Manager Responsibilities:

• Delegating responsibilities and supervising business operations
• Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities.
• Resolving conflicts or complaints from customers and employees.
• Monitoring store activity and ensuring it is properly provisioned and staffed.
• Analyzing information and processes and developing more effective or efficient processes and strategies.
• Establishing and achieving business and profit objectives.
• Maintaining a clean, tidy business, ensuring that signage and displays are attractive.
• Generating reports and presenting information to upper-level managers or other parties.
• Ensuring staff members follow company policies and procedures.
• Other duties to ensure the overall health and success of the business.

Manager Requirements:

• Bachelor’s degree in business, management, or related field.
• More education or experience may be preferred or required.
• Strong understanding of business management, financial, and leadership principles.
• Excellent communication, interpersonal, leadership, coaching, and conflict resolution skills.
• Time and project management skills.
• Ability to analyze processes and information, identify problems and trends, and develop effective solutions and strategies.
• Commitment to providing exceptional service to customers and support to staff members.

Raffles Place

Mon- Fri 9am-6pm

No experience reqired as training will be provided

up to 4500

•Handle emails and phone calls enquiries such as account opening and general account / transaction-related enquires / issues

•Deliver excellent customer service, provide prompt and accurate advice to clients/advisors with the aim of achieving first call resolution

•To make following up calls/emails to customers/advisors on account opening applications /Transfer requests/3rd party payment

•Call verification to update client details, form amendments and reset password for accounts etc.

•Other ad-hoc admin and follow-up tasks assigned

•Attend to walk-in customer at our customer service centre

•Work closely with various departments and other CS team members

How to Apply: send your resume to: [email protected] or telegram @jocelynchan ASAP!

Jocelyn Chan| Consultant | Recruit Express Pte Ltd (Healthcare & Lifescience) Company EA Licence number : 99C4599 Personnel EA License: R1331820

City Campus at main wing, STEM wing and City Campus @ Cathay

Monday – Friday : 8am to 4.15pm/ 10.45am to 8pm

Saturday : 8.30am to 5.3 0pm

(Rotating shift within the hours above, subject to 42 hours work week)

*Required to rotate between City Campus Main & STEM Wing and City Campus @ Cathay

Customer Service

• Greet and assist walk-ins, ensuring a welcoming and professional atmosphere.
• Address customer inquiries, both in person and over the phone, and direct them to the appropriate department or individual.
• Ensure that all visitors are properly logged in and escorted as necessary.
• Top up papers in students’ self-printing area and assist students if there is any error arise.
• Check whiteboard markers and ensure the facilities team replace markers and dusters in all classrooms, student breakout areas, conference and meeting rooms.

Assist Faculty in the following

• Provide gantry assistance for students and visitors
• Distribution of calculators’ stickers for exam use
• Assist the schools with ad-hoc collections during the weekends as and when required
• Maintain an organized and presentable reception area.

Administrative Support

• Coordinate front desk activities, including distributing correspondence, managing incoming and outgoing mail, and processing deliveries.
• Check/reply to emails and manage the company’s general mailbox.
• Monitor and ensure office supplies, centralized stationeries and mineral water are stocked up sufficiently.
• Manage lost & found, tidy the items monthly and discard items according to their time frame
• Assist in the booking of discussion rooms for staff and lecturers.
• Assist to process admin invoices.
• Arrange for the disposal of confidential documents.
• Assist with ad-hoc room bookings using Syllabus Plus software.

Others

• Any other ad-hoc duties as required by the company from time to time.

Requirements

• ‘O’ Levels/ Nitec / Higher Nitec in any discipline
• 3-4 years Experience in (a) Counter Duties (b) Customer Service (c) Administration/ Clerical work
• Warm and approachable personality with good interpersonal skills
• Able to multi-task
• Enthusiastic with a “can-do” attitude Team Player
• Ability to remain professional and calm under pressure
• Student-centric customer service approach to delivering excellent service attitude
• Proficiency in office management software (e.g., MS Office)

Location: Loyang

Working Hours: Mon-Fri (830am - 530pm)

Salary: Up to $3,800 + AWS + VB

Job Responsibilities:

• Create sales quotation upon request from customers or sales team.
• Order entry and follow-up with customers on the delivery dates, including system projects order entry, PO placement with source and logistics matters.
• Releasing of shipment for pick/pack. Co-ordinating with freight forwarders for pickup.
• Support Field Service on service order and billing.
• Manage quality complaints between customers and source plant.
• Update equipment parts lead time.
• Follow-up on incoming shipment (equipment parts) including system projects.
• Ensure optimum stock level for made to stock items.
• Lodge QM Quality Notification in SAP for quality defects of goods and take appropriate corrective actions to close the loop.
• Ensure that orders are entered based on MTS/MTO criteria.

Job Requirements:

• GCE ‘A’ Level or Diploma in Business Management or equivalent.
• SAP knowledge is a must.
• Excellent communication skills
• Understanding of international payment terms and incoterms
• Comfortable to work in Loyang.

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format or please click on “Apply Now”.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Lee Jun Siong (Johnson)

EA Personnel Reg No: R24120242

• Cashier Exp
• Rotating Shift (Retail Hour)
• Able to work on Weekends & Public Holidays

Responsibilities

• Handle ticketing counter sales
• Provide customer service
• Handle cashiering
• Other ad-hoc duties as assigned

Requirements:

• Possess Cashier / Customer Service / Retail Sales / Ticketing experience
• Good communication & interpersonal skills
• Able to work rotating shifts, on weekends & PH

Other Information:

• Working Hour: Rotating Shift
• Salary: Up to $2300/mth + OT + AWS + VB
• Location: Island-wide

To apply please click on the APPLY NOW button or email your resume with the following detail inside your resume for faster processing:

• Reason for leaving each past & current employment

• Salary drawn for each past & current employment

• Expected Salary

• Earliest availability date

We regret only shortlisted candidates will be notified. By submitting any application or résumé to us, you will be deemed to have agreed and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration.

Yoong Poh Feng

EA License | 14C7092

EA Registration Number | R1105076

Location: Loyang

Basic + AWS + VB

5days 8:30am - 5:30pm

• Create sales quotation upon request from customers or sales team.

• Order entry and follow-up with customers on the delivery dates, including system projects order entry, PO placement with source and logistics matters.

• Releasing of shipment for pick/pack. Co-ordinating with freight forwarders for pickup.

• Support Field Service on service order and billing.

• Manage quality complaints between customers and source plant.

• Update equipment parts lead time.

• Follow-up on incoming shipment (equipment parts) including system projects.

• Ad-hoc activities or administrative task as assigned.

Requirements:

• Minimun GCE 'A' Level or Diploma level

• Knowledge of PC-Work (MS-Office: Excel etc.)

• SAP knowledge is preferred

• Experience with international customers

HOW TO APPLY:

Interested applicants, please click on “Apply Now”or email [email protected]

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Lim Wei Jye (Jaylyn)

EA Personnel Reg No: R24121213

Job Description

• Industry/ Organization Type: Freight Forwarding / Transportation
• Position Title: Customer Service Executive (Freight Forwarding)
• Working Location: Jurong East
• Working Hours: 5.25 days (Monday to Friday 9 AM - 6 PM, Alternate Saturdays half day)
• Salary Package: Basic Salary up to $3,000 + AWS + Bonus
• Duration: Permanent

Key Responsibilities

• Coordinate shipment schedules, bookings, and document preparation required for international shipping (air, sea, and road transport).
• Ensure accurate and timely data entry for tracking shipments, processing orders, and providing quotes.
• Work closely with customs brokers to help clear goods through customs, providing necessary documentation and information as needed.
• Monitor shipments from the point of origin to the final destination, proactively communicating any delays and managing client expectations.
• Develop and sustain strong relationships with clients, understanding their needs and offering solutions to enhance their logistics experience.
• Resolve any issues that arise during the shipping process in a timely and effective manner.
• Prepare reports on customer needs, problems, interests, competitive activities, and potential for new products and services.
• Any other ad-hoc duties as assigned.

APPLY NOW!!!

• Experience in Shipping/Logistics within the freight forwarding industry is preferred.
• Excellent communication and interpersonal skills, with the ability to handle inquiries and negotiations diplomatically.
• Basic understanding of international trade, shipping regulations, and documentation.
• Ability to problem-solve and provide timely resolution to customer issues.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #68609 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it’s likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Telemarketer

Working Location: Bugis
Working days and hours: 5 Days 930am - 530pm
Salary: $1,800 (after probation will have commission , gross up to $4,000)

Job Scope:

• Make calls to business owners and directors

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Industry: Manufacturing

Located at Ubi

Japanese MNC

Have AWS + Bonus + Yearly increment

Mon to Fri 8.30am to 5pm

Basic $2400-$2800+fix allowances $500 or $1200 (own car)

Training provided

Job Description

• To support, troubleshoot and maintain automation machine in Field / Site.
• To setup and debug automation machine in factory.
• To support commissioning and decommissioning on automation machine.
• To provide training to customer for automation machine at site.
• To assemble Mechanical modules, reference from CAD model.
• To troubleshoot errors in design on First Article machine.

Requirements

• Diploma in any Engineering
• No experience / fresh entry welcome to apply

Applications:

Please submit a copy of your updated CV in MS Word format stating to [email protected]:

• Current Salary
• Expected Salary
• Date of Available and Reason for Leaving

All applicant will treated private and confidential

Emily Fong

Senior Talent Specialist

Atomrecruit Pte. Ltd. | MOM EA License No.: 15C7443

EA Personnel Reg No.: R1768368

Job Description:

· To assist Safety Manager on all safety, health, environmental, and welfare matters, to ensure the Project complies with its statutory obligations and safety requirements.

· To ensure the implementation and monitoring of appropriate safety measures in accordance with the Workplace Health and Safety Act.

· To assist Safety Manager in liaising and co-ordinate with stakeholders, and other Consultants employed by Developer.

· To attend Main contractor’s daily toolbox briefings, conduct regular site safety inspections, and prepare report of observation and follow up on the rectification.

· To highlight areas where training/certification is required to meet the standards imposed by Legislation, Approved Codes of Practice, or H.S.E. guidance.

· To familiarize with the risks and control measures related to each work activity.

· To carry out investigations into all accidents and near-miss incidents and to record the findings on the relevant forms.

Requirement:

· At least 5 years of relevant experience in construction industry preferably 3 years with developer/main contractor

· Must be a registered Workplace Safety and Health Officer with MOM and have been practicing as WSHO for at least 5 years

· Has developed a Risk Management Implementation Plan (bizSAFE Level 2) or equivalent

· Good communication skills and team player

· Must be able to clear any internal security checks conducted by the Singapore Government

· Class 3 Qualified Driving License

• Creation and update of vendor master data in SAP, and perform UEN search on vendor’s information, where required.
• Ensure completion of vendor master request forms and acknowledgement of direct credit authorisation forms from the bank.
• Follow-up with monthly mass emails to vendors to confirm changes to bank account details and to effect changes in SAP.
• Perform SAP vendor master annual housekeeping exercise.
• Assist in mail sorting as rostered.
• Other ad-hoc duties as assigned

Requirements

• Possess minimum GCE A Levels / Diploma in any field
• Keen interest in accounting
• detailed and meticulous

For interested candidate, please email your resumes to [email protected]

Denyse Nicole Tan Shuqin (#HDT)

Recruit Express Pte Ltd

CEI No: R1333503

Company EA license : 99C4599

Location: East

Mon to Fri 9am to 6pm

Salary: $2500 to $3300 depends on experience

Work life balance-Go back home on time

Training provided

Job Description

• Supporting role for Sales team.
• Processing purchase orders and expediting delivery schedules
• Interact, engage and/or respond directly to customers’ needs & requirements.
• Occasionally required to visit valued customers along with our sales persons to co-address critical business related issues such as ordering management, forecasting, pricing and so forth.

Requirements

• Able to communicate in both Mandarin and English fluently to liaise with customers
• Cheerful personality
• Able to start work immediately
• Fresh/Entry level welcome as training provided

Please submit your updated resume in MS format by using the APPLY NOW BUTTON.
Alternatively, you may also email your resume to us at [email protected]

Emily Fong
Senior Talent Specialist
Atomrecruit Pte. Ltd. | MOM EA License No.: 15C7443
EA Personnel Reg No.: R1768368

• Receive and welcome the visitors with a polite and cheerful disposition
• Register and enroll visitors facial recognition efficiently and accurately
• Provide efficient queue management and crowd control where needed
• Protect and maintain accurate and updated visitor records according to PDPA requirements
• Key management including issue, return and accounting for all keys on a daily basis
• Able to multitask and to work fast
• Respond and explain appropriately to public enquiries and requests according to guidelines and policies.
• Monitor attendance and prepare report as needed.
• Comply and adhere to SOPs, policies, guidelines and processes
• Flexibility to change roster should there be a need to.
• Manage records, documents and files in support of required activities for pre-enlistment. This would include organising and updating records and files, scanning and uploading of documents to system.
• To participate in digitisation exercises, organising files and documents as necessary
• 
  
• Track record for excellent Customer Service
• Able to learn quickly and adapt to changes.
• Good interpersonal and communication skills
• Good command of English (written and spoken).
• IT savvy and familiar with common software.
• WSQ certification in customer service is an advantage

Time and Work Location - 9.30am to 7pm at Depot Road

Sales & Digital Marketing cum Jewellery Designer

• Working Days: 5.5 days
• Working Timing: 9-6pm (Mon to Fri) and 9am to 1pm Saturday, Sunday & PH is off.
• Working Location: Orchard
• Starting Salary: S$ 3,000 + Commission

Requirements:

• Relevant experience in jewellery field.
• Degree in Jewellery Design, Fine Arts or related field
• Proficiency in CAD software (e.g. Rhino, Jewel CAD), sketching and technical drawing.
• Knowledge of jewellery production processes and materials
• Excellent knowledge of trending social media platforms and good knowledge on computer skills.
• Knowledge in product photo taking will be added advantage.
• Willing to travel

Job Responsible:

Sales & Digital Marketing:

• Responsible for providing quality service to customer & developing a good relationship with customer.
• Maintaining boutique store environment cleanness & responsible for vitrine display.
• Managing social media platforms, plan, and schedule social media content on a timely posting (Instagram, Facebook, Website, etc.)
• Responding to client inquiries and managing sales appointment.
• Taking product photos and editing when needed.

Designing:

• Design and develop jewellery collections

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

About Us:

We are a dedicated Chinese tutoring center passionate about providing top-quality educational services to children. Our team is driven by a shared mission to foster growth and learning in students while creating a supportive, family-like environment. We are now seeking a talented individual to join us as a Customer Service and Administrative Supervisor.

Job Description:

As the Customer Service and Administrative Supervisor, you will play a key role in maintaining smooth day-to-day operations while ensuring excellent service to our students and their parents. You will oversee customer service interactions, ensuring all inquiries are handled professionally and efficiently, while also managing administrative tasks that support the organization.

Key Responsibilities:

- Serve as the main point of contact for parents and students, delivering exceptional customer service.

- Address customer concerns, resolve issues, and manage inquiries with care and professionalism.

- Perform administrative duties such as scheduling, coordinating appointments, and maintaining records.

- Collaborate with the team to streamline workflows and improve overall service quality.

- Support the center’s operations by ensuring all processes run smoothly and efficiently.

- Maintain communication in both English and Chinese for parents and team members.

Job Requirements:

- Proven experience in customer service and administrative roles.

- Excellent communication, organizational, and multitasking skills.

- Patience, empathy, and a passion for working with children.

- Strong interest in education, with a preference for candidates with related knowledge or experience.

- Ability to speak and write fluently in both English and Chinese.

- A collaborative team player with a positive attitude and willingness to help others.

What We Offer:

- Competitive salary and benefits package.

- Opportunities for career advancement in the education sector.

- Free Chinese language tutoring for your children.

- An engaging and supportive work environment with friendly colleagues.

Join Us:

If you are enthusiastic about education and want to contribute to shaping the future of students while developing your career, we welcome you to apply! This is an exciting opportunity to be part of a passionate team and make a meaningful difference.

How to Apply:

Send your resume and cover letter to [Insert contact details]. We look forward to meeting you and working together to create a brighter future!

Company : Japanese MNC company in engineering and regional spare parts

Working Hour/ Location : 8.30am to 5.30pm (Mon - Fri) , walking distant from Tampines MRT

Remunerations - Basic + $200 mthly fixed allowance + 13 mths Aws + 2 times bonus payout + yearly increment + permanent staff benefit

Responsibilities:

• Oversee Customer Service Operations ie the end-to-end order processing workflow to ensure timely and accurate order fulfillment.

• To address customer inquiries, complaints, and escalations promptly, maintaining a professional and solutions-oriented approach.

• Monitor and track delivery status, ensuring customers are informed of progress and any delays, manage backorder follow-ups, ensuring timely resolution and customer communication.

• To review and approve customer discrepancies submissions such as claims and credit memos, within the SAP system.

• Collaborate with the warehouse and logistics teams to manage outbound order volumes and provide accurate forecasts for budgeting and manpower planning.

• To conduct regular meetings with customers, customer relationship and communication, internal staff, and cross-departmental teams to foster strong relationships and address issues.

• Monitor and follow up on overdue payments from customers, ensuring timely resolution and maintaining positive relationships.

• Travelling to meet up with suppliers as and when necessary.

• To compliance and performance reporting, to ensure compliance with Security Export Control regulations, including customer and end-user screening, as required.

• Prepare annual sales forecasts and update quarterly revisions based on actual performance and market conditions.

• Monitor monthly sales expectations, analyze variances, and identify key factors affecting sales trends and volume.

• To prepare and present monthly KPI reports for management meetings, highlighting achievements, challenges, and areas for improvement.

• Approve staff leave requests through the system, ensuring adequate coverage and smooth operations.

• Yearly and/or half-yearly goal settings with staff and half-yearly appraisals.

• Team development & administration, set departmental objectives and establish key performance indicators (KPIs) for individual team members to align with company goals.

• Able to travel oversea (if needed) adhoc basis for work-related purposes.

Requirements:

• Degree, Diploma in Business, Engineering or any other related discipline

• At least 5 to 8 years of relevant working experience in customer service, order management and delivery management

• Min 3 years experience in customer service operations supervisory, managerial role from engineering related, MNC environment

• Possess excellent communication skills, both verbal and written, with a focus on customer relationship management.

• Ability to manage multiple priorities in a fast-paced environment.

• Knowledge of SAP plus point, good in Microsoft Excel including functions such as VLOOKUP, PivotTables, and IF functions.

JOB ID : L9W9R674

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Please email your resume in a detailed Word format to [email protected]

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd

20 Cecil St, #08-09, PLUS Building Singapore 049705

DID: 6950 9725

http://www.peopleprofilers.com

Georgez Josiah LIM

License Number: 02C4944

Registration Number : R1108994

Please be informed that the personal data you provided by way of your job application to People Profilers will be collected, used and disclosed by or on behalf of People Profilers to determine or investigate your suitability, eligibility or qualifications for employment with People Profilers and/or its’ Clients and manage your application for employment with People Profilers and/or its’ clients, including identifying you as a potential candidate for future suitable positions and/or notifying you of any such positions, either existing or in the future.

• Working Day: 5-6-5-6 days including weekend and PH
• Working Hours: 8am to 5pm
• Location: Geylang Bahru
• Salary: Basic $4,500 - $5,500
• 1 year contract yearly renewable

Duties of Operations Manager:

• Conduct morning briefings and updates, and the delegation of duties to Team Leaders
• Provide budgetary updates to the Finance Department
• Oversee the timely preparation of monthly schedules, i.e. standby, night service
• Oversee and follow-up on the consolidation of feedback from the respective teams as well as families and clients, reviewing the feedback/ complaints received whenever necessary
• Oversee quality control matters pertaining to standards, rituals and customs
• Improve operational management systems, processes, and best practices
• Oversee the review of standard operating procedures (SOPs), forms, templates and lists to ensure operational efficiency in consultation with Team Leaders
• Plan and review compensation actions, enforcing policies and procedures.
• Oversee morale, welfare and health of all operations staff
• Oversee human resource matters together with Team Leaders, including leave approval, overtime and urgent requests (if any).
• Oversee recruitment and personnel interview
• Other ad-hoc duties as assigned by the Managing Director (MD)

Job Requirements:

• At least 5 years’ operation manager experience, comfortable to work in funeral industry
• Candidates with service line operations management experience are welcome to apply
• Requires to work on weekends and Public Holidays
• Advantageous if candidate possesses Class 3/3A driving license

Leong Jia Qi Reg No. : R24124746

The Supreme HR Advisory Pte Ltd EA No. : 14C7279

Join Our Team: Drive Digital Transformation in the Singapore Government

The Government Digital Products team is spearheading the digital transformation of the Singapore government. We design and develop software applications that enable government agencies to better serve the people of Singapore. We're looking for a highly motivated and outgoing individual to join our team as a Client Engagement Manager.

About the Role

As a Customer Success Manager, you will play a crucial role in driving the adoption of our digital products among government agencies. Your primary objective will be to cultivate relationships with stakeholders, build a community, and promote the successful use of our products.

Responsibilities

• Engage agencies independently to drive adoption and successful use of our products
• Develop and execute marketing and outreach campaigns to build awareness
• Organize workshops, events, and webinars to deepen understanding and identify potential leads
• Act on leads to understand customer needs and advise on product solutions
• Develop and maintain resources for agencies to learn about our software
• Drive customer success by providing advice on product usage
• Collate user feedback and work with the product team to shape the product roadmap

Requirements for Success

• Minimum 5 years of experience in business development, account management, or client engagement
• Excellent public speaking and workshop facilitation skills
• Confident in engaging and cultivating relationships with clients
• Proficient in English with excellent communication and interpersonal skills
• Ability to thrive in a fast-paced and agile environment
• Experience in engagement management for public service products is a plus
• Experience in CRM, CMS, digital marketing, events planning, copywriting, and graphics design is also a plus

What We Offer

• Opportunity to drive digital transformation in the Singapore government
• Collaborative and dynamic work environment
• Professional development and growth opportunities
• Chance to work with a driven and excellence-valuing team

• Working Day: 5-6-5-6 days including weekend and PH
• Working Hours: 8am to 5pm
• Location: Geylang Bahru
• Salary: Basic $3,500 - $4500
• Contract role, yearly renew

Job Description:

• Transfer, Sending and Funeral
• Timely prepare monthly schedule for ground staff
• Safekeep and in charge of petty cash, and vehicles matter
• Work closely with all departments
• Administer the operations team and ensuring that company policies and processes are properly conveyed to them
• Assisting the Human Resources Team in the employment of talents
• Other ad-hoc duties assigned

Job Requirement:

• Minimum 2-4 years of assistant operation manager experience
• Comfortable working in the funeral industry
• Possess class 3 driver license
• Able to do shift work, and work on Public Holidays and Overtime

Leong Jia Qi Reg No. : R24124746

The Supreme HR Advisory Pte Ltd EA No. : 14C7279

Responsibilities:

• Ensuring company policies are followed.
• Optimizing profits by controlling costs.
• Hiring, training and developing new employees.
• Resolving customer issues to their overall satisfaction.
• Maintaining an overall management style that follows company best practices.
• Providing leadership and direction to all employees.
• Preparing and presenting employee reviews.
• Working closely with the store manager to lead staff.
• Assisting customers whenever necessary.
• Organising employee schedule.
• Ensuring that health, safety, and security rules are followed.
• Taking disciplinary action when necessary.
• Ensuring a consistent standard of customer service.
• Motivating employees and ensuring a focus on the mission.
• Maintaining stores to standards, including stocking and cleaning.
• Completing tasks assigned by the general manager accurately and efficiently.
• Supporting store manager as needed.

Requirements:

• High school or equivalent education level.
• Stable work history.
• Must be self-motivated and possess the desire for self-development.
• Have the ability to work autonomously when required.
• Be a team player.
• Be dedicated to customer satisfaction and a great customer experience.
• Experience as an assistant manager.
• Must work on weekend and public holiday.

✔️Female/Male Aesthetic Treatment Therapists - No Experience Needed
Salary $2400 for 5 Day work week
Salary $2900 for 6 Day work week
+ additional sales incentives

✔️Job Requirement
- Provide aesthetic consultation to customers
- Conduct treatment
- Collect payment and set next appointment

✔️Work Locations

Choose from Upper Changi MRT / Somerset MRT / Kovan MRT / Jurong East MRT / Tg Pagar MRT / Farrer Road MRT

✔️Working Hours
- Weekdays 11am to 10pm
- Weekends 11am to 8pm
- Choose from 5 or 6 day work week
- Public Holiday OFF on
1. New Years Day
2. CNY Day 1
3. CNY Day 2
4. Hari Raya Puasa
5. Deepavali
6. Christmas
Off-in-lieu for working on the other 5 Public Holidays

✔️Staff Benefits
- 5/6 day work week
- 7 days of annual leave
- No sales target; no hard-selling
- Attractive salary with monthly sales incentive
- Comfortable air-conditioned environment

✔️Interested parties please WhatsApp CHAN 86886800

Digify is a cloud-based document security and data room software that allows customers to control, protect and track important documents after sharing them. Companies use Digify to protect confidential information for fundraising and due diligence, secure intellectual property, and protect sensitive communications.

Digify is used in 138 countries today. We have more than 600,000 users worldwide.

THE ROLE

As our Customer Success Manager at Digify, you can choose to work on-site at our Singapore office or remotely, with occasional travel to Singapore as needed. In this role, you will play a key role in onboarding, engaging, growing, and retaining customers. This dynamic role involves demonstrating our product, educating customers to drive adoption, nurturing them for expansion opportunities and retaining the customers satisfaction. Your primary focus will be on accelerating time-to-value, enhancing customer engagement, building long-term relationships, and strengthening the customers retention. Managing a wide range portfolio of accounts, you will work closely with your team lead, key stakeholders, and cross-functional departments to refine and optimize customer success processes, ensuring a seamless and impactful customer experience.

WHAT YOU WILL BE DOING

Serve as the primary contact for onboarding, training, and ongoing support to ensure seamless adoption of Digify's platform.

• Increase customer satisfaction and retention by building strong, long-term client relationships.
• Conduct regular check-ins to improve product usage and address customer issues promptly.
• Collaborate with customers on renewals, account expansions, and retention strategies.
• Act as the voice of the customer, providing actionable feedback to Product, Sales, and Marketing teams to enhance offerings.
• Monitor and report key success metrics, including NPS and product engagement, to identify trends and opportunities.
• Troubleshoot technical issues in partnership with the Engineering and Development teams.
• Facilitate customer advocacy by encouraging online reviews and participation in referral programs.
• Proactively manage a book of business, tracking account health and mitigating retention risks.
• Collaborate cross-functionally to optimize processes and implement solutions for customer success.
• Support system configuration and onboarding processes tailored to customer requirements.

• Minimum 2 years of experience as a Customer Success Manager, preferably in a fast-paced, B2B environment or related industries.
• Proven experience in customer success or account management within a B2B SaaS or software company.
• Exceptional interpersonal and communication skills to engage and build rapport with key stakeholders, ensuring mutual success and satisfaction.
• Proactive attitude and mentality in identifying opportunities to expand customer accounts by understanding their evolving needs and aligning them with our solutions.
• Strong ability to simplify complex technical concepts and communicate them effectively to non-technical customers.
• Willingness to learn and develop basic technical skills to confidently discuss technical topics with clients.
• Demonstrated success in renewals, upselling, and account expansion strategies.
• Exceptional written and verbal communication skills, with a focus on clarity and professionalism.
• Meticulous attention to detail and a high degree of accuracy in all deliverables.
• A driven, self-motivated, and enthusiastic mindset, paired with empathy, patience, and trustworthiness.
• Familiarity with Intercom, Chargebee, NPS tools, or similar platforms is an added advantage.
• Willingness to travel to Singapore on occasion if working remotely. 

• Answering customer questions, providing information, and addressing complaints.
• Answering phone calls and calling customers and vendors to follow up on appointments and deliveries
• Compiling, maintaining and updating company records
• Managing office inventory and working with vendors to ensure the regular supply of office materials
• Setting up appointments, scheduling meetings, distributing reports and managing the correspondence between the office and external bodies
• Compiling and maintaining records of office business transactions
• Training, onboarding and supervising junior clerks
• Operating office equipment including printers, copiers, fax machines and multimedia instruments
• Long-term planning to create initiatives that further the company’s overall goals
• Assessing and analyzing departmental budgets to find ways to minimize expenses and optimize profits
• Inspiring and motivating employees to perform at their best through positive encouragement and incentive initiatives
• Identifying potential problems and points of friction and working to find solutions in order to maximize efficiency and revenue
• Identifying opportunities to expand or shift course in order to take advantage of changes in the market

Responsibilities:

* Coordinating daily management operations

* Delivering superior food and beverage service and maximizing customer satisfaction

* Responding efficiently and accurately to restaurant customer complaints

* Organize and supervise shifts

* Appraise staff performance and provide feedback to improve productivity

* Estimate future needs for goods, kitchen utensils and cleaning products

* Able to work night shift

Requirements：

* Proven work experience or similar role

* Proven customer service experience as a manager

* Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff

* Strong leadership, motivational and people skills

* Acute financial management skills

Job Responsibilities

• Developing project plans, including timelines, budgets, and resources allocation
• Work together with Project Director to ensure project progress meet project submission, project schedule including coordinating activities and resolving problems
• Managing the work activities and performance of the subcontractors, supervisors and workers and liaise with clients, relevant authorities and consultants to resolve bottlenecks
• Ensure compliance with safety regulations and industry standards
• Communicating project status updates to stakeholders, including clients, management and team member
• Identify and mitigate project risks and issues
• Maintain quality standards, carry out site inspections and resolve technical issues on time
• Prepare and update all site reports, monitor and report progress of project
• Conduct safety compliance and risk assessment

Minimum 8-10 years of relevant local experience.