Job Description

· Monitor student profile and details in school management system

· Ensure student contract is signed and fee protection insurance is purchased

· Ensure accurate tracking of all student pass applications using ICA e-system

· Liaise with marketing and sales team on student matters

· Organise orientation and graduation ceremonies

· Identify the payments in bank statement

· Issuance of receipts & email to students - all the receipts of identified payments must be issued within the week and email the e-receipts to the respective students

· Fee Protection Scheme report - must be update accordingly on timely basis

· Prepare report for refund of excess payment

· Prepare report for outstanding payment / instalments

· Credit control - email to the students on weekly basis

Job Requirements

1. Strong verbal and written communication skills

2. Ability to work in groups/teams

3. Service level must be maintained

4. Customer Centric

5. Min 2 years of working experience in educational administration or any industry

• Provides administrative and documentation support to brokers including
  • preparation of placement slips, cover notes, endorsements and other insurance related documents;
  • Generate renewal listings, monitor, update and distribute renewal notices to insured/clients
  • Update insurance system with insurance contracts, policies and brokers contracts;
  • Issue invoices to clients upon receipt of insurance policies from insurance companies
  • follow up on receivables with brokers and clients;
  • work and follow up closely with brokers, clients and insurance companies to resolve outstanding issues or documentation requirements;
• Receive, sort, and distribute daily mails.
• General office management such as ordering stationery.
• Any other ad-hoc duties assigned.

Elsa Fontanne (CEI No. R24124496)

Recruitment Consultant

Contact Number: 67860100

Email Address: [email protected]

Recruit Express Pte Ltd / EA Licence No: 99C4599

We regret only shortlisted candidates will be contacted

• Minimum 2 years of marketing or sales related experience
• Implement marketing strategy
• Ensure the company is communicating the right strategy to attract prospective customers and retain existing ones
• Represent the marketing team to cross-functional groups including product management, sales, or customer support
• Manage and coordinate with marketing team
• Lead market research efforts to uncover the viability of current and existing products
• Coordinate with other departments to achieve effective strategies
• Monitor current market, ensuring their projects meets deadlines and complete necessary tasks
• Analyze data to evaluate the success of their marketing efforts and come up with new ideas to improve brand marketing and exposure

Your Goal:

• Provide administrative and operational support
• Correspondence handling and email management.
• File organisation and data maintenance
• Coordination of meetings
• General administrative duties eg. scanning, photocopying and organising documents

Why join us?

• Annual vacation, team outings and bonding sessions
• Personal coaching and mentorship
• Medical benefits
• Flexible schedule

Our Requirements:

• Min. qualifications of A levels or Diploma
• Proficient in English (speaking, writing)
• Proficient in Microsoft Words and Excel
• Tech savvy

Role Overview

Join our dynamic team as a Corporate Sales Executive specializing in B2B sales. You will focus on a comprehensive range of marketing services, including SEO, SEM, Paid Social (Facebook, Instagram, LinkedIn, WeChat), Content Creation, Website Development, and Government Grant Solutions. This role demands a proactive sales approach, involving cold calling and other strategic activities to drive business growth.

Location: 1 Grange Rd, Level 7 Orchard Building, Singapore 239693
Hours: Monday to Friday, 9am to 6pm
Salary: Basic + Incentives + Commission (Uncapped)
Benefits: Performance Bonus, Annual Flexi-Cash Benefits

Key Responsibilities

Prospecting and Cold Calling:

• Identify and reach out to potential clients via cold calling and lead generation.
• Educate prospects on our diverse services and solutions, emphasizing benefits and value propositions.

Appointment Setting:

• Arrange and coordinate appointments with prospects, ensuring smooth logistics.

Client Relationship Management:

• Build and maintain relationships with new clients, understanding their needs and proposing tailored solutions.
• Cross-sell and upsell additional services to meet evolving client requirements.

Market and Competitor Analysis:

• Stay updated on industry trends, market developments, and competitor activities.
• Leverage insights to identify growth opportunities.

Key Requirements

• Min. 1 year in B2B sales; cold-calling experience
• Strong negotiation and communication skills, both written and verbal.
• Proficiency in CRM software and MS Office Suite.

Job Overview

We are seeking a talented and experienced Burmese Executive Chef to lead our culinary team. The ideal candidate will have a deep understanding of Burmese cuisine, innovative cooking techniques, and exceptional leadership skills. This role involves menu planning, ensuring food quality, maintaining kitchen standards, and managing the team to deliver a memorable dining experience.

Key Responsibilities

Menu Development and Culinary Expertise

• Design and curate an authentic and innovative Burmese menu that reflects traditional flavors while incorporating modern trends.
• Ensure all dishes are prepared and presented according to the highest standards of taste and aesthetics.
• Experiment with new recipes, seasonal ingredients, and techniques to keep the menu fresh and exciting.

Team Leadership and Management

• Recruit, train, and mentor kitchen staff to ensure seamless kitchen operations.
• Supervise daily kitchen activities and provide clear instructions to team members.
• Foster a positive, collaborative work environment that encourages growth and creativity.

Operational Management

• Oversee kitchen inventory, procurement, and supplier relationships to maintain cost efficiency.
• Ensure compliance with health and safety regulations, including cleanliness and sanitation standards.
• Monitor food costs, portion control, and waste reduction.

Customer Experience

• Collaborate with front-of-house staff to address guest feedback and ensure satisfaction.
• Occasionally interact with customers to explain dishes and promote Burmese culinary heritage.

Qualifications

• Proven experience as an Executive Chef or Head Chef in a reputable establishment, preferably specializing in Burmese or Southeast Asian cuisine.
• In-depth knowledge of Burmese cooking techniques, ingredients, and cultural significance.
• Strong leadership, organizational, and interpersonal skills.
• Ability to work under pressure while maintaining quality and consistency.
• Culinary degree or equivalent professional certification is preferred.

Key Competencies

• Creativity and passion for Burmese cuisine.
• High standards of cleanliness, safety, and professionalism.
• Excellent communication and problem-solving skills.
• Financial acumen for budgeting and cost control.

Benefits

• Competitive salary and performance-based incentives.
• Opportunity to lead and innovate in a dynamic, culturally rich environment.

How to Apply

Please submit your resume, portfolio (if applicable), and a brief cover letter detailing your culinary journey and passion for Burmese cuisine to [email protected]

• Process and verify invoices, ensuring accuracy and compliance with company policies.
• Prepare and execute timely payments to vendors and suppliers.
• Reconcile accounts payable transactions and resolve discrepancies.
• Maintain accurate financial records and documentation for audit purposes.

Elsa Fontanne (CEI No. R24124496)

Recruitment Consultant

Contact Number: 67860100

Email Address: [email protected]

Recruit Express Pte Ltd / EA Licence No: 99C4599

We regret only shortlisted candidates will be contacted

About us

Founded in 1927, Mandom Corporation is a Japanese manufacturer and distributor of consumer products. From hair wax, cosmetics to shampoo, there is something for everyone to meet their daily needs. Some of the brands under our belt are: GATSBY, LUCIDO-L, Moist Diane and Heroine Make. As a company which focuses on Oyakudachi (dedication to service), we strive to provide the best quality products at affordable prices to consumers.

What to expect

As the Senior Brand Executive for our Skincare business, you will be in charge of executing the brand management tasks for 2 of our core brands, namely Bifesta and Saborino.

You will play a key role in helping to achieve the set brand KPIs and bring the brands to its next stage of growth. At the same time, you will also have the opportunity to better understand the internal workings of the Fast Moving Consumer Goods (FMCG) industry.

You will be in charge of:

• Develop campaign communications and run integrated marketing plans for the assigned portfolios (Ladies Skincare) to drive brand growth through marketing/digital marketing/trade activities/events etc
• Support in developing and implementing overall brand-level marketing related initiatives (new and current launches – through campaigns/digital marketing etc) by working with relevant external partners/principals to ensure campaign timelines are on track and met
• Responsible for conceiving and promoting new and innovative growth campaigns for the brands
• Build and execute online and offline marketing initiatives to achieve the company’s business development objectives
• Develop distribution channels and meet trade buyers occasionally to discuss business plan growth
• Support sales team with any requested below-the-line materials to bring maximum awareness, store visibility and exposure for promotions specific to channels
• Work and coordinate with external agencies on promoters, sampling activation, events and logistics arrangement to execute trade activities etc
• Manage all operational aspects of assigned brands (which includes inventory management and maintaining given budget to monitor ROI)
• Attend to other ad-hoc duties assigned by immediate supervisor

Who we are looking for

• Relevant Bachelor’s degree, preferably in Marketing, Business Administration, Communications and New Media or related discipline
• 1 to 2 years of experience in product management, formulating marketing strategies and executing marketing campaigns; preferably in the FMCG industry (Beauty and Personal Care)
• 1 to 2 years of experience in events planning and handling the full spectrum of marketing campaigns preferred
• Possesses a strong passion for skincare
• Prior experience working with marketing/brand agencies will be an advantage
• Understands brand marketing, consumer behavior and able to identify market trends using data analytics
• Experience in planning and executing digital marketing campaigns, such as SEO/SEM, email marketing, social media marketing and display advertising will be an advantage
• Possesses strong analytical skills, good interpersonal, communication and writing skills
• Has a keen sense for details and aesthetics
• A motivated team-player who is creative, meticulous, resourceful and is able to work independentl
• Able to deliver within tight deadlines
• Able to work in a fast-paced environment

Company Description

OOM Institute, an extension of OOM Marketing Agency, has broadened its scope to become a premier educational platform. It provides in-depth courses, workshops, and consultancy services tailored to enhance professionals' expertise in digital marketing.

Roles & Responsibilities:

Admin and Operations

• Conduct administrative and operational tasks of the Training Centre
• Liaise with learners, trainers and related departments & organisations to ensure programmes run smoothly
• Manage administrative work (Attendance, preparation of course materials and course enrolment process etc)
• Coordinate and oversee training schedules to ensure adherence to SOPs
• Supports and contributes to the company's continuous improvement and training programs.

Learner’s Management

• Collaborate with the sales and marketing team to execute effective strategies for promoting training courses and maximising enrolment rates.
• Build and maintain strong relationships with learners, to achieve high customer satisfaction
• Provide quality customer experience through understanding of their queries and needs through email, walk-in and calls
• Ensure that all customer enquiries or feedbacks are satisfactorily managed, resolved and closed within agreed timeframe
• Facilitate effective learning experiences for participants

Job Requirements:

• Possess a Diploma or Degree in any discipline
• Experience in customer service or contact centre will have an added advantage
• Willing to work on weekends and/or public holidays.
• Computer literacy e.g. Excel, PowerPoint, MS Word, Google Docs, Sheet

Interested applicants, click APPLY NOW.

Only shortlisted applicants will be notified.

Responsibilities

• Designing marketing campaigns that are able to resonate with the target audience, and are culturally tailored
• Creative, analytical, digital, commercial and administrative responsibilities
• To carry out market research so as to effectively promote products and services
• Partake in creating advertisements, as well as sales and distribution

Qualifications & Requirements

• Graduate of Bachelor’s in Marketing or any related courses
• At least 2 years of relevant experience
• High communication and problem-solving skills
• Creative and results-driven

Responsibilities

• Designing marketing campaigns that are able to resonate with the target audience, and are culturally tailored
• Creative, analytical, digital, commercial and administrative responsibilities
• To carry out market research so as to effectively promote products and services
• Partake in creating advertisements, as well as sales and distribution

Qualifications & Requirements

• Graduate of Bachelor’s in Marketing or any related courses
• At least 2 years of relevant experience
• High communication and problem-solving skills
• Creative and results-driven

Responsibilities

• Designing marketing campaigns that are able to resonate with the target audience, and are culturally tailored
• Creative, analytical, digital, commercial and administrative responsibilities
• To carry out market research so as to effectively promote products and services
• Partake in creating advertisements, as well as sales and distribution

Qualifications & Requirements

• Graduate of Bachelor’s in Marketing or any related courses
• At least 2 years of relevant experience
• High communication and problem-solving skills
• Creative and results-driven

We are seeking a dedicated Clinic Executive who can proactively address issues that arise in patient care and vendor liaison as well as to assist in the daily administrative operations of our clinic.

Job Scope includes and is not limited to:

Receptionist Duties:

• Answer telephone calls, and schedule patient appointments
• Answer queries about the clinic.

Administrative Duties:

• Obtain, key and maintain patient data records
• Provide clear guidance on basic clinical procedures
• Assist in patient health insurance claims process
• Assist in online billing system and claiming for panel insurances
• Manage internal and external communications
• Arrange hospital admission, laboratory, and imaging services when required
• Assist in the mediation process between patients and healthcare providers
• Manage the clinic's inventory count and assist to order stock and supplies when low.
• Oversee the purchasing, maintenance, and repair of clinic equipment when required.

Clinical Duties:

• Dispensing of medications
• Financial counselling
• Chaperone/Accompany the Doctor during consultation when required
• Ensure the safety and cleanliness of the premises and consultation rooms
• Sterilize medical equipment and sanitize designated areas.

Job Requirements:

• Minimum O'Levels or equivalent
• Relevant experience in clinic / healthcare setting preferred.
• Excellent interpersonal skills for liaising with patients, healthcare providers, and specialists, as well as the public.
• Excellent written and verbal communication skills.
• Excellent organizational skills to ensure that quality services are provided.
• Computer literate/savvy
• Able to work on weekends

We are looking for an experienced Business Development Executive (Solutions) with a solid grasp of Microsoft’s productivity, security, and compliance solutions. The ideal candidate should be adept at building relationships, identifying client needs, and promoting solutions centred on Microsoft 365, Intune, and Microsoft’s security offerings. This role combines both strategic business development and solution-driven consultation, requiring expertise to connect business objectives with technology solutions to drive client success.

Note: Multiple vacancy available including Senior Business Development Manager

Dare to Dream | Go the Extra Mile | Passionate | Hungry | Accountability

• Lead the sales process: Engage with prospects and clients, assess their needs, and recommend tailored Microsoft solutions for productivity, security, and compliance.
• Solution design: Leverage Microsoft 365, Intune, Purview, Sentinel, and Azure knowledge to outline high-level solutions aligned with client goals.
• Build trust with clients: Act as a strategic advisor, explaining cybersecurity essentials and advising on solutions to enhance security postures.
• Pre-sales support: Conduct solution demonstrations, assist with technical queries, and provide input on architectural designs to meet client needs.
• Relationship management: Establish and maintain strong client relationships, ensuring satisfaction and identifying opportunities for business growth.
• Collaborative delivery: Work closely with internal teams to ensure smooth execution and client satisfaction, driving continuous enablement and learning.
• Stay informed: Keep up with industry trends to ensure our solutions meet the latest standards and client expectations.

Qualifications

• Demonstrated experience in selling Microsoft solutions for productivity, security, and compliance, including Microsoft 365, Intune, and Purview.
• Strong understanding of cybersecurity and the ability to convey technical solutions in business terms.
• Experience with Azure or other public cloud platforms, particularly in a sales or business development capacity.
• Proficiency in high-level solution design to meet varied customer needs.
• Strong communication and presentation skills to effectively engage and build trust with diverse clients.
• Solid business acumen, with the ability to engage senior stakeholders.

Mandatory Certification

• Microsoft 365 Certified: Fundamentals.

Good to Have Certifications

• Certified Information Systems Security Professional (CISSP).
• Microsoft Certified: Security, Compliance, and Identity Fundamentals.
• Microsoft Certified: Azure Fundamentals.

• Competitive salary package with performance incentives.
• Career development within a leading technology-focused company.
• Supportive, dynamic work environment with access to the latest technology.

1. Assist the Manager and Assistant Manager on the day-to-day operation of all F&B outlets including Banquet

Operations.

2. Supervises staff to ensure courteous and efficient services is provided to all guests.

3. Manages guests satisfaction and build rapport with them.

4. Handles and attends to all complaints and adopts immediate action.

5. Responds actively to guest enquires/reservations via email/phone calls.

6. Ensures proper execution of food and beverage promotions and cuscades information to the team.

• Provide events planning and administrative support for the Events Unit
• Assume the role of Event Lead for events
• Assist the Event Supervisor to organise and manage events with responsibilities for all administrative and logistical tasks including, where necessary, liaison with speakers and guests, flight and accommodation arrangements, vendors liaison, budget management, conducting of rehearsals and virtual test calls
• Monitor the progress of event planning and execution
• Ensure the event administrative and operational requirements are met
• Ensure compliance with policies and regulations

Requirements:

• Minimum Diploma or Degree with 5 to 8 years’ relevant experience
• Strong communication, organisational and interpersonal skills
• Proficiency in MS Office applications
• Proficiency in virtual events software is preferred

Interested candidates please send in your resume to:

Topaz Liang Huimin (CEI No. R1104500), email to: [email protected]

EA License No: 99C4599

Job Description:

• Reconcile daily collections from clinic.
• Administer the various accounting responsibilities.
• Perform daily posting of accounts receivables and accounts payable and in ledgers.
• Provide accrual of expenses on monthly basis.
• Provide updates in AP ledger in weekly & monthly basis.
• Reimbursement of petty cash on monthly basis.
• Process payment vouchers, cheques and e-payments such as through internet banking and PayNow.
• Preparation of Management Accounts.
• Liaise with Auditors ensuring all accounting system and documentations are in compliance.
• Other ad hoc projects assigned from time to time.

Requirements:

• Minimum Diploma in Accounting or ACCA.
• At least 3 years of relevant experience.
• Demonstrate integrity, teamwork and positive working attitude.

• Handling full-set of accounts including AP/AR.
• Prepare invoices, debit and credit notes for customers.
• Prepare payment and receipt in daily basis.
• Ensure accurate and timely monthly closing of ledger systems.
• Preparation of GST report/ monthly management reporting/ bank reconciliation and journal entries.
• Liaise with Operations team on accounting-related matters.
• Perform any other duties assigned from time to time.

Elsa Fontanne (CEI No. R24124496)

Recruitment Consultant

Contact Number: 67860100

Email Address: [email protected]

Recruit Express Pte Ltd / EA Licence No: 99C4599

We regret only shortlisted candidates will be contacted

Main Responsibilities:

• Order management from Order processing.
• Monitor overall shipping schedule, delivery schedule to fulfill orders committed
• Liaise with clients on open orders, deliveries and reschedules
• Perform Invoicing and Accounts Receivables
• Maintain inventory and stock reconciliation
• Extract and compile information to create report
• Filing, Posting and Data entry
• Perform daily arrangement for delivery & customers’ collection of goods
• Perform order processing into accounting system
• Monitor overall shipping schedule, delivery schedule to fulfill orders committed
• Manage and build a good relationship with 3rd party transporter to ensure on-time deliveries
• Manage and work closely with Malaysia/Thailand/China team on the day to day operations on daily basis and to ensure that all requirements are met
• Work closely with internal departments to coordinate shipment and to liaise with external parties or forwarders
• To ensure that all inventory transactions are completed within the timeline and maintain stock accuracy
• Coordinate the day to day import/export logistics operations with Malaysia/Thailand/China team and transactions documentation for freight forwarding and other related activities
• Assist to submit GST supporting document to accounts department
• Perform other duties as assigned by the Supervisor/ Management

Responsibilities:

• Work closely with customers throughout the sales process.
• Foster a successful relationship endearing the customer to their business.
• Identifies product improvement or new products by remaining current on industry trends, market activities, and competitors.
• Contributes to team effort by accomplishing related results as needed.
• Achieve and hit sales KPIs as assigned by the company.

Education:

• Minimum GCE 'N' Level

Experience, Skills & Knowledge Required:

• Excellent communication and presentation skills.
• Basic computer skills.
• Min. 1 year outdoor sales (B2B) experience.
• Experience servicing hair salons would be an added advantage.
• Able to work independently with proper guidance.
• Able to converse bilingually with client.
• Energetic and enjoy meeting people, possess good business etiquette.
• Must be highly organised, flexible, goal-oriented and results driven.
• Must have your own car.

Job Responsibilities: -

• Assist the TMM / HOTM in the development of trade promotions for each key account and trade channel. Ensure these strategies are in tandem with the positioning and potential of the accounts / channels.
• Acquire category analysis and data analytics skills and knowledge with the frequent use of Advisor (AC Nielsen Retail Audit) to identify distribution gaps, channel development opportunities for each of key retailers in the assigned categories and brand portfolio.
• Assist the TMM / HOTM to monitor competitive activities and submit monthly report to track frequency and types of promotions taking place in the various trade sectors, documenting such activities for analysis, reporting and future referencing purposes
• Work with Demand Planner to monitor and improve category forecast sales by channel & chain in accordance to the monthly schedule for sales forecast submission.
• Assist TMM / HOTM to liaise, highlight and discuss sales forecast gaps and opportunities with Key Account Manager.
• Monitor and evaluate the effectiveness of trade promotions and in-store promotions to determine whether these promotions meet the Company’ objectives.
• Interact with Sales & Marketing regarding deadlines / lead time required for promotions, pack / price changes, new products, etc in order to ensure effective implementation.
• Ensure the sales teams adhere to internal pricing guidelines for promotion activities for your assigned product categories and manage promotion calendars for advertised offers.
• To support new product launches via new distribution tracking, planograms, secondary display and etc.
• Any other duties assigned by the direct and upper supervisors.

Requirements: –

• Bachelor’s Degree in Marketing, Sales or Management
• Relevant experience: minimum 1 year of Trade Marketing or Category experience in FMCG environment.
• Relevant exposure 1 year experience in Marketing or Sales function can be considered for the role.
• Strong Interpersonal & Analytical skills.
• Good presentation and communication skills
• Proficient in Excel & PowerPoint tools.
• Must be good with numbers.

We’re looking for an outstanding Executive, Account Management for our Small-to-Medium Business (SMB) team. The Executive, Account Management will drive growth for our SMB portfolio through operational and marketing excellence. Reporting to the Lead, Account Management, ideal candidates should possess quick learning abilities, a high degree of comfort with proprietary software systems and a very keen eye for details.

Relationship Management

• Conduct data analysis, reporting, operational and invoicing resolutions
• Deepen business relationships with foodpanda’s SMB partners with our proprietary learning tools

Marketing

• Work with foodpanda’s Commercial and Marketing teams to implement and scale marketing campaigns
• Educate SMB partners on the foodpanda marketing suite to grow on the foodpanda platform

Operations

• Work with foodpanda’s Operations team to evaluate partner operational compliance
• Utilize data to identify opportunities for growth through operational best practices

Ad-Hoc Projects

• As part of a highly agile industry, expect to be given opportunities to participate in the execution of high-impact commercial activities

Job Description :

1. Organize and delegate specific tasks and responsibilities to cleaners and team leaders for hotel room cleaning activities. Make sure that all cleaners follow the established cleaning procedures and standards.
2. Experience in operating equipment used for cleaning hotel rooms and providing training to cleaners as needed.
3. Oversee and track the use of cleaning supplies to prevent or reduce waste and misuse.
4. Provide daily updates to the operations manager regarding the job site and serve as the primary point of contact for addressing any complaints or feedback from hotel guests.
5. Inspect hotel rooms after cleaning to ensure they meet the hotel's cleanliness standards.

Job Requirements :

1. A minimum of 3 years of relevant experience in the hotel room cleaning industry.
2. A positive work attitude and strong work ethic are essential, along with physical fitness to handle tasks such as working at heights and lifting up to 20 kg.
3. Willingness to work on weekends and public holidays, with the ability to alternate between morning and afternoon shifts each week, and to work overtime as needed.
4. Proficient in basic office software and willing to handle paperwork tasks.
5. Requires long hours of standing and the ability to work in a fast-paced environment.
6. Able to communicate in English and Mandarin for effective daily communication with team members.

**We regret to inform that only shortlisted candidates with relevant experience will be contacted**

We are looking for a Marketing & Communications Executive to join our team. You will be involved in developing and implementing marketing strategies and initiatives to help build brand visibility, promote customer engagement and achieve business objectives. This is an exciting opportunity for candidates who are passionate about marketing through digital and social media, who possess a creative mindset and excellent communication skills. Additionally, since 50% of the position's working language will be Mandarin—both written and spoken—as we are liaising with Chinese counterparts and clients, the candidate should be comfortable with this.

We are looking for a Rider Compensation Operations Executive to join our growing team in Operations, at the heart of the foodpanda business! Operations at foodpanda aims to improve our customer offering by bringing efficiency and improvements through a data-centric approach. This position sits under Rider Growth / Fleet Health in the local SG market. The role is split into two parts:

Strategic part

• Strong collaboration with our regional overhead and strategizing of delivery partner payment landscape
• Analyze earnings data and implement payment schemes to suggest improvements on existing setups / Identify and analyze areas of improvement in rider earnings and payments, that lead to an optimized logistics experience
• Connect key performance metrics with delivery partner earnings to drive strategic changes within the earnings setup
• Find ways to drive logistics efficiency by standardizing processes out of local markets to simplify and streamline business processes

Operational part

• Have an ear on the street and understand rider needs and want / translate these into actionable insights
• Act as a payroll partner for our fleet / Preparing data for payroll
• Bridge the gap between our shared service center for delivery partners and act on escalations on rider payments tickets
• Hands-on approach and love going into details to better understand and shape solution to our daily operational issue / Strong cross-departmental collaboration working together with other operational roles on ensuring a high quality work environment for our delivery partners