Havend is a new startup specialising in insurance planning, with a rich heritage of providing professional financial advice, where clients' interest comes first. We are looking for self-driven and passionate individuals to join us as an Experience Specialist to constantly deliver exceptional experience to clients througout their journeys with us.

Responsibilities

• Provide an excellent client experience at initial contact and act as a liaison between them and the Insurance Specialists
• Ensure smooth transition from initial contact to formal insurance advisory services, which include assisting in fact-finding and scheduling
• Articulate insurance concepts in a clear manner, tailoring communication to the client's level of understanding and financial literacy
• Nurturing leads and addressing clients' inquiries in a timely and professional manner
• Work closely with Insurance Specialists and Operations to provide holistic support in insurance advisory process
• Support in insurance policy servicing
• Ensure timely follow up and service delivery
• Liaise with insurers pertaining to client's policy administration
• Support in other duties as assigned

Requirements

To be successful in this position, you will be someone who:

• Is passionate about client experience and solving clients' concerns
• Possesses a good understanding of insurance products and services is preferred
• Is driven, tenacious and possesses a strong sense of work ethics
• Has excellent interpersonal and communication skills to listen and talk to clients
• Has a diploma in any discipline
• Has prior working experience in a similar role would be an advantage

Job Benefits:

• 5 days work week, Monday to Friday: 8.30am to 5.30pm
• Eligible for 3 months Bonus
• Flexi Dollars: $800
• AL: 14 days
• BASIC UP TO 3.6k

Job Description:

• Contacting customers to follow up on outstanding payments.
• Ensuring the prompt and efficient collection of all overdue debts and payments from customers.
• Negotiating repayment plans with customers to address outstanding balances.
• Collaborating with legal counsel to pursue legal actions against defaulting customers.
• Coordinating with vehicle repossession agents to manage and track repossessed vehicles.
• Maintaining consistent communication with clients to settle overdue accounts.
• Addressing internal and external inquiries regarding outstanding customer balances.
• Recording and allocating daily receipts within the accounting system.

Job Requirement:

• Experienced in managing the entire legal process of debt collection.
• Skilled in providing advice on the most appropriate legal actions at various stages of debt recovery.
• Proficient in building and maintaining strong client relationships both internally and externally, across all levels.
• Capable of reconciling complex accounts with a keen eye for detail.
• Able to handle potentially sensitive or difficult conversations with a calm and confident demeanor.
• Diploma or Degree with a minimum of 2 years of relevant experience.
• Familiarity with hire purchase operations is an advantage.

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*We regret to inform that only shortlisted candidates would be notified*

We wish you all the best in your career search.

You are welcome to visit our website at www.rkgroup.sg

RK Recruitment Pte Ltd | EA License No.: 20C0280

Raymond Ng Jun Han | EA Personnel No.: R1657009

Must have experience in backup power and data centres.

Willing to travel around SEA region.

Responsibilities:

• Sales Strategy and Growth:Develop and execute strategic sales plans to achieve revenue targets, manage P&L, and expand market share in Singapore, Malaysia, Indonesia, and other Southeast Asian territories. Identify growth opportunities, create market-entry strategies, and set objectives that align with our sustainability and modular infrastructure focus. Lead complex sales cycles in mission-critical sectors, including data centres, government, healthcare, and commercial industries, leveraging expertise in integrated power protection solutions.
• P&L Management: Assume full responsibility for the offices’ P&L, including revenue generation, cost control, and profitability. Develop budgets, monitor expenses, and implement strategies to optimize financial performance. Prepare and present P&L reports to management, identifying areas for financial improvement and operational efficiencies.
• Regional Leadership and Market Development: Lead and oversee sales operations in the Singapore office and manage regional sales activities in Malaysia and Indonesia. Establish and foster relationships with key stakeholders, including clients, channel partners, and industry influencers to enhance market positioning. Collaborate with cross-functional teams (e.g., project, engineering, product management) to align offerings with regional needs and promote customized power solutions.
• Client Relationship Management: Act as the primary point of contact for clients, ensuring exceptional service delivery and strong client satisfaction. Guide clients through the complexities of infrastructure design, installation, and maintenance, positioning the company as a trusted advisor for sustainable power protection solutions. Conduct regular business reviews with clients to identify additional needs and foster long-term partnerships.
• Team Development and Leadership: Build and mentor a high-performing sales team across regional offices to drive productivity, achieve sales goals, and uphold our commitment to excellence. Provide training and development for sales staff, fostering a culture of continuous improvement and knowledge sharing. Lead by example, working closely with the sales team on quotation creation, submission, negotiation, as well as wining and closing deals.
• Sales Forecasting and Reporting: Monitor and report on sales and financial performance, providing data-driven insights and recommendations to the management. Ensure accurate sales forecasting, pipeline management, and P&L accountability to support strategic planning and resource allocation.
• Expansion and Innovation: Identify and evaluate new business opportunities in untapped Southeast Asian markets, developing entry strategies to achieve revenue growth.

Requirements:

• Bachelor’s degree in Business, Engineering, or a related field;
• 10+ years of experience in B2B sales, with a strong background in electrical equipment & power solutions sales in data centres will be highly preferred.
• Proven track record of achieving sales targets and managing P&L within regional sales operations.
• Excellent knowledge of power protection technologies (e.g., DRUPS, UPS, diesel generators, modular power infrastructure solution).
• Strong financial acumen, with the ability to develop and manage budgets and P&L.
• Ability to travel across the region as required.

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to ref45(at)trustrecruit.com.sg

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Rachel Tang Sue Leng

EA Personnel Reg No: R24121588

• Open and close up the gallery;
• Attend to visitors’ requests, feedback, phone calls and emails;
• Manage visitors’ registration, set-up, operations and tear down for events and/or activities;
• Make daily rounds at regular intervals to ensure that exhibits are functioning and check for defects in the gallery;
• Prepare and submit daily reports which include visitorship, checks on gallery, status of defects in the gallery, etc;
• Stock take and replenish collaterals and premiums;
• Pack SMG premiums for visits and/or events;
• Manage simple troubleshooting for the gallery’s exhibits and infrastructure
• Liaise with other vendors and contractors to ensure that above daily duties are carried out properly;
• Attend the fire safety briefings, fire drills and handle incidents such as accidents with injury or illness, any acts of disturbance or violence and acts of mischief or vandalism in the gallery;
• Manage and schedule SMG volunteers;
• Perform non-cash transactions for sales of merchandise, monitor stock levels, and conduct inventory counts; and
• Any other tasks pertaining to SMG as assigned

Requirement:

• Good communication, adaptive reasoning and interpersonal skills;
• Meticulous, independent and service oriented;
• Proficient in Microsoft Office;
• Relevant customer service experience;
• Presentably attired in office wear.
• Basic knowledge of the exhibit content and be familiar with the gallery layout

About SHOKZ

As the first bone conduction headset manufacturer in China, Shokz pioneered the foray into patented bone

conduction technology and has built itself as a world-renowned headphone brand with its signature open-ear

design. Utilising numerous patented acoustics and health technologies in areas like bone conduction and other

related acoustic technology, Shokz aims to accelerate the development of their True Wireless Stereo (“TWS”)

series and their bone-conduction hearing aid product line.

Job Scope:

1. Work as a market quality representative in Southeast Asia (Singapore, Malaysia, Thailand, etc.), collecting

quality information of client products (terminal products and POP display racks) through business trips and store

inspections, listing problem points and promoting internal improvement within the company, enhancing user

experience and satisfaction

2. Research the market return data and trends. Establish a product return model to measure the quality level of

the product market, and decompose responsibility for quality issues to each business unit based on physical

analysis to identify improvement opportunities

3. Bridge the gap between consumers and SHOKZ, dive deep into local stores and after-sales processes, identify

improvement & risk points, and promote SHOKZ's development

4. Other assigned tasks.

Job Requirement：

1. Bachelor's degree or above, majoring in science and engineering

2. Having excellent teamwork and communication coordination skills, having strong self motivation, able to flexibly respond to

changes

3. Located in a subsidiary in Singapore, required frequent business trips to Malaysia, Thailand, Japan, South Korea, and other

countries

5. Passionate about learning and sports.

SHOKZ (SINGAPORE) PTE. LTD.

Contact Person：Leon Li（HR Manager）

Email：[email protected]

Offcial Website：http://shokz.com

We are a licensed employment agency in Singapore and currently we have offices in Kovan, Clementi & Toa Payoh. We are branching into the deployment of Nursing/Caregiver MDWs. We are looking for Senior/Customer Care Consultants to join us.

Job Description:

• Attend to customers & sales enquiries
• Deliver prompt, efficient and quality service to customers
• Follow up with customers on their enquiries and feedback
• Interview and recommend suitable candidates to employers
• Work towards achieving the sales target
• Able to handle and provide solutions for issues between Caregiver and employer
• Co-ordinating the documentation, work permit, and arrival of new migrant domestic worker/caregiver/Nurse
• Other ad-hoc duties when required

Requirements:

If you are a team player and a motivated individual who has a passion for sales, customer service and management, we want you to join us!

• Posses Certificate in Employment Intermediaries (CEI) or willing to get certified
• Min 1 year of related working experience
• Able to work independently
• Sales & Customer oriented
• IT & Social Media Savvy
• Good interpersonal & problem-solving skills
• Direct experience in our industry will be an added advantage
• Applicants with Nursing/caregiving backgrounds and experiences will be an added advantage for Caregiver placement positions
• Nurses planning for a career change are welcome

We offer:

• Good salary (negotiable depending on experience)
• Good commission
• Conducive working environment
• Training will be provided for those who do not have any direct experience
• 5-Day Week

*** all applications will be kept confidential.

** those with more than 5 years of direct experience will be considered for the Senior Consultant positions.

Please send your detailed resume with a recent photo to [email protected] or whatsapp +6590081112 for a short discussion.

We regret that only shortlisted applicants will be notified.

Overview

As a Customer Success Account Management (CSAM) Leader, you will be responsible for a high performing team of Customer Success Account Managers (CSAM’s and CSAM Managers) who are at varying stages of career development, portfolio and program management, cloud service management and technology expertise. This is an exciting role that will help fuel customer in ASEAN, through your leadership with business, customer, and team growth.

This role has direct people management responsibility has overall accountability for their team’s end to end Customer Success planning and delivery to an assigned portfolio of customers, while ensuring close partnership with internal and external stakeholders. Through their team the CSAM Leader is responsible for driving a repeatable and predictable business by leading a team through a coach, model, care framework driving strategic planning and the orchestration of delivery resources to drive strong customer outcomes aligned to their top priorities.

Responsibilities

• Customer Relationship Management – You will lead by example to proactively develop relationships to further Microsoft's customer success goals with key customer, partner, and internal contacts.
• Customer Success leadership – Customer Strategy and Growth – You will drive conversations with customers to demonstrate alignment between customer objectives and the current Microsoft portfolio of work in the customer account.
• You will develop a team culture identifying and sharing Customer insights and opportunities with their with Account and Sales teams to drive new opportunities for growth, consumption and customer success.​
• Customer Success Leadership and Consumption Leadership – You will coach a team to support customer adoption and active usage of Microsoft products and services aligned to outcomes and objectives defined within agreed-upon customer success plans.
• Customer Success Leadership – Delivery and Program Management – You will manage a repeatable and predictable business by coaching a team on program planning and customer-facing program review, managing key stakeholder and executive expectations via delivery of a Customer Success Plan , and prioritization of engagements to address agreed-upon customer outcomes and account priorities to deliver ongoing customer success. You will drive operational, consumption and usage excellance using insights to support adoption, change and success for our customers.
• Technical Relevance – You will stay current with industry and Microsoft technical insights through consultation with the Customer Success community, peers, partners, and customer stakeholders.
• You will deliver success through empowerment and accountability by modeling, coaching, and caring as well as attracting and retaining great people.

Qualifications

Required/minimum qualifications

• Master's Degree in Business, Sociology, Psychology, Computer Science, or related field AND 6+ years customer success, solution delivery, practice management, customer-facing consulting, or portfolio management experienceOR Bachelor's Degree in Business, Sociology, Psychology, Computer Science or related field AND 8+ years customer success, solution delivery, practice management, customer-facing consulting, or portfolio management experience OR equivalent experience.

Additional or preferred qualifications

• Master's Degree in Business, Sociology, Psychology, Computer Science, or related field AND 12+ years customer success, solution delivery, practice management, customer-facing consulting, or portfolio management experienceOR Bachelor's Degree in Business, Sociology, Psychology, Computer Science or related field AND 15+ years customer success, solution delivery, practice management, customer-facing consulting, or portfolio management experience OR equivalent experience.
• 7+ years relevant work experience within customer industry.
• 5+ years people management experience.
• 5+ years experience managing a consumption portfolio.
• Project Management Institute (PMI) or equivalent Project Management certification.
• Prosci or equivalent certification.

#MCAPSRegionsASEAN

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

Our client, a European Market leader in the luxury Industry seeking for CUSTOMER SERVICE OFFICERS (2 NEW POSITIONS)

Requirements:

• At least 3 years of working experience preferably in the Automotive/ High Luxury Retail / Hospitality or Airline industries.
• The ability to demonstrate exceptional enthusiasm being a brand advocate that creates positive environment for a customer centric, fascinating and personalized WOW moments for our prospects, customers, enthusiast and business partners.
• A team player with excellent interpersonal, communication skills, customer oriented with passion and motivation for sales.
• Goals oriented and flexible to change
• Able to work on weekend

Others:

• Located in Town
• Basic $3,500 + AWS + Bonuses + Attractive Benefits
• Operation Hours from 10am to 8pm
• 
  

Interested applicants to email updated resume to [email protected]

About the company

Founded in 2016, Car Choice Group is one of the largest pre-owned automotive dealerships in Singapore with over 6 showrooms islandwide. Our diversified entities include Bike Choice Singapore, SK Magic (Singapore), GEM Credit, and Auto Infinite.

Mission & Vision: Driving Progress

• Mission: Redefine car buying, nurturing long-term relationships, and ownership.
• Vision: Be the preferred destination for car buying in Singapore while upholding our commitment to sustainability and social responsibility.

Core Values: Our Pillars

• People-Centric: Elevating customer experiences, empowering staff.
• Transparent & Genuine: Delivering clear, systemic information.
• Ethical Excellence: Upholding the highest ethical standards.

Responsibilities

• Serve as main liaison between customers and service team.
• Manage queue system, greeting customers professionally and ensuring a seamless service experience.
• Complete and maintain accurate records via job sheets.

Skills Required

• Minimum 1 year of working experience in customer service or related fields.
• Prior working experience in the automotive experience would be advantageous.

Other Requirements

• Possess strong interpersonal and communication skills.
• Service oriented with a passion for customer service.
• Patient and empathic.

• Manage shipment activities and ensure compliance.
• Coordinate deliveries between customers and providers.
• Receive biological samples, ensuring protocol adherence.
• Handle customer inquiries via calls and emails.
• Generate invoices and delivery orders efficiently.

Requirements:

• Minimum A Level/Dip holder.
• Prior working experience will be an advantage.

Interested candidates please send in your resume to:

Yvonne Suan Ying Zhen

CEI No: R24122857

Email: [email protected]

EA License No: 99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.

Insurance Specialist (No experience required)

This is a perm role as an employee of our client.

Open to those with no expereince but willing to learn and understand the insurance industry.

Salary Range: $2,500 - $6,000 (Commissions)

Work Location: near Novena MRT

About Our Client:
Our client is a highly regarded organization with a proven track record of excellence in the financial advisory and insurance industry. Known for their commitment to professional development, mentorship, and innovative strategies, they have built a reputation for empowering individuals to achieve their financial goals. With a strong focus on integrity, collaboration, and client-centric solutions, they continue to make a significant impact in the lives of their clients and team members.

Job Overview:
We are seeking a motivated and dynamic individual to join our client’s team as an Insurance Solutions Specialist. This role is ideal for both newcomers and entry-level professionals who are eager to build a rewarding career in the insurance and financial services industry. Comprehensive training and mentorship will be provided to equip you with the skills and knowledge necessary to excel in this role.

As an Insurance Solutions Specialist, you will play a key role in identifying potential clients, understanding their needs, and providing tailored insurance solutions. You’ll build strong, lasting relationships with clients while contributing to sales targets and overall business growth.

Job Scope:

• Identify and approach prospective clients through leads, referrals, and networking opportunities.
• Schedule and conduct meetings with clients to understand their insurance and financial needs.
• Provide professional advice on suitable insurance products and coverage options.
• Prepare and present insurance proposals to clients.
• Perform follow-up calls and maintain ongoing client relationships.
• Conduct periodic policy reviews to ensure clients’ coverage aligns with their evolving needs.
• Assist clients with policy applications and ensure all documentation is accurately completed.
• Stay updated with industry trends, insurance products, and regulatory requirements.
• Meet sales targets and contribute to the team’s overall performance objectives.

Requirements:

• No prior experience is required; newcomers and entry-level professionals are welcome.
• Strong interpersonal and communication skills.
• Ability to build rapport and foster trust with clients.
• Proactive and self-motivated with a results-driven mindset.
• Basic knowledge of financial and insurance products is a plus but not mandatory.
• Minimum high school diploma or equivalent; a Bachelor’s degree in Business, Marketing, or related field is preferred.
• Willingness to undergo relevant training and obtain necessary insurance certifications/licenses.

We regret to inform you that only shortlisted candidates will be notified.

Please apply when you are keen and firm to pursue the insurance industry.

By submitting your personal data and/or resume, you will be deemed to have agreed and consented to us collecting, using, retaining, and disclosing your personal information to prospective employers for their consideration.

Looking for your first official full-time job or doing a career switch? Look no further