Position: Customer Service Officer/Call Centre(Banking)

Shifts Role: Morning and Afternoon

Job Requirements:
1. Comfortable with using computer applications and tools.
2. 1 year of experience in customer-facing roles (front or backend) is preferred.

Job Role and Responsibilities:
- Interact with internal & external customers to answer customers queries.

- Responding promptly to customer inquiries on general and transactional enquiries.

- Communicating with customers through various channels

- Achieve set Customer Center targets (KPIs) while upholding service quality.
- Promote the Bank's products and services through cross-selling.
- Assist customers in transitioning to the Bank's digital platform based on their preferences.
- Demonstrate flexibility in work deployment as needed.
- Assist Operations in managing customer requests and transactional follow-ups.
- On the job training will be provided.

Thanks, and Best Regards

Karanam Vijaya Kiran

(EA Registration no: R1443178)

Recruitment Manager

Hand Phone: +65 92333815

Helius Technologies Pte Ltd (EA Licence No: 11C3373)

Product area

Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

Job description

When leading companies choose Google Cloud, it's a huge win for spreading the power of cloud computing globally. Once educational institutions, government agencies, and other businesses sign on to use Google Cloud products, you come in to facilitate making their work more productive, mobile, and collaborative. You listen and deliver what is most helpful for the customer. You assist fellow sales Googlers by problem-solving key technical issues for our customers. You liaise with the product marketing management and engineering teams to stay on top of industry trends and devise enhancements to Google Cloud products.

Additional job description

The Google Cloud Security team is a group of security business engineers (Customer Engineers) who are dedicated to making the world a safer place by helping organizations protect themselves from cyber threats.

Qualifications

Job responsibilities

• Work with security businesses and Google Cloud teams to identify and qualify business opportunities, understand customer technical and compliance objections, and develop strategies to resolve blockers.
• Work with Google Cloud Security products to demonstrate and validate solution benefits in customer and partner environments. Maintain technical knowledge.
• Support Google Cloud Security opportunities and relationships, own technical aspects of solutions, and deliver presentations, product, solution briefings, proofs-of-concepts, and demos to customers, partners, and stakeholders.
• Prepare and deliver product messaging in an effort to highlight solutions value proposition using techniques including presentations, product demonstrations, white papers, trial management, and response documents.
• Travel to customer sites, conferences, and other related events.

Minimum qualifications

• Bachelor's degree or equivalent practical experience.
• 10 years of experience in a technical business engineering role in security or cloud native environments.
• Experience in cybersecurity (e.g., threat detection, malware intelligence, cloud security posture management, or identity and access management systems).
• Experience in selling/demo/Point of View (POV), Security information and event management (SIEM), Security Orchestration Automation and Response (SOAR) and Threat Intelligence solutions.
• Ability to travel up to 50% of the time.

Preferred qualifications

• Master's degree in Computer Science, Engineering, Mathematics, a technical field, or equivalent practical experience.
• Certification in cloud or security industry.
• Experience implementing security solutions for enterprises (e.g., threat detection and hunting, malware intelligence, cloud security posture management, or Identity and Access Management systems).
• Knowledge of product and solution market trends in the cybersecurity industry (e.g., ransomware, attack frameworks, zero trust, etc.).
• Ability to communicate and deliver presentations.
• Excellent problem-solving, communication, presentation, and active listening skills.

Responsibilities

• Handle the processing of quotations, purchase orders, and sales orders.
• Ensure timely delivery for both internal stakeholders and external customers by coordinating with customers, vendors, stakeholders to meet delivery requirements.
• Manage and negotiate delivery schedules to ensure they align with customer expectations.
• Oversee inventory management, including tracking stock levels and movement.
• Update and maintain pricing.
• Organize and maintain a comprehensive documentation filing system.
• Address inquiries from customers and business partners effectively.
• Maintain positive relationships with customers.
• Perform additional tasks as needed.

Requirements:

• Minimum of 1 year of relevant experience
• Proficient in MS Office
• Good time management skills, ability to meet deadlines, and strong attention to detail
• Good team player with the ability to work independently

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified.

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9724

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1872398

Posting Personnel: Ng Jwee Ken

Ref: L54V9365

Finance & Account Executive

• Mon-Fri 8.30AM to 5.30PM
• Tuas
• $3000 - $5000

Requirements:

• Degree in finance, accounting, or a related field.
• Minimum of 4 years in a finance or accounting role and be well versed in handling multiple accounts including construction work in progress accounts.

Job Description and Responsibilities

• Financial Reporting and Analysis: Prepare monthly, quarterly, and annual financial reports. Analyze financial data to identify trends and provide insights for decision-making. Ensure compliance with financial regulations and standards.
• Budgeting and Forecasting: Assist in the preparation and planning of budgets. Monitor and report on budget variances. Develop financial forecasts to support strategic planning.
• Accounting Operations: Oversee daily financial transactions, including accounts payable and receivable. Reconcile bank statements and manage cash flow. Maintain accurate financial records and ensure they are up-to-date.
• Audit and Compliance: Participate in internal and external financial audits. Ensure adherence to financial policies and procedures. Implement and review financial controls to mitigate risks.
• Financial Strategy and Planning: Provide financial insights and recommendations to senior management. Develop and implement financial policies to improve operational efficiency. Supports the GM in strategic financial planning and decision-making
• Team Management: Supervise and train finance assistants. Coordinate with other departments to ensure smooth financial operations, costing and tracking efficiency. Conduct performance evaluations and provide feedback to team members.

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

• Working days & hours: 5 days, 8:45am – 5:45pm
• Salary: $2000 - $2500 + commission
• Main office at Tanjong Pagar. Working location will be at tourist desk (sentosa village, rasa sentosa & The Robertson house hotel) on rotation basis.

Requirements:

• Diploma or equivalent.
• 1-2 years of customer service experience, specifically in a hotel tour desk or similar role.
• Knowledge of Singapore attractions and tour packages.

Job Description:

1. Guest Engagement:

• Greet and engage with hotel guests, offering assistance and information.
• Provide details about Singapore attractions and available tour packages.

2. Sales and Promotion:

• Promote and sell Singapore attractions, tour packages, and related services to hotel guests.
• Assist guests with the booking of tours and activities.

3. Inquiry Handling:

• Respond promptly and courteously to guest inquiries regarding tours, attractions, and travel arrangements.
• Provide accurate information and recommendations.

4. Complaint Resolution:

• Address guest complaints and concerns with patience and professionalism.
• Take appropriate actions to resolve issues and ensure guest satisfaction.

5. Documentation:

• Maintain accurate records of tour bookings, guest preferences, and complaints.
• Collaborate with tour operators to confirm reservations and resolve discrepancies.

If you are interested to apply, kindly WhatsApp me your updated resume in DOC file and allow our Consultant to match you with our Clients.

Whatsapp: +65 8525 2419

Email: [email protected]

Tan Man Ee Reg No: R22108289

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

You will be responsible for your target, including the following job responsibilities:

· Engage and establish good relationships with Prospects, from an assigned pool of leads.

· Maintain a high level of professionalism and service while speaking to Prospects or Clients.

· Manage appointment cancellations and reschedule new appointments with prospects promptly.

· Conduct regular calls with the Prospect or Client to book appointments for him/her.

· Call Prospect or Client to remind them of their appointment.

· Any other ad hoc duties assigned by the supervisor or Management.

Requirements:

· Minimum 1 year of outbound call center experience.

· Excellent interpersonal and communication skills.

· Good language proficiency to correspond with English and Mandarin-speaking clients for booking of appointments.

Company Profile:

Ezyhealth Holdings Pte Ltd, started in 1999 was listed in the Stock Exchange of Singapore in 2000. It underwent a reverse takeover in 2006 and it is now a private company. From its beginning as a Healthcare IT company, it has morphed into several businesses deep in the medical and healthcare industry.

Job responsibilities:

You will be responsible for your target, including the following job responsibilities:

· Engage and establish good relationships with Prospects, from an assigned pool of leads.

· Maintain a high level of professionalism and service while speaking to Prospects or Clients.

· Manage appointment cancellations and reschedule new appointments with prospects promptly.

· Conduct regular calls with the Prospect or Client to book appointments for him/her.

· Call Prospect or Client to remind them of their appointment.

· Any other ad hoc duties assigned by the supervisor or Management.

Requirements:

· Minimum 1 year of outbound call center experience.

· Excellent interpersonal and communication skills.

· Good language proficiency to correspond with English and Mandarin-speaking clients for booking of appointments.

You will be responsible for your target, including the following job responsibilities:

· Engage and establish good relationships with Prospects, from an assigned pool of leads.

· Maintain a high level of professionalism and service while speaking to Prospects or Clients.

· Manage appointment cancellations and reschedule new appointments with prospects promptly.

· Conduct regular calls with the Prospect or Client to book appointments for him/her.

· Call Prospect or Client to remind them of their appointment.

· Any other ad hoc duties assigned by the supervisor or Management.

Requirements:

· Minimum 1 year of outbound call center experience.

· Excellent interpersonal and communication skills.

· Good language proficiency to correspond with English and Mandarin-speaking clients for booking of appointments.

Duties and Responsibilities:

1. Reporting to the Vice President, Human Resources, this generalist role will be responsible for managing the full spectrum of HR, with a focus on HR Development, Performance/Talent Management, Engagement and Administration for a start.
2. Partner Business Units to advise stakeholders and support in relevant HR matters such as developing in-house courses, administering training budget and external course registrations, managing annual performance and talent review exercises etc.
3. Support in reviewing and updating of HR policies. Keep abreast of HR regulations and best market practices, to recommend enhancement of practices and streamlining of processes.
4. Plan and lead in driving employee engagement programs and events to promote a positive and inclusive workplace culture.
5. Support in maintaining HR System, ensuring accurate records and documentation. Conduct data analysis to identify trends and insights to support decision making and reviews.
6. Lead and manage office administration, which includes office planning, employee travel management, procurement of office stationery, equipment and other supplies etc.
7. Support in other relevant duties as assigned.

Requirements:

• Degree in HR, Business or related discipline.
• Minimum 5 years of relevant experience. Prior experience from public sector will be an added advantage.
• Well-versed with Singapore Employment Act.
• A team player with strong stakeholder management, problem-solving and communication skills.
• Proactive, resourceful and ability to prioritise effectively.

You will be responsible for your target, including the following job responsibilities:

· Engage and establish good relationships with Prospects, from an assigned pool of leads.

· Maintain a high level of professionalism and service while speaking to Prospects or Clients.

· Manage appointment cancellations and reschedule new appointments with prospects promptly.

· Conduct regular calls with the Prospect or Client to book appointments for him/her.

· Call Prospect or Client to remind them of their appointment.

· Any other ad hoc duties assigned by the supervisor or Management.

Requirements:

· Minimum 1 year of outbound call center experience.

· Excellent interpersonal and communication skills.

· Good language proficiency to correspond with English and Mandarin-speaking clients for booking of appointments.

Manicurist

• Working Days: off 6 days a month
• Working Time: 11am-8pm by schedule (OT: till 9-10pm if any)
• Working Location: Far East Plaza
• Starting Salary: $2100-$2400 + OT + Allowance + Comm (Gross 4K +)

Job Description:

• Deliver professional nail services including manicure/ pedicure, extension and gel nail services
• Good excellent cleanliness and hygiene practices
• Recommending various nail designs and nail art to clients
• Evaluating the condition of clients’ nails and advising them on proper nail care and suitable nail care treatments
• Sanitizing all nail instruments and equipment before each use
• Ensuring that workstations are kept clean and orderly
• Ensuring that nail supplies are adequately stocked
• Advise clients on nail care and use of products and colors
• Promote and sell nail care products
• Schedule client appointments and accept payments
• Other duties as and when assigned

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

You will be responsible for your target, including the following job responsibilities:

· Engage and establish good relationships with Prospects, from an assigned pool of leads.

· Maintain a high level of professionalism and service while speaking to Prospects or Clients.

· Manage appointment cancellations and reschedule new appointments with prospects promptly.

· Conduct regular calls with the Prospect or Client to book appointments for him/her.

· Call Prospect or Client to remind them of their appointment.

· Any other ad hoc duties assigned by the supervisor or Management.

Requirements:

· Minimum 1 year of outbound call center experience.

· Excellent interpersonal and communication skills.

· Good language proficiency to correspond with English and Mandarin-speaking clients for booking of appointments.

You will be responsible for your target, including the following job responsibilities:

· Engage and establish good relationships with Prospects, from an assigned pool of leads.

· Maintain a high level of professionalism and service while speaking to Prospects or Clients.

· Manage appointment cancellations and reschedule new appointments with prospects promptly.

· Conduct regular calls with the Prospect or Client to book appointments for him/her.

· Call Prospect or Client to remind them of their appointment.

· Any other ad hoc duties assigned by the supervisor or Management.

Requirements:

· Minimum 1 year of outbound call center experience.

· Excellent interpersonal and communication skills.

· Good language proficiency to correspond with English and Mandarin-speaking clients for booking of appointments.

About Us

At Royal Organisation, we’re all about creating opportunities for young, driven individuals to excel in sales and marketing. We specialize in face-to-face interactions, representing big-name clients and helping them connect with their customers.

If you’re looking for a dynamic, fun, and fast-paced environment to kickstart your career, we’re the place to be!

What You’ll Do

- Engage directly with customers through face-to-face interactions to promote our clients' products

- Learn and apply effective sales techniques and strategies

- Collaborate with team members to achieve shared goals

What We’re Looking For

- A people person who loves connecting with others

- Team players who thrive in a high-energy environment

- A positive attitude and a hunger to grow and learn

Why You’ll Love It Here

- 1-on-1 Mentorship: Get personalized coaching to level up your skills.

- Climb the Ladder Fast: Your growth depends on your performance, not seniority.

- Fun Vibes: Travel, team bonding, and loads of exciting activities await!

Join us!

If you’re ready to build your future, make new friends, and work with amazing brands, let’s make it happen.

Company Overview :

At Joyful Care Employment Agency, we specialize in providing trusted and professional domestic helpers to households. Our mission is to improve the quality of life for families by ensuring that they have access to reliable and skilled domestic help. We are looking for an experienced Admin Manager to join our team and help manage daily operations, improve efficiency, and provide exceptional support to both clients and domestic helpers.

Job Description :

We are seeking a dedicated and highly organized Admin Manager to oversee our office operations. This role will involve supervising administrative staff, managing recruitment processes, liaising with both clients and domestic helpers, and ensuring the smooth running of all administrative activities. The ideal candidate will be experienced in office management and will possess the ability to work effectively in a fast-paced, client-focused environment.

Key Responsibilities

List the main tasks that the Admin Manager will undertake, focusing on tasks relevant to the domestic helpers’ employment process.

• Supervise and manage the daily administrative tasks related to recruitment, placement, and contracts for domestic helpers.
  Coordinate between domestic helpers, clients, and management to ensure smooth and efficient placement processes.
• Oversee the preparation and handling of employment contracts, paperwork, and documentation for both helpers and clients.
  Maintain accurate records and databases of clients and domestic helpers.
• Develop and maintain administrative procedures to streamline office functions and improve overall efficiency.
• Manage client inquiries and ensure that both clients and helpers receive exceptional service.
• Assist with the training and onboarding of new administrative staff.
• Handle sensitive information and ensure compliance with all relevant employment laws and regulations.
• Coordinate client meetings and site visits for domestic helper placements.
• Support management with strategic planning and business development initiatives.

Qualifications :

• Proven experience in office management or administrative roles, preferably in the domestic helpers or recruitment industry
• Strong leadership skills with the ability to manage a team.
  Excellent communication skills, both written and verbal, with an understanding of client relationship management.
  Proficiency with office management software (e.g., MS Office, CRM tools, or similar software.
• Ability to multitask and handle several projects simultaneously in a fast-paced environment.
• Strong organizational skills and attention to detail.
• Knowledge of employment regulations and contracts related to domestic helpers (local or international) is a plus.
• Ability to speak additional languages (e.g., Filipino, Mandarin) is an advantage.
• Bachelor's degree or equivalent experience in business administration, human resources, or a related field.
• CEI KAH certification will be an advantage.
  

Benefits and Perks :

• Competitive salary and benefits package.
• Opportunities for career growth and development in the domestic recruitment industry.
• A collaborative and supportive work environment with a focus on helping people.
  

How to Apply

To apply for this role, please submit your resume and a cover letter outlining your experience and why you are a great fit for the position. Applications can be sent to [email protected]

• Develop and implement financial plans, budgets, and forecasts aligned with the organization's strategic goals.
• Conduct financial analysis to assess the company's performance, identify trends, and forecast future financial outcomes.
• Provide insights and recommendations to senior management based on financial analysis.
• Prepare and present accurate and timely financial reports, including income statements, balance sheets, and cash flow statements.
• Ensure compliance with accounting standards and regulations in financial reporting.
• Communicate financial performance and key metrics to stakeholders, including senior management, investors, and board members.
• Identify and assess financial risks facing the organization, such as market risks, credit risks, and operational risks.
• Develop and implement risk management strategies to mitigate financial risks and protect the organization's assets.
• Monitor risk exposures and implement controls to manage risk effectively.
• Manage cash flow to ensure liquidity and meet financial obligations.
• Monitor cash balances, cash forecasts, and cash flow projections.
• Implement strategies to optimize cash flow, such as managing receivables and payables effectively.

Job Scope:

• Assist in developing and executing BIM Executive plan for company level and project level;
• Review, develop and maintain office BIM documentation standards;
• Assist and support the office in any kind of architectural projects requiring Building Integrated Modelling (BIM) and ensure completeness and accuracy of the BIM model and drawings;
• BIM coordination with client and external consultants;
• BIM training and supervision of staff for BIM matters.

Detailed Job Description:

• Be technically proficient in prevailing BIM standards and to maintain up-to-date knowledge of BIM best practices;
• To develop or co-author office BIM standards;
• Ensure that the firm performs within set technical guidelines by providing or co-authoring standard operating procedures;
• Meet with senior management regularly and give regular reports, which include individual's performance, project status and development of BIM standards;
• Ensure that technical procedures, documentations and standard policies are adhered to;
• To setup and periodically review the BIM reference library;
• Supervise and check the BIM model and drawings;
• Create and develop BIM models and documents;
• Schedule work to meet project deadlines;
• Initiate with third parties the standards for BIM coordination;
• Continued coordination of BIM model with third parties such as consultants, specialists, contractors, clients and the like;
• Provide technical training to the office and provide continuing coaching and upgrading as required;
• Assign each BIM team member specific tasks and oversees their performance.

Job Description

• Responsible for managing a team of Architectural coordinators and BIM Modellers in the design and coordination works;
• Attend technical and site meetings with consultants;
• Study Architectural drawings and coordinate Architectural works with the consultants and sub-contractors to resolve any technical / site issues;
• Architectural planning, coordination with consultants and document control such as monitoring of sample submission, approval status of drawing
• Coordinating, organizing and preparing construction and architectural documents and drawing
• Ensure Architectural works are carried out according to specifications / drawings;
• Inform Project Director / Project Manager on any technical / site problems pertaining to Architectural works;
• Supervise the progress of Architectural works on site;
• Coordination of sub-contractor's Architectural work and ensuring the work is on schedule.

Requirements

• Degree in Architecture/Building
• 5-8 years’ of working experiences in main contractor companies preferably in large scale commercial projects
• Highly motivated and independent with excellent team spirit and communication skills Excellent written and verbal communication skills
• Understand in Autocad/ BIM/ construction drawing/ architectural drawings

Job Responsibilites

• Manage the overall delivery of the infrastructure project on or ahead of time with all client expectations met.
• Assign resources to deliver the works within budget, time, quality and regulatory standards, monitor and guide workflow, setting daily, weekly and long-term project goals.
• Manage the specialist functions of design, engineering, procurement and construction, manage the interaction of various disciplines and multiple work streams.
• Production planning, review progress against plans, contractual arrangements and delivery milestones to ensure they are on schedule and within quality and cost estimates and take effective remedial action as required.
• Financial Management: Ensure strong contract, commercial and financial risk management, accurate forecasting of both costs and revenue, take corrective action in line with CCCC authority and reporting frameworks and maximise the profit margin for the project.
• Demonstrate leadership in risk management, compliance and auditing and ensure legislative, pre-contract and commercial obligations are met, including compliance with the relevant Building Code.
• Stakeholder management: Ensure that stakeholders are actively engaged and that beneficial relationships between the project and the client, subcontractors, community and other external parties are developed and maintained.
• People management: Monitor staff and labour resourcing to ensure the project has the capability to achieve targets, supervise workforce, including subcontractors and foster a high performance team with a positive employee relations environment.
• Contribute to new business, continuous improvement and broader business activities
• Arrange coordination with LTA and QPS and meeting with subcontractors.
• Coordinate with headquarter and site team to obtain enough resources for the projects
• Organize a proper project management team & plan to carry out the construction works
• Submission of progress report to project manager, client and relevant personnel.
• Ensure compliance with all authorities' regulations, which include BCA, PG, PUB and NEA etc.
• Perform all duties in accordance with company’s polices, processes, systems, reporting and procedures.

Job Requirement:

• Holds a Recognised Degree in Civil Engineering or transportation engineering degree.
• Minimum ten (10) years of experience in construction industry
• At least seven (7) years of experience with main-contractor.
• Able to to lead work with counterparties overseas.
• Possess effective time-management skills to meet deadlines and planned deliverables.

Job Resoibsibilities

• Build and maintain client relationships and act as primary fund administration client relationship manager for fund accounting and other related services
• Be actively involved in business development to pitch for new client engagements
• Set up the fund administrative services workflow and best practices, including evaluation of any fund accounting software where necessary
• To handle all fund accounting activities which includes periodic financial statements, partner allocations, NAV calculations, annual reporting requirement, and capital activity statements etc
• Assist in investor reporting, partner capital account statements, capital calls, distribution, equalization notices and client reporting are prepared and disseminated correctly
• To provide support in multiple asset classes and funds
• Develop strong business relationships with both internal and external stakeholder including fund managers, investors, auditors, tax agents etc
• Other ah-hoc administrative duties

Job Requirements

• Degree in Accountancy, ACCA, CA or professional qualifications
• Minimum 5 to 10 years of relevant experience (preferably in fund houses and fund administrators)
• Strong knowledge of report standards including IFRS, SFRS and RAP 7.
• Positive attitude with great communication skills, meticulous, analytical and the ability to work effectively in a team.
• Individuals who are detail-oriented, comfortable and meticulous to figures and driven to meet deadlines.

This position is responsible for the planning and direction of the workers and resources of the restaurant for the efficient, well-prepared, and profitable service of food and beverages.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Assisting the Operations Manager to work with chefs and other personnel to plan menus that are flavourful and popular with customers.

• Work with chefs for efficient provisioning and purchasing of supplies. Estimate food and beverage costs. Supervise portion control and quantities of preparation to minimize waste. Perform frequent checks to ensure consistent high-quality preparation and service

• To hit all financial targets

• To lead the team on each shift and ensure the company service standards are upheld

• Work with other management personnel to plan marketing, advertising, and any special restaurant functions

• Direct hiring, training, and scheduling of food service personnel

• Investigate and resolve complaints concerning food quality and service

• Prepare checks that itemize and total meal costs using the Point of Sales system

• Ensure sufficient stocks supply in the restaurant for smooth operation

• Safe keeping of company properties

• Assist in sending daily sales reports

• Assist in operation to ensure the smooth operation of the restaurant.

• Perform other duties as assigned by management.

REQUIREMENTS

• Min GCE ‘N’ level or equivalent with at least 2 years of relevant experience

• Strong communication, interpersonal, and management skills

• Passionate about providing excellent management and interpersonal skills

• Able to work independently and in a team

• A genuine passion for sake and a desire to continually expand knowledge in the field.

Duties & Responsibilities

1. People Development and Successor Planning：Make sure the core competencies management of the company is in the place and followed up with successor and people development plan.

Ensure that continual development of all staff in HR department, in order to reach full departmental performance.

2. Organization Development：Review the organization structure together with line manager when necessary and give professional advice. Provide internal consulting and support team building processes.

3. Labor Compliance：Ensure the labour and ethics management of the company is compliant with labor requirements. Health & Safety Environment Compliance and Zero lost time injury control.

4. Recruitment：-To ensure the recruiting request is met according to the recruiting plan.
-To ensure internal recruitment is implemented at all level.

-To ensure PI, PLI survey and Job Pro are used in recruitment.
-Hiring procedure is followed.

5. Training Management：To make sure the yearly training plan exist based on the business needs and company goal. Make sure that after training evaluation and follow up is existed. Ensure On Job Training provides qualified and skillful operators to production.

6. Benefit & Compensation：Ensure Mercer system (job classification) is used and salary survey is done regularly. Competitive welfare is in the place to keep good employee stay.

7. Performance Appraisal & Bonus System：Facilitate performance appraisal system and ensure all relevant persons are trained in the system and appraisal skills.
Assist department managers on skills analysis and improvement and training where appropriate for their teams.

Ensure the bonus system is effective for performance improvement and employee motivation.

8. Employee Relation Management：Ensure that legislation and case law is interpreted and understood by management team and adhered to by company.

Ensure engagement satisfaction survey is conducted regularly. Improvement plan will be produced based on the survey. Produce or co-ordinate briefings to workforce. Facilitate workforce presentations.

Job Requirements

• At least a Degree in Business Studies with minimum 5 years of working experience in HR/Admin related capacity.
• Possess good interpersonal and able to communicate with all levels of the organization.
• Possess labor knowledge of Malaysia is added advantages.
• Good knowledge and experience in Employment Act and HR related matters.
• Able to liaise with government departments in relates to HR/statutory matters/issues.
• Proficient in both written and spoken in English, Bahasa Malaysia and Mandarin.