• World-Class consultancy firm
• Design project experience

RESPONSIBILITIES:

• Responsible for Electrical Engineering services for the projects from concept stage, design development, contract documentation, authority submissions, site administration to project completion
• Act as mentor to new employees and provide technical assistance
• Advise engineers on the project administration and contractual issues
• Conduct technical discussion on common design problems
• Assist in maintaining high quality standards of design and construction
• To promote esprit de corps amongst employees
• Responsible to participate and support the Company’s SHEQ within their scope of duties

REQUIREMENTS

• Bachelor’s Degree in Mechanical or Electrical Engineering.
• Accumulated around 6 years of experience handling M&E Engineering ideally in semiconductor or construction projects

OTHER INFORMATION:

• Location: depending on Project
• Working hours: 5.5 Days
• Salary: To be Discussed based on experience (Salary will commensurate according to experience & qualifications).
• The Company strives to achieve employee satisfaction and provides conducive working environment, attractive incentives and remuneration to all staff.

How To Apply:

This position is an excellent opportunity for a dynamic individual. It comes with stimulating challenges that will mould your capabilities and reveal your potential.

Simply submit your application with your updated Resume in MS Word Format to David Sia Yi Sheng (EA Personnel Reg. No.: (R1875905), Achieve Career Consultant Pte Ltd EA Licence No. 05C3451) (BEP) by clicking the ‘Apply link’ /

or call your friendly Consultant, David, at 9271 7510 for a confidential discussion.

Please indicate the below information in your resume:

• Current & Expected Salary
• Reason(s) for leaving
• Notice Period / Availability to commence work

YOUR SUCCESS IS OUR ACHIEVEMENT!

Notice:

We would like to inform that only short-listed candidates will be notified. All applications will be treated with the strictest confidence.

By submitting any application or resume to us, you will be deemed to have read & agreed to the terms of our Privacy Policy, and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration, and for our marketing EDMs which you may opt out by unsubscribing in the mailer. You may refer and access our website at https://www.achievegroup.asia/privacy-policy/ for more information.

Cessation of Collection of full NRIC Numbers:

In compliance with the Personal Data Protection Act and commitment to protect candidates’ personal data, Achieve Group will cease to collect, process or use full NRIC numbers during our screening and job application process.

JOB SUMMARY

This role is required to:

• Investigate Potential Inappropriate Sales (“PIS”) lodged against the Bank on investment products like bancassurance, fixed income, mutual funds, and structured notes.
• Review, investigation, engage and resolve disputes lodged with Financial Industry Disputes Resolution Centre (“FIDReC”).

RESPONSIBILITIES

• To review Client’s raised allegations on PIS, conduct investigation into allegations (review all relevant documentation, conduct interviews), and prepare investigation reports.
• To review Clients’ claims in disputes lodged with FIDReC, conduct and prepare investigation reports on PIS, Fraud or Service related complaints.
• To handle various levels of clients’ disputes, ensuring that they are dealt with in a fair and timely manner.
• Deliver professional and excellent client experience by providing accurate, relevant and timely information on our products and services.
• Investigate and review issues raised in disputes and preparing appropriate investigation reports.
• Being able to work independently and taking ownership of issues.

People & Talent

• Independent daily productivity towards meeting set targets and ensure consistency in quality of work.
• Individual responsibility to manage any escalated complaints.
• Prior banking sales, banking operations or investigation experience preferred.

Governance

• Identify opportunities and contribute suggestions for process improvement during the review of findings.

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Lead the Client Experience team to achieve the outcomes set out in the Bank’s Conduct Principles
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Our Ideal Candidate

• 4 plus years of experience in banking processes..
• Experience Macros and powerpoint is preferred .
• Experience in Compliance is a plus
• Experience in a client experience/ complaint resolution: case management preferred
• Familiarity in banking processes and regulatory requirements is a plus .

Role Specific Technical Competencies

• Good writing and communication skill.
• Powerpoint
• Excel (knowledge of Macros/Pivot) is an advantage.

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

✨ Elevate Dining Experiences – Guest Experience ✨

Step into a riverside retreat where European elegance blends with serene charm. Our restaurant isn’t just about fine dining—it’s where milestones are celebrated, laughter echoes, and love stories unfold. With an exceptional menu and handcrafted cocktails, we’re on the hunt for passionate individuals to craft unforgettable guest experiences.

What Awaits You?

Our Client:

• Apparel Industry (Lingerie, Undergarments)
• Mon to Fri, Office Hour
• Tiong Bahru
• Up to $3000 + Transport Allowance

Responsibilities:

• Manage stock levels and coordinate timely product shipments with overseas suppliers
• Update purchase orders, prepare launch plans, and execute stock allocation for new product releases
• Collaborate with Sales and Marketing teams to align with customer preferences and adjust pricing as needed

Requirements:

• Min Diploma in Business or equivalent

For interested applicants, please click "Quick Apply"

We regret to inform that only shortlisted candidates would be notified.

By submitting your personal data and/or resume, you will be deemed to have agreed and consented to us collecting, using, retaining, and disclosing your personal information to prospective employers for their consideration.

Nurul Asilah Binti Ismail | EA Reg No: R24121710

JTE Recruit Pte Ltd | EA Lic No: 14C7215

• World-Class consultancy firm
• Design project experience

RESPONSIBILITIES:

• Responsible for Electrical Engineering services for the projects from concept stage, design development, contract documentation, authority submissions, site administration to project completion
• Act as mentor to new employees and provide technical assistance
• Advise engineers on the project administration and contractual issues
• Conduct technical discussion on common design problems
• Assist in maintaining high quality standards of design and construction
• To promote esprit de corps amongst employees
• Responsible to participate and support the Company’s SHEQ within their scope of duties

REQUIREMENTS

• Bachelor’s Degree in Mechanical or Electrical Engineering.
• Accumulated around 6 years of experience handling M&E Engineering ideally in semiconductor or construction projects

OTHER INFORMATION:

• Location: depending on Project
• Working hours: 5.5 Days
• Salary: To be Discussed based on experience (Salary will commensurate according to experience & qualifications).
• The Company strives to achieve employee satisfaction and provides conducive working environment, attractive incentives and remuneration to all staff.

How To Apply:

This position is an excellent opportunity for a dynamic individual. It comes with stimulating challenges that will mould your capabilities and reveal your potential.

Simply submit your application with your updated Resume in MS Word Format to David Sia Yi Sheng (EA Personnel Reg. No.: (R1875905), Achieve Career Consultant Pte Ltd EA Licence No. 05C3451) (BEP) by clicking the ‘Apply link’ /

or call your friendly Consultant, David, at 9271 7510 for a confidential discussion.

Please indicate the below information in your resume:

• Current & Expected Salary
• Reason(s) for leaving
• Notice Period / Availability to commence work

YOUR SUCCESS IS OUR ACHIEVEMENT!

Notice:

We would like to inform that only short-listed candidates will be notified. All applications will be treated with the strictest confidence.

By submitting any application or resume to us, you will be deemed to have read & agreed to the terms of our Privacy Policy, and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration, and for our marketing EDMs which you may opt out by unsubscribing in the mailer. You may refer and access our website at https://www.achievegroup.asia/privacy-policy/ for more information.

Cessation of Collection of full NRIC Numbers:

In compliance with the Personal Data Protection Act and commitment to protect candidates’ personal data, Achieve Group will cease to collect, process or use full NRIC numbers during our screening and job application process.

JOB SUMMARY

• We are seeking a detail-oriented and proactive FIDReC/ Early Resolution Specialist to join our team. In this role, you will be responsible for managing and resolving FIDReC/ Early Resolution complaints received from FIDReC in a timely and efficient manner. Your primary duties will include handling ongoing FIDReC/ Early Resolution cases and working closely with FIDReC case managers for resolution, mediation, and adjudication when necessary

RESPONSIBILITIES

Strategy

• Receive and assign cases from FIDReC on a daily basis, ensuring all complaints are tracked, updated in the tracker and prioritised appropriately.
• Contact clients promptly to address and resolve FIDReC complaints within the established early resolution timeframe, providing exceptional customer service throughout the process.
• Conduct prompt follow-ups on cases and maintain accurate logs for audit purposes, ensuring all interactions and resolutions are documented thoroughly and recorded in the Client Events Management System (CEMS).
• Maintain ongoing communication and collaborate with internal and FIDReC stakeholders to facilitate smooth resolution processes and address any arising issues effectively.
• Review merits of the case basing on investigation findings, table the findings, and conduct reviews with stakeholders to agree on a decision of each case.
• Ensure that all case handling and resolution processes are aligned with the bank's policies and procedures, particularly the Master Process Document (MPD).
• Work closely with FIDReC case managers to facilitate effective resolution of ongoing cases and participate in mediation and adjudication processes as needed.
• Identify opportunities to improve processes to elevate customer experience or close gaps

Business

• To support WRB as the primary liaison between the bank and FIDReC to ensure timely, accurate, and professional handling of all complaint cases.

​​​​​​​People & Talent

• Ensure daily productivity towards meeting CE KPIs and ensure consistency in achievement of individual productivity and quality of work.
• Embed valued behaviours and stronger performance culture via continuous engagement and sharing of success stories and recognition.
• Embed innovation, creative thinking, digitisation mindset to implement delighters along a client journey to improve client experience.
• Individual responsibility to upskill and sharpen compatible skills to manage all FIDReC complaints

Risk Management

• Personal accountability for quality and completeness of record keeping on FIDReC/ Early Resolution complaints
• Drive a strong service culture supporting the strategic direction on improving client experience, Treating Clients Fairly (TCF) and reducing complaints with zero tolerance on substantiated Staff Related complaints.
• Drive/ support a strong control environment through creating high awareness of Fair Dealing outcomes and ensuring adequate and proper reporting and governance on complaint management.

Governance

• Ensure relevant systems and controls pertaining to the role remit are in compliance with Group and Business policies, procedures, standards and codes, including those governing all Risk types, Compliance, Operational Risk, Technology and Operations, Finance and Reputation
• Embed the Group’s values and code of conduct to ensure that adherence with the highest standards of ethics, and compliance with relevant policies, processes and regulations among employees form part of the culture
• Engage with all audit report findings and ensure feedback is acted upon

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.

Key Stakeholders

• Internal/External Stakeholders: Frontline, Products and Operations

Other Responsibilities

• Embed Here for good and Group’s brand and values in Client Experience
• Able to take on other projects such as improving client journey, processes and perform analysis of clients’ insights where applicable.

Our Ideal candidate

• 4 plus years of experience in banking processes..
• Experience Macros and powerpoint is preferred .
• Experience in Compliance is a plus
• Experience in a client experience/ complaint resolution: case management preferred
• Familiarity in banking processes and regulatory requirements is a plus .

Role Specific Technical Competencies

• Good writing and communication skill.
• Powerpoint
• Excel (knowledge of Macros/Pivot) is an advantage.

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

Responsibilities:

• Supervise the entire order processing workflow to ensure timely and accurate fulfillment of customer orders.
• Address customer inquiries, complaints, and escalations promptly with a professional, solutions-focused approach.
• Track and monitor delivery progress, providing customers with regular updates and addressing any delays effectively.
• Manage backorders, ensuring efficient resolution and clear communication with customers.
• Review and approve customer claims and credit memos within the SAP system.
• Collaborate with warehouse and logistics teams to manage outbound order volumes and deliver accurate forecasts for budgeting and manpower planning.
• Facilitate regular meetings with customers, internal staff, and cross-departmental teams to build strong relationships and address any concerns.
• Monitor and follow up on overdue payments, ensuring timely resolution while maintaining positive customer relationships.
• Travel as needed to meet with suppliers for business discussions and relationship management.
• Ensure adherence to Security Export Control regulations, including conducting customer and end-user screenings when required.
• Prepare annual sales forecasts, with quarterly revisions based on actual performance and market trends.
• Analyze monthly sales expectations, identify variances, and determine factors influencing sales trends and volume.
• Develop and present monthly KPI reports for management, highlighting accomplishments, challenges, and areas for improvement.
• Establish departmental objectives and define KPIs for team members, ensuring alignment with company goals.
• Approve staff leave requests through the system while maintaining adequate operational coverage.
• Conduct annual and semi-annual goal-setting sessions with staff, followed by performance appraisals.
• Undertake additional tasks and responsibilities as assigned by management.

Requirements:

• Diploma/ Degree in any fields
• At least 3 - 5 years of customer service, order management and delivery management
• Prior experience in managing a team
• Knowledge of SAP
• Proficient in Microsoft Excel including functions such as VLOOKUP, PivotTables, and IF functions

Interested applicants for the above advertised position(s), please kindly email an updated copy of your resume to: [email protected]

EA License No.: 13C6305

Reg. No.: R1985956

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Key Responsibilities

• Handle inbound customer calls, emails, or live chat inquiries in a courteous and professional manner.
• Provide accurate information about banking products,services, policies, and account details.
• Assist customers with transaction inquiries, account troubleshooting, and complaint resolution.
• Process requests such as account updates, password resets, and other routine banking tasks.
• Escalate complex or unresolved issues to the appropriate departments while ensuring proper follow-up.
• Maintain up-to-date knowledge of banking regulations, policies, and procedures.
• Achieve or exceed performance metrics such as customer satisfaction, first-call resolution, and response time.
• Accurately document customer interactions and ensure data confidentiality.

If you have the relevant experience, please feel free to send your CV directly to [email protected]

Qualifications

• Previous experience in customer service.
• Strong problem-solving and communication skills.
• Ability to work in a fast-paced environment while managing multiple tasks effectively.
• Familiarity with basic banking products and services is an advantage.
• High school diploma or equivalent; additional qualifications in finance or a related field are a plus.
• Work hours – 9am – 1pm or 10.30am – 2.30pm (5 days a week)

Disclaimer: The company is committed to ensuring the privacy and security of your information. By submitting this form, you consent to the collection, processing, and retention of the information you provide. The data collected (which may include your contact details, educational background, work experience and skills) will be used solely for the purpose of evaluating your qualifications for the position you're applying for. Your data will be stored securely and retained for the duration necessary to fulfill our hiring process. If you are not selected for the position, your data will be kept on file for a limited period in case future opportunities arise. You have the right to access, correct, or delete your data at any time by contacting us at Quess Singapore | A Leading Staffing Services Provider in Singapore (quesscorp.sg)

• Attached to client’s company to drive for the company (drive people not goods)/ chauffeur the bosses around as per schedule provided
• Each day to pick up the car from company and to park back at the end of the day

Requirement:

• · Class 3 with personal driver/company driver experience
• · Candidate able to work OT & must be Punctual.
• · If report before 7.30am or end work after 9pm can take taxi (will provide taxi card).
• · 1-2 years of experience as a company driver
• · Model of the vehicle : TBA

Cannot bring home vehicle. Collect and return vehicle from our client office.

✨ Enthusiast – Be the Soul of Our Hospitality Magic! ✨

About Us

Welcome to a dining journey where flavors tell stories, and every guest is part of our family. We’re inspired by Burma’s rich cultural heritage, blending Southeast Asian and South Asian traditions with a modern touch. Our venues—from riverside escapes to intimate cocktail bars—are more than spaces; they’re experiences. At the heart of it all? Exceptional menus, signature drinks, and heartfelt service.

Why You’ll Love Joining Us

We’re more than a workplace—we’re your home away from home. Here’s what makes our team shine:

Become a Dining Experience Leader – Lead with Passion and Heart!

Step Into Your Next Career Chapter in F&B – Where Leadership Meets Excellence!

Are you someone who thrives in an exciting, fast-paced environment? Do you have a knack for leading teams while creating unforgettable dining experiences? We’re looking for a Dining Experience Leader who loves guiding others and ensuring guests receive top-tier service every time. If you’re ready to take charge and bring your leadership skills to the table, then this opportunity is for you!

Why You'll Love Working with Us:
Work-Life Harmony: Enjoy a 5-day workweek to maintain that perfect balance between work and personal life.
Plenty of Time to Recharge: With 14 days of annual leave, you’ll have the chance to unwind and come back refreshed.
Rewarding Performance: Take home up to $80/month in performance incentives that recognize your hard work.
Sharing in Our Success: Be part of a company that rewards dedication with profit sharing and annual bonuses.
Daily Fuel: Stay energized with two free meals provided during every shift.
Your Role as Dining Experience Leader:
Warm & Welcoming: Make guests feel right at home by greeting them with a smile and enthusiasm that sets the tone for their experience.
Smooth Operations: Master the point-of-sale (POS) system and coordinate orders to ensure everything runs like clockwork.
Problem Solver Extraordinaire: Respond to guest queries and resolve any concerns with professionalism and care.
Maintain Excellence: Keep the dining area clean, hygienic, and inviting, providing a welcoming atmosphere for all.
What Sets This Role Apart:
Growth at Every Step: Career advancement opportunities are at the heart of what we do. With us, you’ll always have the chance to grow.
Tailored Training: Receive specialized training designed to enhance your skills and help you shine in the F&B industry.
Supportive Culture: We’re a tight-knit team that values collaboration and believes every contribution makes a difference.

Is It Time to Lead?
If you’re ready to make an impact and take your F&B career to new heights, apply now and embark on your leadership journey with us. Your career, our family, endless possibilities!This version emphasizes leadership and growth while keeping a warm and inviting tone, making it more appealing and engaging for potential candidates. The phrasing is designed to inspire and invite candidates to see themselves in a leadership role within the company.

EA Personnel R22110043 Tan Eng Kang

EA License 21C0430 A Dreamworks Company Pte Ltd

Job Summary:

• MNC Semiconductor
• 8.00AM to 5.30PM (Mon – Fri)
• VB and Performance Bonus
• Up to $6,500

Job Responsibilities:

• Lead, develop, and execute HR strategies and initiatives in alignment with the headquarters' requirements and overall business objectives.
• Act as a liaison between management and employees by addressing concerns, grievances, and other HR-related matters.
• Oversee the recruitment and selection process to attract and retain top talent.
• Support business growth by fostering development, engagement, motivation, and effective management of human capital.
• Establish and maintain comprehensive HR strategies, systems, policies, and procedures within the organization.
• Foster a positive and productive work environment.
• Implement and manage a performance appraisal system to drive and enhance employee performance.
• Conduct reviews of performance, compensation, and benefits.
• Identify training needs and manage training programs in compliance with ISO standards.
• Provide management with HR-related insights and decision-making support.
• Ensure adherence to RBA (Responsible Business Alliance) standards and legal requirements.
• Handle additional HR responsibilities as required.

Job Requirement(s):

• Degree or Diploma in Human Resources or a related field.
• At least 5 years in the Semiconductor or Manufacturing industry with exposure to HR functions like Compensation & Benefits, Training, and compliance with Singapore employment laws.
• Skills: Proficient in HR systems, databases, and practices; hands-on approach with strong leadership and teamwork abilities.
• Competencies: Proven track record as an HR Manager or Executive, capable of developing and implementing HR policies, procedures, and strategies.
• Familiarity with Responsible Business Alliance (RBA) requirements is a must

Interested candidate may submit UPDATED RESUME to 6990 0434 (WhatsApp – Miya) and only shortlisted candidate will be notified.

Join our Telegram Channel for more job opportunities : https://t.me/+Nm2vlIfzUX43M2Nl

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified.

Kuan Mei Yang

Registration Number: R24124509

EA License No: 06C2859 (MCI Career Services Pte Ltd)

This person will focus on the following:

• Focus on TSM A&P budget management (Non media including promoter management, external event, POSM material and roadshows related)
• Reporting management including sell out forecasting, tracking, consolidation and NOOS (Never Out of Stocks)
• SOH Trade stock reporting and order proposal management
• Work with the team on promoter management, trade display adherence decision making on TSM matters
• Support on end cap, display and concept corner across all retailers

To succeed in this role, you should have the following qualifications and experience:

• Min 7 years’ experience in Trade Marketing, Shopper Marketing and/or Sales (KAM), ideally from a premium consumer brand.
• Fluent in English and ready to learn local languages if not known
• Minimum Bachelor (or local equivalent) in Marketing or Sales
• Knowledge in digital marketing, online sales, promotion management, customer management
• Proven track record in project management, planning, crafting and implementing best-in-class omnichannel marketing campaigns
• Strong end-to-end understanding of Sales and Marketing, balanced experience with online and instore activations
• Knowledge of the Singapore retail landscape and the dynamics of Omnichannel
• Problem-solving and positive attitude with strong rigor and ability to multitask.
• Strong eye for detail while also being able to keep a comprehensive view. Works well with deadlines and is good at prioritization.
• Excellent collaborative skills and flexible attitude and capability to succeed in an international and moving environment.

EA License No. 01C4394 • RCB No. 200007268E •EA Registration No. R22109454 Malcolm Lee Jun Hao

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

• 6 Days Alternate Saturday Off, 8.45am-6pm
• Project Locations at West, Singapore (Jurong / Bukit Batok / Clementi)
• Salary: $6,000 - $7,000 + AWS + Variable Bonus

Requirements:

• Degree / Diploma in Architecture / Civil / Structural / Electrical / Mechanical Engineering.
• 3 to 5 years of site management in mechanical and electrical trade.
• Must have working experience in Additions & Alterations (A&A) works in commercial building upgrading project.
• Fine to commit 6 Workdays Alternate full Saturday.

Job Scopes:

• Planning, coordinating and supervising construction projects and completing them in a timely and cost-effective manner.
• Collaborating with architects, engineers and other professionals to determine the specifications of the project.
• Preparing and submitting construction project budget estimates.
• Overseeing the selection and purchase of materials and equipment needed for construction.
• Ensuring compliance with building and safety regulations, and communicating with regulators and inspectors throughout projects.
• Navigating and resolving any problems that might arise onsite, whether they relate to construction delays, safety concerns or cost overruns.
• Evaluating and managing risk, and periodically reporting the progress of projects to stakeholders.

Leong Jia Qi Reg No. : R24124746

The Supreme HR Advisory Pte Ltd EA No. : 14C7279

• 6 Days Alternate Saturday Off, 8.45am-6pm
• Project Locations at West, Singapore (Jurong / Bukit Batok / Clementi)
• Salary: $6,000 - $7,000 + AWS + Variable Bonus

Requirements:

• Degree / Diploma in Architecture / Civil / Structural / Electrical / Mechanical Engineering.
• 3 to 5 years of site management experience civil and structural trade.
• Must have working experience in Additions & Alterations (A&A) works in commercial building upgrading project.
• Fine to commit 6 Workdays Alternate full Saturday.

Job Scopes:

• Planning, coordinating and supervising construction projects and completing them in a timely and cost-effective manner.
• Collaborating with architects, engineers and other professionals to determine the specifications of the project.
• Preparing and submitting construction project budget estimates.
• Overseeing the selection and purchase of materials and equipment needed for construction.
• Ensuring compliance with building and safety regulations, and communicating with regulators and inspectors throughout projects.
• Navigating and resolving any problems that might arise onsite, whether they relate to construction delays, safety concerns or cost overruns.
• Evaluating and managing risk, and periodically reporting the progress of projects to stakeholders.

Leong Jia Qi Reg No. : R24124746

The Supreme HR Advisory Pte Ltd EA No. : 14C7279

Responsibilites:

• To plan, develop and implement the organizational strategy and framework for patients’ relations and positive experience in the patients' journey of care
• To oversee and be responsible for the communications and patients’ relations matters of through befriending and building of a strong rapport with the patients and their family.
• To collaborate with HODs and line staff to operationalize the patients experience strategy.
• To provide expertise and resources in educating the Head of Departments and line staff in the philosophy and techniques of patients experience improvement.
• To set benchmarks/targets for evaluating the effectiveness of the patients’ relations services and programmes for the purpose of continuous improvement.

Principal Responsibilities

1) Patients Relations Engagements

• To establish contact with patients and their family (next-of-kin or spokesperson or designated caregiver) at the point of referral (hospital tour) or upon admission to the wards.
• To be the point person of the hospital for the patients and their family.
• To implement workflow to ensure a positive experience at every touch point with patients and their family.
• To identify caregivers stress and discern sensitive issues and offer counsel/suggestions to solve the problem or to handle the situation.
• In any crisis situation to advise and support the Head of Department and the staff on the appropriate approach and action to be taken to diffuse anger and tension, at the same time relate to the patient and his/her family to offer empathy and counselling, where necessary, to calm the situation. Offer practical solutions and support to the patient and the family where caregiver stress has been identified.
• Identify and assist/support staff andHead of Departments who are struggling with patients’ relations and communication issues.
• To supervise, train and mentor the team of Ward Ambassadors who are part of the Patients Relations Team.
• To review and assist in handling feedback and complaints received through the Patients Feedback Form with appropriate (verbal/written) responses.

2) Patients Experience Programmes

• To work with Corporate Communications, Pastoral Care Services and Nursing in organizing patients’ engagement events.
• To develop programmes and events to promote patients’ engagement and improve patients experience.

3) Family/Caregivers Engagement

• To proactively identify caregivers stress and engage caregivers in conversations for the purpose of offering empathy and support, solutions and resources that will enable them to cope better.
• To collaborate with external agencies like Caregivers Alliance in supporting the caregivers and post discharge follow up.
• To participate in ward processes relevant to patients’ relations and experience.

Secondary Responsibilities

• To provide training in dementia care to staff as well as to caregivers.
• To carry out duties and responsibilities that may be assigned from time to time.

Job Requirements

• min. Diploma/Degree in Public relations, Communications and Counselling related field of study
• Prior 3-4 years of relevant working experience in hospitality or healthcare public relations or caregiver support and counselling.
• Minimum 4-5 years relevant experience in a managerial role.
• Prior 2-3 years of patient relations work experience from Healthcare/Social Service industry
• Has excellent interpersonal and communication skills.

Interested applicants, please email your updated CV to [email protected] or WA 97527630 for more information.

We regret to inform that only shortlisted candidates will be contacted.

EA Personnel No: R23116144

EA Personnel Name: Lim Ruo Yi, Rachel

Company Registration Number: Recruit Express Pte Ltd (99C4599)

Responsibilities

• Projection of manpower establishment and review of hiring requests. Partner with the Talent Acquisition team to pre-plan forward hiring for projected attrition.
• Provide advisory support on issues relating to performance management and people management.
• Communicate and advise on HR policies and implement management practices that align with policies and comply to regulations and regularly review and improve on workflow processes & procedures.
• Conduct exit interviews to establish and find out issues relating to staff retention and satisfaction.
• Manage annual/bi-annual mass renewal of practicing certificates for all existing Allied Health Professionals/Pharmacists.
• Prepare reports for supporting departments/overall JHC departments (as assigned)
• Manage all HR operational matters relating to the assigned division/ departments, with support from Shared Services (where applicable).
• Compensation & Benefits
• Partner with the Performance & Reward team to coordinate the promotion exercise and annual appraisal exercises and work closely with the line to review promotion recommendations.
• Address staff queries on compensation matters, with support from the Performance & Reward team.
• Talent Management, Succession Planning & Employee Development
• Partner with Talent Management Specialists and Allied Health HODs in annual talent identification and succession planning exercises and work together on development posting opportunities for identified talents and potential successors.
• Employee Relations, Engagement & Change Management
• Provide advisory support on staff disciplinary or grievance handling including secretariat support for the investigations.
• Support in providing recommendations of interventions to improve employee engagement.
• Partner HODs to provide advice and guidance in the Master Service Agreement for staff secondment and work out the secondment terms and charges for agreement signing.
• Coordinate meetings and preparation of agenda and minutes of meetings.
• Support Annual Budget Planning exercise& submission of accruals.
• Contribute to OJT learning through the sharing of good practices.
• Any other projects assigned.

For interested candidates, please send your most recent and updated resume to sallytsin@recruitexpress.com.sg

WA me at http://wa.me/+6598326219 or tele me at @sallytsin

Alicia Cheong Ling Wei

R1104785

Recruit Express Pte Ltd

EA License No. 99C4599

Customer Service cum Receptionist (1 year contract - renewable)

• Working Days: 5.5 days, 9am-6pm / 9am-3pm
• Salary: $$2,500 - $3,500 + Bonus
• Lunch & Tea meals are provided
• Location: Bishan / Upper Thomson

Job Scopes:
1. Provide excellent customer service and deliver memorable experience with service efficiency, effectiveness and quality.
2. Handle phone or walk-in customer’s feedback/complaints/inquiries effectively and professionally.
3. Maintain an effective communication to ensure customer retention
4. Generate reports and suggest service improvement initiatives and processes.
5. Perform cashiering duties
6. Maintain and update appointments for servicing and repairs.
7. To inform customers about our promotions and do a regularly follow up through phone calls reminding them that their vehicle is due for inspections.
8. Upsell products and services to customers
9. Other ad hoc duties assigned by manager

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

- Permanent

- $2,800 - $3,500 (depend on experience)

- South (near Labrador MRT station) (Shuttle service provided at Queenstown MRT)

- Mon to Fri, 8.45am – 5.30pm

Job Responsibilities:

• Handle and resolve all customer queries received via phone, email, social media platform and live chats effectively and promptly.
• Follow up closely with internal parties for resolutions.
• Proactively escalate query trends, potential issues and recurring service failures to team lead/ manager and ensure that appropriate corrective action is implemented to avoid future problems.
• All customer service request and any follow-up interaction is logged into CRM accurately and timely.
• Assist in processing and invoicing Local and Export spare part orders.
• Preparation and generation of weekly customer service report, weekly and monthly report to BU and HOD.
• Spare parts inventory management.
• Perform other assigned duties and/or project work.

Period:

• Permanent

Location:

• South (near Labrador MRT station) (Shuttle service provided at Queenstown MRT)

​Working hours:

• Mon to Fri, 8.45am – 5.30pm

Salary:

• $2,800 - $3,500 (depend on experience)

Job Requirements:

• Experience in Call Centre, Banking or Customer Service (calls and correspondents) environment will be an advantage.
• Possess a positive mind-set with a “CAN-DO” attitude, and passion to deliver quality customer service.
• Possess excellent phone etiquette, comprehension, communication, and interpersonal skills.
• Proficient in Microsoft Excel, Word and PowerPoint.
• Experience in SAP will be an advantage.
• On-the-job training will be provided to ensure proficiency in role requirements.

​

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

[email protected] (Reg No: R23114826)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Human Resource Centre Pte Ltd (EA License Number: 97C4832)
160 Robinson Road, #13-07/08/09 SBF Center, Singapore 068914
T: 6337 3183 | W: www.successhrc.com.sg

Customer Services / Admin Coordinator

Working Days: 4 weekdays + 1 weekend
Working Hours: Weekdays (10.20 am to 7.20 pm), Weekends (8.30 am to 6.30 pm)
Salary Range: $ 2200 - 2800
Location: Tiong Bahru

Job scopes:

1) Customer Service

Attend to all walk-in potential customers and existing parents, phone calls, WhatsApp messages and emails promptly and professionally
Handle registration of new students, attend to requests pertaining to change of courses and time slots by existing students/parents, handle termination of courses by existing students
Upkeep of Centre’s student management system and perform audit of system regularly

2) Administration

Prepare invoices and handles payment collection
Prepare debtors listing and send reminders for late payment
Maintain petty cash and prepares daily collection report
Perform ad-hoc duties assigned by Manager

3) Teachers’ Support

Support teachers in photocopying and preparing of materials and resources
Assist teachers in the dismissal of classes and attendance taking
Participate in file checking and results tracking

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Position: Customer Service Assistant Manager (Japanese Speaking) (Job ID: 19436)

• AWS + Variable Bonus
• Attractive Annual Leave
• Looking to enhance your Japanese Speaking skills

Company: Bank

Location: Raffles Place (Near MRT Station)

Job Description:

・Handling correspondence from HQ in Japan
・Ensure seamless support for members by offering tourist and local information and handling reservations.
・Deal directly with customers/members either by Telephone/Electronically.
・Respond promptly to customer/members inquiries.
・Handle and resolve customer complaints (obtain and evaluate all relevant information to handle inquiries and complaints)
・Provide updated information (Benefit/Membership plans) to customers.
・Carry out the Sales promotion by offering good and attractive privileges or information to the existing clients.
・Contribute towards increasing the number of merchants (merchant research) in Singapore.
・Maintain and improve the relationships with current merchants and establish the relationships with new merchants
・Contribute to increase sales by providing customer service work

Job Requirements:

・Minimum 1 year of experience in the Hospitality industry or Customer related job.
・Excellent interpersonal skills for superior customer service
・Intimate knowledge of the customer’s individual needs
・Well-versed in handling all necessary tourist arrangements
・Intermediate IT skills
・Proficient in negotiating and communicating effectively in both Japanese language and English language with Japanese-speaking clients and stakeholders.

Interested applicants please send your resume to Jing Ling with email subject header "Customer Service Assistant Manager (Japanese Speaking) (Job ID: 19436)".

We regret that only shortlisted candidates will be notified. Other applications will be updated to our database for future job opportunities.

By submitting any resumes or applications to Pasona Singapore Pte Ltd, you are considered to have read and agreed on the terms of our Privacy Policy, and consented to us collecting, using, retaining, disclosing your personal information to the prospective employers for their consideration.

Effective from 1 October 2020 under the new Employment Agencies (EAs) Licence Conditions,

EAs will be required to collect the personal data (e.g. NRIC number number for overseas candidates) of applicants referred to employers for permanent or contract job positions of at least six months with a fixed monthly salary of S$3,300 and above.

PDPA requirements on collection, use, and disclosure of personal data would not be applicable to EAs that are collecting such information as it is a regulatory requirement by Ministry of Manpower.

Please find Privacy Policy Agreement from the below link.
http://www.pasona.com.sg/privacy.html

Tan Jing Ling

EA Registration No: R24124404
Pasona Singapore Pte Ltd
1 FINLAYSON GREEN ＃09-02 SINGAPORE 049246
Email: [email protected]

URL: www.pasona.com.sg

EA License No:90C4069

Business Function

Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.

Role Overview:

• Manage customer escalations and complaints received by CEO Office, Senior Management, regulatory bodies such as MAS, ABS, FIDReC etc on service issues, identify opportunities and propose ideas/needs for process improvements and coaching
• Responsible for end to end management and the governance of customer service issues, including investigation, listening and understanding customer’s needs, proposing solutions/alternatives to customer issues, identifying process improvements or coaching needs and to lead and render guidance to customer relations managers and L2 escalations specialists.

Key Responsibilities:

• To achieve individual/team goals and targets
• To adhere to professional standards of behaviour and conduct in dealing with internal and external customers
• To proactively identify opportunities to improve the customer experience
• To share areas of improvement with CSOs and TMs to address any gaps in service delivery.
• To share areas of improvement with product managers and technical/product governance team as part of continuous process/product improvement.
• To review the calls of customers with the CSOs to identify gaps.
• To be flexible in work deployment and projects when business needs arise
• To ensure usage of joyful yet professional language to create an approachable experience in social media platforms
• Serve as DBS's brand ambassador by demonstrating professionalism, strong knowledge on products and services, and optimizes every opportunity to exceed customer expectations with each response
• Collaborate with GSMC to streamline response to posts
• To consistently meet and exceed the Customer Centre targets set (KPI) without compromising on quality of service delivery.

Requirements:

• Min 5 years of frontline customer service experience.
• Ability to clearly understand customers’ needs and provide appropriate solutions accordingly
• Excellent written & verbal communication skills, ability to communicate with people of all levels
• Ability to communicate various changes in processes and promotions if any
• Ability to correspond to customers professionally
• Strong customer relations skills
• Ability to empathise and understand customer perspective
• Strong case resolution skills-ability to complete promised action/follow-up to ensure customer’s needs are addressed
• Collaborate with colleagues and work as part of a team
• Ability to adapt to changes in terms of product, process and systems

Apply Now

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

Job Description

• Industry/ Organization Type: Logistics
• Position Title: Customer Service Officer
• Working Location: Changi Airfreight Center
• Working Hours: 5.5 days, Mon - Fri (9 am – 6 pm) / Sat (9 am – 1 pm) (alternate Saturday upon confirmation)
• Salary Package: Up to $2600 + AWS + Performance Bonus
• Duration: Permanent Role

Key Responsibilities

• Handle daily rate enquiries from local customers and overseas agents.
• Timely response for all enquiries with multiple solutions and accuracy.
• Communicate and coordinate with operations team for efficient execution of shipments.
• Understand and analyse market trends, assist in providing pricing strategies for clients.
• Develop key account business through regular communication, efficient pricing and follow ups.
• Report generation.
• Other ad-hoc duties that may be assigned.

APPLY NOW!!!

• Candidates without experience are welcome to apply. Training will be provided.
• Proficient in Microsoft Office.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #68502 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

Role Overview:
As a Customer Service Specialist, you will be at the forefront of our customer interactions, playing a pivotal role in shaping their overall experience with our brand. You’ll serve as the frontline ambassador of our brand, our primary point of contact for customers, addressing inquiries, resolving issues, fostering meaningful connections, and contributing to our larger vision of global empowerment.

This is a work-from-office position, and you will thrive in our start-up environment where collaboration, adaptability, and proactive problem-solving are key. You will work closely with a passionate and creative team in a fast-paced, team-oriented environment that values innovation and hands-on contributions.

Key Responsibilities:

• Provide exceptional customer service through various channels, including client’s chat, over the phone, email, embodying the values of BeFound in every interaction.
  Support clients’ skincare journey and build strong relationships by understanding their skincare needs and replying to their enquiries promptly.
  Resolving client issues and concerns with empathy and professionalism, going the extra mile to exceed their expectations and build brand satisfaction and loyalty.
  Collaborate with cross-functional teams to enhance the overall customer experience, contributing ideas and insights to support our mission and values.
  Proactively seeking feedback from customers to identify areas for improvement and contributing to initiatives aimed at enhancing the overall client experience.
  Oversee on-site operations, ensuring smooth and efficient interactions to enhance client. experience.
  

Qualifications:

• Previous experience in a customer service or customer-facing role is a MUST.
• Passion for skincare, makeup, and beauty education.
• Having a heart for people takes the initiative to go the extra mile in delighting our clients.
• Strong communication skills, both verbal and written
• Strong interpersonal skills with the ability to build rapport and establish trust with clients.
• Empathetic and patient demeanour, with the ability to actively listen to customer needs and concerns.
• Creative problem-solving skills and the ability to think outside the box to find solutions independently that delight clients.
• Ability to thrive in a fast-paced, dynamic environment, with a willingness to adapt to change and take on new challenges.
• Able to work rotating weeks shifts (Mondays to Saturdays, Tuesdays to Saturdays)

What We Offer:

• A work-from-office environment in a fast-growing, pioneering start-up.
• Opportunities for career trajectory as a Skincare Analyst.
• A supportive and collaborative team culture that celebrates each other’s success.
• Enjoy BeFound Skincare Program as an employee benefit (upon completion of probation).

location: Airport Cargo Road

Job Type: Full-time

Job Summary: We are looking for a motivated and customer-focused individual to join our team as a Customer Service cum Clearance Agent. This hybrid role requires a dynamic professional who is adept at providing exceptional customer service while managing clearance and logistics duties. The ideal candidate will have strong communication skills, attention to detail, and experience handling clearance procedures for shipments and goods.

Key Responsibilities:

Customer Service Duties: Respond promptly and professionally to customer inquiries via phone or email. Assist customers in resolving issues, answering questions, and providing updates on their orders or shipments. Maintain a positive relationship with customers, ensuring high levels of satisfaction and retention. Coordinate with other departments (e.g., logistics, sales, etc.) to ensure smooth service delivery. Process orders and ensure all customer data is accurate and up-to-date in the system.

Clearance Agent Duties: Manage customs clearance processes for shipments, including preparation of necessary documentation (e.g., invoices, bills of lading, packing lists). Work with customs officials and freight forwarders to ensure the timely clearance of goods at airports. Ensure compliance with all relevant import/export regulations, tariffs, and taxes. Track and monitor the status of shipments, providing updates to customers on clearance progress. Resolve any issues that may arise during the clearance process, including documentation discrepancies, customs holds, or delays.

Qualifications:

High school diploma or equivalent; relevant certifications in logistics, customs, or supply chain management is a plus. Proven experience in customer service and clearance operations (customs or freight forwarding). Strong organizational skills with the ability to manage multiple tasks simultaneously. Excellent communication and interpersonal skills. Attention to detail and problem-solving abilities. Knowledge of import/export regulations and clearance procedures is highly desirable. Proficient in Microsoft Office Suite (Word, Excel, Outlook) and familiarity with clearance software/tools. Ability to work under pressure and meet deadlines.