•  Attending to inbound and outbound calls/emails.
•  Communicate effectively with customers on a Ɵmely basis and provide excellent customer service regarding collection issues, discrepancies, and short payments.
•  Responsible for prompt collection for all outstanding debts by monitoring overdue accounts receivables.
•  Call and pursue the collecƟon of any arrears and to negoƟate repayment schedules and ensure minimal risk of bad debts.
•  Perform any other tasks as and when assigned.

Requirement:

•  Proficient in Microsoft Excel and Google Sheet.
•  Good interpersonal and communication skills.

Bayes advices leading technical businesses and progressive employers on talent acquisition, shaping perspectives and integrating recruitment expertise to fulfill critical and complex hires. If the role resonates with you and your professional experience complements the responsibilities listed, please click to apply now or send your resume to [email protected]

Bayes Recruitment Pte Ltd

16 Collyer Quay, Singapore 049318

bayesrecruitment.com

EA License 10C5468 | EA Registration R1103368

Our website comprehensively shares our Privacy and Data Protection Policy, standards & compliance, and legal responsibilities. All personal data supplied will be treated in confidence, and as permissible by law. By submitting your resume for an application, you also consent that you may be contacted for future, or potential opportunities that may complement your expertise as applicable. You can opt out at any time by contacting our Data Protection Officer.

Job Details

• Full-time position with comprehensive benefits (Annual leave, medical benefits, variable bonuses)
• Monday to Friday 8.30 am-5.30 pm
• Located in the East area; Leading a small team
• Reporting to Head of Corporate Sales

Responsibilities:

• Candidate will be involving in marketing efforts spanning payment gateways like Grab, Atome, Rely, marketing initiatives on marketplaces, and promotions related to bank credit cards or payments. Our primary goal is to generate leads that will fuel the marketing and go-to-market strategy for our payment options, including Absolute Zero, Flexiplan, etc.

Product Strategy and Roadmap:

• Develop and articulate a clear product strategy and roadmap for credit and services products.
• Identify market trends, customer needs, and competitive offerings to inform the product strategy.
• Define target customer segments and create compelling value propositions for credit and services products.

Product Development:

• Collaborate with cross-functional teams, including operations, marketing, merchandising, solutions, and finance, to develop and enhance credit and services products.
• Define product requirements, features, and user experiences.
• Manage the product development lifecycle, from concept to launch, and drive ongoing improvements.

Market Research:

• Conduct market research to identify opportunities and threats.
• Analyze customer feedback and data to iterate on product offerings.
• Stay informed about regulatory changes impacting credit and services products.

Financial Analysis:

• Manage the financial performance of credit and services products, focusing on pricing, profitability, and revenue targets.
• Monitor key performance indicators and implement strategies to optimize financial outcomes.

Performance Reporting:

• Provide regular reports and updates to senior management on the performance of credit products.
• Use data and key performance indicators to make data-driven decisions and recommendations.

Knowledge & Experience:

• Minimum 5 years of working experience.
• Strong knowledge of credit and services products.
• Proficient in MS Office & Excel.
• "O" Level/ ITE Nitec/ Diploma in a related field.

Personal Attributes:

• Excellent analytical, strategic, and problem-solving skills.
• Effective communication and collaboration skills.
• Ability to lead and motivate cross-functional teams.
• Strong project management skills.
• Customer-centric mindset.
• Proficient in PC usage.
• Committed and able to work independently.
• Excellent time management skills and the ability to prioritize work effectively.

How to Apply:

Interested candidates, please submit your updated resume in MSWORD format by using Apply Now button

or email to [email protected]

We regret to inform that only shortlisted candidates will be informed.

Align Recruitment Pte Ltd (20C0253)

Tee Siew Mei (Reg No: R1219651)

• 12-month contract (convertible) with completion bonus
• Hybrid
• With SAP experience added advantage

Job Responsibilities:

• Communicate with customers to solve collection issues and gain payment commitments, while building rapport and a positive relationship with global strategic account.
• Check stopped orders report on a daily basis for the assigned region and/or product line. Review the overdue status and risk development of the customer before releasing the order.
• Conduct customer review of the new and existing customers and recommend credit lines according to the global credit policy.
• Work with cash applications team and customer service team to research and resolve short payments/non-payment disputes.
• Attend periodic collection meeting and coordinate closely with regional finance and commercial team to address any escalated collection matter.
• Inform manager of potential problems in the credit review process or collection process and make recommendations for process improvement.
• Perform AR reporting on overdue balances and top accounts as per request from business units.
• Perform other duties and responsibilities as assigned.
• Perform intercompany confirmation at month-end closing.
• Perform other duties and responsibilities as assigned.

• Diploma/Degree in any field
• Min 1 years related commercial collections experience
• Proficient in V-lookup
• Demonstrate clear understanding of basic accounting principles, general ledger, credit practices and collection procedures
• Experience with ERP system - SAP is a plus

Kindly note that only shortlisted candidates will be notified.

Triton AI Pte Ltd

Registration Number: R23118389

EA: 21C0661

• Completion bonus
• Chances to convert/ renew depending on company headcount
• Hybrid

H&M is on a journey to deliver and liberate Fashion for the many. We want to empower, enable and engage teams, while building on our passion for being the truly customer-centric and meaningful growth company that we are. On this journey we want to offer an elevated and differentiated colleague experience where everyone is empowered to thrive and reach their full potential; we celebrate radical curiosity that drives impact and contribute to our customers and brand, and in return – we commit to do the right thing for both people and planet. Our colleague culture consist of belonging where individuality, self expression and creativity are liberated through fashion each and everyday.

Job Description

You contribute to added customer value, a strong brand and increased sales by managing the goalsetting, follow up and KPIs of the Loyalty & Customer base, Customer experience, Brand & Media for the region. You work towards aligned and cross-functional goals, driving omni sales performance and customer centricity in all parts of your work. You drive the Budget process and follow-up of all CA&M costs related to results/outcome achieved.

Responsibilities

Driving Processes for Goals & KPIs

• Drive the customer activation goal process for the region to set customer centric, measurable and clear targets & KPIs related to customer base and customer experience, loyalty, brand development, performance media revenue & traffic
• Collaborate with Global Marketing Controller & Global CRM around goals setting process – and with regional team key stakeholders to follow up on KPIs
• Align customer goals with financial goals
• Lead budget process related to customer activation – media spend, content costs, production costs, agency fees & other posts related to tools and the team - all costs in relation to results achieved, making sure the function deliver on set goals

Supporting and Coordinating Processes for Analysis & Follow Up

• Support follow-up on spend, performance, investment priorities for all countries in region
• Support and coordinate discussions regarding trade-offs related to media, production and research budgets
• Analyze data to identify trends, patterns, and key insights.
• Coordinate with Strategy & Planning, PR and Content Operations to follow up on costs and performance of brand & sales activation campaigns
• Coordinate with Insight Analysts to follow up on performance of customer base and customer/brand experience
• Support business case development connected to investment to Head Office to secure efficiency connected to investments and enable decision making
• Lead the updated KPI scorecards in line with regional and global reporting cadence via close cooperation with relevant analyst roles within CA
• Use data to identify trends, make data-driven decisions and continuously optimize media campaigns and investments, using tools like Google Analytics, advertising platforms and other data analysis software.

External Partnerships

• Supports regional/local procurement processes for agency contracts, partnerships etc (when applicable)
• Follow up with agencies on cost control & invoice handling

Key Requirements

• University Business degree - or if not, at least 3 years of working experience in a Business Controller role preferably in marketing, media and/or CRM in agency or retail company
• Have experience from following up on goals, KPIs and media budgets
• Meriting with competence withing digital/tech and omni ways of working
• Good understanding of retail KPIs from a customer, sales and/or media perspective
• High analytical ability
• Structured, organized and efficient
• High level of English
• Strong informal leadership skills
• Excel wizard

• Location: North
• 5 days work week
• Basic up to $4500
• AWS provided
• MNC

Job Scope:

• Monitor and manage the credit control function.
• Assess and review credit terms and limits for customers.
• Analyze creditworthiness of new and existing customers.
• Monitor and track overdue payments.
• Initiate collection activities and follow up on outstanding accounts.
• Coordinate with sales and customer service teams to resolve credit-related issues.
• Prepare reports on credit status and aging accounts.
• Implement credit control policies and procedures.
• Collaborate with internal stakeholders to improve credit processes.
• Provide recommendations for credit policy enhancements.
• Ensure compliance with credit management regulations.

Job Requirement:

• Good working experience in credit recovery / AR collection.
• Able to work independently without much guidance

To Apply, kindly click on the "APPLY NOW" button.
We regret that only shortlisted candidates will be notified.

Staffking Pte Ltd (20C0358) | Chong Kar Ming (John) (R21101412)

Job Scope:

• Responsible for obtaining timely payments from customers within agreed payment terms, maximizing cash flow and reducing AR outstanding.
• Resolve billing dispute with internal and external party
• Ensure billing and allocation are perform accurately and promptly
• Conduct credit evaluation and periodic review on new or existing customers
• Review and release orders on credit hold to ensure daily operation is carry out smoothly
• Credit control and debt recovery
• Timely completion of month end activities
• Prepare month end reports and perform variance analysis
• Assist in continuous process improvement projects or new initiatives
• Liaise with internal and external auditor

Job Requirement:

• Min Diploma/Degree in Accountancy or any other equivalent certifications
• Able to start work immediately or within a short notice
• Able to use SAP would be an added advantage

Interested candidates do send in your resume to [email protected]

Attn: Wendy Khoo Hui Wen (R1761665)

Recruit Express Pte Ltd (99C4599)

We are seeking a dedicated and organised Credit Control executive to support the Finance Manager. You will play a crucial role in supporting the credit management function, including liaision with customers and internal staff. If you are proactive with a positive attitude, we are inviting you to join our organisation.

Duties:

• Responsible for credit control activities, which would include the following:
• Manage and maintain debtor's accounts to ensure the accounts are current.
• Monitor Accounts Receivables closely and ensure timely update of receipts from clients into accounting system.
• Close liaison with customers to ensure the timely collection of payment.
• Support any duties with our billing team to ensure in compliance to accounting standards, government regulations, internal policies and credit control policies.
• Any other ad-hoc duties assigned.

Requirements:

• Past experience as a Credit Controller is favourable, preferably in a fast-paced business environment
• Exceptional organisational skills and attention to detail, with the ability to multitask effectively
• Ability to multi-task
• Strong problem-solving abilities and the capacity to work independently with minimal supervision
• Basic knowledge of accounting system experience
• Proficiency in using Microsoft Office Suite (Word & Excel)
• Professional demeanour and the ability to interact confidently
• Discretion and the ability to handle confidential and sensitive information with integrity
• Flexibility and adaptability to accommodate changing priorities and tasks

Location:

• We are located in the West, 3 minutes walk from Gul Circle MRT

Are you a detail-oriented, organized individual with a passion for ensuring a positive guest experience? If so, we have an exciting opportunity for you as a Rooms Controller at our esteemed hotel!

As a Rooms Controller, you will be responsible for overseeing the efficient allocation and management of our guest rooms. You will work closely with various departments to ensure that our guests have a seamless and enjoyable stay.

Key Responsibilities:
- Coordinate with the Front Office team to manage room assignments, ensuring that guest preferences and special requests are accommodated whenever possible.
- Monitor the room inventory and ensure that all rooms are properly cleaned, inspected, and prepared for guest arrivals.
- Maintain accurate records of room availability, ensuring that the Front Office staff is informed of any changes or updates in a timely manner.
- Collaborate with Housekeeping to prioritize room cleaning based on guest check-in/check-out schedules, ensuring that rooms are ready for occupancy.
- Assist in resolving any guest concerns or issues related to room assignments, working closely with the Front Office team to find suitable solutions.
- Coordinate with the Reservations department to ensure that room availability is accurately reflected in the system and that any discrepancies are promptly addressed.
- Keep track of room maintenance and repairs, promptly reporting any issues to the Engineering department for resolution.
- Stay updated on current room rates, promotions, and hotel policies to effectively communicate information to guests and colleagues.
- Provide exceptional customer service, going above and beyond to exceed guest expectations and ensure their satisfaction during their stay.

Requirements:
- Previous experience in a similar role within the hotel industry is preferred.
- Strong organizational skills with exceptional attention to detail.
- Excellent communication and interpersonal skills, with the ability to collaborate effectively with different departments.
- Proficiency in using hotel management software and reservation systems.
- Ability to remain calm and composed in high-pressure situations.
- Flexibility to work in shifts, including weekends and holidays.

If you are passionate about delivering outstanding guest experiences and have a knack for managing room allocations smoothly, we would love to hear from you. Join our team as a Rooms Controller and be a part of creating memorable stays for our valued guests.

Our client is one of the leading player in Retail Comsumer Industry. Due to their current expansion plan, they are looking for a Business Solutions Manager to join their Credit and Services Team, in hopes of developing the current high performing team. They are located in the Changi – easily accessible.

Duties of Business Solutions Manager:

• Identify market trends, customer needs, and competitive offerings to inform product strategy
• Define target customer segments and value propositions for credit & services products
• Define product requirements, features, and user experiences
• Analyze customer feedback and data to iterate on product offerings
• Oversee the entire product development lifecycle, from conceptualization to launch, and continuous enhancements.

Requirements:

• Comfortable with retails hours and working on weekends occasionally
• At least 3 - 5 years relevant working experiences in credit solutions

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

Email Address: [email protected]

EA License No: 19C9682

EA Personnel No: R22108850

EA Personnel Name: Chan Mun Mun