Duties:

Responsible in running the operations of the café. Responsible for opening and closing of café. Lead the entire F&B team, Establish targets, KPI’s, schedules, policies and procedures. Coaching and training of service staff. Maintain high level of service standard and cleanliness of café. Comply with all health and safety regulations. Building strong rapport with guests. Handle guest feedback/complaints. Handling of staff roster and schedule.

Job Requirement

1. Min 2 year of relevant experience in supervisory role in F&B environment
2. Preserve excellent levels of internal and external customer service
3. Identify customers needs and respond proactively to all of their concerns
4. Good F&B and POS knowledge, able to use MS office
5. A hands-on person in delivering F&B services
6. Creative and positive working attitude
7. Work with passion, zest, energy and professionalism

Outbound Call Associate

• Proactive contact and engage customers to gather critical information through survey activities

• Meet and achieve the individual and company’s key performance indicators

• Acquire a strong knowledge of the products and services, culture and processes

• Provide quality customer service and prompt follow-up to customers over the phone and/or email

• Listen to customers’ needs, probe to redirect to the intent of the question and offer alternative solution

• Resolve customer queries efficiently and escalate issues promptly

• Submit regular reports to Team Lead and propose new ideas and strategies to improve work performance

• Other duties as assigned by Team Lead and/or Branch Head

Requirements

• Diploma / NITEC / GCE ‘O' Level or equivalent
• Minimum C5 for English O level
• Preferably with 1 to 2 years of working experience in call centre environment and/or service related industry


Special Knowledge or Skills:
• Pleasant disposition with good communication skills
• Fluency in a second language
• Computer literate and good typing skills

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

At Joy Beaute, we believe that true wellness is achieved by nurturing both the body and the mind. Our team of highly trained professionals provide our clients with exceptional care and guidance, ensuring that each client receives personalized attention and tailored solutions to meet their unique needs.

Job Description

The Manager will play a crucial role in managing and overseeing the daily operations. Primary responsibilities will include supervising a team of beauticians, ensuring excellent customer service, maintaining outlet hygiene standards, and contributing to the overall growth and success of the business.

Key Responsibilities

1. Supervise and lead a team of beauticians, providing guidance and support to ensure high-quality service delivery.
2. Conduct regular training sessions to keep the team updated on the latest beauty techniques, trends, and products.
3. Monitor and maintain outlet cleanliness, organization, and hygiene standards in compliance with health and safety regulations.
4. Manage inventory of beauty products and supplies, ensuring timely ordering and stock management.
5. Address and resolve customer complaints and concerns professionally and efficiently.
6. Perform beauty treatments and services as needed, including facials, manicures, pedicures, waxing, makeup, and more.
7. Assist in developing promotional strategies to attract new clients and retain existing ones.
8. Prepare and manage staff schedules, ensuring adequate coverage during peak hours.
9. Maintain accurate records of sales, expenses, and staff performance.
10. Foster a positive and motivating work environment, encouraging teamwork and professional growth.

Regular Responsibilities

• To organise and manage matters relating to correspondences and reports within the Service Division - Business Centre Asia
• Organizational duties including but not limited to Powerpoint presentations, memo preparations, management statistics and evaluations within the Service Division.
• Back office system (SAP) organization and maintenance
• Handling of customer complaints
• Training co-ordination within the Service Division
• Organization and maintenance of customer contracts.
• Planning and organization of on-site customer management meetings and reviews.
• To handle other matters related to Service Division as and when such matters arise.

Minimum Requirements

• Good command of both written and spoken English
• Good computer skills, i.e. Microsoft Office, etc
• Responsible and detailed orientated
• Good personality and strong interpersonal and communication skills
• German language and SAP S4/Hana knowledge of advantage

We are seeking a highly skilled professional to support the Project Manager in ensuring the successful execution of IT-related projects. This role requires hands-on experience in IT project management, with a proven track record of overseeing project planning, execution, and resource coordination. The ideal candidate will excel in risk management, stakeholder communication, and maintaining alignment with project goals, budgets, and timelines.

Here are some key responsibilities and duties typically associated with this role:

Key Responsibilities:

1. Project Planning and Execution:

• Assist in developing and implementing project plans, including setting goals, budgets, and timelines.
• Monitor project progress and propose adjustments to schedules or strategies as necessary

2. Team Coordination:

• Coordinate communication between project team members and stakeholders to ensure effective collaboration
• Facilitate project meetings, prepare agendas, document discussions, and track action items

3. Resource Management:

• Oversee the procurement of resources and materials, ensuring they meet project specifications and are delivered on time
• Allocate appropriate resources to ensure projects are completed within the given time and budget

4. Risk Management:

• Implement risk management strategies to minimize project risks and prepare contingency plans for potential problems

5. Reporting and Documentation:

• Provide detailed reports on project outcomes against initial objectives and criteria
• Support the Project Manager in contract administration, ensuring compliance with legal and organizational standards

Skills and Qualifications:

• Education: Typically holds a Bachelor's Degree in Project Management, Engineering, or a related field
• Experience: Minimum 2 years Hands-on project management experience, often having progressed through various roles within project teams

Shortlisted candidate will be notified.

The incumbent is in charge of boosting the Commercial Performance and plays a crucial role in driving revenue and ensuring the hotel’s financial and business objectives are met and everything is financially sound. Here’s an outline of their scope of work:

How your day looks like:

Strategic Planning and Revenue Growth

• Develop and implement strategies to maximize revenue across all departments (rooms, food and beverage, events, etc.).
• Analyze market trends, competitor performance, and demand patterns to adjust pricing and promotions.
• Provide regular updates on sales performance, operational metrics, and financial results.
• Collaborate with the Revenue Management and Sales teams to optimize pricing, distribution, and inventory strategies.

Sales Oversight

• Work closely with the Director of Sales and Marketing to ensure effective campaigns and promotions align with the hotel’s business goals.
• Drive initiatives to attract and retain key accounts and business partnerships.
• Evaluate the success of sales and marketing efforts and recommend improvements.            

Operational Leadership

• Oversee the performance of commercial departments (e.g., Sales, Marketing, Events, and Reservations).
• Ensure alignment between operations and the overall commercial strategy of the hotel.
• Identify opportunities for operational efficiencies that enhance profitability.
• Special projects champion to elevate Guest Satisfaction and improvement of process.
• Act as the General Manager’s representative in their absence, providing strong leadership and decision-making support.         

Financial Performance Monitoring

• Monitor key performance indicators (KPIs) such as RevPAR (Revenue Per Available Room), ADR (Average Daily Rate), GOP (Gross Operating Profit) and occupancy rates.
• Prepare and present regular financial and performance reports to senior management.
• Identify underperforming areas and create actionable plans to address them.

Customer Experience and Brand Alignment

• Ensure that commercial strategies are aligned with delivering an exceptional guest experience.
• Maintain consistency with brand standards while adapting to market-specific needs.

Team Development and Leadership

• Guide and support department heads, ensuring alignment with the hotel’s objectives.
• Mentor and develop team members to build a high-performing commercial team.
• Foster cross-department collaboration to achieve business goals.

Stakeholder and Owner Relations

• Act as a liaison between the hotel management team and stakeholders/owners to communicate performance and strategies.
• Address stakeholder feedback with actionable plans to meet expectations.

Core Skills Required:

• Strong understanding of revenue management, sales, and marketing principles.
• Analytical and strategic thinking skills.
• Excellent communication and negotiation abilities.
• Leadership and team-building capabilities.
• Ability to adapt to changing market conditions and implement innovative solutions.

This role is highly dynamic and central to a hotel’s financial success, blending operational leadership with a focus on strategic growth and guest satisfaction.

How do I deliver this?

Tell it like it is- Authentic, honest, you mean it, sincere, true.

Have fun and make friends - fun, energetic, whimsical, upbeat, “wink", casual.

I've got your back- Accountable, responsible, makes up for own promises, knows how to take ownership, follows - thru, dependable.

Play to win - Original, cutting edge, new, "outside the box”; open to new possibilities, different.

Right here, right now - Attentive, detail-oriented, always focused, always in the moment, precise, owns the guest.

A provider of comprehensive security solutions in Singapore, is seeking a dynamic and results-driven Business Development Manager to join our team. With a strong reputation for delivering top-tier security services, we are dedicated to protecting our clients' assets and ensuring peace of mind.

In this role, you will be responsible for expanding our customer base and driving revenue growth by identifying new business opportunities, developing and implementing effective sales strategies, and building and maintaining strong relationships with clients. If you're passionate about the security industry and thrive in a fast-paced, growth-oriented environment, we want to hear from you.

Responsibilities

• Identify new business opportunities by researching and analyzing market trends and customer needs in the security industry.
• Build and maintain strong relationships with new and existing clients to meet sales targets and drive revenue growth.
• Conduct market research to understand potential clients and the competitive landscape.
• Create and deliver compelling sales proposals that showcase the value of our security services.
• Develop and implement pricing strategies to optimize profitability, including competitive analysis and pricing optimization.
• Collaborate with the operations team to ensure service delivery aligns with client needs and expectations.
• Strategize business expansion, balancing financial goals with customer satisfaction.
• Attend industry events and networking sessions to promote company services and build business relationships.
• Prepare regular reports on sales performance, market trends, and competitor activity.
• Work closely with senior leadership to support the company’s strategic goals and vision.

Requirements

• 3-5 years proven experience in the security industry, with a strong understanding of market trends, services, and client needs.
• Established network of business contacts within the security sector, with the ability to leverage these relationships to drive business growth.
• Track record of success in sales, business development, or account management, particularly in achieving revenue targets.
• Strong negotiation and presentation skills, with the ability to create compelling proposals and close deals.
• Ability to conduct market research and competitive analysis to identify new business opportunities.
• Excellent communication and relationship-building skills to maintain strong client relationships and foster new connections.
• Strategic thinking with experience in developing and implementing pricing strategies and business expansion plans.
• Self-motivated and results-oriented, with the ability to work independently and as part of a team.

Benefits:

• Salary negotiable based on experience and industry expertise.
• Performance-based incentives to reward high achievers and drive growth.
• A dynamic and growth-focused work environment, with opportunities to influence strategic direction and business expansion.
• Collaboration with senior leadership, providing exposure to high-level decision-making.
• Flexibility and autonomy in managing client relationships and business development initiatives.

Please submit resumes to [email protected]

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

ESSENTIAL DUTIES AND JOB RESPONSIBILITIES

• Retail Sales Development:

Build the sell-out objectives by brand and by category for the area and per door.

Identify and build the yearly sell-out strategy to gain in market share.

Propose and recommend proactively corrective sell-out actions to improve the business and seize potential opportunities.

Be on the floor to drive sales along with Retail Supervisor (in Singapore) and be pro-active in sharing feedback to RM/AM and action plan to boost sales

Build a close relationship with the Perfumes & Cosmetics airport/terminal/store retail management.

Provide monthly sell out reports & analyze POS Performance (Sell Out, market share, share of space, pricing…)

Conduct field analysis: gather and communicate information about our sell out as well as competition activities and make recommendation to the Team

• Management of Sales Force:

Manage >10 BC or advanced BC or specialist with individual and collective meeting, adapting expectation and being fair and motivating in the way they are managed

Recruit, follow, develop, and evaluate BC (& promoters), monitoring their motivation, skills, and performance (quantitative and qualitative)

Create a team spirit getting the right person at the right place at the right moment

Organize their planning and zoning in order to maximize the sell out and profitability

Communicate monthly sales target to BCs and follow-up on their achievement.

Work, implement and follow-up on an incentive plan aligned with the sell-out objectives.

• Brand Image, Marketing & Merchandising:

Visit the POS on a regular basis to monitor stock levels, merchandising displays, product mix and take corrective measures when necessary.

Implement the Merchandising and Marketing strategy: be fully responsible for Merchandising execution, implement the planograms per door according to the agreed assortments, ensure the marketing guidelines are applied.

Ensure all POSM, testers and GWP are ordered on time and in a controlled way with the support of Commercial Executive and Retail Supervisor

Liaise with the contractors on the promotion set up and order transparencies for the POS and promotion sites.

Install new counters ensuring qualitative execution and follow up.

• Animations Management:

Coordinate the animations implementation to achieve the objectives: prepare the brief based on competition activities and field experience, coordinate with the visual merchandising the set-up installation, set the sell-out target with the Senior Retail Manager/ Area Manager and build effective 360 activation plan to achieve the target in respect with the given budget, in charge of animations report.

Recommend extra opportunities to have extra space, visuals, promotion events etc.

• Training:

Collaborate with Regional Train to train BCs on new product, sales techniques, product knowledge, and coach them on performance skills.
Ensure grooming standards, sales techniques, product knowledge are well respected.

Conduct store visits to ensure training & coaching are optimal and identify future training needs.

Assess Beauty Consultants performance on a yearly basis.

Assistant Tax Manager (European MNC)

Our client is a leading International shipping brand and are expanding their team in Singapore.

Key Responsibilities:

Tax Compliance and Reporting

• Manage the preparation and review of corporate income tax returns for international jurisdictions. Ensure compliance with global tax reporting requirements, including CbC (Country-by-Country) reporting and FATCA.
• Assist in the preparation of tax provisions for financial statements, including IFRS compliance.

Transfer Pricing

• Support the development and implementation of transfer pricing policies and documentation.
• Conduct benchmarking studies and ensure compliance with local transfer pricing regulations.
• Collaborate with finance and legal teams to ensure intercompany pricing aligns with global standards.

Tax Planning and Research

• Assist in developing international tax strategies to minimize tax liabilities and support global operations. Research international tax law changes and provide recommendations for compliance and planning.
• Collaborate with cross-functional teams on tax-efficient structuring of cross-border transactions.

Audit and Risk Management

• Support international tax audits, including gathering documentation and responding to inquiries. Identify and mitigate tax risks related to international operations.
• Monitor BEPS-related developments and their impact on the organization.

Collaboration and Support -

• Act as a liaison between regional tax teams and the Global Tax Manager.
• Coordinate with external advisors to ensure timely and accurate deliverables.
• Provide guidance to regional tax teams on compliance and reporting requirements.
• Process Improvement and Technology
• Assist in streamlining tax processes and implementing automation tools.
• Support the integration of tax systems with ERP platforms to improve efficiency and accuracy.

Skills & Experience:

• Bachelor's degree in Tax, Finance, or related field.

• Professional Tax qualification (e.g., CPA, ACCA) is preferred.

• Minimum of 5 years of Tax experience, preferably in the shipping or maritime industry.

• Strong understanding of international and local tax principles.

• Proficient in accounting software and Microsoft Excel.

• Excellent analytical and problem-solving skills.

• Strong attention to detail and accuracy.

• Ability to work independently and as part of a team.

• Excellent communication and interpersonal skills.

To handle & manage the coordination of all Southeast Asia store planning projects.  Assist the management in the search of project negotiation with relevant landlords, vendors and partners.  Oversee the construction and completion of each location to ensure standards of quality are met in a timely and cost-effective manner while keeping AP Standards.

Job Description: Events Manager at a Gin Distillery

A bar and restaurant owned and run by the same passionate people of Tanglin Gin - Singapore’s first Gin Distillery.

Tanglin Gin - Singapore’s first distillery has relocated to a central area with a FnB front,

showcasing our products through hospitality, masterclasses and distillery tours with the

aim to grow our brand organically. We produce an assortment of spirits, focused on but

not limited to Gin and are looking for a motivated and responsible individual that will help us grow our F&B arm of the business.

Position Overview: As an Events Manager at our Distillery and Front-of-House, you will

be responsible for planning, organizing, and executing a variety of events that promote our brand, engage our target audience, and contribute to the overall success of our

distillery.

You will work closely with our FOH team, marketing team, distillery staff, and external vendors to create memorable experiences for our customers and guests. This role requires strong organizational, communication, and creative skills, as well as a

passion for gin and the ability to manage multiple projects simultaneously.

Key Responsibilities:

1. Event Planning and Execution:

● Coordinate all aspects of event planning, including selecting vendors,

managing budgets, creating event timelines, and coordinating logistics.

● Collaborate with internal stakeholders and external vendors to ensure

seamless execution of events, such as tastings, cocktail masterclass

workshops, product launches, and private and/or semi-private parties.

● Oversee event setup, including décor, audiovisual equipment, and other

necessary arrangements.

● Manage event registrations, guest lists, and RSVPs, ensuring a positive

and personalized experience for attendees.

2. Marketing and Promotion:

● Collaborate with local businesses, organizations, and influencers to

increase event visibility and attract target audiences.

● Work with partners such as “Venuerific” to ensure quality and quantity of

lead inflow.

● Source for partners who operate similarly to current partners to ensure

longevity of brand awareness.

● Generate leads to ensure revenue stream in slower year periods.

● Ensure seasonal packages such as festive periods (Christmas, Chinese

New Year etc.) are planned in advance coordinating with the Operations

Manager and Marketing Department.

3. Guest Experience and Customer Service:

● Provide exceptional customer service to event attendees, ensuring a

positive and memorable experience.

● Coordinate with the FOH staff to ensure smooth operations during events,

including staffing, product availability, and customer inquiries.

● Monitor event feedback and reviews, making improvements based on

customer suggestions to enhance future events.

4. Budgeting and Reporting:

● Develop event budgets and monitor expenses to ensure cost-effective

event planning.

● Create F&B and experiential packages for each demographic of clients,

ensuring flexibility within target margins and percentages for each event.

● Track event metrics and generate post-event reports, including

attendance, revenue, and customer feedback during WIP meetings.

● Analyze event data to measure the success of each event and identify

areas for improvement.

Qualifications and Skills:

● Previous experience in event planning, preferably in the food and beverage

industry or hospitality sector.

● Excellent organizational and multitasking abilities, with strong attention to detail.

● Effective communication and interpersonal skills (public speaking) to work

collaboratively with internal and external stakeholders.

● Creative mindset with the ability to develop unique event concepts and

experiences.

● Familiarity with marketing techniques and event promotion strategies.

● Proficiency in using event management software and online registration

platforms, i.e. not limited to Revel and Microsoft Excel, and online 3rd party

platforms such as Seek Sophie, Weeloy, Pelago, Klook etc.

● Ability to work under pressure, meet tight deadlines, and adapt to changing

circumstances.

● Knowledge and appreciation of gin and spirits is highly desirable.

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• This position is for Centre for Global Education & Opportunities (GEO).
• Stakeholder Management
  • Cultivate and maintain strong relationships with partner universities, recruitment agencies, and potential partners through consistent communication.
  • Lead the annual placement projections and negotiation exercise with partner universities.
  • Promote SMU's programmes to prospective students and overseas universities, both virtually and in person.
• Programme and Event Management
  • Plan and execute events such as SMU's Study Abroad Fair, Orientation, Farewell Party and other student outreach and programme publicity initiatives.
  • Provide ongoing support and guidance to outbound SMU students and inbound international students throughout the programme. This includes managing the team's role-based mailbox and responding to programme-related inquiries.
  • Conduct surveys to gather feedback, analyse results, and prepare reports on students' study abroad experiences, as well as their learning outcomes.
  • Contribute to the daily operations of the exchange programmes, including onboarding, outreach, logistics, and billing.
  • Work closely with other departments within SMU to ensure full compliance with academic policies and study abroad safety protocols.
• Special Projects
  • Collaborate with the team to identify and implement improvements in operational processes to enhance effectiveness and efficiency.
  • Lead and manage various programme-related projects, assembling teams to successfully deliver on project goals.

• Diploma or degree holder, preferably with programme delivery and event planning/management experience.
• Strong knowledge of global education and experience in managing international student programmes and events.
• 1 to 2 years of experience in developing and running student programmes, focusing on recruitment and engagement.
• Excellent communication skills, confident in cross-cultural settings; Mandarin fluency is a plus.
• Sales-driven, with a focus on building relationships and growing programmes.
• Proactive, analytical, and adaptable, with problem-solving skills to address challenges.
• A team player, adaptable, and able to thrive in fast-paced environments.
• Detail-oriented with strong planning and organizational skills.
• Able to manage multiple tasks and deadlines efficiently, with high accuracy.
• Tech-savvy, with strong IT and social media skills for programme promotion.

#LI-JN2

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

Role Overview: The Tokenization Product Manager will play a pivotal role in leading and driving the development and execution of OSL's tokenization products, specifically within the context of Project Ensemble. You will be responsible for overseeing the tokenization of securities for fund issuers, working closely with cross-functional teams, fund administrators, and clients. This role focuses on the creation of tokenized securities, including money market funds, and managing the product lifecycle from concept to execution. Additionally, the Tokenization Product Manager will contribute to the development of OSL's RWA platform, supporting global fund issuers to distribute their RWAs in Hong Kong to OSL's clients.

Key Responsibilities:

• Lead the product strategy and roadmap for tokenization offerings, specifically focusing on money market funds and real-world asset (RWA) tokenization.
• Develop and execute end-to-end product strategies to support Project Ensemble, including the creation, issuance, and distribution of tokenized securities.
• Ensure alignment of product goals with OSL's broader strategic objectives, particularly in terms of regulatory compliance and market demand.
• Act as the primary point of contact for all product development related to tokenization, including working with fund issuers and administrators to facilitate the tokenization of assets.
• Oversee the technical and functional design of tokenized securities, working closely with blockchain developers, engineers, legal teams, and external stakeholders to ensure seamless tokenization processes.
• Manage the lifecycle of tokenization products, from initial concept and design through to launch, optimization, and scaling.
• Work directly with institutional clients, fund issuers, and fund administrators to understand their needs and ensure tokenization solutions meet their specific requirements.
• Serve as a subject matter expert on tokenization, educating and advising clients on the benefits, risks, and implementation of tokenized securities and RWA distribution.
• Collaborate with the OSL distribution team to drive adoption of tokenized products, ensuring effective communication and support throughout the client onboarding and product rollout process.
• Contribute to the development and ongoing enhancement of OSL's RWA platform to support the distribution of tokenized RWAs to clients in Hong Kong.
• Collaborate with global fund issuers and OSL's clients to ensure the platform meets regulatory and operational requirements, including cross-border distribution of tokenized assets.

• Min 5+ years of experience in product management, with a strong focus on blockchain, tokenization, digital assets, or financial products.
• Proven experience in managing tokenization projects or digital securities products, particularly in the context of real-world assets (RWAs).
• Knowledge of financial products such as money market funds, asset-backed securities, or other traditional financial instruments is preferred.
• Deep understanding of blockchain technology, smart contracts, token economics, and the tokenization process.
• Familiarity with global financial markets and regulations, particularly in Hong Kong, Singapore and other major jurisdictions.

• Work in a fully regulated exchange, offering enhanced legal protection and stability in an industry that is rapidly evolving.

• Be part of a well-recognized, licensed platform, boosting your credibility and professional reputation in the crypto and financial industries.
• Opportunity to grow within a fast-paced, high-growth environment with significant career advancement prospects.

Sales and Marketing Assistant Responsibilities: in an air conditioning company, typically involves supporting the sales and marketing team in promoting the company's products and services, as well as assisting in customer acquisition and retention.

Customer Engagement: Responding to customer inquiries via phone, email, or in person.
Assisting customers in selecting suitable air conditioning systems based on their needs and budgets.
Providing product details, pricing, and installation options.

Quotations and Proposals: Preparing and issuing quotations, proposals, and sales contracts.
Following up with potential and existing clients to close sales.

Order Processing: Coordinating order processing, including confirming orders and scheduling deliveries or installations.
Ensuring proper documentation for each transaction.

Sales Reporting: Recording daily sales activities and preparing sales performance reports for management.
Maintaining a database of leads, prospects, and customers.
Marketing Responsibilities:

Marketing Campaigns: Assisting in the development and execution of marketing campaigns to promote air conditioning services and products.
Coordinating with the team to create marketing materials (flyers, brochures, digital content).

Social Media and Digital Marketing: Managing the company’s social media accounts by posting updates, promotions, and engaging content.
Assisting in running paid advertisements (e.g., Google Ads, Facebook Ads).

Event Coordination: Organizing or assisting in trade shows, promotional events, or customer engagement activities.
Setting up booths and preparing materials for exhibitions or fairs.

Market Research: Conduct research to identify new markets, customer preferences, and industry trends.
Analyzing competitors’ products, pricing, and marketing strategies.

Content Creation: Writing and editing blog posts, email campaigns, or newsletters.
Collaborating with designers or agencies to produce creative visuals.
Customer Relationship Management:

Customer Feedback: Gathering and analyzing customer feedback to improve products and services.
Ensuring customer satisfaction through consistent follow-ups and addressing complaints.

CRM System Management: Updating customer details and interactions in the company’s CRM system.
Coordination with Other Teams:

Liaising with Technicians: Coordinating with the technical team to schedule installations or service calls.
Ensuring customers are informed of timelines and processes.

Inventory Support: Assisting in tracking available stock and ensuring products are ready for sale or delivery.
Other General Duties:

Administrative Support: Assisting the sales and marketing team with clerical tasks, such as data entry and filing.

Performance Tracking: Helping monitor the effectiveness of sales and marketing strategies and provide suggestions for improvement.

Summary

The Banquet and Catering Sales Manager is responsible for driving revenue growth by promoting and selling the Club's banquet and catering services. This includes planning, coordinating, and executing events while ensuring exceptional customer service and operational excellence. The role requires strong leadership, sales acumen, and the ability to work collaboratively across departments.

Key Responsibilities

Sales and Marketing
Develop and implement sales strategies to maximize revenue for banquets and catering. Identify and pursue new business opportunities, including corporate, social, and member events. Maintain strong relationships with clients to foster repeat business and referrals. Conduct site visits, presentations, and tastings to promote the Club's facilities and services. Collaborate with the marketing team to develop promotional materials and campaigns.

Event Planning and Coordination
Work closely with clients to understand their requirements and preferences for events. Create detailed event proposals, contracts, and timelines. Coordinate with internal departments, including kitchen, service staff, and facilities, to ensure seamless event execution. Manage on-site event setup, execution, and breakdown, ensuring client satisfaction. Address and resolve any issues that arise during events promptly and professionally.

Financial Management
Prepare and monitor budgets for events, ensuring profitability. Track and manage payments, deposits, and billing processes. Analyze sales and event performance to identify areas for improvement and growth.

Team Leadership and Training
Supervise and support the banquet and catering team, including sales coordinators and event staff. Conduct training sessions to ensure team members provide excellent service and adhere to standards. Foster a positive and productive work environment, promoting teamwork and accountability.

Compliance and Standards
Ensure all events comply with Club policies, safety regulations, and health standards. Maintain accurate records of events, contracts, and client interactions. Stay updated on industry trends and competitors to keep the Club's offerings competitive and innovative.

Qualifications

• Bachelor’s degree in Hospitality Management, Business, or a related field preferred.
• Minimum of 3-5 years experience in banquet or catering sales, event planning, or hospitality management.
• Strong sales and negotiation skills.
• Excellent organizational and time management abilities.
• Exceptional communication and interpersonal skills.
• Proficient in event management software and MS Office Suite.
• Detail-oriented with a commitment to delivering high-quality service.
• Creative problem-solving and adaptability under pressure.
• Strong leadership and team-building capabilities.
• 5 Days work week (including evenings, weekends and public holidays as required)
• Singaporean & Permanent Resident Only

Role Description

• All administrative activity
• Seeing to it that rules and laws are followed
• The efficiency of activity and personnel
• Development activities

Know-How

• Business know-how and the necessary education and training
• Quality know-how
• Personnel know-how
• Legal know-how

Responsibilities

• Supervising that company activity and reporting follow the law and other regulations, and that confidentiality is honoured
• Participating in monthly and yearly planning
• Risk management in administration
• Executive Board work Sales and Marketing

Decision making

• Participating in administrative decision making
• Implementation of a quality management system, its use and development
• Putting into practice the planned strategies

Salon Manager job profile

Salon Manager is a professional responsible for managing the day-to-day operations of a salon. Salon Managers oversee the work of hairstylists, estheticians, nail technicians, and other salon staff. They ensure that the salon is clean, well-maintained and that all equipment is in good working order. Salon Managers are responsible for hiring and training new staff, creating work schedules, and managing inventory.

To attract the best Salon Manager for your business, it is important to write a clear and detailed Salon Manager job description that outlines the necessary skills, qualifications, and experience required for the role.

Salon Manager job description

We are looking for a skilled Salon Manager who will oversee the day-to-day operations of our salon. In this position, you will be responsible for managing staff, ensuring customer satisfaction, and maintaining inventory. You will also be expected to create and maintain schedules, oversee financial transactions, and handle customer complaints. If you have a passion for the beauty industry and are a natural leader, we encourage you to apply for this exciting opportunity.

Salon Manager duties and responsibilities

• Manage the day-to-day operations of the salon
• Oversee the work of other salon staff, such as hairstylists, estheticians, and nail technicians
• Ensure that the salon is clean, organized, and well-maintained
• Develop and implement marketing strategies to attract new clients and retain existing ones
• Manage the salon’s inventory of supplies and products
• Handle customer complaints and resolve any issues that arise
• Train new staff members and provide ongoing training and development for existing staff
• Monitor and manage the salon’s finances, including budgeting, bookkeeping, and payroll
• Stay up-to-date with industry trends and new products and services
• Ensure that the salon complies with all health and safety regulations

Come join us to express your Andaz as Event Planning Assistant Manager if the following describes you.

You are a passionate yet patient individual who enjoys creating memorable experiences for your event clients. You believe that the sky is the limit and always strive to go the extra mile for customer satisfaction. You welcome challenges with open arms and excels in communicating with different teams.

Your Profile

• Minimum 3 years of recent work experience in Event Planning within the hotel or events industry.
• Computer literacy in MS Office and Outlook is a must. Prior knowledge of any CRM system, e.g. Opera, Delphi, will be an asset.
• Keen eye for details; creative problem-solving attitude; strong time management; and adaptable interpersonal skills.
• A relevant degree in Hospitality or Tourism Management will be ideal.

** Please note that this is a local packaged position and we regret that only shortlisted candidates will be notified **

Founded in 2007 and headquartered in Paris, Devialet is celebrated for its innovation in acoustics, industrial design and sound technologies. Our story began with ADH®, a revolutionary patented invention that would forever change high-end amplifiers. A mind-blowing feat, this hybrid technology seamlessly blends digital and analog to produce sound quality unlike anything previously experienced.

Every day, all our teams work tirelessly towards one goal: delivering emotion, exposing the purest sound to as many people as possible, with no distortion, saturation or background noise. Step by step, we have sparked a real technological revolution in the audio world that got in motion thanks to some radical innovations. Since our creation, we have registered 160+ patents.

From Hong Kong and New York to London and Munich, we’re constantly looking for talented women and men who want to support our projects and values.

Ready to join us?

SHOP SALES MANAGER

KEY MISSIONS

● Be responsible for leading the retail team to achieve the assigned sales goals for the store and for each individual

● Work closely with the Senior Manager and/or the APAC Trainer to train and motivate the retail team, enhance team morale, and maintain a positive and efficient environment

● Ensure that store merchandising plans are correctly implemented and that the store image is maintained for the brand to be represented professionally

● Assist in understanding and identifying the needs and requirements of existing and potential customers, and share the information with the supervisor in a timely manner

● Contribute to the development of sales and marketing initiatives that will boost sales at the store

● Participate actively in training sessions to acquire the latest knowledge (products and technologies), then conduct in-store training sessions with the retail team

● Compile reports on traffic information, client demographics, commercial pitch efficiency, and processes for optimizing staff presence in the store

● Maintain good inventory control and track sales performance at different points of sales

● Work closely with all departments: Customer Support, HR, Finance, Operations, and Marketing to ensure corporate guidelines and procedures are adhered to within the team at the store

● Accomplish other tasks or achieve other KPIs as assigned by the company

PROFILE

● A minimum of 4-6 years of work experience in luxury retail as sales, with a proven track record of delivering outstanding sales results

● At least 2 years of experience in retail sales management, training experience is a plus

● Highly proficient in English, Mandarin is a plus. Other spoken language proficiency is welcome

● Leadership qualities with high ambitions

● Autonomy, problem-solving abilities, and entrepreneurial drive are essential

● Excellent written/verbal communication and interpersonal skills

● Strong computer skills such as MS Office (Word, Excel, and PowerPoint) and open to learning new software platforms

● Well-spoken, strong presentation and communication skills required

● Training, Workforce Management experience is a plus

● High energy to cope with a versatile and fast-paced environment

● Ability to represent the brand

● Interest or knowledge in Audio, luxury brands, and music would be an advantage

● Availability and flexibility to work (roster-based) to meet the needs of the business

About Care

Care is a healthcare technology company based in Singapore, focused on creating innovative digital solutions that transform the healthcare experience. With a diverse team spanning Singapore and Vietnam, we are committed to building a collaborative, growth-oriented culture. We are looking for an experienced Human Resource Manager to lead our HR operations and provide strategic support to our product development team as an HR subject matter expert.

Position Overview

The Human Resource Manager will be responsible for overseeing all aspects of HR operations, including recruitment, employee engagement, performance management, and compliance. Beyond traditional HR responsibilities, this role will also collaborate with the product development team to ensure our products effectively address HR-related features for corporate clients, such as employee benefits and claims management.

Key Responsibilities

1. Core HR Operations

• Oversee recruitment efforts to attract and retain top talent across Singapore and Vietnam.
• Develop and implement HR policies, ensuring compliance with local labour laws and regulations.
• Lead performance management and employee development initiatives, creating career growth opportunities for team members.
• Manage compensation and benefits programs, ensuring alignment with market standards.
• Promote a positive workplace culture through employee engagement programs and well-being initiatives.

2. HR Subject Matter Expertise for Product Development

1. Collaborate with the product development team to provide insights on HR processes, trends, and best practices for designing and enhancing product features.
2. Act as the internal expert on corporate HR workflows, ensuring that the Raffles Connect App meets the needs of HR teams managing employee medical benefits and claims.
3. Conduct research and provide input on features related to employee healthcare, benefits, and HR analytics.
4. Work closely with corporate clients to gather feedback on HR-related product features and translate this into actionable product requirements.

3. Cross-Border HR Management

1. Support the core software development team in Vietnam, ensuring consistency in HR policies and practices across regions.
2. Act as a liaison between the Singapore and Vietnam offices, fostering a unified company culture.
3. Ensure compliance with Vietnam labour laws and regulations, in collaboration with local HR partners or consultants.

4. Talent Development and Retention

1. Design and implement learning and development programs to upskill employees and prepare them for future roles.
2. Develop strategies to enhance employee retention, leveraging feedback and engagement surveys to drive improvements.
3. Partner with team leads to identify high-potential talent and create personalized development plans.

5. HR Data and Analytics

1. Track and analyse HR metrics such as turnover rates, engagement scores, and recruitment efficiency to inform decision-making.
2. Provide regular updates to leadership on HR trends and areas for improvement.
3. Leverage HR technology solutions to streamline processes and improve employee experience.

Qualifications

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• 8+ years of experience in HR roles, including recruitment, employee engagement, and compliance.
• Experience working with product development teams or as an HR consultant to technology organizations is highly desirable.
• Strong understanding of corporate HR workflows, including employee benefits and claims management.
• Proven track record of managing HR operations across multiple countries, particularly in Southeast Asia.
• Excellent communication and interpersonal skills, with the ability to collaborate across functions and cultures.
• Analytical mindset with experience using HR metrics to drive improvements.
• Familiarity with HR technology and systems to support operational efficiency.

Nearest MRT:Bendemeer
Basic Salary: Up to $9,000 per month

Job Responsibilities:

· Planning and Scheduling: Coordinate with project managers and clients to plan installation schedules, taking into account resource availability, project timelines, and customer requirements.

· Team Management: Lead and supervise installation teams, including technicians, contractors, and subcontractors, assigning tasks, providing training, and ensuring adherence to safety protocols and quality standards.

· Site Preparation: Coordinate site visits to assess installation requirements, including site layout, equipment placement, and logistics for materials delivery.

· Resource Allocation: Manage resources such as equipment, materials, and personnel to ensure smooth and timely installation processes.

· Quality Control: Implement quality assurance measures to ensure installations meet company standards and customer expectations, conducting inspections and resolving any issues or deficiencies.

· Compliance and Safety: Ensure compliance with relevant regulations, codes, and safety standards throughout the installation process, promoting a culture of safety among installation teams.

· Communication: Serve as the primary point of contact for clients and internal stakeholders, providing regular updates on installation progress, addressing concerns, and resolving conflicts as needed.

· Problem-solving: Identify and address challenges or obstacles that may arise during installation, developing solutions and making decisions to keep projects on track.

· Documentation and Reporting: Maintain accurate records of installation activities, including documentation of materials used, work performed, and any deviations from the original plan. Prepare reports for project managers and clients as required.

· Customer Satisfaction: Ensure customer satisfaction by delivering installations that meet or exceed expectations, addressing any issues or concerns promptly and professionally

Job Requirements:

· Bachelor’s Degree in Electrical and Electronics Engineering or other relevant disciplines.

· Minimum 5 years of experience in installation management.

· Experience in installation tools and equipment

· Proven track record of successfully managing installation projects.

We regret to inform that only shortlisted candidates will be notified.

Interested candidates, please forward a copy of your resume to: [email protected].

Justin Lee
Registration No: R22107715
APBA TG Human Resource Pte Ltd
EA License: 14C7275

Intellimaticz Pte Ltd

Role: Project Manager

Job Requisition Number: JR48563

Job Level: More than 10 years of relevant experience (L4)

Location: Singapore

Job Objectives

Group Technology and Operations (GTO) provides software and system development, information technology support services and banking operations.

We have centralized and standardized the technology components into Singapore, creating a global footprint which can be utilized for supporting our regional subsidiaries and the branches around the world. We operate and support 19 countries with this architecture to provide a secure and flexible banking infrastructure.

Our Operations divisions provide transactional customer services for our businesses while also focusing on cost efficiency through process improvements, automation and straight through processing.

Key Responsibilities

· Overall Project Management:

- Responsible and track the quality, scope, timeline, effort (co-related to estimation, CR’s, complexity), resources (includes GTO, business, contractor, Professional Services resources as well as operations),

- Develop and execute the overall project plan and analyse project proposals which impacts the schedule and budget variance which in turn contribute to meeting the overall objectives of the project.

- Identify and schedule project deliverables, milestones and required activities and tasks.

· Stakeholder Management: Work hand in hand with Business Project Managers to manage project stakeholders and relationships - e.g. escalation, expectation, conflict, scope changes, etc. Ensure teams work in a collaborative environment

· Scope Management: Manage all changes to the agreed scope of work Review and assess all changes and impact to timeline and ensure all changes are approved by PSC

· Project Governance: Prepare investment approval deck and manage approval of project by ITC/TPWC. Organize and facilitate PSC meetings, chair PWC meetings.

· Change management: Led enhancements estimates, timelines, scope and agile delivery to quarterly releases as project manager

· Risk and Issue Management: Manage overall project risk, track risk aging, work through escalations, change governance and related issues. Implement the risk mitigation plans.

· Process Adherence: Partner with relevant stakeholders in ensuring that the system development methodology is followed and the relevant artefacts are delivered on time with quality, in adherence to the development methodology/approach

· Project Reporting: Measure, monitor and report progress to stakeholders at various levels of organization across the enterprise with the right quality, consistency in content. Implement project communication plan and review status reports prepared by project personnel and modify schedules or plans as required

· Client focussed: Drives decision making and delivery outcomes through client lense

Key Requirements:

Technical Skills & Experience

· Bachelor’s degree in IT, business, finance, or equivalent.

· At least 15 years experience in project management in banking, financial, consulting industries with proven track record.

· Good problem solver and stay on top of the project risks and issues till closure.

· Good team player and is able to exercise formal and informal ways to lead the vertical teams in achieving the common project targets.

· Excellent presentation skills and able to front with the senior stakeholders at C level.

· Passionate, diligent, and resilient individual with ability if thrive in ambiguity.

· Previous exposure to Channels & APIs including internet banking, mobile, API and H2H knowledge will be advantages.

· Good to have PMP, Prince2, Agile certification.

Education

· Bachelor's degree in computer science, engineering or similar domain

· Related professional/technical qualification will be advantageous although not mandatory

Technical Skills:

· Client onboarding experience, either in product owner, manager, or T&O equivalent roles

· External API functional and technical experience, regional API rollouts.

· Performance metrics and challenges in past projects either at banks, Fintech or eCommerce org

Please forward your resume in MS word format to [email protected]

Please do not send PDF Format Resume . Send the following details

1. Notice period

2. Current Salary

3. Expected Salary

4. Visa Status in Singapore

5. Current Location

KEY RESPONSIBILITIES

We are looking for an individual who is passionate in Ethics & Compliance (“E&C”) areas, a team player with drive and has strong commercial sense to join us in the E&C corporate function as we enhance our E&C programme.

• Support the Head, E&C in establishment and implementation of groupwide E&C programme and activities.
• Be involved in the establishment of SATS Group’s compliance framework (including Code of ethics & business conduct and anti-bribery & anti-corruption policy) and formulation and implementation of compliance strategy for SATS Group.
• Be involved in the planning and conduct of internal reviews and internal audits on SATS Group’s Anti-Bribery Management System. Work collaboratively with Business Units in preparation of external audits, including ISO 37001 Anti-Bribery Management System certification/ surveillance audits.
• Review ethics & compliance training materials and conduct training to stakeholders of various levels.
• Develop metrics for compliance dashboard to measure effectiveness of the various programs and support the Head, E&C in Board reporting.
• Be involved in facilitation and conduct of third party due diligence.
• Support the Head, E&C in development and implementation of new compliance initiatives, including formulation of new E&C policies and procedures and planning and running of activities.
• Manage projects that E&C is involved in and any other duties as assigned.

KEY REQUIREMENTS

Technical Skills Required

• A recognised degree in Accountancy, Law, Risk Management, Business Management, Finance, or equivalent.
• A minimum of 5 to 8+ years of relevant experience in Ethics, Compliance, Third Party Due Diligence, Fraud Risk Management/ Fraud Investigation, Internal Audits, External Audits and/or Risk Management. Candidates with strong background in Internal Audits or External Audits who are looking for a career shift to Ethics & Compliance are encouraged to apply.
• Having experience managing an Anti-Bribery Management System and possessing knowledge in the ISO 37001 certification process is an added advantage while not a must.

Non-Technical Skills/Soft Skills Required

• Willing to walk the ground and understand business concerns with regards to ethics & compliance.
• Able to work well independently and in team environment.
• Well organized, detail oriented, analytical, logical and yet with creative flair.
• Able to confidently and independently conduct E&C training and deliver presentations.
• With good verbal and written communication skills to deliver clear and concise guidance and instructions.
• Willing to extensively engage and collaborate with internal and external stakeholders when required
• Possess positive learning attitude and be willing to acquire new skills and knowledge, especially in areas of ethics & compliance.
• Having flexibility and ability to adjust to changing priorities in a fast-paced environment is essential.
• High resilience with strong determination to succeed and excel.

We are seeking a highly organized and experienced Project Manager to join our team and oversee the implementation of digital infrastructure projects. In this role, you will be responsible for planning, executing, and finalizing projects according to strict deadlines and within budget. Your duties will include coordinating efforts across various teams, ensuring resources are allocated efficiently, and managing stakeholder expectations.

Be Part of Our Success

• Develop comprehensive project plans, schedules, budget estimates, resource allocation, and risk management strategies for infrastructure projects.
• Collaborate and Coordinate with stakeholders to identify and establish projects goals and objectives.
• Ensure project requirements and deliverables are clearly defined, documented, and communicated to all stakeholders.
• Monitor project progress, identify deviations from plans and recommend timely corrective actions to keep projects on track.
• Manage on-site project/construction activities to ensure compliance with design specifications, safety standards, and quality requirements.
• Ensure all project activities comply with environmental regulations and industry standards.
• Supervise and coordinate the work of project crews, subcontractors, and other project team members.
• Provide guidance, training, and support to team members to enhance their performance and productivity.
• Monitor project expenditures and manage project budgets to avoid cost overruns.
• Identify and implement cost-saving measures without compromising quality or safety.
• Implement and enforce quality control measures to ensure high standards of workmanship and materials.
• Conduct regular quality audits and inspections to identify and rectify any defects or deficiencies.
• Ensure all project deliverables meet or exceed client expectations.
• Develop and enforce site-specific safety plans, ensuring compliance with health and safety regulations.
• Conduct regular safety meetings and training sessions for project personnel.
• Investigate and report any accidents or incidents, implementing corrective actions to prevent future occurrences.
• Coordinate with regulatory agencies, local authorities, and other stakeholders as necessary.
• Manage project risks and issues and take appropriate and timely risk mitigation measures.
• Maintain accurate and up-to-date project documentation, including contracts, change orders, schedules, and correspondence.
• Provide status reports to management and stakeholders on a regular basis.

Qualities We Value

• Knowledge in Civil or Architecture Engineering or related field
• Specialist Diploma in Construction Productivity (SDCP) certificate required.
• Basic Concept in Construction Productivity Enhancement (BCCPE) certificate required.
• At least 5 years of relevant experience in the civil construction industries
• Safety related certificate such as supervisor safety, risk management, is preferred.
• Strong knowledge of construction methodologies, building codes and safety regulations
• Possess good communication and interpersonal / management skills.
• Strong analytical skills
• Able to start work immediate or within short notice.
• Singaporean only
• Location: Ang Mo Kio

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

Key Responsibilities

Brand Management

• Oversee brand management, ensuring consistent messaging and visual identity across all channels.

Marketing Strategy

• Develop and execute marketing campaigns, including digital marketing, social media, and traditional media.

Public Relations:

• Assist in managing media relations, corporate communications, and corporate social responsibility initiatives.

Content Creation:

• Produce engaging content for various platforms, such as website, social media, and marketing materials.

Event Management:

• Plan and execute events, including conferences, workshops, and exhibitions.

Market Research:

• Conduct market analysis to identify trends and opportunities.

Job Requirements

• Degree in Marketing or equivalent with 3 – 5 years’ relevant experience
• Exposure in the education industry will be advantageous
• Dynamic, independent and creative
• Highly organized with ability to multi-tasked and work in a fast-paced environment with tight deadlines
• Effective people and team management skills
• Proficiency in English with excellent written and verbal language skills. Proficiency in Mandarin an advantage
• IT and internet savvy
• Proficient in MS Office