• Working Days: 5.5 days
• Working Timing: 9-6pm (Mon to Fri) and 9am to 1pm Saturday, Sunday & PH is off.
• Working Location: Orchard Road
• Starting Salary: $6000 to $7000

Requirements:

• Minimum 5+ years working experience in the retail luxury industry, preferable in a jewellery field.
• Certified Gemmologist (GIA, FGA or other relevant certification) will be added advantage.
• Willing to travel

Job Responsible:

• Gem Identification and Grading:
• Utilize advanced gemmological instruments and techniques to accurately identify and grade gemstones, including diamonds, coloured gemstones and pearls
• Client Consultation:
• Provide expert advice to clients on gemstone selection, care and investment.
• Assist in the selection of gemstone for jewellery design and creation
• Procurement:
• Sourcing and procurement of gemstones.
• Inventory Management Maintain accurate records of gemstone inventory
• Monitor gemstone markets trends and advise on potential investments
• Production:
• Coordinate with designers and workshop on new product development.

Leong Jia Qi Reg No. : R24124746

The Supreme HR Advisory Pte Ltd EA No. : 14C7279

• Overseeing the customer services teams
• Training and managing Customer Service Assistants and Representatives
• On-boarding and training new employees
• Setting customer satisfaction targets and working with the team to meet targets consistently
• Interacting with customers daily by answering their questions and directing them to the appropriate service for their needs
• Creating customer loyalty programs to increase revenue and improve client retention
• Establishing customer service policies and procedures
• Staying updated on developments in the customer services field

• Build and grow relationships with clients.
• Identify new business opportunities and prospects.
• Collaborate with teams to create business solutions.
• Conduct financial analysis and support credit processes.
• Ensure compliance with policies and procedures.

Requirements:

• Minimum Degree in Business/Banking and Finance.
• Keen interest in finance/banking industry.

Interested candidates please send in your resume to:

Yvonne Suan Ying Zhen

CEI No: R24122857

Email: [email protected]

EA License No: 99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.

Customer Service cum Receptionist (1 year contract - renewable)

• Working Days: 5.5 days, 9am-6pm / 9am-3pm
• Salary: $$2,500 - $3,500 + Bonus
• Lunch & Tea meals are provided
• Location: Bishan / Upper Thomson

Job Scopes:
1. Provide excellent customer service and deliver memorable experience with service efficiency, effectiveness and quality.
2. Handle phone or walk-in customer’s feedback/complaints/inquiries effectively and professionally.
3. Maintain an effective communication to ensure customer retention
4. Generate reports and suggest service improvement initiatives and processes.
5. Perform cashiering duties
6. Maintain and update appointments for servicing and repairs.
7. To inform customers about our promotions and do a regularly follow up through phone calls reminding them that their vehicle is due for inspections.
8. Upsell products and services to customers
9. Other ad hoc duties assigned by manager

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Our client is a Education Industry. Due to their current expansion plan, they are looking for a Customer Service cum Admin Executive to join their team, in hopes of developing the current high performing team. They are located in the Central area.

Key Roles and Responsibilities:

• Respond to daily emails and phone inquiries
• Provide support, advice, and counseling to students
• Manage graduation processes, including payment verification and document handling
• Coordinate mid-term test deferments and liaise with students and UC
• Handle exam script viewing requests, including coordination with the Exams Office and students
• Explain transfer contracts to students
• Conduct welcome orientations, LinkedIn workshops, and graduation ceremonies
• Perform class visits as needed
• Oversee ad-hoc projects or audit events
• Manage miscellaneous administrative tasks, such as attendance tracking and course evaluations

Requirements:

• Diploma in any field.
• At least 1 year of customer service and 2 years of administrative experience.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

R24144162 | LAI CHAI LI

Customer Service Executive (5 months contract)

Basic Salary: Up to $3600

Working Days: Monday to Friday (8am to 5pm)

Working Location: Tuas, Company Transport / Transport Allowance ($120) if possess own transport

Responsibilities:

• To receive all inquiries, take note of the caller’s particulars such as name, position, Company, telephone and facsimile numbers, and other relevant details for subsequent follow-up by sales staff.
• To assist in preparing proposals based on verbal or written information provided by the Sales and Marketing staff.
• To prepare invoices, monthly reports for consolidated billing.
• To maintain and upkeep the filing system and software on all aspects of waste information.
• To assist Customer Service Manager to ensure smooth daily operational in the team.
• To assist Customer Service Manager and Director – Sales in matters relating to customer care (feedback and complaints), collate market intelligence and marketing communications.
• To update customer database in respect of customers and potential customers.
• To coordinate with the various departments, i.e. logistic and operations dept to ensure customers’ requirements are met.

Requirements:

• Diploma holder and above
• At least 2 years relevant experience preferred

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Sales Project Engineer

• Address: Bukit Merah
• 5 Days 8.30am to 5.30pm
• $2500 to $3500 depends on experience

Requirements

• Nitec or Diploma in Electrical Engineering or Equivalent
• At least on year experience in sales/customer service
• Electrical Knowledge

Job scope

Your job and responsibilities include support sales personnel for pre-sales activities, proposing solution that suits customer needs & resolve related solution for site preparation, installation, start-up, commissioning, repair and maintenance of Electrical Power System, Structural cabling, Fire suppression system, UPS, Security Access and CCTV Monitoring System etc.

To supervise and oversee the work progress of project sites. This includes attending to site meeting, coordinating with appointed sub-contractors of various services to see to a smooth completion of projects.

You will be assisting the Electrical Service Department in providing technical support to our staff, customers, and dealers.

Prepare and maintain all project management documentation in accordance with company’s best practices.

Planning and monitoring the project to ensure successful completion within planned timeline as well as status of progress-in-work and report all matters related to project and services.

You are required to perform a complete in-house testing of Power equipment’s.

Answer and attend to service calls, fault-finding, repair and troubleshooting of Electrical System and Power equipment malfunction.

Establish and maintain excellent relationships with the customer project team, supplier, sub-contractors, and clients.

Coordinate and liaise with PEs and/or site supervisors on detail drawings, layout planning and understanding of site requirements.

Prepare, submit, and follow up with applications to the relevant authorities or building management where required.

Preparation of electrical products data & engineering drawing in AutoCAD (2D, 3D).

You may be assigned with other job duties and functions as may be instructed from time to time by your superior or the management.

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Facility and Experience Lead

Work Dynamics - Integrated Facilities Management

We are seeking a dynamic Facilities and Experience Lead to oversee and optimize our workplace operations. This role is responsible for managing events, soft services, security and mailroom operations to create an exceptional work environment while ensuring efficient facility management.

Key Responsibilities:

Events and Meeting Room Management:

• Manage event logistics, budgets, and vendor relationships
• Ensure seamless event delivery and positive attendee experiences
• Oversee room booking systems and ensure proper equipment maintenance
• Optimize room utilization and user experience

Soft Services Management:

• Manage cleaning, landscaping, pest control, and waste management services
• Ensure high standards of cleanliness and maintenance across the facility
• Oversee catering and vending services

Hard Services Management:

• Support preventive maintenance programs
• Support repair and replacement works as needed

Security Operations:

• Oversee security personnel and systems to maintain a safe environment
• Manage access control systems and security protocols
• Develop and implement emergency response procedures

Mailroom and Document Management:

• Supervise mailroom operations and document archiving systems
• Ensure efficient mail distribution and secure document storage

Vendor Management:

• Ensure all contractors meet required standards and SLAs
• Develop and manage budgets for all supervised areas
• Identify cost-saving opportunities while maintaining service quality

Health and Safety Compliance:

• Ensure all operations comply with relevant health and safety regulations
• Conduct regular safety audits and implement improvements as needed

Reporting and Continuous Improvement:

• Produce regular reports on facilities performance and user satisfaction
• Implement strategies for ongoing service enhancement

Qualifications:

• Bachelor's degree in Facilities Management, Hospitality, or related field
• 5+ years of experience in facilities management or similar role
• Strong knowledge of facility operations and service delivery
• Proficiency in facilities management software and MS Office suite
• Outstanding communication and customer service skills
• Experience in vendor management and contract negotiation
• Knowledge of relevant health, safety, and environmental regulations

The ideal candidate will be a proactive leader with strong attention to detail, capable of managing multiple priorities while focusing on creating an exceptional workplace experience. They should excel at balancing operational efficiency with user satisfaction across all areas of responsibility.

Our client is a Education Industry. Due to their current expansion plan, they are looking for a Customer Service cum Admin Executive to join their team, in hopes of developing the current high performing team. They are located in the Central area.

Key Roles and Responsibilities:

• Respond to daily emails and phone inquiries
• Provide support, advice, and counseling to students
• Manage graduation processes, including payment verification and document handling
• Coordinate mid-term test deferments and liaise with students and UC
• Handle exam script viewing requests, including coordination with the Exams Office and students
• Explain transfer contracts to students
• Conduct welcome orientations, LinkedIn workshops, and graduation ceremonies
• Perform class visits as needed
• Oversee ad-hoc projects or audit events
• Manage miscellaneous administrative tasks, such as attendance tracking and course evaluations

Requirements:

• Diploma in any field.
• At least 1 year of customer service and 2 years of administrative experience.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

R24144162 | LAI CHAI LI

Hey Hey! Are you seeking an opportunity that helps you improve and grow your personality?

Our company is expanding!!

We are looking for an enthusiastic Junior Events Marketing to join our growing team. We provide development on personal growth, communication skills and we never fail to see teammates walking in and out of the office smiling. :)

Responsibilities:

-Meet and exceed sales targets by effectively managing the sales cycle from lead qualification to closing deals.

-Drive customer acquisition through face-to-face interaction

-Assisting in the expansion of our organizational growth (locally and regionally)

What do we want from you?

-No experience? Fear not, 1-1 mentorship and guidance are provided!

-Keen learning attitude and enjoy interacting with new people

-Hunger for personal development and progress

-Team player

Benefits:

-Opportunity to work in multiple projects

-Attractive Performance Incentives

-Overseas Travelling Opportunities

-Fun Environment

-Team bonding activities

Summary of role requirements:

• No experience required for this role
• Working rights required for this role
• No experience required for this role
• Expected salary: $3000-$5000 per month

We regret to inform you that only shortlisted candidate will be notified.

Join us today!

Roles & Responsibilities

Job Description:

• Assess the creditworthiness of SMEs or Individuals in applying for loans or credit by analysing financial statements, credit reports, and other relevant data.

• Evaluate the potential risks associated with extending credit to customers or counterparties, considering factors such as their payment history, financial stability, industry trends, and economic conditions.

• Develop and implement credit risk policies and procedures to ensure consistent and effective risk management practices across the organization.

• Develop or utilize credit scoring models to quantify credit risk and make informed lending decisions.

• Monitor and manage the organization's credit portfolio, including identifying emerging risks, assessing portfolio performance, and implementing strategies to mitigate risk.

• Ensure compliance with relevant regulations and guidelines governing credit risk management, such as Basel III requirements or local regulatory standards.

• Communicate credit risk assessments and recommendations to senior management, stakeholders, and relevant departments within the organization.

• Make credit decisions, including approving or rejecting credit applications, setting credit limits, and negotiating terms and conditions of credit agreements.

Job Requirements:

• A bachelor's degree in finance, economics or accounting

• 8-10 years’ experience in credit risk analysis, underwriting, or portfolio management is often required, with increasingly responsible roles demonstrating a progression of skills and knowledge.

• Strong analytical skills are essential for evaluating financial data, assessing risk factors, and developing effective risk management strategies.

• A solid understanding of financial principles, including accounting, financial statement analysis, and credit risk metrics, is necessary for success in this role.

• Familiarity with credit risk management concepts, methodologies, and best practices is essential, along with an understanding of regulatory requirements and industry standards.

• Effective communication skills are important for conveying complex information, presenting recommendations, and collaborating with cross-functional teams

• The ability to pay attention to detail is crucial for accurately assessing credit applications, identifying risk factors, and ensuring compliance with policies and regulations.

• Strong decision-making skills are needed to evaluate credit risk factors, weigh potential outcomes, and make informed lending decisions that align with the organization's risk appetite and objectives.

• Proficiency in relevant software tools and systems used for credit analysis, risk modeling, and portfolio management is often required.

• Demonstrate integrity and ethical conduct in their decision-making processes, ensuring fairness and transparency in credit evaluations and lending practices.

• $11 per hour
• Working location: Pasir Ris
• Period: 27, 28, 31st Jan 2025
• Working hours: 8.30am to 6.00pm
• Training will be provided

Key Responsibilities:

• Attend to walk-in visitors, vendors, interviewees
• In charge of Phone call
• Manage overseas & local courier service
• Other adhoc duties as assigned

Requirements:

• No experience needed as training will be provided

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

NG JYA YEE (R23119014)
EA Recruitment Pte Ltd
EA License No: 21C0492

Our client is a Education Industry. Due to their current expansion plan, they are looking for a Customer Service cum Admin Executive to join their team, in hopes of developing the current high performing team. They are located in the Central area.

Key Roles and Responsibilities:

• Respond to daily emails and phone inquiries
• Provide support, advice, and counseling to students
• Manage graduation processes, including payment verification and document handling
• Coordinate mid-term test deferments and liaise with students and UC
• Handle exam script viewing requests, including coordination with the Exams Office and students
• Explain transfer contracts to students
• Conduct welcome orientations, LinkedIn workshops, and graduation ceremonies
• Perform class visits as needed
• Oversee ad-hoc projects or audit events
• Manage miscellaneous administrative tasks, such as attendance tracking and course evaluations

Requirements:

• Diploma in any field.
• At least 1 year of customer service and 2 years of administrative experience.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

R24144162 | LAI CHAI LI

TSBT Customer Service / Counter Sales

Salary: $1500 - $1800 + Allowance + OT (Gross up to $2000)

Location: Paya Lebar

Working Days: 5.5 Days Work Week

Working Hours: Monday to Friday 9am to 6pm, Saturday 9am to 1pm

Job Description:

• Deliver customer service to hotline calls, emails and walk-ins

• Processing of orders via various purchase options

• Processing enrolments of new customers

• Prepare daily sales report to ensure accurate payments received and stock quantities

• Assist with merchandise and spare parts purchase

• Filing of documents

• Checking of invoices with order forms to ensure invoices are keyed correctly

• Handle customer enquires

• Issue products to customers according to the purchases

• Packing of stock for deliveries and courier service

• Coordinate with courier to ensure timely delivery

• Daily stock count to ensure accurate and sufficient inventory level

• Order stock in to replenish

• Receiving of stock and arrangement of stock in warehouse

• Providing after-sales service (repair)

• Prepare inventory reports

• Any other ad-hoc duties

Requirements:
• Minimum 3 years of experience in customer service or sales administration

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

• No experience needed
• Handle paperwork
• Managing drivers, such as ensuring driver job completion, returning of delivery order
• Oversee activities that include transportation
• Communicate between drivers and customers
• Keen, positive and passionate learner
• Basic computer skills
• Able to work in a fast pace environment
• Office located at Clementi

• Open and close up the gallery;
• Attend to visitors’ requests, feedback, phone calls and emails;
• Manage visitors’ registration, set-up, operations and tear down for events and/or activities;
• Make daily rounds at regular intervals to ensure that exhibits are functioning and check for defects in the gallery;
• Prepare and submit daily reports which include visitorship, checks on gallery, status of defects in the gallery, etc;
• Stock take and replenish collaterals and premiums;
• Pack SMG premiums for visits and/or events;
• Manage simple troubleshooting for the gallery’s exhibits and infrastructure
• Liaise with other vendors and contractors to ensure that above daily duties are carried out properly;
• Attend the fire safety briefings, fire drills and handle incidents such as accidents with injury or illness, any acts of disturbance or violence and acts of mischief or vandalism in the gallery;
• Manage and schedule SMG volunteers;
• Perform non-cash transactions for sales of merchandise, monitor stock levels, and conduct inventory counts; and
• Any other tasks pertaining to SMG as assigned

Requirement:

• Good communication, adaptive reasoning and interpersonal skills;
• Meticulous, independent and service oriented;
• Proficient in Microsoft Office;
• Relevant customer service experience;
• Presentably attired in office wear.
• Basic knowledge of the exhibit content and be familiar with the gallery layout

Join a Leading Innovator at TAK Products & Services Pte Ltd!

At TAK, we pride ourselves on being a passionate and creative bunch – always committed to creating the best products through innovation that will inspire our clients. Our company is built on a foundation of excellence, creativity, and integrity, making us a trusted partner in the global marketplace.

We are dedicated to providing exceptional products and services to our valued customers. We are a dynamic and growing company that thrives on delivering excellent customer experiences. As we expand our team, we are looking for a friendly, professional, and detail-oriented Customer Service Assistant to support our customer service department and help maintain high levels of customer satisfaction.

Job Summary:
The Customer Service Assistant will be responsible for providing exceptional support to our customers through various communication channels, including phone, email, and in-person interactions. The role requires a problem-solving mindset, strong communication skills, and the ability to manage customer inquiries and concerns in a timely and efficient manner.

Key Benefits:

• Inclusive & Collaborative Work Culture
• Competitive Compensation & Benefits
• Promote work-life balance
• Provide company transport at Admiraty MRT and Yew Tee MRT

Key Responsibilities:

• Customer Interaction: Respond promptly and professionally to customer inquiries via phone, email, chat, and in-person, providing clear and accurate information about products, services, and company policies.
• Issue Resolution: Address and resolve customer complaints, issues, and concerns with empathy and professionalism, ensuring a positive experience for every customer.
• Order Support: Assist customers with placing orders, checking product availability, tracking shipments, and processing returns or exchanges.
• Product Knowledge: Stay up-to-date on company products, services, and promotions to effectively assist customers and make informed recommendations.
• Record Keeping: Maintain accurate customer records, document interactions, and update order statuses in the company’s customer service management system.
• Team Collaboration: Work closely with other departments, such as sales and logistics, to ensure smooth order processing, product availability, and timely deliveries.
• Administrative Support: Assist with general administrative tasks such as filing, organizing, and maintaining customer service records and reports.

Qualifications:

• Minimum GCE ‘N’ level or equivalent with 1 year of customer service working experience
• Excellent verbal and written communication skills.
• Strong problem-solving abilities and attention to detail.
• Ability to remain calm and professional under pressure, especially when dealing with challenging customer situations.
• Proficiency with office software (Microsoft Office, Google Workspace) and customer service management systems (CRM) is a plus.
• Strong organizational skills and the ability to manage multiple tasks simultaneously.
• Positive attitude, team player, and willingness to learn.

Other Information:

• Mon – Fri (8.30am – 5.30pm), Alternate Sat (8.30am – 1.00pm)
• Transport provided at Yew Tee MRT Station / Admiralty MRT Station

Work Time Profile

• Monday to Friday, 9.00AM to 5.00PM
• Hybrid work

Company Benefits:

• Staff Lunch
• Training and Development Opportunities
• Quarterly Profit-Sharing
• Staff Discounts on Seafood Purchases
• Medical Benefits
• One-way Shuttle Service to Jurong Fishery Port
• Confirmation Seafood Hamper

Job Responsibilities

• Manage and respond to all AP & AR inquiries received via phone, email, WhatsApp, and mail
• Ensure timely and accurate vendor payments through effective communication and coordination
• Streamline invoice processing by collaborating with internal stakeholders
• Ensure compliance with GST regulations through accurate and timely e-filing of GST and invoices
• Support the timely preparation for GST top-up by managing import permit filings and extractions
• Assist with the weekly payment process and prepare necessary documentation
• Prepare a working file for Singapore Customs & Singapore Food Agency (SFA) to key in purchase invoices
• Build strong customer relationships by proactively resolving payment issues and ensuring a smooth payment experience
• Accurately and timely disseminate statements/invoices to the correct Person-In-Charge (PIC), adhering to credit terms
• Collaborate with customer managers to address overdue payments and mitigate credit risks
• Provide weekly updates on AR to customer managers to support informed decision-making
• Efficiently manage daily cash and cheque collections, ensuring accurate recording and timely bank deposits
• Conduct thorough reviews of daily receipts to identify and resolve any discrepancies
• Perform audit checks on signed invoices for easy retrieval upon customer requests
• Ensure all AR invoices are properly filed and stored for future reference

Job Requirements

• Diploma in any field
• At least one year of work experience
• Positive and proactive attitude with a strong work ethic
• Ability to adapt to changing priorities and work under pressure
• Strong ethical and professional conduct
• Strong communication and interpersonal skills
• Good organisational and time-management skills
• Attention to detail
• Ability to work independently and as part of a team

Job Scope

· Act as the primary point of contact for customers regarding shipment inquiries, order status, and

delivery timelines.

· Handle customer complaints and provide effective solutions in a professional and timely manner.

· Monitor and manage the end-to-end logistics process, including order entry, tracking, invoicing

and confirmation.

· Ensure that customer orders are processed accurately and within the expected timeline.

· Work closely with warehouse, transportation, and 3PL to ensure timely and efficient delivery of goods.

· Communicate with carriers and freight providers to resolve any issues related to shipments, such as delays

or damages.

· Prepare, verify, and maintain shipping documents, invoices, and customs clearance papers when required.

· Generate regular reports on delivery performance, customer feedback, and operations efficiency.

· Identify potential bottleneck in the supply chain and propose corrective actions.

· Escalate critical issues to appropriate departments or management when necessary.

· Gather feedback from customers to improve service quality and logistics processes.

· Stay updated on industry trends and best practices in logistics and customer service.

· Any other duties as assigned by the Reporting Officer

Join a team trusted by over more than 85,000 satisfied customers, boasting top-rated 5-star reviews on both Google and Facebook. We are a leading brand in Singapore which provide great employment benefits and good career growth.

*Immediate Vacancies*

• Basic up to $3,000 with yearly increment
• High Commission
• AWS bonus
• Bonus 2 times a year
• Annual leave up to 21 days
• Medical and Insurance Coverage
• Central working location
• Next to MRT Station
• Meals Provided
• Family Oriented Work Place Environment
• Exclusive Staff Benefits on our aesthetic treatments
• Career Progression to Senior Customer Service Executive

Job Responsibility

• Provide first level of support and customer service
• Provide quality customer service to customers over the phone or email
• Building rapport with clients from provided leads and sources through phone calls and text
• Administrative duties as required
• Send reminders to clients for upcoming appointments

Job requirement

• Minimum 1 Year(s) of experience in Similar Position
• Good interpersonal and communication skills
• Able to commit retail hours
• Able to converse in English and Mandarin (to answer chinese-speaking enquiries)
• Requires a sense of urgency
• Able to work independently with minimal supervision
• Good team player, positive attitude and willing to learn
• Interested Participants please submit your CV

​Our client is a global leader in gateway services, who is seeking to recruit a Airline Customer Service Agent. This position is based in Singapore.

Airline Customer Service Agent

Responsibilities

You play a vital role in creating a memorable experience for all our passengers. Your main role involves checking-in, greeting passengers upon their arrival and ensuring a smooth departure process. You may also be tasked to assist passengers with special needs or provide customer service in exclusive premier lounges at Changi Airport. Besides being responsible for buffet table presentations, you also handle meet/greet services at the reception area and perform basic computerized transactions.

Requirements

· Pleasant with a cheerful disposition and good interpersonal skills

· Dynamic individual with service aptitude and willingness to go the extra mile

· Proficient in English and a second language for effective communication with international passengers

JJ Consulting Services

EA Licence No.: 12C6207

Applicants are invited to send in a MS Word resume to [email protected] stating position applying for/present/expected salaries and earliest available date.

We thank all applicants in advance and regret that only short listed candidates will be notified.

• Provide quality customer service support to customers over e-mail and phone.
• Handle customer enquiries efficiently and escalate issues promptly when required.
• Perform purchase order management for department needs.
• Perform allocation of stocks and arrange delivery for the purchase orders.
• Conduct regular meetings for close communication.
• Extract and tabulate data for monthly reporting.
• Collaborate with internal teams to ensure timely resolution on all issues.
• Promote or recommend new products.Any other ad hoc tasks and projects assigned.

REQUIREMENTS:
• Minimum Diploma in any field.
• At least 2-3 years of relevant experiences on order processing and delivery arrangement, customer relationship management.
• Customer oriented with strong communication and interpersonal skills.
• Experience in handling customers’ inquiries and claims by emails and phone calls.
• Able to take initiative and hardworking.
• Possess Excel skills and knowledge such as, V-lookup, Pivot tables, and simple formulae.
• Experience in SAP will have an added advantage.
• Team player and also able to work independently.
• Capable of working independently and as part of a team.
• Able to handle pressure and thrive in a fast-paced environment.

Please send your detailed resume in MS Word format to [email protected] with

• Education Level
• Working experiences
• Each employment background
• Reason for leaving each employment
• Last drawn salary
• Expected salary
• Date of availability

Job Description

Handle customer appointments booking, incoming call & register customers

Handle check out transactions on the computer system

Provide excellent customer service and treatment recommendation to customers

Relationship building with existing and new customers to maximize sale opportunities

Handle customer problem and feedback

Deliver professional consultation and evaluation of customers’ needs

Follow up consultation with customers with regards to their treatments and products purchased

Job Requirement

Pleasant personality and have great patience

Able to handle counter system

Good in communication

Relevant work experience preferred

Must be able to work on weekends and public holidays

Job Description & Requirements

Key Accountabilities

• handle enquiries via phone, email and social media platform
• prepare sales proposals for existing and new customers
• execute order processing and order fulfilment tasks
• collate monthly sales report
• prepare invoices and work with Accounts Department to ensure prompy payments
• schedule work for technical teams to meet customers timelines
• liaise with external vendors : suppliers, contractors and business partners
• other adhoc duties assigned by Management

Requirements

• minimum 2 years of working experience in the Sales/Customer Service field
• minimum OA level or equivalent
• excellent spoken and written English skills
• proficient in MS Excel, Words & powerpoint

Job Description:

We are looking for a passionate and customer-oriented Junior Customer Service Officer to join our dynamic team. In this role, you will be responsible for providing exceptional customer service to our clients, ensuring their inquiries are addressed and their issues are resolved in a timely and professional manner.

Key Responsibilities:

• Respond to customer inquiries via phone, email, and chat.
• Provide accurate information about shipment status.
• Maintain a positive and professional attitude in all interactions with customers.
• Collaborate with other team members to improve customer service processes.
• Perform any other duties as assigned by the Supervisor or Manager.

Requirements:

• Fresh graduates or candidates with no experience are welcome.
• Excellent communication skills (both written and verbal).
• Strong problem-solving abilities and attention to detail.
• Ability to work in a fast-paced and dynamic environment.
• Positive attitude, adaptable, and willing to learn.