Happy Tutors Learning Centre is an education centre that aims to provide the highest quality of bespoke education services to our students. In our student care, we are focused on the quality of character building as well as academic excellence in order to best help the students. We are also committed to contribute back to the society and are registered as a Social Enterprise, a membership of the Singapore Centre for Social Enterprise (Raise).

This is where students EVOLVE into greater persons.

Job Description

• Provide a holistic programme with a strong emphasis on social values and character building.
• Guiding of school homework and the discovery of new knowledge for students to achieve academic excellence.
• Maintain an open communication with parents with regards to their children’s development.
• Ensure the safety and security of the children at all times.
• Be great team player amongst the centre colleagues.
• Have a positive attitude.
• Handle any other ad-hoc duties as assigned by the Supervisor.

Applicant Requirements

• Minimum O Levels.
• At least 1 year experience in student care or student-related activities.
• Good communication skills is a priority.
• Good work ethics and knowledge.
• Have patience and understanding of children's behaviours and psychological needs.

Location: 609 Bedok Reservoir Road

Working Hours: Mondays to Fridays 12pm to 6pm (any 2 days)

Interested candidates please apply.

Responsibilities:

• Provide nurturing and high-quality care for infants in a safe and stimulating environment.
• Plan and implement age-appropriate activities to support the development of infants in areas such as motor skills, language, and social-emotional growth.
• Monitor and record the development and well-being of each infant, providing regular updates to parents.
• Maintain a clean, organized, and safe environment that supports the infants' learning and play.
• Foster positive relationships with parents and caregivers, ensuring open communication about their child's progress and needs.
• Follow all health, safety, and regulatory guidelines in accordance with local regulations and center policies.
• Support the overall team in maintaining a collaborative and supportive working environment.

Requirements:

• Minimum GCE 'O' level or higher, with certifications in Early Childhood Education (Infant Care) preferred.
• Passionate about working with infants and helping them develop.
• Strong communication skills, both verbal and written.
• Ability to work in a team and independently, with attention to detail.
• Knowledge of child development and safe infant care practices.
• First aid and CPR certification is an advantage.

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

Wecruit Pte Ltd | EA License No. 20C0270

About Metta Home
Metta Home for the Disabled, part of Metta Welfare Association, is dedicated to providing holistic care and support for adults with intellectual disabilities. Our mission is to empower individuals to live independent lives, integrating them into the community while enhancing their quality of life.

We are currently seeking a passionate and dedicated Enrolled Nurse to join our team and make a meaningful impact on the lives of our beneficiaries.

Key Responsibilities
As an Enrolled Nurse, you will play a critical role in ensuring the health and well-being of our clients:

• Provide nursing care and manage the medical needs of clients, including administering medication and supplements.
• Ensure clients’ safety and support their engagement in activities in a safe environment.
• Review daily reports on clients' activities and assess progress in terms of Activities of Daily Living (ADL) and Cognitive/Leisure Skills (CLS).
• Mentor and guide junior nursing staff to enhance team performance and client care.
• Assist staff nurses in managing patient care and conducting assessments.
• Coordinate clients’ medical appointments and follow-ups as required.

Other Responsibilities

• Participate in donor, volunteer, and fundraising events.
• Assist with any other duties as assigned by management.

Job Requirements

• Minimum of 2 years of related nursing experience.
• Professional Certificate / NITEC in Nursing and registered with the Singapore Nursing Board.
• Willing to do shift work.
• Experience working with persons with special needs or geriatrics is preferred.
• Ability to work both independently and collaboratively within a multi-disciplinary team.
• Strong communication skills and ability to work effectively with internal and external stakeholders.
• Hardworking, meticulous, and responsible.

Working Hours:

• 6 days a week with 2 shift hours.

Why Join Us?
At Metta Home, you will have the opportunity to work in a supportive and dynamic team, making a direct impact on the lives of individuals with intellectual disabilities. If you are a compassionate nursing professional committed to improving the lives of others, we invite you to join our mission to empower and support our beneficiaries.

Join Us and Make a Difference!

• 5 Working Days, Weekend & PH OFF
• 4 Days 8am-6pm, One Day 9am-6pm
• Basic Salary: $3,500 - $3,800 + 14 Days AL + Sales Incentives ( $300-$900 Per Month After Probation) + Transport Allowance (If Has Car) + Performance Bonus
• Location: Near to Bedok MRT, Singapore

Summary:

• Your role involves actively seeking new business prospects to meet sales objectives and expanding our client base.
• Additionally, you will cultivate and strengthen connections with new and existing clients, comprehensively understanding their requirements, offering tailored solutions, and introducing new or alternative products to address their needs.
• You will work closely with the sales team, utilizing strong communication and negotiation skills to identify, upsell and cross-sell opportunities for potential and existing clients.
• You will play a crucial role maintaining long-term partnerships and maximizing revenue from new and existing clients, for the company.

Duties and Responsibilities:

1. Account & Client Relationship Management:

• Develop and maintain strong relationships with assigned clients.
• Understand clients' needs, business objectives, and challenges to provide tailored solutions.
• Provide consultation and proposals for indoor plants and landscape solutions.
• Managing new and existing client accounts.
• Act as the point of contact for clients and ensure a seamless and positive experience for clients.

2. Sales Target Achievements:

• Focus on acquiring new customers to achieve revenue growth and meet sales targets
• Additionally, aim to achieve revenue retention and growth from existing customers
• Negotiate/close deals and handle customer feedback.\

3. Collaboration and Coordination:

• Work closely with other departments such as operations, accounts, and CRS team.
• Ensure a coordinated approach to client management.
• Share insights and feedback from clients to improve products and services.

4. Performance Monitoring and Reporting:

• Monitor and report on sales performance.

Job Requirements:

• Degree or Diploma in any related field
• At least 2 years of experience holding a leadership role in Sales.
• Comfortable in using systems such as Microsoft Dynamics 365 Business Central.

Leong Jia Qi Reg No. : R24124746

The Supreme HR Advisory Pte Ltd EA No. : 14C7279

At Lakeside Family Service Centre, we believe in the power of meaningful work and the impact it can have on individuals and communities. We are dedicated to providing support and advocacy for families and individuals, ensuring they have access to equal opportunities and resources to thrive. As we continue to expand our services, we are looking for passionate individuals to join our team and make a difference in the lives of those we serve.

Our Mission:

To fulfil our Christian responsibility to the society by caring for the community.

Duties:

- Provide case management and appropriate level of care through risk assessment, care planning, and interventions to youths at risk and their families.

- Collaborate with schools and community stakeholders to implement a holistic intervention and supportive care plan for youths and families.

- Conduct and facilitate psycho-education group sessions according to the curriculum provided to youths.

- Relevant work experience of at least 2 years with youths and families is preferred.

- Preferably trained in FAST (Family and Adult Support Tool) and/ or YLS/CMI (Youth Level of Service/ Case Management Inventory).

- Knowledge and ability to case assess, engage, and carry out intervention plans in a timely manner.

Requirements:

- Minimum Degree/ post graduate in Social Work or Counselling.

- Be able to work with clients in time-based programs to achieve desired outcomes.

- Good team player with interpersonal skills in working with youth

• Part of the centralised referral team that is responsible for:
• Management of referrals for all Senior Care Centres (SCCs),
• Implementation of Admission processes centrally and at SCCs,

Principal Responsibilities

• Liaise with referral Source/ Agency for referrals related matters such as obtaining sufficient information (past medical history, social reports etc) for referral screening, other contacts for non-responsive contacts.
• Screen referrals for right siting of services according to the criteria
• Contact clients or caregivers to clarify services and needs which includes financial assistance, transport, escort etc.
• Schedule appointments for admission assessment accordingly and update centres of the referral status.
• Conduct pre-admission counseling which includes explaining the service terms and fees to the clients or caregivers, clarifying their concerns if any.
• Raise referrals to other service providers.
• Provide reports to the management on referrals status and centre vacancies for monitoring and reporting purposes.
• Support the onboarding of new staff in centre-based administrative processes.
• Carry out other responsibilities and duties as assigned from time to time, e.g. coverage duties at centres and HQ.

Requirements

• Min Diploma in any courses
• min 1 to 2 years of PSA / Case Management / Care Coordination in healthcare industry

Up to $4K

Office hours

Senior Care Centre

Interested candidates, please forward your resume to [email protected]

Consultant: Huang Jingsheng Kevyn (R1333338)

Recruit Express Pte Ltd (99C4599)

Responsibilities:

• Identify and establish international payment gateways in the South Korea.
• Maintain and nurture strong relationships with local payment service providers in these regions.
• Negotiate with payment service providers to secure competitive service fees and currency exchange rates.
• Ensure the reliability and diversity of payment gateways.
• Suggest and implement incentive programs as needed.
• Undertake additional tasks as assigned.

Requirements:

• Bachelor’s degree in Finance or related discipline
• 3+ years working experience in USA, South Korea, Japan and Taiwan PSP
• Interests in cryptocurrency products
• Solid experience in establishing payment channels

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume to [email protected]

EA License No: 13C6305

Reg. No.: R23117856

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Our client is a leading medical solutions provider in Asia. Due to their current expansion plan, they are looking for a Medical Sales Representative, Senior to join their team, in hopes of developing the current high performing team. They are located in the Central.

Responsibilities:

• Maintain and strengthen relationships with existing customers, focusing on providing excellent service and achieving high-quality outcomes.
• Assist the Team Lead in developing and executing business strategies for new product lines and market opportunities.
• Collaborate with the Team Lead to offer consultative services to clients, for both renovation projects and new installations.
• Attend and participate in trend show or exhibitions, to stay updated on market trends and customer needs.
• Improve relationships with key opinion leaders (KOLs) and ensure regular client engagement to enhance connections.
• Meet and exceed assigned sales targets.
• Grow the customer base by networking and building relationships to support long-term business growth.
• Oversee the entire product life cycle management for various models and SKUs.
• All other ad-hoc duties as assigned.

Requirements:

• Minimum Diploma in Biomedical Science / Science or other relevant field studies
• Minimum 2 years’ relevant working experience in medical equipment

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115553 (Lai Hor Yan)

Job Description

· Assess patients needs for therapy and provide necessary therapy services

· Develop and review effective treatment programs for patients

· Document and audit patient care; collect and report statistics

· Supervise and guide junior staff in physiotherapy intervention

· Initiate sharing and promote learning culture for evidence-based practice

· Facilitate engaging group exercises to improve biopsychosocial care

Job Requirements

· Diploma/Degree in Physiotherapy

· Qualified and fully registered with AHPC

· Min. 3 years of relevant working experience

Interested candidates please send in your resume to:

[email protected]

EA Personnel: Valerie Yong Kian Fung

CEI No.: R1103704

Recruit Express Pte Ltd, EA License No.: 99C4599

Job Description

• Working in an After School Care Centre based in MOE Primary Schools.
• Ensure classroom discipline and safety of children under your care.
• Need to be responsible and be a good role model for the children.
• Need to have the passion and love for the children.
• Committed to working long term.
• Provide guidance and homework supervision to a class of primary school children (P1-P6) in their homework and spelling.
• Work effectively and proactively in a dynamic school environment.
• Conduct in-house program and instill good habits and values.

Job Requirements:

• Possess genuine care to mentor/guide/work with children in primary schools.
• WSQ Intro to Student and Youth Care (SCC) certification has added advantage.
• Experience in school-based student care preferred.
• Able to discipline students patiently and firmly.

Others

• We offer an attractive package with good employee benefits, conducive working environment and good career growth.
• Work-life balance with opportunity to work from home.
• Remuneration and benefits will commensurate with qualifications and experience.

Our Organisation:

Commit Learning SchoolHouse (CLS) is a brand under Commit Learning Group, a leading provider of quality student care and preschool care services.

Highlights:

• Competitve salary with CPF and bonuses
• Opportunity to work with Children
• Conducive working environment

Responsibilities:

• Interacting with and supervising children aged 4 to 6 years old
• Designing and implementing diverse developmental and captivating activities
• Instilling positive values while providing guidance to children
• Creating a safe and healthy environment in accordance with KCare Programme standards
• Establishing rapport and engaging in discussions with parents regarding their children's progress and accomplishments

Requirements:

• Relevant experience within Kindergarten settings
• Passion for working with children
• Willingness to learn and grow with the organisation

Job Description:

• Plan and carry out meaningful and purposeful programmes and activities to enable residents to learn new things or continue to use their abilities
• Help residents experience autonomy by supporting them in their basic activities of daily living (e.g. dressing, meal, toileting, personal hygiene, mobility) through appropriate levels of prompt/cues
• Support therapy interventions in the ward to enable residents to optimise their functions in daily living
• Perform general housekeeping to maintain cleanliness of wards including equipment, furniture and tools, crockery
• Meal set up and assist in serving meals and drink to residents
• Collaborate with staff in the ward to deliver quality care services to residents (eg. Vital signs taking for residents)
• Maintain care excellence through proper documentation of the residents’ progress
• Assist Volunteer Coordinator in collaborating with volunteer and community in running volunteer-supported activities for residents

Job Requirements:

• Relevant experience would be an advantage
• Entry level is welcome as long as with compassion, caring and thoughtfulness
• Advantageous for candidates with WSQ Certificate in Healthcare Support (Nursing Care)
• Able to communicate with team members and maintain good teamwork
• Physical fit to handle the needs of care residents

We are located at a central location along 354 Alexandra Road, which is 5 mins walking distance from Queensway MRT station.

MapleBear Alexandra is looking for an infant care teacher who is FUN, ENERGETIC, PASSIONATE and WILLING TO LEARN.

Perks:

- Annual performance bonus, AWS and medical benefits

- Vacation and leave policies

- Opportunities for career advancement

- A warm, friendly and inclusive work culture

Roles & Responsibilities:

- Uphold and support Centre’s philosophy in infant care and development.

- Conduct professional practices in line with guidelines set in ECDA’s Early Years Development Framework.

- Work in partnership with parents to foster holistic and positive development in infants / young toddlers.

- Design and implement lessons plans / activities based on Centre’s curriculum.

- Reflect and document evaluations of lessons.

- Monitor and document growth and development progress of infants / young toddlers in prescribed forms.

- Liaise closely with the Principal on any matters concerning student development, performance or behavior that are of concern.

- Supports the school in festivals and events preparations.

- Execute daily routine in accordance with the time schedule.

Skills & Qualifications:

- Certification in Infant / Toddler Care and Development (CIT) / Higher Certification in Infant Care (HCIC) / Advanced Certificate in Early Years (ACEY)

- Candidates who are currently pursuing certified courses may also apply.

- Ability to engage children and deal with them in a positive and caring manner

- Has good interpersonal and communication skills

• Plan and conduct activities for the elderly in that promotes health and wellness both one-to-one and group setting
• Supervise and assist elderly to participate in exercise programme safely
• Provide assistance to elderly in basic hygiene needs, Activities of Daily Living (ADLs) and mobility
• Carry out simple assessment and documentation on a daily basis
• Assist in monitoring of vital signs
• Monitor elderly who needs the supervision for their medication consumption
• Ensure proper housekeeping and cleanliness of activity areas and equipment
• Maintain the inventory of equipment used
• Acts as effective member of the SCC team
• Consult available therapist(s) to provide better care for the elderly
• Supports and contributes to the development of the centre
• Active continuing education and training
• Any other duties assigned by the Centre Manager and/or Allied Health Professionals

Qualifications

• HMI/ITE/WSQ related study in Healthcare Support
• Experiences in working in other Intermediate long term care sector or relevant experiences working with the elderly or disabled is preferred

Job Title: Client Care Specialist

Industry: Fashion E-Commerce
Employment Type: Permanent

Role Overview

We are seeking a dedicated Client Care Specialist to manage customer inquiries and concerns for our direct-to-consumer (DTC) fashion e-commerce business. The role involves handling inquiries, processing orders and modifications, and escalating issues as needed through various communication channels. Success in this role requires a customer-centric attitude, problem-solving skills, and proficiency in using computer systems.

Key Responsibilities

• Serve as the primary point of contact for customer queries, ensuring prompt and effective resolution while maintaining high service standards.
• Build and maintain strong customer relationships by delivering exceptional service at every interaction.
• Develop a comprehensive understanding of the company’s products and services to address inquiries effectively.
• Maintain a professional, empathetic, and positive attitude in all customer interactions.
• Handle order processing, modifications, applications, and requests with accuracy and efficiency.
• Record and track customer interactions, transactions, and feedback to ensure seamless issue resolution and process improvement.
• Collaborate with internal teams to resolve complex issues and provide feedback for service enhancements.
• Assist in training and mentoring junior team members as needed.
• Support various operational tasks, including data entry, inventory analysis, and customer correspondence.

Qualifications

• Bachelor’s degree or equivalent with at least 3 years of experience in customer service, ideally in the fashion or luxury retail sector.
• Proven ability to address customer needs proactively and resolve issues effectively.
• Strong interpersonal and communication skills, with the ability to engage and build relationships with customers and internal teams.
• Demonstrated maturity, logical thinking, and decision-making capabilities.
• Proficiency in computer systems and familiarity with e-commerce platforms is a plus.

This role offers the opportunity to be part of a dynamic and customer-focused team in a fast-paced fashion e-commerce environment.

(EA:20C0196)

R22108971

Responsibilities

· Attend to enquiries and feedback received in person and via telephone calls and emails promptly and professionally

· Record and manage Customer Care issues and Lost & Found reports in the CRM system according to the established criteria and guidelines

· Maintain secured custody of found property

· Update and maintain notice and display boards with the public activities/ events conducted within the premises, and the appropriate environmental and service information

· Assist customers on facility bookings, programme registrations and handle over-the-counter payment collections

· Perform daily settlements and financial reconciliations for revenue submissions

· Identify improvements and propose recommendations to address operational challenges

· Opportunities to work across the various venues of Singapore Sports Hub

Requirements

· Have a genuine passion for customer satisfaction

· Good communication skills

· Ability to work well in a team

· Pro-active, self-motivated and keen learner

Job Description & Requirements

• In our organisation, Student Care Centre (SCC) teachers are known as SCC Coaches are the heart and soul of our business. They inspire, nurture and coach students, helping them surpass yesterday’s personal best. The job is challenging, but the rewards of helping students and making a difference is an experience you will never forget.

Who we look for

• You are an intensely passionate educator who loves nurturing kids – not just the brightest but also the shy underdog. You will happily go outo f your way to bring the best to your students and bring out the best in them.

Snapshots of our ideal candidate

• Clear, compelling interpersonal and communication skills.
• Thrives in a high-buzz, low bureaucracy work culture.
• Nurturing, possesses a natural affinity with children.
• A strong desire to inspire and groom the generation of tomorrow.

Roles and Responsibilities

• Care and Supervision of Primary School students in after school care setting.
• Guiding the students in their school homework.
• Delivery of Commit Learning SchoolHouse holistic development curriculum.
• Adhoc administrative duties
• Working hours : 10.00am to 7.00pm (Mon - Fri)

Locations of Job Openings

• Bukit Timah
• Holland/Dover
• Woodlands
• Yishun
• Bishan
• Hougang
• Serangoon
• Sengkang/Punggol
• Tampines
• Pasir Ris
• Simei
• Farrer Park
• Commonwealth/ Tanglin
• Jurong West

Highlights:

• Structured AOP Centres
• Location: Islandwide – Near to your residing area
• Good Career Advancement with good benefits
• AWS & Performance Bonus
• Annual Leave 21 Days
• Yearly Increment

The Challenges:

• Perform Routine Care and take care of infants from 2 months to 18 months
• Provide timely routine care to meet the needs of the infants.
• Plan and execute lessons plans and activities for the infants
• Documentation of infant daily and weekly progress

What It Takes:

• Certificate in Infant Toddler Care, Higher Certificate in Infant Care & Advance Certificate In Early Years
• Candidates undergoing Part Time HCIC and ACEY evening course can apply
• Minimum 2 years of working experience in similar setting
• Passion to serve and someone who put children first

Talents@Work Pte Ltd (21C0501)

Joshua Tan (R22107946)

AWS + PB

Attractive benefits (Medical + Dental + Birthday Leave)

Yearly Increment

Light workload (Lesson plans provided)

No Saturdays

Job Responsibilities:

• Implementing the curriculum for the class.
• Preparing progress reports for children and developmental protfolios for the class.
• Maintaining of teaching resources, decorations and learning environment of the classroom
• Fostering positive relationships with children and parents.
• Providing timely routine care to meet the needs of the infants.

Job Requirements:

• Certificate in Infant/Toddler Care and Development (CIT) / Higher Certificate in Infant Care (HCIC) / Advanced Certificate in Early Years (ACEY) – EY1/EY2
• Good communication and interpersonal skills
• A team player with passion and interest in caring for and developing infants and toddlers

Locations Available:

Pasir Panjang, Fajar, Marsiling, Ghim Moh, Tampines, Clarke Quay, Tai Seng, Toa Payoh, Tanjong Pagar, Kova, Bedok, Kallang, Pasir Ris, Simei, Clementi

Interested candidates please send your updated resume to [email protected] or whatsapp 80847248

有兴趣的老师们请把简历投到 [email protected] 或whatsapp 93550636.

Join our telegram channel for the latest updates!

https://t.me/preschooljobssg

Cloud Recruitment Pte. Ltd. (23C1888)

Melodie (R22104898)

• Working Days: 5 days/week – 44 hrs (3 shifts)
• Salary: $2,200 to $3,100
• Potong Pasir

Responsibilities

• Carry out the daily operational duties and supervise residents in their regular activities
• Assist residents with any difficulties related to day-to-day issues at Dayspring Residential Treatment Centre and ensure their welfare and safety
• Promote discipline among the residents and be a mentor/role model to them
• Assess, respond and handle crises or conflicts
• Carry out individual therapeutic interventions based on care plans by treatment team
• Participate in providing physical, emotional, spiritual, mental, educational, and social needs of residents

Requirement

• With experience in working with youth at-risk
• With basic processing and counselling skills
• With knowledge of common issues and disorders that appears in trauma and abuse
• Willing to work on 3-shift rotations and over weekend/Public Holidays

Interested applicants can email your CV to [email protected] or whatsapp to +65 89249206

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

Work location at Choa Chu Kang.

Job Highlights

• We offer attractive salary and incentives
• We provide opportunities for career advancement
• We provide healthcare and medical benefits

Job Description

If you have a warm personality, value good customer service, eloquent in English, and are willing to learn and grow with the company, then you are most welcome to be part of our fun-loving and dynamic team!

Responsibilities

• Attend to walk-in customers and incoming phone/email enquiries
• Provide professional course consultation and excellent customer service to prospective customers
• Work closely with the Operations Manager in placements and scheduling of classes
• Communicate and coordinate with customers in ensuring prompt follow-up and closure for all enquiries
• Process class registrations and payments
• Correspond with existing customers through phone, text messages, emails and letters
• Coordinate with external vendors and suppliers
• Perform a variety of administrative duties in support of the day-to-day operations
• Ensure the safety and appropriate behaviour of students at the centre
• Tidy and prepare the classrooms before lessons

Requirements

• Fluent in English and Mandarin, to handle English and Mandarin speaking customers
• Confident and tactful in handling customer’s needs
• Passionate in providing excellent customer service
• Possess good communication skills
• Must love children and comfortable working around them
• Possess a cheery and pleasant disposition
• Meticulous and systematic with administrative procedures
• Has a good eye for details
• Excellent team player with a people-oriented personality
• Proficient in Microsoft Word, Excel and other administrative applications
• Applicants with experience working in tuition or enrichment centres have an added advantage
• Work day: 5-day work week – 3 weekdays and 2 weekends or 4 weekdays and 1 weekend.

WHY JOIN US?

• We offer attractive salary that commensurate with work experience
• We provide opportunities for career advancement within the company
• We provide healthcare and medical benefits

• Supervises and controls the quality and operations of the center.
• Provide leadership and guidance to the staff, promoting a welcoming, positive, and supportive environment within the center.

Requirements:

• Diploma and above
• At least 2 years of experience in student care.
• Proficient in content knowledge for homework guidance.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Shape young minds in a vibrant, nurturing environment!
Join our passionate team dedicated to holistic growth and innovative learning, located conveniently in Ubi.

First Konnection – The Authorized Education Recruitment Specialist for this Role

What You Can Expect:

• Streamlined Process: Let us handle the logistics while you focus on showcasing your expertise.
• Direct Communication: Receive timely updates and clear guidance throughout the application process.
• Personalized Advice: Leverage our insights to present your strengths and secure the role.

Key Responsibilities:

• Deliver engaging lessons, helping students grasp key concepts and complete their daily homework and spelling tasks.
• Supervise and care for primary school children (Primary 1 to 6), ensuring their safety and well-being from school to the student center.
• Communicate regularly with parents and caregivers about students’ behavior and learning progress.
• Maintain the cleanliness and hygiene of the center, ensuring a safe environment for all.
• Assist with ad-hoc duties as delegated by the Centre Head.

Requirements:

• Strong ability to guide all 4 primary school subjects: Chinese, English, Math, and Science. Proficiency in Mandarin is required to guide students in the Chinese language subject.
• A demonstrated work ethic, integrity, and a positive attitude.
• A genuine passion for working with children and supporting their growth.
• Previous experience teaching children, especially at the primary level, is preferred.

If you have the passion and commitment to excel in this role, we would love to hear from you.

EA Registration No.: R23111820 (Ben Chang)
EA Licence No.: 22C1307 (First Konnection Pte. Ltd.)

Customer Care Officer (Order processing) - Training provided

• Permanent role
• Work location: Toa Payoh

Call & Service Activity Management

• Answer customer calls and register them in the service management system following the call management process and quality compliance requirements
• Determine the routing of the customer call depending on the customer’s request and contract obligations
• Create service work orders if necessary
• Assign and dispatch Field Services Engineers (FSE’s) to assign service orders based on the advice of the FSE with helpdesk / response center duty or the Team Lead Field Services (or Service Delivery Manager) in the district
• Order spare parts if required and dispatch to FSEs/ customers
• Plan & coordinate the Preventive Maintenance schedule with customers & FSE. Escalate to CS Delivery Manager for non-compliance.
• Inform Customers about the status of their call and make detailed appointments
• Manage the progress of the customer call and escalate if service levels are in danger

Quotation & Order Process Management

• Prepare service opportunities in SFDC
• Prepare services and spare parts quotations to customer following the Quotation Process.
• Get T&M and service quotes approved by District Operations Manager, Team Lead or Account Manager CS
• Send the approved T&M quote to the customer
• Follow up with customers on open quotations
• Process Customer Purchase Orders for services and spare parts.
• Manage DMR / billings and the closing of corresponding work orders

Order / Invoicing & Service Record Retention

• Compile service reports, parts delivery notes and other supporting documents for the purchase order invoicing
• Manage the Service Report retention process, ensure service reports properly filed for the audit purposes

Logistics support

• Follow up delivery status of ordered spare parts. Identify delivery issues and take corrective actions timely by working closely together with suppliers and physical distribution to resolve the issues
• Coordinate inbound/ outbound delivery of parts, and local shipment to customer site
• Coordinate warehouse activities (if applicable)
• Follow up hold procedure in case of hazard situations
• Report Defective on Arrival (DEFOA) following DEFOA process
• Comply with export control regulation

Requirements:

• Diploma in Business Administration or equivalent.
• Experience in Sales Operations or Customer Services preferred
• Proactive and with good communication skills
• Fluent in English, verbal and written in addition to local language
• Knowledge of Microsoft office tools (especially Excel & Word) required. Knowledge of ServiceMax and SAP is a plus

This role will support Manager, Centre-Based Care, to ensure smooth and effective execution of new care pilots, services and programmes aimed at enhancing client care quality and community care integration.

Working Location: Woodlands Care Home