Customer Service Executive - Full Time

We're looking for a meticulous and independent individual to join our team.

You will be in charge of attending to customer's emails

• Reply to all online enquiries and is responsible for efficient, prompt and thoughtful response to customers.
• Handle and resolve customers' complaints, provide appropriate solutions, and follow up to ensure resolution.
• Process exchanges, returns and issue credits
• Uphold efficiency and customer satisfaction.
• Handle and process customer's exchanges and returns efficiently.

Some traits that we are looking for:

• Positive with a willing to learn attitude
• Strong communication & interpersonal skills
• Customer-orientated and passionate
• Ability to solve issues efficiently
• Has a high level of professionalism, work ethics and honesty
• Meticulous

Requirements:

• A strong interest in fashion
• Good command of English
• Min education: Diploma
• Basic Excel Skills required
• Able to work independently
• Minimum commitment of one year
• Only Singaporeans or Perm Residents
• May be required to work on weekends

How to apply:

Send your application to: [email protected]

Responsibilities:

• Provide 2nd level onsite troubleshooting support in response to escalation from helpdesk to ensure consistently meet customer response / resolution times and objectives based on SLA
• Coordinate with equipment vendors and 3rd part suppliers to resolve issues
• Attend to customer enquiries (through phone and email) and follow-up on outstanding issues closely while ensuring that customers are kept updated on the progress
• Maintain call log database system and ensure all unresolved problems are escalated to the senior engineers
• Participate in adhoc projects when required

Requirements:

• Possess NITEC certification or Diploma in IT or relevant discipline
• Experience in desktop support and good working knowledge in Windows OS, Basic Network experience
• Minimum 2 to 3 years experience in customer support environment will be an added advantage
• Able to work under pressure and independently in a team environment
• Must be able to work in a fast-paced and dynamic environment
• Willing to travel around Singapore to multiple sites
• Able to work on rotating shifts

Job Description

Seeking an organized, proactive, and efficient Assistant Admin Manager to join their team. The Assistant Admin Manager will support the Manager in daily office tasks, help streamline office operations, and ensure the staff and expatriates has adequate support to work efficiently. This role requires superior management skills, and excellent communication skills.

• Responsible for corporate secretarial work.
• Assist in supervising daily operations of the organization.
• Ensure office tasks including scheduling, correspondence, and reporting are handled efficiently.
• Provide support to expatriates, including but not limited to, coordinating relocation, assisting with local registration procedures, and helping to familiarize them with local customs and practices.
• Manage office and showroom facilities to ensure a safe and comfortable work environment.
• Oversee vendor contracts and conduct negotiations to ensure cost-effective solutions.
• Assist in organising company events or conferences.
• Consider and promote activities to improve business operations.

Job Requirement

• Bachelor’s degree in business administration or relevant field.
• Knowledge in business law would be an added advantage.
• 5 years experience in an administrative role, preferably min. 1year in a managerial position.
• Experience in managing and supporting expatriates.
• Excellent organizational and multitasking abilities.
• Strong knowledge of office procedures and basic accounting principles.
• Proficient in MS Office for creating documents, spreadsheets, and presentations.
• Strong interpersonal and communication skills.
• Ability to handle confidential information.
• Team player with leadership skills.

Interested applicants pls send in a copy of your resume with your current, expected salaries and availability in Microsoft Word format to Low See Wei (R1551122) for immediate processing.

Kindly indicate in your email subject title as "Job Application for 19322 Assistant Admin Manager (Expatriates Management, Office Operations) SW228"

Only shortlisted candidates will be notified, other applications will be updated to our database for future job opportunities

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Interested applicants are invited to apply directly at the NUS Career Portal

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We regret that only shortlisted candidates will be notified.

Job Description

The School of Continuing and Lifelong Education (SCALE) was established to drive the expansion of NUS’ lifelong learning offerings in a concerted and strategic way that furthers our mission to be a leading global university, as well as fulfil our role as a public university of Singapore, shaping the future.

Through SCALE, working adults (i.e. professionals, managers and executives) who aspire to stay relevant and ahead of competition, companies looking to up-skill/re-skill their workforce, and even youths exploring quality tertiary education options, have access to NUS’ suite of innovative, world-class continuing and lifelong education offerings.

Drawing on unparalleled access to the multi-disciplinary expertise of 16 other NUS Faculties/Schools, SCALE offers youth, executive and professional development/education programmes, part-time and full-time degree programmes, as well as modular courses that may be taken singly or stacked towards certificates/diplomas/degrees that meet the lifelong learning needs of individuals. All programmes are designed and developed in consultation with the industry to ensure relevance and currency.

About the Role

To augment our manpower resources in the School, we are looking for a suitably qualified candidate to join our Academic Programmes Office (APO).

Reporting to the Head of Undergraduate Programmes, the incumbent shall build and preserve trusting relationships with students (current & prospective), alumni and valued partners (faculty & industry). The candidate must be creative and driven in building and maintaining the University’s positive image to our internal and external stakeholders, and drive a wide range of administration duties to support the smooth functioning of APO.

This role is offered on a 3-year renewable contract basis in the first instance, with the prospect of a regular open employment contract thereafter subject to satisfactory job performance during the first 3 years.

Remuneration is based on a 12-month salary structure, with annual variable bonus subject to the incumbent’s performance and the University/School’s prevailing remuneration policies.

The incumbent will be emplaced at an appropriate appointment grade based on his/her individual merits.

Key Duties and Responsibilities

Academic Programmes Development
• Secretariat support to programme development/working committees and accreditation committees
• Liaison work with Ministry of Education, NUS community, Polytechnics, and other relevant institutions/organizations
• Marketing and operational follow-through (i.e. processes and systems)
• Promote high-quality customer service processes. Understand customer needs and develop plans to address them.

Academic Programme Support and Financials
• System support (from the business user’s viewpoint) to maintain existing or launch new degree programmes
• Process applications for admission into the various degree and continuing & lifelong education programmes, based on established admission criteria, in a timely manner.
• Support programme delivery such as programme staffing from nomination to engagement, class scheduling, module registration and examination matters (scheduling/invigilation/logistics planning/present required data at the Board of Examiners).
• Support student-related activities such as registration, orientation and attending to programme/ candidature-related enquiries.
• Fee reviews for existing and new programmes.
• Assist in student financial advisory and programme quality assurance activities.
• Revenue model design and maintenance for programme partnerships
• Be student support manager to provide support to students through their academic journey, connecting them to available resources on campus.

Engagement
• Plan, coordinate and organize events/ activities to support the School’s alumni outreach objectives and priorities.
• Identify new industry partners and work closely with existing industry partners to solicit mutually benefitting projects for sponsor companies and students.
• Manage the process of assigning industry projects to students.
• Participate in outreach and networking events, and support communication/marketing initiatives.
• Cultivate and maintain long-term relationships to promote the University’s continuing and lifelong education objectives.

General duties
• Review relevant data and analyze statistics for reporting to senior management and internal/external stakeholders.
• Review and streamline processes and systems for optimal efficiency and stakeholder experience.
• Oversee communication matters within APO.
• Adhoc projects that require maturity in handling and delivery - as SCALE is a new school with much scope for growth (both in diversity as well as in volume of offerings), such adhoc projects frequently feature in the work of the unit.

Requirements

Academic & Professional Certification
• At least a good bachelor’s degree in any discipline from a reputable university
• Strong English language proficiency is essential and proficiency in Mandarin will be an advantage to attend to Mandarin speaking clients locally and in the region
• IT savvy and proficient in MS Office applications

Experience & Attributes
• Relevant work experience in a higher education environment preferred.
• Energetic and willing to work in a fast-paced, results-oriented and ambiguous work environment
• Knowledge of customer relationship management (CRM) practices
• Highly numerate, analytical and meticulous with strong administration skills
• Strong project management and organisational skills
• Good problem-solving and critical-thinking skills
• Experience in / Exposure to the following will be a definite advantage:
o PeopleSoft Campus Solution modules (viz. Campus Community, Student Records, Student Financials, Campus Self-Service, Academic Advisement)
o course and examination administration, vendor management, funding management, accreditation administration, and quality assurance
• First-rate communication and presentation skills
• Strong team player, able to work collaboratively with various stakeholders to achieve desired outcomes
• Resilient, resourceful with good problem-solving and critical-thinking skills, and thrives in a fast-paced, results-oriented and ambiguous work environment

To expedite application processing, a copy of academic certificates and transcripts from GCE O-level onwards should be uploaded via the online application portal. Salary expectations, if quoted, should be on a 12-month guaranteed basis; do not include variable components like performance bonuses, incentives & allowances.

Require
· Have extensive experience as a manager or similar position
· Organizational and leadership skills
· Communication and interpersonal skills
· Self-motivated and results-oriented
·Problem-solving skills
·Understand food management, cost control, and procurement

Responsibilities
· Set daily/weekly/monthly goals and communicate them to employees
· Organize work flow by assigning responsibilities and preparing timelines
· Supervise and coach employees
·Identify efficiency issues and make recommendations for improvements
· Enforce strict safety guidelines and company standards

Assistant HR Manager (Operations and Learning Development)

We are seeking a dynamic and organized Assistant HR Manager (Operations and Learning Development) to join our HR team. This role is ideal for a professional who is passionate about driving operational excellence through standardized processes, while also fostering employee growth through effective learning programs. You will be instrumental in establishing Standard Operating Procedures (SOPs) across the organization and leading initiatives that promote continuous learning and development.

Key Responsibilities:

1. Operations Management & SOP Development

• Develop and implement Standard Operating Procedures (SOPs) for company-wide HR and operational processes to ensure consistency, efficiency, and compliance.
• Collaborate with department heads to map, document, and standardize business processes.
• Continuously review and update SOPs to align with best practices and organizational changes.
• Drive initiatives to improve HR operations, ensuring optimal workflows and processes across different functions within HR and other departments.
• Coordinate with cross-functional teams to identify operational inefficiencies and recommend actionable solutions.

2. Learning & Development Strategy & Execution

• Design, implement, and oversee learning and development programs that enhance employee skills, support professional growth, and align with business goals.
• Develop onboarding, training, and leadership development programs to ensure new and existing employees are well-equipped to succeed in their roles.
• Evaluate the effectiveness of training programs using metrics and employee feedback, and continuously optimize training initiatives to align with organizational needs.
• Leverage digital learning tools and the Learning Management System (LMS) to provide flexible and scalable training solutions.
• Identify learning needs in collaboration with department heads and ensure effective learning solutions are in place to bridge skill gaps.

3. HR Analytics for Operational Efficiency & Development

• Utilize HR analytics to measure the effectiveness of L&D programs, identify skill gaps, and assess the efficiency of operational processes.
• Develop data-driven insights that contribute to the continuous improvement of HR processes and learning initiatives.
• Monitor training participation and performance metrics to provide data-backed reports to senior management.

4. Stakeholder Management & Communication

• Establish strong relationships with key stakeholders across various departments to ensure effective implementation of SOPs and training programs.
• Communicate operational updates, process changes, and learning initiatives clearly and effectively to all employees.
• Work closely with senior leadership to understand strategic business objectives and develop learning solutions that align with those goals.

5. Team Management & Development

• Provide guidance and coaching to junior HR team members to build capabilities within the team.
• Foster a culture of continuous learning within the organization, encouraging staff at all levels to participate in development programs.
• Support the HR team in maintaining high performance, ensuring consistency in operations, and developing skills to meet evolving business needs.

6. Compliance and Continuous Improvement

• Ensure that all processes and SOPs comply with internal policies and regulatory requirements.
• Drive continuous improvement initiatives that enhance HR operations and employee experience.
• Conduct regular process audits to maintain high standards of compliance and operational excellence.

Qualifications:

• Bachelor’s degree in Human Resources, Business Administration, Education, or a related field.
• 5+ years of experience in HR operations, learning and development, or a related HR role.
• Experience in designing and implementing company-wide SOPs.
• Strong understanding of HR operations, learning principles, and instructional design.
• Proficiency in using Learning Management Systems (LMS) and data analysis tools.
• Excellent communication, facilitation, and interpersonal skills.
• Ability to work collaboratively with cross-functional teams and influence key stakeholders.
• Proven track record in managing training programs and driving operational improvements.

Why Join Us?

• Contribute to creating a culture of operational excellence and continuous learning.
• Be part of an inclusive and supportive HR team that values innovation and efficiency.
• Opportunities for professional development and career advancement within the company.

Apply today to make an impact in optimizing HR operations and driving employee learning and development across the organisation.

• Ensure all operations are carried on in an appropriate, cost-effective way
• Improve operational management systems, processes and best practices
• Purchase materials, plan inventory and oversee warehouse efficiency
• Help the organization’s processes remain legally compliant
• Formulate strategic and operational objectives
• Examine financial data and use them to improve profitability
• Manage budgets and forecasts
• Perform quality controls and monitor production KPIs
• Recruit, train and supervise staff
• Find ways to increase quality of customer service

Job Summary:

The Treasury Manager is responsible for managing the organization’s liquidity, investments, and risk management processes. This role entails overseeing cash flow, optimizing financial resources, managing banking relationships, and ensuring compliance with financial regulations. The Treasury Manager will also be instrumental in implementing strategies for improving financial performance and mitigating risks.

Key Responsibilities

• Monitor daily cash balances and maintain sufficient liquidity.
• Forecast cash flow requirements and ensure funds are available for operations and investments.
• Manage cash concentration, accounts receivable, and accounts payable processes.
• Identify and evaluate investment opportunities in line with the organization’s financial goals.
• Manage the investment portfolio, ensuring compliance with the company's policies and risk tolerance.
• Oversee the performance of investments and provide reports on ROI and risk levels.
• Analyze financial risks, including currency, interest rate, and market risks.
• Develop and implement hedging strategies to mitigate exposure to financial risks.
• Collaborate with relevant teams to manage financial risks effectively.
• Maintain and develop relationships with banks and financial institutions.
• Negotiate terms for loans, lines of credit, and other financial instruments.
• Monitor banking fees and manage transactions efficiently.
• Prepare and present regular reports on treasury activities, cash flow, and investment performance to senior management.
• Ensure compliance with local, federal, and international financial regulations.
• Collaborate with internal and external auditors during audits and ensure adherence to financial policies and standards.
  

Requirements

• Bachelor’s degree in Finance, Accounting, Economics, or a related field; a Master’s degree or professional certification (e.g., CFA, CTP) is preferred.
• 5+ years of experience in treasury, finance, or a related role, with a strong understanding of financial management and risk analysis.
• Proficiency in financial modeling and analysis.
• Strong understanding of treasury management systems and financial instruments.
• Excellent negotiation, communication, and relationship management skills.
• Detail-oriented with strong analytical and problem-solving abilities.
• Welcome Singaporean
  

Job Title: Accounting Manager

Company: S L Marine Engineering Pte Ltd

Industry: Building and Repairing of Ships, Tankers, and Other Ocean-going Vessels (Including Conversion of Ships into Offshore Structures)

Job Description:

- Oversee the preparation of accurate financial reports, including balance sheets, income statements, and cash flow statements.

- Provide detailed financial analysis to management, offering insights into company performance and recommendations for improvement.

- Ensure compliance with local and international financial regulations and accounting standards.

- Develop and manage annual budgets and forecasts in alignment with the company’s strategic goals.

- Monitor financial performance against budgets, identifying variances and advising corrective measures.

- Work closely with other departments to ensure budgetary control and efficient resource allocation.

- Manage the day-to-day accounting operations, including accounts payable, receivable, payroll, and general ledger.

- Maintain accurate records of all financial transactions related to shipbuilding, repair projects, and offshore structure conversions.

- Oversee tax filings, audits, and financial compliance with government regulations.

- Implement cost-effective accounting and financial practices to optimize profitability.

- Develop strategies to minimize financial risk, including currency and cost fluctuations within marine engineering projects.

- Collaborate with project managers to track project costs, ensuring all expenditures are within budget.

Requirements:

- Diploma in Accounting, Finance, or a related field.

- Strong knowledge of Singapore Financial Reporting Standards (SFRS) and tax regulations.

- Proficiency in accounting software and financial management systems.

- Excellent analytical, organizational, and communication skills.

1. Primary Responsibilities

• Project Maintenance Management: Oversee maintenance teams’ tasks across multiple project sites, ensuring timely, cost-effective, and quality service.
• Scheduling & Planning: Develop, schedule, and rectification procedure and ensure timely repairs.
• Budgeting & Cost Control: Manage maintenance team expenditures and track expenses, and identify cost-saving measures.
• Quality Assurance: Ensure maintenance team meets industry standards, client requirements, and conmpany’s quality guidelines.
• Risk & Compliance: Ensure adherence to safety protocols, compliance with regulatory and company standards, and mitigate risk on project sites.
• Client Liaison: Act as the primary contact for clients and consultants concerning maintenance and defect rectification.
• Vendor & Supplier Coordination: Manage relationships with suppliers, negotiate service contracts, and ensure materials meet project specifications.

2. Leadership and Team Management

• Team Supervision: Lead and manage maintenance staff, including training, scheduling, and performance evaluations.
• Training & Development: Ensure that maintenance personnel are trained in safety procedures, equipment handling, and troubleshooting.
• Performance Monitoring: Regularly assess team performance, address any gaps, and promote staff development and skill enhancement.

3. Technical Skills and Knowledge

• Technical Knowledge: Deep understanding of construction technology and method used in the industry and expertise in their maintenance and preventive requirements.
• Problem Solving: Diagnose and resolve maintenance issues efficiently to minimize inconvenience to client.
• Safety Standards: Strong knowledge of workplace safety and health regulations, particularly in construction site.
• Software Proficiency: Familiarity with relevant software for planning and record-keeping.

4. Reporting & Documentation

• Maintain accurate records of maintenance activities, including work orders, inspection reports, and incident logs.
• Provide regular updates and detailed reports to management and clients on equipment performance, maintenance costs, and any challenges.

5. Qualifications

• Education: Degree in engineering, facilities management, or related field.
• Experience: At least 7-10 years of experience in a maintenance role, with prior leadership experience preferred.
• Skills: Strong communication, negotiation, and project management skills.

6. Key Competencies

• Analytical Thinking: Ability to assess needs and identify areas for improvement.
• Attention to Detail: Precision in inspection, rectification procedures, and adherence to protocols.
• Time Management: Efficiently prioritize tasks and manage resources to meet deadlines.
• Adaptability: Ability to handle unexpected challenges and adjust maintenance plans as needed.

A Warehouse Manager completes various management, organization and planning tasks to maintain high performance of the warehouse’s storage and shipment processes. Their duties and responsibilities often include:

• Audit and report inventory while making recommendations on which items to order and restock
• Manage warehouse associates, monitoring work and ensuring the safe use of warehouse equipment
• Establish warehouse practices and protocols to achieve an efficient warehouse
• Set warehouse and team goals in collaboration with executive management and other team leads
• Monitor workplace performance and lead training initiatives to improve employees
• Keep up-to-date on the latest federal and state safety regulations
• Communicate with other departments to ensure products are shipped in a timely manner

• Strategically plan and manage logistics, warehouse, transportation and customer services
• Direct, optimize and coordinate full order cycle
• Liaise and negotiate with suppliers, manufacturers, retailers and consumers
• Keep track of quality, quantity, stock levels, delivery times, transport costs and efficiency
• Arrange warehouse, catalog goods, plan routes and process shipments
• Resolve any arising problems or complaints
• Supervise, coach and train warehouse workforce
• Meet cost, productivity, accuracy and timeliness targets
• Maintain metrics and analyze data to assess performance and implement improvements
• Comply with laws, regulations and ISO requirements

• Strategically plan and manage logistics, warehouse, transportation and customer services
• Direct, optimize and coordinate full order cycle
• Liaise and negotiate with suppliers, manufacturers, retailers and consumers
• Keep track of quality, quantity, stock levels, delivery times, transport costs and efficiency
• Arrange warehouse, catalog goods, plan routes and process shipments
• Resolve any arising problems or complaints
• Supervise, coach and train warehouse workforce
• Meet cost, productivity, accuracy and timeliness targets
• Maintain metrics and analyze data to assess performance and implement improvements
• Comply with laws, regulations and ISO requirements

We are seeking an Operations Manager specializing in the electrical sector. The Operations Manager will be located in El Paso, TX and is the primary lead for the production of switchboards. The responsibilities of the Operations Manager include developing strategic direction and leading key manufacturing processes to ensure production objectives are met according to safety, quality, and customer requirements.

The expected annual salary range for this role is $120,000 - $175,000 per year. This position is also eligible for a variable incentive program.

The Operations Manager will:

• Support the operation's strategic plan by providing specific product designs into finished products that meet customer order requirements, product quality standards, and product delivery commitments
• Serve as the tactical liaison between the Plant Manager and Production Supervisors while leading others in achieving organizational goals
• Lead the effort to build a team from the ground up as operations in El Paso get started

A Warehouse Manager completes various management, organization and planning tasks to maintain high performance of the warehouse’s storage and shipment processes. Their duties and responsibilities often include:

• Audit and report inventory while making recommendations on which items to order and restock
• Manage warehouse associates, monitoring work and ensuring the safe use of warehouse equipment
• Establish warehouse practices and protocols to achieve an efficient warehouse
• Set warehouse and team goals in collaboration with executive management and other team leads
• Monitor workplace performance and lead training initiatives to improve employees
• Keep up-to-date on the latest federal and state safety regulations
• Communicate with other departments to ensure products are shipped in a timely manner

Requirements:

• Fluent in English and basic mandarin
• Relevant experience for minimum 3 years
• Able to communicate with colleagues from different levels
• Compulsory PC skills
• Able to assist in Retail & Production as and when required

Job Description:

• Attending to customers enquiry & feedbacks
• Assist in production where necessary
• Co-ordinate with Operations team
• Replying emails and follow up
• Travel to other branches to assist with retail dutiies
• Willing to work long hours

As a result, they have access to various functions across the logistics and supply chain team, including:

• Supervise the transportation of goods and services
• Schedule and oversee the supply chain management activities
• Manage warehouse and transportation staff
• Resolve supply chain issues and customer-related complaints
• Maintain inventory reporting

The role of a logistics project manager includes the following:

• Define and implement procurement procedures. A logistics project manager should establish a framework defining how to manage competing demands and make decisions. This person should also create a process for identifying and vetting suppliers.
• Emphasize transparency. Transparency is essential for a supply chain project manager to ensure accountability when outcomes don’t meet expectations. It also creates an environment that fosters the exchange of ideas and solutions.
• Optimize processes. Logistics and supply chain project managers should continuously analyze working procedures to identify areas of improvement. They should then develop a strategy for improving the company’s procurement efficiency.
• Act as a resource. A logistics project manager should be a subject matter expert who guides and supports subordinates. In this role, they should have a deep knowledge of the company’s logistics and supply chains.
• Ensure accountability. Coordinating logistics and supply chain projects is complex. That’s why a project logistics manager must have the authority and resources to oversee all aspects of a complex project. This can be done only if they are held accountable for the project’s success.
• Oversee execution. Successful procurement project managers create opportunities to improve their supply chain business. That’s why they should monitor the evolution and performance of the company’s logistics and supply chains. They also need to ensure these processes align with the company’s strategic objectives.

As a result, they have access to various functions across the logistics and supply chain team, including:

• Supervise the transportation of goods and services
• Schedule and oversee the supply chain management activities
• Manage warehouse and transportation staff
• Resolve supply chain issues and customer-related complaints
• Maintain inventory reporting

The role of a logistics project manager includes the following:

• Define and implement procurement procedures. A logistics project manager should establish a framework defining how to manage competing demands and make decisions. This person should also create a process for identifying and vetting suppliers.
• Emphasize transparency. Transparency is essential for a supply chain project manager to ensure accountability when outcomes don’t meet expectations. It also creates an environment that fosters the exchange of ideas and solutions.
• Optimize processes. Logistics and supply chain project managers should continuously analyze working procedures to identify areas of improvement. They should then develop a strategy for improving the company’s procurement efficiency.
• Act as a resource. A logistics project manager should be a subject matter expert who guides and supports subordinates. In this role, they should have a deep knowledge of the company’s logistics and supply chains.
• Ensure accountability. Coordinating logistics and supply chain projects is complex. That’s why a project logistics manager must have the authority and resources to oversee all aspects of a complex project. This can be done only if they are held accountable for the project’s success.
• Oversee execution. Successful procurement project managers create opportunities to improve their supply chain business. That’s why they should monitor the evolution and performance of the company’s logistics and supply chains. They also need to ensure these processes align with the company’s strategic objectives.

Job Description Responsibilities:

• Ensure the projects are fully attended and completed to meet agreed deadlines
• Supervising the project progress to ensure that issues of the project are identified and solved
• Attend meetings, liaise and manage clients to complete project deliverables
• Experience managing a team on site at an event, ability to troubleshoot on site and react, provide solutions to the internal team, external suppliers and clients alike.
• Working with Management to adapt strategy with objectives continuously improving on SOPs where necessary.

Skill Requirements

• Strong project management skills
• Observant and paying great attention to detail
• Good interpersonal skills and effective communicator
• Problem solver and creative

Job Description

• Project support: Oversee and support project management activities, including planning, timeline monitoring, and budget tracking, to ensure timely completion of projects for regulatory submissions.
• Project monitoring: Track and report project status to internal and external stakeholders, ensuring deadlines are met for ongoing projects. Provide expert CMC support while monitoring CMO/CDMO activities.
• Documentation management: Manage and maintain project documentation, including protocols, reports, SOPs, and meeting minutes. Facilitate the collection of information from both internal and external stakeholders in a timely manner.
• Stakeholder management: Coordinate external collaborations, including managing agreements and overseeing the quality of deliverables. Monitor activities of CMOs, CDMOs, and other partners.
• Sample and logistics coordination: Handle project logistics, including sample shipment and drug sourcing.
• Regulatory support: Assist in drafting the Quality Section of dossiers for clinical trial and marketing authorization applications, ensuring alignment with regulatory requirements and agency expectations.
• CMC support: Offer strategic guidance to technical teams on CMC regulatory requirements and engage in negotiations to resolve CMC-related issues.
• Others: Perform other duties as assigned by leadership

Job Requirements

• MSc, or BSc in life science/ chemistry
• Experience with office management software like MS office (MS Excel, MS Word, MS PowerPoint) and other project management software
• Strong management and organization skills, attention to details, good written and verbal communication skills
• Superior time-management skill, able to multitask and quickly adapt to dynamic changes
• Knowledge in drug development process and technical/ scientific knowledge.

Job Description

• Business development, retain and grow existing customer base and develop new business for the region with the incorporation of marketing activities.
• Consistently meet or exceed established sales targets/goals.
• Convert prospects to generate sales /business for region growth.
• Maintain customer/prospect relationships via personal visits, email, phone correspondence, and other manners of contact such as professional organizations, social media sites etc.
• Ensure proper documentation like technical data and share right information with customers.
• Collaborate with manufacturing, supply chain, procurement, R&D, and Regulatory organizations to successfully deliver business plan targets.
• Monitor markets and competition by collecting various product, pricing and relevant information.
• Report progress, metrics and analyses to management on sales and other activities at regular intervals.
• Develop and maintain high level proficiency in navigating and using all company software.
• Plans / support / co-ordinates advertising and promotional activities, including print, online, electronic media and direct mail within sales territory.
• Attend and actively participate in all required meetings. Represent company at trade shows to promote product.
• Follow all company Standard Operating Procedures (SOP) and meet the deadlines.
• Other duties as required or needed by superior /management.

Requirements:

• Candidate must possess at least a Diploma and/or a Bachelor's Degree.
• At least 5 years of related experience in Business Development. Candidates with B2B and Regional Sales Experience (for ASEAN countries).
• Ability to work collaboratively, communicate clearly, concisely, and professionally, both verbally and in writing, with colleagues at all levels.
• Ability to establish and maintain effective working relationships with both internal and external associates at all levels.
• Personal care, home care, Food &Pharma based experience will be preferred.
• Ability to handle multiple tasks effectively and in a timely manner.
• Capacity to exercise sound judgment within established guidelines.
• High competency level in all forms of computer literacy including, but not limited to, email use, word processing, spreadsheet creation and manipulation, internet navigation, server access, database use etc.
• Capacity to learn internal software at levels that ensure successful and quick execution of all job task.
• Required language(s): English & other South East Asian languages preferred (This is important as the customer base is APAC Region 80% - outside of singapore).
• Willing to travel which is 30% of the job nature
• ONLY Singaporeans or PR’s may apply, due to quota restrictions.

Candidates must be:

• Self-affirming and comfortable to Travel & to deal with regular customer complaints between the customer & company.
• Intrinsically motivated.
• Exposure with B2B is the most essential
• Willing to join immediately.
• Self-directed.
• Takes an active interest in meeting the needs of the business.

Is there any greater challenge than getting ahead of disease together? If you are a Senior Medical Affairs Manager enabling healthcare professionals and public health decision makers to bring relevant healthcare solutions to their patients, this is the role for you.

As a Senior Medical Affairs Manager, you will be responsible to bring medical and technical expertise to the medical affairs team, relevant brand teams, and other internal business partners including regulatory, strategic development, and marketing.

Key Responsibilities

This role will provide YOU the opportunity to lead key activities as follows:

• Support and enable GSK by engaging with healthcare professionals and public health decision makers, providing scientific information, managing projects, and ensuring compliance with standards and guidelines.
• Develop and implement Vaccines Medical Strategic Plan/s and Scientific Engagement activities to lead internal and external (customer facing) medical projects.
• Provide factual, balanced and scientifically rigorous medical and safety information regarding disease areas of mutual interest, GSK products in development and medical information on therapeutically assigned franchise/portfolio.
• Brings insight to the organization by having an in-depth knowledge of the science and evidence for GSK vaccines and other treatment options within their therapy area expertise.
• Provides expert vaccines medical support on all aspects of Marketing, Medical Information and Product Training for LOC’s Healthcare business as required.
• Assists in the development, organization, preparation, and implementation of training for internal and external audiences on disease knowledge and management.
• Identifies necessary local evidence generation activities and serves as the LOC lead of these scientific projects.
• Ascertain high standards of medical and scientific accuracy in all external communication to medical audience and public in keeping with GSK policy and relevant industry and regulatory codes.
• Engages with health-related agencies of the government to understand their needs regarding our products and to contribute to public health planning.
• Reinforces the external scientific image of GSK Pharma/Vaccines Healthcare to various MOH agencies and departments through representation and continuous educational efforts.

Why you?

Basic Qualifications:

We are looking for professionals with these required skills to achieve our goals:

• Degree in Medicine, PharmD or PhD.
• Minimum 5 years’ experiences in medical affairs.
• Minimum of 3 years’ experience in medical project management.
• Clear understanding of clinical research methodologies and a demonstrated ability to translate scientific, clinical and safety research studies in an effective credible manner.
• Ability to maintain a command of a large amount of scientific information across multiple products and make a decision regarding clinical evidence of importance.

Preferred Qualifications:

If you have the following characteristics, it would be a plus:

• Ability to work autonomously and independently with time management skills to effectively manage field-based responsibilities.
• Strong interpersonal, influencing, and negotiation skills with different types of internal and external stakeholders.
• Team player, patient and customer-focused, problem solver with clear focus on result.
• Excellent in written and oral communication skills.

Why GSK?

Uniting science, technology and talent to get ahead of disease together.

GSK is a global biopharma company with a special purpose – to unite science, technology and talent to get ahead of disease together – so we can positively impact the health of billions of people and deliver stronger, more sustainable shareholder returns – as an organisation where people can thrive. We prevent and treat disease with vaccines, specialty and general medicines. We focus on the science of the immune system and the use of new platform and data technologies, investing in four core therapeutic areas (infectious diseases, HIV, respiratory/ immunology and oncology).

Our success absolutely depends on our people. While getting ahead of disease together is about our ambition for patients and shareholders, it’s also about making GSK a place where people can thrive. We want GSK to be a place where people feel inspired, encouraged and challenged to be the best they can be. A place where they can be themselves – feeling welcome, valued, and included. Where they can keep growing and look after their wellbeing. So, if you share our ambition, join us at this exciting moment in our journey to get Ahead Together.

Important notice to Employment businesses/ Agencies

GSK does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact GSK's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to GSK. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and GSK. In the absence of such written authorization being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of GSK. GSK shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site.

About Getz
Getz is a leading force in F&B digital transformation, providing an integrated suite of in-store and online solutions, including CRM, POS, QR ordering, Payment Terminals, and Marketing Sponsorships. Tailored for small to medium-sized F&B businesses, our solutions empower restaurants to grow through automation, cost reduction, and seamless payment integration. Trusted by over 1,300 restaurants across Southeast Asia, Getz is committed to helping the F&B sector thrive.

Job Overview
The B2B Consulting Manager plays a critical role in building and nurturing lasting relationships with F&B clients, guiding them to leverage Getz’s modular solutions for increased sales, operational efficiency, and enhanced customer loyalty. Success in this role requires a strong understanding of F&B industry dynamics, exceptional client management skills, and a consultative approach to effectively sell and upsell Getz’s tailored solutions, driving measurable business growth for our clients.

Key Responsibilities

1. Consultative Selling

• Provide tailored consultations to deeply understand each client’s unique business challenges and goals.
• Identify and recommend Getz solutions (e.g., CRM, Instore QR, Payment Terminal, Online Pickup, and Delivery) that address specific client needs and align with business objectives.
• Conduct pre-meeting research and develop presentations that communicate value clearly, followed by customized post-meeting proposals and follow-ups.
• Educate clients on how Getz’s solutions can enhance sales, reduce costs, and streamline their operations.

2. Client Relationship Management

• Develop and maintain strategic relationships with F&B business owners and key stakeholders to build trust and encourage ongoing engagement with Getz’s solutions.
• Act as the primary account manager for clients, consistently providing support, addressing inquiries, and ensuring client satisfaction.

3. Onboarding and Solution Implementation

• Partner with project managers, technical, and support teams to ensure seamless client onboarding and implementation of solutions.

4. Client Re-Education and Upselling

• Stay current on F&B industry trends, competitor products, and evolving client needs to provide insightful recommendations.
• Regularly re-engage clients with updates on new features, and untapped potential within their existing Getz solutions, encouraging ongoing use and increasing ROI.

Key Skills and Qualifications

• Experience: 3-5 years in B2B consulting, client management, or account management, ideally within the F&B or tech/SaaS sectors. Candidates with no experience may also be considered.
• Sales Acumen: Strong consultative selling skills with a proven track record in account growth and upselling.
• Communication Skills: Excellent verbal and written communication skills; able to explain complex concepts simply and relate them to F&B business goals.
• Analytical Skills: Skilled at assessing client needs, analyzing data, and proposing solutions that align with client objectives.
• Industry Knowledge: Familiarity with F&B operations, digital transformation trends, and POS/CRM solutions.
• Customer Focus: Passionate about delivering long-term value to clients and dedicated to building strong, enduring partnerships.

Benefits

• Competitive base salary with an attractive commission structure for new sales, upsells, and renewals
• Transport allowance
• Opportunity to work in a dynamic, growth-oriented environment and make a tangible impact on the F&B industry
• Professional development opportunities to advance skills in consulting, sales, and digital transformation

Responsibilities: -

• Participate in RFI/RFP

• Work on the project scoping during presales to size up the project management effort, and the write-out on project management section for proposal

• Manage multiple projects ensuring Project Scopes, Schedules, Resources and Outcomes are within project milestone timeline and budget

• Manage project resources, vendors, contractors and deliver according to scope and schedule

• Manage procurement and delivery

• Ensure project signoff timely

• Manage project financial with prudence

• Prepare Project Management Life Cycle documentation

• Conduct Project meetings (project Kick-off, PWC, PSC, etc.) and ensure project minutes timely

• Good communication and interpersonal skills to engage the different levels of stakeholders and can perform under pressure

• Conduct Project completion debrief to identify lessons learn to contribute to knowledge base

• Update Project Repository folders regularly

• Monitor, anticipate and escalate project issue early to address situation

• Ensure compliance with customer’s and Fujitsu PMO Governance Guidelines

Job Requirements:

• Degree/Diploma in Information Technology

• 5-10 years project management experience in mid-to-large scale projects preferably from SI environment

• Delivered at least 3 large complex Project of minimum SGD 1 million and team size of 10 or more

• Experience with projects in large Enterprise Networks Solutions, IT Security, DC Design and Build, DC Relocation and Cloud Related.

• Advantageous if project experience included Software Defined Networks

• Must be PMP or CITPM certified (5 years or more)

• Need security clearance for Government Projects

• CCNA/CCNP certification advantageous

• Agile / Scrum certification advantageous

Job Description Responsibilities:

• Ensure the projects are fully attended and completed to meet agreed deadlines
• Supervising the project progress to ensure that issues of the project are identified and solved
• Attend meetings, liaise and manage clients to complete project deliverables
• Experience managing a team on site at an event, ability to troubleshoot on site and react, provide solutions to the internal team, external suppliers and clients alike.
• Working with Management to adapt strategy with objectives continuously improving on SOPs where necessary.

Skill Requirements

• Strong project management skills
• Observant and paying great attention to detail
• Good interpersonal skills and effective communicator
• Problem solver and creative