Location: Sim Drive

Mon to Fri 9am to 6pm

Salary: $2500 to $3000 depends on experience+$200 allowances

Work life balance-Go back home on time

Training provided

Job Description

• Supporting role for Sales team.
• Processing purchase orders and expediting delivery schedules
• Interact, engage and/or respond directly to customers’ needs & requirements.
• Occasionally required to visit valued customers along with our sales persons to co-address critical business related issues such as ordering management, forecasting, pricing and so forth.

Requirements

• Able to communicate in both Mandarin and English fluently to liaise with customers
• Cheerful personality
• Able to start work immediately
• Fresh/Entry level welcome as training provided

Please submit your updated resume in MS format by using the APPLY NOW BUTTON.
Alternatively, you may also email your resume to us at [email protected]

Emily Fong
Senior Talent Specialist
Atomrecruit Pte. Ltd. | MOM EA License No.: 15C7443
EA Personnel Reg No.: R1768368

Location: Sim Drive

Mon to Fri 9am to 6pm

Salary: $2500 to $3000 depends on experience+$200 allowances

Work life balance-Go back home on time

Training provided

Job Description

• Supporting role for Sales team.
• Processing purchase orders and expediting delivery schedules
• Interact, engage and/or respond directly to customers’ needs & requirements.
• Occasionally required to visit valued customers along with our sales persons to co-address critical business related issues such as ordering management, forecasting, pricing and so forth.

Requirements

• Able to communicate in both Mandarin and English fluently to liaise with customers
• Cheerful personality
• Able to start work immediately
• Fresh/Entry level welcome as training provided

Please submit your updated resume in MS format by using the APPLY NOW BUTTON.
Alternatively, you may also email your resume to us at [email protected]

Emily Fong
Senior Talent Specialist
Atomrecruit Pte. Ltd. | MOM EA License No.: 15C7443
EA Personnel Reg No.: R1768368

Location: Sim Drive

Mon to Fri 9am to 6pm

Salary: $2500 to $3000 depends on experience+$200 allowances

Work life balance-Go back home on time

Training provided

Job Description

• Supporting role for Sales team.
• Processing purchase orders and expediting delivery schedules
• Interact, engage and/or respond directly to customers’ needs & requirements.
• Occasionally required to visit valued customers along with our sales persons to co-address critical business related issues such as ordering management, forecasting, pricing and so forth.

Requirements

• Able to communicate in both Mandarin and English fluently to liaise with customers
• Cheerful personality
• Able to start work immediately
• Fresh/Entry level welcome as training provided

Please submit your updated resume in MS format by using the APPLY NOW BUTTON.
Alternatively, you may also email your resume to us at [email protected]

Emily Fong
Senior Talent Specialist
Atomrecruit Pte. Ltd. | MOM EA License No.: 15C7443
EA Personnel Reg No.: R1768368

Location: Sim Drive

Mon to Fri 9am to 6pm

Salary: $2500 to $3000 depends on experience+$200 allowances

Work life balance-Go back home on time

Training provided

Job Description

• Supporting role for Sales team.
• Processing purchase orders and expediting delivery schedules
• Interact, engage and/or respond directly to customers’ needs & requirements.
• Occasionally required to visit valued customers along with our sales persons to co-address critical business related issues such as ordering management, forecasting, pricing and so forth.

Requirements

• Able to communicate in both Mandarin and English fluently to liaise with customers
• Cheerful personality
• Able to start work immediately
• Fresh/Entry level welcome as training provided

Please submit your updated resume in MS format by using the APPLY NOW BUTTON.
Alternatively, you may also email your resume to us at [email protected]

Emily Fong
Senior Talent Specialist
Atomrecruit Pte. Ltd. | MOM EA License No.: 15C7443
EA Personnel Reg No.: R1768368

Location: Sim Drive

Mon to Fri 9am to 6pm

Salary: $2500 to $3000 depends on experience+$200 allowances

Work life balance-Go back home on time

Training provided

Job Description

• Supporting role for Sales team.
• Processing purchase orders and expediting delivery schedules
• Interact, engage and/or respond directly to customers’ needs & requirements.
• Occasionally required to visit valued customers along with our sales persons to co-address critical business related issues such as ordering management, forecasting, pricing and so forth.

Requirements

• Able to communicate in both Mandarin and English fluently to liaise with customers
• Cheerful personality
• Able to start work immediately
• Fresh/Entry level welcome as training provided

Please submit your updated resume in MS format by using the APPLY NOW BUTTON.
Alternatively, you may also email your resume to us at [email protected]

Emily Fong
Senior Talent Specialist
Atomrecruit Pte. Ltd. | MOM EA License No.: 15C7443
EA Personnel Reg No.: R1768368

Job Responsibilities

§ Formulating long-term financial strategies and establishing yearly objectives for the Group

§ Develop and oversee the entire financial functions

§ Regulate accounting systems to assure compliance and efficiencies

§ Coordinate annual audit process

§ Manage annual budgeting and mid-year financial forecasting

§ Tax compliance

§ Provide value-driven and strategic leadership as a member of the management team

§ Present regular financial reports

§ Lead IPO project

§ Liaison with regulators directly to ensure compliance with listing rules (after IPO) and local laws

§ Relationship maintenance with key financial partners in Singapore, Malaysia, Vietnam, Indonesia, Thailand, Burma, Hong Kong, Macau and China etc

§ Overseas travel from time to time

§ Demonstrate a spirit of trust and encourage team building in the work culture

Preferred Qualifications

§ University Degree in Accounting/Finance/Business Administration

§ Knowledge of accounting management is essential

§ Overseas experience e.g., in Malaysia, Vitenam, Indonesia, Thailand, Burma, Hong Kong, Macua or China etc

§ Prior experience working as an Audit Senior or above in Big four audit firms

§ Exposure in a leading role in financial operations of companies in Singapore and Malaysia, Vietnam, Indonesia, Thailand, Hong Kong Macua or China etc

§ Demonstrated ability to handle sensitive information effectively and confidentially

§ Proven leadership capabilities in managing remote teams

§ Possess good business partnering skills with stakeholders across different levels

§ Possess excellent communication and interpersonal skills

§ Ability to thrive well in a complex and fast paced environment

§ An excellent command of both written and verbal in Chinese (Mandarin) and English is essential. (Another language as Vietnamese, Thailand, Cantonese… is an advantage)

§ An applicant who has a strong affinity for accomplishing Company’s vision profoundly is essential.

§ Willing to work on Saturday morning

§ A team player and able to work independently.

§ Able to start work immediately or short notice period (within a month)

Interested candidates may forward your CV to [email protected]. Information will be treated strictly confidential.

Workplace Experience Manager

Work Dynamics - Integrated Facilities Management

Location: Jurong

Job Description

• To be the professional face and go-to person for all engagement activities to build communities at the office;
• To be the pinnacle of customer and employee service excellence, to go above and beyond, take action and create experiences that are joyful and lasting, that creating consistent and sustainable value for our clients, customers and colleagues holistically.
• Lead by example to instil a culture of engagement and empathy in the team
• Create and sustain start-up culture with the team, to never be satisfied with the status quo, seeking out new and innovative ways to engage by bringing joyful experiences and lasting impressions for fellow colleagues.
• Understand the Clients' culture, purpose and values to be able to link it back to the way work is executed to ensure the best delivery with customer/employee-centricity in mind.
• The ideal candidate should be someone who is able to unite a community to create a buzz in the workplace, to ensure there is workspace activation and activities that engage and cause our colleagues to come together to get to know one another a build a tight knit community at the office.

Duties

• Contribute to the formation and refinement of workplace experience strategy, which includes leading the implementation to delivery.
• Organize and execute workplace experience events with measurement so ESAT for every activity planned.
• Collaborate with internal /external stakeholders and vendor to implement and operationalize community building products / services
• Advocate and implement digitalization of workplace experience processes including CRE Services (Facilities reporting, Meeting room booking, Car park application etc.)
• Lead and operationalize execution of agile and Design Thinking/Human centered design methodology
• Adopt the Clients' 4D methodology in journey mapping for site operations, e.g. conduct experiments, service blueprints, value maps, sustainable operations, operational improvements and streamline efficiencies etc.
• Able to do simple poster or onsite communications materials.
• Plan, film and edit videos/communications materials (work with vendor partners for complex videography)

EXES Support

• Pro-actively manage users' expectations for employee and experiences and services and ensuring transparency and also a strong alignment with employee needs.
• Drive the employee experiences and services to ensure a welcoming, engaging, and safe working environment.

• Experience Improvement: Contribute to the design and implementation of various employee experience programs, creating engaging communication materials and strategies to uplift employee experience.
• Community Platform Development: Support the creation and growth of an employee engagement and community platform, fostering connection and collaboration.
• Innovative Solutions: Utilize Agile and Design Thinking methodologies to develop people-centered solutions that will improve the employee experience.
• Project Management: Lead and run various projects and initiatives, coordinating between stakeholders, product owners and vendors, including technology deployment and development where relevant.
• Cross Functional Collaboration: Partner across unit or departments to deliver impactful employee experience initiatives, contributing to planning, resource allocation, and program success.
• Learning & Development: Actively participate in new learning initiatives, promoting a culture of continuous self-improvement.

We are seeking an experienced and customer-centric Assistant Manager (Loyalty Programme / Customer Experience / Partnership) with expertise in rewards programmes.

This role is critical in managing and optimizing our loyalty and rewards initiatives while building strategic partnerships to enhance customer satisfaction and engagement. The ideal candidate has a strong understanding of rewards programme design, operations, and customer experience management.

Key Responsibilities:

Loyalty and Rewards Programme Management

• Oversee the design, execution, and continuous improvement of loyalty and rewards programmes.
• Develop strategies to increase customer acquisition, retention, and lifetime value through rewards.
• Analyse customer behaviour and preferences to refine rewards structures and offerings.
• Design innovative reward structures and benefits to attract and retain customers.
• Collaborate with cross-functional teams to integrate loyalty initiatives into the broader customer experience.
• Monitor programme performance and ensure alignment with business goals.
• Ensure programme operations run smoothly, including redemption processes and benefit fulfilment.

Customer Experience / CRM Focus

• Map and enhance the customer journey across all loyalty programme touchpoints.
• Develop and execute CRM strategies to drive customer acquisition, engagement, and retention
• Ensure a seamless and consistent experience across all CRM and loyalty programme channels.
• Identify customer pain points and implement solutions to improve overall experience.
• Use data insights and feedback to personalize the rewards experience for different customer segments.
• Work closely with internal teams to ensure rewards and loyalty elements align with broader CX strategies.

Partnership Development and Management

• Identify and secure strategic partnerships to expand rewards and benefits for programme members.
• Negotiate terms and maintain strong relationships with partners to ensure mutual success.
• Manage the integration of partner offerings into the loyalty programme and oversee joint campaigns.
• Work with partners to develop co-marketing initiatives that drive engagement and growth.
• Regularly evaluate partnership performance and propose enhancements or new collaborations.
• Monitor and evaluate the impact of partnerships on customer satisfaction and business objectives.

Data Analysis and Reporting

• Track and analyze KPIs such as programme participation, redemption rates, and partnership ROI.
• Create detailed reports and insights to inform senior management and stakeholders.
• Use predictive analytics to identify trends and opportunities for programme growth.

Qualifications / Requirements

• Bachelor’s degree in Marketing, Business, Communications, or a related field.
• 3-5 years of experience in CRM, loyalty programme management, or partnership marketing..
• Familiarity with loyalty programme management systems and analytics tools.
• Strong data analysis and reporting skills using Excel, Power BI, or Tableau.
• Strategic thinker with a customer-centric mindset.
• Strong communication and interpersonal skills for partnership development.
• Proven ability to manage multiple projects and meet tight deadlines.
• Analytical and detail-oriented approach to problem-solving.
• Collaborative team player with leadership potential.

Why Caring Skin:

At Caring Skin, we are committed to being a good company that creates great value, impacts lives with our high-quality skin care solution, and being the place of choice for customers and employees.

We believe great service starts from supporting our colleagues well. We care for one another like a family. We take pride in our work and want to continue doing good.

By joining Caring Skin, you can make a difference in the lives of others with the potential you can bring to the team, and through our holistic skincare solution.

Join Our Team at Caring Skin - A Certified Great Place to Work!

Are you looking for an exciting opportunity to grow your career in a company that truly values its employees? Caring Skin is a certified Great Place to Work, and we're searching for talented individuals like you to join our dynamic team!

Why You'll Love Working Here:

Certified Great Place to Work: We're proud to be recognized for our outstanding workplace culture, where employee satisfaction and happiness are our top priorities.

Collaborative Environment: Our team thrives on collaboration and innovation. You'll have the chance to work with some of the brightest minds in the industry.

Professional Development: We believe in continuous learning and growth. Enjoy access to various training programs, workshops, and mentorship opportunities.

Work-Life Balance: We understand the importance of balance. We aim to help employees harmonize their professional responsibilities with personal commitments, ensuring a fulfilling life at work and home.

Employee Benefits: Competitive salary packages, comprehensive health benefits, wellness programs, and more.

Interested applicants are invited to send an updated resume to HR or click Apply Now.

You may also Text to 8779 0917.

[12 months contract, renewable]

The Government Digital Products team aims to spearhead the digital transformation of the Singapore government. Our team aspires to design and develop software applications that help government agencies better serve the needs of the people of Singapore.

We are looking for an outgoing individual who is able to cultivate relationships with different stakeholders, build a community, and drive adoption for the digital products we build to help government agencies. Be part of a team that is driven, values excellence, and balances efficiency with effectiveness.

Key Responsibilities:

· Understanding in-depth how to use / configure / work with our product

· Assisting in the development and execution of marketing/outreach campaigns to build

awareness of our product

· Run workshops, events, webinars etc. to deepen understanding and desire for our products, and to identify potential leads / customers

· Acting on leads to understand customers’ needs and to advise them on how our product can address these needs, with an aim for conversion

· Planning for and helping to develop / maintain resources for agencies to learn how to use our software in a self-help fashion with an aim to scale sustainably

· Driving customer success, by providing advice to existing users on how they can best use the product (or new features) to meet their needs

· Collating user feedback (both prospective and current users) and working closely with the product team to shape its roadmap and go-to-market strategy

Skill Requirement:

· Minimum of 7 years’ experience in a business development role, account manager role, client engagement manager role, or related roles involving direct engagements with potential clients for software products or services.

· Confident in public speaking and ability to independently run workshops, clinics and webinars, and broad-based engagement activities

· Confident in engaging and cultivating relationships with clients to drive adoption and customer success

· Proficient in English (verbal & written); excellent communication and interpersonal skills

· Bias for action; willingness to learn quickly, adapt, and proactively solve problems

· Ability to thrive in an a high-pace and ambiguous / agile environment

· Experience in engagement management for public service products will be a plus

· Experience in customer relationship management (CRM) or case management systems (CMS) will be a plus

· Experience in digital marketing, events planning will be a plus

· Experience in copywriting and graphics design will be a plus

[12 months contract, renewable]

The Government Digital Products team aims to spearhead the digital transformation of the Singapore Government. Our team aspires to design and develop software applications that help government agencies better serve the needs of the people of Singapore.

We are looking for an outgoing individual who is able to cultivate relationships with different stakeholders, build a community, and drive adoption for the digital products we build to help government agencies. Be part of a team that is driven, values excellence, and balances efficiency with effectiveness.

Key Responsibilities:

· Understanding in-depth how to use / configure / work with our product

· Assisting in the development and execution of marketing/outreach campaigns to build

awareness of our product

· Run workshops, events, webinars etc. to deepen understanding and desire for our products, and to identify potential leads / customers

· Acting on leads to understand customers’ needs and to advise them on how our product can address these needs, with an aim for conversion

· Planning for and helping to develop / maintain resources for agencies to learn how to use our software in a self-help fashion with an aim to scale sustainably

· Driving customer success, by providing advice to existing users on how they can best use the product (or new features) to meet their needs

· Collating user feedback (both prospective and current users) and working closely with the product team to shape its roadmap and go-to-market strategy

Skill Requirement:

· Minimum of 5 years’ experience in a business development role, account manager role, client engagement manager role, or related roles involving direct engagements with potential clients for software products or services.

· Confident in public speaking and ability to independently run workshops, clinics and webinars, and broad-based engagement activities

· Confident in engaging and cultivating relationships with clients to drive adoption and customer success

· Proficient in English (verbal & written); excellent communication and interpersonal skills

· Bias for action; willingness to learn quickly, adapt, and proactively solve problems

· Ability to thrive in an a high-pace and ambiguous / agile environment

· Experience in engagement management for public service products will be a plus

· Experience in customer relationship management (CRM) or case management systems (CMS) will be a plus

· Experience in digital marketing, events planning will be a plus

· Experience in copywriting and graphics design will be a plus

Location: Sim Drive

Mon to Fri 9am to 6pm

Salary: $2500 to $3000 depends on experience+$200 allowances

Work life balance-Go back home on time

Training provided

Job Description

• Supporting role for Sales team.
• Processing purchase orders and expediting delivery schedules
• Interact, engage and/or respond directly to customers’ needs & requirements.
• Occasionally required to visit valued customers along with our sales persons to co-address critical business related issues such as ordering management, forecasting, pricing and so forth.

Requirements

• Able to communicate in both Mandarin and English fluently to liaise with customers
• Cheerful personality
• Able to start work immediately
• Fresh/Entry level welcome as training provided

Please submit your updated resume in MS format by using the APPLY NOW BUTTON.
Alternatively, you may also email your resume to us at [email protected]

Emily Fong
Senior Talent Specialist
Atomrecruit Pte. Ltd. | MOM EA License No.: 15C7443
EA Personnel Reg No.: R1768368

Client

Our client, a leading bank among the top three in Singapore, is looking for research ops to join the Group Transformation team. Blending art and science, employing design thinking and experimentation to build innovative solution that revolutionize how people live, work, and play. The Team is passionate about creating a joyful banking experience and having fun while they do it!

Job Type: 1-year contract/ subject to extension based on performance

Work Location: Central

The Role:

This unique opportunity within the Experience Strategy Team allows you to significantly impact the Bank's customer experience by driving Customer Obsession across six key markets (Singapore, China, Hong Kong, Indonesia, India, and Taiwan). You'll design, deliver, and continuously improve qualitative research training programs that empower staff to understand customer needs and drive impactful change.

Your Impact:

• Empower Bank Staff: Design and deliver engaging qualitative research training across six markets, managing the entire process from onboarding (teams in the program, includes briefing and scope of the teams’ research objective) to post-training support, including managing external trainers.
• Drive Research Excellence: Introduce and implement new qualitative research approaches, providing training where needed and ensuring best practices are adopted. This includes effective stakeholder management and project delivery.
• Showcase Success: Support the organization of events and communication strategies to highlight valuable customer insights across the bank. Data-Driven Decisions: Provide support for program data tracking and Reporting

Skills & Experience:

• Degree in Social Sciences in Sociology, anthropology, Business/Marketing/UX research.
• Minimum 5 years of experience in qualitative or UX research, demonstrating a proven ability to uncover customers' underlying motivations and needs.
• Proven experience in training and facilitating workshops for diverse audiences.
• Excellent communication and presentation skills, with the ability to engage and inspire learners and manage stakeholders.
• Proficient in PowerPoint, Excel, Figma, proactive, innovative mindset; comfortable adapting to fluid situations and embracing challenges.

To submit your application:

Interested candidates to expedite your application please this ‘Apply now’ or submit your resume to [email protected] stating your availability, expected salary and reason(s) for leaving. We respect your privacy and all communication will be treated with confidentiality.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data, you are deemed to consent to RMA Consultants Pte Ltd and its affiliates collecting, using and disclosing your personal data for the purposes set out in our Data Protection Policy at http://bit.ly/3GHgskn Strand Privacy Policy at http://bit.ly/3W63rp7. We regret to inform that only shortlisted candidates will be notified.

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to RMA Groups’s PDPA and e2i’s PDPA.”

RMA Consultants EA License No: 93C4403

Foo Erin EA Reg No: R2196422

Role & Responsibilities:

• Lead the customer care team and oversee the daily operations of the customer care team
• Develop intervention strategies to mitigate gaps in service delivery
• Drive customer attraction and retention strategy to improve loyalty
• Audits customer service procedures and trends to determine system improvements.
• Monitor and ensure timely resolution of all customer issues.
• Consistently review on existing service procedures, policies and standards
• Develop and implement changes to improve customer service experience and facilitate organic growth
• Recruit, mentor and develop customer care executives
• Work closely with internal departments to improve service quality and service recovery process
• Perform other administrative duties as assigned

Requirements:

• Bachelor Degree with 2-3 years of relevant experience
• Minimum 1 year of leadership experience
• Possess excellent communication skills, both written and verbal, with the ability to communicate effectively with customers and all levels of the organisation
• Customer-centric mindset with a passion for delivering exceptional experiences
• Strong organisational skills with the ability to multi-task and adapt to changes in a highly dynamic work environment
• Able to work independently and collaboratively in a fast-paced environment

• Joining Bonus up to $3,500

• On Job Training (paid)

• Monthly salary up to $3,309

Responsibilities:

• Bike patrolling duties at public roads according to schedule

• Enforcement against illegal parking and perform checks against unlicensed operators

• Attend to feedback on enforcement related matters

• Steps up duties at school (E.g. enforce against illegal parking outside school)

Requirements:

• Candidate must possess at least Secondary 2 education

• Candidate must possess class 2B license

• Singaporean Only

Working Shift Pattern:

• Every 3 Days of work, 1 off day and 4 Days of work, 1 off day. 12hours permanent shift (Can choose permanent day/night shift)

Salary & Benefits :

• Annual Increment

• New Hire Bonus

• Orientation Program & On-Job Training

• Progressive Wage Model

• Promotion Opportunities

• Medical & Dental Benefits

Interested applicants may WhatsApp: 9113 2437 Pauline Koh

We regret that only shortlisted candidates will be notified

COMPANY DESCRIPTION

Montfort Care is a vibrant workplace with a supportive culture where collaboration and camaraderie thrive. Our teams are highly cooperative, and colleagues genuinely care for each other. We celebrate diversity and innovation, united by our three core values: Dare to be Different, Teamwork, and CHIONG!

Expect a dynamic and fast-paced environment, as we are in an exciting phase of growth. Success here requires adaptability, agility, and the ability to navigate complexity. Our people stay with us because they find a strong sense of purpose and community, enjoying the opportunity to make a tangible difference in people's lives.

We offer a flexible work environment that values the importance of personal and professional growth. With plenty of opportunities for continuous learning and development, Montfort Care is an ideal place for those who want to grow their careers while contributing to meaningful change.

Join us to be part of an amazing team that's dedicated to making a difference and having fun while doing that!

RESPONSIBILITIES

The Executive/Senior Executive, Workplace Experience, plays a pivotal role in designing and creating positive experiences across key employee lifecycle moments that matter. A positive workplace experience and environment drive productivity and innovation, improve services, aid retention, and create a great employer brand to attract new talents.

Employee Experience

• Design employee experience frameworks
• Review policies and practices, assess their impact on the employee experience and develop interventions where required
• Create programmes and approaches that positively impact the employee experience from the start of the employment journey
• Design ways to improve the organisation culture and build a culture of trust

Employee Engagement and Communication

• Create ways to measure and assess employee engagement
• Create tools and approaches to enhance employee engagement
• Hold meetings with employees and managers to understand team dynamics and needs
• Develop communication materials and design communication approaches to give employees a voice in the organisation

Employer Branding

• Design ways to strengthen and promote Montfort Care employer branding

Analysis and Measurement of Impact

• Analyse and present survey and data results to management team
• Monitor and measure the impact and outcome of programmes

• Bachelor's Degree in Business Administration, Human Resource, Psychology or a related/equivalent field

Relevant Experience:

• At least 3 years of working experience. Experience in Organisation Development/Communications/Human Resource is a plus

Competencies:

• People-Oriented, good interpersonal and relation building skills
• Ability to multi-task and work in a fast-paced and dynamic environment
• Analytical ability & problem-solving skills to analyse information quickly and accurately, and formulate decisions and make recommendations
• Proficient in Microsoft Office and comfortable with various IT platforms
• Excellent verbal and written communication skills
• Effective report writing skills
• Team Player

*Only shortlisted candidate will be notified.

At JCU we firmly believe that people are our most valuable asset, so we work to grow and diversify the skills, knowledge, and capability of all our staff. We are alert to the importance of our values in shaping all aspects of our work. Our Strategic Intent remains consistent with our founding act and the enshrined purpose to deliver a sustainable future for the people of the Tropics.

The Executive Global Experience and Europe, delivers advice and guidance to academics and students seeking opportunities for global experience, ensuring all products and services adhere to government policies and procedures.

Responsibilities:

The Executive Global Experience and Europe, is accountable for:

1. Driving engagement with JCU’s Global Experience offerings by building strong relationships with internal and external stakeholders, ensuring products and services meet their needs and expectations.
2. Ensuring the effective management of JCU’s international mobility agreements, ensuring agreements are current, relevant, and aligned with institutional goals while meeting compliance and reporting standards.
3. Ensuring stakeholders remain well-informed through the delivery of publications, communications, and presentations, ensuring information is accurate and meets requirements.
4. Supporting current and prospective students and academic staff throughout their engagement with inbound and outbound Global Experience programmes, ensuring accurate documentation, risk management, insurance compliance, and reporting of outcomes.
5. Delivering high-level support and expert advice to key internal and external stakeholders, ensuring all interactions are professional, customer-focused, and achieve measurable outcomes.

Key selection criteria

1. Undergraduate qualifications with a business-related major.
2. Broad knowledge of the application of international office in higher education.
3. Demonstrated ability to work under broad supervision and collaborate in a geographically dispersed team, delivering quality performance outcomes and contributing positively to business improvement initiatives.
4. High-level organisational, problem-solving, and administrative skills, with the ability to prioritise and meet competing deadlines, and an established record of exercising judgement and initiative.
5. Demonstrated high-level verbal communication and interpersonal skills with proven ability to develop relationships and communicate effectively with academic staff, students, and government bodies, including stakeholders from varying cultures, countries, and backgrounds, with respect and integrity.
6. Demonstrated high-level written and digital literacy, utilising a range of communication methods and social media platforms for business promotion, including the use of a variety of systems to respond to enquiries, record data accurately, and generate and analyse reports.
7. It is a requirement of this position to participate on occasion in operational activity outside of the recognised normal span of hours.

Monthly Remuneration: Commensurate with experience

Closing date: 02 February 2025

JCUS Perks:

• Staff discounts with selected merchants
• Sponsorship for Continuing Education/Workshops
• Medical and Dental Insurance
• Up to 25 days of annual leave

Please send your application via https://careers.jcu.edu.sg/cw/en/listing

We thank you for your interest and regret we are only able to notify shortlisted candidates. The University reserves the right to invite applications, not to make an appointment, or to make an appointment at a lower job grade.

The Singapore campus of James Cook University (registered as James Cook University Pte Ltd in Singapore) is a wholly owned company of James Cook University Australia. The University offers Bachelor & Master programmes in Business, Psychology, Information Technology & Education at the Singapore campus of James Cook University.

Avensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success we have evolved to become one of the top trusted providers in Singapore and service a client base across banking and financial services, insurance, information technology, healthcare, retail and supply chain.

We are currently looking to hire a Customer Service Officer. This is an exciting opportunity to expand your skill set, achieve job satisfaction and work-life balance. More details as below.

JOB TYPE

Long Term Contract

ROLES AND REPONSIBILITIES

• lst level helpdesk to respond to calls
• Provide first call resolution to users who called into our hotline which is public facing, advising on issues
• Liaise with other support teams, or product teams as required to resolve requests/issues in a timely manner.
• Ensure proper documentation, notification, escalation, tracking and follow up of all incidents. Primary responsibilities are focused on customer contact
• Perform outbound calls to users who leave callback
• Handle emails as assigned by team leader
• Handle responses via the Chatbot

WHAT’S ON OFFER

You will be remunerated with an excellent base salary and entitled to attractive company benefits. Additionally, you will get the opportunity to enjoy a fun and collaborative work environment, alongside a strong career progression.

To submit your application, please apply online or email your UPDATED CV in Microsoft Word format to [email protected]. Your interest will be treated with strict confidentiality.

CONSULTANT DETAILS

Consultant Name: Keerthana Ramakrishnan

Avensys Consulting Pte Ltd

EA License 12C5759

Privacy Statement: Data collected will be used for recruitment purposes only. Personal data provided will be used strictly in accordance with the relevant data protection law and Avensys' privacy policy.

• Diploma/Degree in IT/Computer Science.
• At least 1 to 2 years of relevant experience.
• 1st level helpdesk to respond to calls.
• Provide first call resolution to users who called into our hotline which is public facing, advising on issues.
• Liaise with other support teams, or product teams as required to resolve requests/issues in a timely manner.
• Ensure proper documentation, notification, escalation, tracking and follow up of all incidents.
• Primary responsibilities are focused on customer contact.
• Perform outbound calls to users who leave callback.
• Handle emails as assigned by team leader.
• Handle responses via the Chatbot.
• Agent would need to be able to take stress of answering calls from members of public.

Challenger Technologies Limited is seeking a dynamic and customer-focused individual to join our team as a Customer Service Executive. Reporting directly to the General Manager - Customer Experience, the incumbent will play a crucial role in maintaining exceptional standards of customer satisfaction and service delivery.

• Working days: Monday to Sunday (5 Days Work Week)
• Working time: 11.00am to 9.30pm

Responsibilities:

• Attend to walk-in customers, addressing VEW and inquiries.
• Perform basic diagnoses of device faults.
• Conduct product testing and manage exchanges.
• Assist with first-time product setup.
• Apply screen protectors.
• Handle SingSaver redemptions.
• Resolve product issues encountered by customers after sales

Requirements:

• Experience in customer service
• Communication Skills: Excellent verbal and written communication skills to effectively handle customer inquiries. Strong command of the language(s) used for customer interactions.
• Product Knowledge: Familiarity with the company's products, including their features, functionalities, and warranty policies. Ability to assist customers with product testing, setup, exchange, screen protector application, and other related tasks.
• Customer Service Mindset: Customer-centric approach with a genuine desire to assist and provide exceptional service to customers. Patience, empathy, and the ability to handle customer complaints or difficult situations professionally.
• Ability to handle multiple tasks simultaneously.

Roles and Responsibilities

Job Purpose:

We are looking for a responsible Customer Service Executive / Officer to coordinate all shipments and fulfill customers’ requirements. You will represent our company in a professional and ensure exceptionally high standard of service is being delivered to increase our customer satisfaction.

Job Description:

• Responsible for coordinating all import and export shipments based on allocation
• Preparation of permit declaration (Pure CO, Permit with CO, Permit for Export/Import/Air)
• Ensure daily customers’ enquiries are attended to and not limited to order and delivery status
• Handling incoming calls with the intent of providing customer satisfaction
• Work in conjunction with sales representatives to provide pre-and / post-sales support
• Ensure timely and accurately client invoicing and billings to customers
• Purchase of insurance and arrange any insurance claim for customer
• Responsible to draft and issue quotation to potential and existing customer
• Any other ad-hoc duties task by manager

Requirements:

• Minimum 2-years’ experience in Customer Service (Freight Forwarding Industry preferred)
• Ability to handle Cross Trade Shipment
• Friendly and Customer Service Driven
• A Team Player
• Good communication and customer service skills

Description:

Join Our Growing Team...

Manpower Link is a leading recruitment agency who has more than 7 years in foreign recruitment ! We are currently seeking highly motivated and organized Talent Acquisition to join our team. Come join and grow with us!!!

$2800-$3500

Monday to Friday, 8.30am - 6.00pm

(May need to OT after 6pm , and work on public holiday)

Ubi Road (Near to Tai Seng MRT)

Job Description:

- Handle Recruitment activities not limiting to pass screening, applications, prepare for workers arrival and contracting.

- Assisting with or performing administrative tasks, such as managing and updating internal data , processing new orders, and

- Tracking inventory.

- Monitoring department issues and client complaints to create methods to lessen recurring issues, management of clients accounts.

Job Requirement:

- Minimum Higher Diploma / Degree holder

- Applicants with knowledge of MOM legislations are preferred

- Prefer with CEI certified.

岗位职责：

1、 销售订单审核及处理；

2、 兼职出纳，现金支票收款，现金报销，客户回款核销；

3、 客户退换货、客户投诉等售后工作接收、处理、与质量部门跟进处理反馈，并统计相关数据报告；

4、 协助系统数据的及时更新，汇报相关数据进展。

1、Sales order review and processing;

2、 Part-time cashier duties, including handling cash and check payments, processing cash reimbursements, and verifying customer payments;

3、 Receiving and managing after-sales tasks such as customer returns, exchanges, and complaints, coordinating with the quality department for follow-up and feedback, and compiling related statistical reports;

4、 Assisting with timely updates of system data and reporting progress on relevant data.

岗位要求：

1、 对OA、SAP系统有一定的认知，愿意学习新事物，接收新知识；

2、 认真，负责，仔细；

3、 态度真诚；

4、 会听说读写华文。

1、 Familiarity with OA and SAP systems, willingness to learn new concepts, and openness to acquiring new knowledge;

2、 Detail-oriented, responsible, and meticulous, with no tolerance for carelessness;

3、 Honest and sincere attitude;

4、 Proficiency in listening, speaking, reading, and writing in Chinese.

职业晋升空间:

进入规模型、具有发展潜力的大型医药企业，公司业务正在稳步快速上升期。愿您随同企业发展 前进的步伐一起成长，共享事业发展成果!

薪酬福利: 每月底薪 S$2000-2500，另绩效奖金考核；
第 13 个月薪水
医药津贴

上班时间及地点: 每周一至周五早9:00-晚 6:00；上班地点 TAISENG

Job Description

1. Lead Management

A. Sales enquiries (through cold call, meeting, networking, and other channel)

• Start tracking every lead receives and follows up
• Ensure sales are closed
• Submit the report to management on lost sales (template will be provided)
• Basic analysis of leads collected and closed

B. Complaint handling

• Helping stores to reply after carrying out an investigation
• Generate a complaint form for tracking and identify the root cause
• Able clients facing and to handle difficult clients
• Able to communicate with external parties – CASE Association

2. Conduct Monthly Online Contests

• Assist and pack the goodie bags when required
• Follow up with participants for prize collection
• Ensure the prize/ voucher forms are documented & filed

3. Post Monthly Promotional Posts Online

• Additionally, support additional posts when requested
• Occasionally, needs to help to shortlist products/services to be featured on social platform

4. Handle and retain existing customers and manage account related activities

5. Provide accurate and timely information to Management

6. Additional Tasks: Willingness to undertake other assignments such as tradeshows, supplier events, pick-up phone calls and ad-hoc surveys based on organizational requirements

Requirements

• At least 2 years complusory of customer service experience
• Able to work independently, as well as part of a team and multi-tasking
• Articulate and meticulous with good communication skills
• Good time-management skills

• 5 Working Days
• 830am - 530pm
• Up to $2800
• Island-Wide

Job Description:

• Handling of general customers’ enquiries and feedback through the various channels (e.g. Emails, Phone calls and social media).
• Provide knowledgeable reply to questions related to product, pricing and stock availability.
• Resolve customers' complaints in accordance with company's policies.
• Follow up with respective departments on status of solutions to customers' request and complaint.
• Maintain accurate records of customer interactions.
• Review and compile compliments and complaints report.
• Presentation of Monthly Customer Service / Loss Prevention Report.
• Undertake / support company events.

Requirements:

• Minimum Diploma in any discipline.
• Preferably with 2 to 3 years of customer service experience in service environment.
• Knowledge of SAP and Case Trust is an advantage.

Interested applicants can send your resume to Whatsapp 89503567 (Jennifer) and allow our consultant to match with our clients.

Jennifer Tay

R22111564

The HR Ecology Pte Ltd