Responsibilities:

• Lead and drive business growth and achieve sales revenue targets.
• Develop and implement comprehensive sales and marketing strategies to maximize market penetration and increase brand awareness.
• Manage key accounts and build strong relationships with clients and partners.
• Collaborate with internal teams to ensure alignment of sales and marketing efforts with business objectives.
• Monitor market trends and competitor activities to identify opportunities and stay ahead of industry developments.
• Analyze sales and marketing data to measure performance and identify areas for improvement.
• Lead and mentor a team of sales and marketing professionals to drive performance and achieve targets.
• Ad hoc duties as assigned.

Requirements:

• Degree or Diploma in Sales & Marketing, Business Administration, or equivalent.
• At least 3 – 8 years of sales experience (Room Sales/ MICE/ Catering Sales), from hospitality industry

Interested candidates who wish to apply for the advertised position, please send in your resume to [email protected]

EA License No: 13C6305

Reg. No.: R24120209

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Sales Executive/Assistant Sales Manager/Sales Manager

• Location: Tuas (Company transport at designated pick up points - Jurong east, Bukit batok, Choa chu kang, Lakeside, Tuas crescent etc)
• Working Days: 5-days work week (40 hrs)
• Working hours : 8am – 5pm / 9am – 6pm
• Salary : $4,000 to $5,500

Responsibilities:

• Develop new customers and maintain existing customers
• Handle new sales enquiries and preparation of quotations
• Work closely with sales team on execution of marketing and sales activities
• Develop and implement strategic plans to increase sales
• Follow up on projects, delivery and relevant documents
• Manager customers' accounts, credits and payments

Requirements:

• Diploma/Degree with 1-2 years of sales experience in steel industry
• Possess good knowledge of various steel products with prior experience in project sales
• Proficient in sales prospecting and able to drive sales process from plan to close

Whatsapp +6588278652 (Hym)

Goh Hym Yien Reg No: R24121939

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Recruitment:

• Manage manpower needs by sourcing, identifying, and selecting suitable candidates that match the hotel's profiles.
• Conduct market surveys and provide labor market insights and trends to enhance recruitment strategies and forecasting (manpower planning).
• Find external candidates to complement the hotel's workforce in compliance with local labor laws.
• Monitor the number of recruits to ensure it aligns with business needs.
• Prepare monthly statistics related to manpower, turnover, etc.

Compensation:

• Ensure that salaries for new hires and promotional adjustments align with approved salary ranges.
• Conduct annual salary and benefits surveys and keep an updated database on compensation packages offered by competitor hotels.
• Oversee and manage the annual performance appraisal process.
• Administer fringe benefits for different staff categories according to HR policies and procedures.
• Gather and compile relevant statistical reports on manpower and labor costs.
• Assist in compiling data for the Human Resource Budget.
• Maintain an efficient HR system to provide timely and updated information to management and departments.

Employee Relations:

• Offer counseling services to help staff perform their jobs more effectively.
• Provide guidance on recruitment, training, development, staff welfare, compensation, and retention.
• Advise Department Heads and Managers on HR matters following policies, procedures, and local laws.
• Assist in creating and updating HR policies and procedures.
• Review existing HR policies and practices and explore the feasibility of standardization.
• Interpret hotel policies to key personnel and ensure strict compliance.
• Approve part-time and overtime requisitions for departments.
• Establish an effective communication system between the hotel and employees.

Industrial Relations:

• Handle all industrial relations issues, including collective bargaining with unions, resolving employee disputes, and conciliating with unions/ministry.
• Conduct Board of Inquiry for disciplinary issues and recommend actions to maintain staff discipline.
• Foster and maintain a positive relationship with the union, liaise with union officials on industrial relations matters, and resolve grievances in line with legal requirements.
• Develop and implement HR and industrial relations policies, guidelines, and practices for the hotel.
• Review employee-related activities to ensure compliance with local legislation, safety regulations, and legal requirements.
• Network with other hotel HR practitioners to stay aligned on salary administration, compensation, and benefits.

Training:

• Work closely with Department Heads to assess training and development needs, maintaining open communication to improve employee skills, attitudes, and knowledge.
• Monitor training expenses to ensure they stay within budget.
• Prepare monthly and yearly reports on training activities.
• Oversee the maintenance of training records and ensure they are updated regularly.

Welfare:

• Promote a healthy work environment through sports and recreational activities.
• Ensure the maintenance of staff facilities to create a motivating environment.
• Oversee the upkeep of the staff cafeteria and ensure the provision of nutritious meals.
• Ensure all notices are displayed on the staff canteen notice board.
• Assist employees with welfare-related matters.
• Manage medical costs and ensure adequate insurance coverage.
• Perform any other duties as assigned by management.

Performance Management:

• Collaborate with department heads to create effective performance reviews and SMART plans to measure individual performance and identify areas for improvement and challenges.

Career Management, Succession Planning & Outplacement:

• Work with top management to:Identify high-potential associates.
  Develop career programs for key employees to support the company’s growth.
  Create programs and timelines to facilitate smooth transitions for employees entering or exiting their positions.

Requirements:

• With Diploma or Higher in related field.
• At least 3+ years of experience in related working experience.
• Well-versed in MS Office Applications.
• Excellent communication skills

Interested applicants for the above advertised position(s), please kindly email an updated copy of your resume to: [email protected];

EA License No.: 13C6305

Registration No.: R23117856

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Key Responsibilities:

1. Sales Strategy & Planning:Develop and execute the regional sales strategy to meet or exceed revenue targets.
   Align sales plans with organizational goals and market dynamics in the F&B industry.
2. Team Leadership:Recruit, train, and manage a high-performing regional sales team.
   Provide mentorship and performance evaluations to ensure team success.
3. Market Analysis & Business Development:Conduct thorough market analysis to identify new opportunities and trends in the F&B sector.
   Build and maintain strong relationships with distributors, wholesalers, and key accounts.
4. Customer Relationship Management:Act as the key point of contact for strategic clients within the region.
   Develop tailored solutions to meet client needs and drive customer satisfaction.
5. Performance Monitoring & Reporting:Track sales performance metrics, analyze results, and prepare comprehensive reports for senior management.
   Implement corrective actions and strategies to address performance gaps.
6. Collaboration Across Departments:Work closely with marketing, supply chain, and operations teams to ensure seamless execution of sales initiatives.

What Do We Want

• Proven track record of at least 8–12 years in sales
• Experience in F&B Vending Machine / Related Machine
• Experience in Southeast Asia or other international markets is highly advantageous.
• Able to lead & manage team
• Deep understanding of market trends and organization services.
• Strong skills in identifying opportunities and trends.
• Proven ability to negotiate and close deals successfully.
• Strong ability to build and maintain relationships with internal and external clients, partners, and industry influencers.
• Track record of consistently exceeding sales targets and business goals.
• Familiarity with global and local markets where the organization operates.
• Will be required for business travel within the region responsible for.

What Will You Do

Key Responsibilities:

1. Sales Strategy & Planning:Develop and execute the regional sales strategy to meet or exceed revenue targets.
   Align sales plans with organizational goals and market dynamics in the F&B industry.
   
2. Team Leadership:Recruit, train, and manage a high-performing regional sales team.
   Provide mentorship and performance evaluations to ensure team success.
   
3. Market Analysis & Business Development:Conduct thorough market analysis to identify new opportunities and trends in the F&B sector.
   Build and maintain strong relationships with distributors, wholesalers, and key accounts.
   
4. Customer Relationship Management:Act as the key point of contact for strategic clients within the region.
   Develop tailored solutions to meet client needs and drive customer satisfaction.
   
5. Performance Monitoring & Reporting:Track sales performance metrics, analyze results, and prepare comprehensive reports for senior management.
   Implement corrective actions and strategies to address performance gaps.
   
6. Collaboration Across Departments:Work closely with marketing, supply chain, and operations teams to ensure seamless execution of sales initiatives.
   

What Do We Want

• Proven track record of at least 8–12 years in sales
• Experience in F&B / FoodTech / Food Distributor is desirable
• Experience in Southeast Asia or other international markets is highly advantageous.
• Able to lead & manage team
• Deep understanding of market trends and organization services.
• Strong skills in identifying opportunities and trends.
• Proven ability to negotiate and close deals successfully.
• Strong ability to build and maintain relationships with internal and external clients, partners, and industry influencers.
• Track record of consistently exceeding sales targets and business goals.
• Familiarity with global and local markets where the organization operates.
• Will be required for business travel within the region responsible for.

To gear A*STAR up for the innovation-driven economy set out by the Research Innovation & Enterprise 2025 Masterplan, the Business Division (“Tech-Biz”) was being established in the Institute of Sustainability for Chemicals, Energy and Environment (ISCE2) . The BD role will further strengthen ISCE2 in generating economic and societal impact for Singapore.

Importantly, the BD role will seek for new business opportunities to translate chemical solutions from early stage activities to handling of contractual agreements for R&D, licensing and grant management. BD will also play a national role in terms of grants preparations and support whilst , working closely with other divisions in A*STAR, as well as actively supporting I&E efforts in the wider ecosystem.

As part of the Business development team, you will:

Job Responsibilities

• Responsible for meeting business targets of achieving incoming industry revenues.
• Host company visits and arrange for site tours.
• Review of technologies, prioritization and establish strategies to commercialize A*STAR ISCE2 intellectual properties in the area of chemicals, decarbonisation and built environment.
• The candidate is required to manage, encourage, support the development and protection of intellectual property and establish IP and business strategies to assist in assessment of inventions, identification of potential markets and competitive technologies.
• Candidate will be required to also build business partnerships and technical collaboration opportunities to commercialise technologies out from research labs and to build the value chain, establishing the value chain with various key stakeholders.
• The candidate is expected to be proactive in scoping/ supporting and manage specific projects to develop initiatives in innovation, IP management creating an impact, including acquiring industrial grants and contracts through meetings with researchers and external entities.
• The candidate will need to demonstrate passion to work with scientists and industries to understand key challenges and find the right solutions to build relationship and understand the technology landscape, highlighting key trends to accelerate spin-out, licensing, and provide leadership and oversight to achieve desired success. The candidate should have strong negotiation skills.
• The candidate should have strong interests with technologies and demonstrate the ability to grasp quickly new scientific concepts and technologies and to identify the commercial potential would be require.
• To participate and support sustainability, decarbonisation events which may be hosted by the cluster or A*STAR

Job Requirements:

• Bachelor or higher degree in Science or Engineering
• Strong background, preferably 5 years of working experience in Chemistry or Chemical Engineering
• At least 4-5 years of Business experience, with strong industry network would be desirable
• Experience in product development and commercialization in industry or start-up preferred.
• Knowledge in handling intellectual property and management including identification, due diligence and protection of IP
• Experience in handling commercial contracts negotiations, project management skills to handle multiple projects efficiently and to work with local and international clientele.
• Key account management skills
• Effective oral, strong writing and communication skills to weave the value propositions for grants and power point skills would be important.
• Passionate with commercialising cutting edge technologies and creative problem-solving skills and ability to demonstrate initiativeness

[Order ID: 823750]

Responsibilities

• Lead a team to define IT requirements for the establishment of a new acute hospital and oversee the implementation of IT systems, ensuring smooth business operations.
• Design and implement innovative solutions to support secure and efficient hospital operations.
• Align the IT strategy for the new hospital with broader regional and national healthcare plans and goals.
• Develop and enforce procedures to ensure new IT systems comply with public healthcare IT security standards and regulations.
• Manage and oversee the integration of new IT systems into the hospital’s infrastructure.
• Collaborate with relevant stakeholders to ensure the IT systems meet the needs of hospital staff and patients.
• Undertake any additional tasks or duties as required to support the hospital’s IT initiatives and operations.

Requirements

• At least 16 years of IT management experience with proven track record of leadership abilities in the healthcare sector
• Possess minimally a bachelor's degree in computer science, IT, engineering or the equivalent
• [Advantage] Candidates with strong knowledge of IT security matters, including security infrastructure design, operations, and compliance will have an added advantage
• Strong problem-solving skills, along with excellent written, verbal, and interpersonal communication abilities, enabling effective leadership and collaboration with cross-functional teams.
• Proven experience in working within a matrixed organization, demonstrating effective teamwork, and the ability to engage confidently and energetically with all organizational levels.

We regret that only shortlisted candidates will be notified.

However, rest assured that all applications will be updated to our resume bank for future opportunities.

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EA Personnel Name: Yap Zia Xin

EA Personnel Reg. No.: R22109263

EA Licence No.: 07C5771

Key Accountabilities:

• Spearhead employer's global public relations team, ensuring seamless operations and fostering continuous growth across diverse regions.
• Cultivate and strengthen employer's media partnerships worldwide, establishing enduring relationships built on trust and mutual benefit with key media stakeholders in Southeast Asia, Latin America, Europe, and beyond.
• Develop and execute strategic plans for employer, uncovering captivating narratives and amplifying brand awareness and recognition through innovative B2B and B2C initiatives.
• Oversee content promotion, press releases, and other strategic efforts for multiple game products at various stages, driving the success of game publishing endeavors.
• Lead or participate in employer's corporate social responsibility (CSR) and government relations (GR) initiatives across multiple regions, nurturing long-term partnerships with key stakeholders.

Candidate Profile:

• Bachelor's degree in Public Relations, Communications, or a related field.
• Minimum 5 years of experience in public relations, with at least 3 years of team management experience and a proven track record of leading multinational teams.
• In-depth knowledge of the gaming industry and esports landscape, with priority given to candidates with relevant experience in internet or gaming companies.
• Expertise in media relations management, employer brand development, crisis management, and other PR functions, with preference for candidates who have independently managed a company's PR function.
• Experience in government relations and corporate social responsibility is a plus.
• Open to learning, embracing new challenges, and adapting to changing environments.

We regret to share that only shortlisted candidates will be notified.

www.dadaconsultants.com

Data provided is for recruitment purposes only

EA Registration Number: R21102607

Business Registration Number: 201735941W

Licence Number: 18S9037

http://www.dadaconsultants.com/

—------------

EA License number : 20S0283

EA Personnel : R1332294

UWCSEA is seeking Deputy Director of Residential Life to join us in April 2025. Candidates who are available from August 2025 will also be considered.

We are currently seeking a Deputy Director of Residential Life - Dover Campus. The Deputy Director of Residential Life (Campus) oversees operational and pastoral matters for the campus boarding community, reporting to the Director of Residential Life (College) and Head of Campus on each campus. They will maintain and enhance our strong and supportive residential culture of 190 students (Dover) from grades 8 to 12, leading a campus team of residential houseparents, non-residential assistant houseparents and boarding support staff. The Deputy Director of Residential Life will work with other pastoral, academic and support teams across the College to ensure high standards of care for our residential students. The Deputy Director of Residential Life will be a member of the extended Campus Leadership Team as well as act as one of the Designated Safeguarding Leads for the boarding students.

This is an exciting time to join the residential communities on Dover campus as they build on strong foundations and innovate in the areas of best practice in duty of care, pastoral care and transitions care for our boarding communities. The initial contract is for a three-year period, subject to review of the College residential life structure and organisation. This is a non-teaching role.

Main Responsibilities

• Work with the Director of Residential Life (College) and the Head of Campus to promote and implement the UWC Mission and Values across the boarding community through the residential life programme
• Work with the Director of Residential Life (College) and the Deputy Director of Residential Life on the other campus to develop and implement boarding policies, protocols and a residential life programme to ensure the highest standards of safeguarding, pastoral care and duty of care in a Singapore and UWC context within the strategy and policies of the College
• Oversee the day-to-day operations of the boarding houses and the interactions with the wider College community
• Oversee the pastoral support programmes in place for boarding students and their families
• Lead and mentor a team of boarding staff, fostering a collaborative culture based on trust and respect
• Foster a positive community culture for boarding students, staff and their families
• Ensure the highest standards of food provision, medical provision, safety and safeguarding for the boarding community, working with the relevant College Departments and service providers in this regard
• Work with the academic teams in the College to provide an integrated and supportive academic and pastoral experience for students resident on campus
• Carry out supervisory and pastoral duties according to the duty roster as appropriate
• Assist with any other duties, tasks or jobs with similar levels of responsibility and complexity to the assigned job grade as may be reasonably requested by the line manager and/or the College

This list of responsibilities is not intended to be exhaustive but to highlight a number of the major responsibilities of the post.

Person Specifications

Qualifications

• A tertiary qualification in a field related to Boarding, Education or Counselling is required. If a candidate has a tertiary qualification in another area, s/he should have worked in Boarding in a position of leadership for at least three years.
• All candidates should have a valid first aid certificate and a boarding “Duty of Care” certification; however, these can be obtained within the first three months of employment.

Experience

• All candidates should have worked in Boarding / residential communities for at least 5 years with at least 3 years experience of leading teams in a residential or educational setting
• Demonstrated staff and student leadership and a record of success in leading young people and colleagues
• Demonstrated success in providing pastoral care for students in a residential environment
• Demonstrated success in working with adolescents and their families
• Demonstrated success in working in a diverse community, including students from African, Central/South American and Asia Pacific backgrounds
• Demonstrated success in meeting deadlines and following procedures
• Demonstrated success in project management and working with teams to effectively manage projects
• Demonstrated success in mentoring colleagues and creating a collaborative culture

Skills

• A clear commitment to the UWCSEA values in both personal and professional life
• Personal qualities of integrity, kindness, compassion and warmth
• Demonstrated understanding of and commitment to the capacity required for the demands of a 24-hour residential community
• Demonstrated understanding of the organisational and operational practices appropriate to the position
• Strong evidence of a collaborative and communicative approach with colleagues and teams with the ability to inspire and mentor others
• Strong evidence of the understanding of the developmental and support needs of adolescents and young adults in transition
• Strong evidence of cultural competence in a diverse international setting
• Strong evidence of effective written and spoken communication skills, with the ability to communicate in languages other than English an advantage
• Strong evidence of the ability to uphold legal and safeguarding requirements for residential communities

Application

The UWC Mission is to make education a force to unite people, nations and culture for peace and a sustainable future. We are committed to creating a community in which all members feel safe and secure, and know that their authentic selves and individual differences are accepted with respect and care. At UWCSEA, we acknowledge that diversity, equity, inclusion and justice (DEIJ) is an ongoing and evolving process and strive to create and sustain a sense of belonging for all members of our community, past, present and future. All qualified applicants, including those who identify as a part of marginalized group(s) and individuals with (dis)abilities are all encouraged to apply. Our school is committed to safeguarding and promoting the welfare of all the students in our care and expects all applicants to share this commitment. We follow safe recruitment practices and all appointments are subject to interview, satisfactory references, identity and criminal record checks.

UWCSEA is seeking Deputy Directors of Residential Life to join us in April 2025. Candidates who are available from August 2025 will also be considered.

We are currently seeking a Deputy Director of Residential Life - East Campus. The Deputy Director of Residential Life (Campus) oversees operational and pastoral matters for the campus boarding community, reporting to the Director of Residential Life (College) and Head of Campus on each campus. They will maintain and enhance our strong and supportive residential culture of 170 students (East) from grades 8 to 12, leading a campus team of residential houseparents, non-residential assistant houseparents and boarding support staff. The Deputy Director of Residential Life will work with other pastoral, academic and support teams across the College to ensure high standards of care for our residential students. The Deputy Director of Residential Life will be a member of the extended Campus Leadership Team as well as act as one of the Designated Safeguarding Leads for the boarding students.

This is an exciting time to join the residential communities on East campus as they build on strong foundations and innovate in the areas of best practice in duty of care, pastoral care and transitions care for our boarding communities. The initial contract is for a three-year period, subject to review of the College residential life structure and organisation. This is a non-teaching role.

Main Responsibilities

• Work with the Director of Residential Life (College) and the Head of Campus to promote and implement the UWC Mission and Values across the boarding community through the residential life programme
• Work with the Director of Residential Life (College) and the Deputy Director of Residential Life on the other campus to develop and implement boarding policies, protocols and a residential life programme to ensure the highest standards of safeguarding, pastoral care and duty of care in a Singapore and UWC context within the strategy and policies of the College
• Oversee the day-to-day operations of the boarding houses and the interactions with the wider College community
• Oversee the pastoral support programmes in place for boarding students and their families
• Lead and mentor a team of boarding staff, fostering a collaborative culture based on trust and respect
• Foster a positive community culture for boarding students, staff and their families
• Ensure the highest standards of food provision, medical provision, safety and safeguarding for the boarding community, working with the relevant College Departments and service providers in this regard
• Work with the academic teams in the College to provide an integrated and supportive academic and pastoral experience for students resident on campus
• Carry out supervisory and pastoral duties according to the duty roster as appropriate
• Assist with any other duties, tasks or jobs with similar levels of responsibility and complexity to the assigned job grade as may be reasonably requested by the line manager and/or the College

This list of responsibilities is not intended to be exhaustive but to highlight a number of the major responsibilities of the post.

Person Specifications

Qualifications

• A tertiary qualification in a field related to Boarding, Education or Counselling is required. If a candidate has a tertiary qualification in another area, s/he should have worked in Boarding in a position of leadership for at least three years.
• All candidates should have a valid first aid certificate and a boarding “Duty of Care” certification; however, these can be obtained within the first three months of employment.

Experience

• All candidates should have worked in Boarding / residential communities for at least 5 years with at least 3 years experience of leading teams in a residential or educational setting
• Demonstrated staff and student leadership and a record of success in leading young people and colleagues
• Demonstrated success in providing pastoral care for students in a residential environment
• Demonstrated success in working with adolescents and their families
• Demonstrated success in working in a diverse community, including students from African, Central/South American and Asia Pacific backgrounds
• Demonstrated success in meeting deadlines and following procedures
• Demonstrated success in project management and working with teams to effectively manage projects
• Demonstrated success in mentoring colleagues and creating a collaborative culture

Skills

• A clear commitment to the UWCSEA values in both personal and professional life
• Personal qualities of integrity, kindness, compassion and warmth
• Demonstrated understanding of and commitment to the capacity required for the demands of a 24-hour residential community
• Demonstrated understanding of the organisational and operational practices appropriate to the position
• Strong evidence of a collaborative and communicative approach with colleagues and teams with the ability to inspire and mentor others
• Strong evidence of the understanding of the developmental and support needs of adolescents and young adults in transition
• Strong evidence of cultural competence in a diverse international setting
• Strong evidence of effective written and spoken communication skills, with the ability to communicate in languages other than English an advantage
• Strong evidence of the ability to uphold legal and safeguarding requirements for residential communities

Application

The UWC Mission is to make education a force to unite people, nations and culture for peace and a sustainable future. We are committed to creating a community in which all members feel safe and secure, and know that their authentic selves and individual differences are accepted with respect and care. At UWCSEA, we acknowledge that diversity, equity, inclusion and justice (DEIJ) is an ongoing and evolving process and strive to create and sustain a sense of belonging for all members of our community, past, present and future. All qualified applicants, including those who identify as a part of marginalized group(s) and individuals with (dis)abilities are all encouraged to apply. Our school is committed to safeguarding and promoting the welfare of all the students in our care and expects all applicants to share this commitment. We follow safe recruitment practices and all appointments are subject to interview, satisfactory references, identity and criminal record checks.

About the Role

Role & Responsibilities:

Client Management

• Actively collaborate with Account department, ready and willing to take the lead in presenting work to clients.

Strategy

• Provide helpful feedback to Strategy, and generate inspiring ideas in order to create even more high-quality works.

Creative Leadership

• Find award winning opportunities on even the most challenging briefs.
• Inspire work beyond traditional advertising.
• Fight for smart ideas and find ways to make the impossible tangible.
• Recognise the difference between a brilliant idea and a good one.
• Have cost management skills, and ensure that creative ideas can be executed

This role could be based in Singapore and UK.When you start the application process you will be presented with a drop down menu showing all countries, Please ensure that you select a country where the role is based.

JOB SUMMARY

• The Director, S&T Performance is responsible for delivering strong performance management information for the Strategy & Talent (“S&T”) function, providing meaningful insights which supports strategic senior discussion and enables decision making around action plans and/or reprioritisation of resources. In addition, they will apply their curiosity and stakeholder management skills to spot opportunities for performance improvement and drive solutions.
• The role requires a highly collaborative, motivated and engaged individual who thrives in complex environments and has a strong ability to interpret, analyse and challenge data. Our ideal candidate has hands-on experience in business management or performance management, exposure or experience working in a highly regulated and agile environment, with strong performance management, business acumen, and relationship building skills.

Responsibilities

• Lead the design and implementation of meaningful reporting MI to the Strategy & Talent Management Team
• Gain a clear understanding of the primary change programmes across S&T, working closely with programme leads, S&T MT BPMs, and S&T COO Strategic Change teams, to support the definition of clear metrics that demonstrate impact against intended outcomes.
• With the support of the S&T MT, perform targeted reviews in driving performance excellence and consistency across the function.
• Support the Head, S&T Performance with providing inputs into GMT papers and updates, including bi-annual Group Performance Review (GPR) packs and others as required.
• Support in the delivery of ad-hoc projects across S&T Performance as needed.
• Support the delivery of performance data demonstrating the impact S&T has against global segment and bank-wide strategy and priorities.
• Analyse performance MI data across S&T and work with stakeholders to proactively identify areas of opportunity for improvement.
• Drive a performance excellence culture across S&T, which values not just results but how we address areas of underperformance and the actions we take to drive improvement.

Key Stakeholders

• COO, Strategic change, HR and CABM
• CFO, HR and GCFO
• S&T COO Leadership Team
• S&T COO Strategic Change Team
• S&T Extended Leadership Team
• S&T MT BPMs

Skills and Experience

Our Ideal Candidate
• 8+ years’ experience working in finance or comparable industry.
• Hands-on experience in business management or performance management,
• Exposure or experience working in a highly regulated and agile environment, with strong performance management, business acumen, and relationship building skills.

Role Specific Technical Competencies
• Impact Measurement
• Business Acumen
• Stakeholder management
• Performance Management

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

Responsibilities

• Product Strategy and Roadmap: Define and execute the product strategy and roadmap for cybersecurity solutions, aligning with the company’s goals and market demands.

• Market Research and Analysis: Conduct market research, gather customer insights, and analyze competitive products to identify trends, gaps, and opportunities in the cybersecurity space.

• Product Lifecycle Management: Oversee the product lifecycle from ideation and development through launch, enhancement, and retirement, ensuring successful delivery and alignment with business objectives.

• Collaboration: Work closely with engineering, marketing, sales, and customer success teams to deliver high-quality products that meet customer requirements and regulatory standards.

• Stakeholder Communication: Act as the point of contact for product-related communication with internal and external stakeholders, including senior management, partners, and customers.

• Customer Advocacy: Engage with customers to understand their cybersecurity needs, challenges, and feedback to shape product features and enhancements.

• Performance Metrics: Define, monitor, and report on key performance indicators (KPIs) to measure product success, customer satisfaction, and market impact.

• Risk and Compliance: Ensure that product features comply with cybersecurity standards and regulations, such as NIST, PDPA, GDPR, or ISO 27001.

• Budget Management: Oversee budget planning and resource allocation for product initiatives, ensuring efficient use of resources.

Requirements

• Education: Bachelor’s degree in computer science, Cybersecurity, Information Systems, Business, or a related field (Master’s preferred).

• Experience: 7+ years of experience in solutions, product and business management, with a focus on cybersecurity products; experience in a leadership or management role is a plus.

• Technical Skills: Strong understanding of cybersecurity technologies and trends, including threat detection, endpoint security, identity management, and cloud security.

• Product Management Expertise: Proficiency in product management methodologies, including Agile and Lean, with experience managing the full product lifecycle.

• Analytical Skills: Ability to analyze market trends, customer feedback, and performance metrics to make informed product decisions.

• Leadership and Collaboration: Excellent interpersonal skills with a track record of cross-functional collaboration and team management.

• Certifications: Industry certifications (such as CISSP, CISM, or PMP) are a plus

Licence no: 12C6060

Job Scope:
You will represent Big Wall Digital Marketing at business events and networking platforms, pitching our digital marketing services and creating opportunities for new clients to come on board with us.

What is Big Wall Consultancy

Big Wall is a digital marketing firm helping businesses pivot and grow in the evolving digital landscape. Co-founded by Lydia Yang and Cez Krol, the Singapore-based agency specializes in Search Engine Optimization (SEO) and Answer Engine Optimization (AEO) to connect businesses with the right online customers seamlessly.

We use advanced SEO and AI tools to deliver personalized strategies for clients ranging from local SMEs to Fortune 500 companies, ensuring that businesses are prominently found online and ahead of our competitors. The diverse team based in Asia and Europe, noted for our flexibility and results-driven approach, serves clients internationally.

Our company vision is to help businesses strive for positive impact to grow and reach a wider online audience. Unlike other digital agencies, our approach is personalized, time-saving and aligned with our client's values.

Our team comprises incredibly talented people and nerds based out of Singapore and Europe, and come from a host of backgrounds working in the Travel, FMCG, gaming and retail markets.

Check out our website at https://bigwallconsultancy.com

LinkedIn: https://www.linkedin.com/company/big-wall-global/

Role Overview:
At Big Wall, we pride ourselves on delivering excellent products and services that provide real value to our clients. As a Director of Sales, you’ll ensure successful project setups by maintaining our high standards

You will work closely with company directors and the client servicing team to build project implementation proposals. The ideal candidate will possess strong communication skills, deep product knowledge, and a passion for meeting new customers and building strong relationships at all levels.

As we expand, we are thrilled to welcome a seasoned Sales Director to our dynamic and growing international team.

Scope of Responsibilities:

• Achieve a realistic monthly target of leads via meetings, calls and emails
• Set, track, and follow up with potential leads
• Develop scalable sales strategies and optimize pricing models
• Manage the full sales cycle—from qualifying leads to sealing deals and onboarding
• Recommend and implement improvements in the sales administration process
• Use customer feedback to generate ideas for new features or products
• Brainstorm new ways to attract prospects
• Support brand-building efforts and enhance market presence
• Assist the client servicing team to ensure a smooth transition from sales to project delivery
• Represent Big Wall at business and networking events, meetings and pitches.
• Develop a strong understanding of our digital marketing services (training provided)
• Provide clear client briefs to the client management team, outlining goals, expectations, and business requirements
• Bi-weekly sales reporting
• Passionate about helping SMEs grow

Key Competencies:

• Strong communicator and presenter with the ability to articulate in a clear and precise manner
• Enjoys networking and building relationships
• Proficient at identifying customer needs and closing sales without hard selling
• Results-oriented and task-driven

Key Characteristics of the Ideal Candidate:

• Driven, creative, and energetic
• Enjoys challenges and problem-solving
• Open-minded and adaptable
• Strong people skills and relationship-building capabilities
• Charismatic and a quick thinker
• Disciplined and structured in approach

Credentials:

• Preferably have direct sales experience ( not mandatory)
• A good understanding of SMEs and business owners' mindsets
• A strong SME network (preferred)

What You Can Expect:

• Opportunities for company bonuses, profit sharing, and career growth
• Enjoy a hybrid, flexible working environment
• A fun, ambitious, and committed international team
• A respectful, professional, yet easy-going atmosphere that encourages independent thinking
• Responsibility for challenging projects from day one
• Cross-cultural career and learning opportunities
• Basic Salary: $1,100 - $1,300
• Commission Component: 10-20% for each closed deal (Estimated amount between $1,800 to $1,300 per deal)
• Potential company bonuses and profit sharing

Application Process:
Send your portfolio or resume (CV) to Lydia at [email protected] or whatsapp us at (+48) 500 006135. Please ensure you write an introduction attached with your resume. Thank you!

Key Responsibilities:

• Directly report to the Regional Franchise Director and be responsible for developing and implementing regional marketing strategies in line with our regional oncology business strategy. You will collaborate with cross-functional teams, engage with key opinion leaders, and provide market insights to support our core business activities. Your role will involve working with the sales team and driving the success of our products in the markets through enhancing awareness, demand and adoption within the territories
• Collaborate with the regional leadership team to develop comprehensive marketing strategies that align with our regional business objectives
• May be assigned as liaison with selected business partners to ensure alignment on product development, registration timelines and commercial development plans.
• Provide guidance and coordinate with local medical & marketing teams to drive brand strategies, launch readiness and tactics.
• Build and maintain relationships with Key Opinion Leaders (KOL), Payers, Healthcare Professionals in the region, leveraging their expertise to gain valuable insights into oncology therapeutic area. Plan and engage KOLs and medical societies in alignment with business strategies
• Deliver annual marketing plans and oversee the creation of marketing materials, including sales aids, presentations, product documentation, and digital content, coordinating with cross-functional teams to ensure message consistency and relevance to drive overall brand strategy, brand equity and architecture
• Monitor and analyse key marketing performance metrics, leveraging data to optimize marketing programs and adjust strategies as necessary
• Stay abreast of industry trends, best practices, and emerging treatments to continuously innovate and elevate marketing strategies
• Lead and/or guide market access strategies towards successful reimbursement and innovative access programs to drive optimal patient access
• Review and approve promotional materials to ensure accuracy and adherence to local/regional compliance
• Perform any other ad-hoc duties as and when assigned by the Company

Job Specification

• At least 8-10 years in pharmaceutical industry in marketing and brand management, preferably in oncology
• Bachelor’s degree in science/pharmacy/business management, or a related discipline
• Proven experience in marketing within the pharmaceutical industry, preferably in a regional or cross-functional role and recent product launches
• Strong understanding of oncology treatment landscape in the region, including regulations, competitive landscape, and market dynamics
• Excellent interpersonal and communication skills, with the ability to effectively engage and influence key stakeholders
• Demonstrated ability to develop and execute strategic plans
• Strong project management skills with the ability to prioritize and manage multiple tasks
• Strong leadership skills required. Strong communication skills required
• Proactive and adaptable mindset with a willingness to take on new challenges
• Fluent in English, both written and spoken

• Manage the day-to day operations of the family estate.
• Perform general cleaning duties, including dusting, vacuuming, mopping.
• Handle basic maintenance tasks which includes simple DIY activities like garden maintenance, replacement of faulty lighting, etc.
• Perform routine estate maintenance inspection of residence areas and surrounding landscape.
• Liaise with external vendors for advanced repairs relating to the estate and for owners’ vehicles (i.e. vehicle repairs and routine servicing) in the estate.
• Maintain owners’ vehicles (including washing of vehicles) and undertake chauffeuring duties as and when required.
• Undertake ad hoc duties relating to the estate operations as assigned.

Job Requirements

• Willing to work long hours. Official working hour 7.30am to 5pm, with additional pay for overtime. Central / 5-Day workweek.
• Able to work on weekends & public holidays when required.
• Possesses a Class 3 driving license.
• The candidate should be a hands-on and diligent in manage the day-to-day operations of a family estate.
• Able to maintain strict confidentiality on the family’s matters.
• Good time management and communication skills.
• Interested applicants with no prior experience in estate management are also welcomed to apply.

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to ref24#trustrecruit.com.sg or please click on “Apply Now”.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Teah Yan Lin (Rolland)

EA Personnel Reg No: R23115528

Position Summary:

The Director of Culinary Operations will lead the culinary team, ensuring top-tier food quality, presentation, and service across multiple locations. This role involves overseeing all aspects of culinary operations, including menu development, food sourcing, kitchen management, and compliance with health and safety standards. The position demands a strong background in culinary arts, experience in large-scale kitchen operations, and a commitment to delivering exceptional dining experiences.

Key Responsibilities:

• Supervise all culinary operations, ensuring innovation, quality, and consistency.
• Develop and implement creative menus while aligning with sustainability trends.
• Lead and mentor culinary teams, providing guidance on best practices.
• Manage vendor relationships for ingredient sourcing and maintain cost efficiency.
• Ensure strict compliance with food safety and hygiene regulations.
• Drive operational improvements by focusing on process efficiency and automation.
• Oversee financial performance, including budgeting and cost control.
• Ensure seamless execution of special events and high-volume production.

Requirements:

• Bachelor's degree in Culinary Arts or a related field.
• Minimum of 10 years in culinary management with a proven track record.
• Strong leadership and organizational skills to manage multiple kitchens.
• Expertise in food safety, cost management, and operational efficiency.
• Ability to lead high-performing teams in a fast-paced environment.

Tyson Jay Recruitment Pte Ltd | EA License No.: 16C7954

Tay Shiong Luan | EA Personnel No.: R23115166

About SCCFSC

Formerly known as Bukit Ho Swee Family Service Centre, South Central Community Family Service Centre (SCC) provides support to the low-income and vulnerable families in our community. While giving support to families who seek help in financial, social or relationship issues, we encourage community self-help and cooperation.

Our Approach

Taking an inclusive approach, we leverage on the community to activate mutual help through social connections and inclusiveness with the aim of empowering the low-income and vulnerable families while developing the full potential of the next generation for transformative change.

About the role of Director, People and Shared Corporate Services

We seek a dynamic and strong capable leader who can independently drive and manage the entire spectrum of HR, shared services (digital/IT strategy and communications), and corporate functions. The Director of People and Shared Corporate Services is responsible for driving talent management strategies, overseeing HR operations, administering shared and corporate services strategy, and ensuring compliance with governance and regulatory standards. This role also involves preparing manpower annual budgets, providing strategic framework insights, and collaborating with the board and senior leadership to align HR, digital/communication and operational strategies with organizational goals. Having a hands-on approach with strong operational experience would be advantageous.

Key Responsibilities:

1. Strategic Leadership

• Drive, lead, develop and implement integrated strategies for HR, Admin/Operational, and IT shared functions to achieve organizational goals.
• Provide guidance and leadership to ensure efficient and effective shared and corporate services.
• Spearhead initiatives to enhance operational efficiency and drive organizational transformation.

2. Human Resources and Talent Management

• Oversee recruitment, development, and retention strategies to build a sustainable and engaged workforce.
• Lead succession planning and leadership development to ensure workforce continuity.
• Design and implement frameworks for performance management, learning, and people development.
• Develop employee engagement programs to foster a culture of growth and collaboration.
• Ensure alignment of HR policies with legal regulations and industry best practices.

3. Shared and Corporate Services (IT/Digital transformation/Communications)

• Manage digital transformation, IT infrastructure, communications and shared administrative functions.
• Oversee digital strategy, IT and data infrastructure, ensuring technology supports organizational efficiency and maintains cybersecurity compliance.
• Operational oversight for the 3 teams under this role.
• Monitor and improve the delivery of shared services to achieve high operational standards.

4. Governance and Compliance

• Ensure statutory and regulatory compliance and progressive practices across HR, Admin, and IT functions and aligning whole SCC policy framework.
• Establish policies and frameworks to mitigate risks and enhance governance practices.
• Collaborate with senior management and the Board of Directors to align and drive strategies with organizational objectives.

5. Budgeting and Reporting

• Prepare and manage budgets for HR, IT, and guide corporate services, aligning resources with strategic priorities.
• Provide insightful reports and presentations to senior leadership and board committees to support data-driven decision-making.

Requirements:

• Degree in Human Resources, Business Administration, IT Management, or a related field
• Minimum of 10 years of experience in HR, talent management, or corporate services, with 5 years in a leadership role.
• Strong background in talent management, people development, strategy and overseeing operations.
• Proficiency in managing IT systems, cybersecurity, and administrative processes.
• In-depth knowledge of employment law, HR best practices, and governance frameworks.
• Exceptional leadership, interpersonal, and communication skills.
• Strategic thinker with a track record of translating vision into actionable strategies.
• Ability to manage operational budgets and align resources with strategic goals.

We regret that only shortlisted candidates will be notified.

Thank you for applying.

Our client is Singapore leading player in Real Instate industry. Due to their current expansion plan, they are looking for a Executive Assistant, in hopes of developing the current high performing Secretary team. They are located in the Central area – easily accessible.

Duties of Executive Assistant:

• Manage Directors’ schedules efficiently.
• Draft various documents and maintain quality standards.
• Coordinate meetings and disseminate communications promptly.
• Plan business events involving internal and external stakeholders.
• Handle confidential strategic projects for Senior Management.
• Lead cross-divisional team projects with effective communication.
• Assist in onboarding top executives and new joiners.
• Arrange travel logistics and handle expense reporting.
• Coordinate with drivers and manage vehicle maintenance for executive transportation.

Requirements:

• Min Diploma holder in any discipline
• Min 5 years of secretarial experience to Senior Management
• Proficient in Microsoft Office

Interested candidates who wish to apply for the advertised position, please email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2198636 (Oh Puey Xin)

**Job Summary:**

We are seeking an experienced senior leader to join our team in the software and services industry. The ideal candidate will excel in solution selling, program delivery, and partner management while driving operational excellence and client satisfaction across the APAC and EMEA regions.

**Key Responsibilities:**

- Lead and manage teams, empowering and motivating members to drive increased efficiency, ownership, and accountability.

- Build and revitalize teams and partnerships to enhance performance and delivery.

- Effectively manage key customer stakeholders, ensuring their business requirements and desired outcomes are consistently met.

- Oversee and ensure that sales, delivery, and execution targets are always achieved.

- Foster and maintain strong relationships across all organizational levels, building cross-functional partnerships that drive value into each client’s investment.

- Develop and implement strategies to enhance solution selling and optimize program delivery.

**Qualifications:**

-Proven experience in Unified Communications, Contact Centres Solutions, and Application Delivery.- Mandatory

- Proven experience in a senior leadership role within the software and services industry, specifically in the APAC and EMEA regions.

- Strong expertise in solution selling, program delivery, and partner management.

- Excellent leadership skills with the ability to motivate and empower teams.

- Exceptional relationship management skills, capable of building trust and collaboration at all levels.

- Results-driven with a track record of meeting sales and delivery targets.

Responsibilities:

• Handle customers needs with the best of abilities to design & create hairstyle, provide hair scalp treatment, single hair color & double hair color, mud treatment, re-bonding, head spa, bleach hair, shampoo & blow
• Handle equipment in the salon
• Oversees and manages salon inventory, involve in salon promotions, events & roadshow
• Create & enhances a good relationship with the customers and keep track of their appointments
• Excellent knowledge of the beauty therapy industry and always have an up-to-date skill set
• Provide professional training to new staff
• Ability to deal with difficult salon situations such as client complaints

Qualifications & Requirements

• Possess professional skills in hairstyling
• Possess hairstyling certifications backed by accredited schools
• Relevant experience in the beauty industry
• Knowledgeable in the different hair types
• Self-motivated and able to multitask
• Possess excellent communication & interpersonal skills
• Presentable with professional skills
• Self-motivated and able to multi-tasks
• Confident and dynamic personality

Responsibilities:

• Handle customers needs with the best of abilities to design & create hairstyle, provide hair scalp treatment, single hair color & double hair color, mud treatment, re-bonding, head spa, bleach hair, shampoo & blow
• Handle equipment in the salon
• Oversees and manages salon inventory, involve in salon promotions, events & roadshow
• Create & enhances a good relationship with the customers and keep track of their appointments
• Excellent knowledge of the beauty therapy industry and always have an up-to-date skill set
• Provide professional training to new staff
• Ability to deal with difficult salon situations such as client complaints

Qualifications & Requirements

• Possess professional skills in hairstyling
• Possess hairstyling certifications backed by accredited schools
• Relevant experience in the beauty industry
• Knowledgeable in the different hair types
• Self-motivated and able to multitask
• Possess excellent communication & interpersonal skills
• Presentable with professional skills
• Self-motivated and able to multi-tasks
• Confident and dynamic personality

Company Description

Founded in September 2013, the Aureus Group has revolutionised music education in Singapore. As the fastest-growing music school chain, its innovative business model and dedication to transformative musical experiences have earned it significant acclaim, with features in renowned publications like Forbes, Business Times, and Channel News Asia. This success culminated in a fourth-place ranking in “Singapore’s Fastest Growing Companies” survey, cementing its position as an industry pioneer.

Mission of the Position

The mission for this role is primarily on the three key pillars of achieving significant business and revenue growth, increasing customer satisfaction levels, as well as increasing employee satisfaction levels.

The Divisional Director has the responsibility of creating scalable sales strategies and systems to significantly optimize the growth of the Aureus centres under him/her. This role requires a highly self-motivated individual, who will be responsible for cross-departmental coordination within the company to meet the company’s goals. Customer and employee satisfaction are critical pillars to the organisation’s success, and therefore the Divisional Director will be delivering training/retraining and mentorship programs, performance enhancement and event/marketing campaigns, to maximise the overall growth productivity of the centres around these pillars.

Key Responsibilities:

• Performance Enhancement and Feedback- Regularly evaluating the front desk team's performance in providing excellent service, effective customer communication, sales proficiency, positive customer experiences, professional conduct, and packaging through a 360-degree feedback loop involving various stakeholders.
• Onboarding Training- Delivering a thorough and comprehensive onboarding program for new team members, focusing on excellent customer service, best sales practices, centre etiquette, and Aureus-assigned values. Incorporate roleplays for adaptability, ensure timely completion of specialized training, and foster a deep understanding of the company's mission, vision, and values for cultural alignment.
• Training and Mentorship- Delivering retraining and mentorship programmes for underperforming team members, addressing individual needs as assigned by Aureus. Ensure effective on-the-job mentoring to help them reach LTH and customer satisfaction targets.
• Utilization Optimization- Optimizing front desk efficiency during free periods for increased productivity, utilizing non-peak hours to enhance product knowledge and communication skills.
• Enhance Centre Experience- Administering and overseeing logistical and facilities maintenance operations to ensure a seamless and well-maintained working environment, comparable to a 5-star hotel experience. This encompasses upkeep, cleanliness, and overall experiential quality.
• Sales and Growth- Ensuring team success through daily outbound sales calls, meeting monthly assigned targets. Adhere to follow-up processes for open leads, handle incoming calls and emails promptly and professionally, and actively contribute to sales activities and events for effective lead generation and conversions.
• Roster and Schedule- Efficiently handling staffing adjustments by reallocating shifts or filling in on off-days to maintain business continuity in response to staff absences, including managing staff leave approvals.
• Workplace Culture and Etiquette- Promoting a positive work environment aligned with company values. Develop strategies to boost morale, address challenges, and organize staff welfare events with the goal of reaching a target employee satisfaction index score.
• Customer Relationship Management- Recognizing the GM role extends beyond immediate interactions, to focus on enhancing the lifetime value of customers through effective CRM strategies. Ensure customer retention through adept problem-solving and maintaining high service standards among team members, with the goal of reaching a target customer satisfaction index score.
• Communication and Transparency- Ensuring consistent and aligned communications with the company's core values across all channels. Conduct regular huddles and town halls for transparent communication across team layers, including regular reporting of feedback completion rates.
• Aureus Curriculum System- Guaranteeing the full adoption and attainment of set goals for the Enigma system by ensuring compliance with all directives.
• Documentation and Reporting- Tracking and reporting team evaluations, development, and improvement plans.
• Ad- Hoc- Performing and fulfilling additional duties as assigned by the Management.

Key Accountabilities:

Revenue and Growth

• LTH Threshold: Ensure that LTH remains within the specified target range for sustainable growth.
• Revenue and Growth: Accelerate revenue growth and attain the goals of the centre(s).
• Revenue Per Unit: Optimize and maintain a target Revenue Per Unit.

Employee Satisfaction

• Participation Rate: Cultivate a positive workplace culture that motivates employee engagement in company and centre activities, with the goal of achieving a strong participation rate.
• 360-Degree Feedback: Promote ongoing enhancement of staff satisfaction through comprehensive feedback mechanisms.
• Roster and Schedule: Ensure a well-organized and efficient schedule that fully covers shifts for team members.

Customer Satisfaction

• NPS: Elevate customer loyalty and satisfaction, gauged by NPS metrics to be provided.
• Average AMM: Reduce the per-student Available Makeup Minutes (AMM) to achieve a more efficient utilization without exceeding established limits.
• Customer Satisfaction: Strive to accumulate positive reviews monthly for each centre.
• Retention: Ensure a high retention rate while minimizing the withdrawal rate.

Hiring Criteria:

• The applicant should have a minimum of 5 years of experience in both management and the retail industry.
• The applicant should demonstrate a proven ability to cultivate and maintain a positive divisional culture within their previous work experience.
• The successful applicant must be flexible and available to work on weekends.
• The applicant should possess a track record of successful sales leadership, demonstrating the ability to drive and achieve sales targets.
• We are looking for individuals with a strategic mindset and the ability to think critically in various sales situations.
• Strong verbal and written communication skills are essential for effective collaboration and leadership.
• The applicant should exhibit a customer-centric approach in their work, prioritizing customer satisfaction and engagement.
• The applicant must have a strong commitment to compliance and ethical business practices, ensuring adherence to industry regulations and company standards.

Perks and Packages:

• Gross Salary of $5000 - $7000 monthly + incentives
• Medical and Insurance Coverage
• Worklife and Wellness including 14 days of Annual Leaves and Sick Leaves
• In-House Learning, Development, and Training are provided
• Professional Career Development Opportunities
• Complimentary Music Lessons
• Vibrant and Supportive Company Culture
• Work Equipment including IT Devices and Digital Softwares are provided

Job Summary:

We are seeking an experienced and strategic Marketing Director to lead our marketing efforts in promoting our business consultancy services, which include accounting, corporate secretarial, and other professional business solutions. The ideal candidate will possess a deep understanding of the local market and a proven track record in developing and executing successful marketing strategies to drive brand growth and client acquisition.

Key Responsibilities:

1. Strategic Planning and Execution:Develop and implement comprehensive marketing strategies aligned with the company’s goals and objectives.
   Identify growth opportunities in the local market and position the company as a leader in business consultancy services.
   
2. Brand Management:Enhance brand awareness and maintain a strong brand presence through innovative campaigns and consistent messaging.
   Oversee the development of marketing materials, ensuring they effectively communicate our value proposition.
   
3. Digital Marketing and Content Development:Manage digital marketing campaigns, including SEO, SEM, email marketing, and social media.
   Create and oversee content strategies for blogs, articles, newsletters, and social media platforms.
   
4. Client Acquisition and Relationship Building:Identify and target prospective clients, developing campaigns tailored to their needs.
   Collaborate with the sales team to align marketing initiatives with client acquisition goals.
   
5. Market Analysis and Insights:Conduct market research to understand client needs, competitor activities, and industry trends.
   Use data analytics to measure campaign performance and make data-driven decisions.
   
6. Team Leadership:Lead, mentor, and manage the marketing team to achieve departmental objectives.
   Foster collaboration between the marketing team and other departments, such as sales and operations. Lead and manage marketing strategies tailored to the needs of Chinese clients, ensuring effective engagement and relationship building.
   
7. Budget Management:Develop and manage the marketing budget effectively, ensuring maximum ROI on marketing initiatives.
   

Key Requirements:

• Bachelor’s degree in Marketing, Business Administration, or a related field (MBA preferred).
• At least 7-10 years of experience in marketing, with a minimum of 3 years in a leadership role.
• Proven experience in the business consultancy sector or related professional services industry.
• Strong knowledge of marketing strategies, digital marketing tools, and CRM platforms.
• Excellent leadership, communication, and interpersonal skills.
• Ability to analyze complex data and market trends to drive strategic decisions.
• Familiarity with local market regulations and trends in accounting and corporate secretarial services is a plus.
• Proficiency in Mandarin and a deep understanding of Chinese market preferences to effectively serve and communicate with Chinese clients.

What We Offer:

• Competitive salary and performance-based incentives.
• Opportunities for professional growth in a dynamic and supportive environment.
• A chance to play a pivotal role in shaping the company’s future.

If you are passionate about marketing and ready to make a significant impact in the business consultancy sector, we invite you to join our team.

ROLE OVERVIEW

The Membership and Partnership Director Mandala Club Singapore, is responsible for curating and engaging a world-class community, first-class programming, and cultural content that ensures Mandala Club remains the community of choice for the region’s most dynamic and engaged individuals. Membership, partnership, and Sales verticals report directly to this role.

You oversee Membership and Partnerships. As a leader, you bring to life the Mandala Way and express our values through everything you do, creating a high-performance culture.

You will form and manage a team to take ownership of membership acquisition, engagement, curation, and retention and oversee all cultural programming and content in collaboration with the Head of Marketing. The network’s membership community and cultural programming provide the principal driver of membership desirability.

You will work closely with the Head of Marketing to ensure that content is amplified to drive membership desirability so that members remain highly engaged in all forms of content. You are an arbiter of taste, trends, and—where required—restraint and cultural nuance. You make decisions with sensitivity to bigger-picture impacts.

You are an inspiring leader with a spring in your step, a glint in your eye, and a fire in your belly that has come to define everything that we, as a Club and community, have become known for. You are not afraid to put yourself in the heart of the action, standing shoulder to shoulder with teams and members in support of dynamic connections and content.

KEY OBJECTIVES & DELIVERABLES

TEAM LEADERSHIP AND MANAGEMENT

• Lead and manage the membership and partnerships team, fostering collaboration to drive membership acquisition, engagement, and retention.
• Analyze and structure the department to optimize workload and efficiency.
• Set clear KPIs, conduct regular check-ins, and provide robust career planning for team members.
• Cultivate a balance between commercially profitable initiatives and community-enhancing programming.

MEMBERSHIP ACQUISITION AND ENGAGEMENT ACROSS THE NETWORK

• Define a membership acquisition strategy in Singapore and align the membership and marketing teams to targets and execution. This includes setting and managing annual and ongoing budgets.
• Drive the membership team to achieve sales targets through proactive sales strategies.
• Overall accountability of community metrics:
  • Membership growth/acquisition
  • Memberships cancellations
  • Community engagement and desirability (determined by twice-annual members survey)
• Ensure membership community demographics remain in line with Group ambition.
• Overall leadership of Club Membership committees. Ensuring effective engagement and empowerment, including community curation and screening of all applicants

MANDALA CLUB’S NETWORK-WIDE CULTURAL PROGRAMMING

• Define the cultural calendar and programming strategy with the Head of Marketing. The program must align with the Club’s pillars and key topics, which will vary from location to location. This includes annual and ongoing budget setting/management.
• Work alongside marketing teams to ensure rationale, timely planning, effective execution, marketing prioritization, and quality evaluation of all activations.
• Overall accountability for member engagement in a cultural programming calendar optimized across the network, amplified as fully as appropriate, and sensitive to cultural nuance.
• Be an arbiter of taste and trends to ensure Mandala Club is constantly pushing boundaries and at the forefront of popular culture in a way that is relevant to its member base.
• Ensure seamless member/consumer communication across Club and Special Projects.
• Ensure Club programming remains in line with Group ambition.
• A principal decision-maker in significant sponsorship/brand collaboration opportunities brought to the Club via in-house or agency partners.

PARTNERSHIP

• Source new brand partnerships and sponsorship opportunities that align with the Group’s business objectives and strategy for both Mandala Club and Mandala Masters.
• Negotiate contract terms to secure sponsorship deals with clients.
• Negotiate contract terms with brand partners to ensure mutually beneficial partnership terms for those without commercial value, including but not limited to barter exchange deals like members’ perks and product sponsorship.
• Grow revenue and increase brand awareness through developing business opportunities and co-marketing initiatives.

OTHER INFORMATION

THE RIGHT PERSON

● An organized, free thinker.

● Clear and proven credibility in the arts and culture space.

● A passion for hospitality and delivering exceptional lifestyle experiences.

● Curious and passionate about consumers and building brands.

● Superb attention to detail; the material produced is meticulously executed.

● Problem Solving: must be able to analyze and tackle problems and present viable solutions critically.

● Passion: this person must be passionate about Mandala, hospitality, and lifestyle.

● Entrepreneurial spirit: must deal with ambiguity and be willing to take risks as needed.

● Strong communication skills: this person can present information (both written and oral) clearly and concisely. This person needs to communicate clearly at all levels within an organization.

● Creativity: they must simultaneously be open to new ideas, adventurous, and practical.

● Driven by the desire to win and for continuous improvement.

● Proven ability to work cross-functionally.

THE RIGHT EXPERIENCE

● 15+ years of previous relevant experience required with proven technical and analytical acumen

● Fluent English speaker