The Role

You will be responsible for supporting the team in the execution of VivoCity’s long-term digital road map and the execution of digital solutions for the automation of processes in VivoCity, including ensuring the continuity of loyalty programmes, development of systems across departments including Retail Design Management and Leasing, portals and CRM in order to increase work efficiency, competitiveness and improve the quality of the shopping experience.

Job Responsibilities

• To support the martech team in all marketing technology projects, including the loyalty programme, tenant portal
• To support project development by carrying out testing, training and deployment planning prior to project roll-out
• To coordinate closely with internal stakeholders and vendors on the implementation of assigned projects
• Support the team in updating policies and compliance measures, digitization of work process across departments, executing loyalty initiatives to increase membership base and active spend.
• To conduct market research on competitors and marketing technology trends
• To undertake any other roles or projects when requested by line managers either on a temporary or permanent basis
• Strong project management skills and experience in supporting a digital-based loyalty programme, ideally in the Singapore retail mall landscape or ecommerce portals.

Process & Compliance

• Responsible in ensuring that all related workflow and processes are in compliance to internal and regulatory requirements compliance (e.g. PDPA, reports etc)

Job Requirements

• Degree with 2-3 years of experience in loyalty marketing and digital marketing, preferably in the retail/ecommerce/banking/martech industry.
• You should be a team player, creative, meticulous, and possess excellent interpersonal and communication/presentation skills. You should possess pro-activeness and desire for more knowledge with a positive attitude, and, ability to multi-task as well as work independently in a fast-pace environment with minimal supervision.
• The successful candidate will have a willingness to work through a project from planning to launch and have a willingness to learn new software and systems.
• Creative, meticulous, possess excellent interpersonal, written and verbal communication or presentation skills.
• Ability to multi-task and to work independently in a fast pace environment with minimal supervision.

Job Title: Sale Executive (ID3436)
Location: MacPherson
Working Hours: Mon-Fri 9am to 6pm,Sat 9am to 3pm
Salary: $2800 - $3500

Job Descriptions :
• Actively seek out new sales opportunities through cold calling, networking, and social media
• Set up meetings with potential clients and listen to their needs and concerns
• Prepare and deliver appropriate presentations on products and services
• Create frequent reviews and reports with sales and financial data
• Negotiate/close deals and handle complaints or objections
• Collaborate with team members to achieve better results
• Maintain and expand client database within your assigned territory

Job Requirements:
• High school diploma/GED.
• 3+ years of sales experience.
• Excellent customer service and sales skills.
• Strong verbal and written communicator.
• Excellent phone and presentation skills.
• Proficiency in Microsoft Office, CRM, and sales software programs.
• Good negotiation and problem-solving skills.

Job Title: Inside Sales Executive (ID4597)
Location: : Tuas
Working Hours: Mon to Fri 8.00am-5.00pm
Salary: $2800-$3800

Summary of Job Description
1. Playing a fundamental role in achieving company revenue growth objectives.
2. Responsible for processing orders, prepare correspondences and fulfill customer needs to ensure customer satisfaction.
Essential duties and responsibilities include the following. Other duties may be assigned.
1. Ownership of allocated Inside Sales work by customer account.
2. Understanding customer needs and requirements
3. Generating quotations based on customer requirements.
4. Ensure customer purchase orders are executed in a timely manner.
5. Ensure all customers required specifications, drawings and any related documentation are communicated to appropriate personnel within the organization.
6. Manage all delivery and pricing against customer purchase orders.
7. Ensure timely delivery of shipment.
8. Work with outdoor sales to achieve objectives.
9. Generate M3 report for data accuracy.
10. Responsible for and directly involved with assigned customers.
11. Monitor delivery and expediting when needed.
12. Collaborate purchase orders to suppliers.
13. Track orders and ensure timely delivery by suppliers.
14. Handle customer returns and issues from suppliers.
15. Co-ordinate shipment from/to customers & suppliers.
16. Following up customer overdue payment.
17. Suggest improvements to increase efficiency of Inside Sales dept.
18. Any tasks that may be assigned by superior from time to time.

Education and/or Experience
• Diploma, Advanced/Higher/Graduate Diploma
• Minimum of 3 years related experience, preferably in a manufacturing environment.
• Knowledge of Inside Sales activities.
• Knowledge of ERP /Oracle system such as order processing, issuance of PO.
• External audit experience and/or demonstrate strong working knowledge with internal controls preferred.
• Strong initiative and ability to handle multiple tasks and complete them in a timely manner.
• Meticulous, independent and responsible with good organization and analytical skills.
• Ability to work well with others in a fast paced, dynamic environment.
• Proficient with Excel, Office and experience with ERP/ Oracle systems.

(Internship Jan25) CMI - Run Specialist (CIBOS)

Who we are

Crédit Agricole Corporate and Investment Banking (Crédit Agricole CIB) is the corporate and investment banking arm of Crédit Agricole Group, world’s 12th largest bank by total assets.

• Our Singapore center (“ISAP” or “Information Systems Asia Pacific”) is the 2nd largest IT setup (after Paris Head Office)” for Crédit Agricole CIB's worldwide business. We work daily with international branches located in 30 markets by:

- Envisioning and preparing the Bank’s futures information systems

- Partnering and supporting core banking flagships and transverse areas in their large scale development projects.

- Providing premium In-house Banking applications,

• This unique positioning empowers us to bring our core banking business a sustainable competitive advantage on the market.
• We seek innovative and agile people sharing our mindset to support ambitious and forthcoming technological challenges.

The Department and Position

The department is responsible for development and maintenance of Capital Market applications used by worldwide users.

The candidate will be involved with many front line IT professionals who understand the nature of business operations, timing of activities & data flowing through internal and external systems. The candidate will also be in touch with business users, infrastructure engineer and system managers.

The candidate will join the Singapore Capital Market CIBOS (Calypso as International Back-Office System) team in charge of supporting the Back Office (BO) system used for Foreign eXchange and Money Markets activities. The team is managing the interfaces with various upstream and downstream system and also of key BO tasks such as Confirmations, Payments, Regulatory Reporting, Accounting and Reconciliation reports.

The team works closely with other upstream and downstream systems such as – Front Office applications (BLOFI, KONDOR+, OMEGA, ORCHESTRADE…), Back-Office applications (SUMMIT…), Teams managing referencial Market data (CARD, SDI, MDA Bond…) and Middle-Office Systems (RTP, GLORY, RDJ...)

Mission

As an intern, your mission is to become a valuable asset to our organization by:

• Interacting comfortably with people: Building strong collaborative relationships within the team and stakeholders.
• Interest in Bank activities: Apetite to understand the business activities of the bank on Capital Markets.
• Process automation: Appetite for continuous improvement and automation of new as well as existing process to enhance efficiency and reduce the TAT.

During your internship, you will have the opportunity to:

• Learn about Capital Market Back Office activities: interfacing with different upstream and down stream systems, handling of client confirmation and payments, accounting entries generation, transactional reporting, Regulatory requirements and purpose of reconciliation activities b/w FO & BO – opportunity to learn end-to-end investment banking workflows.
• On the job training to directly apply your learning and be impactful.
• Collaborate with Subject Matter Experts, including Business Analysts, Support Analysts, Developers, DevOps Engineers, etc.
• Benefit from the guidance of a dedicated mentor.
• Deliver on jobs that directly impact the banks day-to-day activities and witness the added value of your job directly from business lines.
• Learn on a one of the leader Capital Market software: CALYPSO.

Qualifications and Profile

Candidates should have:

• Understanding of Object Oriented analysis and design using common design patterns.
• Basic knowledge of Java, PL/SQL & Linux.

Other Professional Skills and Mindset

• Excellent problem-solving and analytical skills.
• Effective communication skills and ability to work collaboratively in a team.
• Excellent Aptitude, Curious to learn and inquisitive.
• Autonomous, self motivated and excellent team player.
• Fluency in English - as acting in a multi-cultural environment.

The scope will be adapted depending on the situation and the progress of the trainee.

Please apply via below link:

https://app.jobvite.com/j?cj=ok2Bufwb&s=URL

Who we are

Crédit Agricole Corporate and Investment Banking (Crédit Agricole CIB) is the corporate and investment banking arm of Crédit Agricole Group, world’s 12th largest bank by total assets.

• Our Singapore center (“ISAP” or “Information Systems Asia Pacific”) is the 2nd largest IT setup (after Paris Head Office)” for Crédit Agricole CIB's worldwide business. We work daily with international branches located in 30 markets by:

- Envisioning and preparing the Bank’s futures information systems

- Partnering and supporting core banking flagships and transverse areas in their large scale development projects.

- Providing premium In-house Banking applications,

• This unique positioning empowers us to bring our core banking business a sustainable competitive advantage on the market.
• We seek innovative and agile people sharing our mindset to support ambitious and forthcoming technological challenges.

The Team and Position

Embark on a transformative career journey as a Software Developer in our Capital Market Department! Join a forward-thinking team committed to revolutionizing financial technology.

As an intern, you will be immersed in cutting-edge projects, shaping the future of capital markets software. Unleash your creativity, collaborate with industry leaders, and drive innovation that sets new standards. This is your chance to be a catalyst for change and make your mark in the dynamic world of capital markets.

Capital Markets IT involves technology solutions and systems used in financial markets for trading, investment, and related activities. This includes electronic trading platforms, risk management systems, market risk, counterparty risk, algorithmic trading, data analytics, and Regulatory measures. The use of advanced technologies like blockchain and artificial intelligence is also becoming increasingly prevalent in capital markets to enhance efficiency and decision-making processes.

QA team Main Role

• The team is responsible for Capital Markets critical applications for the bank with strict response times and SLA to respect.
• Ensure that the application or service developed meets the required quality standards, specifications and expected behaviors.
• Non-regression testing of the applications and associated services (Functional, Technical, Performance, and Behavior) to identify defects or bugs that need to be fixed before the software is released in production.

Main Responsibilities

• Proven knowledge of coding languages such as Java, JavaScript, and Python.
• Knowledge on how to develop test scripts using the above-mentioned coding languages.
• Collaborate with cross-functional teams to understand project requirements and enhance testing strategies and frameworks.
• Knowledge on CI/CD pipeline.
• Participate in code reviews to maintain code quality and share best practices.
• Create and maintain comprehensive documentation for development and testing processes.
• Stay updated on industry trends and advancements in Java and QA methodologies.
• Contribute to continuous improvement initiatives for software development processes.

Qualifications and Profile

Candidates should have:

• Strong passion for software development and quality assurance.
• Appetite to follow technology trend and participate to communities.
• Eagerness to learn and adapt in a dynamic software development environment.
• Strong proficiency in Java programming language.
• Knowledge of software testing methodologies and experience in QA processes.
• Proven ability to deliver high-quality software solutions on time.
• Familiarity with test automation tools and frameworks (e.g., JUnit, TestNG, Selenium).

Other Professional Skills and Mindset

• Understanding of Agile development methodologies.
• Excellent problem-solving and analytical skills.
• Effective communication skills and ability to work collaboratively in a team.
• Eagerness to learn and adapt to new technologies.
• Passion for sharing expertise and grow team members’ skills.

The scope will be adapted depending on the situation and the progress of the trainee.

Please apply via below link:

https://app.jobvite.com/j?cj=ov3Bufwn&s=URL

Who we are

Crédit Agricole Corporate and Investment Banking (Crédit Agricole CIB) is the corporate and investment banking arm of Crédit Agricole Group, world’s 12th largest bank by total assets.

• Our Singapore center (“ISAP” or “Information Systems Asia Pacific”) is the 2nd largest IT setup (after Paris Head Office)” for Crédit Agricole CIB's worldwide business. We work daily with international branches located in 30 markets by:

- Envisioning and preparing the Bank’s futures information systems

- Partnering and supporting core banking flagships and transverse areas in their large scale development projects.

- Providing premium In-house Banking applications,

• This unique positioning empowers us to bring our core banking business a sustainable competitive advantage on the market.
• We seek innovative and agile people sharing our mindset to support ambitious and forthcoming technological challenges.

The Department and Position

The department is responsible for development and maintenance of Capital Market applications used by worldwide users.

The candidate will be involved with many front line IT professionals who understand the nature of business operations, timing of activities & data flowing through internal and external systems. The candidate will also be in touch with business users, infrastructure engineer and system managers.

The candidate will join the Singapore Capital Market Data and Regulatory Reporting IT team in charge of supporting applications for Data management and Transaction Regulatory Reporting.

The team works closely with other upstream and downstream systems such as – Front and Back Office applications (Orchestrade, Summit, Calypso, Murex etc.), teams managing Referential data (Customer data, Financial Instrument information) and Regulatory gateway to report transactions to DTCC or directly to regulators.

Mission

As an intern, your mission is to become a valuable asset to our organization by:

• Coordinating with People: Building strong collaborative relationships within the team and stakeholders.
• Business Analysis: Providing functional business analysis for capital markets, gaining understanding about regulatory compliance topics and documenting business requirements for agile software development.
• Automation: Appetite for continuous improvement and automation. Demonstrating a deep passion for software development, especially in Java, Python, Shell Scripting and SQL.
• Interest in Investment Banking: Appetite to understand the business activities of the bank on Capital Markets.

During your internship, you will have the opportunity to:

• Learn about Capital Markets and Regulatory Reporting: Multiple applications covering investment banking workflows related to local and international Regulatory Reporting requirements for MAS, HKMA, KRX, JFSA, EMIR, MIFID, CFTC etc.
• Benefit from the guidance of a dedicated mentor.
• Automate operational processes for application monitoring and user communication.
• Deliver on jobs that directly impact the bank’s day-to-day activities and witness the added value of your job directly from business lines.
• Contribute with creative ideas to improve systems and processes.

Qualifications and Profile

Candidates should have:

• Proficiency in Java and Python programming language.
• Strong analytical and problem-solving skills.
• Enthusiasm and eagerness to learn and excel in the IT field.
• Excellent Aptitude, Curious to learn and inquisitive.
• Excellent communication and interpersonal skills.
• Autonomous, self motivated and excellent team player.
• Fluency in English - as acting in a multi-cultural environment.

The scope will be adapted depending on the situation and the progress of the trainee.

Please apply via below link:

https://app.jobvite.com/j?cj=of2Bufw6&s=URL

Who we are

Crédit Agricole Corporate and Investment Banking (Crédit Agricole CIB) is the corporate and investment banking arm of Crédit Agricole Group, world’s 12th largest bank by total assets.

• Our Singapore center (“ISAP” or “Information Systems Asia Pacific”) is the 2nd largest IT setup (after Paris Head Office)” for Crédit Agricole CIB's worldwide business. We work daily with international branches located in 30 markets by:

- Envisioning and preparing the Bank’s futures information systems

- Partnering and supporting core banking flagships and transverse areas in their large scale development projects.

- Providing premium In-house Banking applications,

• This unique positioning empowers us to bring our core banking business a sustainable competitive advantage on the market.
• We seek innovative and agile people sharing our mindset to support ambitious and forthcoming technological challenges.

Mission

As an intern, your mission is to become a valuable asset to our organization by:

• Interacting comfortably with people: Building strong collaborative relationships within the team and stakeholders.
• Automation and Development: Demonstrating a deep passion for development, specially in

- Technologies: Java/J2EE, Shell Scripting, PL/SQL, SQL

- Database: Sybase, Oracle, PostGreSQL

- BDD Framework: Cucumber

- Source Code/Lifecycle Management: SVN/GIT, Jenkins, Gitlab, Ansible, MasterDeploy

- Automation tools and frameworks: JUnit, TestNG, Selenium

• Interest in Bank activities: Apetite to understand the business activities of the bank on Capital Markets.
• Process automation: Appetite for continuous improvement and automation of new as well as existing process to enhance efficiency and reduce the TAT.

During your internship, you will have the opportunity to:

• Learn about Global Market Front Office activities, Financial Data, Transaction Reporting, Market Data, Risk Indicators and Regulaotry requirements – opportunity to learn end-to-end invensment banking workflow.
• On the job training to directly apply your learning and be impactful.
• Gain insights into Software Development, understand the SDLC and its real-life implementation.
• Collaborate with Subject Matter Experts, including Business Analysts, Support Analysts, Developers, DevOps Engineers, and Quality Software Developers.
• Benefit from the guidance of a dedicated mentor.
• Deliver on jobs that directly impact the banks day-to-day activities and witness the added value of your job directly from business lines.

Qualifications and Profile

Candidates should have:

• JAVA/J2EE.
• SQL, PL/SQL and UNIX/LINUX Scripting skills.
• Excellent Aptitude, Curious to learn and inquisitive.
• Excellent communication and interpersonal skills.
• Autonomous, self motivated and excellent team player.
• Fluency in English - as acting in a multi-cultural environment.

The scope will be adapted depending on the situation and the progress of the trainee.

Please apply via below link:

https://app.jobvite.com/j?cj=oj2Bufwa&s=URL

Who we are

Crédit Agricole Corporate and Investment Banking (Crédit Agricole CIB) is the corporate and investment banking arm of Crédit Agricole Group, world’s 12th largest bank by total assets.

• Our Singapore center (“ISAP” or “Information Systems Asia Pacific”) is the 2nd largest IT setup (after Paris Head Office)” for Crédit Agricole CIB's worldwide business. We work daily with international branches located in 30 markets by:

- Envisioning and preparing the Bank’s futures information systems

- Partnering and supporting core banking flagships and transverse areas in their large scale development projects.

- Providing premium In-house Banking applications,

• This unique positioning empowers us to bring our core banking business a sustainable competitive advantage on the market.
• We seek innovative and agile people sharing our mindset to support ambitious and forthcoming technological challenges.

The Department and Position

The department is responsible for development and maintenance of Capital Market applications used by worldwide users.

The candidate will be involved with many front line IT professionals who understand the nature of business operations, timing of activities & data flowing through internal and external systems. The candidate will also be in touch with business users, infrastructure engineer and system managers.

The candidate will join the Singapore Capital Market Data Quality (smartDQ) IT team in charge of development of Data Quality management products.

The team works closely with other upstream and downstream systems such as – Front and Back Office applications (Orchestrade, Summit, Calypso, Murex etc.), helping them to implement smartDQ products.

The Team also works to build new capabilities for smartDQ products.

Mission

As an intern, your mission is to become a valuable asset to our organization by:

• Coordinating with People: Building strong collaborative relationships within the team and stakeholders.
• Business Analysis: Providing functional business analysis for capital markets, gaining understanding about regulatory compliance topics and documenting business requirements for agile software development.
• Automation: Appetite for continuous improvement and automation. Demonstrating a deep passion for software development, especially in Java, Python, Shell Scripting and SQL.
• Interest in Investment Banking: Appetite to understand the business activities of the bank on Capital Markets.

During your internship, you will have the opportunity to:

• Learn about Capital Markets and Regulatory Reporting: Multiple applications covering investment banking workflows related to local and international Regulatory Reporting requirements for MAS, HKMA, KRX, JFSA, EMIR, MIFID, and CFTC etc.
• Benefit from the guidance of a dedicated mentor.
• End to end understanding of Data quality tracking in scope of regulatory reporting.
• Automate operational processes for application monitoring and user communication.
• Deliver on jobs that directly impact the bank’s day-to-day activities and witness the added value of your job directly from business lines.
• Contribute with creative ideas to improve systems and processes.

Objectives

• Gather and Prepare Data

- Develop and maintain data pipelines to ensure data integrity and consistency.

- Work closely with data owners to ensure data quality and availability for model training.

• Model Development

- Develop AI/ML models using Python and relevant frameworks such as TensorFlow, PyTorch, and scikit-learn.

- Implement and maintain model training, validation, and testing processes.

- Deploy models in a production environment and ensure they are integrated with existing systems.

• Participation in MLOps Implementation

- Continuous Integration: Participate in CI/CD pipeline setup to streamline model development, training, deployment and evaluation of models.

• Retrain Model:

- Automate the process of retraining models based on new data.

• Model Performance Evaluation and Reporting

- Performance Metrics: Establish metrics to evaluate model performance.

- Regular Reporting: Generate regular reports on model performance and compliance.

• Collaboration:

- Collaborate with cross-functional teams to ensure AI/ML models align with business objectives and user needs.

Qualifications and Profile

Candidates should have:

• Familiarity with frameworks such as Scikit-Learn, Keras, Tensor Flows etc..
• Understanding of tracking data quality using ML methods.
• Strong analytical and problem-solving skills.
• Enthusiasm and eagerness to learn and excel in the IT field.
• Excellent Aptitude, Curious to learn and inquisitive.
• Excellent communication and interpersonal skills.
• Autonomous, self motivated and excellent team player.
• Fluency in English - as acting in a multi-cultural environment.

The scope will be adapted depending on the situation and the progress of the trainee.

Please apply via below link:

https://app.jobvite.com/j?cj=ocyDufwB&s=URL

Who we are

Crédit Agricole Corporate and Investment Banking (Crédit Agricole CIB) is the corporate and investment banking arm of Crédit Agricole Group, world’s 12th largest bank by total assets.

• Our Singapore center (“ISAP” or “Information Systems Asia Pacific”) is the 2nd largest IT setup (after Paris Head Office)” for Crédit Agricole CIB's worldwide business. We work daily with international branches located in 30 markets by:

- Envisioning and preparing the Bank’s futures information systems

- Partnering and supporting core banking flagships and transverse areas in their large scale development projects.

- Providing premium In-house Banking applications,

• This unique positioning empowers us to bring our core banking business a sustainable competitive advantage on the market.
• We seek innovative and agile people sharing our mindset to support ambitious and forthcoming technological challenges.

The Team and Position

Embark on a transformative career journey as a DevOps in our Capital Market Department! Join a forward-thinking team committed to revolutionizing financial technology.

As an Intern, you will be immersed in cutting-edge projects, shaping the future of capital markets. Unleash your creativity, collaborate with industry leaders, and drive innovation that sets new standards. This is your chance to be a catalyst for change and make your mark in the dynamic world of capital markets.

Capital Markets IT involves technology solutions and systems used in financial markets for trading, investment, and related activities. This includes electronic trading platforms, risk management systems, market risk, counterparty risk, algorithmic trading, data analytics, and Regulatory measures. The use of advanced technologies like blockchain and artificial intelligence is also becoming increasingly prevalent in capital markets to enhance efficiency and decision-making processes.

AO (DevOps) team Main Role

• Industrialization: Implement all necessary tools to manage the environments, the continuous integration, the continuous delivery and the processes execution.
• Environments: Manage and administrate environments from assembly to production (rules included), infrastructure implementation, and operational usage.
• Operations: Execute the maintenance operations, delivery and environment monitoring.
• L1: Operate as L1 on non-production environments for delivery teams and on production for support teams.

Main Responsibilities

• Gain practical experience with the latest DevOps tools and technologies, including CI/CD pipelines, cloud platforms, and infrastructure as code.
• Learn how to implement and manage complex environments and processes.
• Participate to the automation of the deployment solution
• Participate in environment preparation for testing phases.
• Work closely with experienced professionals in a collaborative and supportive environment.
• Contribute to the success of the team by implementing innovative solutions and improving processes.
• Stay updated on industry trends and advancements in Java and DevOps methodologies

Qualifications and Profile

Candidates should have:

• Appetite to follow technology trend and participate to communities.
• Eagerness to learn and adapt in a dynamic DevOps environment.
• Proven ability to deliver high-quality software solutions on time.

Other Professional Skills and Mindset

• Understanding of Agile development methodologies.
• Excellent problem-solving and analytical skills.
• Effective communication skills and ability to work collaboratively in a team.
• Eagerness to learn and adapt to new technologies.
• Passion for sharing expertise and grow team members’ skills.

The scope will be adapted depending on the situation and the progress of the trainee.

Please via below link:

https://app.jobvite.com/j?cj=ou3Bufwm&s=URL

Responsibilities:

• Provides functional assistance and direction bar's daily operations.
• Produce high levels of bar & beverage quality to satisfy the needs of guests.
• Ensure that all standard recipes are followed in the preparation process.
• Be ready to assist guests at the bar whenever required.
• Check that all mis en-place of all items are prepared correctly and ready.
• Pays attention to portion control of the beverage order.
• Check the food items to ensure that food & beverage served are of quality standards.
• Ensure that the display on the bar counter is correct.
• Supervises and assist in the preparation of bar orders

Only shorlisted candidates will be contacted

Job Description

This role is responsible for managing and enhancing the company’s B2B online presence to drive sales and improve customer experience. This role involves overseeing day-to-day operations of B2B eCommerce site, implementing digital marketing strategies, analyzing performance metrics, and collaborating with cross-functional teams to meets business objectives.

Specific duties will include (but not limited to)

• Oversee the day-to-day operations of the eCommerce sales channel, including product listings, inventory management, and order processing.
• Manage and drive activities on popular eCommerce platforms such as Lazada/RedMart, Shopee, FairPrice Marketplace, Amazon, Pandamart, GrabMart, etc...
• Monitor and analyse platform’s sales performance to assess the effectiveness of strategies and campaigns. Identify trends, opportunities, and areas for improvement based on data analysis.
• Monitor inventory levels and collaborate with the supply chain team to ensure stock availability for order fulfilment, including processing returns and exchanges.
• Stay updated on eCommerce trends, competitive landscape, and emerging technologies to identify customer needs, preferences, and new opportunities.
• Update and maintain the company website and social media.
• Analyze and prepare sales data and statisticsfor internal and external business review. (regular business reviews with key customers)
• Build and maintain good relationships and communication with internal and external customers.
• Perform any tasks and projects which may be assigned by the GM from time to time

* Fresh Graduates are welcome to apply

Responsibilities:

• Verify crew qualifications and documentation.
• Apply for flag state endorsements and certificates as required.
• Monitor and plan regular and timely crew changes before contract completion.
• Prepare Seafarer’s Employment Agreements according to regulated wage scales.
• Update personal records of crew in the crew management system (Danaos).
• Monitor the expiration of crew documents and arrange for renewals or repatriation if necessary.
• Handle visa applications, flight bookings, and hotel reservations.
• Ensure all necessary permits, invitation letters, guarantee letters, and travel itineraries are obtained before mobilization.
• Prepare claims related to crew travel expenses.
• Manage and record crew insurance claims due to medical issues or injuries.
• Oversee performance appraisals and career progression for seafarers.
• Ensure compliance with company policies and procedures for all crewing matters on assigned vessels.
• Apply for or renew Collective Bargaining Agreements for relevant vessels and ITF Blue Cards annually.
• Participate in annual crew budget planning and cost optimization.
• Ensure the well-being and welfare of the crew, addressing any issues or concerns promptly.
• Stay updated with and ensure compliance with international maritime regulations and standards.
• Be prepared to coordinate emergency responses and crew evacuations if needed.
• Organize and coordinate training programs for crew members to enhance their skills and knowledge.
• Perform additional duties as assigned by the Manager.

Requirements:

• Minimum Diploma holder with 1-2 years of relevant experience in the marine industry.
• Experience with Singapore port limit harbour craft manning processes, including the application and renewal of harbour craft crew work permits, manning licenses, pilot exemption certificates, mandatory MPA training and refresher courses, as well as Inland Revenue income tax for crew and MOM levies, would be an added advantage.
• Handle overseas manning agent & seafarers from Indonesia. Proficient in Bahasa Indonesia is an added advantage.
• Strong team player capable of working with minimal supervision.
• Proficiency in MS Office applications.
• Excellent interpersonal, communication, and computer skills.
• High level of accuracy and attention to detail.
• Strong problem-solving abilities to handle any issues that arise effectively.
• Capability to manage multiple tasks and prioritize effectively under pressure.
• Strong customer service orientation, particularly in dealing with crew members and their needs.

Responsibilities:

• Verify crew qualifications and documentation.
• Apply for flag state endorsements and certificates as required.
• Monitor and plan regular and timely crew changes before contract completion.
• Prepare Seafarer’s Employment Agreements according to regulated wage scales.
• Update personal records of crew in the crew management system (Danaos).
• Monitor the expiration of crew documents and arrange for renewals or repatriation if necessary.
• Handle visa applications, flight bookings, and hotel reservations.
• Ensure all necessary permits, invitation letters, guarantee letters, and travel itineraries are obtained before mobilization.
• Prepare claims related to crew travel expenses.
• Manage and record crew insurance claims due to medical issues or injuries.
• Oversee performance appraisals and career progression for seafarers.
• Ensure compliance with company policies and procedures for all crewing matters on assigned vessels.
• Apply for or renew Collective Bargaining Agreements for relevant vessels and ITF Blue Cards annually.
• Participate in annual crew budget planning and cost optimization.
• Ensure the well-being and welfare of the crew, addressing any issues or concerns promptly.
• Stay updated with and ensure compliance with international maritime regulations and standards.
• Be prepared to coordinate emergency responses and crew evacuations if needed.
• Organize and coordinate training programs for crew members to enhance their skills and knowledge.
• Perform additional duties as assigned by the Manager.

Requirements:

• Minimum Diploma holder with 1-2 years of relevant experience in the marine industry.
• Experience with Singapore port limit harbour craft manning processes, including the application and renewal of harbour craft crew work permits, manning licenses, pilot exemption certificates, mandatory MPA training and refresher courses, as well as Inland Revenue income tax for crew and MOM levies, would be an added advantage.
• Handle overseas manning agent & seafarers from Indonesia. Proficient in Bahasa Indonesia is an added advantage.
• Strong team player capable of working with minimal supervision.
• Proficiency in MS Office applications.
• Excellent interpersonal, communication, and computer skills.
• High level of accuracy and attention to detail.
• Strong problem-solving abilities to handle any issues that arise effectively.
• Capability to manage multiple tasks and prioritize effectively under pressure.
• Strong customer service orientation, particularly in dealing with crew members and their needs.

Overview

The Consortium for Clinical Research and Innovation, Singapore (CRIS) brings together six national R&D, clinical translation and service programmes to advance clinical research and innovation for Singapore, and establish important capabilities for a future-ready healthcare system.

The Business Entities under CRIS include:

• Singapore Clinical Research Institute (SCRI)
• National Health Innovation Centre (NHIC)
• Advanced Cell Therapy and Research Institute, Singapore (ACTRIS)
• Precision Health Research, Singapore (PRECISE)
• Singapore Translational Cancer Consortium (STCC)
• Cardiovascular Disease National Collaborative Enterprise (CADENCE)

Together, CRIS makes a positive difference to Singapore patients and researchers by ensuring that these clinical research platforms and programmes are at the cutting edge of capability development and innovation. If you are as passionate as we are in clinical trials and research, we want you!

ACTRIS

The Advanced Cell Therapy and Research Institute, Singapore (ACTRIS) was established to meet the increasing clinical demand of using cellular therapeutics to treat various life-threatening diseases. ACTRIS’ vision is to be the national and regional Centre of Excellence for discovery, process development and manufacturing of cellular-based therapeutics across the broad spectrum of immunotherapy and regenerative medicine, encompassing both investigational and approval products for the local market. We also provide value-added services such as workforce training, regulatory facilitation and ancillary material standardization, pertaining to delivery of cellular therapy to patients.

What you will be working on

Manage Facility:

• Ensuring that the facility is in compliance with GMP regulations. This includes developing and implementing procedures and processes, maintaining accurate and up to date records and documentation, conducting regular audits to ensure compliance, reporting incidences and preparing reports and data as required by management or to regulatory authorities.
• Assist to manage equipment- and system-related investigations, CAPAs, deviations change controls and to review records.
• Scheduling routine maintenance with service vendors for maintenance of the facility and lab & production equipment to be done on time, including preparing User Request Specification (URS), obtaining quote and following up on PO issuance.
• Ensuring proper & timely maintenance, calibration and operation of all equipment, facility M&E, safety and security equipment such as HVAC, CCTVs, access control, etc.
• .Manage HVAC systems and configuration within the GMP environment.
• Managing contractors and stakeholders to ensure regulatory & safety requirements, operating standards, established protocols and the service level requirements of integrated facilities management are met.
• Partner with key stakeholders to meet user requirements and optimal functioning of all laboratory & production and building spaces.
• Responsible for managing the Building Management System, Environment Monitoring System and the facility SMS alarm including responding to environmental deviations and alarms promptly, investigating root causes, and supporting implementation of corrective actions to maintain compliance. Assist with Facilities / Engineering initiatives with cross-functional team leaders, following cGMP regulations and internal procedures in accordance with applicable regulatory standards.

Maintain workplace safety & health (WSH):

• Adhere with WSH management system and risk management plan, conducting regular safety inspections, addressing safety concerns, and coordinating with security personnel to prevent unauthorized access or other security threats.
• Evaluate WSH non-compliance, unsafe work conditions and practices to identify WSH performance gaps.
• Manage risk in the workplace, recommend, implement actions, and review effectiveness of measures to improve WSH performance and control risks.
• Conduct incident investigations and make recommendations to address root cause of incidents.
• Managing any other operational related duties/projects as assigned.

What we are looking for

1. EDUCATION, TRAINING

· Diploma equivalent Facilities Related, Engineering, Occupational Safety and Health or related fields

2. EXPERIENCE

· At least 5 years relevant working experience in managing Good Manufacturing Practice (GMP) facilities/ cleanrooms and BMS (Building Management System).

· Good knowledge of Mechanical and Electrical systems supporting GMP environment.

· Fire Safety and biosafety related knowledge / experience will have an added advantage.

· Effective stakeholder management and good communication skills.

· Good team player with positive work attitude.

· Ability to multi-task and work independently

What you need to know

Successful candidate will be offered a 3-year contract, renewable. We regret that only shortlisted candidates will be contacted. For more information about CRIS and the Business Entities, visit our websites below:

• CRIS – https://www.cris.sg
• SCRI – https://www.scri.edu.sg
• NHIC – https://www.nhic.sg
• ACTRIS – https://www.actris.sg
• PRECISE – https://www.npm.sg
• STCC – https://www.stcc.sg
• CADENCE – https://www.cris.sg/our-programmes/cadence/

General Overview

As a key member of the LNG Market and Business Solutions Team, the incumbent will support and report to the Senior Manager (LMBS), to work on commercial activities to drive the growth of Growth Projects by the company. This includes assisting in managing key relationships and facilitating communication between various internal and external stakeholders. This role supports the execution of stakeholder engagement strategies and ensures the smooth flow of information to meet project and business goals. This will play an essential part in maintaining stakeholder satisfaction by providing operational and administrative support, tracking stakeholder feedback, and assisting in problem resolution.

Roles and Responsibilities

The incumbent shall be responsible for, but not limited to, the following scope of tasks and duties:

Commercial and contracts management

• Key Account Oversight: Independently manage and strengthen relationships with key accounts, proactively addressing contract-related issues and optimizing commercial operations.
• Contract Development and Negotiation: Lead the development of contracts (MOU, HOA, definitive agreements) for new projects, collaborating with legal counsel as needed. Drive negotiations and oversee contract execution post-management approval.

Stakeholders Engagement and Management for Growth Projects

• Manage multi-disciplinary project teams, monitor progression (actions and budget) and making sure that projects in line with agreed quality, timeline, and budget.
• Ensure internal and external stakeholders properly managed by:
  

1. Drive Meetings and CommunicationsOrganize meetings with stakeholders, and driving the agendas to deliver positive outcome to the satisfaction of internal and external stakeholders. And, follow up with the necessary actions to close all action items.
2. Documentation and ReportingPrepare meeting minutes, track action items, and maintain records of stakeholder interactions. Generate periodic reports on stakeholder feedback, issues, and progress.
   Maintain comprehensive records of stakeholder interactions and produce periodic reports on feedback and project progress.
3. Assist in Conflict Resolution​​​​​​​Identify and address stakeholder issues independently, escalating when necessary to ensure timely resolutions.
4. Cross-functional Liaison:​​​​​​​Serve as the primary point of contact for internal teams, gathering information and ensuring stakeholder requirements are clearly communicated and addressed.
5. Monitor Stakeholder Feedback​​​​​​​Collect and analyze stakeholder feedback to assist in the continuous improvement of engagement strategies;
   

• Manage other activities that have commercial / value implications for the company from time to time or tasked by the reporting officer.

Work Experiences

• At least 8-10 years of relevant experience in project engineering, and key account management roles.
• Experience in land and wayleave agreements in Singapore is preferred.
• Experience in tank storage, LNG & gas or shipping industry is a plus.
• Strong presentation and reporting skills.
• Excellent negotiation, closing and follow-up skills.
• Desired Traits:Experience working in a stakeholder or client-facing role is an advantage.
  High level of initiative and self-motivation.
  Ability to work independently as well as collaboratively in a team environment.
  Strong problem-solving skills, with a proactive approach to addressing stakeholder concerns.
  Flexibility and adaptability in handling various tasks and priorities, with a willingness to go the extra mile to ensure success.
  

Education Requirements

• The incumbent should possess a Degree from a reputable university.
• Proven experience in commercial and contract management.
• Strong project management skills with the ability to lead teams independently.

Responsibilities:

• Oversee the full lifecycle of environmental commodities contracts from closure to order fulfillment, ensuring accurate and timely execution
• Collaborate with internal teams and external partners to ensure the smooth execution of contracts and deliveries, maintaining high standards of communication and operational efficiency
• Manage the logistics of environmental commodities, including tracking deliveries and resolving any issues that arise during the process
• Maintain accurate and up-to-date records of contracts, deliveries, and transactions, ensuring all documentation meets internal and regulatory standards
• Identify and mitigate potential risks in trade operations, including delays in deliveries, compliance issues, and logistical challenges
• Provide support in daily trade operations, addressing any urgent issues that arise and assisting in optimizing workflows for efficiency

Requirements:

• Diploma in trade operations, supply chain management, or logistics, preferably within industries like energy, manufacturing, or commodities trading
• 1-3 years of experience in trade operations, logistics, or supply chain management
• Good communication and organizational skills
• Intermediate/advance proficiency in Microsoft Excel
• Attention to detail and the ability to manage documentation and deadlines
• Problem-solving abilities to address logistical challenges

Highlight on Benefits

• Located at Bukit Timah (near Beauty World MRT)
• Flexible working arrangements
• Completion bonus

Job Description

Reporting to the Finance Operations Team Lead, this role will be responsible for supporting the Finance team on administrative tasks to support finance deliverables and day to day operations. In this critical role of a dynamic growing business, it is an opportunity to gain exposure to finance operations in construction industry and gain experience in Accounts Payable.

Below is a non-exhaustive list of deliveries expected from the candidate. However, it covers the foundation responsibilities and capabilities that are required for the candidate to be successful in role.

• Day-to-day operational tasks including account payables, accounts receivable's and bank reconciliation functions.
• Maintain accurate and thorough finance data records
• Support in any other ad-hoc duties as required by the team
• Adherence to safety in the workplace
• Other administrative scope such as scanning and filing of documents

The ideal candidate should have:

• Diploma graduate in accounting and finance or its equivalent
• Min. 1 year of experience in accounting & finance role
• Detail orientated with a strong professional pride in ensuring tasks are delivered accurately and on-time
• A team player, with a positive proactive approach to managing tasks on hand.

On behalf of the hiring company, we are looking for suitable personnel to join them as an Administrative Executive

Responsibilities

• Prepare schedule letters quotations for customers and follow up
• Coordinate with internal and external stakeholders to ensure work success.
• Input and maintain data in systems
• Handle incoming and outgoing correspondence, including emails, phone calls, and mail.
• Organize and file documents according to established procedures.
• Any other duties assigned from time to time

Requirements

• Diploma in Business or related discipline
• Minimum 1 year of relevant experience
• Comfortable in communicating with clients
• Able to work well independently and in a team
• Comfortable working in an engineering environment
• Well-versed with Word, Excel, and process systems
• Attention to detail and accuracy.

Work location: East (short working distance to MRT)

EA License: 22C0971 | R21101298

Who we are

Crédit Agricole Corporate and Investment Banking (Crédit Agricole CIB) is the corporate and investment banking arm of Crédit Agricole Group, world’s 10th largest bank by total assets.

Our Singapore center (“ISAP” or “Information Systems Asia Pacific”) is the 2nd largest IT setup (after Paris Head Office) for Crédit Agricole CIB's worldwide business. We work daily with international branches located in 30 markets by:

• Envisioning and preparing the Bank’s futures information systems
• Partnering and supporting core banking flagships and transverse areas in their large scale development projects
• Providing premium In-house Banking applications

This unique positioning empowers us to bring our core banking business a sustainable competitive advantage on the market.

We seek innovative and agile people sharing our mindset to support ambitious and forthcoming technological challenges.

Position

In a challenging and multicultural environment, we seek for a motivated intern to join our Digital Excellence Centre, Innovations APAC team.

This is an exciting opportunity for a talented team-player to join a geo dispersed team operating from China, Hong Kong SAR, Japan and Singapore which is responsible for the success of the innovation initiative launched with the ambition of fostering business development ,improving client experience and service quality.

Responsibilities

The Innovations APAC intern will play a vital role in supporting CACIB’s innovation initiatives. This internship offers an excellent opportunity to gain experience in business analysis, data analysis and innovation strategies.

The team will organize ideation events through multiple format, targeting a variety of audience and manage communication around innovation over different channels, both internal or external. As a member of the technology department, part of the tasks are to assess the feasibility of each idea, collaborate across all the board with IT experts, consolidate their conclusions and envisage multiple options for achieving our goals. You will present outcomes and recommendations to Asia Innovation board.

Functional Scope

• Requirements Gathering and AnalysisAssist in gathering and documentation of requirements for various innovation ideas
  Involves brainstorming facilitation of meetings and workshops with stakeholders
  Analyze the pain points and transform insights into actionable requirements
  
• Reverse process re-engineeringConduct in-depth analyses of use cases to gain a comprehensive understanding of end-to-end workflows
  Bridge the gap between tasks performed in isolation by different teams, fostering collaboration and streamlining our processes
  
• Documentation and ReportingCreate a well-structured document including reports, business cases and flow diagram
  Documents to provide a clear and comprehensive overview of innovation initiatives and expected outcomes
  
• Stakeholder Engagement and CollaborationEngage with a diverse group of stakeholders including both business users (Non IT) and ISAP (IT)
  
• Gather feedback, foster collaboration and ensure that innovation concepts align with the needs and expectation
• Presentation SkillsEncourage to develop and enhance presentation and negotiation skills
  Opportunity to present findings, insights or project updates to innovation team in Asia and various levels of stakeholders
  
• Event PlanningIn addition to the core responsibilities, have the opportunity to participate in event planning relation to innovation workshops like Café Inno and Hackathon
  

Qualifications and Profile

Mandatory

• Student from a Business or IT School
• Interest in business analysis, stakeholder management, communication and presentation

Nice to have

• Exposure to data presentation visualization tools (Canva, Klaxoon, PowerPoint, Tableau)
• Event planning/ Project Management experience

Professional Skills and Mind-set

• Strong communication (written and verbal) and organizational skills
• Strong desire to keep abreast of emerging technologies
• Team player mindset
• Understanding and respect of cultural diversity

Please apply via below link:

https://app.jobvite.com/j?cj=o4txufwi&s=URL

Who we are

Crédit Agricole Corporate and Investment Banking (Crédit Agricole CIB) is the corporate and investment banking arm of Crédit Agricole Group, world’s 10th largest bank by total assets.

Our Singapore center (“ISAP” or “Information Systems Asia Pacific”) is the 2nd largest IT setup (after Paris Head Office) for Crédit Agricole CIB's worldwide business. We work daily with international branches located in 30 markets by:

• Envisioning and preparing the Bank’s futures information systems
• Partnering and supporting core banking flagships and transverse areas in their large scale development projects
• Providing premium In-house Banking applications

This unique positioning empowers us to bring our core banking business a sustainable competitive advantage on the market.

We seek innovative and agile people sharing our mindset to support ambitious and forthcoming technological challenges.

Position

We are seeking a highly motivational and creative intern to join our Digital Excellence Centre product management team as a Product and Visualization specialist. In this role, you will play a key part in participating to the elaboration of a product strategy, creating impactful presentations, dynamic dashboards and progress updates for our stakeholders. Additionally, you will utilize your knowledge of visualization tools to enhance our communication and reporting capabilities.

Responsibilities

Functional Scope

• Elaborate product strategyDefine target use cases and provide input to help preparing communication plan
  Measure usage and value around the product strategy by taking into account stakeholders expectations
  
• Report Creation and CustomizationCollaborate with team members to transform complex information into clear and engaging presentations
  Tailor presentations and dashboards to meet the specific requirements of diverse stakeholders, ensuring that each group receives relevant and meaningful information
  
• Data VisualizationCreate visually compelling charts, graphs and infographics to effectively convey data-driven insights and facilitate decision making
  
• ConfidentialityHandle sensitive information with discretion and maintain confidentiality when dealing with internal and external stakeholders
  
• DocumentationKeep records of past presentations, feedback and changes made to continuously improve the quality of communication
  Gather feedback, foster collaboration and ensure that innovation concepts align with the needs and expectation
  
• Stakeholder EngagementAssist in engaging with various stakeholders to gather feedback and insights
  

Qualifications and Profile

Mandatory

• Student from a Business, Design, Communications School
• Interest in presentation, visualization, stakeholder management and communication

Nice to have

• Exposure to data presentation visualization tools (Canva, Klaxoon, PowerPoint, Tableau, Power BI)
• Attention to details and a keen eye for design

Professional Skills and Mind-set

• Strong communication (written and verbal) and organizational skills
• Strong desire to keep abreast of emerging technologies
• Team player mindset
• Understanding and respect of cultural diversity

Please apply via below link:

https://app.jobvite.com/j?cj=o3txufwh&s=URL

Summary:

Performs the Human Capital & Development functions which include recruitment, staff on-boarding and off-boarding, payroll, HR policy, employee relations and engagement.

Roles and Responsibilities:

1) Responsible for all recruitment activities, including candidate specification, prepares advertisements, coordinates interviews and assists in the final selection of candidates.

2) Prepares employment contract and work permit documents.
3) Maintains records and compiles statistical reports concerning personnel-related data as hires, transfers, performance appraisals and confirmation.
4) Conducts exit interviews to identify reasons for employees’ resignation.
5) Prepares and follows budgets for personnel operations and forecasts for manpower.
6) Ensures personnel files are accurately updated and maintained.
7) Ensures that the leave entitlement administration is in order with the HR procedures.
8) Prepares statistics in order to provide accurate and reliable information to line HODs.
9) Conducts staff on-boarding for new hires.
10) Prepares monthly payroll and ensures proper administration and timely distribution of pays-slips. 11) Submits reports to the Financial Controller for CPF contributions.
12) Assists in the preparation of proposal for annual increment and bonus payout.
13) Manages employee relations and union matters, ensures compliance with local HR laws and helps interpret labour contracts.
14) Advises employees and management on HR policies; assists in resolving grievances between employees/supervisor.
15) Checks and prepares IR8A annually.
16) Performs other duties as assigned by the Head of Department.

Job Requirements:

* Degree/Diploma in Human Resource Management with three years of relevant payroll and recruitment experience.
* Knowledge of Employment Acts and HR practices.
* Able to execute payroll computation and software i.e. Paymaster.
* Meticulous and neat.
* Team player.
* Good in communication and written skills.
* Good interpersonal skills.

Roles:
• Look after a group of elderly clients assigned
• Ensure clients follow the activities in the daily program
• Lead and participate in group activities with clients

Care Executive [SGUP] #SGUnitedJobs
Responsibilities:
• Give utmost care and passion towards clients and staff
• Fully committed to ensure safety in all activities
• Comply to all administrative activities
• Follow all processes, procedures and guidelines
• Give full companionship to clients
• Provide medication reminders
• Follow instructions to assist clients with simple exercises
• Assist clients in showering and toileting
• Prompt in reporting of incidents and deviations to Center Manager

Know-How:
• Experience in handling elderly and senior people
• Patient and having cheerful heart towards people
• Know various languages and dialects to communicate effectively
• Personal care and hygiene, including toileting
• Manual transfer to and fro wheelchair or geriatric chair
• Oral Feeding
• Vital Signs Measurement and Monitoring

Established in 1973 with headquarters in Seoul, South Korea, Cheil Worldwide is one of the world’s leading integrated marketing communications networks, with more than 7,200 employees globally in more than 54 offices in 46 countries.

For more information, visit us at: www.cheil.com.

We are inviting candidates for the position of:

Regional Finance Executive

Responsibilities:

- Manage full set of accounts, AP entries and bank reconciliation

- Processing of employees’ monthly expense claims

- To ensure absolute accuracy and timely record of accounting transactions and management reporting and schedules

- Prepare outgoing payables and providing payment advice

- Manage vendor balance reconciliation and follow-up with internal stakeholders and external vendors

- Coordinates monthly, quarterly, and annual closing activities and prepares ad hoc financial reports related to budgets, account payables, account receivables, expenses etc.

- Review standard operating procedures relating to fixed & current assets, including assessment of asset obsolescence.

- Review monthly reconciliation schedules relating to bank balances, payables, inter-company balances etc.

- Establish and maintain financial policies and procedures for the company.

- Ensure completeness and accuracy of documentation required for audits.

- Liaise with external auditors and tax agents to ensure appropriate monitoring of company finances is maintained.

- Correspond with various other departments, discussing plans and recommending future courses of actions.

- Manage the FP&A function and providing advisory to operational matters in relation to financial planning, reporting, and analysis.

- Supporting Regional role for SEAO region

Requirements:

• A Diploma/Degree in Accountancy or other professional qualifications such as ACCA.

• Minimum 3 to 5 years of working experience, with proven operational excellence record.

• Working knowledge of SAP is highly advantageous.

• Experience working for MNCs with dynamic ERP system.

• Knowledge of local and international accounting standards, law & regulations, concepts and systems to ensure compliance, internal controls and timely and accurate financial statements.

• Experience in advertising business or service industry is preferred.

• Location: Next to One North MRT
• 5 days work in office
• 10mins of work to generate report at home on Sat

The Challenges:

• Handling Same Day Order
• Handling Shopee / TikTok Shop Order processing,
• Submit e-invoice and monitor the progress
• Remind Finance on the Corporation payment with credit term
• Collect Petty Cash recipe and tally and bank in the cash
• Submit and follow up on Director’s claim
• Filing
• Run preorder report Mon to Sat
• Support Finance to scan invoice
• Manage the company email
• Key same day invoice into xero system
• Others HR, Finance and admin duties that are assigned by the supervisor

What it Takes:

• Minimum 1-year customer service / Sales Admin experience preferred in a F&B or Retail Industry
• Able to handle Multi-task
• Able to problem solving and think out of the box
• Strong Communication skills
• Working knowledge of Microsoft Outlook (email), Words and Excel
• Relevant experience in procurement, invoice processing and contract management
• Follow schedule to meet processing cut-off dates
• A person who is responsible to follow through the allocated job and willing to go extra miles to ensure the task is done

*We regret to inform that only shortlisted candidate will be notified. Thank you.

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.

A Conrad Service Guest Service Executive is responsible for making the guest’s experience over the phone as pleasant as possible, by extending a warm greeting, assisting the guests with any special request and respond to any queries in a timely manner. The Conrad Service Guest Service Executive is to supervise the activities of the Conrad Service Center and provide efficient communication across various departments, to ensure guests receive optimum service in accordance with the standards, policies and procedures of the Conrad Hotels and Resorts.

What will I be doing?

As a Conrad Service Guest Service Executive you are responsible to oversee the Conrad Service Team activities and ensuring the completion of daily tasks. To support the Conrad Service Center Manager in the absence to communicate any updated information from the various departments to deliver outstanding guest service through every phone call. Specifically, you will be responsible for performing the following tasks to the highest standards:

• To ensure the highest standard of service is maintained showing a pleasant and courteous manner when handling calls, following the Forbes standards.
• Answer all internal and external calls pertaining guest requests, hotel restaurants bookings, handle e-mails and guest communications, responding to all enquiries and special requests.
• To handle any guest comments and to liaise with the Duty Manager when required.
• Handle several calls at any given time.
• Be knowledgeable of all hotel facilities, restaurant and bar menus and special promotions and be familiar with the different restaurant floor plans and capacity.
• Ensure maximum guest recognition and accuracy using our guest history information.
• Give adequate directions of the hotel from any locations.
• Ensure streamline communication with the team and guests and achieve consistent results.
• Follow through and constantly update the restaurant guest’s database to be efficient and consistent in relation to regulars and VIPs. This includes keeping track of Guest birthday, Anniversary to offer to make reservation, if the guest wishes to dine with us.
• Ensure all communication are efficiently made in regards to enquiries, groups or daily reservations.
• Practice Hilton Grooming standards including uniform dress code, cleanliness and personal hygiene.
• To be fully conversant with the Hotel’s emergency system and to ensure the correct procedure is known and carried out at all time.
• To ensure a high standard of telephone equipment is maintained at all times.
• To ensure all messages are handled accurately and promptly.
• To ensure all wake-up calls are correctly recorded and processed.
• To ensure all Conrad Service Center TM are familiar with any daily events occurring in the hotel and in-house VIP’s.
• To ensure full security of the Conrad Service Center is maintained at all times.
• To ensure that a practical manual backup is available and trained in case of a ‘System Down’ status.
• To have good knowledge of the procedure of handling Kipsu, SynergyMMS and OnQ PM.
• To control the hotel’s telephone and mobile phone inventory.
• Promote Hilton Honors and its associated benefits to guests who are not already enrolled in the program, ensuring that existing Hilton Honors members receive personal and professional service that recognizes them as important guests and that their benefits are received.
• The Management reserves the right to make changes to this job description at its sole discretion and without advance notice.

What are we looking for?

A Conrad Service Guest Service Executive serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Senior High School education or specialty in Hospitality.
• Positive attitude and Excellent grooming standards
• Committed to delivering high levels of customer service
• Flexibility to respond to a range of different work situations
• Maintain high team focus by showing cooperation and support to colleagues in the pursuit of team goals.
• Open minded and outgoing personality.
• Calm, organized work ethic with the ability to prioritize and meet deadlines
• Excellent supervisory, inter-personal, and communication skills (Oral and Written)

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!