Job scope:

• Credit Assessment for new and existing customer
• AR follow up with customer on the payment overdue
• Assist in channel customer invoice dispute or payment application to internal team for follow up
• Other AR related query

Job requirement:

• Excellent verbal and written communication skills in English and Japanese as will be required to liaise with Japanese speaking client.
• Meticulous in details and ability to multitask; meet tight deadlines with high level of accuracy.
• Well organized and good in follow up.
• Experience in payment collection and/or call centre working experience have added an advantage

Interested candidates may apply through the application system. Shortlisted candidates will be notified.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E

EA License No. 01C4394 • EA Registration No. R21101254 (Tay Khai Ven)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.persolkelly.com.sg I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

Job Description

• Greet and welcome customers in a professional and friendly manner

• Answer all customer inquiries, both in-person and on the phone, in a timely and courteous manner

• Manage POS system

• Call regular customers for appointments

• Schedule appointments and maintain the appointment calendar

• Maintain accurate records of customer interactions and transactions

• Assist with customer complaints and provide appropriate solutions

• Update daily sales report

• Ensure that all cashiering functions are carried out in accordance with Spa accounting procedures.

• Any ad-hoc duties as assigned by direct superior

Job Requirements

• Candidates with experience in the Beauty & Wellness industry are preferred

• Pleasing and service oriented

• Ability to communicate in Mandarin to handle of inquiries, and feedback from Mandarin speaking customers

• Tele-marketing experienced will be an added advantage

Other Details

• Basic + High Commission + Incentive

• Competitive salary and benefits package

• Work location: Bedok

Description

Temp Customer Service Officer (CSO) - 6 months -$2,600/month
Required HC - 2 Pax
Duration: 6 months (Jan 25 - Jun 25)
Working hours -8:45 AM to 6:00 PM (5-day workweek) Not required to work on PH
Work Location: On Site at Copen Grand, Tengah Garden Walk

Job Description
This role provides a professional TOP handover experience for our customers and to assist in the timely rectification of defects/resolve of customers' complaints satisfactorily, such that the organizational objective of providing quality and unsurpassed service is met.

1. Unit inspection, readiness/preparation:
Conduct quality inspection of 100% of the units to identify defects for rectification, ensuring that home units handed over to home buyers are in good condition.

2. Defects Rectification
Ensure defects rectification completed within stipulated timeline by liaising with main contractor and owners on rectification works and arranging joint inspections with owners on completion where necessary.

3. Unit handover to owners
Assist the Customer Service team in the liaison with main contractor on handover preparation by ensuring that the handover kit is complete on time with complete information.

4. Handling Customer Complaints/ feedback
Assist in the resolution of owners' complaints arising from defects and other area and ensure Owners' complaints resolved satisfactorily.

Interested applicants, please whatsapp your updated resume to +6596476119.
Snow Hnin Witt Yee (R1983134)
Manpower Staffing Services (S) Pte Ltd
EA License No: 02C3423

Benefits:

• Basic Salary up to $2,400 with yearly increment based on performance.
• 5.5 days work week (Monday to Friday: 9am – 6pm | Saturday: 9am – 1pm

Job Description:

This is a full role for an Air Export Customer Service located in Changi. Our client provides full-fledged freight forwarder offering full inter-model transportation services for both inbound and outbound cargos. You will take the responsibilities involved supporting assigned customers and overseas agents by managing sales quotations, RFIs, RFQs, and inquiries related to air export bookings with airlines or co-loader agents. It includes following up on client matters, processing air export billing, verifying invoices, and resolving rate disputes. Additionally, the position requires coordinating with customers, sales personnel, overseas agents, and operations teams to ensure smooth shipment arrangements. Other duties may be assigned as needed.

Qualifications:

• Job Skills MS Office, Data Entry, Handle Enquiries and Requests
• Minimum GCE O Level

Position : Customer Service Executive

• Location: Changi
• Working days: 5 days (8am - 5.45pm)
• Salary: $2,300 - $ 2,800

Requirements:

• Min 1-2 years of experience in parts management within the music instrument industry.
• Proficient computing skills and familiarity with relevant software and systems.
• Knowledge of musical instruments is highly desirable, enhancing your ability to provide expert support.

Key Responsibilities:

• Respond promptly to customer inquiries via phone, email, and online chat, delivering accurate and helpful information.
• Administrative tasks for piano technicians, including scheduling appointments and maintaining accurate documentation.
• Provide customer service to walk-in clients, and handle cashiering duties.
• Proactively follow up with relevant departments on billing matters to ensure accurate and timely resolution.
• Manage spare parts inventory efficiently, ensuring timely ordering and precise tracking to maintain seamless operations.
• Perform various administrative duties, including data entry, filing, and document management, to support the smooth operation of the customer service department.
• Perform any other duties as assigned.

Chin Wai Loon Reg No: R24121618

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Job Description & Requirements

Job Description & Requirements
1st level helpdesk to respond to calls Provide first call resolution to users who called into our hotline which is public facing, advising on issues Liaise with other support teams, or product teams as required to resolve requests/issues in a timely manner.
Ensure proper documentation, notification, escalation, tracking and follow up of all incidents.
Primary responsibilities are focused on customer contact Perform outbound calls to users who leave callback
Handle emails as assigned by team leader
Handle responses via the Chatbot Agent would need to be able to take stress of answering calls from members of public
Primary Skill: Customer Experience Management, Contact Centre, Call Centre

Language: Mandarin & English

Experience Level: O Level Experience

Work schedule – 44 hours per week. 5.5 days.

Shift: Candidate is expected to work on rotating shift.

Shift timing: (6.45am to 3.45pm, 8am to 5pm, 9pm to 6pm, 11am to 8pm, 12.45pm to 10.45pm.

Our client is a logistics, shipping, and maritime services provider offering a wide range of services throughout the Asia-Pacific .

• Manage daily operations to provide excellent customer service and coordinate with Customer Service, Operations, and Sales teams.
• Communicate with customers professionally, give updates on time, and work with the Manager and teams to handle requests or complaints.
• Ensure accurate documentation, update internal records for forwarding jobs, and process invoices on time.
• Follow Customer Service Standards and Company procedures, seek client feedback, and share it with the Customer Service Manager and QA.

Requirements:

• Diploma and above
• At least 2 years of experience in Freight logistics and Marine sector.
• Good knowledge of the freight forwarding processes and Marine spare parts.
• Strong communication and interpersonal skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

Responsibilities:

• Perform venepuncture for the collection of blood specimens for dispatch

• Sorts and records all blood specimens collected, and ensure that they are correctly labelled

• Other ad-hoc duties as and when required

Requirements:

• Phlebotomy certificate

• SNB

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Job Responsibilities

• Assist pharmacists in dispensing meds.
• Monitor, order, verify, and discard stock.
• Ensure pharmacy cleanliness
• Organize medications for dispensing

Requirements

• ALevels / Diploma
• Keen interest in the healthcare/ medical industry
• No experience needed, full training will be provided

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Responsibilities:

• Perform venepuncture for the collection of blood specimens for dispatch

• Sorts and records all blood specimens collected, and ensure that they are correctly labelled

• Other ad-hoc duties as and when required

Requirements:

• Phlebotomy certificate

• SNB

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Our client, one of the world's largest container shipping companies, is looking for qualified candidates to join their organisation under the Career Development Program (CDP). The CDP was designed with the goal of recruiting talented individuals as Liner Business Generalists, providing them with opportunities to develop a deep understanding of the business through global job rotations across various departments and offices.

Selected candidates must demonstrate both functional and geographical mobility.

We are looking for candidates to join as Assistant Manager / Manager for Global Sales Management, who will then be further rotated.

Roles and Responsibilities:

• Serve as the primary point of support and ownership for projects within Global Sales Management (GSM) and collaborate with cross-functional teams to ensure timely delivery of key objectives.
• Assist the GSM Team Lead in developing data-driven insights for the GSM BCO and NVO teams.
• Evaluate and recommend value-added initiatives to align with Trade Management and Strategic Yield Management goals.
• Support the GSM Team Lead in the alignment and execution of strategic and tactical sales initiatives for Global Key Accounts (BCO/NVO segments) to enhance the sales pipeline.
• Streamline and improve processes within the GSM team to drive efficiency.
• Facilitate customer-facing activities for the GSM team to strengthen relationships with Global Key Accounts.
• Participate in ad-hoc projects and assignments as required.

Requirements:

• Bachelor’s degree in a relevant discipline.
• 4 to 5 years of experience in the liner shipping or logistics industry.
• Proven track record in sales and business development.
• Strong team player with the ability to work independently.
• Demonstrated experience in managing multiple work streams and handling project management tasks.
• Background in front-line key account management and customer relationship management.
• Excellent communication and negotiation skills for effective stakeholder engagement.
• Strong leadership abilities and collaborative skills.
• Knowledge of Salesforce and the liner shipping business is a plus.

We thank all candidates for your interest in this role, and regret only short-listed candidates will be notified.

Peh Wei Hao Daniel

EA Registration ID: R24125536

EA Licence No.: 24C2528

The National Semiconductor Translation and Innovation Centre (NSTIC) aims to foster ecosystem collaboration and boost R&D translation outcomes in the areas of flat optics and silicon photonics. NSTIC opens up new possibilities in enhancing the performance, efficiency and functionality of semiconductor devices. We are seeking an enthusiastic and self-directed Project Manager to join our team. You will have opportunities to work with researchers from research institutes, universities, as well as industry partners.

Job Description / Responsibilities

• Initiating, planning, executing, monitoring and, coordinating various aspects of projects related to the development and implementation of the technologies under NSTIC
• Ensure timely and successful delivery of the project within budget through the management and control of project risk, scope, schedule, budget and quality
• Manage internal and external stakeholders such as the technical team, NSTIC management, universities, other government agencies and the industry
• Documenting and reporting of project progress and outcomes
• Support other operational activities in the centre

Qualifications / Requirements

• Bachelor or Masters in any engineering / project management related discipline
• At least 3 years of project management experience in semiconductor/microelectronics/photonics or research project
• PMP certifications or equivalent will be advantageous
• Good business acumen, driven to deliver customer requirements and project deadlines
• Proactive team player and technically motivated to solve problems, innovate and deliver to internal and external stakeholders
• Strong communicator with excellent interpersonal skills

The above eligibility criteria are not exhaustive. A*STAR may include additional selection criteria based on its prevailing recruitment policies. These policies may be amended from time to time without notice. We regret that only shortlisted candidates will be notified.

Job Summary:

• Competitive Remuneration Package
• Semiconductor Industry
• Overseas travel opportunities

Job Responsibilities:

• Collaborate with suppliers to develop and execute effective marketing strategies and plans.
• Manage forecasting, inventory, and business reports, working closely with suppliers and internal teams.
• Build and maintain strong relationships with suppliers to enhance business collaboration.
• Drive demand creation and product promotion activities to meet business goals.

Job Requirements:

• Minimum 3 years of relevant product marketing experience in the semiconductor industry.
• Strong communication and presentation skills with proficiency in MS Office applications.

Please submit your updated resume in MS Word format via the "Apply Now" button.

We regret that only shortlisted candidates will be notified.
StaffKing Pte Ltd (20C0358) | Trance Teu (R1988522)

We are seeking a highly skilled and experienced CTRM (Commodity Trading and Risk Management) Project Manager with a background in management consulting and expertise in commodity trading. The ideal candidate will play a crucial role in managing projects on the implementation and optimization of CTRM systems, leveraging their skills to deliver effective solutions.

• Lead and coordinate teams in an agile environment, ensuring high-quality, on-time delivery of projects.
• Lead & facilitate Agile ceremonies such as sprint planning, daily stand-ups, sprint reviews, and retrospectives.
• Develop comprehensive project plans, including scope, goals, deliverables, and timelines.
• Ensure that all projects are delivered on-time, within scope, and within budget.
• Act as the primary point of contact for all project-related matters.
• Establish and maintain relationships with clients, suppliers, and other stakeholders.
• Communicate project expectations and progress to team members and stakeholders in a clear and timely manner.
• Allocate project resources effectively and efficiently.
• Monitor resource utilization and adjust plans as necessary to meet project objectives.
• Manage project budgets, including forecasting and tracking expenses & identify and mitigate potential project risks and issues.
• Develop contingency plans to address potential obstacles.
• Ensure compliance with industry standards and regulations.
• Track project performance using appropriate tools and techniques.
• Report and escalate issues to management as needed.
• Provide regular project updates and status reports to stakeholders.
• Ensure that all deliverables meet the required quality standards.
• Implement and manage quality control processes throughout the project lifecycle
• Conduct post-project evaluations to identify areas for improvement

Qualifications:

• Bachelor’s degree in Business Administration, Engineering, or a related field.
• Scrum Agile or equivalent project management certification
• Project management experience within CTRM
• Experience of project management as a consultant
• Proven track record of managing projects from initiation to completion.
• Experience with resource allocation, budget management, and risk assessment.

Skills:

• Strong organizational and multitasking skills.
• Excellent communication and interpersonal skills.
• Proficiency in project management software tooling, particularly JIRA
• Ability to work under pressure and meet tight deadlines.
• Analytical mindset with problem-solving abilities.

Job Requirements

• Manage day to day restaurants & salons operations, and ensure a positive outlet image
• Coordinating front and back of the house operations for smooth delivery of services
• Training / coaching of new and current staff on customer service best practices
• Managing staff training, schedules and work performance
• Organize and supervise shifts
• Respond promptly to customer complaints, suggest solutions to resolve complaints
• Ensure compliance with safety and sanitation regulations
• Control operations cost and identify measures to cut wastages
• Maintaining market awareness and developing new and innovative processes for more efficient restaurant operations
• Preparing of reports
• Analyze and forecast sales figures to maximize profits

Job Specifications

• Bachelor Degree in Hospitality, Retail Management or related field
• Proven management experience in the Beauty & F&B industry
• Strong leadership skills
• Excellent communication skills
• Financial Management skills
• Customer service oriented
• Possess strong knowledge of Beauty and F&B industry's legal rules and guidelines
• In depth knowledge of diverse business functions and principles (beauty lifestyle especially salon, logistics, supply chain, customer service, etc)
• Working knowledge of data analysis and performance / operation metrics

Manage a Private Banking FX Product and Advisory Platform and own the FX P/L as well as providing secondary support to Structured Products business.

RESPONSIBILITIES:

Product Advisory

• Package route to market executable ideas with inputs from 1) Research 2) Industry Intelligence and ground feedback, and 3) current books
• Drive Investment themes and product focus, giving color and depth to the investment books. Provide frontline with actionable focus to maneuver the markets, the support from Research
• Provide solutions for client’s FX requests
• Educate Client Advisors and team members on FX
• Be a recognized authority within the Bank in FX

Product Platform

• Set up access to full range of FX offerings
• Manage relationships with major counterparties and key market players
• Ensure full compliance with regulatory requirements and bank's product development and management policies
• Ensure end to end platform readiness and robustness for product sale
• Manage internal relationships with key enablement partners and stakeholders
• Ensure all products are reflected correctly in the Bank’s books
• Support development of MIS and post transaction reporting to ensure regulatory compliance and support investment and product performance monitoring
• Work with team members to ensure adequate coverage at all times
• Work with related parties to drive policy enhancements

Sales

• Provide Investment Consultants and RMs with trading ideas, market information and sales tools
• Provide input on FX for internal and external publications
• Develop marketing materials
• Making timely actionable calls in relation to market and books, to help frontline manage clients

Project and process owner

• To own, manage and drive all FX related projects and support Structured Products related projects
• Working with all relevant stakeholders across PB to co-ordinate, facilitate discussions, resolve issues, system capability, manage end-to-end process and life cycle of FX related products, as well as all client facing documents
• Focus on robustness, efficiency, control and compliance
• Manage all related systems and process requirements to drive efficiency
• Ensure end-to-end platform readiness and robustness for product sale

REQUIREMENTS:

• Detailed knowledge of FX analysis and markets
• Experience in FX sales, advisory and managing platforms
• End to end knowledge of product cycle
• Understanding of Financial Markets and key investment concepts
• Understanding of portfolio construction and Risk Management concepts
• Some project management experience, experience in owning and/ or driving Projects
• Some experience in systems and process engineering/ handling
• Some exposure or knowledge in Structured Products preferred
• Legal & Regulatory knowledge
• Strong in Mandarin to interract with Mandarin-speaking stakeholders and clients
• CACS certified

EA License Number: 23C1935 | EA Personnel Number: R1551292

Summary

You will be responsible to oversee and lead the day-to-day delivery of operations in key areas, namely, program scheduling, network presentation, digital content management and promo production for entire Asia Pacific region. Being an integral member of the Channel Operations team, you will also help to shape the development of our entertainment content, reflect the brand values and maintain consistent audience flow through our channels by leading and strategizing the deployment of programming strategies across all channels and taking a proactive role in all liaisons with the play-out partners, sports federations and suppliers to ensure timely content delivery.

Key Responsibilities

• Support the Management in implementing programming priorities and strategies across all channels to ensure that content is properly managed to drive ratings and enhance channel positioning and branding across all beIN APAC broadcast footprint.
• Oversee all functions in the Channel Operations team to deliver their priorities in broadcast management and operations.
• Strategize with the team in maintenance, update, and allocation of on-air data and program inventories.
• Maintaining and upkeep of operational procedures to ensure robust operational workflow.
• Manage and curate content assets for beIN APAC digital service across beIN APAC broadcast footprint
• Develop deep knowledge by understanding, researching and analyzing programs and their ratings to optimize programming strategies and aid in performance monitoring of the channels.
• Identify and develop innovative and successful programming ideas and promotions, as well as to ensure that promotion plans are delivered by the team in accordance to the requirements and objectives of the channels.
• Take the lead ownership in producing detailed reports for promotion commissioning, maximization of rights utilization and channel viewership, as well as competitor analysis.
• Collaborate with internal stakeholders and external parties such as content distributors and platform partners to ensure smooth delivery of broadcasting materials, gather feedback for improvements and revenue optimization, as well as to meet contractual obligations.
• Support communications and marketing of content with internal and external stakeholders.
• Manage and coach the team to upkeep their development and performance at both individual and team levels.
• Keep abreast of competitive and industry trends to evaluate beIN’s competitive edge in assigned markets.

Requirements

• At least 8 years of experience in broadcast programming role or other similar functions such as Media Planning, Traffic & Presentation, and Channel Operations.
• Strong experience in formulating of programming strategies.
• Good understanding of planning and scheduling of programs and promotions.
• Able to evaluate content for editorial merit and regional sensitivities in the assigned markets.
• Passionate about sports entertainment and media industry.
• Good leadership and interpersonal skills to manage and motivate a huge team.
• Manage a team of people managers to ensure smooth operations and morale.
• Strategic leader with strong track record in tactical operations within media operations.
• Possess an analytical background with good research skills.
• Meticulous and equipped with strong time management skills.
• Well-honed interpersonal skills to manage various situations.
• Good verbal and written communication skills in English.
• Proficiency with Microsoft Office, and ability to adapt to new business management software.
• Ability to multi-task under tight timelines and pressure.
• Equally effective as an independent individual and team environment.

WE OFFER YOU THE CHANCE TO...

Reporting to the Head of Sales Asia, the Sales Manager SEA is responsible for managing and growing a portfolio of clients, including distributors and major industrial accounts, across Southeast Asia. The role involves selling high-value technical ingredients by providing tailored solutions to meet specific client needs.

Your main tasks will be :

Distributor Network Management

•

Oversee and optimize the distribution network in SEA.

•

Collaborate with distributors to enhance NEXIRA's visibility and market presence.

•

Provide technical and marketing support to distributors and drive their performance.

•

Regular reporting in the CRM tool and to management

Business Development & Prospecting

•

Identify and pursue new business opportunities and strategic partnerships.

•

Develop and implement a commercial strategy to maximize market potential.

•

Represent NEXIRA at key B2B and F&B trade shows.

Key Account Management

•

Act as the primary contact for industrial key accounts in SEA.

•

Strengthen client relationships and support revenue growth through long-term contracts.

THIS POSITION IS FOR YOU IF…

You have a degree in Food Engineering, Sales and Marketing or Business Administration, with at least 3 years' experience in ingredients B-to-B sales ideally on the Asian food market.

•

You have good sales, communication and interpersonal skills, as well as negotiation skills

•

You are autonomous, curious and committed, and you like a challenge

•

You are bilingual in English or native English speaker; knowledge of an Asian language would be a plus

•

You are familiar with Southeast Asian culture and business practices.

With the support of our Client, you will develop :

•

B-to-B sales of natural and plant-based ingredients on various food markets in South East Asia.

We are seeking a highly skilled and experienced Real Estate Transactions Manager to join our Global Transactions Team. This role will be a primary POC between cross functional internal teams and internal/external legal counsel, brokers, consultants, etc. The individual will be responsible for leading regional transactions with support from brokerage teams, as well as working closely with internal stakeholders to solve issues and answer questions related to the leased and owned portfolio. This role will optimize financial outcomes and reduce risk for Meta’s real estate portfolio.

Responsibilities

• Drive end‐to‐end transaction management, including new leases, serviced office agreements, acquisitions and dispositions of real estate
• Lead regional consolidation efforts to support disposition work by performing detailed real estate strategy scenario planning and financial analysis
• Lead regional mark‐to‐market exercises to optimize savings opportunities for the real estate portfolio
• Lead Quarterly Business Strategy reviews in partnership with Space Planning to ensure business and space needs are properly planned
• Build relationships with stakeholders and business partners to support real estate needs, leasing strategy, headcount projections, while responding to local nuances
• Produce reports, scenario plans, and presentations to drive decisions for real estate transactions and strategy
• Act as the primary point of contact during transactions for cross‐functional teams such as Lease Administration, Project Management, Space Planning, Facility Operations, Security, Network, and Finance/Accounting among others
• Perform detailed document review of all lease documents and manage all steps in the transaction process, partnering with Finance, Accounting, and Lease Administration
• Create and manage financial approvals and justifications, coordinate with internal stakeholders, and coordinate documents for signature by appropriate signatories after legal signoff
• Oversee third party vendor / broker resources and optimize financial outcomes while ensuring alignment of economic interests
• Serve as POC to liaison with landlords and resolve issues on behalf of Meta
• Monitor lease expirations and other critical dates with the Lease Administration team to ensure alignment with portfolio plan, negotiate renewals within prescribed timeline, and track payments and other obligations
• Work with legal to draft lease renewal letters or other forms of formal notices
• Drive continuous improvement of processes and procedures within the real estate transactions environment, implementing effective programs, processes, and procedures that increase productivity and workplace experience
• Provide lease analysis and interpretation of lease information to management and relevant cross‐functional teams
• Update and maintain various information databases, generate standard and ad hoc reports as required, and assist with updates to cross functional partners

Minimum Qualifications

• Bachelor's degree in Real Estate, Business, Finance, or related field
• 10+ years of experience in real estate transactions
• Demonstrated real estate transactions experience working in the Asia-Pacific Region
• Proven experience in lease negotiations, dispositions, document reviews, campus strategies, and financial analysis.
• Proficiency in Microsoft Office, Google Suite, and real estate software
• Proven experience of consistently working under your own initiative, seeking feedback and input where appropriate

Preferred Qualifications

• Master’s degree in Real Estate, Business, Finance, or related field
• Experience within the Technology sector or other fast-growing industry
• Demonstrated Global experience (in addition to Asia-Pacific Region)
• Professional working proficiency in multiple languages would be an advantage as the role engages with external partners in multiple APAC countries

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.

Japanese F&B company with 120 stores in Japan, Singapore, Thailand, USA seeking

Assistant General Manager (kitchen and service, must work in store) for 3 outlets

Job description:

1. Assist Managing Director in working in, operating, scheduling, hiring and supervising existing stores

2. Assist store operations and inventory management, hiring and cost management

Skills needed:

1. Fluency in Japanese, English

2. Experience and knowledge of profit and loss and financial statements

3. Kitchen and service experience

5.5 to 6-day work week with some travelling over some weekends.

Key Responsibilities:

• Strategic Roadmap Development: Lead the creation of a detailed AI transformation roadmap in collaboration with department representatives.

• Initiative Consolidation: Align and integrate AI initiatives across departments to ensure cohesive and synergistic efforts.

• Deployment Planning and Execution: Oversee the deployment plan for AI transformation, ensuring projects are implemented effectively and on schedule.

• Project Monitoring and Reporting: Track the progress of all AI projects, ensuring they meet implementation schedules and milestones. Provide regular updates and detailed reports to senior management. Highlight potential risks and constraints.

• Resource Management: Develop and implement plans for executing AI projects, including identifying necessary business processes and planning resource allocation.

• Cross-Functional Collaboration: Work closely with PROCT departments, various resource teams to drive the implementation of AI initiatives. Ensure continuous follow-up and support for these initiatives.

• Stakeholder Engagement: Engage with key stakeholders to communicate project goals, progress, and outcomes. Address any concerns and ensure alignment with organizational objectives

Requirements :

Education

• Bachelor's Degree in Electrical/Mechanical/Industrial Engineering/Operations Management/ Project or Program Management/Computer science related field of study
• Any formal education on Machine Learning, Natural Language Processing and Data Analytics would be advantageous

Experience

Preferred

• Experience and knowledge in implementing AI solutions in organizations with more than 100 team members
• Proven track record of leading cross-functional teams and managing large-scale programs/projects.
• Demonstrated experience in strategic planning and execution.
• Ability to effectively engage and influence stakeholders at all levels of the organization.

Workplace

Travel Required?

• Yes

Job Description:

The candidate shall have experience managing complex ERP implementation projects and shall have experience in supporting pre-sales. Able to communicate and manage CXO independently.

Responsibilities:

• Overseeing and coordinating the people, resources, and processes required to deliver new software or upgrade existing products.
• Identifying the requirements for new software programs and translating product requirements into work items that the team can perform.
• Managing teams of software developers that design and create software applications and web services for clients
• Delegating duties, establishing development standards, and creating a budget and timeline for the project
• Collaborating with upper-level management and developers to ensure that software applications meet business objectives.

Requirements:

• Min. Degree in Computer Science or Information Technology.
• At least 10 years of relevant experience in SAP - Finance / Logistics / ABAP related projects.
• Proficiency in programming languages such as Java, C#, C++, HTML, SQL, and JavaScript will be advantageous.
• Experience in SAP software implementation, development and support is a must.
• Experience in SAP S/4 implementation projects.
• Experience in managing SAP software development and implementation is a must.
• Knowledge of AWS, TCP/IP, database management, and product development.
• Understanding of software development methodologies, frameworks, and technical problem-solving skills
• Strong leadership, project management, and coordination skills to oversee various team members, including frontend and backend developers, quality assurance engineers, and project managers.
• Good communication skills in both English and Japanese (in order to liaise with Japanese speaking stakeholders and clients.)

We regret only shortlisted candidates will be notified.

A key member of the Group Financial Planning and Analysis team, performing key tasks in relation to management reporting, financial analysis and the budgeting process.

Responsibilities

• Prepare monthly, quarterly and adhoc management reports for Senior Management
• Support and prepare global budgeting and forecasting exercises for the various business units to ensure timely and accurate submission
• Review and validate submissions from Business Lines and Regions to ensure accuracy, identify and analyse variance against budget/ forecast, maintain reporting templates and schedules to facilitate the review and submission
• Work closely with Business Lines and Regional team, Group Finance Management Team (e.g. Financial Controlling, Treasury, Tax) and Functional Owners to understand and analyse financial performance and outlook for the Group.
• Develop and automate tools / templates/ schedules for monthly and yearly submission to improve efficiency and facilitate review.
• Involve in adhoc projects stem from various Group’s initiatives, such as system upgrade and planning tool

Requirements

• Bachelor Degree in Accountancy or equivalent
• Minimum 5 years relevant experience in a commercial/ audit environment
• Previous MNC work experience preferred
• Prior experience in a role with a strong focus on financial analysis and reporting
• Attention to detail and the ability to identify data patterns
• Ability to work with dynamic information and troubleshoot with Business Lines and Regions
• Experience in Cognos and TM1 highly preferred, knowledge of ERP systems (e.g. Oracle, Sun) is a plus.
• Proficient in Microsoft office skills (excel, power point, etc), especially Excel (advanced formulas and macros).

An exciting opportunity has arrived at The Garcha Group, Singapore’s luxury boutique hotel group with four hotels in Singapore, all of which are franchised under Marriott International—the world’s largest and most prestigious hotel company.

Marriott Hotels:

· Duxton Reserve Singapore, Autograph Collection

· Maxwell Reserve Singapore, Autograph Collection

· The Vagabond Club, a Tribute Portfolio Hotel

· The Serangoon Club, a Tribute Portfolio Hotel

Restaurants & Bars:

· Yellow Pot, Anouska's (Duxton Reserve)

· Shikar, Cultivate Cafe, Isabel Bar, Officers’ Mess Polo Bar (Maxwell Reserve)

· The Whiskey Library & Jazz Club, Sharab aur Kebab (The Vagabond Club)

· GupShup (The Serangoon House)

Garcha Group Benefits:

· As an associate of a Marriott hotel, you, your parents or parents-in-law, children, spouse/domestic partner, and siblings are eligible for discounts on F&B and room rates in 8,700+ hotels worldwide

· As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalised learning experiences designed to help you thrive in your Marriott career journey

· Comprehensive health insurance plan with Raffles Insurance with the option to upgrade at subsidised corporate rates

· 2-night yearly staycation including all meals and beverage (incl. alcoholic) in any of the four Garcha Group hotels in Singapore

· 20% off food & beverage at Garcha Group restaurants and bars and all Marriott hotels

Your day to day

Under the general direction of the Hotel Manager, oversee the activities of the Room Division to ensure the achievement of established quality, guest service standards and departmental revenue and profit goals. Adhere to governmental regulations concerning hotel emergency procedures, safety, or other compliance requirements, as well as brand standards and local policies and procedures. Deliver a guest experience that is unique and brings the brand to life.

Financial Returns

· Oversees their implementation

· Ensures training needs analysis of Rooms Division is carried out and training programs are designed and implemented to meet needs

· Conducts probation and formal performance appraisal in line with company guidelines

· Maintains up to date staff records and approves leave requests etc. Coaches, counsels, and disciplines staff, providing constructive feedback to enhance performance

· Regularly communicates with staff and maintains good relations

Guest Experience

· Build and maintain positive relationships with all customers and guests in order to exceed their needs

· Take action to address these needs in order to exceed their expectations

· Create a positive hotel image in every interaction with internal and external customers

· Ensure your direct reports have current guest focused standards and procedures which are used effectively for training purposes

· Ensure all front office staff provides guests with prompt service, professional attention, and personal recognition

· Ensure guests are greeted upon arrival and make time to interact effectively with guests.

· Respond appropriately to guest complaints, solicit feedback, and build relationships that drive continuous improvements in guest satisfaction.

· Conduct routine inspections of the front office and public areas and take immediate actions to correct any deficiencies.

· Ensure that guest satisfaction data is analysed and that plans are developed and implemented to achieve established goals

· Communicate to appropriate departments all pertinent information related to the expected arrival and departure of VIP’s and other key guests, or other special guest needs

People

· Direct day-to-day staffing requirements, plan and assign work, and establish performance and development goals for team members.

· Provide mentoring, coaching and regular feedback to help manage conflict and improve team member performance

· Educate and train team members in compliance with brand standards, service behaviours, and governmental regulations.

· Ensure staffs have the tools, training, and equipment to carry out job duties

· Promote teamwork and quality service through daily communication and coordination with other departments.

· Recommend and/or initiate salary, disciplinary, or other staffing/human resources-related actions in accordance with hotel or company rules and policies

Responsible Business

· Regularly audit all financial transactions to ensure governmental regulations and data privacy requirements are met

· Act as a central communications point during emergency/crisis situations; develop and maintain relationships with local fire, police, and emergency personnel

· Develop awareness and reputation of the hotel and brand in the local community and promote team member involvement in community outreach efforts Perform other duties as assigned

· May also serve as manager on duty

· Recognize and develop the potential of yourself and your direct reports

· Use strengths of others to build organization capability for the future and recognize the advantage diversity brings Identify and develop talented individuals

· Understand and consider the global nature of the business

· Work effectively with colleagues from different viewpoints, cultures, and countries

· Supervises the overall activities of Front Office and Housekeeping operations

· Monitors the personnel of these operations to ensure guests receive prompt, cordial attention, and personal recognition

· Coordinates exchange of pertinent information between departments within the Division and directs exchange of information with other departments, notably, Engineering and Security

· Consults with Department Heads and General Manager on an ongoing basis to improve business conduct Assumes overall responsibility for maintaining presentation standards to ensure facilities and equipment are clean, in good repair and well maintained

· Schedules and regularly conducts routine inspections of areas under control

· Maintains appropriate standards of conduct, dress, hygiene, uniforms, appearance, and posture of all front office employees

· Conducts comprehensive monthly departmental meetings to include review of procedures and events which warrant special handling and detailed information

· Promotes Inter-hotel sales and in-house facilities

· Monitors and controls the inventories for operating equipment and supplies

· Communicates to the General Manager to his/her delegate, and other Department heads, all information likely to be of interest to them

· Monitors and controls the Front Office department operation in the areas of revenue expenditure, profitable and performance against budget

Accountability

This is the top room’s division job in a large full-service, luxury, resort, or major flagship hotel with an extensive range of facilities and services, demanding competitive pressures, and a large number of VIP and key guests. Directly and indirectly supervises a large number of Front Office and Housekeeping employees.