Responsibilities:

• Drive sales through outbound calls, offering alternative products for parts and addressing client needs.
• Act as the primary liaison between clients, sales channels, and internal teams to ensure seamless communication and service delivery.
• Build strong client relationships, profile target accounts, and gather market insights to identify growth opportunities.
• Negotiate contract terms, oversee project execution, and ensure alignment with client objectives.
• Conduct market research, manage partnerships, and implement processes to support business development.
• Inform the product, management, and technical team on various requirements within the range of product/system including and not restricted to competitor activity, market demands, and requirement and any potential installation changes as issued by end users.
• Gather and communicate market trend and strategies in the territory.
• Liaise with sales personnel and businesses in other regions as and when required.

Requirements:

• Bachelor's degree preferably engineering; with specialization in Sales and Marketing or equivalent experience within a similar role.
• Minimum of 5 years of experience in sales management within the electrical industry, with a focus on Electrical Wiring Devices preferred.
• Familiarity with the Asian market dynamics and customer preferences in the electrical sector.
• Experience in Structured Cabling sales is advantageous.
• Preference for LEW certification.

Location: Ang Mo Kio

Responsibilities

• Lead and provide direction to teams. Explore emerging technologies and industry trends. Identify new technologies that can drive innovation and competitive advantage
• Build and maintain technology roadmap to meet business needs
• Ensure that all technology systems comply with industry regulations and standards.
• Serve as a key point of contact for technology-related matters
• Providing updates to senior leadership and stakeholders on progress, challenges, and opportunities.

Requirements

• Bachelor or Masters in Computer Science, Engineering or equivalent work experiences
• 8-10 years of relevant experience in technology leadership roles
• Experience in Generative AI, Large Language Models or other emerging technologies

To Apply or find out more information on this role, please email us or send in your updated resume to: [email protected]

Shelly Tan Bee Leng (Reg. No. R2199458)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

COMPANY DESCRIPTION

About NTUC Health Co-operative Limited

NTUC Health Co-operative Limited (NTUC Health) is an NTUC social enterprise that provides a comprehensive and integrated suite of quality and affordable health and eldercare services to meet the growing needs of families and their dependents. Building on close to three decades of experience and expertise, NTUC Health is among the largest providers of active ageing, senior day care, nursing home, and home personal care services in Singapore. We also serve vulnerable seniors in selected areas in Singapore through Community Case Management Services (CCMS), CREST mental health support, and a sheltered senior group home. In addition, we run a family medicine clinic.

Our purpose is to achieve ‘health for life'; enabling healthy and fulfilling years by being a trusted partner of seniors and their families in our community.

For more information, please visit https://ntuchealth.sg or follow us on Facebook, Instagram, and LinkedIn.

Services: Senior Day Care | Home Care | Nursing Home | Active Ageing and Senior Fitness | Rehabilitation and Physiotherapy | Family Medicine

Community Support: CCMS (Community Case Management Services) | CREST (Community Resource, Engagement and Support Team) | Henderson Home

RESPONSIBILITIES

The job holder provides support and assistance to the Director of Nursing in sustaining the standards of nursing practice; ensuring safe, high-quality, efficient and cost effective care is delivered to residents and their families. He/She is responsible for staff development and professional growth of the nurses. Supervise Nurse Clinicians/Nurse Educators to ensure that clinical quality standards and competencies of staff are maintained. Collaborates with Business Unit Head/Operational managers to facilitate Nurse Manager to plan, deliver and evaluate nursing care and services to meet the needs of the residents/clients.

Primary Responsibilities and Duties (80%)

• Plans, Coordinates and evaluates overall nursing care and services.
• Develops, implements, and evaluates nursing procedures, standards, and policies from best practices.
• Assesses, plans, implements and evaluates nursing standards and services.
• Facilitate and promote clinical safety and risk management practices.
• Monitor audits and reviews to ensure adherence to quality and safety standards.
• Participates in the development and implementation of a person-centred care delivery model.
• Lead the implementation of best practices and innovation in nursing care delivery.
• Identifies and plans professional development of nurses and care staff in collaboration with their supervisors.
• Create a culture of accountability, team work and positive staff motivation.
• Collaborates with other healthcare professionals to ensure smooth care delivery.
• Drives and manages change processes to improve nursing care and services provided to the residents/clients.
• Acts as a resource person to the nurses, care staff, doctors, allied health colleagues and operations staff.
• Work with relevant departments to address interdepartmental conflicts, troubleshoot problem areas, propose solutions and initiate follow-up action.
• Conducts recruitment and selection of nurses.

Secondary Responsibilities and duties (20%)

• Assists in the implementation of nursing projects and expansion of services.
• Assists the Director, Nursing in identifying new programs for the residents and special clinical projects to meet service needs.
• Monitors/analyzes the clinical quality indicators and changing needs of residents of Business Units i.e.Nursing Home, Day care and home care.
• Represent the organisation in external committees as appointed.
• Undertakes any task assigned by the Director of Nursing.

Technical / Professional

• Registered Nurse with Bachelor's degree in Nursing or equivalent preferred.
• Minimum 10 years' experience in healthcare setting.
• Trained in quality improvement methodologies.

General

• Demonstrates executive and leadership ability and management skills.
• Possesses good people-management skills.
• Strong sense of integrity.
• Facilitation and influencing skills.
• Coaching and mentoring skills.

• In depth expertise in at least one of the Data and Analytics domains – data strategy development, data warehouse & big data implementation, business intelligence applications, machine learning / artificial intelligence domains
• Good knowledge of the Information Management framework, including operating model, data governance, data management, data security, data quality and data architecture.
• Strong skills in Agile delivery implementation methodology and delivery practices leveraging DevOps automation and engineering using CI/CD tools, code repositories and issue tracking and management.
• Experience in developing analytics application on public cloud stacks (Azure, AWS or GCP)
• Certifications in Data Analytics tools and environment (big data technologies, cloud certifications, data integration, data management, or visualisation tools) would be an advantage.
• 10 – 12 years of experience in data and analytics projects (data warehouse, data analytics, business intelligence and machine learning.
• 6 – 8 years of experience in delivering full SDLC lifecycle projects in a Consulting or Systems Integration (SI) model.
• 4 – 6 years of experience in leading data and analytics projects as a delivery lead responsible for overall project outcomes (client and commercial)
• Experience in at least one of the industry or domain – Government and Public Services, Logistics, Manufacturing, Supply Chain, Financial Services, Retail, Consumer Products
• Bachelor degree and above in Computer Science, Information Systems Management, or related fields.

What impact will you make?

At Deloitte, we offer a unique career experience to inspire and empower talents like you to make an impact that matters for our clients, people and community. Whatever your aspirations, Deloitte offers you a highly inclusive, collaborative workplace and unrivalled opportunities to realise your full potential. We are always looking for people with relentless energy to push themselves further, and to find new avenues and unique ways to reach our shared goals.

So what are you waiting for? Join the winning team now.

Work you will do

Deloitte is looking for highly motivated and dynamic individuals to add talent to our team of Audit Professionals.

The incumbent will work with a team of audit professionals in the Audit or Financial Services Industry (FSI), providing audit services to a portfolio of diversified clients comprising publicly listed companies, MNCs, local conglomerates and financial institutions (including banking, insurance and securities). The successful candidate can also look forward to other projects such as initial public offerings related work, due diligence and special investigations work.

Your role as a leader

At Deloitte, we believe in empowering our people to be leaders at all levels. We expect our people to embrace and live our purpose and shared values, challenging themselves everyday to identify issues that are most important to our clients, our people and the communities, and to make an impact that matters. In addition to living our purpose, Managers across our organisation are expected to:

• Understand the goals of our clients and Deloitte, and align our people to these objectives by setting clear priorities and direction.
• Influence clients, teams, and individuals positively. Lead by example and provide equal opportunity for our people to grow, develop and succeed.
• Establish a positive relationship with senior stakeholders.
• Deliver exceptional client service. Maximise results and drive high performance from our people while fostering collaboration across businesses and geographies.
• Manage diverse teams within a highly inclusive team culture where people are respected and valued for their contributions.
• Develop high-performing teams through challenging and meaningful opportunities and recognise them for the impact that they make.

Requirements:

The position calls for candidates with an accounting degree/professional qualification. Managers should have at least 6 years of relevant audit experience in a professional practice. The level of appointment will commensurate with the experience level.

RESPONSIBILITIES AND DUTIES

Lead marketing consultants to Domino’s international Master Franchisees to influence strong marketing strategies in all markets to grow and protect the brand while providing brand guardrails and principles. Team responsibility is at market/master franchisee level not at store level and therefore must have experience setting strategies, building plans, and ensuring execution while working and influencing at a C-suite level. This individual will report to the VP of International Marketing.

Educating

Leads, educates, and foster long term development of marketing consultants to:

· Educate and consult markets on creating comprehensive marketing strategies based on the “Domino’s way” of doing marketing with a long-term growth in mind.

· Educate markets on the use of the Domino’s Brand Book, focusing strongly on the Global Brand Positioning with the intention to drive brand consistency across the world.

· Educate the master franchisees to make disciplined marketing decisions based on data, facts, and consumer research. Involve A+I (Analytics and Insights) as needed.

· Provide access to tools, frameworks and resources and educate markets on tools such as but not limited to pricing, brand positioning, product development and menu optimization, occasion-based channel strategies, communication and media selection and allocation (digital and non-digital).

· Team members will support markets in the creation of a comprehensive marketing strategy tied to DPI brand principles.

Consulting

Leads the consultation of key DPI accounts with the support of the regional marketing team while:

· Consult markets on key topics such as pricing, brand positioning, menu management, product development, menu optimization, communication and media selection and allocation (digital and non-digital). Involve the international digital team as needed.

· Ensure marketing strategy is connected to business strategy and that investments are prioritized accordingly

· Drive increased effectiveness and consistencies of franchisee marketing programs across the region by consulting on the design and optimization of their campaign, advertising, and media strategy.

· Consult with markets in tracking KPIs for critical metrics based on global benchmarks and suggests ways to reach said KPIs

· Consult with Master Franchisees on a robust e-commerce plan, including but not limited to optimization of owned e-commerce platforms (OLO, mobile, app), performance media (display, affiliate, paid social, SEM, and others), and image-driving media (owned, display, social, etc.) working closely with the digital team.

· Demonstrate marketing leadership skills with franchisee marketing teams and wider business.

· Lead discussions with the master franchisees to set up the long-term vision of the business to ensure profitable growth.

Building

Provide guidance and feedback as well as work alongside the regional marketing team and the marketing services team to build tools, case studies, principles, and guidelines to better consult markets.

· Solicit and manage collection, analysis and communication of case studies related to calendar management, advertising, and NAF (national advertising fund) spend.

· Regularly assess market performance to ensure key consulting topics are prioritized.

· Ensure that the Domino’s brand is positioned in a clear, consistent, and concise manner in international markets, while allowing for initiative and entrepreneurial freedom tie to the local consumer needs and wants.

· Contribute to strategic global projects by providing thought leadership and consulting

Facilitating

· Facilitate the creation of tools and content for the marketing consultants to strongly execute their objectives on a daily basis.

· Facilitate the discussion of priorities and objectives with Business Directors and RVPs aligning on key priorities and work collaboratively with other COEs.

· Facilitate conversations and discussions not only with the master franchisees’ marketing teams but also the C-suite team.

· Monitor execution of said plan and share best practice from the Domino’s ecosystem, the category and other categories

· Team member will not execute on behalf of the markets and will not manage vendors on their behalf.

Collaboration

· Embrace the DPI engagement model by preparing and leading discussions during internal planning sessions and market-facing business reviews.

· Partner closely with A&I and Digital counterparts to ensure wholistic consulting solutions.

· Share market knowledge and learning with cross-functional counterparts as lead marketing experts and master franchisee thought leaders.

· Ensure that marketing solutions do not create undue stress on other business lines.

· Be the “voice of the consumer” in discussions with other departments as well as master franchisees.

Develops Talent & Teams

• Recruit a strong team capable of meeting business objectives.
• Develop professional and beneficial relationships with peers in other areas of the organization.
• Ensure development of International Marketing team and applicable Team Members to grow talent, upscale capabilities, and improve results in markets
• Creates action plan and provide constructive feedback to develop Team Members through Individual development plans.
• Conduct semi-annual APA with direct reports and ensure down-line APA’s are being conducted to standard.
• Provide appropriate levels of Team Member recognition, engagement, and motivation.
• Responsible for selection and employment decisions related to direct reports.

QUALIFICATIONS

· Minimum of 10+ years of increasingly responsible marketing experience; ideally 2+ years in a restaurant or QSR industry and experienced in a multi-market capacity (other potential considerations: automotive experience with corporate and dealer experience, as well as CPG)

· Experience developing and writing holistic marketing strategies

· Experience with multi-channel optimization of advertising spend with an emphasis on digital know-how, as well as product development, advertising development, agency management, sales analysis, and research

· Experience in consulting and P&L ownership is a plus

· International experience/understanding

· Comfortable using data to provide sound factual recommendations.

· Proven track record of leading high-performance teams.

· Strong academic credentials, preferably an MBA

· Second language preferred

· C-suite outstanding communication skills

· Proven ability to succeed when working in a collaborative, cross-functional team environment with a strong ability to build relationships that help drive the brand agenda

· Experienced and comfortable influencing C-suite executives

· Comfortable in an influencing role and dealing with ambiguity.

· Demonstrated leadership and proactive problem-solving skills, managing complex team structures

· Ability to travel up to 30-60% within region and internationally, depending on business needsd

Your role will encompass responsibilities as part of the Management Drives Asia team as well as the MD Global Marketing team, contributing to regional sales and marketing efforts and aligning with global marketing strategies.

Global Marketing:

• Collaborate with the MDI Global Marketing team to align regional marketing strategies with global campaigns
• Develop and localize marketing materials, campaigns, and content tailored to the Asian market while adhering to global branding guidelines

APAC Marketing:

• Develop and execute the MD Asia marketing strategy to enhance brand awareness and positioning in the APAC region
• Manage digital marketing efforts, including social media campaigns, email marketing, search engine optimization, etc. to attract new partners and clients
• Organise and promote events, webinars, and workshops to showcase MD to potential partners and clients

APAC Sales:

• Identify and recruit new MD-certified partners (coaches, facilitators, and trainers) and corporate clients (HR teams, leadership teams) across Asia
• Build and manage relationships with key stakeholders, i.e. MD-certified partners and corporate partners
• Provide training and support to partners to ensure effective use of MD tools and services
• Prepare and deliver compelling sales presentations, proposals, and business cases for prospective clients
• Track and report on regional business development activities, including lead generation, sales conversion rates, and revenue growth

Job

- Manage all facilities to ensure availability of essential mechanical electrical and other essential services at all times to production.

- Manage departmental financial budgeting, forecasting and ongoing expenditures

- Lead the team to plan, operate, maintain and ensure 24/7 operational readiness of essential Mechanical and Electrical (M&E), Chemical System and building services; such as chillers, power, cooling systems, Scrubbers system, DI system, Waste Water Treatment, Gas system, plumbing and sanitation, pest control, landscape and etc.

- Plan and oversee upgrading/improvement works to facilities in supporting production and offices. Oversee contract management including calling for and awarding of tenders for M&E, Chemical and building maintenance, minor works, production equipment hook-up and upgrading works.

- Ensure department operations comply with applicable outside agency rules and regulations.

- Oversee energy audit, conservation, management and implement green initiatives in driving ISO14k.

- Oversee implementation of responds plans to deal with emergency situations resulting from equipment failure, power shutdown and etc.

- Provide leadership to department, ensuring high morale, team work and ownership

- Strategic review for Facilities services to continuously add value to the processes

- Lead department to continuously improve Facilities Operational Procedures and Performance. Drive reliability and robustness of systems.

- Lead and implement facilities risk management processes to identify major risks pertaining to plant operation and activities.

- Drive and support programs such as BCP, Training, 5S, Gemba walk.

- Quality management control on all clean room environmental parameters.

- Lead the team to investigate and develop CAPA for any facilities related incident.

Requirement :

• Degree in Engineering discipline (preferably with a Degree in Mechanical or Electrical Engineering).

• Minimum 7 years in managerial position (3 years in Snr Management role).

• Excellent project management, leadership and communication skills.

• Preferable with Semiconductor, Wafer fabrication Facilities experiences.

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Please email your resume in a detailed MS Word format to [email protected] stating

Expecting Salary

Date Available

Reason to Leave each job:

We regret that only shortlisted candidates will be notified

Joyce Koh Ai Leng

People Profilers Pte Ltd

20 Cecil St, #08-09, PLUS Building, Singapore 049705

Tel: 6950 9737

www.peopleprofilers.com

EA License Number: 02C4944

EA Personnel Reg nos R1110618

Job ID: L3V49RYW

As an International Marketing Manager, your primary responsibility will be to develop and implement marketing strategies to drive business growth in international markets. You will work closely with cross-functional teams and regional marketing teams to understand market dynamics, identify target segments, and execute effective marketing campaigns and initiatives.

Responsibilities:

1. Market Analysis and Strategy:

• Conduct market research and analysis to identify market trends, customer needs, and competitive landscape in international markets.
• Develop marketing strategies and plans tailored to specific target markets, taking into account cultural, economic, and regulatory factors.
• Identify market entry opportunities and develop go-to-market strategies for new regions.

1. Brand Management:

• Develop and maintain brand positioning and messaging for international markets, ensuring consistency across all marketing channels.
• Adapt marketing materials and content to resonate with the target audience in different regions.
• Ensure brand guidelines are followed by regional marketing teams and external partners.

1. Campaign Development and Execution:

• Collaborate with regional marketing teams to develop and execute marketing campaigns, promotions, and product launches in international markets.
• Create compelling and localized marketing content, including advertisements, social media campaigns, email marketing, and website content.
• Monitor campaign performance, measure key performance indicators (KPIs), and provide regular reports and insights.

1. Channel and Partner Management:

• Identify and evaluate distribution channels and partners in international markets.
• Develop and maintain strong relationships with distributors, resellers, and strategic partners.
• Collaborate with channel partners to develop joint marketing programs and initiatives.

1. Digital Marketing and Online Presence:

• Develop and execute digital marketing strategies to increase brand visibility and drive traffic and leads in international markets.
• Manage international websites, social media channels, and other digital marketing platforms.
• Utilize search engine optimization (SEO), search engine marketing (SEM), and other digital marketing techniques to improve online presence.

1. Event Planning and Management:

• Plan and coordinate international trade shows, exhibitions, conferences, and other marketing events.
• Collaborate with internal teams and external vendors to ensure successful event execution.
• Leverage events as opportunities to generate leads, build relationships, and enhance brand awareness.

1. Budgeting and Performance Analysis:

• Develop and manage marketing budgets for international markets.
• Monitor and analyze marketing performance, including ROI and market penetration.
• Provide insights and recommendations to optimize marketing activities and budget allocation.

1. Team Leadership and Collaboration:

• Lead and manage a team of international marketing professionals, providing guidance, mentorship, and support.
• Collaborate with cross-functional teams, including sales, product management, and regional marketing teams, to align marketing strategies with overall business objectives.

Qualifications:

• Bachelor's degree in Marketing, Business Administration, or a related field. A master's degree is preferred.
• Proven experience in international marketing, preferably in a global or multi-national company.
• In-depth knowledge of international marketing strategies, market dynamics, and cultural considerations.
• Strong understanding of branding, marketing principles, and best practices.
• Experience in developing and executing marketing campaigns across various channels, including digital and traditional.
• Proficiency in digital marketing techniques, including SEO, SEM, social media marketing, and email marketing.
• Excellent analytical skills and ability to interpret market research and performance data.
• Strong project management and organizational skills.
• Leadership skills and the ability to inspire and motivate a team.
• Excellent communication and collaboration skills.
• Fluency in multiple languages is a plus.

About Us: ​

Freedom is a Japan-based SAP Business Consulting and Integration firm with a strong track record across various industries. As a five-time SAP award winner and a gold partner, we have demonstrated expertise in SAP Grow, Rise, Move, and BTP capabilities, complemented by fully integrated Signavio solutions. A global team that began 9 years back in 2016 with of over 200 SMEs and a rapidly expanding SAP Centre of Excellence in Bangalore, India we operate in 6 global markets with regional transformation offices Japan, Asia, Australia, India and USA.​

Key Responsibilities:

• Identify and engage new business prospects within the ERP sector.
• Promote and sell our SAP staffing services to new and existing clients.
• Develop and maintain strong client relationships to foster repeat business and referrals.
• Understand customer needs and to provide appropriate solutions and approach
• Achieve and exceed individual targets

Qualifications:

• At least 5 year of experience in SAP sales, with a focus on SAP staffing
• Should have deep working experience with Singapore based clients
• Should have proven experience in Staffing industry
• Proven ability to meet or exceed sales targets.

Key Skills & Competencies:

• Strong understanding of ERP systems, preferably SAP
• Familiar with multiple of the following domains (Accounts / Purchasing / Sales / Inventory / Manufacturing)
• Excellent communication, presentation, and negotiation skills.
• Ability to build and maintain strong relationships with clients and internal teams.
• Strong organisational and time management skills, with the ability to manage multiple opportunities simultaneously.

Job Description

• Industry/ Organization Type: Event Management
• Position Title: Project Director (Event Management)
• Working Location: Toa Payoh
• Working Hours: 5 days (Mon to Fri 10AM – 6PM)
• Salary Package: Basic Salary up to $6,000 + AWS + Variable Bonus + Incentive Scheme
• Duration: Permanent

Key Responsibilities

• Develop and implement creative plans that help us hit our goals and keep everything aligned.
• Oversee daily operations in the events department to ensure smooth sailing for all our events
• Review and enhance our processes quarterly to boost efficiency, cut costs, and elevate event quality.
• Leverage the latest tech and innovation solutions to streamline operations and minimise risks
• Oversee the planning and execution of all events, making sure they're on time, within budget, and meet our high standards
• Approve and monitor event-related spending and keep our financial records on point.
• Guide and support the project team, providing direction and developing training programs every six months to level up their skills
• Conduct quarterly reviews of team performance and give helpful feedback to keep everyone on track
• Advise project managers to ensure client needs and expectations are met for every event.
• Keep the senior management in the loop about operational performance, including event results, budget status, and any challenges every quarter.

APPLY NOW!!!

• Minimum Diploma/Degree in any discipline
• Has 8+ years of experience in event management in a fast-paced environment
• Proven leadership skills, with the ability to inspire and guide a diverse team
• Strong project management skills and experience in managing budgets

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #70652 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

To maximise overall hotel room revenue through the development and implementation of effective inventory and pricing strategies based on future demand, current trends and historical data to drive market share.

KEY RESPONSIBILITIES:

• Drive market share and revenue performance through proper pricing and mix management.
• Daily checks on rate discrepancies and total room revenue and occupancy.
• Develop overall pricing strategy to include all market segments and distribution channels.
• Manage all inventory (transient, group, wholesale allotments and other) and pricing strategy in all distribution channels including branded web, 3rdparty sites, Starlink and the GDS.
• Monitor competitive pricing and understand the impact of relative pricing decisions on property performance.
• Review and analyse data on an ongoing basis. This includes daily reports, arrival checks and reservation pace.
• Communicate to hotel team the strategic vision and objectives on how to drive revenues and improve performance.
• Provide the hotel team with regular updates on hotel performance to include market share and market segments.
• Lead the property’s weekly forecast meetings and contribute to the Daily Operations Meeting.
• Produce accurate forecast on weekly/monthly basis.
• Produce all relevant components of the Budget pertaining to Revenue Management.
• Identify and develop soft participations/promotions and strategies.

• Provides advice and guidance to other employees
• Work autonomously while ensuring CEO expectations are readily met and exceeded.
• Defining, implementing and revising operational policies and guidelines for the organization
• Working with the human resources department to create job descriptions, hire competent personnel and oversee employee training programs
• Liaising with departmental heads to develop financial plans and ensure company-wide compliance
• Developing and implementing human resources policies and Supporting strategic objectives
• Completing performance reviews in a prudent manner
• Delegating responsibilities to ensure staff members grow as capable participants
• Employing various initiatives to coach employees to optimize their capabilities.
• Ensuring compliance with laws and regulations
• Work closely with colleagues on cross-territory opportunities and other internal teams on marketing materials and cause studies
• Driving the company’s operating capabilities to surpass customer satisfaction, retention and company goals
• Overseeing marketing initiatives and implementing better business practices.
• Spearheading strategies to steer the company’s future in a positive direction.
• Oversee daily operations, while controlling and managing inventory and logistics
• Ensuring daily operations run smoothly and as efficiently as possible
• Controlling company costs and introducing tactical initiatives to address theft and other losses.
• Monitoring invoices, money handling procedures, accounting and bank processes.
• Preparing timely and accurate financial performance reports.
• Must have extensive experience in managing accounts (Xiaohongshu, TikTok, and Instagram) on self-media platforms. Familiarity with platform rules and algorithms is essential.
• Ability to develop effective self-media strategies for clients in these industries.
• Strong team management and leadership abilities. Demonstrated experience in leading teams to work efficiently and achieve goals.
• Excellent communication and coordination skills, capable of maintaining strong relationships with clients, team members, and partners.
• Strong data analysis and interpretation skills. Ability to provide optimization recommendations and improvement measures based on data insights.
• Understanding local market trends and characteristics and providing strategic advice for the company's expansion.
• Proven ability to build teams and standard operating procedures (SOPs) from scratch.
• Capable of assembling an efficient self-media operations team.
• Good communication skills in English and Mandarin to liaise with our China HQ team.

Summary of Role

The successful candidate will be responsible for developing and driving public communications strategies/campaigns to promote SHEIN’s corporate profile, as well as safeguarding the company’s reputation among external stakeholders in the APAC region.He/she is also responsible for fostering strategic partnerships with key media and public stakeholders in the country.

In this role, the candidate must be able to work effectively with various teams, including the Customer Service, Sustainability, Government Relations, Legal, Marketing, and Supply Chain teams, to advance SHEIN’s corporate interests in the APAC region.

The successful candidate should possess a deep interest and ability to understand how politics, business, fashion, sustainability, technology and innovation, as well as international relations are interconnected.

Responsibilities

• Write, develop and manage SHEIN communications materials to enhance corporate visibility and public image
• Develop, coordinate and drive implementation of external communication strategies and PR campaigns to position and promote SHEIN’s corporate profile
• Build and manage relationships with relevant media and other public stakeholders
• Track, monitor and lead daily reporting on media commentary and public discourse
• Responsible for managing corporate PR agency to meet KPIs
• Represent SHEIN in corporate/media activities
• Plan and execute corporate social responsibility programmes in partnership with internal and external stakeholders
• Pre-empt and provide counsel on issues management, as well as manage crisis communications situations
• Prepare and facilitate senior management for public speaking and media engagements

Qualifications and Experience

• Degree in Communications, Media, Journalism, Public Relations or related fields
• At least 8 years of experience in corporate communications or public relations
• Strong track record in developing and implementing external communication strategies/campaigns
• Excellent understanding of in-country media landscape, as well as strong top-tier media relations network with business, consumer and/or technology journalists
• Excellent writing, presentation and communication skills
• Good knowledge and experience in digital media tools/platforms
• Excellent interpersonal and teamwork skills
• Ability to multi-task and have exceptional attention to detail while operating in a fast-paced and dynamic environment
• Strong proficiency in English, proficiency in other Asian languages such as Chinese, Thai, Korean etc. will be considered an advantage

• Provide strategic leadership to oversee daily operations
• Develop and execute business strategies that align with the company’s overall goals and vision.
• Establish operational goals and metrics, and drive continuous improvement initiatives across all business areas.
• Develop and manage annual budgets, analyze financial performance, and implement corrective actions where necessary.
• Ensure that key performance indicators (KPIs) for each operational area are met, including profitability, service delivery standards, and customer satisfaction.
• Drive cost-saving initiatives without compromising quality and service excellence.
• Lead, mentor, and develop a diverse team of managers across different operations to ensure high performance and professional growth.
• Foster a culture of collaboration, innovation, and accountability within the teams.
• Build and maintain strong relationships with key clients
• Act as the primary point of contact for external stakeholders, including suppliers, partners, and regulatory bodies.
• Manage contract negotiations and ensure compliance with industry standards, regulations, and service level agreements.
• Monitor industry trends, market conditions, and competitor activities to ensure the company remains competitive and compliant.
• Oversee quality control measures to maintain high service standards across all operations.
• Identify potential risks to business operations and implement proactive strategies to mitigate them.

Job Requirements

• MBA or Degree holder
• 10 years of experience in operations management, with a proven track record of success in leading multi-functional teams.
• Experience in overseeing complex operations in laundry services, bakery operations, business outsourcing services, or kitchen operations, especially in a regulated or high-demand environment (e.g., hospitals, correctional facilities).
• Strong experience in financial management, budgeting, and performance analysis, with a solid understanding of P&L management.
• Knowledge of regulatory requirements and industry standards, particularly within the healthcare, correctional, and food services sectors, is a plus.
• 5 days work at Loyang Way
• Salary depends on experience

Interested applicants please send in your MS Word resume. Shortlisted candidates will be contacted very soon. Thank you.

Job Description:

The Market Development Director will be responsible for driving the strategic growth of the company’s market presence by identifying new market opportunities, expanding existing market segments, and building strong relationships with key stakeholders. This role will also focus on building and maintaining strong connections with foreign directors and international investors to support the company's expansion efforts. The Market Development Director will be required to work flexible hours to align with different time zones, ensuring smooth communication with global partners. Additionally, the role requires basic IT knowledge to assist with the integration of technology solutions and basic accounting knowledge or experience in handling accounting software to support the financial aspects of market expansion and business operations. This position requires a strategic thinker, excellent leadership skills, and the ability to lead market expansion both locally and internationally.

Roles and Responsibilities:

1. Strategic Market Planning:

Develop and execute comprehensive market development strategies to expand the company’s presence in both local and international markets.

Analyze market trends, customer preferences, and competitor behaviors within the food and beverage industry to identify new business opportunities.

Lead market research initiatives to assess consumer behavior and market demands for new food products, menu offerings, or services.

2. Business Development:

Identify and evaluate new business opportunities in various food and beverage segments, such as catering, new restaurant openings, partnerships with suppliers, and innovative product lines.

Build and nurture relationships with key stakeholders, such as suppliers, distributors, and restaurant partners, to enhance market reach.

Collaborate with sales and marketing teams to develop targeted marketing strategies for launching new food products or services.

3. Market Expansion:

Oversee the strategy and execution for expanding into new regions, both domestically and internationally, for restaurant chains, catering services, or other food-related ventures.

Lead the launch of new outlets, product offerings, or food experiences that align with evolving customer preferences in the food and beverage market.

Work closely with operational teams to ensure successful implementation of market entry strategies and smooth integration with local and international teams.

4. Team Leadership and Collaboration:

Lead and mentor a team of market development professionals to drive initiatives that focus on market growth and customer engagement.

Ensure alignment between marketing, operations, and product development teams to execute seamless campaigns and initiatives.

Provide clear direction and support to team members to achieve both short-term goals and long-term market expansion objectives.

5. Revenue Generation:

Set and monitor revenue targets and key performance indicators (KPIs) to ensure consistent growth across new markets and customer segments.

Develop and implement pricing strategies and promotional campaigns tailored to specific food and beverage market segments to increase customer acquisition and retention.

Work with cross-functional teams to optimize product offerings and boost sales at new outlets or through new service channels.

6. Market Intelligence and Reporting:

Keep up-to-date with trends in the global food and beverage industry, such as changing consumer preferences, dining trends, and health-conscious food options.

Generate detailed reports for senior leadership to assess the effectiveness of market expansion strategies, including ROI and market penetration metrics.

Provide recommendations for new food concepts, menu items, or services that align with customer demands and industry trends.

7. Brand Positioning and Awareness:

Lead efforts to enhance the brand's presence in key markets through creative marketing, PR campaigns, and advertising initiatives.

Ensure consistent brand messaging and visual identity across all marketing channels, including digital media, social media, and in-store promotions.

Strengthen brand positioning to appeal to diverse market segments, including health-conscious consumers, food lovers, and local communities.

8. Maintaining Relationships with Foreign Directors and Investors:

Maintain regular communication with foreign directors, ensuring alignment on market development strategies, expansion goals, and operational performance.

Build and maintain strong relationships with international investors to secure financial support for the company’s expansion into new markets and outlets.

Work flexible hours to accommodate time zone differences, ensuring smooth communication with foreign stakeholders, investors, and directors for timely decision-making and approvals.

9. Basic IT Knowledge and Technical Growth:

Utilize basic IT knowledge to evaluate and support the company’s technical needs, including digital ordering platforms, POS systems, and customer engagement tools.

Collaborate with the IT department to implement digital solutions that improve operational efficiency and enhance customer experiences.

Stay updated on the latest food industry technologies, such as mobile apps for delivery services, inventory management software, or data analytics tools, to support market expansion and business growth.

10. Basic Accounting Knowledge and Financial Support:

Possess basic knowledge of accounting principles and practices to oversee budgeting and financial planning for market development projects.

Familiarity with accounting software to track expenditures, manage budgets, and ensure effective resource allocation for market expansion.

Work closely with the finance team to ensure accurate reporting and monitor financial performance related to market development activities.

11. Budget Management:

Manage budgets for market development initiatives, ensuring resources are allocated effectively to support expansion and growth.

Track marketing and operational expenditures for new outlets and market expansion efforts to maximize return on investment (ROI).

Qualifications:

• Bachelor's degree in Business Administration, Marketing, Accounting, or a related field (Master's degree preferred).
• Proven experience in market development, business development, or strategic planning, preferably within the food and beverage industry.
• Strong leadership skills with the ability to manage cross-functional teams, including marketing, sales, operations, and IT.
• Excellent communication, negotiation, and relationship-building skills to engage effectively with foreign directors, investors, and external partners.
• Solid understanding of the food and beverage industry, including market trends, customer preferences, and competitor dynamics.
• Ability to work flexible hours to accommodate international time zones and work with global teams.
• Basic IT knowledge, with the ability to understand and work with digital tools, platforms, and technology solutions relevant to the food industry.
• Basic accounting knowledge and experience with accounting software to assist in budget management and financial tracking.

The Director, Marketing & Sales plays a pivotal role in supporting business growth in a dynamic and challenging environment. As a key member of the Senior Management Team, he/she will:
- Support the CEO to build the company vision, strategy, & development
- Devise and deliver long term Marketing/Sales/Communication strategy
- Take the lead with the CEO and CFO to build the Budget, Sales ambition and projection
She/He will set up the Marketing Budget, strategy for customers and employee leads generation, define action plans to achieve sales target and expand our consumer/talents database, follow up with the Marketing/Sales Team on execution and Marketing expenses management.

Responsibilities

He/she leads the full Marketing/Sales department and constantly create synergies between Team members & other departments especially Operations. Through our systems (ERP & CRM), he/she builds a data/analytical mindset, and leads the Team to focus on achieving the Sales Targets, as well as how to revisit the organization to support business growth.

1. Marketing & Communication:

• Brands’ Value Proposition and differentiationUnderstand and track global local market landscape, stay up to date with competition strategy, work with the Marketing/Sales Team to identify consumer needs by location, and lead Market research.
  Stay ahead of competition and the Market with Marketing and systems innovations, stay up to date with new consumer experiences and trends, support the implementation.
  
  Define the marketing strategy and plan for the Company, and for each brand:Reinforce the strategy/positioning/offer of our brands in Singapore
  Ensure a clear positioning to differentiate our brands from competitors
  Design the offer and develop the awareness of the different brands of the Company
  
• Consumers’ JourneyDesign the Consumer Journey in order to build a strong relation/affinity with the consumers in relation to our convictions and beliefs (our vision). Elevate our consumer journey and experience across all touchpoints, incorporate new services/communication for better retention of customers and for cross selling strategy
  Conduct non consumer and existing customers survey, define consumer profiles, understand their needs, problems or wants and match them with the suitable solutions
  
• Communication
  Lead external communications:Set up Marketing calendar for key activations / objectives / KPIs and align all Teams to roll out specific plans by channels / unique content to increase Brand awareness / conversion / engagement
  Partner with Influencers, Media coverage, events, awards and online platforms, CSR activations
  Elevate our Employer Brand in order to generate HR leads & develop corporate brand as one of the best employers in Singapore
  Support internal communication
  

2. Digital: Website, SEA, SEO, Social Media Platform

• Define and set up the acquisition strategy online & offline for customers & candidates; Identify the acquisition levers online (SEA, SEO, Social, E-mailing (CRM…), etc) and offline according to the seasonality
• Define annual plan for customer lead acquisition with digital agencies, translate Sales objectives into Digital KPIs with the Digital Marketing team and the Digital agency, lead them to execute effective integrated marketing campaigns with performance content, optimize campaigns / channels, CPL and CPA
• Ensure strong monitoring of vendor on leads acquisition actions/strategies: Clear KPIs, Dashboard to track vendor’s performance on a weekly basis.
• Follow up the cost acquisition (Online and Offline) per channel and take relevant actions to meet Sales objectives
• Set up and follow up a dashboard with KPI’s to measure the performance (Web site, conversion rate, ROI campaign…) in order to meet sales objectives
• Brainstorm new, creative growth strategies and plan, execute and measure experiments and conversion tests; identify new Digital marketing channels to promote the brand and generate more qualitative leads
• Manage the Digital Marketing team on content creation, proofreading, harmonization of the tone
• Lead the Digital Marketing team to define Social Media Calendar and content strategy by channel, make the team strongly focus on community management, assess e-reputation, reviews and Brand affinity across platforms

3. Sales Performance

• Brand AmbassadorBe the Brand Ambassador amongst all Teams and departments to infuse Brand and Sales Directions while aligning with the Product and Operations teams at all time
  Support the creation on a sales training system (online & offline)
  
• Ensure Operations & sales teams deliver a consistent brand/sales speech
• Upscale the sales skills and competencies of our teams, focus on Consumer experience and Brand storytelling
• Sales Performance:

- Support the Sales Team and Operations to achieve the Sales Targets

- Support the Sales team to define the sales objectives (individuals & collective)

- Define/track (weekly/monthly basis), analyse sales performance and revisit the sales targets to achieve business goals:

1. Number of Leads to attract
2. CVR
3. New Sales
4. Number of Leavers

• With Operations, build and follow up proper actions plan per location to ensure a strong sales performance; ensure strong coordination and smooth collaboration with the Operations team
• Define Pricing / Discounts / Offering and adapt strategies and action plans
• Develop B2B partnership with companies to increase sales
• Systems and Sales Performance
• Clear & automative dashboard:Weekly report of our Sales Funnel: Automate the tracking of our data through our ERP & CRM, closely with our Digital teams
• Develop proper dashboard and reports to track key sales/Operations indicators (Prospective customers, Leavers) to improve sales performance and customer retention
• Ensure the clarity/respect of the process/flow in ERP by Operations to ensure accuracy of data and proper performance management. Works closely with the Operations team
• Develop Marketing automation in our CRM (HubSpot) to improve sales performance
  

Job Requirements

• Equipped with more than 15 years of experience as a Marketing/Sales Manager in an MNC setting, preferably with international experience
• Strong Business acumen, strategic thinking and sales-oriented to achieve results
• Creative
• Data driven: Analytical and strategic mind
• Management skills with leadership and pedagogy to support the team
• Strong skills in Digital (SEO, SEA, websites, google analytics…) and ability to manage vendors (SEO/SEA Agency, etc…)
• Strong skills in Sales performance management (Strong analytical capabilities of Sales Funnel, Tactics to improve Sales performance)
• Possess superior organizational skills, including the ability to prioritize and anticipate the needs of multiple client groups
• Experience managing and executing strategies for growing organisations
• An excellent independent worker and a collaborative team player
• Possess strong written and verbal communication skills in English:

1. Ability to empathise and communicate with employees of all levels
2. Ability to influence Leaders on Change initiatives
3. Ability to be flexible operationally to meet the needs of a multi-cultural, diversified, and fast-growing organisation

• Possess pragmatism and business awareness and a strong customer service mindset that places our internal stakeholders’ interest as the top priority

Job Descriptions

- Oversee all aspects of claims servicing within the Marine department in Singapore and ensuring claims service levels are up to client’s expectations and in compliance with company's Global Standards of Excellence.

- Working with members of the team to develop and implement a robust marine claims framework including standardization of claim documents and taking ownership to sell company’s marine claims as a key value-added service to clients, prospects and network partners.

- Be willing to undertake regional travel to meet with prospective clients, producers and Cedants including presenting on hot button claim issues to produce new leads, opportunities or emerging trends for the team

- Regularly engaging with key stakeholders in the claims process i.e. claim managers, surveyors, adjusters and lawyers to forge good relationships as well as keep ahead of market trends and initiatives in the marine claims space

Requirements

- 5 to 8 years’ experience as a claims handler preferably in Indonesian Hull / P&I claims or similar role at shipowner’s or in the maritime insurance industry.

- Education Qualifications of Degree or higher

- Any legal background will be highly favoured

- Good written and spoken communication and interpersonal skills. Being bilingual in an Asian language will be an advantage and Bahasa is a plus.

- Good time management and adherence to timelines / deadlines

- Positive work attitude, meticulous and have a good sense of integrity

- Versatile and open-minded, able to think laterally when looking at opportunities, challenges from multiple perspectives

- Highly motivated team player and resourcefulness

“To be the most loved everyday food and groceries destination!” - that’s our mission at foodpanda (small ‘f’).

foodpanda is the largest food and grocery delivery platform in Asia, outside of China. Operating in more than 400 cities across 11 markets, we continue to expand and grow in our core food delivery business, as well as in new verticals like grocery deliveries, with a strong tech infrastructure at our core. From our restaurants-partners, cloud kitchens and cloud grocery stores — foodpanda is just one tap away, getting everything you need into your hands quickly and conveniently!

If you love working with technology to create solutions and are not afraid to roll up your sleeves to get things done, you will find your tribe here at foodpanda. foodpanda comprises of people from more than 60 nationalities, and we believe in winning through diversity.
foodpanda is part of the Delivery Hero Group, the world’s leading local delivery platform operating in 70+ countries worldwide.

Job Description

The Director Marketplace Experience is a senior leadership role responsible for setting and executing the marketplace experience strategy across multiple countries within the region. This role leads a team of marketplace heads and their teams and collaborates with country teams to deliver a consistent, high-quality experience for vendors, customers, and riders. The Director Marketplace Experience APAC will work at a strategic level to drive transformative change, ensure alignment with organizational goals, and optimize customer-centric practices across the region.

Main responsibilities:

• Regional Strategy and Leadership: Define and execute the marketplace experience strategy across APAC
• Lead efforts to set standards, establish best practices, and drive alignment across multiple countries. Focus on creating a cohesive, exceptional experience for vendors, customers, and riders.
• Transformative Change Management: Spearhead transformative initiatives across the region to address key pain points, improve service operations, and drive continuous improvements. Engage with senior leadership to advocate for customer-centric solutions that enhance efficiency and reduce friction across markets.
• Leadership of Regional Marketplace Teams: Oversee and mentor a team of Marketplace Experience Heads in various countries. Guide each team to ensure they meet and exceed local performance goals while aligning with regional objectives. Provide support and development opportunities to build a high-performing team.
• Metrics Accountability and Performance Management: Own and monitor critical service and customer experience metrics at the regional level, such as contact rates, automation levels, line of business performance, and customer satisfaction. Drive regional strategies to improve KPIs and ensure consistency in customer experience across all countries.
• Stakeholder Engagement and Cross-Functional Collaboration: Serve as the primary point of contact for senior regional stakeholders. Build strong partnerships with Product, Operations, and Customer Support teams to drive collaborative, cross-functional efforts that support the marketplace experience strategy.
• Voice of the Customer in Regional Strategy: Champion the Voice of the Customer at the regional level, integrating feedback and insights from each market to influence product design, policy decisions, and process improvements. Advocate for customer needs and ensure regional alignment with organizational values.
• Resource Allocation and Prioritization: Develop a strategic plan for resource allocation and prioritize initiatives that have the highest impact on the customer experience across the region. Work closely with country heads to ensure optimal use of resources and alignment with local market needs.
• Process Optimization and Scalability: Identify opportunities to streamline and scale marketplace processes across the region, leveraging data-driven insights to develop scalable solutions. Drive efficiency by implementing standardized processes and best practices that improve the marketplace experience across all countries.

Qualifications:

• Minimum 12 years of experience in Customer Experience, Operations Management, or a related field, with recent focus on end-to-end support experience across multi-sided marketplaces (e.g., vendors, customers, riders).
• Proven track record in leading cross-functional teams and driving large-scale transformation initiatives that improve customer experience and reduce operational friction.
• Strong background in data-driven decision-making, with experience in managing and optimizing service metrics (e.g., contact rate, automation rate, customer satisfaction KPIs).
• Demonstrated ability to prioritize and execute on customer experience improvements in a structured, efficient, and measurable way.
• Excellent stakeholder management skills, with the ability to build trust and collaborate effectively with senior leaders, regional teams, and local stakeholders.
• Skilled in navigating complex, fast-paced environments with a focus on balancing customer-centric strategies and operational efficiency.
• Location preferably in key operational markets within the region, with flexibility for travel as needed to support regional initiatives.

The Opportunity

• Opportunity to work in a reputable organisation in the FMCG industry (MNC). This pivotal role is dedicated to advancing the people strategy by working in tandem with the Senior Director of Culture & Transformation. The focus is on leading efforts for high-profile projects and enhancing communication to improve the employee experience, and Diversity, Equity & Inclusion (DEI) agendas. Collaboration with SBPs for delivering HR support is essential.
• Location: Central, Hybrid work arrangement
• 6 months contract

The Talent

• Bachelor's degree in human resources, business administration, or related field
• 10+ years of progressive HR experience, preferably in a global and matrixed environment
• Experience in leading and managing talent programs and platforms at scale
• Experience in providing strategic HR business partnership to senior leaders and teams
• Experience in working with system partners and stakeholders across different geographies and cultures
• Certification in agile, design thinking, scrum master, or coaching is a plus
• Fluent in English, proficiency in other languages is a plus

The Job

• Directly responsible for the global, regional, and local implementation of our people strategy and scorecard, aligned with the Company Purpose, Leadership Definition, and Growth Behaviors.
• Directly responsible for the continuous evolution of our Diversity and Inclusion strategy, practices, and targets.
• Partners with HR team to ensure compliance and continuous improvement of our HR systems, processes, policies, procedures, plans, and programs.
• Facilitates engaging events and meetings that foster community and belonging, enhancing team cohesion and collaborative spirit.
• Oversees communication platforms to promote and sustain a positive workplace culture, ensuring transparent dialogue across the company.
• Manages HR planning and the delivery of the People Plan, aligning HR initiatives with organizational goals for seamless execution.
• Develops and implements a comprehensive HR People Plan scorecard, evolving HR analytics to inform data-driven decision-making and strategic planning.
• Facilitates task prioritization and process streamlining for efficiency, optimizing resource allocation and workflow.
• Partners with HR Centers of Excellence (COEs) and Operating Units (OUs) on project development, fostering collaborative relationships and ensuring high standards.
• Utilizes data analytics for workforce optimization, providing insights into employee engagement and formulating talent management strategies.

Lee Pei Wen

EA License No: 91C2918

Personnel Registration Number: R21103774

Associate Creative Director

At VML, we are a beacon of innovation and growth in an ever-evolving world. Our heritage is built upon a century of combined expertise, where creativity meets technology, and diverse perspectives ignite inspiration. With the merger of VMLY&R and Wunderman Thompson, we have forged a new path as a growth partner that is part creative agency, part consultancy, and part technology powerhouse.

Our global family now encompasses over 30,000 employees across 150+ offices in 64 markets, each contributing to a culture that values connection, belonging, and the power of differences. Our expertise spans the entire customer journey, offering deep insights in communications, commerce, consultancy, CRM, CX, data, production, and technology. We deliver end-to-end solutions that result in revolutionary work.

The Associate Creative Director (Copy) articulates and oversees the key values underpinning the strategic and creative execution of client accounts. The ACD (copy-based) is professional, a strong communicator, and has a deep understanding of copy trends, marketing principals, cultural issues, technologies and opportunities in integrated communication. Our Associate Creative Directors are collaborative, innovative, and visionary with experience leading teams to the promise land of client-and-agency bliss. This role reports to the Chief Creative Officer.

What you’ll do:

• Take a lead role in managing the agency's relationship with clients, including presenting creative strategies and proposals
• Maintain and elevate creative standards and processes to ensure high-quality outputs
• Come up with bold ideas, innovative campaigns, and interesting executions that challenge the status quo — big, daring concepts are highly valued!
• Experienced in creating work spanning regional and global markets
• Develop compelling narratives for creative work spanning all touchpoints in an integrated marketing campaign
• Guide, support, and motivate the creative team throughout the design and development process, ensuring successful and timely delivery of all projects
• Liaise with Project Management to ensure the appropriate allocation of workload
• Show a strong understanding of marketing principles, cultural insights, emerging technologies, and opportunities within integrated communications
• Experience in the aviation and travel industry is a big plus
• Proactively push for and deliver award-worthy creative work

What you’ll need:

• Minimum 8 years’ experience as a creative professional in multimedia agency, advertising agency with an outstanding portfolio
• Highly knowledgeable in branding and conceptual development for advertising
• Well versed in developing strategically sound and conceptual campaigns across different touchpoints
• Strong communication skills in presenting a vision to clients
• Able to work independently and under pressure across multiple accounts with tight schedule.
• Capable of leading campaign development and being hands-on in executing the work
• Demonstrated ability to lead, convince and inspire in a client-service environment; proven ability to achieve results with major clients and manage team members
• A strategic “out-of-the-box” thinker with a solid creative sense coupled with business acumen and customer focus

At VML, we are committed to fostering an all-inclusive work environment that is both rewarding and career-forward. Our Inclusion, Equity & Belonging initiatives, alongside the VML Foundation, reflect our dedication to giving back and making a positive impact in our communities and beyond. Our people are the heartbeat of our organization—creators, doers, innovators, makers, and thinkers—who drive not just marketing, but meaningful experiences that resonate in every action and interaction.

VML is a WPP Agency. For more information, please visit our website, and follow VML on our social channels via Instagram, LinkedIn, and X.

Senior Art Director

At VML, we are a beacon of innovation and growth in an ever-evolving world. Our heritage is built upon a century of combined expertise, where creativity meets technology, and diverse perspectives ignite inspiration. With the merger of VMLY&R and Wunderman Thompson, we have forged a new path as a growth partner that is part creative agency, part consultancy, and part technology powerhouse.

Our global family now encompasses over 30,000 employees across 150+ offices in 64 markets, each contributing to a culture that values connection, belonging, and the power of differences. Our expertise spans the entire customer journey, offering deep insights in communications, commerce, consultancy, CRM, CX, data, production, and technology. We deliver end-to-end solutions that result in revolutionary work.

The Senior Art Director articulates and champions the key values underpinning the strategic and creative execution of client accounts. We need someone who is a thinker, problem solver and conceptual juggernaut who can also independently implement primary design direction that incorporates best practices in design and technology. They are collaborative and flexible as they juggle multiple projects with ease with solid experience leading teams in delivering creative excellence and owns creative deliverables on projects from brief to final build. This role reports to the Chief Creative Officer.

What you’ll do:

• Take a leading role in managing the agency's relationship with clients, including presenting creative strategies and proposals
• Help to foster collaborative engagement with clients and internal project teams
• In charge of coming up with creative communications concepts, TTL campaigns, and executions that meet the clients’ strategic business intent and objectives — big bold ideas that challenge the status quo is what we look for!
• Work closely with the Associate Creative Director(s) and Creative Director(s) to ensure concepts are not just effective, but also align with the company’s vision for creative excellence
• Ensure quality creative output by maintaining and enhancing creative standards and processes
• Guide, support, and motivate the creative team throughout the design and development process, ensuring successful and timely delivery of all projects
• Demonstrate and maintain quality excellence in layout, typography, illustration, and photography, as well as staying current with creative and design trends, marketing principals, cultural issues, and emerging technologies
• Assist in pitches and initiatives aimed at securing new business opportunities that contribute to the agency’s growth
• Experience in the aviation and travel industry is a big plus
• Play a pro-active role in pushing for and executing award-winning type of work

What you’ll need:

• Minimum 6 years’ experience as professional Art Based Creative/Designer in a multimedia agency, advertising agency, or design studio.
• Strong portfolio that demonstrates excellence in campaign conceptualisation and execution, showcasing mastery in layout, typography, illustration & design etc.
• Highly skilled in various design software and programmes such as Illustrator, Photoshop and the like
• Possess a keen eye for detail and able to communicate creative/design solutions with confidence, ease and clarity
• Creative, ever curious and an outgoing personality are a plus
• Possessing shiny, metal things not needed but highly appreciated

At VML, we are committed to fostering an all-inclusive work environment that is both rewarding and career-forward. Our Inclusion, Equity & Belonging initiatives, alongside the VML Foundation, reflect our dedication to giving back and making a positive impact in our communities and beyond. Our people are the heartbeat of our organization—creators, doers, innovators, makers, and thinkers—who drive not just marketing, but meaningful experiences that resonate in every action and interaction.

VML is a WPP Agency. For more information, please visit our website, and follow VML on our social channels via Instagram, LinkedIn, and X.

Celebrating 21 years in business, Kerry Consulting has grown from humble roots to becoming the largest Singapore incorporated Executive Search & Selection Firm. Our consulting team is the most experienced in the region, with many of our directors celebrating 15+ years with Kerry this year. With almost 100 employees (and counting) across function and industry specialisms, we directly influence and transform lives for our candidates and clients every day.

With continued success, we are looking to fortify our already outstanding teams in the following desk specialisations:

• Commerce Finance & Accounting
• Commerce Sales & Marketing
• Healthcare and Life Sciences
• Legal (Compliance, Private Practice & Interim)
• Financial Services (Front Office, Insurance, Marketing & Communications)
• Technology (Cybersecurity)
• Energy & Commodities

Responsibilities

• Talent advisor: Advise clients on talent acquisition and management strategies, develop a specialist proposition and talent pool to effectively engage with clients etc.
• Career advisor: Evaluate candidate’s aspirations/ goals and provide value added advice on potential opportunities, provide thorough support to candidates ranging from interviews to offer management etc.
• Team collaborator: Contribute to team initiatives that help to build your brand, including networking sessions, marketing collaterals etc.
• Business developer: Identify new business opportunities, establish relationships, manage and grow your client portfolio

Qualifications

Ideally, you will have:

• 1 to 6 years of post-graduate experience
• A proven track record within fast-paced and service-oriented industries
• A propensity to build strong relationships with people
• Drive for developing your career in an entrepreneurial environment
• An engaging and tenacious disposition
• A high level of integrity
• Excellent communication skills

Whether you are a seasoned recruiter looking to take your career to new heights or another business professional seeking to take on a new challenge, we would love to hear from you. Once you’re a team-player who is hard-working but ethical and determined to be the best, you will feel right at home.

Check out our various practices and leadership team here: https://kerryconsulting.com/about-us/leadership-team/

Apply Now: Send your resume to Gemma Whelan at [email protected]. Please note, only shortlisted candidates will be contacted.

Kerry Consulting Pte Ltd

Licence No. 16S8060

Reg: R22110337

• Responsible for Corporate and Travel Agent Room Sales for the hotel.
• A clear understanding of the hotel’s business strategies then set goals and determine action plans to meet those goals.
• Update action plans and financial objectives quarterly.
• Identify new markets and business opportunities and increase sales.
• Represent Hotels in various events and exhibitions.
• Implements all sales action plans related to market areas.
• Conducts daily sales calls and arranges site inspection trips to hotels by corporate clients.
• Able to provide Quick and timely responses, immediate communication to the properties, and develop professional long-term business relationships.
• Provide the highest quality of service to the customer at all times.
• Participates in sales calls with members of the sales team to acquire new business and/or close on business.
• Executes and supports the operational aspects of business booked (e.g. CVGR, generating proposal, Corporate Rate Application letter, writing contract, customer correspondence).
• Able to support hotel service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.
• Work closely with the Revenue Manager to ensure proposed rate negotiations meet the financial needs of the hotels.
• Develop strong relationships with on property front office team to ensure working in unity and always striving to achieve the same goals.
• Accompany sales team on sales calls to potential clients to assist in the development of the account and to assess the effectiveness and sales skills of the salesperson.
• Assess additional training needs based on data gathered and interaction with the sales team from property visits.
• Attending all department and hotel meetings as necessary.
• Targeting key accounts potential for the company.
• Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc.
• Develop relationships within the community to strengthen and expand the customer base for sales opportunities.
• Manages and develops relationships with key internal and external stakeholders.
• Acquiring and developing new business accounts and preparing sales proposals for clients.
• Closely following up on all business leads within a 24-hour response time line to clients.

The Service Delivery Director leads Singtel Enterprise Business (SEB) managed services projects, overseeing account teams, customer engagement, and service delivery operations. They ensure teams meet SLA targets, drive customer experience improvements, and manage service delivery across functions.

They are responsible for budgeting, financial management, and resourcing strategies for their portfolio, including managing third-party vendors.

The Director will also mentor teams, sponsor continuous service improvement programs, and champion digitalization initiatives to enhance delivery.

The Director will also collaborate with the Business Segment Head/Lead, the Director handles customer engagement within the Global Delivery organisation.

Service Delivery

Service Delivery encompasses the end-to-end deliverables specified in the Service Contract provided by Singtel Group (or its subsidiaries).

This includes service governance, client engagement with customers, and managing the expectations and outcomes for both external and internal senior stakeholders and also focuses on account growth and ensuring an excellent customer engagement experience.

The Service Delivery Director is responsible for managing multiple account delivery teams in alignment with Singtel's commitments to various service contracts.

The Service Delivery Director is also expected to develop strategic and tactical plans to ensure delivery meets contractual obligations to customers. Key responsibilities include (but are not limited to): -

• Driving service delivery to meet and exceed contractual SLA commitments.
• Sponsoring delivery teams in implementing digitalization initiatives to enhance efficiency and improve the service engagement experience.
• Managing senior stakeholders (e.g. CxOs, VPs, and IT Heads) through effective communication and portfolio management during major incidents.
• Building and strengthening client relationships through in-depth knowledge of customer domains.
• Identifying opportunities and supporting the Sales Team in pursuing new business prospects to grow the EWO portfolio.

Operations

The Service Delivery Director is expected to lead both the Service and Technical delivery team in day-to-day operations matters, and ensure services are delivered with pride and sustainable model to meet our SLA deliverables.

Operation delivery includes leading team on delivery excellence, and drive towards continuous service improvements, and to enhance the service values to the customer.

The Service Delivery Director is also expected to engage and manage 3rd party partners and vendors, to align their delivery competency and capabilities with Singtel service contract to our customers.

Financial Management

The Service Delivery Director is expected to manage the financials for the service portfolios under the purview, in accordance with the Business Case of the service contracts on Cost of Delivery, recovery of cost in respective cost centre in a healthy state.

Financial management responsibilities include but not limited to: -

• Annual AOP budgeting, financial planning across the portfolio.
• Manpower and resourcing budgeting
• Operation run rate and forward planning
• Monthly financial status tracking and progressive report
• Operations and Financial optimization

People and Growth

The Service Delivery Director is expected to coach and mentor Associate Directors, Service Delivery Managers, and delivery teams, whether under direct or indirect management (e.g., third-party partners or contractors). This includes providing thought leadership and demonstrating strong people management skills for the various teams within the service portfolios.

The Service Delivery Director is responsible for developing a Portfolio Strategy and Tactical Performance Measurement for the teams under their supervision. They should adopt a top-down approach to KPI setting for the delivery teams within the portfolio.

The Service Delivery Director should conduct routine communication sessions with members of the delivery teams and their direct reports to provide directives and guidance. This includes holding weekly, monthly, quarterly, semi-annual, or annual meetings, as well as one-on-one sessions and performance assessments, as required.

Corporate Engagement

The Service Delivery Director would support Global Delivery 5 key initiatives within their portfolio: -

• Customer First,
• Quality First,
• People First,
• Digital First,
• Security First,

The Service Delivery Director would support any other Singtel and/or SEB corporate program and events, as required.

The Service Delivery Director would support and promote collaboration within the delivery teams, Singtel and/or SEB organization.

Skills for Success:

• Degree holder
• ITIL Foundation
• Min. 15 years in general IT service delivery, in 1 or more Technical Domain or Min 8-10 years working in enterprise scale IT environment
• Experience with Service Delivery Management / Project Management / proficient in at least 2 or more technical workstreams (Network, System, DB, Storage, Hosting, Cloud, Workplace services, Telco services)
• Executive Stakeholders Management
• People management
• Presentation skills
• Project P&L & Portfolio Financial Management