a balance between achieving short-term sales goals and driving long-term growth.
• Brand Representation & External Engagement: Advocate for the NielsenIQ brand through external events and client engagements to unlock new opportunities and strengthen relationships.
• RFP Involvement & Client Solutions: Lead and support major RFPs, including multi-market opportunities, while collaborating with local sales leaders to define the best solutions for client-specific needs. Coordinate APAC markets for global RFPs to ensure alignment and consistency.

Our client is Singapore leading player in Real Instate industry. Due to their current expansion plan, they are looking for a Executive Assistant, in hopes of developing the current high performing Secretary team. They are located in the Central area – easily accessible.

Duties of Executive Assistant:

• Manage Directors’ schedules efficiently.
• Draft various documents and maintain quality standards.
• Coordinate meetings and disseminate communications promptly.
• Plan business events involving internal and external stakeholders.
• Handle confidential strategic projects for Senior Management.
• Lead cross-divisional team projects with effective communication.
• Assist in onboarding top executives and new joiners.
• Arrange travel logistics and handle expense reporting.
• Coordinate with drivers and manage vehicle maintenance for executive transportation.

Requirements:

• Min Diploma holder in any discipline
• Min 5 years of secretarial experience to Senior Management
• Proficient in Microsoft Office

Interested candidates who wish to apply for the advertised position, please email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2198636 (Oh Puey Xin)

As a fast growing private life insurance brokerage with offices in Singapore and Hong Kong, our Client is now looking for a highly motivated individual to join the dynamic team of 5. This new addition will be reporting to the CEO.

Responsibilities:

• Maintain consistent engagement with clients and partners in developing robust and sustainable referral relationships
• Build up ongoing development of new client relationships to ensure a balanced referral source portfolio
• Provide professional and quality advice to clients on their liquidity planning and insurance needs
• Achieve annual target of net revenue or an amount agreed upon during the annual review
• Fulfill full compliance to our internal compliance policies as well as applicable regulatory requirements
• Submit new business documents timely and accurately
• Provide quality ongoing service to existing policyholders by conducting annual policy reviews in a timely manner
• Support other team members in client meetings, medicals and presentations.

Requirements:

• Bachelor’s degree or above from Finance or related discipline
• Valid MAS licence required.
• 8-10 years’ working experience in sales and/or relationship management experience preferably in the private insurance or banking industry
• Proactive, self-motivated, self-disciplined with integrity and commitment to serving the clients’ need
• Strong relationship development/management, communication and presentation skills

A Better Co Pte. Ltd | EA Licence: 24C2350 | Jerlin Aw Bi Zhi (R1218675)

Ready to take the next step in your career with us?

• Standard Chartered is a leading international Trade bank with a presence in over 50 of the world’s most dynamic markets whilst serving clients in a further 85. Our purpose is to drive commerce and prosperity through our unique diversity, and our heritage and values expressed in our brand promise, Here for good.

The Role

• This role is at the heart of the purpose of the organisation and is a unique opportunity to manage and lead the Conduct, Financial Crime Compliance (CFCC) Advisory global team for Trade which is part of our Transaction Banking (TB) business in our Corporate and Institutional Banking (CIB). It is a critical role in the Function helping the business effectively manage risk as they provide products and services that power the real economy.

Key Responsibilities:

• The role holder will be one of the senior risk management leaders of the CFCC Advisory TB team and will be responsible for the oversight of sub-risk types across Compliance, Financial Crime Compliance (AML, Sanctions, Anti-Bribery and Corruption and Fraud) and Conduct Risk.
• Support and implement the vision, strategy, direction and leadership for Trade CFCC, in support of the Bank’s strategic direction and growth aspirations.
• To drive high standards of regulatory compliance and deliver key priorities and initiatives.
• Proactively support and effectively challenge the delivery of the TB business strategy within the bank’s risk appetite and in compliance with the relevant risk type frameworks.
• Support and challenge the Business in management of non-financial risks, adhering to non-financial risk frameworks and embedding good risk culture and knowledge across the Trade business.
• Ensure proactive and timely identification, assessment, advice and dissemination of evolving regulatory changes/practices and associated risks, and proactive engagement in regulatory reform for Trade.
• Providing governance and oversight over the implementation of CFCC related policies and procedures relevant to Trade.
• Develop and maintain effective policies/processes/DOIs to address CFCC risks across Trade, aligning with relevant regulatory requirements.
• Develop/support Trade AML, Sanctions and Fraud risk training programmes to meet the training needs of Trade.
• Ensure effective management of all CFCC matters and, in collaboration with the rest of the team, effectively manage the oversight and challenge of regulatory issues that have impact on the Bank.
• Collaborate with the other compliance colleagues to anticipate horizon risks that may have a significant impact on Trade and develop effective strategies to mitigate such horizon risks including global standards for conduct of business.
• In the event of serious regulatory breaches, or where risk tolerances have been breached, support the escalation to senior management in the Bank and relevant regulators.
• Support delivery of Risk Assessments, including the Compliance Risk Assessment, Product Risk Assessment and Global AML, ABC and Sanctions Risk Assessments.

People & Talent

• Effectively influence globally beyond immediate area of control.
• Develop talent in the immediate team and grow knowledge in Trade risk management across the Function.
• Effective supervision and take personal responsibility for embedding the highest standards
• Demonstrate the appropriate culture and values consistent and set appropriate tone and expectations in collaboration with risk and control partners.

Key Stakeholders

• Role holder will work with a diverse group of stakeholders across Functions, Businesses and multiple markets. They will also represent the organisation in industry wide regulatory bodies shaping regulatory frameworks and bringing insights on industry developments.
• Build and maintain an effective and constructive relationship with key business and functional stakeholders that is based on trust, capability and integrity, providing timely, responsive and quality regulatory compliance advice and guidance to enable the business and functions to meet/ achieve their strategic tactical objectives.

Our Ideal Candidate

• 15+ years of experience in a regulated financial institution
• Extensive working knowledge and expertise in Trade products, processes and / or operations.
• Professional certification associated with Audit, Risk, Financial Crime, Compliance or Fraud will be preferred but not essential.
• An active participant in industrywide bodies focused on Trade
• Sound judgement on business practices, regulatory relationship management and reputational risk.
• Proven ability to establish relationships with and exert influence on senior management and with regulators and other external stakeholders
• Strong leadership qualities, excellent interpersonal skills and multi-cultural awareness and sensitivity.
• Ability to collaborate and work dynamically across country, region, business and group stakeholders.
• Be able to operate independently, and demonstrate robustness in ethics and resilience
• Strong problem solving, decision making and agile mindset.

Role Specific Technical Competencies

• Compliance and Financial Crime Compliance Policies and Standards
• Data Gathering and Analysis
• Business Ethics / Acumen
• Cross Functional Collaboration
• Emerging Technologies
• Operational Governance / Internal Controls

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

Make an Impact by

• Identify and strike a partnership with the right insurer who is capable of;
• a) Offering strong commercials,
• b) Support the partnership with some committed investment to build capability
• c) Designing product and pricing suitable to Singtel
• d) Building a tech stack to offer strong pre & post purchase journey and
• e) A good customer claims experience
• Work with Analytics, CLM, IT, Customer Success and Customer Value to deliver the desired GWP and Revenue
• Design the right buy flows, claims process and other aspects of customer touch points to drive a good user experience

Skills for Success

• Corporate Agent License
• Worked in the financial services and digital space
• Understanding the Insurance Regulatory framework
• Keen appreciation of analytics and ability to work Advanced Analytics team
• Comfortable to work on business case and product profitability
• Comfortable in managing external and internal stakeholders
• Deep understanding of channels both Digital & Tele-calling

Rewards that Go Beyond

• Flexible work arrangements
• Full suite of health and wellness benefits
• Ongoing training and development programs
• Internal mobility opportunities

Are you ready to say hello to BIG Possibilities?

Take the leap with Singtel to unlock new opportunities and accelerate your growth. Apply now and start your empowering career!

We are committed to a safe and healthy environment for our employees & customers and will require all prospective employees to be fully vaccinated.

Roles & Responsibilities

5-10 years and more of experience in hair dressing, especially in scalp care.

Excellent interpersonal skill and willing to lead.

Performs specialised hair services and scalp treatment to customers. This include cut, colour, rebonding, kertain treatment, stylising and various types of scalp treatment.

Training and team building.

Existing servicing a pool of clients.

Provide professional recommendations to customers

Oversees Business and operations

Believe in team spirit and good customer services.

Billingual in English and Mandarin

• Reporting to Managing Director/ Group CEO based in Singapore, you will run your own recruitment/staffing business units to kick-start and manage new businesses in the country
• Drive and run business development activities within individual and within the team to secure new clients in Singapore and the region
• Manage, grow and drive to optimize the profitability of the recruitment business units in the country and region under your care/portfolio
• Ensure individual sales targets are met, and to consistently seek for growth
• Responsible for P&L
• To work together within the management team to foster a good, healthy and positive team’s dynamics
• Monitor and analyze market trends, business opportunities for growth either in an organic or acquisition mode
• Backup Managing Director / Group CEO as and when needed/assigned to any special/strategic projects as and when required.

What we are looking for:

• Strong knowledge and experience in the Recruitment industry, either in Temporary/Contract or Permanent recruitment
• Good business acumen and an achievement mindset
• Proven sales record, results/KPI driven
• Dedication and drive to work in a dynamic and fast paced environment
• Excellent leadership and interpersonal skills

Our client is an established and growing company and they are looking for:

Deputy Managing Director, Business Group

Overview:

Our client is seeking an experienced, dynamic, and strategic Deputy Managing Director to support the Managing Director in overseeing and leading their diverse operations in Laundry Management (providing laundry services to hospitals in Singapore), Business Outsourcing Services, Bakery Operations and Kitchen Operations in a correctional facility.

The ideal candidate will be a results-driven leader with a strong background in managing multi-functional operations, a keen financial acumen, and a proven ability to drive strategic growth. This individual will play a critical role in steering the company’s overall direction while ensuring operational excellence, efficiency, and profitability.

Key Responsibilities:

• Provide strategic leadership to oversee the daily operations of laundry services, bakery operations, business outsourcing services, and kitchen operations in a correctional facility.
• Develop and execute business strategies that align with the company’s overall goals and vision.
• Establish operational goals and metrics, and drive continuous improvement initiatives across all business areas.
• Work closely with the Executive Team to formulate and implement long-term strategic plans, contributing to the company’s growth and sustainability.

Operations and Financial Management:

• Oversee the operational efficiency of all business units, ensuring smooth and cost-effective service delivery.
• Develop and manage annual budgets, analyse financial performance, and implement corrective actions where necessary.
• Ensure that key performance indicators (KPIs) for each operational area are met, including profitability, service delivery standards, and customer satisfaction.
• Drive cost-saving initiatives without compromising quality and service excellence.

Team Leadership and Development:

• Lead, mentor, and develop a diverse team of managers across different operations to ensure high performance and professional growth.
• Foster a culture of collaboration, innovation, and accountability within the teams.
• Provide leadership and guidance to ensure that all teams are aligned with the company’s vision, values, and objectives.

Client and Stakeholders Management:

• Build and maintain strong relationships with key clients, especially hospitals and correctional facilities, to ensure service excellence and client satisfaction.
• Act as the primary point of contact for external stakeholders, including suppliers, partners, and regulatory bodies;
• Manage contract negotiations and ensure compliance with industry standards, regulations, and service level agreements.

Operational Excellence and Risk Management:

• Monitor industry trends, market conditions, and competitor activities to ensure the company remains competitive and complaint.
• Oversee quality control measures to maintain high service standards across all operations.
• Identify potential risks to business operations and implement proactive strategies to mitigate them.

Job Requirements:

Experience:

• Minimum 10 years of experience in operations management, with a proven track record of success in leading multi-functional teams.
• Previous experience in overseeing complex operations in laundry services, bakery operations, business outsourcing services, or kitchen operations, especially in a regulated or high-demand environment (e.g., hospitals, correctional facilities).
• Strong experience in financial management, budgeting, and performance analysis, with a solid understanding of P&L management.

Skills and Competencies:

• Exceptional leadership abilities, with experience in managing large, cross-functional teams.
• Strong strategic thinker with the ability to align day-to-day operations with the broader business goals.
• Excellent financial acumen, with the ability to interpret data, make data-driven decisions, and manage budgets effectively.
• Strong problem-solving skills and the ability to address operational challenges with innovative solutions.
• Ability to thrive in a fast-paced, complex environment while maintaining a focus on ling-term growth and sustainability.

Qualifications:

• A degree in Business Administration, Operations Management, or a related field (MBA preferred).
• Knowledge of regulatory requirements and industry standards, particularly within the healthcare, correctional, and food services sectors, is a plus.
• Strong verbal and written communication skills in English.

Key Attributes:

• Strong vision and strategic foresight.
• Results-oriented with a hands-on approach to problem-solving.
• High level of integrity and professionalism.
• Adaptable, with the ability to lead through change and uncertainty.
• Passionate about delivering service excellence and operational efficiency.

What Our Client Offers:

This is an exciting opportunity for a seasoned leader to make a significant impact across multiple diverse operations. They offer a collaborative work environment where your leadership, strategic vision, and ability to drive performance will be highly valued. As Deputy Managing Director, you will play a key role in shaping the future of their company and driving their success across several critical business units.

Are you ready for a challenging and exciting endeavour that will require the investment of a lot of hard work, dedication and all your experience? Are you ready to bring your skills and competencies to support the establishment and enhancement of our client’s business? If yes, you might be exactly the new team member they are looking for!

Please submit your updated and comprehensive CV in MS WORD FORMAT ONLY (NOT PDF) with full career details, stating current or last drawn salary with full breakdown such as base, incentives, AWS, etc. and expected salary, contact details, educational qualifications, working experiences, reasons for leaving each past employment(s) and availability date to:

[email protected]

Personal Data Protection Statement for Job Applicants

Please be informed that the personal data you provided by way of your job application to Benchmark will be collected, used and disclosed by or on behalf of Benchmark to determine or investigate your suitability, eligibility or qualifications for employment with Benchmark and/or its clients and manage your application for employment with Benchmark and/or its clients including identifying you as potential candidate for future suitable positions and/or notifying you of any such positions, either existing or in the future.

Thank You!

We thank all applicants for their interest in a career with our client. Due to the high volume of incoming applications, we will not be able to respond to all applicants. Therefore, only shortlisted applicants will be notified for interviews. All applications will be treated with the strictest confidence.

THOMAS CHAN | MOM CEI No: R1766693 | Benchmark Staffing Solutions | MOM EA License: 21C0679 | UEN: 53435609E

JOB SUMMARY

The role of Associate Director for Retail is responsible for driving sales growth by managing relationships with intermediary/distribution partners, delivering service excellence leveraging on the company’s capabilities and market insights to meet/exceed FUM and flows target. This role requires the individual to be a team-player and has a goal-oriented positive mindset, empathy, confidence, adaptability, proactivity, integrity, resilience, strong communication skills and passion to develop business.

KEY ACCOUNTABILITIES

• Actively participate and assist the head of department (HOD) to develop the organisation’s distribution strategy
• Execute the organisation’s intermediary distribution strategy in Singapore as part of group strategy
• Drive sales, FUM and revenue growth for organisation’s distribution business
• Able to work independently to expand distribution network, deepen relationships and drive new sales flows
• Implement effective sales and servicing strategy to ensure high customer satisfaction level
• Work closely with Client Servicing Team to deliver service excellence to clients and partners and to assist with customer due diligence to ensure fulfilment of regulatory obligations and relevant company policies
• Work closely with Marketing Team and Client Portfolio Managers (CPM) to develop high quality marketing and sales materials which demonstrate Eastspring's credibility
• Work with Product Team to strategise on developing products suited for group distribution business
• Be an active participant in the industry, participate in external conferences and key client events.
• To create and promote a client focused culture in the company,
• Act as role model and demonstrate PruWays values and behaviour
• Work in partnership with regional and global teams to implement effective sales/distribution strategy
• Demonstrate strong investment knowledge and be the trusted advisor for clients
• Foster close and effective working relationship with internal stakeholders to maintain high standard of service pledge to all key clients
• Work in partnership with regional and global teams to effectively implement sales strategy for client relationships
• Share best practices within the team and coach/mentor junior members
• Equip with knowledge on sales process and KYC / KYD / CDD procedures

QUALIFICATIONS AND EXPERIENCE

• Degree qualification, preferably with CFA or post-graduate degree in Finance.
• Minimum 10 years of relevant experience.
• The role requires strong motivation to drive sales growth, work independently while collaborating with team members, and to apply the right business judgment when setting priorities and direction.
• The role requires an understanding of the organisation structure and will be working closely with colleagues across the group.
• The role must also establish close working relationships with key stakeholders in locally, regionally, and globally.
• Require strong business acumen to grow group wholesale distribution business.
• Require strong investment knowledge with deep understanding of financial markets to drive sales.
• Manage time and priorities effectively to achieve business growth.
• Require strong communication skill to convey Eastspring strategy among teams and key stakeholders.

Key Responsibilities:

· Develop and execute engineering strategies aligned with the company's mission and vision to drive innovation and operational excellence.

· Oversee all Engineering and Manufacturing Operations, including Product Development, Design, Testing, and Manufacturing Processes, ensuring compliance with Aviation industry Standards and Regulatory requirements.

· Liaise with clients and suppliers on the specifications of the required products.

· Keep abreast of design engineering trends and cutting-edge technologies in the relevant fields.

· Assess designs in terms of their workability, feasibility and costs.

· Comply with safety standards and ethical issues arising.

· Maintain documentation and engineering records on all products.

· Establish a work schedule and framework for the work contributions of different departments for a smooth and seamless collaboration

Qualifications:

· Diploma or higher in Engineering, Mechanical Engineering, or a related field preferred.

· Minimum 10 years of experience in Engineering leadership roles, preferably within the Aerospace or Manufacturing or Industry.

· Strong understanding of Engineering principles, Manufacturing Processes, and Quality Standards (e.g. AS9100, ISO9001, … etc.).

· Strong analytical and problem-solving skills with a focus on innovation and operational efficiency.

· Proven expertise in Product Development, Process Improvement, and Project Management.

· Excellent problem-solving skills with a keen attention to details.

· Ability to work independently as well as collaboratively within a team.

· Good team player, good attitude, honest, discipline, positive thinking, resourceful, and a good problem solver.

· Good communication, negotiation, and presentation skills.

· Excellent communication skills to foster effective teamwork and communication within the operations team and the customers.

How to Apply:

If you are passionate with the Aerospace industry and want to be part of a forward-thinking company at the forefront of the Aviation Industry, dedicated to exceeding customer expectations, and navigating the dynamic Aviation landscape, and where your expertise in Engineering and Manufacturing will help shape innovative and reliable Aviation Solutions, we invite you to join REETZ and work with us to take the Company to a new height. Please submit your application to the email address: [email protected]

about the company

My client is an international brand that specialised in property management

about the job

• Planning, reviewing, and implementation of trade mix, mall positioning, and leasing plans for retail spaces.
• Involved in lease negotiations and documentations for new leases and renewals.
• Preparing marketing materials, conducting site inspections for prospective tenants, and maintaining relationships with tenants and property consultants.
• Monitor market conditions and retail trends, prepare budgets, marketing progress and management reports.
• Support in the store planning of current and future ROP
• Review and record rent reductions and rent savings
• Work with system vendors, Finance department on arrears/GTO management, and with Facilities Management department on tenant support and management.

skills & experience required

• Degree in Real Estate Management / Business Administration / Marketing
• Minimum 15 years of experience in leasing management & negotiation for retail shopping malls
• Experience in leasing of outlets in suburban / prime location within Singapore
• Willing to be on the ground running and hands on leasing matters
• Good connection and contacts of tenant
• Registered Salesperson with CEA will be a plus

If you are interested in the position

Please include your availability, expected salary and reason for leaving current job

We regret that only shortlisted candidates will be contacted

EA: 94C3609 / Reg: R1325913

Your Mission

• Lead Strategic Marketing team and develop and drive regional growth strategies for the group
• Work with country leaders and country teams to drive business growth in both direct and indirect markets
• Lead sales and BD efforts for strategic growth segment in the region
• Lead and establish regional b2b partnerships and drive collaborations and b2b business for the region
• Identify niche market segments, creating market awareness, and new product positioning and launch as well as market development.
• Lead and support all KARL STORZ subsidiaries and distributors to achieve the mutual business goals in terms of growth and profitability.
• Develop and implement effective marketing programs to accelerate growth.
• Develop close working relationship with existing and potential customers and identify key opinion leaders to be a spokesman for KARL STORZ and to champion KARL STORZ products.
• Train the team and promote market with various products to the various specialists.
• Liaise with KARL STORZ Tuttlingen on various matters – marketing information, courses, customer factory visits etc.

Your Talents

• Degree in Marketing, Business or equivalent. MBA is a plus.
• Minimum 10 years of working experience with 5 years of people management
• Regional P&L, BU Leading experience, covering relatively regions and market for SEA and Taiwan is a plus.
• Strong experience in developing new markets through effective strategies to grow the business in regional level.
• Strong understanding of the SEAT region/markets. Ability to speak at least one other language from the region is a plus.
• Strong ability to impart product, sales/marketing knowledge, business knowledge, to sales staff and support staff through regular training, motivating, counselling, mentoring, etc.
• Distributor management experience
• People management experience, ideally manager of managers/leaders
• Experience in driving/leading partnerships, BD&L efforts is a plus.
• Ability to travel about 50%

Your Benefits

• Leave Benefits (Vacation Leave, Sick Leave, Parental Leave, etc.)
• Birthday Benefits
• Flexible Work Arrangements
• Group Health Insurances
• Flexi-Benefit Reimbursement
• Wellness Programs and Activities
• Professional Development Opportunities
• Global Exposure & Business Travel Opportunities (if applicable to role)
• All other statutory benefits

Our client is actively searching for a Director, Learning & Talent Management to join their team!

If you are a dynamic individual seeking a new career opportunity, read further!

Reporting to the Chief Human Resource Officer, this role is responsible for driving the end-to-end Learning and Talent Development strategy to enhance the organisation’s capabilities and performance. Through this role, the candidate will formulate all strategies, policies and processes in the areas of organization-wide learning & organizational development, talent management & succession planning.

The responsibilities of this role are:

Learning & Development

• Lead and drive organisation’s overall Learning and Development Strategies to build a skilled and agile workforce
• Develop the University’s Total Learning Plan based on the learning needs identified
• Collaborate with senior leaders to identify the strategic learning focus, co-create and implement leadership and functional competency frameworks, including specialist tracks.
• Partner and guide internal stakeholders to identify learning and development needs based on business requirements and developing milestone programmes to meet the varying needs of the workforce
• Anticipate latest trends to pivot learning objectives and identify new learning methodologies such as innovative and experiential learning models to pique learning interests.
• Review and formulate policies and processes related to L&D that would support the development of a sustainable learning culture in the University
• Develop success metrics and evaluate the effectiveness of training programmes

Organisation Development

• Lead team in charting the organisation development strategic roadmap and operationalizing initiatives across different workstreams to improve employee engagement and enhance employee experience to make the University a great place to work in
• Drive and implement change interventions within the University that will accelerate the transformation journey that is in line with University’s strategic goals.
• Drive Employee Engagement Survey and ensure follow-up plans are in place to holistically address employee concerns

Talent Management

• Provide leadership and guidance on the design and development of talent management frameworks to lift talent pool and strengthen leadership pipeline across all schemes.
• Grow talent within the organization through building talent pipeline and development of high potential talents
• Provide consultative support to function leaders and HRBPs on critical and complex talent and organizational capability issues to build talent development capabilities and accountabilities.
• Partner senior business leaders and executive leadership teams in the design and execution of talent strategy, policies and frameworks, talent assessment and identification to build leadership bench strength.
• Curate and implement programmes under the Talent Management programmes with the objective of talent attraction, talent selection, developing and retaining high performers and high potentials
• Administer the programmes from talent selection, identification to engagement as well as end-to-end planning and execution of the various activities/events scheduled throughout the entire programme period.
• Oversee the development of talents and tailor the blend of developmental opportunities (e.g. training programmes, master classes, secondments, stretch appointments etc) in accordance to their career stages to optimize leadership exposure and development

Succession Planning

• Lead the approach, facilitation and follow-up action planning for talent and succession planning. Identify growth potential, facilitate and execute the career progression and development plans of selected officers so as to ensure that there is a strong pipeline of successors for critical positions in the University
• Increase readiness and success rate of succession candidates through the implementation of Individual Development Plan (IDP) for identified successors.

The ideal candidate will need to have the following qualities and experience:

• Degree or equivalent in Human Resource Management or relevant field with minimum 10 - 15 years of experience in Human Resources function.
• Proven success at the helm of the L&D function
• Strong track record in designing and driving change, culture building and employee engagement, as well as proven ability to effectively engage at senior leadership levels
• Possess up-to-date knowledge of best practices in organizational learning
• Strong in execution and has held leadership role(s) at team level
• A proven people manager who is able to motivate and develop the team
• Detail-oriented, proactive and strong analytical thinking

CTES Consulting PTE LTD

EA License No.: 07C3481

EA Personnel Registration No.: R1104237 (Jaclyn Tan)

Role Purpose

• Manages, develops, and drives programs and projects in more than one Global IT functional sub-domain or a very large and complex sub-domain
• Guides business regions to ensure that programs and projects are managed in a harmonized way and delivered to agreed scope, time, cost, quality, and governance.

How will you contribute to the success of DHL?

• Accountable for the roadmap of global programs and projects appropriate to business requirements.
• Accountable that programs and projects are delivered to agreed time, cost quality, and governance.
• Guide the regions to ensure that the programs and projects are managed in a harmonized way, with maximum sharing and minimal effort and cost duplication.
• Build working relationships with the Business and IT teams in the entity's business regions and other Corporate Divisions to get alignment and leverage potential synergies.
• Ensure coordination with Corporate teams, and other Business Units as required to ensure alignment of projects, programs, and roadmaps with architectures, models, and overall strategy.
• Establish and manage relationships with external partners that support business divisional IT.
• Align with IT Services and other BUs on security measures with business focus in mind.
• Define and align present and future business and IT requirements
• Alignment with Architecture, Technology, IT & Enterprise strategies
• Ensure alignment with the IT risk management policies within business division IT.

Do you have what it takes?

• Minimum 10 years of multi-disciplined IT experience including:
  • Experience in a large matrix organization(s), having gained broad expertise managing large, network-wide programs and projects tied to business goals.
  • Global experience, collaboration, and teaming.
• Educated to degree level or equivalent combination of experience and education.
• Demonstrated solid program and project management accomplishments in a cost-responsible environment with execution by virtual and global teams in a matrix environment.
• IT solutions development and implementation experience – proven track record for project managing and delivering complex IT solutions.
• Ability to team with and manage a strong partner/supplier system.
• Leadership capability supported by a broad analytical and technical background.
• Relationship management and cultural awareness in managing different nationalities, managing across borders, negotiating and influencing different cultures, and building strong relationships.