This role leads the development and enhancement of insurance products and solutions, collaborating with stakeholders to create innovative solutions and providing high-quality support to the sales team.

Responsibilities

• Define and implement a product vision and strategy based on market research and customer insights.
• Analyze market trends, competitor offerings, and client feedback to identify opportunities for product innovation.
• Collaborate with internal and external stakeholders to position and manage products effectively.
• Ensure alignment between product offerings and company objectives.
• Develop and maintain product marketing materials, including training decks, flyers, pitch decks, and placement tools.
• Support consultants by providing in-depth training and resources to enhance client engagement.
• Maintain an up-to-date product library and ensure accuracy in product comparison tables.
• Provide ongoing updates and enhancements to product offerings to ensure competitiveness in the market.
• Design comprehensive solutions to address client challenges, balancing technical feasibility, business impact, and budget constraints.
• Tailor structured solutions to meet the unique needs of clients, ensuring satisfaction and value creation.
• Provide continuous support and training to sales and consulting teams.
• Act as a subject matter expert, ensuring that teams are well-equipped to utilize and promote solutions effectively.
• Contribute to initiatives aimed at improving the product management ecosystem and operational efficiency.
• Work on enhancing processes to streamline product lifecycle management.
• Fully support the deliverables of product development projects and handle ad-hoc requests as required.

Requirements:

• Bachelor’s degree in Business, Marketing, or a related field.
• A minimum of 10 years of experience in the insurance sector, with a strong understanding of product and solution development.
• Proven ability to manage the product lifecycle and deliver client-centric solutions.
• Strong communication, collaboration, and analytical skills.
• Prior exposure to HNW / Retail insurance product is preferred.

EA License Number: 23C1935 | EA Personnel Number: R1551292

Leadership & Strategy:

• Provide strategic leadership to oversee the daily operations of laundry services, bakery operations, business outsourcing services, and kitchen operations in a correctional facility.
• Develop and execute business strategies that align with the company’s overall goals and vision.
• Establish operational goals and metrics, and drive continuous improvement initiatives across all business areas.
• Work closely with the Executive Team to formulate and implement long-term strategic plans, contributing to the company’s growth and sustainability.

Operations & Financial Management:

• Oversee the operational efficiency of all business units, ensuring smooth and cost-effective service delivery.
• Develop and manage annual budgets, analyze financial performance, and implement corrective actions where necessary.
• Ensurethat key performance indicators (KPIs) for each operational area are met, including profitability, service delivery standards, and customer satisfaction.
• Drive cost-saving initiatives without compromising quality and service excellence.

Team Leadership & Development:

• Lead, mentor, and develop a diverse team of managers across different operationsto ensure high performance and professional growth.
• Foster a culture of collaboration, innovation, and accountability within the teams.
• Provide leadership and guidance to ensure that all teams are aligned with the company’s vision, values, and objectives.

Client & Stakeholder Management:

• Build and maintain strong relationships with key clients, especially hospitals and correctional facilities, to ensure service excellence and client satisfaction.
• Act as the primary point of contact for external stakeholders, including suppliers, partners, and regulatory bodies.
• Manage contract negotiations and ensure compliance with industry standards, regulations, and service level agreements.

Operational Excellence & Risk Management:

• Monitor industry trends, market conditions, and competitor activities to ensure the company remains competitive and compliant.
• Oversee quality control measures to maintain high service standards across all operations.
• Identify potential risks to business operations and implement proactive strategies to mitigate them.

Elsa Fontanne (CEI No. R24124496)

Recruitment Consultant

Contact Number: 67860100

Email Address: [email protected]

Recruit Express Pte Ltd / EA Licence No: 99C4599

We regret only shortlisted candidates will be contacted

Reporting to Executive Director, you will lead a team of specialists in the areas of talent acquisition, manpower planning and budgeting. You will manage manpower planning in accordance to expansion requirements and provide strategic advice on employer branding, talent acqusition, workforce and vendor management.

You should have a degree in the relevant business discipline and 10 years of experience in an MNC or local organisation with regional footprint. You will come with a proven track record in managing a team and strong stakeholder management skills. Prior experience working within a Matrix structure will be an added advantage. Talent Acquisition Specialists or Business Partners are welcome to apply.

Jobscope:

• Responsible for the full spectrum of human resource, administrative and building facility functions of the organization and group
• Lead and implement corporate projects in line with business strategies
• Work closely with business leaders on organizational change management, employee issues and sustainability
• Support and align growth and development of people to meet the business needs and challenges
• Ensure company policies and procedures and adhered to and keep up to date
• Attend and response to government workforce initiatives
• Spearhead CSR activities
• Chair Management and RA meeting

Requirements:

• Possess a Bachelor’s Degree or Master Degree in Human Resource Management, Business Studies/ Administration/ Management or equivalent
• Minimum 10 years of HR/ Admin managerial experience with business partnering and change management skills/experience, preferably from retail industry
• Strategic HR competencies required include Talent Management, Leadership Development, time Management, Succession Planning and Coaching
• The successful candidate is proactive , independent and possess strong leadership, project management, influential and business skills with integrity.

Responsibilities:

• Identify trendsetter ideas, discovers and explores new business opportunities in partnership with internal department.
• Formulate business development strategies.
• Aggressively source, negotiate and acquire new clients.
• Create opportunities / collaborations with potential partners.
• Work together with the marketing team to create impactful and effective growth strategies for marketing and brand building.
• Ensure all KPI’s are met.
• Being adaptive to market and industry changes, and aim to establish opinion and eventual market share leadership.
• Identify trends and insights to drive optimized performance.
• Manage and maintain budgets and optimizing partnership and vendor pools.

Requirements:

• Min 8 years of relevant working experience in business development
• Ability to demonstrate strategic thinking
• Excellent communication and interpersonal skills with key stakeholders
• Driven, motivated, and with an entrepreneurial mindset
• Highly adaptable and enjoys working in a fast-paced organisation
• Strong working ethic and proactive

Candidates with more experience will be considered for a Director role.

Our client is Singapore leading player in Real Instate industry. Due to their current expansion plan, they are looking for a Executive Assistant, in hopes of developing the current high performing Secretary team. They are located in the Central area – easily accessible.

Duties of Executive Assistant:

• Manage Directors’ schedules efficiently.
• Draft various documents and maintain quality standards.
• Coordinate meetings and disseminate communications promptly.
• Plan business events involving internal and external stakeholders.
• Handle confidential strategic projects for Senior Management.
• Lead cross-divisional team projects with effective communication.
• Assist in onboarding top executives and new joiners.
• Arrange travel logistics and handle expense reporting.
• Coordinate with drivers and manage vehicle maintenance for executive transportation.

Requirements:

• Min Diploma holder in any discipline
• Min 5 years of secretarial experience to Senior Management
• Proficient in Microsoft Office

Interested candidates who wish to apply for the advertised position, please email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2198636 (Oh Puey Xin)

Our client is Singapore leading player in Real Instate industry. Due to their current expansion plan, they are looking for a Executive Assistant, in hopes of developing the current high performing Secretary team. They are located in the Central area – easily accessible.

Duties of Executive Assistant:

• Manage Directors’ schedules efficiently.
• Draft various documents and maintain quality standards.
• Coordinate meetings and disseminate communications promptly.
• Plan business events involving internal and external stakeholders.
• Handle confidential strategic projects for Senior Management.
• Lead cross-divisional team projects with effective communication.
• Assist in onboarding top executives and new joiners.
• Arrange travel logistics and handle expense reporting.
• Coordinate with drivers and manage vehicle maintenance for executive transportation.

Requirements:

• Min Diploma holder in any discipline
• Min 5 years of secretarial experience to Senior Management
• Proficient in Microsoft Office

Interested candidates who wish to apply for the advertised position, please email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2198636 (Oh Puey Xin)

5 days - office hours

Roles & Responsibilities

• Prepare correspondence emails, letters, statements, documents, and reports
• Draft company's policies, regulations, rules, and supervise the implementation.
• Manage filing and document control for company policies, regulations, SOPs, contracts & agreements, reports, and other administrative documents.
• Possess legal knowledge and liaise with lawyers when required.
• Fully in charges the administration department and manage administrative issues for the company.
• Process administrative work related to government authorities, associations, the company’s head office, customers, and visitors.
• Handle administrative and logistical arrangements for customers and visitors.
• Organize events by coordinating with relevant departments for planning and implementation.
• Collect training requirements from relevant departments, prepare the company training plan, and supervise its implementation.
• Collect and arrange daily and weekly activities for company management.
• Manage vehicles and drivers for the company.
• Provide backup support for colleagues in IT and HR positions.
• Undertake any other ad-hoc tasks and duties as assigned by superiors.
• Facilitate effective communication and collaboration with stakeholders from China through email and calls.

Ho Ming Jie (Edmund) Reg No: R1987094

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Reporting to the CFO, you will act as a strategic partner to the leadership team and department heads, overseeing financial planning, budgeting, and analytics. You will ensure statutory reporting, financial audits, and the implementation of an effective internal control framework. Additionally, you will play a key role in the transition process as the hospital scales to its redeveloped campus.

What you'll be doing

• Lead the Finance team in monthly and year-end financial reporting, statutory audits, and compliance
• Drive efficient annual budgeting and projection activities, providing insightful analysis and recommendations to support senior management’s decision-making in operationalising organisation strategies
• Regularly review and streamline budgeting, accounting, and reporting processes to achieve operational excellence and quality goals
• Oversee subvention/ capitation funding matters, collaborate with internal stakeholders on case propositions and funding approval requests, and refine these as needed to address sustainability concerns
• Review the organisation's financial risk register periodically and work with Risk teams to ensure effective internal controls and governance
• Assist or lead in ad-hoc projects as required

What we're looking for

• Bachelor Degree level in Finance/ Business or related studies
• 15 years of similar work experience, preferably in healthcare and at least 8 years in a supervisory or management role will be advantageous
• Knowledge in health finance and economics is preferred, and experience in digital transformation or digital application in business finance is an advantage
• Proficiency in SAP (FI-CO, MM) or S4/HANA, MS Office applications and data visualisation tools
• Proven ability to manage teams through change, with strong business partnering skills and experience working with cross-functional teams, senior management, and stakeholders
• Agile mindset with the ability to manage ambiguity, coupled with strong financial modelling, and in-depth knowledge across financial accounting, planning, analytics, and enterprise risk management

Interested applicants, kindly furnish us with your detailed resume in MS Words format and click "Apply Now" button.

**We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities.**

**JobStudio will not solicit any money, request to use your bank account for business or request you to transfer any monies to any parties. Please be aware of scams impersonating JobStudio and our employees. You may call our office directly for verification. We will not be liable for any loss arising from scams.**

JOBSTUDIO PTE LTD

EA License No: 10C4754

EA Personnel: Stephanie Toh

EA Personnel Reg No: R1217674

This role could be based in Singapore and UK.When you start the application process you will be presented with a drop down menu showing all countries, Please ensure that you select a country where the role is based.

JOB SUMMARY

• The Director, S&T Performance is responsible for delivering strong performance management information for the Strategy & Talent (“S&T”) function, providing meaningful insights which supports strategic senior discussion and enables decision making around action plans and/or reprioritisation of resources. In addition, they will apply their curiosity and stakeholder management skills to spot opportunities for performance improvement and drive solutions.
• The role requires a highly collaborative, motivated and engaged individual who thrives in complex environments and has a strong ability to interpret, analyse and challenge data. Our ideal candidate has hands-on experience in business management or performance management, exposure or experience working in a highly regulated and agile environment, with strong performance management, business acumen, and relationship building skills.

Responsibilities

• Lead the design and implementation of meaningful reporting MI to the Strategy & Talent Management Team
• Gain a clear understanding of the primary change programmes across S&T, working closely with programme leads, S&T MT BPMs, and S&T COO Strategic Change teams, to support the definition of clear metrics that demonstrate impact against intended outcomes.
• With the support of the S&T MT, perform targeted reviews in driving performance excellence and consistency across the function.
• Support the Head, S&T Performance with providing inputs into GMT papers and updates, including bi-annual Group Performance Review (GPR) packs and others as required.
• Support in the delivery of ad-hoc projects across S&T Performance as needed.
• Support the delivery of performance data demonstrating the impact S&T has against global segment and bank-wide strategy and priorities.
• Analyse performance MI data across S&T and work with stakeholders to proactively identify areas of opportunity for improvement.
• Drive a performance excellence culture across S&T, which values not just results but how we address areas of underperformance and the actions we take to drive improvement.

Key Stakeholders

• COO, Strategic change, HR and CABM
• CFO, HR and GCFO
• S&T COO Leadership Team
• S&T COO Strategic Change Team
• S&T Extended Leadership Team
• S&T MT BPMs

Skills and Experience

Our Ideal Candidate
• 8+ years’ experience working in finance or comparable industry.
• Hands-on experience in business management or performance management,
• Exposure or experience working in a highly regulated and agile environment, with strong performance management, business acumen, and relationship building skills.

Role Specific Technical Competencies
• Impact Measurement
• Business Acumen
• Stakeholder management
• Performance Management

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

Responsibilities

• Product Strategy and Roadmap: Define and execute the product strategy and roadmap for cybersecurity solutions, aligning with the company’s goals and market demands.

• Market Research and Analysis: Conduct market research, gather customer insights, and analyze competitive products to identify trends, gaps, and opportunities in the cybersecurity space.

• Product Lifecycle Management: Oversee the product lifecycle from ideation and development through launch, enhancement, and retirement, ensuring successful delivery and alignment with business objectives.

• Collaboration: Work closely with engineering, marketing, sales, and customer success teams to deliver high-quality products that meet customer requirements and regulatory standards.

• Stakeholder Communication: Act as the point of contact for product-related communication with internal and external stakeholders, including senior management, partners, and customers.

• Customer Advocacy: Engage with customers to understand their cybersecurity needs, challenges, and feedback to shape product features and enhancements.

• Performance Metrics: Define, monitor, and report on key performance indicators (KPIs) to measure product success, customer satisfaction, and market impact.

• Risk and Compliance: Ensure that product features comply with cybersecurity standards and regulations, such as NIST, PDPA, GDPR, or ISO 27001.

• Budget Management: Oversee budget planning and resource allocation for product initiatives, ensuring efficient use of resources.

Requirements

• Education: Bachelor’s degree in computer science, Cybersecurity, Information Systems, Business, or a related field (Master’s preferred).

• Experience: 7+ years of experience in solutions, product and business management, with a focus on cybersecurity products; experience in a leadership or management role is a plus.

• Technical Skills: Strong understanding of cybersecurity technologies and trends, including threat detection, endpoint security, identity management, and cloud security.

• Product Management Expertise: Proficiency in product management methodologies, including Agile and Lean, with experience managing the full product lifecycle.

• Analytical Skills: Ability to analyze market trends, customer feedback, and performance metrics to make informed product decisions.

• Leadership and Collaboration: Excellent interpersonal skills with a track record of cross-functional collaboration and team management.

• Certifications: Industry certifications (such as CISSP, CISM, or PMP) are a plus

Licence no: 12C6060

Job Scope:
You will represent Big Wall Digital Marketing at business events and networking platforms, pitching our digital marketing services and creating opportunities for new clients to come on board with us.

What is Big Wall Consultancy

Big Wall is a digital marketing firm helping businesses pivot and grow in the evolving digital landscape. Co-founded by Lydia Yang and Cez Krol, the Singapore-based agency specializes in Search Engine Optimization (SEO) and Answer Engine Optimization (AEO) to connect businesses with the right online customers seamlessly.

We use advanced SEO and AI tools to deliver personalized strategies for clients ranging from local SMEs to Fortune 500 companies, ensuring that businesses are prominently found online and ahead of our competitors. The diverse team based in Asia and Europe, noted for our flexibility and results-driven approach, serves clients internationally.

Our company vision is to help businesses strive for positive impact to grow and reach a wider online audience. Unlike other digital agencies, our approach is personalized, time-saving and aligned with our client's values.

Our team comprises incredibly talented people and nerds based out of Singapore and Europe, and come from a host of backgrounds working in the Travel, FMCG, gaming and retail markets.

Check out our website at https://bigwallconsultancy.com

LinkedIn: https://www.linkedin.com/company/big-wall-global/

Role Overview:
At Big Wall, we pride ourselves on delivering excellent products and services that provide real value to our clients. As a Director of Sales, you’ll ensure successful project setups by maintaining our high standards

You will work closely with company directors and the client servicing team to build project implementation proposals. The ideal candidate will possess strong communication skills, deep product knowledge, and a passion for meeting new customers and building strong relationships at all levels.

As we expand, we are thrilled to welcome a seasoned Sales Director to our dynamic and growing international team.

Scope of Responsibilities:

• Achieve a realistic monthly target of leads via meetings, calls and emails
• Set, track, and follow up with potential leads
• Develop scalable sales strategies and optimize pricing models
• Manage the full sales cycle—from qualifying leads to sealing deals and onboarding
• Recommend and implement improvements in the sales administration process
• Use customer feedback to generate ideas for new features or products
• Brainstorm new ways to attract prospects
• Support brand-building efforts and enhance market presence
• Assist the client servicing team to ensure a smooth transition from sales to project delivery
• Represent Big Wall at business and networking events, meetings and pitches.
• Develop a strong understanding of our digital marketing services (training provided)
• Provide clear client briefs to the client management team, outlining goals, expectations, and business requirements
• Bi-weekly sales reporting
• Passionate about helping SMEs grow

Key Competencies:

• Strong communicator and presenter with the ability to articulate in a clear and precise manner
• Enjoys networking and building relationships
• Proficient at identifying customer needs and closing sales without hard selling
• Results-oriented and task-driven

Key Characteristics of the Ideal Candidate:

• Driven, creative, and energetic
• Enjoys challenges and problem-solving
• Open-minded and adaptable
• Strong people skills and relationship-building capabilities
• Charismatic and a quick thinker
• Disciplined and structured in approach

Credentials:

• Preferably have direct sales experience ( not mandatory)
• A good understanding of SMEs and business owners' mindsets
• A strong SME network (preferred)

What You Can Expect:

• Opportunities for company bonuses, profit sharing, and career growth
• Enjoy a hybrid, flexible working environment
• A fun, ambitious, and committed international team
• A respectful, professional, yet easy-going atmosphere that encourages independent thinking
• Responsibility for challenging projects from day one
• Cross-cultural career and learning opportunities
• Basic Salary: $1,100 - $1,300
• Commission Component: 10-20% for each closed deal (Estimated amount between $1,800 to $1,300 per deal)
• Potential company bonuses and profit sharing

Application Process:
Send your portfolio or resume (CV) to Lydia at [email protected] or whatsapp us at (+48) 500 006135. Please ensure you write an introduction attached with your resume. Thank you!

Key Responsibilities:

• Directly report to the Regional Franchise Director and be responsible for developing and implementing regional marketing strategies in line with our regional oncology business strategy. You will collaborate with cross-functional teams, engage with key opinion leaders, and provide market insights to support our core business activities. Your role will involve working with the sales team and driving the success of our products in the markets through enhancing awareness, demand and adoption within the territories
• Collaborate with the regional leadership team to develop comprehensive marketing strategies that align with our regional business objectives
• May be assigned as liaison with selected business partners to ensure alignment on product development, registration timelines and commercial development plans.
• Provide guidance and coordinate with local medical & marketing teams to drive brand strategies, launch readiness and tactics.
• Build and maintain relationships with Key Opinion Leaders (KOL), Payers, Healthcare Professionals in the region, leveraging their expertise to gain valuable insights into oncology therapeutic area. Plan and engage KOLs and medical societies in alignment with business strategies
• Deliver annual marketing plans and oversee the creation of marketing materials, including sales aids, presentations, product documentation, and digital content, coordinating with cross-functional teams to ensure message consistency and relevance to drive overall brand strategy, brand equity and architecture
• Monitor and analyse key marketing performance metrics, leveraging data to optimize marketing programs and adjust strategies as necessary
• Stay abreast of industry trends, best practices, and emerging treatments to continuously innovate and elevate marketing strategies
• Lead and/or guide market access strategies towards successful reimbursement and innovative access programs to drive optimal patient access
• Review and approve promotional materials to ensure accuracy and adherence to local/regional compliance
• Perform any other ad-hoc duties as and when assigned by the Company

Job Specification

• At least 8-10 years in pharmaceutical industry in marketing and brand management, preferably in oncology
• Bachelor’s degree in science/pharmacy/business management, or a related discipline
• Proven experience in marketing within the pharmaceutical industry, preferably in a regional or cross-functional role and recent product launches
• Strong understanding of oncology treatment landscape in the region, including regulations, competitive landscape, and market dynamics
• Excellent interpersonal and communication skills, with the ability to effectively engage and influence key stakeholders
• Demonstrated ability to develop and execute strategic plans
• Strong project management skills with the ability to prioritize and manage multiple tasks
• Strong leadership skills required. Strong communication skills required
• Proactive and adaptable mindset with a willingness to take on new challenges
• Fluent in English, both written and spoken

Our client is Singapore leading player in Real Instate industry. Due to their current expansion plan, they are looking for a Executive Assistant, in hopes of developing the current high performing Secretary team. They are located in the Central area – easily accessible.

Duties of Executive Assistant:

• Manage Directors’ schedules efficiently.
• Draft various documents and maintain quality standards.
• Coordinate meetings and disseminate communications promptly.
• Plan business events involving internal and external stakeholders.
• Handle confidential strategic projects for Senior Management.
• Lead cross-divisional team projects with effective communication.
• Assist in onboarding top executives and new joiners.
• Arrange travel logistics and handle expense reporting.
• Coordinate with drivers and manage vehicle maintenance for executive transportation.

Requirements:

• Min Diploma holder in any discipline
• Min 5 years of secretarial experience to Senior Management
• Proficient in Microsoft Office

Interested candidates who wish to apply for the advertised position, please email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2198636 (Oh Puey Xin)

About SCCFSC

Formerly known as Bukit Ho Swee Family Service Centre, South Central Community Family Service Centre (SCC) provides support to the low-income and vulnerable families in our community. While giving support to families who seek help in financial, social or relationship issues, we encourage community self-help and cooperation.

Our Approach

Taking an inclusive approach, we leverage on the community to activate mutual help through social connections and inclusiveness with the aim of empowering the low-income and vulnerable families while developing the full potential of the next generation for transformative change.

About the role of Director, People and Shared Corporate Services

We seek a dynamic and strong capable leader who can independently drive and manage the entire spectrum of HR, shared services (digital/IT strategy and communications), and corporate functions. The Director of People and Shared Corporate Services is responsible for driving talent management strategies, overseeing HR operations, administering shared and corporate services strategy, and ensuring compliance with governance and regulatory standards. This role also involves preparing manpower annual budgets, providing strategic framework insights, and collaborating with the board and senior leadership to align HR, digital/communication and operational strategies with organizational goals. Having a hands-on approach with strong operational experience would be advantageous.

Key Responsibilities:

1. Strategic Leadership

• Drive, lead, develop and implement integrated strategies for HR, Admin/Operational, and IT shared functions to achieve organizational goals.
• Provide guidance and leadership to ensure efficient and effective shared and corporate services.
• Spearhead initiatives to enhance operational efficiency and drive organizational transformation.

2. Human Resources and Talent Management

• Oversee recruitment, development, and retention strategies to build a sustainable and engaged workforce.
• Lead succession planning and leadership development to ensure workforce continuity.
• Design and implement frameworks for performance management, learning, and people development.
• Develop employee engagement programs to foster a culture of growth and collaboration.
• Ensure alignment of HR policies with legal regulations and industry best practices.

3. Shared and Corporate Services (IT/Digital transformation/Communications)

• Manage digital transformation, IT infrastructure, communications and shared administrative functions.
• Oversee digital strategy, IT and data infrastructure, ensuring technology supports organizational efficiency and maintains cybersecurity compliance.
• Operational oversight for the 3 teams under this role.
• Monitor and improve the delivery of shared services to achieve high operational standards.

4. Governance and Compliance

• Ensure statutory and regulatory compliance and progressive practices across HR, Admin, and IT functions and aligning whole SCC policy framework.
• Establish policies and frameworks to mitigate risks and enhance governance practices.
• Collaborate with senior management and the Board of Directors to align and drive strategies with organizational objectives.

5. Budgeting and Reporting

• Prepare and manage budgets for HR, IT, and guide corporate services, aligning resources with strategic priorities.
• Provide insightful reports and presentations to senior leadership and board committees to support data-driven decision-making.

Requirements:

• Degree in Human Resources, Business Administration, IT Management, or a related field
• Minimum of 10 years of experience in HR, talent management, or corporate services, with 5 years in a leadership role.
• Strong background in talent management, people development, strategy and overseeing operations.
• Proficiency in managing IT systems, cybersecurity, and administrative processes.
• In-depth knowledge of employment law, HR best practices, and governance frameworks.
• Exceptional leadership, interpersonal, and communication skills.
• Strategic thinker with a track record of translating vision into actionable strategies.
• Ability to manage operational budgets and align resources with strategic goals.

We regret that only shortlisted candidates will be notified.

Thank you for applying.

We are searching for an experienced and dedicated person to supervise the use of Information Technology (IT) in our company.

A successful candidate should have in-depth knowledge of the current and up-and-coming trends in the IT field.

To be successful, you will be highly-analytical, professional, and possess excellent organizational skills. The chosen candidate will help store, evaluate and apply data strategies to our daily operations to improve company development.

Responsibilities:

• Develop goals and strategies to ensure the IT department runs smoothly and effectively.
• Direct and establish IT-related projects.
• Monitor changes in the technology sector to discover ways the company can improve and develop.
• Supervise the networks and computer systems in the company to ensure optimal performance.
• Plan and direct the implementation of new IT systems.
• Provide leadership to IT specialists and other staff within the company.
• Create and adapt technological platforms to improve the client experience.
• Troubleshoot data-related issues and establish regular maintenance.

Requirements:

• Bachelor’s Degree in computer science, engineering or relevant field.
• Minimum 10 years’ experience in information technology and data management.
• In-depth knowledge of data administration and management processes.
• A highly-analytical mind-set with superb problem-solving skills.
• Outstanding communication and presentation skills.
• Good understanding of modern databases and information system technologies.

Those with more experience may be considered for a director position.

About the Role:

We are looking for an experienced and dedicated Service Operations Director to lead and oversee the service operations in Gain City Logistics. He/She shall ensure timely and accurate responds to feedback and take an active role in resolving any issues. You may also be involved in sales, transportation, stock control, warehousing and monitoring the flow of goods.

Responsibilities:

• Develop and implement service and logistics strategies that align with our business goals and customer needs
• Lead and manage high-performing teams across service operations, logistics, and transportation
• Foster a culture of customer-centricity, continuous improvement, and operational excellence
• Drive process improvements, efficiency gains, and cost savings across the service and logistics value chain
• Collaborate with cross-functional teams, including sales, marketing, and finance, to ensure seamless execution and alignment
• Analyse key performance metrics, identify areas for improvement, and implement data-driven solutions
• Ensure compliance with regulatory requirements, industry standards, and company policies
• Review workflow improvements to enhance efficiency and responsiveness
• Establish performance metrics for customer representatives
• Establish service level and requirements for the department
• Develop and implement methods to record, assess, and analyse customer feedback

Requirements:

• Minimum a bachelor's degree in Logistics and/or Supply Chain or equivalent
• Has at least 10 years of management and customer service experience

Summary

Responsible for the formation and implementation of the Food & Beverage annual business plan and medium term strategies, as well as establishing key performance objectives and plans to ensure the hotel meet its business targets and drives sustainable profitable growth.

Job Responsibilities

• Responsible for the conceptual and operational design of the restaurant and bar concepts in the Hotel.
• Be an active participant in the strategic marketing approach to ensure exposure the Food & Beverage of the Hotel.
• Create active strategies to maintain a strong social media capture.
• Daily monitoring of Food & Beverage performance and assume responsibility for its achievement.
• Leading the restaurants, bars and events team in proper expenses and cost control with required services and standards and monitoring the performance of all the outlets in this process.
• Proven track record in the ability to conceptualize, promote and deliver innovative promotional events.
• Overall responsibility of all operational components of the division to ensure efficiency and effectiveness of operations and maintain high standards of operations in all restaurants, bars and events.
• Drives high levels of guest satisfaction through the consistent execution of all brand standards, visible operational leadership, active trend analysis and hands-on interaction with guests and associates.
• Collaborate with the Executive Chef to continually review and refresh menu offerings as deemed by locality and region.
• Create an operational environment of education and empowerment that energizes the team to focus on guest preferences and aspirations, allowing for the creation of memorable guest experiences.
• Continuous focus on employee satisfaction and ensures continuous improvement action plans are executed effectively, and as need, with a focus on a team and succession planning culture.
• Cultivate a positive culture surrounding the guest feedback platform and formulate strategies to continually improve the guest experience.
• Cultivate a culture of exploring new strategies on how revenue streams can be developed.
• Create revolutionary new standards.
• Liaise with all outlet and kitchen management to improve service and product efficiency.
• To conduct regular hygiene audits in conjunction with the Executive Chef and Stewarding.
• Develop the Annual Department Business Plan and Financial Budget.
• Implement T&C activities within budgeted guidelines and time frame, controlling expenditure during the financial year.
• Ensure payroll for the department is run in accordance with statutory regulations and company guidelines.
• Facilitate the smooth running of the department through adequate supply of materials and equipment.
• Ensure that high level of food safety management and precautions with regards to the hotel food safety and hygiene standards (HACCP) are adhered to in the department.
• Be pro-active in controlling costs being fully aware of forecasted business and targeted profitability whilst maintaining standards.
• Plan, develop and grow the food& beverage team through leadership, mentorship and coaching to fuel the growth of the team.
• Conduct departmental orientation; ensure that all new hires and existing colleagues are trained in the on-the-job training of the Food& Beverage Division.
• Collaborate with Talent & Culture team that lead to efficient and effective recruitment process and also the team in the education plans to increase colleagues’ knowledge and skills in service and culinary excellence.
• Lead and facilitate the performance review process for the division, adhering process schedule and follow up.
• Have regular brainstorming sessions that includes all colleagues to create a flow of new and ‘improved’ ideas.
• Be fully conversant with hotel fire & life safety/emergency procedures.
• Attend all briefings, meetings and trainings as assigned by management.
• Perform other duties as directed by the management.

A Digital Strategic Transformation Senior Manager or Director typically oversees the planning and execution of digital transformation initiatives within an organization. Their job scope includes developing strategies to modernize business operations, enhance customer experiences, and drive efficiencies through the adoption of digital technologies. Below is a breakdown of their responsibilities:

• Develop Digital Transformation Strategy: Create long-term plans to integrate digital tools, processes, and platforms to achieve business goals.
• Leadership and Change Management: Lead cross-functional teams, manage stakeholders, and champion digital transformation throughout the organization.
• Alignment with Business Objectives: Ensure digital initiatives align with the overall business strategy, focusing on value creation, revenue growth, and cost efficiencies.
• Innovation Management: Stay updated on emerging technologies and trends, integrating relevant innovations to improve processes or products.
• Data-Driven Decision Making: Promote the use of analytics, data, and business intelligence tools to guide decision-making across departments.
• Automation Implementation: Oversee the integration of automation tools (e.g., robotic process automation, AI-driven workflows) to streamline operations.
• Digital Customer Journeys: Implement digital strategies to improve customer interactions, personalizing services, and optimizing the customer experience.
• Omni-Channel Strategy: Oversee the integration of digital platforms to offer seamless customer experiences across various touchpoints (e.g., online, mobile, social media).
• Risk Management: Identify and mitigate risks related to digital transformation projects, including those related to technology failures or resistance to change.
• Digital Skill Development: Lead the upskilling and reskilling of employees to work with new technologies and processes.

This role is highly strategic and requires a balance of leadership, technology acumen, and business insight. The person in this role would typically report to the Chief Operation Officer (COO), or directly to the Managing Director/CEO, depending on the structure.

The Deputy Director of Program Management and Impact will lead the development and implementation of key regional energy transition strategies, working closely with Tara's program directors and partners. This role involves managing a team of experienced program leads, providing guidance, and empowering them to deliver impactful results. The Director will also be responsible for identifying emerging opportunities and challenges in the region, developing forward-looking strategies, and exploring new partnerships to accelerate the energy transition. Additionally, they will provide guidance to partners, monitor project deliverables, and advise on risk management and reporting.

Duties and Responsibilities are as follows:

Management of Program Leads

• Manage a team of passionate and experienced program leads, including, but not limited to, Bangladesh, Pakistan, and Organisational Development, providing them with the right guidance and empowering them to do their best work.
• Manage and support regional program leads as the organization grows.
• Working alongside the program leads to proactively scanning the countries and regional policy, energy, and economic environment for emerging challenges and opportunities for Tara’s work. This may include developments in the public, private, and people sectors including but not limited to policy developments, changes in the regulatory framework and legislation, corporate investments, etc.

Monitoring, Evaluation and Learning

• Overall responsibility for maintaining and improving Tara’s Monitoring, Evaluation and Learning program, working with a Regional Data Lead to maintain systems to monitor and track our organisational and program-related objectives and key performance indicators
• Responsible for producing Tara’s annual Monitoring, Evaluation and Learning report for key stakeholders
• Responsible for ensuring that Tara continuously utilises data to inform our programming and strategy, and ensure that this data is managed and kept updated in an accessible format.

Strategy

• Develop a forward-looking approach to strategy, analyzing where the region will need to be in five years' time on energy transition and supporting program teams to develop strategies fit for meeting future challenges.
• Identify areas where a regional strategy is required to complement national strategies to accelerate the energy transition and lead the development and implementation of at least one regional thematic program area
• Contribute to an active international network of re-granters and strategists on the energy transition needs of the region.

Grant management

• Guidance and advice to partners and prospective partners in the field to ensure activities achieve their intended objectives and results.
• Monitor deliverables and submissions from partners and provide general oversight of their timeliness and quality.
• Advise the operations team on specific legal/operational/risk requirements for grantmaking in Bangladesh and Pakistan.
• Advise programme directors/senior management on any potential risks and recommend mitigation measures when needed.
• Assist the Regional Program Director with reporting to funders and proposal development, and other duties as assigned.

Excited by the prospect of working for a dynamic and fast-growing international organisation with a mission to solve the climate crisis, the ideal candidate will have:

Knowledge and experience:

• At least 10 years of relevant work experience, gained in either local or international foundations, donor agencies, NGOs or clean energy-related companies or financial institutions;
• A good grasp of the energy system and its interlinkages to climate change, including an understanding of the barriers and opportunities for accelerating energy transition;
• At least 3+ years' experience in leadership positions, with experience managing experienced team members;
• Experience working in the Asia region;
• Demonstrated strategic thinking capabilities, and demonstrable ability to translate strategy into implementation;
• Demonstrated understanding of the role that civil society organisations play, especially in Asia;
• Demonstrated ability to maintain trusting professional relationships across different sectors, and a diverse group of partners, including many working in different cultural contexts;
• Experience working with philanthropic funders or bilateral or multilateral donors and an understanding of how to build and sustain a successful partner network a plus;
• Excellent written and oral English language skills and written and oral fluency in another Asian language preferable

Personal:

• Deep commitment to solving the climate crisis and enabling systemic change;
• Intrinsic motivation, excellent organisational and self-management skills;
• Deeply collaborative;
• Flexibility over working hours to accommodate global time zones;
• Willingness to travel both regionally and internationally;
• Impeccable ethics, and experience working confidentially and operating with high security.

Education

• Advanced degree or relevant expertise in a relevant field such as international relations, strategic studies, environmental management, business administration, economics, or sustainable development.

Location requirements

• The candidate must be based in the Tara region and must have long-term residency status with a legal permit to reside and work in the country.

International SOS is looking for a Director of IT Operational Excellence and Delivery for the Business As Usual (BAU) Services within the IT Shared Service organization. In this crucial management role, you will be responsible for enhancing and executing operational excellence in the Modern Workplace and Mobility BAU service elements across our global organization, and potentially beyond this domain.

The ideal candidate will have experience in ensuring operational excellence, driving governance across a global organization, and managing various aspects of modern workplace infrastructure. This role requires a strong focus on vulnerability management, device lifecycle management, and optimizing IT systems and processes. You will work alongside the Service Owner for Modern Workplace and Mobility Services, who is responsible for the service's renewal and roadmap. Your role will involve leading day-to-day operations, ensuring operational excellence, and improving the foundations of the MW&M services.

You will collaborate with cross-functional teams, vendors, and business leaders, striving for excellence in service delivery. You will report directly to the General Manager, Group Cloud, Infrastructure, and Operations.

Key Responsibilities

• Team up with the Service Owner for Modern Workplace and Mobility Service and establish a healthy and effective way of working on the entire portfolio for Modern Workplace and Mobility services. This job description is a guide and might need your flexibility for the day to day end tuning.
• Operational Excellence: Own and drive operational excellence across all modern workplace services. Collaborate with the IT Service Management to ensure ITIL processes are operational for all Modern Workplace and Mobility Services.

1. Balancing Business Needs and Security/Compliance Considerations: the teams must strike a balance between meeting business requirements and ensuring security and compliance.
2. Designing Consistent Processes and Systems by identifying and designing consistent tasks, forms, processes, and systems. Standardizing these elements to improve efficiency and reduce variability in their operations.
3. Defining Roles and Responsibilities clearly across teams, partners, regional IT and other stakeholders.

• Service Level Management: Monitor service level agreements (SLAs) for Modern Workplace and Mobility Services. Proactively address incidents, escalations, and performance bottlenecks.
• Vulnerability Management: Oversee Tanium remediation efforts to ensure vulnerabilities are identified and addressed promptly.
• SCCM and Intune Delivery: Manage the delivery and optimization of SCCM and Intune services.
• Cyber Essentials Plus: Ensure compliance with Cyber Essentials Plus standards.
• Active Directory Remediation: Lead efforts to remediate and optimize Active Directory.
• Proof Point Optimization: Optimize Proof Point services for enhanced security and performance.
• Device Lifecycle Management: Standardize laptop setups and manage the entire device lifecycle.
• Nexthink Integration: Integrate and optimize Nexthink for better endpoint visibility and management.
• Mobile Device Management (MDM): Oversee MDM for phones and iPads, ensuring secure and efficient management.
• MacBooks Onboarding: Manage the onboarding process for MacBooks, ensuring seamless integration into the workplace.
• Virtual Delivery Organization: Build and manage a virtual delivery organization across ITSS and business lines.
• Reporting and Analytics: Develop and maintain reporting and analytics to track performance and identify areas for improvement.
• Vendor Coordination: Coordinate with vendors to ensure timely delivery and support of services and manage the agreed SLA. Foster collaborative partnerships to optimize service delivery and innovation.
• CMDB Cleanup: Lead efforts to clean up and maintain the Configuration Management Database (CMDB).
• Standard Operating Procedures (SOP): Review and update SOPs to ensure they are current and effective.
• Innovation and Continuous Improvement: Identify opportunities for process optimization, cost reduction, and performance enhancement.
• Risk Mitigation: Assess risks related to Modern Workplace and Mobility Services and implement mitigation strategies. Eliminate risk by proactive risk and problem management, to increase the operational stability of the landscape.
• Security and Compliance and Audits: support where required the audits on the Modern Workplace and Mobility services.
• Technical Expertise: Stay abreast of industry trends, emerging technologies, and best practices.
• Cross domain work: With the expertise of Operational Excellence and focus on effective and efficient delivery of BAU services, advisory and steering on other IT domains in ITSS is encouraged and might be requested.

Requirements

• A bachelor’s or master’s degree in computer science, engineering, or a related field, or equivalent work experience.
• Relevant certifications such as PMP, ITIL, Microsoft technology or CISSP are advantageous
• Minimum 8 years of experience in technology management and enterprise IT delivery, with a focus on Modern Workspace and Mobility Services.
• Proven track record of leading cross-functional teams and managing vendor relationships.
• Strong knowledge and experience in vulnerability management, SCCM, Intune, and Cyber Essentials Plus.
• Experience with Active Directory, Proof Point, Nexthink, and MDM solutions.
• Understanding the impact of other It domains on enter prise IT delivery, like Networking, Datacentres and cloud as well as application and data management.
• Experience in building relationships with and communicate with vendors with managing the SLA
• Experience in a global operating IT organisation, with stakeholders in several time zones and business lines.
• 10 to 15% of international travel might be required

Make an Impact by

• Identify and strike a partnership with the right insurer who is capable of;
• a) Offering strong commercials,
• b) Support the partnership with some committed investment to build capability
• c) Designing product and pricing suitable to Singtel
• d) Building a tech stack to offer strong pre & post purchase journey and
• e) A good customer claims experience
• Work with Analytics, CLM, IT, Customer Success and Customer Value to deliver the desired GWP and Revenue
• Design the right buy flows, claims process and other aspects of customer touch points to drive a good user experience

Skills for Success

• Corporate Agent License
• Worked in the financial services and digital space
• Understanding the Insurance Regulatory framework
• Keen appreciation of analytics and ability to work Advanced Analytics team
• Comfortable to work on business case and product profitability
• Comfortable in managing external and internal stakeholders
• Deep understanding of channels both Digital & Tele-calling

Rewards that Go Beyond

• Flexible work arrangements
• Full suite of health and wellness benefits
• Ongoing training and development programs
• Internal mobility opportunities

Are you ready to say hello to BIG Possibilities?

Take the leap with Singtel to unlock new opportunities and accelerate your growth. Apply now and start your empowering career!

We are committed to a safe and healthy environment for our employees & customers and will require all prospective employees to be fully vaccinated.

Who we are:

Access Partnership makes innovative technology work for the world.

We’re tech optimists who believe that innovative technology has been the driver of transformative change in the world. As the pace of innovation accelerates, and paradigm shifts across areas including AI, healthcare, space, and climate occur, we believe the potential for economic growth and human progress will increase.

Delivering across 200 markets worldwide, we help businesses navigate complex regulatory challenges, optimise their technologies, accelerate growth, and support governments in designing policies and regulations that attract investment.

Our specialist knowledge runs deep across all areas of digital technology, and we advise and drive every step of the journey; from setting strategy to designing policy, achieving and maintaining compliance, and measuring success.

We join the dots to reduce risks and optimise outcomes, fuelling progress competitively, responsibly, and sustainably.

Through the powerful partnership of transformative technology and purposeful policy, we’re creating a world where people everywhere can benefit from innovation.

Team Summary

Client Services are responsible for leading and growing relationships with our key clients, principally responsible for growing the year-on-year value of these relationships. The team ensures that our clients experience Access Partnerships’ full suite of service offerings, and that we continue to deliver exemplary solutions to them. Client Services act as ambassadors for Access Partnership, showcasing our brand, values, and commitment to client excellence.

What you’ll do:

You will play a pivotal role in ensuring client satisfaction, retention, and revenue growth. Working as part of a global team of Client Services Directors, you will own Access Partnership’s relationships with 10-15 clients, including major public-sector bodies such as the Asian Development Bank, the Australian Department of Foreign Affairs and Trade, USAID and others, primarily but not exclusively located in Asia.

You will be responsible for building strong client relationships, driving business expansion through farming, and ensuring that clients receive exceptional service and support. You will also spend a proportion of your time working as the Executive Director for the Asia Cloud Computing Association (ACCA) in Singapore, focused on supporting and growing their members, affording a platform and opportunity to work with some of the leading technology business in APAC.

Role and Responsibilities

What you’ll need:

• 10+ years of experience, preferably in an advisory or management consulting or other services capacity.
• Referenced experience working with one or more global, multilateral bodies, specifically including USAID, Asian Development Bank, the Australian Department of Foreign Affairs and Trade and The World Bank.
• Significant experience winning work, managing renewals and upsell opportunities with similar institutions.
• Significant experience setting and achieving revenue and customer satisfaction targets.
• Excellent problem solving and analytical skills.
• Excellent written and verbal communication.
• Leadership experience or potential, as demonstrated through work experience.

What we offer you:

We work in a flexible hybrid model, typically aligning each employee to one of our global offices, with each person spending 2 days per week in the office, and 3 days remote.

Our diverse, international client base of technology giants, start-ups and governments will provide the opportunity to work on multiple projects on behalf of industry leading companies.

We boast a collaborative working environment, social events and a robust support system. We are committed to providing training and professional development for all colleagues.

Job Description:

• Oversee the full spectrum of the HR central resourcing of medical specialists from interviewing to on-boarding.
• Oversee the Total Performance Management for clinicians at cluster level which include ensuring data preparation, analysis and charting to calibration.
• Work with partnership with Centre of Excellence Manpower Planning & Analytics on specialist manpower planning in the cluster on manpower discussions at the clinical service line, monitor the manpower for the future, map out specialty pipeline and identify instability in the workforce, basic analysis of adequacy of manpower, craft and document discussion meetings as well as track the progress of this work.
• Work progressively with various Centre of Excellence and relevant key stakeholders on the edical human resource related policies, make recommendations to ensure that they are relevant and in compliance with the regulatory requirements and are up-to-date with the healthcare climate changes.
• Provide professional advice on the interpretation of HR policies, procedures, legislation, manpower planning relating to clinicians.
• Lead, manage, coach and motivate the HR Executives to ensure effective, efficient and professional delivery of HR plans, programmes, processes and services and undertake projects/assignments which may be assigned from time to time.

Job Requirements:

• Candidate should have supervisory experience in leading a team.
• A Bachelor’s degree in Business Administration, Arts or its equivalent.
• Minimum 15 years of HR experience with a demonstrated track record in Human Resource function with outstanding management abilities and leadership.
• Team player, independent, resourceful and adaptable in a dynamic work environment.
• Good numeric sense, meticulous and a strong problem-solver.
• HR Experience in healthcare sector will be an added advantage.

Interested candidates kindly email your updated resume to [email protected]

Applicants who possess relevant experience for the above responsibilities are most welcome to apply.

If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities

By submitting your personal data and/or resume, you give consent to the collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified.**

Megan Chan Xin Yi

Registration Number: R24123277

EA License No: 06C2859 (MCI Career Services Pte Ltd)

Our client is currently seeking a dedicated Sales Director to join their innovative startup specializing in data centers. As the Sales Director, you will be a key driver of the startup's growth and client engagement strategies. Your responsibilities will include identifying new business opportunities, cultivating strong client relationships, and developing innovative marketing initiatives. Collaborating closely with cross-functional teams, you will contribute to the startup's success and play a pivotal role in achieving our business objectives in the competitive Singapore market.

Job Descriptions:

• Track market trends and competitor activities, develop and execute effective marketing and sales strategies, promote the implementation of data center and other telecommunications operator businesses overseas, and achieve sales targets and performance objectives in foreign markets.
• Explore new overseas markets. Develop and maintain local customer resources, establishing strong collaborative relationships.
• Identify customer needs, showcase service capabilities, provide customized integrated solutions, drive projects to become benchmark cases, and enhance the company’s market influence and customer satisfaction.
• Strengthen internal collaboration, improve delivery capabilities, and ensure the smooth delivery of projects.

Requirements:

• Bachelor’s degree or higher in related disciplines
• Over 5 years of overseas sales experience in data center electromechanical equipment companies such as ABB, Vertiv, Eaton, or Delta (in Singapore and Southeast Asian countries). Familiarity with the operations of the Singapore and Southeast Asian markets is essential, and candidates with customer resources in foreign data centers, Colo service providers, and telecommunications operators will be prioritized.
• Excellent communication, negotiation, and sales skills, with the ability to complete sales tasks independently.
• Strong team collaboration spirit, able to work effectively with cross-departmental teams.
• Strong market analysis, promotion, and development capabilities, with keen market insights and project operation experience.
• Familiar with industry-specific terminology in the power sector, capable of conducting business communications with international clients.

EA License Name & License Number: SMTP Consult Pte. Ltd. (23C1754)

EA Personnel Name & Registration Number: Zach Ng Hooi Mun (R24122942)

JOB SUMMARY

• The CFCC Control Room owns the Group Transactional Conflicts and Information Walls Standard (TCIW), Group Personal Account Dealing Standard (PAD), Group Outside Business Activities Standard (OBA), Group Close Financial Relationships Standard (CFR) and External Employee Connections Standard (EEC) which set out procedures for transactional conflicts clearance and employee declarations required to help the Group manage any actual, potential or perceived areas of conflicts of interest that may arise in the course of providing financial services to its Clients.

RESPONSIBILITIES

• Responsible for assisting the Head of Control Room, Asia, to oversee CFCC Control Room matters affecting the region (ASA and GCNA)
• Managing and acting as the first point of escalation for a team of CFCC Control Room analysts located in Singapore and Kuala Lumpur (“Asia Control Room”).
• Playing a leading role in coordinating with CFCC Control Room colleagues globally located in London and working closely with other CFCC colleagues globally including the Private Side advisory teams. Ensure that Asia regulatory and business requirements are reflected in global procedures, policies, processes and that the appropriate standards are adopted.
• Participating as an active member of the Control Room Leadership Team and helping with the overall management of the CFCC Control Room team globally.

Primary areas of responsibility include managing and performing the following core functions owned by the CFCC Control Room:

• Clearing and managing transactional conflicts of interest and acting as the first point of escalation for the Asia Control Room
• Maintaining of the Group’s Watch and Restricted Lists
• Tracking transaction flows and timetables, pipelines and inside information held by various businesses and functions within the Group
• Managing the Group’s Information Walls, including executing wall crossings where appropriate
• Performing of preclearance review for research publications to ensure compliance with legal and regulatory obligations
• Maintaining of research disclosures
• Ensuring control sample testing is developed, maintained and completed in a timely manner within the Operational Risk Framework
• Providing training to CR analysts in line with the team’s DOIs, ensuring that each analyst receives the required training and is adequately equipped to ensuring that the DOIs capture the workflow of the teams accurately and in sufficient detail
• Reviewing escalations of preclearance requests of staff relating to clearing Outside Business Activities, Personal Account Dealing, Close Financial Relationships and Employee External Connections
• Reviewing and advising on escalations relating to potential breaches of the Standards owned by the CFCC Control Room.

Strategy

• Support and implement the vision, strategy, direction and leadership for CFCC for Global Credit Markets and other businesses, consistent with the vision and strategy for the CFCC function and in support of the Bank’s strategic direction and growth aspirations.
• Promote the culture and practice of compliance with compliance standards (including conducting business within regulatory requirements, and to high ethical standards) within the Bank and embed a Here for good culture and the Group Code of Conduct

Business

• Build and maintain an effective and constructive relationship with all key business and functional stakeholders that is based on trust, capability, and integrity, providing timely, responsive and quality regulatory compliance advice and guidance to enable the business and functions to meet/ achieve their strategic tactical objectives.
• Provide robust challenge to all relevant business stakeholders where activities are outside of the risk tolerance / appetite, escalating as necessary, until appropriate oversight and ownership is achieved including actions and plans to address any remedial action needed to come back within risk tolerance / appetite.
• Work closely with the business to provide timely compliance advice to ensure compliance with all relevant laws and regulations and policies and standards, support the transition to proactive and preemptive compliance and conduct risk mitigation.

Processes

• Establish and maintain effective processes (including training, advice and support) to ensure that policies, procedures and standards to address compliance risks (excluding financial crime) are effectively implemented and adhered to across Global Credit Markets and other businesses.
• Provide support and challenge to the Bank’s senior management to ensure that they establish and monitor appropriate processes for compliance with compliance policies, procedures and standards (including meeting regulatory obligations and maintaining high standards of conduct).

People & Talent

• Good presentation skills, data analysis, analytical skills and data reporting.
• Good communication skills (written and verbal) and interpersonal skills with an ability to interact with all levels of management and staff.
• Ability to prioritize, multitask, work under pressure and handle confidential and sensitive information in a professional manner in a fast paced deadline driven environment
• Drive performance in compliance service delivery with highest quality of service.
• Assist Process Owner to establish, govern & maintain work processes to drive service performance

Risk Management

• Ensure effective management of compliance matters, and in collaboration with the rest of the CFCC team, effectively manage regulatory issues that have a significant impact on the Bank.
• Collaborate with the other Products CFCC teams and the Compliance Management Group to anticipate horizon risks that may have a significant impact on the Bank and develop effective strategies to mitigate such horizon risks including global standards for conduct of business.
• In the event of serious regulatory breaches, or where risk tolerances have been breached, ensure senior management in the Bank and relevant regulators are informed and that actions are taken quickly to remediate and/or activities are ceased. Ensure proactive and timely identification, assessment, advice and dissemination of evolving regulatory changes/practices and associated risks, and proactive engagement in regulatory reform.
• Assist and work closely with Shared Investigative Services (SIS) and Surveillance and Monitoring teams in relation to investigations and breaches concerning the relevant businesses.
• Ensure global standards are understood and implemented, with any identified exceptions, or need for more/less stringent standards escalated to senior CFCC Compliance Management for joint decisionmaking.
• Maintain adequate management MI / trackers across all aspects of their coverage and responsibility to ensure all issues and matters are tracked, followed, regularly assessed and reported on.

Governance

• Within the Group's overall Risk Management Framework, establish and maintain appropriate risk based compliance frameworks for identifying, assessing, managing, monitoring, mitigating and reporting compliance (including regulatory and financial crime) risks across the relevant businesses.
• Help to Develop and assist in recommendation (for approval by the relevant Risk Committee), appropriate compliance policies and procedures.
• Ensure appropriate product governance measures are in place so that product approval documents reflect all relevant regulatory requirements.

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters

Key Stakeholders

• Global Credit Markets business teams including Financing Solutions, Financing Risk, Leveraged and Acquisition Finance (LAF) and Capital Markets
• Mergers & Acquisitions business team
• Legal teams for the above businesses
• CIB Client Coverage
• Credit and Portfolio Management
• Group Corporate Development and Strategy
• SC Ventures
• Group Internal Audit

​​​​​​​Other Responsibilities

• Embed Here for good and Group’s brand and values in Global Credit Markets and other business teams.
• Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures.

Our Ideal Candidate

• 7+ years of work experience in the financial industry, preferably in compliance or other risk and control functions or in transaction related roles in the Control Room
• Banking knowledge in terms of customers, products, transactions and operations
• Excellent communication skill both articulation and writing
• Good attention to detail and ability to prioritize, multitask, work under pressure and handle confidential and sensitive information in a professional manner in a fast paced deadline driven environment
• Data & analysis skills: able to manage data exceptions and analyse trends and out of pattern activities, working knowledge of the Internet and MS Office Suite & independently assimilate, analyse, and evaluate information from disperse data sources to determine a course of action (e.g. case closure or escalation), and record and communicate this decision clearly and concisely.

Role Specific Technical Competencies

• Manage Risk
• Manage People
• Compliance Policies and Standards
• Compliance Advisory
• Investigations
• Manage Change

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers