The Animal Care Officer (ACO) is responsible for the treatment, care, and overall well-being of animals. The ACO plays an important role in ensuring the welfare of animals within the shelter and executing prescribed treatment and enrichment plans to support the well-being and potential adoption of the animals under their care.

The ACO works largely in a semi-outdoor environment and is required to be physically fit. On occasion, he/she may be required to support Animal Rescue Officers in housing difficult rescue cases.

The responsibilities include and are not limited to:

• Cleaning and sanitising animal enclosures and ensure that enclosures are safe for animals.
• Carrying out the feeding and medication of animals in the shelter.
• Washing and sterilising all feeding equipment
• Observing animals for signs of disease or injury to be surfaced to the Shelter Supervisor or Shelter Executive.
• Performing regular bathing of animals according to schedule and ensure animals are kept clean.
• Exercising animals and delivering enrichment programmes.
• Ensuring that checklists are appropriately completed to support the Shelter Supervisor in overall shelter management.
• Working closely with Shelter Manager and Animal Care Executives to execute enrichment, treatment and rehabilitation plans for animals.
• Conducting adoption appointments and screen potential adopters.
• Providing post-adoption support to adopters.

Others

• Providing support for other ad-hoc events and SPCA-led projects

Qualifications and Requirements

• Able to communicate in written and spoken English
• Experience working with animals is an added advantage but not compulsory
• Passion for animal welfare.
• Meticulous and detail oriented.
• Good interpersonal skills.

* Please note that for all positions, you must be prepared to travel to 50 Sungei Tengah Road. Please check to make sure that the distance is not too far for you to travel before applying.

Position title : Afterschool Care Teacher

• Location: Woodleigh
• Working Days: 5.5day
• Working Hours-Monday to Friday 1030am to 7pm
  - Saturday 9.30am to 1.30pm
  
• Salary : $2,200 - $3,400

Interested applicants can also send your resume to WA:+65 8839 3566 (Ms Angel) and allow our Consultant to match you with our Clients.

No Charges will be incurred by Candidates for any service rendered.

LIEW ONN KEE REG NO : R22108518

THE SUPREME HR ADVISORY EA NO:14C7279

Job Responsibilities

• Implement the program for the class in accordance with the policies, guidelines, framework and philosophy of the centre.
• Guide primary school children (primary 1 to 5) to ensure completion of daily homework.
• Keep accurate records of children’s progress and address each child’s educational and developmental needs on an individual basis to the best of your ability.
• Responsible for the preparation and upkeep of teaching resources, arrangement, appearance and learning environment of the classroom.
• Maintain and build relationships with children and parents.
• Conduct unique enrichment programmes.
• Ensure safety and timely transfer of students from school to student centre.
• Ensure safety of children within the premises.
• Any other ad-hoc duties as delegated by Centre Director.

Job Requirements

• Diploma or higher in any discipline with minimum of 2 years of teaching experience with primary school students.

Role Purpose:

As the Access & Policy Leader Diabetes Care & Near Patient Care, APAC, you will be responsible for developing and implementing regional integrated access and policy strategies that demonstrates the value of our diagnostics solutions and its impact to the healthcare system. Work with internal and external stakeholders to co-create strategies and solutions that help expand access to healthcare and promote standard of care for patients in the region. You will be in a key role to help shape and enable the APAC strategy, and contribute to the overall Roche Diagnostics vision.

In this role, you will:

• Lead the development of the regional access strategy and work closely with Global Access & Policy counterparts, APAC affiliates and key internal stakeholders to deliver an access strategy that leads to rapid, broad and sustainable access to diagnostics solutions
• Co-create access materials and outputs that incorporate diverse stakeholder perspectives such as HTA bodies, Payers, Policy Makers, Governments, and Patients to successfully support reimbursement submission and Access processes regionally
• Develop the health systems and access strategy by undertaking research, understanding the different access and healthcare systems and environments, health issues and opportunities aligning with the overall long-term organizational strategy and vision
• Explore innovative access solutions by researching global and regional trends, context of the specific environments, testing solutions, engaging with experts, piloting solutions and managing implementation as required
• Develop/adapt overall and specific disease area access framework for health themes impacting Access in APAC and implement and contribute to above-product Access Strategies by developing narrative, key messages and frameworks
• Create and maintain a regional access landscape for health access themes and drive and roll out of global access programs and initiatives
• Acting as an expert, coach and regional point-of-contact; aiding the affiliates with robust, timely mentorship and advice in topics related to health access

Who you are:

You are someone who provides team leadership, encourages creativity, risk-taking, and constant improvement. Create an inspiring team environment with an open communication culture.

You demonstrate personal purpose around improving the healthcare ecosystem thinking from an enterprise level, beyond boundaries and borders, to bring the best possible health outcomes for more patients faster, by bringing a strong entrepreneurial mentality with outstanding partnering capabilities.

Qualification and Experience

• University or Bachelor Degree in business, finance, marketing, economics, health economics, life sciences, public policy
• 5-10 years of experience in the healthcare industry
• Experience in a Market Access, Government Relations and/or Health Technology
• Strong ability to work in a matrix and collaborative environment
• Excellent team working skills required
• Professionally tenacious with the strong relationship building skills
• Adaptable to changing environments

Job Description

• oversee operation of a welfare home ensuring the well-being of residents and compliance with SOP and law regulation
• Ensure attention and support meet with destitute person act and MSF regulation
• Maintain safety and cleaniness with compliance standards
• Ensure Food Safety and Hygiene is strictly adhere
• Evaluate and enhance the quality and relevance of home programs and services
• Preparation of budgets and monitor cash flow according to policies

Requirement

• Min degree in social work or psychology

• 2 years relevant working experience in the social service sector

• Mon to Fri (Office Hours) - Ability to commit to weekend and evening meetings when required.

• The Welfare Home is for destitute persons.

Check out www.abercare.sg for more details

Interested applicants may send in your resume to [email protected]

Abercare.sg | EA License No. 18C9070 | KOH SU WEN, CLARISSA| Registration No. R24119504

• Competitive Remuneration Package
• Good Career Exposure and Growth
• Convenient Traveling Location

As a Home Care Nurse, you will be responsible for the following duties:

• Evaluate patients' conditions and implement appropriate nursing care plans.
• Monitor and record patients' vital signs.
• Carry out nursing procedures in patients' homes, including wound dressing and management, removal of stitches, venepuncture, urinary catheter changes, and other related tasks.
• Ensure continuity of treatment plans for home care patients.
• Maintain accurate and detailed records of procedures performed and medications administered.
• Collaborate closely with other healthcare professionals to provide holistic care for patients.

Requirements:

• Possess a Diploma in Nursing with valid SNB registration

To apply, simply click on the ‘’apply’’ button in the job advertisement or alternatively, you can send in your resume via email
Email Address: [email protected]

We regret to inform you that only shortlisted candidates will be notified.

ALLIED SEARCH PTE. LTD.
EA LICENSE : 19C9777

We invite highly motivated and dedicated Primary Care Coordinators to join our PCN team. As a Primary Care Coordinator, you play a vital role in facilitating effective coordination and delivery of primary care services within our Primary Care Network (PCN). You will work closely with healthcare providers, patients, and other stakeholders to ensure seamless care coordination and enhanced patient outcomes.

Responsibilities

Patient Care and Care Coordination

• Offer guidance and assistance to patients in accessing and navigating support services in the community as well as information on community programmes, services, available subsidies and schemes
• Coordinate and facilitate access to ancillary services and community programmes for patients based on care needs
• Support delivery of health plans to empower patients in self-management and assist patients and/or caregivers in using home monitoring devices
• Conduct and coordinate screening such as diabetic foot screening (DFS), diabetic retinal photography (DRP), and spirometry

Patient Education and Health Promotion

• Build rapport and trust with patients and caregivers and provide basic patient education on chronic diseases, e.g., lifestyle modifications, preventive health
• Offer information and guidance to patients on health promotion, screening, immunisation and assessing health educational resources.
• Educate patients on recognising red flags or warning signs, empowering them to take timely action or seek medical help when necessary

Administrative Support

• Collate and organise referrals, reports and claims
• Participate in site visits to survey the clinic premises and ensure smooth operation of PCN services.
• Assist in conducting PCN briefings and with the onboarding process to newly enrolled clinics
• Utilize data analytics tools to analyse and interpret collated data and visual aids to enhance presentation delivery towards contributing to Quality Improvement Projects (QIPs)
• Ensure compliance of clinical requirements outlined by MOH

Communication and Team-Based Care

• Understand the role of individuals working within the PCN setting and work effectively within teams whilst ensuring own work is within professional scope of practice
• Establish rapport with GPs and clinic teams through effective communication and reliable follow-through on commitments, ancillary services and referrals
• Engage patients through active listening skills and shared agenda setting
• Communicate and document assessments and interventions clearly and appropriately.
• Escalate when additional expertise or referral is necessary
• Support the implementation of the Healthier Singapore (Healthier SG) initiative, which aims to help Singaporeans and Permanent Residents take steps towards better health through a choice of their preferred family clinic, a customised health plan and access to community programmes.

Qualifications

To be a PCN Primary Care Coordinator, you should possess the following requirements:

• Diploma or degree in any discipline, preferably in health sciences or related fields (Fresh graduates in related fields are welcome to apply)
• At least 2 years of relevant working experience in healthcare or social service settings (for non-fresh graduates)
• Good interpersonal and communication skills (verbal and written)
• Proficiency in Microsoft Office applications and basic IT skills

Benefits

• Competitive salary and benefits package
• Supportive and collaborative work environment with opportunities for training and development
• Meaningful and rewarding career that makes a difference in the lives of patients and their families

We regret that only shortlisted candidates will be contacted for an interview.

• Competitive Remuneration Package
• Good Career Exposure
• Great Working Environment

As a Infant Care Teacher (ACEY), you will be responsible for the following duties:

• Organise and carry out the daily schedule, including developmental activities and caregiving responsibilities for infants.
• Oversee their daily routines and consistently monitor their developmental progress.
• Ensure infants' health, hygiene, and safety are prioritized.
• ⁠Foster positive relationships with the infants' parents.
• Take on additional responsibilities as necessary.

Requirements:

• Possess at least Advanced Certificate in Early Years (ACEY) or Higher Certificate in Infant Care (HCIC), or its equivalent

To apply, simply click on the ‘’apply’’ button in the job advertisement or alternatively, you can send in your resume via email

Email Address: [email protected]

We regret to inform you that only shortlisted candidates will be notified.

ALLIED SEARCH PTE. LTD.

EA LICENSE : 19C9777

Job Responsibilities:

• Prepare lesson plans with objectives and learning outcomes that will engage children and to meet varying needs and learning styles of children.
• Collaboration with all teaching staff to achieve high standard of teaching and caring to children.
• Plan and prepare class projects, field trips and other experiential activities.
• Develop and shape children’s character and moral values.
• Responsible for the upkeep of classroom and centre’s environment.
• Build and maintain relationships with parents.

Job Requirements:

• Possess at least Diploma in Early Childhood Education or Higher NITEC in Early Childhood Education
• Creative and inspiring.
• Good communication and interpersonal skills

JOB DESCRIPTION

· Provide routine care and conduct health checks for the children

· Plan and prepare for programmes for the children

· Conduct and supervise class activities / field trips

· Prepare and serve simple meals for the children

· Ensure compliance to safety and health standards

· Maintain a conducive and positive learning environment for the children, including washing and sanitizing of toys and sleeping cots

· Handle emergencies and administer first aid, where applicable

· Update parents on children’s learning and development progress

REQUIREMENTS

· GCE “O” level with minimal C6 in English

· At least 1 year of experience working in preschool or student care settings

· Applicants with WSQ Student Care, WSQ Student Care Centre (Early Years / Early Childhood) or Certificate in Early Childhood and Care Education will have an added advantage

· Those without relevant qualification will be sent for the courses

· Passion working with children

WORKING HOURS

During normal school term: 9.30am to 7pm (Mon to Fri)

During school holidays: 9.5-hours shift between 7am to 7pm (Mon to Fri)

1. Overview

• PERTAPIS SENIOR CITIZENS FELLOWSHIP HOME's mission is to meet the demands of destitute elderly regardless of race or creed. Residents enjoy the interaction with their peers while maintaining their independence through their daily routines. We provide medical care & activities programs to improve both physical and mental wellbeing.

2. Job Description

• Ensure that all residents comply with the rules and regulations of the Home.
• Responsible for safety and well-being of the residents.
• Ensure that periodic and random spot-checks are done for residents’ lockers, and to remove contraband. items that might be harmful to residents.
• Record any forms of behavioural and non-compliance issues.
• Ensure printing of necessary documents for colleagues’ use.
• Ensure that the toilet is always kept clean and dry, toilet fittings to be inspected to ensure they are in good condition and safe for use.
• Ensure that the kitchen is always kept clean and dry, waste bins must have an inner plastic liner and kept closed at all times. Ensure that waste does not overspill due to being full and to be disposed daily.
• All food must be covered and preparation must be done on the cabinets or tables.
• To conduct ‘Resident Satisfaction Survey’ every 6 months or when necessary and gather feedback for improving service standards and delivery.
• To update the ‘Occurrence Book’ on residents’ movements and any major concerns they might have.
• To write incident reports professionally and such documents to be properly filed.
• To ensure that sharp objects such as knives, scissors and cutleries must be kept away from residents and locked after use.
• Support all PERTAPIS programmes and activities as assigned by the management.
• Carry out any other tasks assigned by the HOH.

3. Job Requirements

• N Level, O Level, Nitec/Higher Nitec & Diploma.
• Minimum 1 year of relevant working experience.
• Able to work on rotating shifts including weekends and public holidays.
• Matured, good interpersonal skills and has passion working with senior citizens.

4. Working Hours

6 days work - 3 rotating shifts (Able to commit to shift work)

5. Work Location

• PERTAPIS Senior Citizen Fellowship Home - Blk 222 Lorong 8 Toa Payoh

**Disclaimer: Only shortlisted candidates will be contacted.

• Performs administrative work for the Home Personal Care (HPC) service, which may include, but are not limited to the following tasks:
• Liaises with outsource partners supporting the HPC service, quality assurance, service improvement, monitoring of fulfilment rate, incident reporting and feedback management.
• Processes the Eligibility Assessment (EA) forms and other relevant documents submitted by clinicians in a timely manner, and submits the materials to the outsource partners to ensure seamless communication.
• Work closely with outsourced partners to provide patient information and facilitate the scheduling of visits.
• Contacts HPC clients to address their queries or concerns, including complaints and feedback.
• Maintains a database of all HPC referrals and admitted HPC clients.
• Ensures billing reports for partners are accurate before payment.- Submits attendance information to the ILTC portal for service subvention claims.
• Support the Executive in managing and implementing any changes to HPC's service requirements.
• Onboarding and admission of referred clients within service requirement, such as explaining to patient or next-of-kin and completing the following documentation:
• Service Contract (physical and electronic versions) based on service type (as confirmed with primary nurse/ nurse clinician)
• Financial counselling estimated fee, payment mode, collection of deposit, various healthcare subsidy scheme e.g. Means Testing, ILTC Drug Subsidy, Seniors Mobility Fund.
• Consent for the use of Personal Data.
• Timely and appropriate documentation in electronic medical record system pre-admission module, hardcopy storage, etc- Rostering and oversight of HPC staff schedules, fulfilment and performance.
• Support other administrative services such as home medical, home therapy or home nursing, call centre, referral submission and surgical store when required.
• To undertake any other duties as requested by the said reporting officer.

Qualifications

• GCE ‘O' / ‘A' Levels or Diploma
• Minimum 3-year experience in administrative work. Working experience in Healthcare industry will be advantageous.
• Proficient in Microsoft Office
• Possess good telephone etiquette and positive attitude.
• Ability to multi-task, helpful, friendly, takes initiative to improve services.
• Organized, meticulous, and responsible with tasks entrusted
• Salary range: $1820 - $3044
• Work Location: Buangkok or Toa Payoh
• Working Hours: Mon to Fri: 8am to 5.30pm

Job ID:YYYRR9

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Kindly email your resume in a detailed Word format to [email protected]

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd

20 Cecil Street, #08-09, Plus Building, Singapore 049705

Tel: 69509745

EA Licence Number: 02C4944

EA Registration Number: R1108448

EA Personnel: Tan Lili Gesse

Job Description

We are looking to recruit committed individuals who have to serve together as a team to mentor children aged 7 – 12 by providing quality after-school care support in a homely environment.

You will play an active role in identifying the needs of the children and to support their learning and holistic development through the following:

• Supervising and guiding the children with their homework

• Planning and delivering programmes, such as character development programmes

• Organising enrichment workshops that can help promote the overall development of the children

• Curate creative activities to develop skills and expand mindsets in the areas of innovation, critical thinking and problem-solving skills.

• Engage children in outdoor play that serves to build psychomotor skills

As a significant adult figure to the children, you will be engaging with parents and caregivers as well as leveraging on resources in the community, for the well-being of the children.

If you have passion for children, understand the current issues facing children during this post pandemic environment, and want to take up the challenge

Other Requirements

• At least A-level or a Diploma in relevant discipline

• Preferably, WSQ Student Care certification

• Prior work experience with children with special needs is a plus

• Those without qualifications but have relevant working experience will also be considered

• Good team player

• Good communication skills

33hrs per week / 6 hours per day

Healthcare Support Department supports frail/home-bound elderly in their healthcare needs so that they can remain to age well at the comfort of their homes and in the community. The department understands the challenges faced in taking care of elderly at home. They ensure there is continuity of care integrating healthcare and social support whenever necessary so that caregivers and their loved ones will be well-supported and enjoy good care at the same time.

Responsibilities:

• Provide care, support and assistance to the elderly (such as Personal hygiene task, Activities of Daily Living (ADL), Instrumental Activities of Daily Living (IADL) and respite/eldersitting
• Conduct basic mind stimulating activities (e.g. memory games)
• Maintenance exercises as prescribed by PT/OT
• Provide safe care to clients (such as fall prevention, medication safety)

Requirements:

• Min. GCE ‘N’ Level / WSQ Higher Certificate or Advanced Certificate in Healthcare Support / ITE approved Healthcare Programme
• Preferably with a current BCLS certificate
• Good communication & interpersonal skills
• Able to communicate in English and other languages
• This position is on contract basis
• Able to work on Saturdays
• Part-time position is available

Work Locations: Buangkok/ Choa Chu Kang

Interested applicants are to submit a Job Application Form (downloadable from https://www.fycs.org/job-opportunities/) with their resume to [email protected]. Please visit www.fycs.org for more details.

Responsibilities:

• Lead in the planning, development, implementation, monitoring and evaluation of all educational programmes of the school. This includes school-based curriculum, syllabus construction and patterns of assessment, and provision of teaching aids to meet the needs of the different student profile.
• Lead in the implementation of innovative pedagogical and assessment methods to enhance students’ learning.
• Lead in managing the systems and processes to ensure that the individual needs of the students are carefully evaluated and appropriate programmes are selected for the holistic development of the students.
• Co-lead in formulating school’s professional training and development priorities and plans in alignment with overall staff training and development programmes.
• Lead in the development, implementation and evaluation of school-wide professional training and development framework.
• Supervise and evaluate school staff in relation to the teaching and learning programmes and management of students.
• Lead in managing systems and processes to equip and enable parents/caregivers to reinforce teaching and learning at home and in the community.
• Co-lead in forging strategic partnerships with relevant stakeholders – community, parents, SMC, alumni commercial partners, mainstream school partners, families/caregivers, etc.) to enhance the positive learning experience for the students.
• Co-lead in the implementation and management of an effective organization and administrative system for controlling, administering, deploying and monitoring of financial and manpower resources of the school.

Requirements:

• Degree in Special Education
• At least 10 years of general management experience with a minimum of 5 years in the senior management or leadership position
• Prior experience working working with persons with disabilities is an added advantage
• Strong strategic thinking, analytical and leadership skills

Please state your availability, current and expected salary in the resume.

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | Eddie Tang | Registration No: R1221129

Job Descriptions

· Undertaking the responsiblity of teaching Chinese language in accordance to our curriculum and guidelines.

· Classroom management, planning of curriculum, prepare teaching aids and classroom decoration.

· Collaboration with all teaching staff to achieve high standard of teaching and caring to children.

· Evaluate and document children’s progress development and communicate professionally with parents regarding their children’s performance.

· Ensure the safety and well beings of children remail vigilant at all times, follow health, safety, nutritional and hygiene standards.

Job Requirements

· Diploma in Early Childhood Care & Education/Advanced Certificate in Early Years.

· Computer literacy.

· Good Communication and Interpersonal Skills.

· Must be a good team player.

Student Care Teacher x1

Working days: Monday - Friday
Working Hours:
School Holidays : 7am-2pm & 12pm to 7pm ( 2 shift)
Non School Holiday: 12pm-7pm

Salary: $1500 - $1700
Location: (Ubi)

Interested applicants can also send your resume to WA:+65 8839 3566 (Ms Angel) and allow our Consultant to match you with our Clients.

No Charges will be incurred by Candidates for any service rendered.

LIEW ONN KEE REG NO : R22108518

THE SUPREME HR ADVISORY EA NO:14C7279

Responsibilities
• Guide student on their school homework and assignments
• Conduct daily student care and school holiday programs
• Monitor and record the student’s progress and ensure that learning goals are met
• Develop and implement new lesson plans and other creative activities
• Create a fun and interactive learning environment
• Communicate with parents on their child’s learning progress
• Provide administrative support for the centre’s operations and events

Requirements:

• Minimum O levels

Job Scope:

• Responsible for overseeing resident care, including program development, hygiene maintenance, and equipment upkeep.
• Manage resident interview records and feedback, ensuring adherence to procedures.
• Coordinate outing events and participate in care planning.
• Communicate with colleagues regarding duty handovers according to SOPs.

Job Requirements:

• Diploma in any discipline or GCE ‘A’ Level holder.
• Experience in Social Service sector or Healthcare is preferred.
• Willing to work rotating shifts including night shift, weekends and Public Holidays, Mon to Sun (rotating shift 5 day a week).

Working Hours/Shifts:

• AM shift: 8am to 5pm
• PM shift: 10am to 7pm
• Day Duty shift 7am to 7pm
• Night Shift 7pm to 7am

Check out Aber Care website for more details.

Interested applicants may email your updated resume to [email protected].

Abercare.sg | EA License No. 18C9070 | KOH SU WEN, CLARISSA| Registration No. R24119504|

Perform routine tasks under the supervision of registered nurses in a Home Care Setting .

• Care for the health, well-being and safety of elderly.
• Deliver nursing care needs for elderly.
• Prepare and conduct programme activities for elderly.
• Update Individual Care Plans and relevant records.
• Look after clients’ personal care needs and cleanliness.
• Support caregivers and volunteers in caring for clients.

Job Requirements:

• Min 2 years Singapore working experience in Geriatric care
• Healthcare related certificate
• Good communication and interpersonal skills.
• Possess a passionate disposition to care for elderly.

Check out Aber Care website for more details.

Interested applicants may email your updated resume to [email protected].

Abercare.sg | EA License No. 18C9070 | KOH SU WEN, CLARISSA| Registration No. R24119504

• Address infants' basic needs involves feeding them, showering, dressing them, and changing their diapers.
• Develop activities to provide a variety of learning experiences and opportunities that include reading, singing, and interacting with them.
• Observe and evaluate infants’ performance, behaviour, social development and physical health and make note of progress.

Requirements:

• Infants and Toddler Care and Development and Early Years Development Framework certified.
• At least 2 years of working experience.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R21100996

Job Description

We are looking to recruit committed individuals who have to serve together as a team to mentor children aged 7 – 12 by providing quality after-school care support in a homely environment.

You will play an active role in identifying the needs of the children and to support their learning and holistic development through the following:

• Supervising and guiding the children with their homework

• Planning and delivering programmes, such as character development programmes

• Organising enrichment workshops that can help promote the overall development of the children

• Curate creative activities to develop skills and expand mindsets in the areas of innovation, critical thinking and problem-solving skills.

• Engage children in outdoor play that serves to build psychomotor skills

As a significant adult figure to the children, you will be engaging with parents and caregivers as well as leveraging on resources in the community, for the well-being of the children.

If you have passion for children, understand the current issues facing children during this post pandemic environment, and want to take up the challenge

Other Requirements

• At least A-level or a Diploma in relevant discipline

• Preferably, WSQ Student Care certification

• Prior work experience with children with special needs is a plus

• Those without qualifications but have relevant working experience will also be considered

• Good team player

• Good communication skills

33hrs per week / 6 hours per day

Client Care Specialists manage customer queries and concerns for our e-commerce direct-to-consumer (DTC) business.

In this role, you will handle customer inquiries, process orders and modifications, & escalate issues across various communication channels. Success in this role requires maintaining composure under pressure and proficiency with computer systems.

YOUR NEW JOB

• Act as the first line of contact in addressing clients’ queries and needs; proactively solve issues while delivering a differentiated experience at every touchpoint and ensuring service standards are observed.
• Engage clients and build long-term relationships by going the extra mile, keeping in mind clients’ satisfaction as a core service value.
• Demonstrate sound understanding and knowledge of other products and services to be able to address general queries.
• Maintain a positive, empathetic, and professional attitude toward customers at all times.
• Respond promptly to customer inquiries through various channels.
• Acknowledge and resolve customer concerns efficiently.
• Process orders, forms, applications, and requests accurately and promptly.
• Keep detailed records of customer interactions, transactions, comments, and concerns.
• Communicate and coordinate with colleagues to resolve issues.
• Ensure customer satisfaction and provide professional customer support.
• Provide feedback on the efficiency of the customer service process.
• Assist in managing and training junior customer service representatives as needed.
• Contribute to data entry, order processing, problem-solving, inventory analysis, and customer correspondence.

WHAT IS NEEDED FROM YOU

• Minimum of 3 years of experience in customer service.
• Proven client care experience.
• Demonstrated ability to proactively address clients’ needs and resolve issues.
• Proficiency in using Airtable & Microsoft Office
• Fluency in English, written & verbal.
• Excellent interpersonal and communication skills; ability to engage customers and build strong relationships internally and externally.
• Demonstrates maturity, logical thinking, and critical decision-making.

WHAT WILL MAKE YOU STAND OUT

• Customer service experience in fashion or luxury retail
• Worked in fast moving SME
• Bachelor’s degree or equivalent
• Self-driven with a flexible mindset.
• Positive attitude, empathy, and resilience when addressing clients’ queries and needs.
• Possesses a ‘growth mindset’ and is self-motivated; willingness to reflect and embrace continuous self-improvement and development.

Metta Hospice Care (慈光安宁居家护理中心) is a key service provided by the Metta Welfare Association. As a member of the Singapore Hospice Council and the Asia Pacific Hospice Network, Metta Hospice Care provides free home hospice services to terminally ill patients of all ages and backgrounds.

Since our establishment in June 2000, we have supported over 5,000 patients in maintaining dignity and quality of life during their final phase at home. We care for patients referred by medical institutions and general practitioners, typically those diagnosed with life-limiting illnesses such as cancer and end-stage renal failure.

Our comprehensive care includes medical consultations, nursing assessments, and psychosocial support for both patients and their families, with additional emotional and social support provided by our Social Worker as needed.

As a Staff Nurse, the candidate is responsible in the following areas:

• To perform home visits to palliative care patients who are being referred
• To perform nursing assessment on the patients.
• To initiate nursing care plan and implement new measures of management.
• To adjust current medication to achieve maximum symptom control under doctor’s instruction
• To work closely with the Medical Director/Outsourced doctors on the cases.
• To educate caregivers/families on basic nursing procedures to ensure comfort and care
• To refer patients to other professional bodies such as inpatient hospice when the need arises for symptom control or respite care.
• To identify patients and families in need of financial assistance and refer to social worker/counsellor.
• To identify patients and families in need of specialized counseling to the relevant professionals.
• To prepare families for approaching death.
• To provide family with the emotional and bereavement support when necessary

Other Responsibilities

• To participate in Fund raising activities when the need arises.

Requirements:

• Minimum of 3 years of related experience.
• Diploma or degree in Nursing or equivalent, with a Nursing Certificate in Palliative Care.
• Registered with the Singapore Nursing Board.

Join Us:

If you are passionate about providing compassionate care to those in their final stages of life and want to make a meaningful difference, we invite you to join our dedicated team at Metta Hospice Care. Together, we can offer comfort, dignity, and support to patients and their families during their most challenging times.

Oversee the overall day-to-day operations of Senior Care Centre. Accountable for the maintenance of a safe environment for all clients, staff, and visitors. Ensure consistent delivery of excellent service quality to customers.

Duties and Responsibilities

• Lead and manage the full aspects of the daily centre operation.
• Ensure the client’s welfare & safety are well taken care of in the centre.
• Oversee the admission/discharge, assessment and overall care delivered to clients.
• Track clients’ outcomes and satisfaction.
• Provide regular updates of client’s medical and functional conditions to the caregiver.
• Plan and review activities programmes for clients and supervise the running of programmes that cater to needs and interests of seniors.
• Engage internal and external stakeholders in conducting meaningful activities to engage clients.
• Organize and conduct multidisciplinary meeting to ensure holistic care of clients.
• Manage transport fleet and ensure operational efficiency.
• Manpower Management and Development. Plan & manage Senior Care Centre staff duty roster.
• Provide overall operational leadership and supervision for centre staff.
• Promote a learning culture by supporting staff in upgrading their skills and knowledge through training and courses. Identify staff training / development needs.
• Ensure facilities, equipment and assets are in good working condition with scheduled servicing and maintenance
• Responsible for proper management of resources which is cost effective, meet quality and productivity.
• Conduct Risk Management Assessments to ensure centres provide safe care by analysing incidents and implementing solutions to reduce incidents.
• Responsible for incident management reporting, timely escalation, and resolution where possible.
• Ensure that the Centre is running in compliance with the requirements stipulated by MOH, government agencies and all other relevant authorities.
• Review & update Standard Operating Procedures (SOPs) on a timely basis in line with MOH service requirements. Ensure the centre is ready for service audits.
• Propose / implement measures to enhance continuous quality improvement.
• Maintain a high level of customer service and client engagement.
• Manage feedback and complaints from clients, caregivers, visitors and staff.
• Collaborate with external partners to promote community engagement.
• Engage and orientate volunteers from interest groups, organized groups, agencies, institutions, or individuals.
• Review and approve volunteers’ programmes according to guidelines / requirements.

Job Description:

• Manage customer’s enquiries from our digital platforms (voice and/or non-voice) and ensure customer enquiries are resolved to achieve customer satisfaction
• Handling customer's enquiries and complaints (High consumption, bill presentation, account opening and termination, bill adjustment, etc)
• Ensure productivity and quality standards are met
• Other ad-hoc duties as assigned

Job Requirements:

• At least 1 years of experience in contact centre handling voice and/or non-voice channels

Interested candidates do attach your resume to [email protected]

Attn: Angela Celeste Poh Li Ying (R2095367)

Recruit Express Pte Ltd (99C4599)

Night Residential Care Worker

• Working location: Near to Buangkok Mrt
• Working hours: 10.30pm - 8.30am | 4 days work week (follow schedule)
• Salary: $1900 - $2160
• Residential Care Worker will be working with the youths staying in an institutional facility, which focus on community rehabilitation. They are required to work night shifts.

Requirements:

• Able to do rotating shifts
• Proficient in MS Word, Excel, etc

Responsibilities:

• Oversee the residents on a daily basis; manage the welfare, discipline and standards of regimentation in the institution.
• Support the shift during emergency.
• Deliver Trauma-informed practices in daily interactions
• Ensure safety and security of premises, include perform body & property check, carry out security and night patrols, dormitory checks and conduct urine test (when necessary);
• Manage and provide care for the daily living needs of the residents in the Hostel;
• Able to develop positive relationship with the residents;
• Involve in taskforce, to assist and execute tasks required from the taskforce.

Chin Wai Loon Reg No: R24121618

The Supreme Hr Advisory Pte Ltd EA No: 14C7279