Customer Service cum Receptionist

• Working Days: 5.5 days (9am-6pm / 9am-3pm)
• Salary: $$2,500 - $3,300 + Bonus
• Lunch & Tea meals are provided
• Location: Sin Ming Autocity (Bishan / Upper Thomson)

Job Scopes:

• Provide excellent customer service and deliver memorable experience with service efficiency, effectiveness and quality.
• Handle phone or walk-in customer’s feedback/complaints/inquiries effectively and professionally.
• Maintain an effective communication to ensure customer retention
• Generate reports and suggest service improvement initiatives and processes.
• Perform cashiering duties
• Maintain and update appointments for servicing and repairs.
• To inform customers about our promotions and do a regularly follow up through phone calls reminding them that their vehicle is due for inspections.
• Upsell products and services to customers
• Other ad hoc duties assigned by manager

Requirement:

• At least 2 years of relevant experience

Leo Shin Guan Reg No: R22108030

The Supreme HR Advisory Pte Ltd EA No: 14C7279

1. Customer Service Executive (Up to $4,300) - Mon-Fri: 9am - 5.30pm, Alt Sat: 9am - 1pm

• Direct Contact with Customers and answers all call promptly
• Provide the flight details to customer within the stipulated time upon receiving the booking
• Check the Export Documents Compliance when processing the export work order
• Apply the correct export permit and other export custom processed on timely manner
• Monitor the onboard status without fail and to informed customer on any irregularity
• Communicate among all related department concern E.g. Ops, Warehouse, Traffic, planning team
• Ensuring that the Airfreight rates apply is correct and updated.
• Update on NEW changes / requirement by airlines or governmental requirement
• Ensure that all monthly customer report is submitted on timely manner
• At least ‘N’ / ‘O’ Level qualification with 2 years’ experience within the freight industries
• Require basic knowledge of computer (e.g. Excel, Words etc.)
• Speaks and write Japanese with knowledge of the culture is preferred (Liaise with Japan Customer)

Interested applicants, send in your updated resume by clicking “Apply Now”.

Lin Weikang
EA Personnel No: R21102570
EA License No: 23C1894

• Direct customer service interface ensuring high service and support standards to achieve clients expectation
• Handles general reception and administrative duties
• Provides customer service support to in-house tenants and attends to client service request, feedback and complaints
• Assist in the daily operation of the Business Centre
• Assist in procurement, inventory control, simple invoicing and month end records and reports closing
• Assist in simple IT and office setup work

Are you passionate about providing exceptional customer service and eager to help others? We're looking for an enthusiastic Customer Service Specialist to join our team! In this role, you’ll be at the core of delivering a memorable experience for our customers. Please note, that this position requires flexibility during retail hours, including weekends and holidays.

Position Overview:

Reporting directly to the Branch Manager and Customer Service Supervisor, you will play an essential role in Caring Skin’s growth journey as we expand. Join us and be a part of our exciting success story!

Key Responsibilities:

Customer Assistance:

• Welcome and assist customers warmly, providing accurate information on products, services, and promotions.
• Act as a brand ambassador, embodying Caring Skin’s values and image.

Problem-Solving

• Address customer inquiries, concerns, and complaints promptly and effectively to ensure a positive customer experience.

Appointment Scheduling Support:

• Assist in maximizing appointment bookings and scheduling for customers efficiently and organised manner.

Product Knowledge and Enquiries:

• Stay updated on new products, services, and promotions to provide accurate information.
• Professionally handle walk-in customers, incoming calls, and email inquiries.

Team Collaboration:

• Work collaboratively within the branch and across departments to fulfil customer needs and enhance operational efficiency.
• Contribute to a positive team environment that values mutual support.

Customer Feedback

• Promptly handle customer requests and follow up to ensure satisfaction.
• Engage with clients on skin condition progress, treatment updates, and appointment scheduling.
• Gather and relay customer feedback to management for continuous improvement

Store Maintenance:

• Keep the store clean, organized, and visually appealing, including ensuring product displays are in order.

What You Can Bring to the Team:

• A strong focus on customer satisfaction and service excellence
• A resourceful, solution-oriented approach to problem-solving
• Exceptional communication and interaction skills
• Strong organizational, planning, and multitasking abilities
• A collaborative mindset that supports teamwork

Requirements:

• Open to Singaporeans only
• Minimum Diploma/Degree in any discipline
• At least 3-years of experiencein customer service or retail sales, ideally in a fast-paced setting
• Excellent verbal and written communication skills
• Strong problem-solving skills and adaptability
• Flexible availability, including evenings, weekends, and holidays
• A positive attitude and passion for outstanding customer service
• Interest in beauty and skincare is a plus!

What We Offer:

• Competitive salary and benefits package.
• Opportunities for career advancement within the company.
• Employee discounts on products and services.
• A supportive and inclusive work environment.

How to Apply:

If you are passionate about customer service and excited to join a growing team, we’d love to hear from you! Please click on apply or email to [email protected] or text to 8779 0917

Join Our Team at Caring Skin - A Certified Great Place to Work!

Are you looking for an exciting opportunity to grow your career in a company that truly values its employees? Caring Skin is a certified Great Place to Work, and we're searching for talented individuals like you to join our dynamic team!

Why You'll Love Working Here:

Certified Great Place to Work: We're proud to be recognized for our outstanding workplace culture, where employee satisfaction and happiness are our top priorities.

Collaborative Environment: Our team thrives on collaboration and innovation. You'll have the chance to work with some of the brightest minds in the industry.

Professional Development: We believe in continuous learning and growth. Enjoy access to various training programs, workshops, and mentorship opportunities.

Work-Life Balance: We understand the importance of balance. Our goal is to help employees harmonize their professional responsibilities with personal commitments, ensuring a fulfilling life both at work and home.

Employee Benefits: Competitive salary packages, comprehensive health benefits, wellness programs, and more.

You will get to enjoy:

• Referral Incentives
• AWS and Annual Performance Bonus
• Medical benefits
• Dental benefits
• External training and development opportunities
• Products and Services Benefits
• Convenient work locations (near MRT)

Job summary"Join Caring Skin as a Customer Service Specialist and be the friendly face creating unforgettable experiences!

Key selling points

• Opportunities for career growth and development
• Competitive salary and benefits package
• A supportive and inclusive work environment

Position: Customer Service Executive (Japanese speaking) ID: 19418
Location: Central

Key Responsibilities:

➤Provide customer services for daily inquiries and requirements of clients
➤Handle emergency inquiries of clients on weekends and night time
➤Provide sales support to Sales Team
➤Other administrative and ad-hoc duties if required from management

Requirements:

➤Experienced with customer service, sales support, or any service industry
➤Be able to work flexibly based on the customer's schedule
➤Familiar with MS Office
➤Possess Customer Service Mind

Interested applicants please send your resume to Calista(R22104418) with email subject header “Job Application for Customer Service Executive (Japanese speaking) ID: 19418- CK".

We regret that only shortlisted candidates will be notified. Other applications will be updated to our database for future job opportunities.

By submitting any resumes or applications to Pasona Singapore Pte Ltd, you are considered to have read and agreed on the terms of our Privacy Policy, and consented to us collecting, using, retaining, disclosing your personal information to the prospective employers for their consideration.

Effective from 1 October 2020 under the new Employment Agencies (EAs) Licence Conditions,

EAs will be required to collect the personal data (e.g. NRIC number number for overseas candidates) of applicants referred to employers for permanent or contract job positions of at least six months with a fixed monthly salary of S$3,300 and above.

PDPA requirements on collection, use, and disclosure of personal data would not be applicable to EAs that are collecting such information as it is a regulatory requirement by Ministry of Manpower.

Please find Privacy Policy Agreement from the below link.

http://www.pasona.com.sg/privacy.html

Koh Siew Xing

EA Registration No: R22104418

Pasona Singapore Pte. Ltd.

EA License No:90C4069

Responsibilities:

• Support in the registration of vessels, ITT, trucking and drumming orders in MyService accurately
• Update customer orders based on instructions from Account Manager
• Create relevant feed/run down order in the Industrial Terminals
• Coordinate and plan drumming activities
• Book time slots for trucking activities
• Liaise with haulier to optimize planning
• Coordinate service disruptions with Account Manager and Operations
• Coordinate and plan drum delivery and collection
• Conduct relevant Customs Clearance Processes
• Handle shipping and ITT documentation
• Handle prevailing administrative tasks for the department
• Perform relevant dispatcher activities on the terminal
• Assist Account Managers with manual inventory reports for customers
• Create all other prevailing periodic reports, including Qliksense

Requirements:

• At least 3 years experience in a dynamic admin role
• Experience with common office software (email, MS Office / Google suite)
• Experience in a maritime or Oil & Gas administrative role is a strong bonus
• Degree or Diploma in business discipline

Summary:

· Career progression

· Yearly increment & Bonus

· Multiple Location

Job Description:

· Handle customer inquiries via phone, email, or chat, providing helpful and accurate information.

· Process and update customer orders, bookings, or requests in the system.

· Maintain organized records and assist in filing, data entry, or document preparation.

· Coordinate with internal teams to resolve customer issues or ensure smooth operations.

· Assist in scheduling appointments, meetings, or follow-ups as needed.

· Monitor and restock office supplies, ensuring administrative efficiency.

Requirements:

· Minimum GCE ‘O’ Levels or equivalent

· Proficient in MS Office

· Candidate with related experiences are welcome to apply.

To Apply, kindly click on the "APPLY NOW" button

We regret that only shortlisted candidates will be notified.

Staffking Pte Ltd (20C0358) | Chew Poh Seng (R25127164)

EA License No: 20C0358

Job Responsibilities:

· Act as the main point of contact for key accounts, handling their day-to-day inquiries and requests.

· Provide prompt and accurate responses to client queries regarding products, services, and order status.

· Build and maintain strong, positive relationships with key clients to ensure their satisfaction.

· Manage and process client orders, ensuring accuracy and timely delivery.

· Coordinate with internal teams to fulfil customer requirements.

· Monitor the progress of orders, resolving any issues that may arise.

· Address client issues or concerns in a timely and effective manner, ensuring client’s satisfaction.

· Proactively identify potential issues and take action to mitigate them before they impact the customer experience.

· Gather and report on client feedback, ensuring it is communicated to relevant internal teams for continuous improvement.

· Prepare regular reports on account activity, client satisfaction, and key performance indicators (KPIs).

· Work closely with the sales and account management teams to ensure alignment on client strategies.

Job Requirements:

· Diploma or Bachelor’s degree in Business, Communications, or a related field is preferred.

· 2 years of proven experience in customer service or account management in a B2B environment.

· Strong communication and interpersonal skills.

· Client-focused with a proactive attitude in problem-solving and conflict-resolution abilities.

· Attention to detail and organizational skills.

· Proficiency in customer service software (e.g., CRM systems) and MS Office.

· Ability to work independently and as part of a team.

· Strong multitasking skills and the ability to thrive in a fast-paced environment.

· High level of professionalism and integrity.

12 Months Customer Service Executive

insurance

no sales involve

up to 4430

Somerset

Mon-Fri 9am-6pm

Key Responsibilities

The candidate will support Customer Service in the following areas:

· Resolve complaints in an independent, effective and timely manner within the firm’s service standards

· Deliver timely and quality responses to customers’ queries and feedback received at various customer service touch points

· Manage customer surveys and call-backs with accuracy and in a timely manner

· Support delivery of projects and monthly statistics

· Any other duties assigned to meet the firm and department goals

How to Apply: Send your resume to:

Responsibilities & Duties:

• Customer service executives serve as the primary point of contact for clients coming to a company for inquires, requests, queries, and complaints. Forward customer sales enquiries to Sales Dept. for follow-up.
• Co-ordinate with Operations Dept. to respond to customer queries regarding on-going jobs and projects.
• Schedule jobs with Operations staff.
• Prepare quotations and send to customers.
• Track and monitor completion of jobs in the RVS (River Computer System).
• Confirm jobs are “CLOSED” in RVS based on receipt of signed Delivery Orders.
• Produce Purchase Requisition and coordinate with Procurement for Purchase Order to supplier/vendor.
• “CLOSED” means job is completed and required documents are sent to Accounts Dept. for billing.
• Other ad-hoc activities as assigned.

Requirements and Qualifications:

• Candidate possess at least a Diploma / Bachelor's Degree in related fields.
• Customer service experience will be an added advantage.
• Organizational skills / Negotiating skills / Empathy / Patience / Good communicator
• Proficient in Microsoft applications software.
• Able to work independently in a fast-paced environment.
• Collaborative and able to complete tasks in a timely and accurate manner.

• Full Time Position
• Work Week: 5.5 Days (Saturday WFH)
• Working Location: 6 Tuas Ave 20, Singapore 638820

Reporting to the Team Manager, the Customer Service Executive is responsible to formulate resolution and respond in a timely and accurate manner and providing excellent customer service to callers.

Job Requirements:

• Required to work 5 days work week including weekends and public holidays. Rotating shift.
• Required to work in shift and shift allowance will be provided accordingly.
• Adequate telephone skills and proper etiquette.
• Able to work in a fast-paced environment due to high volume of inquiries.
• Have experience in working contact center industry will be an added advantage.
• No working experience is welcome to apply as on-the-job training will be provided.

Working Location:

• Woodlands North Coast (Next to Republic Poly)

Shift Role

Morning or Afternoon shift

Responsibilities:

1.) Interact with internal & external customers to answer customers queries.

2.) Maintaining a positive, empathetic, and professional attitude toward customers.
3.) Responding promptly to customer inquiries on general and transactional enquiries
4.) Communicating with customers through various channels.
5.) Acknowledging and resolving customer requests.
6.) Customer outreach to encourage the use of digital services.
7.) Consistently deliver high quality service to our customers to achieve total customer satisfaction without compromising risk standards.

Regards,

Lini

Recruitment Consultant

R22108463

Job Scope :

1. Respond to customer inquiries via phone, email, chat, or social media, addressing questions about products, services .
2. Update and maintain customer records in the system.
3. Ensure customers’ account information is accurate and up-to-date.
4. Assist the sales team with administrative tasks, such as preparing quotes, processing orders, and managing customer databases.
5. Support sales reps by providing product information, order status updates, and inventory details.

Job duties & responsibilities

• Prepare, serve and deliver high-quality products in accordance with the procedures and standards of the restaurant.

• Clearing the tables after the meals at the restaurant

• Process customers’ orders and generate their bills

• Pick and Pack food items according to customer orders

• Provide counter/takeaway service

• Dispose of waste

• Assist to maintain the cleanliness of the kitchen

• Assist the team in front-of-house and back-of-house duties

• Comply with workplace safety and health policies and procedures.

Requirement:

• A good team player with a positive work attitude

• Able to perform multi-task work

• Able to perform shift work, work on weekends and public holidays

• Those with no experience but have a passion for food preparation may also apply

• Salary will be commensurate based on experience

Benefits for Full Timer Position

• Annual Leave

• AWS and Various Incentives (T&C will apply)

• Free Duty Meals & Staff Discount

• Medical Benefits

• Insurance Coverage

• Training & Development

• Career Progression

• Long Service Awards

Our client is a global leader in gateway services, who is seeking to recruit a Customer Care Specialist (Baggage Services). This position is based in Singapore.

Customer Care Specialist (Baggage Services)

Responsibilities

You will attend to passengers at arrival claims with mishandled and damaged baggage.

• Raise reports of mishandled and damaged bags, in according to the various airline requirements.

• Trace mishandled baggage and keep passengers informed of the tracing status

• Assist passengers with odd size bags

• Answer hotline calls on baggage matters

Requirements

• Possess 4 GCE ‘N’ level credits / 3 GCE ‘O’ level passes or equivalent

• Professionalism, Patience and a "People-first" attitude

• Comfortable with shift work

JJ Consulting Services

EA Licence No.: 12C6207

Applicants are invited to send in a MS Word resume to [email protected] stating position applying for/present/expected salaries and earliest available date.

We thank all applicants in advance and regret that only short listed candidates will be notified

Sales Coordinator
Location: Senoko Drive
Working Days: Mon to Fri: 8am to 5:30pm, One Sat per month: 8am to 12pm
Salary : $2500 - $3100

Job Description

• Managing of daily sales activities and processing of orders.
• Maintaining close communication with customers, production, and supply chain teams to ensure timely fulfilment of orders.
• Professional handling of enquiries and assisting customers to provide effective solutions. Timely follow up to ensure resolutions.
• Consolidating and providing of documents and samples for customers’ order related information as required.
• Ensure timely invoicing to customers and proper collection of reusable drums.

Requirements

• Minimum 2 years of experience

Lee Wan Ling | Reg No: R23116154

THE SUPREME HR ADVISORY PTE LTD | EA No: 14C7279

Job Scope

- Resolve request, issues and handle customer inquiries.
- Proactively coordinate with sales team on communicating on customer requirements
- Achieve 90% on time delivery for customer requests
- Monitor the accounts receivable and inventory level by following up with customers and sales team to ensure on-time payment and fast turnover of inventory
- Update and maintain accurate records on customers' status
- Properly identify the right communication method based on the sense of urgency and issue (phone, online chat, text messages, email)
- Providing on job training

Requirement
- Minimal prior experience welcomed
- Proactive and always seeking new ways to improve yourself and your role
- Only serious candidates will be considered

Industry: Logistics

MNC Environment

Permanent role (AWS Guaranteed + VB + Quarterly Bonus)

Responsibilities:

• Ensure customer’s orders are processed in a timely and accurately manner
• Ensure reports are submitted on a timely to established customer’s schedules
• Investigate root-cause of operation incidents and service failures, make recommendation to the CS Managers / Management for improvements
• Liaise and update customer closely to resolve customer orders or shipments related issues
• Initial cycle count as per schedule
• Ensure proper keeping of cycle count sheet for audit trail purpose
• Be responsible in reconciling all stock discrepancies
• Inventory Management for Customer’s WMS system
• Ensure all billings are done timely & accurately with all necessary supporting documents
• Collate and compute the monthly KPI report
• Achieve & maintain consistent KPI, make suggestions to improve when necessary

Requirements:

• Customer Service Orientated and team player
• Product and System knowledge & MS Office Skills

Job ID: LRYWW876

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Kindly email your resume in a detailed Word format to [email protected]

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd

20 Cecil Street, #08-09 PLUS Building Singapore 049705

+65 6950 9747

EA Licence Number: 02C4944

Registration Number: R1100011

EA Personnel: Carlo Antonio Dela Cruz

Standard office hours / part time

Jobsocpe:

• Handle customer enquiries online and/or offline
• Reply customer emails
• Help with other adhoc assignments

To apply, please email a detailed copy of your resume in Ms. Words format to [email protected]

Linus Yeo Yong Boon

CEI No: R1104497

EA License No: 99C4599

We regret that only shortlisted applicant will be notified.

Welcome to Vention singapore!

We are looking for an experienced E-Commerce Executive to drive sales and manage online operations within the 3C industry across platforms like Shopee, TikTok, and Lazada. The role focuses on managing sales strategies, enhancing customer experience, executing digital marketing campaigns, and ensuring smooth order fulfillment. You will also support livestreaming initiatives and collaborate with cross-functional teams to grow the e-commerce business.

No experience but willing to learn are also welcome to apply! Do state in your application!

Key Responsibilities:

Marketplace Management:
• Implement sales strategies to optimize product listings and drive revenue on Shopee, TikTok and Lazada
• Monitor performance metrics and run promotions to enhance visibility and sales.
• Identify growth opportunities through platform partnerships and strategic initiatives.

Customer Experience & Fulfillment:

• Provide quality customer service through the platform.
• Ensure efficient order fulfillment and customer satisfaction through smooth processing, delivery, and returns.
• Support the development and execution of customer retention programs.

Support Digital Marketing Campaigns:
• Assist in the execution of digital marketing campaigns, including email marketing, social media promotions, SEO/SEM, and paid advertising (Google Ads, Facebook Ads, etc.).
• Monitor and track the performance of campaigns, working with the marketing team to optimize them for higher conversion rates and ROI.

Marketing:
• Assist in managing the e-commerce website, ensuring optimal user experience and conversion rates.
• Support the execution of digital marketing campaigns and track performance to optimize results.

Social Media & Content:
• Coordinate social media content and campaigns to boost brand visibility and traffic.
• Analyze and report on social media engagement and content effectiveness.

Data Analysis & Reporting:
• Analyze sales data and performance metrics to provide insights and support strategy improvements.
• Prepare regular reports on sales data, customer trends, campaign outcomes, website traffic, and conversion metrics to track e-commerce performance.

Livestreaming & Content Engagement:
• Assist in planning livestreaming sessions to promote products and engage customers.
• Track livestream performance and work with the team to optimize future sessions.

Competitor & Market Research:
• Monitor competitor activities and market trends to identify opportunities for optimization and new strategies.
• Assist with market research to stay ahead of the competition and adapt e-commerce strategies accordingly.

Cross-Functional Collaboration:
• Work closely with internal teams (marketing, inventory, customer service) to execute e-commerce and marketing initiatives.
• Contribute to the continuous improvement of e-commerce operations and infrastructure.

Qualifications:
• Education: Diploma in Marketing, E-Commerce, Business, or related field.
• Experience: 2-3 years in e-commerce, digital marketing, or online retail.
• Skills & Competencies:
• Proficiency in managing e-commerce platforms (Shopee, TikTok, Lazada).
• Experience in data analysis, online advertising, SEO, digital marketing, and social media management.
• Strong communication, organization, and problem-solving skills.
• Familiarity with digital marketing tools, such as Google Analytics, Google Ads, Facebook Ads, email marketing platforms, and SEO tools.
• Strong attention to detail with the ability to multitask and prioritize.
• Ability to collaborate with various teams and manage cross-functional tasks.
• Strong written and verbal communication skills.
• Ability to adapt to fast-paced environments and handle tight deadlines.

Benefits:

Yearly Increment

Performance bonus

Good career prospect

Working hours:

Monday - friday (8.30am - 6.00pm)

Location : East (Aljunied)

Outbound Call Associate

• Proactive contact and engage customers to gather critical information through survey activities

• Meet and achieve the individual and company’s key performance indicators

• Acquire a strong knowledge of the products and services, culture and processes

• Provide quality customer service and prompt follow-up to customers over the phone and/or email

• Listen to customers’ needs, probe to redirect to the intent of the question and offer alternative solution

• Resolve customer queries efficiently and escalate issues promptly

• Submit regular reports to Team Lead and propose new ideas and strategies to improve work performance

• Other duties as assigned by Team Lead and/or Branch Head

Requirements

• Diploma / NITEC / GCE ‘O' Level or equivalent
• Minimum C5 for English O level
• Preferably with 1 to 2 years of working experience in call centre environment and/or service related industry


Special Knowledge or Skills:
• Pleasant disposition with good communication skills
• Fluency in a second language
• Computer literate and good typing skills

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Welcome to Vention singapore!

We are looking for an experienced E-Commerce Executive to drive sales and manage online operations within the 3C industry across platforms like Shopee, TikTok, and Lazada. The role focuses on managing sales strategies, enhancing customer experience, executing digital marketing campaigns, and ensuring smooth order fulfillment. You will also support livestreaming initiatives and collaborate with cross-functional teams to grow the e-commerce business.

No experience but willing to learn are also welcome to apply! Do state in your application!

Key Responsibilities:

Marketplace Management:
• Implement sales strategies to optimize product listings and drive revenue on Shopee, TikTok and Lazada
• Monitor performance metrics and run promotions to enhance visibility and sales.
• Identify growth opportunities through platform partnerships and strategic initiatives.

Customer Experience & Fulfillment:

• Provide quality customer service through the platform.
• Ensure efficient order fulfillment and customer satisfaction through smooth processing, delivery, and returns.
• Support the development and execution of customer retention programs.

Support Digital Marketing Campaigns:
• Assist in the execution of digital marketing campaigns, including email marketing, social media promotions, SEO/SEM, and paid advertising (Google Ads, Facebook Ads, etc.).
• Monitor and track the performance of campaigns, working with the marketing team to optimize them for higher conversion rates and ROI.

Marketing:
• Assist in managing the e-commerce website, ensuring optimal user experience and conversion rates.
• Support the execution of digital marketing campaigns and track performance to optimize results.

Social Media & Content:
• Coordinate social media content and campaigns to boost brand visibility and traffic.
• Analyze and report on social media engagement and content effectiveness.

Data Analysis & Reporting:
• Analyze sales data and performance metrics to provide insights and support strategy improvements.
• Prepare regular reports on sales data, customer trends, campaign outcomes, website traffic, and conversion metrics to track e-commerce performance.

Livestreaming & Content Engagement:
• Assist in planning livestreaming sessions to promote products and engage customers.
• Track livestream performance and work with the team to optimize future sessions.

Competitor & Market Research:
• Monitor competitor activities and market trends to identify opportunities for optimization and new strategies.
• Assist with market research to stay ahead of the competition and adapt e-commerce strategies accordingly.

Cross-Functional Collaboration:
• Work closely with internal teams (marketing, inventory, customer service) to execute e-commerce and marketing initiatives.
• Contribute to the continuous improvement of e-commerce operations and infrastructure.

Qualifications:
• Education: Diploma in Marketing, E-Commerce, Business, or related field.
• Experience: 2-3 years in e-commerce, digital marketing, or online retail.
• Skills & Competencies:
• Proficiency in managing e-commerce platforms (Shopee, TikTok, Lazada).
• Experience in data analysis, online advertising, SEO, digital marketing, and social media management.
• Strong communication, organization, and problem-solving skills.
• Familiarity with digital marketing tools, such as Google Analytics, Google Ads, Facebook Ads, email marketing platforms, and SEO tools.
• Strong attention to detail with the ability to multitask and prioritize.
• Ability to collaborate with various teams and manage cross-functional tasks.
• Strong written and verbal communication skills.
• Ability to adapt to fast-paced environments and handle tight deadlines.

Benefits:

Yearly Increment

Performance bonus

Good career prospect

Working hours:

Monday - friday (8.30am - 6.00pm)

Location : East (Aljunied)

Job Details

Location: Farrer Park/ Jalan Besar

Working Hours: 5.5-Days Work Week

Work Type: Permanent

Salary: Up to $ 2,500 per month

What you will be working on?

• Greet customers warmly and provide assistance in a professional and approachable manner.
• Address customer inquiries about products, services, and promotions effectively.
• Support customers in their purchase decisions by understanding their needs and recommending suitable products.
• Maintain product knowledge to respond confidently to customer questions.
• Accurately process transactions for any sales
• Handle cash, credit card, and other payment methods securely and efficiently.
• Other ad hoc duties

What are we looking for?

• Singaporean only
• Minimum O-Level or Diploma in relevant discipline.
• Prior experience in retail or customer service is an advantage.

By submitting your resume, you consent to the collection, use, and disclosure of your personal information per ScienTec’s Privacy Policy (scientecconsulting.com/privacy-policy).

This authorizes us to:
Contact you about potential opportunities.
Delete personal data not required at this application stage.
To withdraw consent, email [email protected].
All applications will be processed with strict confidence. Only shortlisted candidates will be contacted.

Carmen Tan Huei Mun | R23115837

ScienTec Consulting Pte Ltd (ScienTec Personnel) |11C5781

Working Day: 5-6-5-6 work weeks (follow roster)

Working Hours: 8am to 5pm

Location: Geylang Bahru

Job Description:

• Handles phone-manning
• Data entries and record keeping
• Provide best solution or alternative to complaints
• Work closely with operations department
• Other ad-hoc duties assigned

Tee Xin Li Reg No: R24121619

The Supreme Hr Advisory Pte Ltd EA No: 14C7279