Job Summary

Are you a subject matter expert in disaster recovery (DR) looking to grow with a well-established organization? Our client is an established organization within the Banking & Financial Services domain. They are looking for a DR Manager to deliver efficient Disaster Recovery plans to keep regional operations running smoothly.

Mandatory Skill-set

• Degree in Computer Science, Information Systems or Engineering;
• Has 8 - 10 years of working experience in Financial Services, of which 5 years of hands-on experience in Business Continuity Management / IT Disaster Recovery Management;
• Experience in leading Business Continuity Plans and technology Disaster Recovery exercises;
• Solid experience in project management and execution in the area of IT Infrastructure / Operations;
• Rich knowledge in ITIL, IT operations, project methodology and tools;
• Able to drive team to work together to resolve complex issues by sharing in-depth knowledge and experience;
• Independent and able to manage projects, vendors and stakeholders with strong customer facing and communication skills;
• Good understanding of different financial services operations and processes;
• Excellent stakeholder management, leadership, communication, planning and organization skills.

Desired Skill-set

• ITIL Certified;
• PMP Certified.

Responsibilities

• Lead, manage and oversee execution of all Disaster Recovery (DR) regional plans;
• Communicate business continuance and DR plans / processes to ensure security and integrity of company data, databases, information systems, and technology;
• Coordinate and manage technical activities with IT support teams, business users and vendors;
• Liaise with various teams and project managers within IT to update and review DR plan;
• Review and advice in technical resource planning, risk evaluation of DR plans and activities to meet regulatory requirements;
• Conduct DR weekly status reporting, DR readiness reviews, milestone reviews and post exercise reviews;
• Measure progress to ensure DR readiness delivered and prioritize delivery of assigned tasks to meet agreed timelines;
• Consolidate DR planning planning and post documentation for compliance;
• Manage the deployment of hardware / software and support activities on new and existing infrastructure systems;
• Work together with vendors on deriving DR steps for newly commissioned systems;
• Project activities deployment to support smooth technical operations;
• Delegate and monitor distributed works.

Should you be interested in this career opportunity, please send in your updated resume to [email protected] at the earliest.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE’s website (https://www.sciente.com/privacy-policy).

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

EA Licence No. 07C5639

Reputable Enrichment Brand

LCentral is a reputable Premier English Specialist providing quality enrichment for students from N1 to P6 since 2008. We are seeking a dynamic candidate as a full-time Customer Service Officer.

Job Responsibility

Customer Service Officers are key to supporting the daily operations of the business and managing customer service relationships. The primary responsibilities include:

Assist in the day to day administration of the centre (roster, scheduling, payments, etc.)

Assist in student enrolments (enquiries, assessments, registration, etc.)

Assist in scheduling classes to ensure optimal use of resources (classrooms, materials, etc.)

Record keeping

Establishing excellent rapport with parents, children and teachers

Responsible for maintaining brand standards (image and presentation, safety and hygiene)

Ensuring a positive and nurturing learning environment

Requirements:

Training will be provided

Proficient in standard English (required)

Customer-oriented (required)

Bilingualism is an advantage

5-day work week

Able to start work immediately

Location: 3, Tampines Central 1,Tampines Plaza 1 S (529540)

Important: Please email your resume directly to

[email protected]

Please only apply if you meet the requirements.

Only short-listed candidates will be contacted for an interview.

Software and applications manager (technical lead)

Job Description

· Support and manage development of Cellular Modem systems and products.

· Monitor the results and quality of the different software ROMs and technical features implemented.

· Oversee technical expertise on the development of software and chipset platform features, ensuring that appropriate security and risk factors are properly managed

· Testing and issue triaging for live network issues

· Lead the utilization and/or development of automation tools or scripts to improve product and engineering health.

· Develop test plans based on Product Excellence/test strategies. Lead test plan reviews with engineers and other stakeholders across teams.

· Define the test framework, test preconditions, and other test control and reporting functions to enable others to test functionality.

· Drive opportunities and lead efforts to improve existing test infrastructure or create new test infrastructure to increase efficiency and productivity in test case development, scheduling, or deployment.

· Participate in product design review with product managers, software/hardware engineers, and other stakeholders to contribute to product design, testability, and implementation

· Upto 70% drive testing is required.

Preferred Qualification

· Master's/Bachelor's degree in Computer Science, Electrical Engineering, or a related field, or equivalent practical experience.

· Minimum 8 years of experience in developing test methodologies, writing test plans, creating test cases, and debugging.

· 5 years of experience providing technical leadership and leading projects (e.g., test, release, etc.).

· 8-10 years of Field Testing experience with 5G, LTE and WCDMA technologies

· Experience on chipsets like Qualcomm, Mediatek, Samsung and debugging tools –QXDM, Shannon etc is a must

· Candidate should preferably be able to drive in Singapore

This is SG based role that will lead and manage a team of onsite/remote IT recruitment consultants.

• Build, develop and manage the team of tech recruitment consultants;
• Allocate job descriptions to team members and ensure that most of the job descriptions are closed to delight clients;
• Work with various client facing managers or directly with clients, to understand the clients’ needs & expectations of job descriptions and articulate the job description to recruitment consultants;
• Regularly assess that team members have understood the job descriptions well;
• Learning & Development: Coach team members to improve their technology knowledge, sourcing & screening skills, develop consultative approach & soft skills for better candidate management and to ensure a good understanding of end-to-end recruitment process;
• Strive to achieve a delightful candidate experience throughout the engagement process;
• Manage escalations in a timely manner;
• Result orientation and team leadership skills are must;
• You shall ensure the professionalism, Sciente way and integrity are maintained all the times.

Qualifications and Experience:

At least 8 years of work experience of which at least 3 years of total experience of managing a team focused on full life cycle talent acquisition/recruitment of active and passive IT professionals.

• Graduate degree or diploma in IT or Computer science or related field or in any business / HR / engineering discipline is required.
• Passion with a proven track-record to lead a team and make them work towards achieving revenue performance goals.
• Excellent communication and inter-personal skills, result-orientation, attention to details and passion for continuous learning are needed.
• Past work experience to source strategically and screen prudently to identify the right candidates for clients.
• Experience in engaging with potential talents, understand their career aspirations with a consultative approach and to map the candidates’ career ambitions with what our clients have on offer.
• Attention to details, aptitude for continuous learning/coaching are mandatory requirements as per our organisational culture and needs of clients/market we serve;
• Own-up the entire journey of a candidate from sourcing to onboarding.
• Passion for quality deliverables - Disciplined, focused, persevering and resourceful.

Let us tell you more about ourselves, visit us at www.scienteinternational.com.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE’s website (https://www.sciente.com/privacy-policy).

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

EA Licence No. 07C5639