The Service Delivery Director leads Singtel Enterprise Business (SEB) managed services projects, overseeing account teams, customer engagement, and service delivery operations. They ensure teams meet SLA targets, drive customer experience improvements, and manage service delivery across functions.

They are responsible for budgeting, financial management, and resourcing strategies for their portfolio, including managing third-party vendors.

The Director will also mentor teams, sponsor continuous service improvement programs, and champion digitalization initiatives to enhance delivery.

The Director will also collaborate with the Business Segment Head/Lead, the Director handles customer engagement within the Global Delivery organisation.

Service Delivery

Service Delivery encompasses the end-to-end deliverables specified in the Service Contract provided by Singtel Group (or its subsidiaries).

This includes service governance, client engagement with customers, and managing the expectations and outcomes for both external and internal senior stakeholders and also focuses on account growth and ensuring an excellent customer engagement experience.

The Service Delivery Director is responsible for managing multiple account delivery teams in alignment with Singtel's commitments to various service contracts.

The Service Delivery Director is also expected to develop strategic and tactical plans to ensure delivery meets contractual obligations to customers. Key responsibilities include (but are not limited to): -

• Driving service delivery to meet and exceed contractual SLA commitments.
• Sponsoring delivery teams in implementing digitalization initiatives to enhance efficiency and improve the service engagement experience.
• Managing senior stakeholders (e.g. CxOs, VPs, and IT Heads) through effective communication and portfolio management during major incidents.
• Building and strengthening client relationships through in-depth knowledge of customer domains.
• Identifying opportunities and supporting the Sales Team in pursuing new business prospects to grow the EWO portfolio.

Operations

The Service Delivery Director is expected to lead both the Service and Technical delivery team in day-to-day operations matters, and ensure services are delivered with pride and sustainable model to meet our SLA deliverables.

Operation delivery includes leading team on delivery excellence, and drive towards continuous service improvements, and to enhance the service values to the customer.

The Service Delivery Director is also expected to engage and manage 3rd party partners and vendors, to align their delivery competency and capabilities with Singtel service contract to our customers.

Financial Management

The Service Delivery Director is expected to manage the financials for the service portfolios under the purview, in accordance with the Business Case of the service contracts on Cost of Delivery, recovery of cost in respective cost centre in a healthy state.

Financial management responsibilities include but not limited to: -

• Annual AOP budgeting, financial planning across the portfolio.
• Manpower and resourcing budgeting
• Operation run rate and forward planning
• Monthly financial status tracking and progressive report
• Operations and Financial optimization

People and Growth

The Service Delivery Director is expected to coach and mentor Associate Directors, Service Delivery Managers, and delivery teams, whether under direct or indirect management (e.g., third-party partners or contractors). This includes providing thought leadership and demonstrating strong people management skills for the various teams within the service portfolios.

The Service Delivery Director is responsible for developing a Portfolio Strategy and Tactical Performance Measurement for the teams under their supervision. They should adopt a top-down approach to KPI setting for the delivery teams within the portfolio.

The Service Delivery Director should conduct routine communication sessions with members of the delivery teams and their direct reports to provide directives and guidance. This includes holding weekly, monthly, quarterly, semi-annual, or annual meetings, as well as one-on-one sessions and performance assessments, as required.

Corporate Engagement

The Service Delivery Director would support Global Delivery 5 key initiatives within their portfolio: -

• Customer First,
• Quality First,
• People First,
• Digital First,
• Security First,

The Service Delivery Director would support any other Singtel and/or SEB corporate program and events, as required.

The Service Delivery Director would support and promote collaboration within the delivery teams, Singtel and/or SEB organization.

Skills for Success:

• Degree holder
• ITIL Foundation
• Min. 15 years in general IT service delivery, in 1 or more Technical Domain or Min 8-10 years working in enterprise scale IT environment
• Experience with Service Delivery Management / Project Management / proficient in at least 2 or more technical workstreams (Network, System, DB, Storage, Hosting, Cloud, Workplace services, Telco services)
• Executive Stakeholders Management
• People management
• Presentation skills
• Project P&L & Portfolio Financial Management

Overview of the job

Did you know P&G invented the concept of branding and data-driven brand management? Over the years, we have remained consistently among the top in marketing by finding new and exciting ways to reach consumers.

As a Brand Director of Fabric & Home Care Business Unit, you will be responsible for Brand Strategies, Plans and Executions for the region of the Asia Pacific Focused Markets!

Specifically, you will lead innovation plans, including crafting brand building assets like digital marketing, TV commercials, trial plans, etc. You will lead multi-functional teams to build cohesive commercialization plans; have deep data analytic skills; have deep knowledge, market trends and retail customers; and have the creativity and critical thinking to develop the plans.

Your Team

You will report to a Brand Vice President for the Category in an organization Unit, and extensively with colleagues from Consumer Market Knowledge, Sales, Communications, Finance etc. and you will work with different teams across the region. This role is located in the Regional HQ in Singapore.

What Success Looks Like

As the brand custodian, you will handle a portfolio of Brands. You are responsible for overall Brand Strategy, Brand Equity, Marketing Plans and P&L management for the brand in the Japan market. You should have strong leadership skills and experience handling P&L.

Responsibilities of the Role

• Deliver Brand P&L including top line, bottom line, share and equity growth for the Japan market
• Identify Japanese consumers’ needs and wants for P&G’s products, and provide inputs to Research & Development and technical team to design the right package and formula to win with local consumers
• Lead creative agencies to develop communication ideas and execute TV copy production designed/customized for the cultural nuances of Japanese consumers
• Communicate with Japanese local partners, stakeholders and suppliers to drive P&G business initiatives
• Drive Overall Brand Strategy, Brand Equity and Architecture
• Deliver Annual Marketing Plans
• Drive Innovation Master plan and toolkit development
• Lead Packaging development
• Leads the initiative master plan, develops strategies required to deliver brand growth
• Lead the Integrated Brand Plan and its execution
• Responsible for the P&L investment decisions to maximize profitability
• Ensure plans are designed to win with key customers / channels.

QUALIFICATIONS

• MBA or Degree qualified with a relevant major (Business Administration, Advertising, Marketing, Digital Marketing, Communication)
• Strong regional brand building track record with Brand Design Role (brand franchise or regional design) experience for at least 5 years
• At least 4 years' experience in the Fast-moving Consumer Goods (FMCG) industry
• Proven strong critical thinking and experience on Brand Strategy, Equity and Architecture
• Excellent forward-thinking, strategic and courageous leadership skills
• You are business proficient in the Japanese language and possess strong market knowledge of Japan as the role requires local consumer understanding to develop brand equity and marketing strategies for Japan Market

About us

We produce globally recognized brands and we grow the best business leaders in the industry. With a portfolio of trusted brands as diverse as ours, it is paramount our leaders are able to lead with courage the vast array of brands, categories and functions. We serve consumers around the world with one of the strongest portfolios of trusted, quality, leadership brands, including Neurobion, Sangobion, Vicks, Always®, Ariel®, Gillette®, Head & Shoulders®, Herbal Essences®, Oral-B®, Pampers®, Pantene®, Tampax® and more. Our community includes operations in approximately 70 countries worldwide.

Visit http://www.pg.com (http://www.pg.com) to know more.

Our consumers are diverse and our talents - internally - mirror this diversity to best serve it. That is why we’re committed to building a winning culture based on Inclusion and our ideal candidate is passionate about the same principle: you will join our daily effort of being “in touch” so we craft brands and products to improve the lives of the world’s consumers now and in the future. We want you to inspire us with your unrivaled ideas.

We are committed to providing equal opportunities in employment. We do not discriminate against individuals on the basis of race, color, gender, age, national origin, religion, sexual orientation, gender identity or expression, marital status, citizenship, disability, veteran status, HIV/AIDS status, or any other legally protected factor.

Job Description

• Drive sales across all the company’s offline sales channels, including retail stores, distribution channels and private shopping service, through setting short and long-term channel strategies to achieve sales and profit goals.

• Work with and mentor the retail sales team to ensure that flagship store sales targets are met through building a sales strategy, running promotional activities.

• Establishes productive, professional relationships with key internal/external personnel across sales channels.

• Work on opening and managing distribution for exclusive brands under the company, with key strategies implemented to achieve distribution sales goals.

• Building on customer engagement initiatives and implement improvements that can be made to optimise both sales and customer experience.

• Provide feedback to Management team on consumer sales trends, unmet needs, and opportunities to deliver greater value to customers.

• Coordinates the involvement of company personnel, including operations, merchandising, marketing, retail, ecommerce, and management to meet sales performance objectives.

• Meets assigned targets for profitable sales volume and strategic objectives in assigned channel partners.

• Accountable for weekly sales reporting at Management meetings.

• Design and implement a strategic business plan that expands the company’s customer base and ensures its strong presence.

• Develop strategies and ideas for campaigns ( brand, advertising, PR, content, social, digital)

• Identify new markets/clients, ensure smooth operations, and optimize company profitability • Collaborate full sales team to continually improve the effectiveness of our sales (improving processes, developing client personals, campaigns, promotions etc.)

• Plan, elevate and manage sales forecast to achieve sales target.

• Other related duties assigned as per interview with our Managing Director.

Requirements:

• A university degree in Business, Marketing or related fields.
• Minimum 5 years in management capacity, overseeing sales channels.
• Experience with fashion, beauty and retail companies will be advantage.
• Proficient in Microsoft Office (Word, Excel & PowerPoint).
• Thrive in a fast-paced environment.

Reports directly to the Managing Director. You are to serve as Qualified Person and manage a team of engineers to ensure safe structural design and excellent delivery of service to clients.

• Responsible for the profitability and cost efficiency of your team
• Project coordination/management
• Lead projects and attend meetings
• Supervise and inspect construction works.
• Managing and supervising technical/site staff and administrative functions of the projects.
• Provide guidance and manage engineers in the team to ensure on-time and accurate delivery of service.
• Check critical design calculations and specifications of the project prior to approving all C&S related documents and drawings produced in the projects prior to submission to regulatory authorities.
• Able to be hands-on to carry out detailed analysis and design of civil, structural, and geotechnical works
• Able to be hands-on in preparing design calculation reports and structural drawings for authorities' submissions;
• Able to coordinate with various stakeholders such as clients, consultants, and contractors for projects

Requirements:

• Degree in Civil/Structural Engineering or its equivalent
• Local design experience in C&S engineering work & conversant with Singapore Building Codes and Practices
• Familiarity with engineering software (e.g. Tedds, StaadPro, Prota, Etab) and submission procedures to regulatory authorities
• Strong report writing skills to prepare and furnish reports

Job Descriptions

• Drive sales across all the company’s offline sales channels, including retail stores, distribution channels and private shopping service, through setting short and long-term channel strategies to achieve sales and profit goals.

• Work with and mentor the retail sales team to ensure that flagship store sales targets are met through building a sales strategy, running promotional activities.

• Establishes productive, professional relationships with key internal/external personnel across sales channels.

• Work on opening and managing distribution for exclusive brands under the company, with key strategies implemented to achieve distribution sales goals.

• Building on customer engagement initiatives and implement improvements that can be made to optimise both sales and customer experience.

• Provide feedback to Management team on consumer sales trends, unmet needs, and opportunities to deliver greater value to customers.

• Coordinates the involvement of company personnel, including operations, merchandising, marketing, retail, ecommerce, and management to meet sales performance objectives.

• Meets assigned targets for profitable sales volume and strategic objectives in assigned channel partners.

• Accountable for weekly sales reporting at Management meetings.

• Design and implement a strategic business plan that expands the company’s customer base and ensures its strong presence.

• Develop strategies and ideas for campaigns ( brand, advertising, PR, content, social, digital)

• Identify new markets/clients, ensure smooth operations, and optimize company profitability • Collaborate full sales team to continually improve the effectiveness of our sales (improving processes, developing client personals, campaigns, promotions etc.)

• Plan, elevate and manage sales forecast to achieve sales target.

• Other related duties assigned as per interview with our Managing Director.

Requirements

• A university degree in Business, Marketing or related fields.
• Minimum 5 years in management capacity, overseeing sales channels.
• Experience with fashion, beauty and retail companies will be advantage.
• Proficient in Microsoft Office (Word, Excel & PowerPoint).
• Thrive in a fast-paced environment.

What impact will you make?

At Deloitte, we offer a unique career experience to inspire and empower talents like you to make an impact that matters for our clients, people and community. Whatever your aspirations, Deloitte offers you a highly inclusive, collaborative workplace and unrivalled opportunities to realise your full potential. We are always looking for people with relentless energy to push themselves further, and to find new avenues and unique ways to reach our shared goals.

So what are you waiting for? Join the winning team now.

Work you will do

Deloitte is looking for highly motivated and dynamic individuals to add talent to our team of Audit Professionals.

The incumbent will work with a team of audit professionals in the Audit or Financial Services Industry (FSI), providing audit services to a portfolio of diversified clients comprising publicly listed companies, MNCs, local conglomerates and financial institutions (including banking, insurance and securities). The successful candidate can also look forward to other projects such as initial public offerings related work, due diligence and special investigations work.

Your role as a leader

At Deloitte, we believe in empowering our people to be leaders at all levels. We expect our people to embrace and live our purpose and shared values, challenging themselves everyday to identify issues that are most important to our clients, our people and the communities, and to make an impact that matters. In addition to living our purpose, Managers across our organisation are expected to:

• Understand the goals of our clients and Deloitte, and align our people to these objectives by setting clear priorities and direction.
• Influence clients, teams, and individuals positively. Lead by example and provide equal opportunity for our people to grow, develop and succeed.
• Establish a positive relationship with senior stakeholders.
• Deliver exceptional client service. Maximise results and drive high performance from our people while fostering collaboration across businesses and geographies.
• Manage diverse teams within a highly inclusive team culture where people are respected and valued for their contributions.
• Develop high-performing teams through challenging and meaningful opportunities and recognise them for the impact that they make.

Requirements:

The position calls for candidates with an accounting degree/professional qualification. Managers should have at least 6 years of relevant audit experience in a professional practice. The level of appointment will commensurate with the experience level.

Responsibilities

Provide strategic leadership to ensure the company's vision, mission, and objectives align with market needs.

Oversee all operational and financial functions to maintain efficiency and profitability.

Develop and execute long-term strategies aimed at fostering growth and innovation.

Cultivate and sustain strong relationships with stakeholders, including investors, partners, and regulatory agencies.

Monitor market trends and adapt business strategies to maintain a competitive edge.

Promote a culture of excellence, collaboration, and continuous improvement throughout all teams.

Represent the company at industry events and public platforms to enhance its brand and reputation.

Qualifications:

Demonstrated experience in a Managing Director, CEO, or similar executive leadership position.

In-depth understanding of the Oil & Gas industry and its market dynamics.

EA License No: 22C1414

Reg No.: R23113314

By submitting any application or resume to us, you will be deemed to have agreed & consented to us collecting, using, retaining & disclosing your personal information to prospective employers with the services provided by our company.

• Chair meetings with clients, consultants, contractors, technical experts, etc. to resolve any design/budget/technical issues that might derail the project delivery.
• Co-ordinate building inspections by relevant authorities.
• Direct all site activities of site staff, contractors and suppliers, etc., and manage the communication between different groups to ensure timely response to project requirements.
• Draw up corrective measures when the building works are off schedule.
• Ensure compliance with building regulations and safety measures.
• Manage and deliver projects within project timeline and budget, as well as the framework of risk and environmental considerations.
• Manage budgets of construction projects.
• Manage work delivery and resources based on the resource allocation and project schedules.
• Review construction progress and address the needs of the stakeholders at various stages of the project.
• Work with design teams to review design solutions and ensure they meet project budget and timeline.

Director, Venture Partnerships, China

As the Director of Venture Partnerships in China, you will be a key driver in setting and executing our strategic direction for growth in the market. Your primary focus will be on building and enhancing the brand image, as well as increasing market penetration through systematic commercial activities.

This role requires close collaboration with startups, entrepreneurs, and key stakeholders in the PE/VC industry.

Responsibilities:

● Develop and implement strategic plans to drive growth and market expansion.

● Build partnerships with startups, entrepreneurs, and PE/VC firms to enhance brand presence and market influence.

● Lead and oversee systematic commercial activities to achieve business

objectives.

● Collaborate with the Chief Commercial Officer and other internal teams to align strategies and ensure cohesive execution.

● Analyze market trends, competitor activities, and customer insights to identify growth opportunities.

● Monitor and evaluate performance metrics to track progress and make

data-driven decisions.

Qualifications:

● 10+ years working in corporate development, investment banking, private equity or related fields

● Proven experience in venture partnerships, business development, or related roles within the Chinese market.

● Strong understanding of the startup ecosystem, PE/VC landscape, and commercial activities.

● Excellent communication, negotiation, and leadership skills.

● Strategic thinker with a results-driven mindset.

● Fluency in Mandarin and English is required.

● Collaborative approach to leadership and problem solving, including proven success in attracting and developing talent

Join Airwallex in shaping the future of fintech through leading the corporate development function. Be part of a dynamic team committed to driving innovation and excellence in the rapidly evolving financial technology landscape!

Roles & Responsibilities

- Identify new business opportunities, markets and potential partnership

- Develop and implement a comprehensive business development strategy to grow the company’s presence in the education industry

- Support business expansion locally and globally, particularly in Southeast Asia and China

- Conducting research, providing market advisory services

- Make proposals and presentations to the management

- Company Branding

Requirements

- At least 10 years of experience in business development

- Strong understanding of market analysis, competitor research

- Strong leadership, communication, and negotiation skills

- Self-motivated and results-driven, with the ability to work independently and collaboratively within a team

- Strong organizational and time management skills

- Familiar with China market. Proficiency in Mandarin is a must

Core Products Management Director

• 9 months contract
• Hybrid work arrangement
• Work location: CBD

The Opportunity

About the Team: The Consumer Solutions group manages the deployment and optimization of core products base consisting of Credit, Debit and Prepaid payments solutions as well as Engagement Solutions and the benefits platforms that function across all product categories.

• Subject matter expertise for AP Credit Products: work closely with market teams and clients to understand the latest payment and benefits trends, clients needs and digital journey expectation; support the Head of Core Products and Segments to drive expansion of company's consumer credit portfolio, in line with the 2030 strategy, driving growth in associated PV and revenue across
• Core benefits management: Manage AP-led benefit programmes across markets, including both company-funded and Merchant-funded benefits; ensure the benefits are tracked and communicated; Support markets in case of any request
• Responsible for revenue target: Work closely with market teams, Sourcing, Marketing and other stakeholders in developing and exploring revenue opportunities via various benefits platforms; ensure our FY25 revenue target is on track
• Other responsibilities like supporting ad hoc projects, client workshops etc.

Your Background

• Min 8-10years or more of working experience in credit, banking, or benefits management
• Bachelor's degree or above
• Deep understanding of the consumer credit landscape
• Solid understanding of both consumer payments and merchant business drivers, experience in working with Sourcing Team and supplier negotiation is a plus
• Superior analytical and problem-solving skills
• Good balance between strategic thinking and detailed, flawless execution with attention to detail
• An ability to engage on technical issues and concepts across multiple organization levels
• Able to work independently, yet seamlessly integrate and manage diverse groups and functions organized within different organizational reporting lines

Interested parties please click "Apply Now" or contact May Anne Ramos (EA Reg no: R1110127) at [email protected] for more information.
Peoplebank Singapore Pte Ltd, EA Licence Number: 08C5248

Expectations of a Creative Director

• Lead group brainstorming/concept development sessions
• Lead and inspire creative teams to develop innovative design solutions, from broad concept development through implementation
• Provide clear constructive direction on content and design solutions
• Lead creative and production teams to ensure feasibility of design solutions and articulate design principles and guidelines for implementation
• Set and manage client expectations regarding design process and deliverables
• Ideate, craft and execute original and iconic creative concepts in response to client briefs, objectives or goals
• Is responsible for the proper placement, context and meaning of every image and graphic element within a creative assignment
• Extend client relationships and explore new ways to deliver value
• Develop creative ideas that meets both our clients’ objectives as well as our business objectives, maintaining the company’s expected levels of creative excellence and professionalism
• Present, share and review creative work with Executive Creative Director/s, Account Management and Planning Leads as well as members of the Management Team
• Manage multiple projects from concept through to completion, working with both in-house resources and third-party vendors
• Collaborate effectively with Account Management, Planning and the broader creative team to develop disruptive and iconic work
• Manage multiple projects from concept through to completion, working with both in-house resources and third-party vendors
• Participants in, and leads brainstorming sessions
• You will report into an Executive Creative Director and/or Chief Creative Officer

Expectations as a member of our community

• You believe passionately in the power of creativity to bring change to the world. But you’re realistic and have a clear-eyed view of what it will take to get there: not a path you walk alone, but with a group of people putting a diverse range of skills and perspectives to work, towards a common goal
• Your ideas and your voice will be heard, respected and protected with passion. Ideas are not disposable commodities here, they are our most precious assets
• You will be tested, you will be challenged and you will be pushed beyond your comfort zone, but you will equally be supported, encouraged and celebrated. Because the true value of a community is that we bring out the best in each other

Expectations as a team leader

You will learn that we prefer not to hire our leaders, but to grow them. As your own leadership journey evolves, your primary goal will be to nurture the next generation of leaders. You will reflect our “People First” ethos, where we believe that the best work can only come from a team that feels happy, secure and motivated, with a clarity of purpose. You understand that humility and kindness are equal in importance to daring and initiative. You value diversity, equality and inclusivity, not because it’s fashionable but because it’s obvious.

In your role, you will specifically be expected to:

• Provide leadership and professional development to department staff
• Mentor and train team members, write performance reviews, and allocate work
• Monitor teams to deliver beyond client’s expectations
• Motivate your team, and be the glue that keeps teams going
• Set goals and KPIs for each team member, and works with them to achieve these

Special requirements

• You have about 12-15 years of work experience and a track record of brave ideas that have made an impact, big or small, on the world we live in
• You’re a keen student of life, open and curious, always learning
• As a communicator, every surface, channel and medium, social or otherwise, is your canvas. You’re just where people are
• Won the awards that matter. Winning isn’t everything, but excellence is
• Understand social media, online media jargon and technology
• Can work under pressure and meet deadlines in a fast-paced creative environment
• Ability to effectively and appropriately interact with co-workers across levels and disciplines
• Understands and uses the latest in computer design software
• After hours work and overnight traveling to shoots and post sessions can be expected
• Naturally well organised and unfazed when working towards deadlines

We are seeking an experienced Technical Director to lead our Integrated Infrastructure team. The successful candidate will be responsible for overseeing the technical aspects of infrastructure projects, ensuring they are delivered on time, within budget, and to the required quality standards. The Technical Director will also play a key role in developing and implementing our infrastructure strategy, collaborating with stakeholders, and identifying new business opportunities.

Key Responsibilities:

• Technical Leadership: Provide technical guidance and leadership to the Integrated Infrastructure team, ensuring that projects are delivered to the required technical standards.
• Project Delivery: Oversee the delivery of infrastructure projects, ensuring they are completed on time, within budget, and to the required quality standards.
• Strategy Development: Collaborate with stakeholders to develop and implement our infrastructure strategy, identifying new business opportunities and ensuring alignment with company goals.
• Stakeholder Management: Build and maintain relationships with key stakeholders, including clients, contractors, and regulatory bodies.
• Innovation and Best Practice: Stay up-to-date with industry trends and best practices, identifying opportunities to innovate and improve our infrastructure services.
• Team Management: Lead and manage a team of technical professionals, providing guidance, mentoring, and development opportunities.
• Risk Management: Identify and manage technical risks associated with infrastructure projects, ensuring that mitigation strategies are in place.

About you:

• Bachelor's degree in Civil Engineering, Infrastructure Planning, or a related field. Master's degree or Ph.D.
• Minimum 15 years of experience in infrastructure planning, design, and delivery, with at least 5 years in a leadership role.
• Strong technical skills in infrastructure planning, design, and delivery, including experience with CAD software, GIS, and other relevant tools.
• Proven leadership and communication skills, with the ability to build and maintain relationships with stakeholders.
• Ability to think strategically, identifying opportunities to innovate and improve our infrastructure services.

What We Offer

• A competitive salary package, commensurate with experience.
• Opportunities for professional growth and development, including training and education programs.
• A collaborative and dynamic work environment, with a team of experienced professionals.

Roles & Responsibilities

We're looking for a Regional Sales Director, Singapore (RSD) who will be responsible for leading a team of Account Executives. As the RSD you will be asked to drive revenue growth, retain and attract new talent, and grow your customer base within your assigned territory. You will be recognized as a sales leader throughout the company – setting the tone and pace for your specified region. We are looking for an entrepreneurial sales leader - someone who thrives in a fast-paced, ever-evolving environment. You’ll spend your time developing and executing sales strategies, mentoring your team, and strategically partnering with groups across the organization.

You will guide your team through a consultative sales approach where you will learn about your prospect’s needs and then dive into the potential fit. Your expertise will be critical in helping articulate the value of our products and building strong relationships between the prospect and the Grafana sales team. Ideally, you come from a technical background and have sold visualization, application performance management, or cloud-based tooling before. If you have worked with open-source software before, that’s even better. This is a critical hire for the company and you’ll be working closely with the rest of the GTM leadership team. We are looking for someone who wants to sign up for that challenge and build something great.

Responsibilities

• Develop and mentor your sales team
• Develop a pipeline to help over-achieve revenue targets
• Direct sales activities by establishing sales territories, quotas, and goals
• Build and maintain an annual sales plan (goals) in support of our organizational strategy and objectives
• Meet with prospects and strategize with sales representatives to help close deals
• Help the team prepare for QBRs and HBRs
• Develop long-term, strategic relationships with key contacts within their account base
• Strategically partner with Marketing, Solution Engineers, R&D, Customer Support and other functional teams

Requirements

• Minimum 3 years of leading successful sales teams
• Minimum 8 years of successful direct sales experience in tech or start-up environment
• Background in technical applications such as Observability or wider DevOps solutions would be preferred. Familiarity with OSS is a big plus
• Experience navigating complex sales cycles that can last 2-6 months
• Excellent communication (written, oral) and presentation skills (in-person, virtual)
• Comfort working closely and building relationships with C-Level executives
• Consistent track record in shaping strategic seven-figure deals
• MEDDPICC expertise
• Experience working with ROI and cost modeling to educate and assist potential buyers
• Excellent organizational, prioritization, and time management skills
• Unwavering dedication to integrity and professionalism.

Relocation is not offered for this position.

Responsibilities:

• Oversee the full spectrum of Human Resource, administrative, and building facility functions for the organization.
• Design, develop, and implement HR policies, procedures, and programs that align with the organization’s objectives and legal requirements.
• Ensure that all HR policies are effectively communicated to employees and consistently enforced.
• Handle complex employee relations issues, including dispute resolution, grievances, and disciplinary actions.
• Promote a positive and inclusive work environment to foster employee engagement.
• Participate in the recruitment process, including job posting, resume screening, interviewing, and onboarding.
• Collaborate with hiring managers to identify staffing needs and ensure timely and successful recruitment.
• Assist in the development and implementation of training and development programs to enhance employee skills and competencies.
• Identify opportunities for career growth and succession planning within the organization.
• Support the administration of compensation and benefits programs, ensuring competitiveness and compliance with relevant laws.
• Assist in the performance management process, including setting objectives, conducting performance appraisals, and identifying areas for improvement.
• Ensure compliance with data privacy regulations and maintain accurate employee records.
• Stay updated on labor laws and employment regulations to ensure the organization’s HR practices remain compliant.
• Assist in investigations and audits related to HR matters.
• Provide HR leadership for entities within a listed company, ensuring alignment with corporate governance, compliance standards, and regulatory requirements.
• Administer and manage employee share schemes, including onboarding participants, handling queries, and ensuring compliance with legal and tax regulations.

Requirements:

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• Proven experience in HR roles, with a minimum of 5 years in a Senior HR position.
• Experience managing HR operations for entities of a listed company, with a strong understanding of corporate governance and compliance.
• Hands-on experience in designing, implementing, and managing employee share schemes or similar incentive programs.
• Strong knowledge of employment laws and regulations.
• Excellent interpersonal and communication skills.
• Problem-solving and conflict resolution skills.
• Strong organizational and project management abilities.
• Ability to maintain confidentiality and handle sensitive information.
• Detail-oriented and results-driven.
• Interest in video gaming is a plus.

Coda is looking for an experienced Director of Global Communications to drive and execute a comprehensive, multi-channel communications strategy. This role extends beyond traditional PR, demanding expertise in both internal and external communications, a proven ability to elevate brand profile, and strategic engagement with stakeholders across corporate, industry, and consumer audiences. Candidates should come with strong, established media relationships with Tier 1 tech and gaming reporters in key markets, especially in Singapore and the US. The Director will work closely with cross-functional teams, including Product and B2B Marketing, and support the People & Talent team on internal communications and talent branding as needed. This role is crucial in shaping Coda’s position as an industry leader both regionally and globally.

Responsibilities:

1. Communications Strategy & Execution

• Develop and lead a clear, comprehensive communications strategy that drives Coda’s visibility and industry positioning. Ensure that Coda’s expertise, products and partnerships are effectively communicated to our core audiences: digital content publishers, payment channels, media, investors, regulatory and policy stakeholders, and talent.
• Drive strategy for Coda’s corporate communications efforts and channels including the corporate website, LinkedIn and YouTube.
• Develop compelling content that resonates across corporate, consumer, and industry channels.
• Tailor messaging to address the specific interests of each stakeholder group, emphasizing Coda’s market evolution and leadership.
• Oversee the creation and distribution of investor communications, internal newsletters, and LinkedIn content. Keep stakeholders updated on business milestones, changes, and strategic initiatives, fostering transparency and alignment.
• Align communications plans with broader business goals, securing necessary approvals and buy-in from senior leadership.

2. Media Relations & Stakeholder Engagement

• Leverage an established network of Tier 1 media contacts, focusing on top-tier tech and gaming reporters in key markets such as Singapore and the US. Actively engage with media to expand Coda’s visibility within gaming, esports, technology, and digital sectors, supporting business objectives in specific regions.
• Maintain and strengthen existing media relationships, regularly seeking opportunities to feature Coda’s story.
• Ensure consistent, impactful messaging across global media engagements, adjusting for regional nuances.
• Secure high impact media opportunities for Coda’s leaders
• Position Coda’s leaders as industry experts whose views are sought by media in relevant reporting

3. Event Strategy, Speaker Preparation & B2B Marketing Partnership

• Identify and secure speaking opportunities for Coda’s leadership at key industry events, enhancing brand presence and thought leadership. Partner with B2B Marketing to align event participation with broader business goals and audience engagement strategies. Develop speaker briefs, talking points, and provide media training to ensure consistent, impactful messaging. Support Coda-owned events, such as Coda Connect, to deepen stakeholder relationships and showcase Coda’s expertise.
• Collaborate with B2B Marketing to integrate event strategy with overall marketing initiatives and optimize audience impact.
• Research and recommend industry events for participation that align with Coda’s brand and objectives.
• Prepare presentations, talking points, and support leadership for speaking engagements to ensure polished and cohesive messaging.
• Oversee planning and coordination for Coda Connect events, driving engagement and positioning Coda as an industry leader.

4. Agency Management

• Oversee management of Coda’s communications agency and vendors, setting expectations for performance and ensuring high-quality, timely deliverables that align with Coda’s goals. Continuously evaluate agency output to ensure alignment with Coda’s evolving needs and communications objectives.
• Manage agency budgets and contracts, ensuring efficient use of resources.
• Provide regular feedback to agencies, guiding them on brand alignment and quality standards.
• Monitor and assess agency and contractor performance, making adjustments as necessary to support long-term communications goals.

5. Cross-functional Collaboration

• Work collaboratively with Product, B2B and B2C Marketing teams to plan Coda’s content calendar and develop content that supports industry positioning, product launches, market education, and strategic initiatives. Partner with leadership and other functions to create thought leadership materials, including white papers, case studies, and presentations, positioning Coda as a the choice partner for gaming and digital content publishers as well as thought leader in monetization and tech more generally.
• Act as a communications advisor within Coda, supporting teams with messaging that aligns with the overall brand.
• Assist in adapting content for diverse formats, ensuring a consistent tone and brand positioning across all channels.

6. Issues Management Support

• Support Coda’s business changes and proactively manage communications around potential issues. Work with senior leadership to develop strategies for addressing sensitive topics, ensuring that all messaging is consistent, clear, and aligns with Coda’s values and goals.
• Create protocols for managing communications around sensitive issues, both internally and externally.
• Provide guidance to leadership on best practices for communicating during times of change or potential challenges.
• Prepare statements, FAQs, and response plans for key issues to ensure preparedness and clarity.

7. Support for People & Talent Team

• Partner with the People & Talent team to enhance Coda’s employer brand and support talent branding initiatives. Assist with internal communications as needed, ensuring consistent messaging that fosters employee engagement and aligns with Coda’s mission and values.
• Provide guidance on messaging and strategies that support Coda’s recruitment and retention goals.
• Develop and deliver internal communications related to culture, values, and company news.
• Work with the People & Talent team on strategies to effectively communicate Coda’s culture and values to current and prospective employees.

Requirements:

• 10+ years of experience in strategic communications, public relations, or media, ideally within payments or gaming.
• Strong media relations background with established Tier 1 contacts in tech and gaming media.
• Excellent writing, editing and storytelling skills with the ability to craft impactful narratives for diverse audiences.
• Proven experience in developing and executing strategic communications campaigns that build brand visibility and engagement.
• Strong project management skills, with the ability to balance multiple priorities and deadlines across teams.
• Experience in issues management and supporting business transitions, with a focus on maintaining brand integrity and reputation.
• Collaborative mindset with experience working across departments, including marketing, product, and talent teams.

Expectations of a Creative Director

• Lead group brainstorming/concept development sessions
• Lead and inspire creative teams to develop innovative design solutions, from broad concept development through implementation
• Provide clear constructive direction on content and design solutions
• Lead creative and production teams to ensure feasibility of design solutions and articulate design principles and guidelines for implementation
• Set and manage client expectations regarding design process and deliverables
• Ideate, craft and execute original and iconic creative concepts in response to client briefs, objectives or goals
• Is responsible for the proper placement, context and meaning of every image and graphic element within a creative assignment
• Extend client relationships and explore new ways to deliver value
• Develop creative ideas that meets both our clients’ objectives as well as our business objectives, maintaining the company’s expected levels of creative excellence and professionalism
• Present, share and review creative work with Executive Creative Director/s, Account Management and Planning Leads as well as members of the Management Team
• Manage multiple projects from concept through to completion, working with both in-house resources and third-party vendors
• Collaborate effectively with Account Management, Planning and the broader creative team to develop disruptive and iconic work
• Manage multiple projects from concept through to completion, working with both in-house resources and third-party vendors
• Participants in, and leads brainstorming sessions
• You will report into an Executive Creative Director and/or Chief Creative Officer

Expectations as a member of our community

• You believe passionately in the power of creativity to bring change to the world. But you’re realistic and have a clear-eyed view of what it will take to get there: not a path you walk alone, but with a group of people putting a diverse range of skills and perspectives to work, towards a common goal
• Your ideas and your voice will be heard, respected and protected with passion. Ideas are not disposable commodities here, they are our most precious assets
• You will be tested, you will be challenged and you will be pushed beyond your comfort zone, but you will equally be supported, encouraged and celebrated. Because the true value of a community is that we bring out the best in each other

Expectations as a team leader

You will learn that we prefer not to hire our leaders, but to grow them. As your own leadership journey evolves, your primary goal will be to nurture the next generation of leaders. You will reflect our “People First” ethos, where we believe that the best work can only come from a team that feels happy, secure and motivated, with a clarity of purpose. You understand that humility and kindness are equal in importance to daring and initiative. You value diversity, equality and inclusivity, not because it’s fashionable but because it’s obvious.

In your role, you will specifically be expected to:

• Provide leadership and professional development to department staff
• Mentor and train team members, write performance reviews, and allocate work
• Monitor teams to deliver beyond client’s expectations
• Motivate your team, and be the glue that keeps teams going
• Set goals and KPIs for each team member, and works with them to achieve these

Special requirements

• You have about 12-15 years of work experience and a track record of brave ideas that have made an impact, big or small, on the world we live in
• You’re a keen student of life, open and curious, always learning
• As a communicator, every surface, channel and medium, social or otherwise, is your canvas. You’re just where people are
• Won the awards that matter. Winning isn’t everything, but excellence is
• Understand social media, online media jargon and technology
• Can work under pressure and meet deadlines in a fast-paced creative environment
• Ability to effectively and appropriately interact with co-workers across levels and disciplines
• Understands and uses the latest in computer design software
• After hours work and overnight traveling to shoots and post sessions can be expected
• Naturally well organised and unfazed when working towards deadlines

Location: West Coast Plaza

Working hours: 9am to 6pm (3 weekdays & 2 weekends) (PH OFF!)

Responsibilities

• Be a key player in the customer acquisition team to onboard new parents to the company's community
• Share the company's vision and recommend suitable coding programs for students
• Support customer success initiatives like special programmes or competitions, or community events like fireside chats for customer engagement
• Maintain customer relationships and build a strong the company's community.
• Act as parents’ advocate and manage relationships with them
• Plan lead generation events with key partners like Parent Sharings, trial classes and make sure payment for classes are received
• Other ad hoc duties assigned

Requirements

• Minimum Diploma / Degree in any field
• No experience needed as training will be provided
• Willing to work on full weekends (Sat + Sun)

Interested applicants please send your resumes to [email protected]

Jessica Nguyen Huynh Thanh Truc

Recruiter (R23113787)

EA License No. 99C4599

We regret that only shortlisted candidates will be notified.

Location: West Coast Plaza

Working hours: 9am to 6pm (3 weekdays & 2 weekends) (PH OFF!)

Responsibilities

• Be a key player in the customer acquisition team to onboard new parents to the company's community
• Share the company's vision and recommend suitable coding programs for students
• Support customer success initiatives like special programmes or competitions, or community events like fireside chats for customer engagement
• Maintain customer relationships and build a strong the company's community.
• Act as parents’ advocate and manage relationships with them
• Plan lead generation events with key partners like Parent Sharings, trial classes and make sure payment for classes are received
• Other ad hoc duties assigned

Requirements

• Minimum Diploma / Degree in any field
• No experience needed as training will be provided
• Willing to work on full weekends (Sat + Sun)

Interested applicants please send your resumes to [email protected]

Jessica Nguyen Huynh Thanh Truc

Recruiter (R23113787)

EA License No. 99C4599

We regret that only shortlisted candidates will be notified.

How You'll Help Us Connect the World:

• Owning the strategy and overseeing the execution for the regional APAC Infrastructure System Engineering (INF SE) technical team.
• Recruiting, managing, and developing employees, including decisions on hiring, promotions, salary adjustments, and other changes in employee status.
• Setting, managing, and approving budgets and expenses for the regional SE team, including business travel, capital, and operational expenditures.
• Working with regional sales and marketing leaders to align SE support with business needs to deliver a valuable customer experience. Mapping CommScope field technical engineers to accounts and opportunities, defining support expectations and action plans and traveling to customer facilities as needed for additional technical expertise. Actively participating in strategic key accounts planning to align pre-sales technical support and define tactical actions to achieve business goals.
• Providing feedback to product engineering on regional market trends and needs, resulting in design features that improve the marketability of CommScope’s products. Acting as a liaison between regional/global customers and manufacturing/engineering, coordinating communication and follow-up on customer technical requests.
• Supporting new product rollouts with external presentations focused on technical differentiation and value proposition.
• Crafting, improving, and delivering solutions presentations for end-user customers and consultants to boost sales of CommScope’s products. Contribute new material to the larger technical community.
• Supporting sales and marketing with media activities, including writing articles for publications, assisting with advertising, and preparing technical documentation.

Required Qualifications for Consideration:

• Preferably with a Bachelor/Master’s Degree in Engineering, Electronics, Telecommunication, Computer or or appropriate field with at least 15 years of relevant experience.
• Managerial experience required, preferably 5 years minimum. Must be able to lead, develop, motivate, and mentor talent.
• Knowledgeable of local structured cabling standards, building, electrical, and data-communication codes and regulations.
• Strong knowledge of current Data Center technologies and industry trends for Enterprise Data Centers, Multi-tenant Data Centers, and AI clusters
• Good understanding of LAN/WAN systems and physical media requirements, including wireless applications
• Domain expert in many Cabling Solutions and product ranges across assigned CommScope Concentration(s)
• Ability to influence, train, and mentor channel partners and system integration partners
• Deal closing skills to assist sales Influence business outcomes through product expertise combined with strategic thinking in the commercial landscape and building relationships with high-level customer decision-makers.
• Ability to create and deliver sales and training presentations with confidence and customer-facing skill.

You Will Excite Us If You Have:

• Preferably with minimum of 10 years structured cabling system design experience, with recent experience in design of pathways and infrastructure for Data Centers
• Possess current industry technical certification (preferred) (such as BICSI RCDD, BICSI DCDC, BICSI OSP)
• Strong interpersonal skills including the ability to establish and maintain relationships in a culturally diverse environment.

We are looking for a dynamic & high-performing Sales Manager/Director. Reporting to the Chief Revenue Officer, this role is responsible for acquiring new clients and managing the portfolio of clients with full responsibility for retaining and growing these accounts. If you are an individual motivated by sales targets and passionate about hunting new businesses, we invite you to join us.

Media Sales Manager/Director

The Role:

• Drive sales and manage all assigned accounts/clients effectively.

• New Clients Prospecting - Smart Prospecting and Cold Calling, Coordinate and liaise with clients on artworks design and advertisement layout.

• Create and manage strategic agency partnerships with the goal of achieving increased spend on our media.

• Good problem-solving skills

• Able to provide sound and effective sales solutions.

• Build strong relationships to maintain customer satisfaction and retention.

• Markets, Competitors, Clients Intelligence Gathering

• Take ownership of Sales target and develop strategies to achieve target.

Job Requirements

• Preferably with 3-8 year(s) of working experience in the related field.
• Candidate possess at least a diploma/degree, Advertising/Media, Business Studies/Administration/Management, Mass Communications, and Marketing or equivalent.
• Must have a strong sales hunting background, with solid presentation and communication skills.
• Can-do attitude
• Result-oriented, meticulous, multi-task and self-motivated, strong work ethics and able to work under pressure independently and in a team.

Remuneration commensurate with experience.

Job Description

• Actively seek, follow up and close on sales leads.
• Engage in effective sales pitch through familiarising with Futurum Space curriculum and programme.
• Promote Futurum Space courses, introduce and explain curriculum information to prospective customers.
• Identify and recommend on course curriculum that are tailored to customer’s needs and objectives.
• Liase closely with customers to address all course inquiries (ie; walk-in/online platforms) with closure.
• Coordinate with Centre Manager to ensure smooth process for customer registration and enrolment.
• Collect and review quality feedback from customers to improve sales.
• Responsible for administrative duties including maintaining database records and sales data analysis.
• Perform any other duties and responsibilities as assigned by the Centre Manager.

Job Specifications

• Possess at least diploma in any field.
• No diploma but willing to learn and pro-active are also welcome to apply.
• Fresh graduates who are pro-active and sales driven are welcome to apply.
• Prior experience working in sales is an added advantage.

Responsibilities:

• Lead the compliance and Investigation team and ensure compliance investigation process is appropriately conducted.
• Proactively assist the business with identifying appropriate remedial and preventative actions to prevent a re-occurrence and to understand trends and to analyse and report on such trends.
• Provide advice and support to internal parties including Senior Management and HODs of Corporate Office with related to litigation risk management, dispute resolution, settlement strategy, indemnities and other contract concerns as requested.
• Prepare reports of compliance findings, analytics and corrective actions for Senior Management.

Qualifications and Experience:

• Possess at least a Degree with minimum 10 Years of relevant working experience.
• Candidates with Accounting background will be preferred.

REGIONAL SALES DIRECTOR

Meeting with current clients to determine new opportunities for growth, such as adding new products or services

Meeting with prospective clients to identify new business opportunities

Analyzing data to determine which sales strategies are most effective for different types of businesses

Attending trade shows or other events where they can meet potential clients in person

Identifying potential customers’ needs, interests, and concerns, then suggesting solutions that fit their budgets and schedules

Coordinating with other departments to ensure that customer orders are processed accurately

Maintaining relationships with current clients in order to retain existing business and acquire new clients

Presenting new product lines or services to existing clients in order to increase sales

Developing training materials and managing sales staff to ensure they are knowledgeable about products or services offered by the compan

Key Responsibilities:

• Develop and implement HR strategies that align with the organization’s objectives and business needs.
• Oversee talent acquisition processes to attract and retain top talent.
• Lead initiatives to improve employee engagement, satisfaction, and retention.
• Manage compensation, benefits, and performance appraisal systems.
• Ensure compliance with labor laws and regulatory requirements.
• Develop and monitor HR metrics to track the effectiveness of HR programs.
• Advise senior management on HR-related matters and provide strategic counsel.
• Cultivate a culture of diversity, inclusion, and continuous learning within the organization.

Requirements:

• Bachelor’s or Master’s degree in Human Resources, Business Administration, or a related field.
• 8+ years of HR experience, with at least 3 years in a leadership role.
• Will be considered for director role, depending on seniority
• Strong knowledge of labor laws and HR best practices.
• Proven ability to lead and develop teams.
• Excellent communication, decision-making, and organizational skills.
• Strategic mindset with the ability to execute at a tactical level.