Job Description

• Industry/ Organization Type: Manufacture of Special Purpose Machinery
• Position Title: Customer Service Coordinator
• Working Location: Kallang
• Working Hours: Mon-Fri: 8am – 5.30pm
• Salary Package: Basic salary $2,500 - $2,800 + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Handle invoicing, delivery orders, proforma invoices, packing lists, and related documents.
• Enter job-related information into the system.
• Coordinate daily with planners and customers for schedules and shipments, including logistics and courier arrangements.
• Update customer forecasts and generate reports.
• Perform other tasks as assigned by supervisors or management.

APPLY NOW!!!

• Preferred: At least 1 year of experience in customer service.
• Excellent interpersonal skills.
• Ability to respond quickly to customer needs.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #72369 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

You will be a key service partner to our clients in delivering timely and accurate advice regarding payroll, benefits and claim reimbursement as a Customer Service Officer.

• Provide timely and accurate responses to queries received via email and telephone pertaining to payroll, benefits and claim reimbursement.

• Perform case logging to prepare monthly reports for submission to the Authority.

• For cases which require inputs from other stakeholders, to track and follow up with reminders in order to ensure case closure.

• Escalate sensitive cases or highlight surge in case volume for Management attention.

• Minimum Diploma holder, preferably with experience in customer service

• Excellent communications and interpersonal skills

• Desire to go the extra mile for customers

• Meticulous with keen attention to details, service oriented and a good team player

• Proficient in Microsoft officer applications (Words and Excel). Knowledge of SAP-HR is an added advantage

Job Overview:
We are looking for enthusiastic and dedicated Customer Service Representatives to join our team. As the first point of contact for our customers, you will play a vital role in ensuring customer satisfaction and fostering long-term relationships. This position allows you to work comfortably from home while providing excellent service.

Key Responsibilities:

• Respond to customer inquiries via phone, email, and chat professionally and promptly.
• Resolve customer issues, complaints, and concerns effectively.
• Provide product and service information to customers.
• Record and manage customer interactions in the system.
• Collaborate with other departments to ensure customer needs are met.

Requirements:

• Excellent communication skills in both Chinese & English (both verbal and written).
• Strong problem-solving and multitasking abilities.
• Reliable internet connection and a quiet workspace at home.
• Proficiency in using computers and customer service tools.
• Previous experience in customer service is a plus but not mandatory.

What We Offer:

• Flexible work-from-home setup.
• Training and development opportunities.
• A supportive and friendly team environment.
• Attractive commission

Job Descriptions:

• Report directly to Branch Manager
• Follow up on customer request, appointment, enquires, call, complaints and confirmation promptly
• To make cold call and any new leads call provided by the company
• Re-confirm customer’s appointment a day before their treatment
• To follow-up service call to customer after treatment (three days)
• Responsible to deliver and provide Quality Services
• Daily data entry for customers, staff and print report for compilation
• To ensure the cleanliness standards at reception area
• Issuing of invoices and service rendering
• Generation of daily reports
• Assist in general administrative duties
• Preparing and issue of relevant documents, printing and filing as well as inventory control
• Perform any other ad-hoc duties and other matters as assigned by the Company

Job Requirements:

• At least 2 years’ experience in beauty spa environment and services
• Strong verbal and written communication skills
• Ability to work in a fast-paced environment with minimum supervision and is able to multi-task
• Willing to work retail hours (including weekends and public holidays)

Part-Time positions are available at $15/hour - $18/hour

Job Description

At Mavis Tuition Centre, we are committed to providing top-quality educational services to help students excel academically. Our experienced educators deliver personalized and innovative teaching methods tailored to each student's needs. We offer a comprehensive range of subjects, ensuring a well-rounded and thorough education. Our goal is to create a supportive learning environment that nurtures curiosity, encourages critical thinking, and drives success. Join us at Mavis Tuition Centre, where our exceptional services turn the journey of learning into an exciting and rewarding experience.

Job Highlights

• 5-day work week
• Leave benefits
• Medical benefits and insurance
• Variable bonuses
• Performance incentives

Responsibilities

• Engage customers in a friendly and approachable manner
• Assist customers with their queries and concerns with a service-oriented attitude
• Actively promote the organisation’s programmes to prospective clients in a professional manner
• Perform administrative duties pertaining to student and course registration matters

Requirements

• Minimum ‘N’ Level
• Able to commit to both weekends
• Travelling required
• Strong interpersonal and communication skills
• Positive work attitude, team player with strong service mindset
• Work in a fast-paced environment, able to multitask

Why choose us?

• Supportive Peers
• Recognition & Rewards
• Room for Growth & Career Advancement Opportunities
• Comprehensive Training Program tailored to enhance skill set

About the role
We are seeking a dedicated and experienced Customer Service Coordinator to join our team at De Beaute. This is a full-time role based in our central Singapore office, where you will oversee and manage our customer service team to deliver an exceptional experience to our valued customers.

What you'll be doing

• Supervising and managing a team of customer service officers to ensure high levels of customer satisfaction
• Monitoring and evaluating team performance, providing feedback and coaching to drive continuous improvement
• Responding to escalated customer enquiries and complaints, working to resolve issues effectively
• Implementing and maintaining customer service policies and procedures to align with company standards
• Identifying opportunities for process improvements and making recommendations to enhance the customer experience
• Providing hands-on support to the customer service team as needed to handle high volume periods
• Generating and analysing customer service reports to identify trends and inform strategic decisions
• Collaborating with other departments to ensure a seamless and integrated customer journey

What we're looking for

• Minimum 2 years' experience in a customer service supervisory or team leader role, preferably in the beauty or wellness industry
• Excellent communication and interpersonal skills, with the ability to effectively manage and motivate a team
• Strong problem-solving and decision-making abilities, with a focus on delivering exceptional customer experiences
• Proficient in using customer service software and data analysis tools to track and report on performance metrics
• Familiarity with customer service best practices and a deep understanding of current industry trends
• Passion for providing high-quality customer service and a commitment to continuous improvement

About us
De Beaute is a leading provider of premium beauty and wellness services in Singapore. With a strong focus on customer satisfaction, we are dedicated to helping our clients achieve their desired results through our innovative treatments and personalised approach. As a growing company, we are committed to investing in our employees and providing a nurturing environment for them to thrive.

If you are passionate about customer service and eager to make a positive impact, we encourage you to apply for this exciting opportunity.

Responsibilities (includes but not limited to):

• Raise reports of mishandled and damaged bags, in accordance to airline requirements.
• Trace mishandled baggage and keep passengers informed of the status.
• Assist passengers with odd sized bags.
• Answer hotline calls on baggage matters.

Requirements:

• Local NITEC or Higher NITEC (Service, hospitality, tourism or related disciplines preferred)
• Proficient in English and a second language for effective communication with international passengers
• Comfortable with working 6-days work week, rotational shifts (Morning / Afternoon / Overnight)
• Work in Changi Airport

Benefits:

• Shift allowance
• Staff transport after midnight
• OT payable after 44hours work/week
• Entitled to

1) AWS

2) Performance bonus

3) Joining bonus

We regret that only shortlisted candidates will be notified.

By sending us your personal data and/or resume, you are deemed to consent to AM Recruitment Pte Ltd or its agents to collect, use and disclose your personal data and/or resume for the purpose of processing and administrating this job application.

Registration No: R1434599 (Loh Ling Na, Lorinna)

EA Licence No: 23C1821 (AM Recruitment Pte Ltd)

Requirements and Responislity

• Greet customers who enter the store, managing the cash register or point of sale system, helping customers find products in their store
• Answering Customers questions and addressing concerns
• Maintain inventory and ensure items are in stock.
• Coach, counsel, recruit, train, and discipline employees. Organize and distribute staff schedules.
• Good team-player with excellent communication and interpersonal skills
• Able to multi-task and thrive within a fast-paced and highly challenging environment
• Product Knowledge -Recommending products or merchandise to help customers
• Identify current and future trends that appeal to consumers.
• Stocking merchandise and creating displays. Ensure merchandise is clean and ready to be displayed.
• Maintain store's cleanliness and health and safety measures.
• Receive and report on all sales leads
• Help retail sales staff achieve sales targets.
• Utilize information technology to record sales figures, for data analysis and forward planning.
• With retail sales experience
• Able to commit weekends and public holiday
• Good communication skill

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

ReplyForward

Description:

• Provide customer service to walk in customers
• Manage and replenish stocks
• Cashier duties
• Assist shifting of store displays and visual merchandising display
• Keep the store clean & tidy and housekeeping duties

Requirements:

• Minimum 'N', 'O' Levels or ITE qualification
• No working experience required
• Willing to work on 3 rotating shift
• Able to work 5.5 days a week, weekends and Public Holidays
• Outgoing, well groomed and customer service oriented

*Applicants with relevant experience will be considered for Senior Sales position *

Interested, please Whatspp to 81819562 for more information.

About Agora Colearning

We are an education startup dedicated to transforming learning experiences for children of all ages.

We combine our own programmes with an education marketplace offering tuition and enrichment programmes, both at our own centers and at schools.

Our mission is to simplify access to great educational opportunities and empower families to tailor their child's unique learning journey, with a strong emphasis on using technology in all aspects of our business.

Role

Our Customer Care team plays a dynamic and important in the running of our centre. They are the key daily point of contact for parents, students and teachers. If you love to engage with parents and children and are thorough and organised, this is the role for you.

Responsibilities

• Staff the reception area, welcome parents and students, manage check-ins and check-outs of students
• Address initial parent questions and be able to triage enquiries across our range of offerings - Student Care, Early Years, third party Education Providers, Events
• Help identify parent and student needs, foster good relationships with customers by providing excellent customer service
• Manage administrative tasks including room set-up, bookings and rescheduling of programmes and assist with daily requirements such as centre-opening and closing and ensure the upkeep of centre equipment and premises

Requirements

• A happy, driven, energetic mindset, with an ability to deal with unforeseen circumstances creatively and come up with practical solutions
• Prior experience working in front of house roles, liaising with parents and children is a plus
• Comfort and experience working with learning management software systems as is prior experience working with CRM systems
• Must be a “people-person”, and have outstanding communication and interpersonal skills, especially with parents and children
• Mid-week, weekend and public holiday scheduling options available

Job Responsibilities

· Responsible for handling front office reception and administration duties

· Greet customers and answer all customers’ enquiries

· Perform for scheduling appointment calendar and sending reminders appointments to customer

· Generating and compiling of daily sales reports

· Perform outlet stock-take and other ad-hoc duties

· Perform cashiering duties such as payment collections.

Requirements

· Basic knowledge of Microsoft Word and Excel

· Good interpersonal and communication skills

· Passion for customer service

· Excellent telephone etiquette

· Preferably with experience. No Experience are welcome as training will be provided.

· Must to able to commit to retail hours and weekends.

Benefits

· Medical & Dental Benefits

· Location near MRT

· Joining Bonus: $3000

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

Responsibilities (includes but not limited to):

• Checking-in, greeting passengers upon their arrival and ensuring a smooth departure process.
• Verify that passengers' documents are all in order for flight check-in.
• Front-desk duties at exclusive premier lounges.
• Meet and greet passengers at lounges reception.
• Assist passengers with special needs when required to.

Requirements:

• Local NITEC or Higher NITEC (Service, hospitality, tourism or related disciplines preferred)
• Candidates with Local Diploma will be considered for Officer role.
• Cheerful with pleasant communication skills
• Proficient in English and a second language for effective communication with international passengers
• Comfortable with working 6-days work week, rotational shifts (Morning / Afternoon / Overnight)
• Work in Changi Airport

Benefits:

• Shift allowance
• Staff transport after midnight
• OT pay after 44hours work/week
• Entitled to

1) AWS

2) Performance bonus

3) Joining bonus

We regret that only shortlisted candidates will be notified.

By sending us your personal data and/or resume, you are deemed to consent to AM Recruitment Pte Ltd or its agents to collect, use and disclose your personal data and/or resume for the purpose of processing and administrating this job application.

Registration No: R1434599 (Loh Ling Na, Lorinna)

EA Licence No: 23C1821 (AM Recruitment Pte Ltd)

We are a licensed employment agency in Singapore and currently we have offices in Kovan, Clementi & Toa Payoh. We are branching into the deployment of Nursing/Caregiver MDWs. We are looking for Senior/Customer Care Consultants to join us.

Job Description:

• Attend to customers & sales enquiries
• Deliver prompt, efficient and quality service to customers
• Follow up with customers on their enquiries and feedback
• Interview and recommend suitable candidates to employers
• Work towards achieving the sales target
• Able to handle and provide solutions for issues between Caregiver and employer
• Co-ordinating the documentation, work permit, and arrival of new migrant domestic worker/caregiver/Nurse
• Other ad-hoc duties when required

Requirements:

If you are a team player and a motivated individual who has a passion for sales, customer service and management, we want you to join us!

• Posses Certificate in Employment Intermediaries (CEI) or willing to get certified
• Min 1 year of related working experience
• Able to work independently
• Sales & Customer oriented
• IT & Social Media Savvy
• Good interpersonal & problem-solving skills
• Direct experience in our industry will be an added advantage
• Applicants with Nursing/caregiving backgrounds and experiences will be an added advantage for Caregiver placement positions
• Nurses planning for a career change are welcome

We offer:

• Good salary (negotiable depending on experience)
• Good commission
• Conducive working environment
• Training will be provided for those who do not have any direct experience
• 5-Day Week

*** all applications will be kept confidential.

** those with more than 5 years of direct experience will be considered for the Senior Consultant positions.

Please send your detailed resume with a recent photo to [email protected] or whatsapp +6590081112 for a short discussion.

We regret that only shortlisted applicants will be notified.

Job Benefits:

• 5 days work week, Monday to Friday: 8.30am to 5.30pm
• Eligible for 3 months Bonus
• Flexi Dollars: $800
• AL: 14 days
• BASIC UP TO 3.6k

Job Description:

• Contacting customers to follow up on outstanding payments.
• Ensuring the prompt and efficient collection of all overdue debts and payments from customers.
• Negotiating repayment plans with customers to address outstanding balances.
• Collaborating with legal counsel to pursue legal actions against defaulting customers.
• Coordinating with vehicle repossession agents to manage and track repossessed vehicles.
• Maintaining consistent communication with clients to settle overdue accounts.
• Addressing internal and external inquiries regarding outstanding customer balances.
• Recording and allocating daily receipts within the accounting system.

Job Requirement:

• Experienced in managing the entire legal process of debt collection.
• Skilled in providing advice on the most appropriate legal actions at various stages of debt recovery.
• Proficient in building and maintaining strong client relationships both internally and externally, across all levels.
• Capable of reconciling complex accounts with a keen eye for detail.
• Able to handle potentially sensitive or difficult conversations with a calm and confident demeanor.
• Diploma or Degree with a minimum of 2 years of relevant experience.
• Familiarity with hire purchase operations is an advantage.

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform that only shortlisted candidates would be notified*

We wish you all the best in your career search.

You are welcome to visit our website at www.rkgroup.sg

RK Recruitment Pte Ltd | EA License No.: 20C0280

Raymond Ng Jun Han | EA Personnel No.: R1657009

- Open to Singaporeans & foreigners

- Competitive package with bonuses & medical benefits

- Comprehensive in-house training Purpose:

As our new Sales & Customer Service Officer, you'll pioneer our new sales department at NK Robotics with your peers, focusing on client management and student enrollment while ensuring top-notch customer satisfaction.

Responsibilities:

- Master our programs, services, and processes.

- Identify customer needs swiftly for efficient sales conversion and service delivery. - Take ownership of leads to meet targets.

- Coordinate with teaching department for seamless operations. -Fulfill other duties assigned by management.

Ideal Candidate:

- O levels, Nitec certification and up.

- 3 weekdays and weekends availability required.

- English & Chinese proficiency; strong bilingualism is advantageous.

- Demonstrates emotional maturity and passion.

- Good persuasion and mediation skills.

- Professional with a positive, cheerful demeanor.

Responsibilities

We are looking for exceptional customer-oriented individuals to join our Retail Banking team. As a Customer Service Officer, you enjoy interacting with people from all walks of life and pride yourself on providing excellent service to customers with patience and empathy. An effective multi-tasker and good team player, you will have first-hand interaction with branch customers handling operational transaction activities, customer enquiries, data maintenance and the preparation of reports.

• Execute customer transactions accurately and timely, including but not limited to cheque handling, cash deposits/withdrawals/transfers, loan payments and account opening/closure
• Reconcile cash drawers, count and package coins and notes daily
• Be well-versed in the bank’s products and services to address customers’ enquiries and needs promptly and effectively
• Provide quality customer service to ensure a high level of customer satisfaction at all times

Requirements

• Diploma qualification or higher
• Product knowledge on savings accounts, cash deposits and withdrawals is preferred but not a strict requirement
• Proficient in Microsoft Office software
• Strong interpersonal and communication skills with a pleasant disposition
• Self-motivated multi-tasker who is meticulous and able to work independently and accurately on assigned tasks and also a team player who thrives a in a fast-paced environment
• Willing to work on a 5.5 or 6-day weekly schedule
• Prior work experience in banking is not required. Full training will be provided for all successful candidates.

Job Description & Requirements

• 1st level helpdesk to respond to calls Provide first call resolution to users who called into our hotline which is public facing, advising on issues Liaise with other support teams, or product teams as required to resolve requests/issues in a timely manner.
• Ensure proper documentation, notification, escalation, tracking and follow up of all incidents.
• Primary responsibilities are focused on customer contact Perform outbound calls to users who leave callback
• Handle emails as assigned by team leader
• Handle responses via the Chatbot Agent would need to be able to take stress of answering calls from members of public

Primary Skill: Customer Experience Management, Contact Centre, Call Centre

Educational Qualification: Minimum "O Level"

Work schedule – 44 hours per week. 5.5 days

Shift: Candidate is expected to work on rotating shift

Shift timing: (6.45am to 3.45pm, 8am to 5pm, 9am to 6pm, 11am to 8pm, 12.45pm to 10.45pm

Work Location: Suntec

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

ReplyForward

Job Descriptions:

• Report directly to Branch Manager
• Follow up on customer request, appointment, enquires, call, complaints and confirmation promptly
• To make cold call and any new leads call provided by the company
• Re-confirm customer’s appointment a day before their treatment
• To follow-up service call to customer after treatment (three days)
• Responsible to deliver and provide Quality Services
• Daily data entry for customers, staff and print report for compilation
• To ensure the cleanliness standards at reception area
• Issuing of invoices and service rendering
• Generation of daily reports
• Assist in general administrative duties
• Preparing and issue of relevant documents, printing and filing as well as inventory control
• Perform any other ad-hoc duties and other matters as assigned by the Company

Job Requirements:

• At least 2 years’ experience in beauty spa environment and services
• Strong verbal and written communication skills
• Ability to work in a fast-paced environment with minimum supervision and is able to multi-task
• Willing to work retail hours (including weekends and public holidays)

Part-Time positions are available at $15/hour - $18/hour

Job Description & Requirements

Join us as we are a leading brand in Singapore. We provide great employment benefits and good career growth.

• High Commission
• AWS bonus
• Walking distance from MRT Station
• Annual leave up to 21 days
• Training Provided

Job Responsibility

• Provide first level of support and customer service

• Provide quality customer service to customers over the phone or email

• Require to listen, probe to clarify and understand customer needs

• Escalate problems or issues promptly and resolve customer queries

• Administrative duties as required

Job requirement

• Minimum 1 Year(s) of experience in Similar Position
• Good interpersonal and communication skills
• Able to converse in English and Mandarin (to answer chinese-speaking enquiries)
• Requires a sense of urgency
• Able to work independently with minimal supervision
• Good team player, positive attitude and willing to learn
• Able to commit retail hours
• Immediate position

Interested in this position? Apply now or send in your resumes to 8842 6181.

About the role
We are seeking a dedicated and experienced Customer Service Coordinator to join our team at De Beaute. This is a full-time role based in our central Singapore office, where you will oversee and manage our customer service team to deliver an exceptional experience to our valued customers.

What you'll be doing

· Supervising and managing a team of customer service officers to ensure high levels of customer satisfaction

· Monitoring and evaluating team performance, providing feedback and coaching to drive continuous improvement

· Responding to escalated customer enquiries and complaints, working to resolve issues effectively

· Implementing and maintaining customer service policies and procedures to align with company standards

· Identifying opportunities for process improvements and making recommendations to enhance the customer experience

· Providing hands-on support to the customer service team as needed to handle high volume periods

· Generating and analysing customer service reports to identify trends and inform strategic decisions

· Collaborating with other departments to ensure a seamless and integrated customer journey

What we're looking for

· Minimum 2 years' experience in a customer service supervisory or team leader role, preferably in the beauty or wellness industry

· Excellent communication and interpersonal skills, with the ability to effectively manage and motivate a team

· Strong problem-solving and decision-making abilities, with a focus on delivering exceptional customer experiences

· Proficient in using customer service software and data analysis tools to track and report on performance metrics

· Familiarity with customer service best practices and a deep understanding of current industry trends

· Passion for providing high-quality customer service and a commitment to continuous improvement

About us
De Beaute is a leading provider of premium beauty and wellness services in Singapore. With a strong focus on customer satisfaction, we are dedicated to helping our clients achieve their desired results through our innovative treatments and personalised approach. As a growing company, we are committed to investing in our employees and providing a nurturing environment for them to thrive.

If you are passionate about customer service and eager to make a positive impact, we encourage you to apply for this exciting opportunity.

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

ReplyForward