User Experience Management Consultant

Requirements:

• Degree in IT, Management, Psychology, Data Analysis or equivalent
• Minimum 3-5 years of relevant experience
• Understanding of Experience Management concept (CX / DT background is a plus)
• Basic knowledge on XM tools (preferable Qualtrics)
• Research and need analysis capability
• Customer / Partner Journey mapping, Customer segmentation and personas creation
• Service blueprint design
• Collect and coordinate data (rules, survey standards, metrics selection)
• Analytical approaches, reporting and create dashboard
• Implement, roll out and communicate XM as per XM framework (from Nang)
• Candidates can be not fully IT background. Psychology and Data Analyst background are possible.
• Prefer candidates who are skilled in business case calculation, business analysts.
• Excellent communication and interpersonal skills

Interested applicants please forward your updated profile to [email protected]

The jobholder will assist the healthcare team in providing basic caregiving activities and engagement to patients to ensure comfort and patient safety under the supervision of trained nurses. He/she aims to establish positive rapport with patients to improve the patients’ hospital experiences and to deliver pyscho-social care for patients.

Job Requirements:

• Minimum GCE “N”/ ”O”/ ”A” levels with 4 years of general working experience
• Strong interpersonal and communication skills. Candidates with the ability to speak different dialects will be advantageous
• A good team player with the ability to work and collaborate well with colleagues across all levels
• Passion to care for people and strong ability to empathize with patients from all walks of life
• Able to perform 2 rotating shifts (AM and PM shifts) and open to deployment within 2 work sites under SingHealth Community Hospitals

Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.

Job Description:

• Create, drive and execute activations and events that excites, engages and connects with Prudential’s consumers, distribution partners and employees
• Collaborate with the Marketing functions to deliver collective brand and business priorities
• Project Administration and Management: From developing activation plans and timelines, management of agency and vendors and creative development
• Plan and execute a myriad of in-person and online activations ranging in scale and types
• Collaborate and communicate with internal stakeholders and team members, and external stakeholders
• Conduct pre and post event evaluations and report on outcomes; take initiatives to implement improvement plans.
• Budget management
• Onsite execution and delivery of event
• Any other ad hoc duties.

Who we are looking for:

Competencies & Personal Traits

• An individual who is passionate about creating exciting experiences and events
• Someone who is a good communicator: One who can influence and foster deep relationships across the business and with partners
• Thrives in a fast-paced and collaborative environment, and comfortable working independently as well as with a team
• Comfortable in managing multiple projects concurrently
• A self-starter who is responsible, exhibits good judgement, and is creative, nimble, and courageous
• Ability to travel overseas when required
• Experience in other creative, communication and marketing fields is a plus

Working Experience

• At least 3-5 years of experience in event management, marketing, content creation or communication

Education

• Diploma/ Degree in any discipline

Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.

We are seeking a passionate and motivated User Experience Design Intern to join our team. In this role, you will collaborate closely with the Business Development team to create seamless and engaging user experiences for our clients. If you have a keen interest in user experience design and enjoy conducting usability research, this opportunity is perfect for you.

Responsibilities

• Conceptualization & Prototyping: Develop and prototype UI/UX solutions that enhance user experiences across various platforms.
• Design Creation: Create visually appealing collateral and graphics for our WebApp, mobile applications, and marketing materials.
• Design Guidelines: Understand and apply design guidelines and UI/UX patterns to produce professional outputs that are usable, consistent, and intuitive for users.
• Insights Gathering: Collect insights on product adoption and improvements, track key performance indicators (KPIs), identify essential metrics, and suggest further iterations based on findings.
• Data Analysis Support: Assist in data acquisition and analysis related to product claims, consumer research, and competitor benchmarking.
• User Research Activities: Conduct user research activities including usability testing, A/B testing, stakeholder interviews, and surveys. Translate research findings into actionable recommendations.
• Behavioral Analysis: Analyze quantitative data to understand customer behavior, expectations, and the performance of features.
• Mini Project Delivery: Complete a mini project focused on the user experience journey for our Learning Management System (LMS) as assigned by your internship supervisor.

Requirements

• Education: Currently enrolled in a university or polytechnic program, preferably in a design-related major such as Human-Computer Interaction, User Experience Design/Research, Industrial Design Engineering, or a related engineering discipline.
• Design Tools Proficiency: Familiarity with at least two mainstream design and collaboration tools (e.g., Figma, Sketch, Adobe Illustrator, Adobe XD, Adobe Photoshop, InVisionApp, Flinto).
• Analytical Skills: Strong analytical and statistical skills; proficiency in data analysis software or AI tools for big data analysis is preferred. A genuine interest in using data and user research to inform design decisions is essential.
• Self-Starter Attitude: A proactive individual who is results-oriented and resilient in the face of challenges or setbacks.
• Communication Skills: Excellent oral and written communication skills; comfortable negotiating and interacting with senior decision-makers.
• Adaptability: Quick learner who can adapt to changes efficiently while working both independently and collaboratively within a team.
• Data-Driven Mindset: Strong ability to analyze quantitative data to derive insights and develop effective solutions.
• Bonus Experience: Previous experience in tech startups or roles related to Product Design, UI/UX design, or Graphic Design will be considered an advantage.

Client: Specialist Clinic

Staff Nurse (Scrub experience preferred)

Job Description:

• Assist doctor in the consultation room and in procedures;
• Make appointments with patients and other specialist when required;
• Liaise with hospitals and clinics personnel regarding the patient’s medical report;
• Coordinate with lab coordinators, radiology clinic & other medical clinic on the pricing of the tests;
• Book operating theatre for patients going for surgery;
• Process patients claims, Medisave claim and data entry to processing department for insurance policies;
• Provide patient education and financial counselling;
• Register the patient and ensure data are accurate;
• Conduct medication stock taking report and restock medication;
• Cross cover operational duties when required;
• Assist the management in operational and administrative duties.

Requirements:

• SNB registered with relevant nursing experience
• Nursing Qualifications / Certificates – Diploma or Degree in Nursing

Please submit your updated resume in Word format by using the Apply Now Button. We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.

Tel: 6950 9741

http://www.peopleprofilers.com

EA License Number: 02C4944

Registration Number: R1106021

Posting Personnel: Sherry Yeoh Xianni

Service Delivery Manager (CyberSecurity)/ Customer Manager

Responsibilities:

• Strong in handling Service Delivery Management/ Customer Management
• Experience in providing Services and Solutions on CyberSecurity Management.
• Technically inclined in handling Service Delivery and supporting Customer Management.
• Manage the performance of services and ensure that Service Levels are met.
• Engaging the customer and/or vendors to ensure the smooth delivery of services when required
• Communicate and liasing with clients, stakeholders and vendors.
• Provide consultation and advisory on CyberSecurity Solutions.

Requirements:

• Demonstrated strong experience in handling Service Delivery Management/ Customer Management.
• Experience in providing CyberSecurity Services and Solutions to customers.
• Strong knowledge of CyberSecurity.
• Relevant Cybersecurity Certifications such as CISM, CISSP, GCIH, GNFA, CCSK, CRIST will be an added advantage.
• Familiar with Kill Chain methodology, MITRE Att&ck, NIST Cybersecurity Framework, ISO 27001 and etc.
• Minimum 3 years of experience in customer success roles or experience in a cybersecurity operation center
• Good in Service Delivery and Customer Management.
• Experience in handling Service Level Agreement (SLA).
• Possess Government or System Integrator Consulting domain.
• Experience with contract and vendor management.
• Possess Diploma or Degree in relevant field.
• Only Singaporean applys.

If you feel that you have the skill-sets that we are looking for, please apply in-confidence with an updated MS Word Resume to [email protected]

We respect your privacy and all communication will be treated with confidentiality.

*Only shortlisted candidate will be notified.

Yong Zhehan @Yong Jeline (Reg. No. R1101621)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

About EPAM

EPAM is a leading global provider of digital platform engineering and development services. EPAM has been expanding in Singapore since 2013 and delivering the best solutions to our customers. As a recognized leader, EPAM Singapore achieved Great Place to Work® Certification in 2023 and is committed to providing our team with inspiring careers.

You will have the opportunity to work with fellow talented technologists and accelerate your career by participating in our numerous upskilling, training, and certification programs. That is why EPAM Singapore was awarded Gold for Best In-House Certification Programmes in the Employee Experience Awards 2023 and Silver in the SkillsFuture Employers Awards 2022 for our efforts in championing employees' skills development and building a lifelong learning culture at the workplace. You can also look forward to developing holistically with the multiracial festivals and various wellness and cultural activities organized by our passionate colleagues here.

Why EPAM?

• By choosing EPAM, you're getting a job at one of the most loved workplaces according to Newsweek 2022 & 2023.
• Employee ideas are the main driver of our business. We have a very supportive environment where your voice matters.
• You will be challenged while working side-by-side with the best talent globally. We work with top-notch technologies, constantly seeking new industry trends and best practices.
• We offer a transparent career path and an individual roadmap to engineer your future & accelerate your journey.
• At EPAM, you can find vast opportunities for self-development: online courses and libraries, mentoring programs, partial grants of certification, and experience exchange with colleagues around the world. You will learn, contribute, and grow with us.

What You’ll Do

• Gather and analyze client requirements, ensuring a comprehensive understanding of their needs and objectives.
• Provide strategic insights and guidance to clients, proactively influencing decisions.
• Effectively communicate client requirements to the off-shore delivery team, fostering alignment and collaboration for successful project execution.
• Take on a leadership role within projects, identifying opportunities for further engagement and project expansion.
• Support pre-sales activities in Japan and Singapore, focusing on delivery aspects in collaboration with partner sales.
• Enhance internal team operations, optimizing workflows and improving efficiency.
• Develop and strengthen client and partner relationships in Japan, expanding business opportunities and partnerships.

What Will Make You Shine

• Bachelor's degree in Computer Science or a related field.
• At least 10 years of experience in consulting, project management, or a related role within digital transformation, or product management.
• Proven track record of managing client-facing projects, especially in a leadership capacity.
• Strong analytical skills with the ability to assess client needs, identify gaps, and develop innovative solutions.
• Familiarity with product management frameworks and agile methodologies
• Proficiency in Japanese at a business level is required for engaging the Japanese market.

How We Hire

Here, we summarize the typical journey to finding a job within EPAM:

• Apply and tell us about yourself
• Go through some standard interviews:

1. General interview with a recruiter
2. Technical interview with our technology experts
3. Manager interview or Offer interview with a hiring manager

• Get ready to join the team

Not sure if you meet all the requirements? No problem. Let’s talk anyway and find out more.

It takes 1 min of application to start the journey with us. Apply now!

PURPOSE

At FWD, we’re a different kind of insurance company. Led by our customers. Empowered by technology. We focus on today’s customer needs and tomorrow’s customer trends. Because the things that matter to them, matter to us.

Fresh customer experiences, with easy-to-understand products, supported by digital technology. Through this customer-led approach, we’re aiming to become a leading pan-Asian insurer by changing the way people feel about insurance.

Reporting directly to the Head of Digital Synergies, you’ll be collaborating closely with cross-functional teams within the organisation to deliver best-in-class customer-centric products and experiences. This role will be responsible for management of the digital product, overseeing ongoing enhancements and optimizations, as well as driving its commercial success through digital marketing capabilities.

KEY ACCOUNTAIBILITIES

DIGITAL PRODUCTS AND PLATFORMS END-TO-END DELIVERY

• Responsible for everything App & Web; design, implement, and manage FWD's Mobile App, Website, Chatbot, Self-help Portal and Customer Portal
• Assist in developing strategies and a long-term vision to build best-in-class digital products
• Conduct market research, validation, and collaborate with designers, developers, and research teams
• Co-build product roadmaps that will be incorporated into the broader company product portfolio plan by working with sales, marketing, UX, IT, other internal and external clients etc.
• Manage requirements discovery, solution design, user story writing, feature development, and user acceptance testing
• Develop and maintain project plans for digital initiatives managing cross-functional resources, stakeholders, timelines, and dependencies to ensure successful delivery
• Define and track product success based on measurable metrics and communicate with prospective/early-stage product users to collect feedback. Adjust product strategy to iterate on the product to improve continually
• Lead user experience for selected digital projects focusing on new initiatives and partnerships

DIGITAL MARKETING SUPPORT

• Support the implementation of digital marketing initiatives for Email automation campaigns, Mobile App Push Notifications, A/B Testing, and Search Engine Optimization
• In view of the above, to support the execution of tactics to drive lead generation, cross-sell, and up-sell

COLLABORATE WITH MARKETING, OPS, UX/UI, IT AND DATA

• Partner with IT to manage the roadmap and backlog to ensure all capabilities are delivered on time and as expected
• Develop customer journeys with the UIUX team and ensure designs are aligned with business and technology requirements
• Assist sales & marketing in developing positioning and messaging that distinguish the company from its competitors
• Promote active usage of digital products by collaborating with relevant marketing teams

STAKEHOLDER MANAGEMENT

• Engage with cross-functional teams regularly to understand the objectives, use cases, and prioritize initiatives
• Maintain strong working relationships with internal stakeholders, regional marketing and CX counterparts, and other teams to ensure alignment on priorities and effective execution of initiatives

QUALIFICATIONS / EXPERIENCE

• Minimum 6 to 8 years’ experience in building software products as a product manager or product owner
• Certified SCRUM Product Owner certified (CSPO) or experience in setting up or running an agile squad, either in-house or offshore is a plus
• Data driven, experience of using consumer data to drive decision-making and being willing to question your assumptions on a regular basis
• Experience in dealing with various levels of stakeholders to shape business initiatives from initial concept stage through to delivery and support
• Experience in managing product, business, and IT stakeholders
• UI/UX and Digital Marketing experience is a plus

KNOWLEDGE, SKILLS & ABILITY

• Strong project management skills
• Interest and passion for digital marketing, beyond product management
• Ability to work in an ambitious, fast-paced, results-oriented environment
• Passionate about building great products and solving customer and business problems
• A natural preference for working collaboratively and cross-functionally
• Proactive and creative thinker who can bring new ideas to the table
• Has the ability to communicate and present well to all stakeholders with strong communication, negotiation & reporting
• Strong digital know-how, commercial focus, results oriented with growth mindset
• Strong analytical, prioritization, and negotiating skills
• Effective team player with great communication skills and supervisory experience
• Ability to work simultaneously with multiple people
• Independent, strong hands-on approach and enthusiastic learner

Summary:

The Junior Designer, Spatial Experience will play an essential role in enriching visitor experiences through interactive and multimedia content. You will understand and interpret the client’s brand’s design language, contributing to the creation of dynamic digital assets that seamlessly integrate with spatial designs. Collaborating closely with the Senior Experiential & Spatial Designer, you will help develop multimedia elements that elevate SM Connect’s projects.

Responsibilities:

• Support the design and production of multimedia assets, including motion graphics, interactive displays, and digital content.
• Collaborate with the Senior Designer and Creative Director to ensure a cohesive blend of content and spatial design.
• Participate in brainstorming sessions, contributing fresh ideas and perspectives.
• Assist in preparing visual aids and mockups for project presentations.
• Stay updated on new multimedia tools and techniques to bring innovative solutions to the team.

Requirements:

• 3+ years of experience in digital content creation, with a focus on interactive or multimedia design.
• Experience with multimedia design software, such as Adobe After Effects, Premiere Pro, and Unity/Unreal Engine.
• Portfolio showcasing interactive and multimedia projects that enhance spatial designs.
• Strong collaborative spirit with the ability to take feedback and apply it effectively.
• Motivation to learn and grow within a team-oriented environment

SM Connect, a part of the Swan and Maclaren Group, is dedicated to crafting immersive and interactive experiences that go beyond traditional design. By integrating technology, art, and human-centric storytelling, we transform spaces into vibrant, engaging environments. We work with brands spanning across Exhibitions, Retail, Hospitality, and Theme Parks, blending physical spaces with experiential and digital content to create impactful experiences. At SM Connect, we are passionate about pushing creative boundaries and redefining how people engage with the world around them.

We are committed to fostering an inclusive and diverse workplace environment. We embrace individuals from all backgrounds and do not tolerate discrimination based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We believe that diversity enriches our team and strengthens our collective abilities.

Job description

• Excellent presentation, communication, writing and organization skills;

• Solid understanding of visual and interaction design theories, tools and best practices;

• Ensure high visual/interaction quality throughout design, implementation to release;

• Apply customer needs and business goals to design holistic thinking process;

• Work closely with design counterparts to align design strategies and maintain consistency across all platforms/screens Expertise in Adobe and Sketch’s design applications.

Job Requirement

• Educational background in HCI, Visual Communication, Interaction Design, Graphic Design or related fields;

• Proven track record of creating simple, useful and delightful experience for international digital products, preferably e-commerce;

• Extensive experience in designing for web and app;

• Attention to detail; hold high standard for craftsmanship;

• Strong design thinking and passionate about creating UX driven solutions;

• Ability to work across different cultures under tight deadlines.

Summary:

As the Lead Designer, Spatial Experience you will be pivotal in shaping and delivering immersive design concepts that bridge content and space seamlessly. Your creativity and ability to lead projects will help push the boundaries of design in Exhibitions, Retail, Hospitality, and Theme Parks. You will collaborate with the Creative Director and broader project teams to ensure that all work aligns with the vision and see through the delivery of your designs.

Responsibilities:

• Lead the development and execution of immersive design concepts that integrate both spatial and content-driven elements.
• Collaborate closely with the Creative Director and project team to maintain alignment with the project vision and creative direction.
• Prepare detailed design documentation, including 3D renderings and presentation materials, that effectively convey ideas.
• Present design concepts confidently to clients and adapt based on feedback.
• Manage project timelines and deliver high-quality outcomes that meet deadlines.
• Support the mentoring of junior team members, fostering a culture of creative growth and knowledge sharing.

Requirements:

• 5+ years of experience in experiential, spatial and/or exhibition design.
• Proficiency in industry-standard 3D design software such as SketchUp, Rhino, 3ds Max, and Revit.
• Strong portfolio demonstrating projects in Exhibitions, Retail, Hospitality, and/or Theme Parks.
• Experience in designing both spatial layouts and integrated content elements.
• Excellent project management skills with an eye for detail and a collaborative mindset.

SM Connect, a part of the Swan and Maclaren Group, is dedicated to crafting immersive and interactive experiences that go beyond traditional design. By integrating technology, art, and human-centric storytelling, we transform spaces into vibrant, engaging environments. We work with brands spanning across Exhibitions, Retail, Hospitality, and Theme Parks, blending physical spaces with experiential and digital content to create impactful experiences. At SM Connect, we are passionate about pushing creative boundaries and redefining how people engage with the world around them.

We are committed to fostering an inclusive and diverse workplace environment. We embrace individuals from all backgrounds and do not tolerate discrimination based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We believe that diversity enriches our team and strengthens our collective abilities.

AWS is seeking a Customer Solutions Manager (CSM) to join our Global Financial Services (GFS) team to work with one or more leading FSI customers. As a CSM, you will help customers realize sustained business value by accelerating their customer transformation journey.

Are you passionate about shaping the future of the financial services industry by translating customer’s objectives to actions that realize long-term value through innovation? Do you have the business and technical savvy to earn trust with C-level executives and project team members alike? Have you delivered transformations for large enterprises with global operations, operating as multi-layered hierarchical organizations with complex stakeholder landscapes and decision-making processes?

At AWS we value critical thinking, self-motivation, and the ability to deal with ambiguity. You are detail oriented, have excellent problem-solving abilities, and an exemplary communicator. Your technical expertise and operational excellence will influence your decisions and help drive robust customer solutions. We love people who innovate, use data to make decisions, and can express themselves thoughtfully. We want you to be passionate about delivering a great customer experience, and to love to reach and exceed goals.

As a trusted customer advocate, you will help large global financial services organizations understand best practices around adopting advanced cloud-based solutions, and how to migrate existing workloads to the cloud. Together with them, you will have the opportunity to help shape and execute a strategy to build mindshare and broad use of AWS within financial services firms. We are also looking for individuals with a demonstrated ability to think strategically about business, products, and delivery challenges.

As an AWS Customer Solutions Manager (CSM), you will establish a deep understanding of your customer's business vision, culture and processes. You will lead the successful adoption of AWS, guiding customers through the people, process, and technology facets of their cloud transformation journey. You will serve as the customer’s cloud journey coach and voice of customer within AWS, evangelizing customer needs to AWS leadership, product, and engineering teams. You leverage your communication, program management, technical, operations, and transformation acumen to understand your customer's strategic goals, translate them into an executable plan, and deliver successful, often industry changing, customer outcomes on AWS.

Successful candidates are motivated by the customer's long-term success, have a mix of technical and business expertise, are data and detail driven, and have experience delivering large-scale programs. You are a proven leader with the ability to gain stakeholder buy-in, communicate confidently at both the executive and team levels. You collaborate with a wide range of technical and non-technical teams, while navigating across geographical and organizational boundaries. You are a natural problem solver who steers ambiguity and leads autonomously.

Key job responsibilities
Customer Solutions Managers (CSMs) are obsessed with accelerating our customer’s cloud adoption and driving value from investments in the cloud. CSMs have ownership of customers’ cloud enablement / adoption readiness, driving migrations at scale, leading digital transformations, and benefit/ value realization for AWS customers.
For effective adoption of AWS, CSMs focus on driving customers’ people and operating model change. CSMs ensure customer leaders have sufficient knowledge of AWS and establish an education strategy to up-skill technical and non-technical roles across the customer’s organization. CSM’s work closely with customer stakeholders, to define their cloud’s business case, establish a vision / roadmap for their cloud program. CSMs are customer advocates, driving resolution of blockers to migrations and new solutions on AWS by delivering successful proof of concepts and creating paths towards value realization.
For migration success, digital transformation and value realization, CSMs work backwards from the customers’ cloud business case and defines the customer’s cloud migration/ digital transformation strategy which guides people, process and operating model changes for customer success. CSMs defines a detailed plan which includes key milestones collectively owned by Customer, AWS and Partner teams. CSMs partner with our customers to install and mature their Cloud Business Office capabilities, accelerate migrations and broader adoption of AWS at scale. CSMs work with our customers to establish the Cloud Leadership team and broader governance structures to effectively govern both our partnership with the customer, and the customer’s adoption of AWS. With a focus on accelerating adoption, CSMs drive the effective use of mechanisms to improve migration velocity and customers’ ability to operate business applications at scale on AWS, reducing the customer’s time to benefit.
The primary focus for a CSM, is serving as the cloud change agent for our customers, bringing structure, programmatic discipline and thought leadership to drive forward migration readiness, migration velocity and digital transformation/ modernization. CSMs balance bringing best practice AWS learnings to the customer, with the freedom to explore to find innovative ways to help tailor existing learnings and/or build something new that is more relevant and impactful to our customer needs on AWS. Ultimately, the CSM is driven by making sure the customer realizes their goals and ambition on AWS, key obstacles are rapidly unblocked enabling the customers cloud journey to efficient.

CSMs are measured on customer’s success of cloud adoption, based on:
· cloud enablement capabilities installed to drive customers’ People and Operating Model change for effective adoption of AWS. Including, training strategy to upskill technical and non-technical roles across the customer’s organization.
· workloads migrated to AWS, new customer solutions built on AWS, and by the breadth of AWS services employed by the customer.
· customer engagement effectiveness, including writing effective briefing documents and establishing key relationships with stakeholders to drive migrations at scale.
· establishing and managing an outcome-driven adoption plan to realize customer’s account vision and strategy while reporting on customer maturity and adoption progress.

About the team
ABOUT AWS:

Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

BASIC QUALIFICATIONS

- 7+ years of experience delivering technology initiatives including 3+ years of customer-facing experience delivering technology enabled transformations.
- Cross-functional leadership, collaboration, operations and data-driven problem solving
- Experience of Scrum or SAFe and/or PMP/ PgMP
- Bachelor's degree or equivalent practical experience

PREFERRED QUALIFICATIONS

- AWS Certification(s) with experience delivering AWS and/or other cloud services to realize business strategy
- Experience working with global financial services customers (Banking, Payments, Capital Markets, Insurance)
- Consultancy experience as a technology delivery lead and trusted advisor to external customer(s), with executive-level presence and communication skills
- Versed in Software DevOps and Cloud Operating Models
- Experience working within a public cloud sales organization.

• Working Days: 5 days (Mon-Fri)
• Working Timing: 830am – 530pm
• Working Location: Harbourfront
• Starting Salary: $4000 - $6000

The Customer Service Team Lead (or Manager) is responsible for overseeing the order management process and ensuring exemplary customer service delivery. This role entails managing a team of order management representatives, coordinating with various departments to streamline order processing, manage periodic reporting requirement and enhancing customer satisfaction.

Responsibilities:

• Hands-on support and ownership of full order-to-cash function for customers across Bangladesh, Thailand, Vietnam, Taiwan, China, Pakistan for a start, but not limited to.
• Lead and manage the order management team, providing guidance and support to ensure efficient workflow and high-quality customer service. Hands-on approach is necessary.
• Develop and implement order management policies and procedures to improve efficiency and accuracy, especially in areas of managing letters of credit.
• Serve as the primary point of contact for escalated customer inquiries and issues related to order processing/fulfilment.
• Collaborate with sales people, inventory team, production plants, external logistics partners, system support to ensure timely fulfilment of customer orders.
• Review and refresh key performance indicators (KPIs) on internal team and external partners.
• Consider learning and development opportunities for team members, together with recommending changes for continuous improvement.
• Ensure adherence to compliance and regulatory requirements in order processing.

Requirements:

• Degree/Professional certificate in a related field preferred.
• 5+ years of experience in customer service or order management, with at least 2 years in a supervisory or managerial role.
• Strong understanding of order management systems (SAP R3 (ECC) or S4 Hana) and processes
• Good working knowledge in the negotiation of Letters of Credit for countries, as well as other payment terms such as D/P, D/A, etc.

If you are interested to apply, kindly WhatsApp me your updated resume in DOC file and allow our Consultant to match you with our Clients.

Whatsapp: +65 8525 2419

Email: [email protected]

Tan Man Ee Reg No: R22108289

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Position title : Sales Executive/Assistant Sales Manager/Sales Manager
Location: Tuas (Company transport at designated pick up points - Jurong east, Bukit batok, Choa chu kang, Lakeside, Tuas crescent etc)
Working Days: 5-days work week (40 hrs)
Working hours : 8am – 5pm / 9am – 6pm
Salary : $4,000 to $5,500

Interested applicants can also send your resume to WA:+65 8839 3566 (Ms Angel) and allow our Consultant to match you with our Clients.

No Charges will be incurred by Candidates for any service rendered.

LIEW ONN KEE REG NO : R22108518

THE SUPREME HR ADVISORY EA NO:14C7279

Responsibilities:

• Develop new customers and maintain existing customers
• Handle new sales enquiries and preparation of quotations
• Work closely with sales team on execution of marketing and sales activities
• Develop and implement strategic plans to increase sales
• Follow up on projects, delivery and relevant documents
• Manager customers' accounts, credits and payments

Requirements:

• Diploma/Degree with 1-2 years of sales experience in steel industry
• Possess good knowledge of various steel products with prior experience in project sales
• Proficient in sales prospecting and able to drive sales process from plan to close

Highlights

• MNC + AWS + VB
• 5 days + Changi (East)
• Contract / Service Parts Logistics
• Warehouse and distribution business

Responsibilities:

• Manage Contract / Service Parts Logistics warehouse and distribution business for MNC Customer in Electronics & Electrical industry
• Oversees regional operations for Contract / Service Parts Logistics across Asia Pacific and Japan
• Main point of contact for MNC Customer’s Regional Operation team based in Singapore
• Co-ordinate with Internal country logistics teams in South Asia & Oceania (Singapore, Malaysia, Philippines, Sri Lanka, Vietnam and others) and Japan on day-to-day operations matters and service performances
• Attend and lead external & internal meetings on Business Performances matters and Operational Excellence initiatives
• Project implementation and support Contract / Service Parts Logistics warehouse operation by using WMS, TMS and other tools
• Build good relationships and foster strong rapports with MNC customer & Internal stakeholders
• Work on logistics solutions with Internal country logistics teams to increase work efficiency & productivity of Contract / Service Parts Logistics warehouse and distribution programs for MNC Customer
• Assist department head in analysing reports to formulate business strategies
• Support regional opportunities to expand business share of MNC Customer

Job Requirements:

• Minimum Diploma in Logistics or Supply Chain or equivalent preferred.
• Minimum 5 years of relevant experience in Warehousing & Distribution (Service Parts Logistics background will be an added advantage).
• Computer Literate (MS Office, Excel, PowerPoint).
• Basic WMS, TMS system knowledge and usage (AS400, CargoWise system background will be an added advantage).
• Able to work in fast pace environment.

HOW TO APPLY:

Interested applicants, please email to “[email protected]”.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).
Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd
EA License No: 19C9950
EA Personnel: Pierre Chung Yih Shern
EA Personnel Reg No: R22111092

The Customer Service will be part of a business that is a market leader in the bearings industry. Reporting to the Sales Department, you will be responsible for e-invoicing activities.

Duties & Responsibilities:

• Upload tax invoices/credit notes, and/or delivery orders to the respective customers’ eInvoicing portals.
• Update the process status in via ERP system
• Monitor and track the completeness of the tax invoices in the IB2K system vs. the shared folders and customers’ eInvoicing portals.
• Liaise with Logistics and Sales personnel for any variations in the invoices
• Administrative tasks on an ad hoc basis
• Responds promptly to customer inquiries
• Perform customer verification and set up new accounts
• Verifying, correcting, and updating account information

The Successful Applicant:

• Diploma in Business or equivalent
• Minimum of 1 year’s work experience
• Able to adapt to a dynamic, fast-paced, and challenging environment
• Proficient in MS Excel and Word
• A proactive approach to problem-solving
• Excellent interpersonal and communication skills
• Has initiative and a positive learning attitude with a pleasant disposition
• Customer-oriented and able to multi-task
• Ability to work independently and with minimum supervision

The Company Offers:

• Competitive Salary Package
• Healthcare Coverage, Medical & Dental Benefits
• Career Advancement with Recurring Bonus

We invite interested and qualified candidates to write in with their updated resumes (in MS Word Format) and their current and expected salary.

We regret that only shortlisted candidates will be notified.

• Providing introductory information to prospective and new customers

• Ensuring that consumers are satisfied with products or services by handling complaints and inquiries

• Following up with clients or customers by phone or email to check that they’re still satisfied with their purchases

• Letting patrons know about additional products or services that might benefit them

• Determining the quickest, most effective ways to answer a client’s or customer’s questions

• Escalating queries and concerns, when necessary

• Troubleshooting common issues with products or services

• Working with a team of CSRs and other departments to find appropriate solutions to problems

• Possess valid Class 3 driving licence

Are you energized by motivation and creativity when it comes to executing events and marketing operations?

Our company is expanding and we are looking for an enthusiastic Events Ambassador to join our growing team.

If you're passionate about achieving results and thrive in a dynamic environment, we want you on board!

Full job description:

We're experts in marketing, using effective strategies to increase sales and raise brand awareness. Our mission is to drive our clients' revenue growth by making every interaction count. With our tailored approach and extensive training, we've helped many businesses succeed, consistently bringing in more income for our clients.

Responsibilities:

-Achieve sales target and improve the sales of clients' company

-Creating awareness about the product or services that our clients is providing

-Lead a sales and marketing team and facilitating team’s growth

-Get involved in client’s marketing through business development

What do we want from you?

-No experience? Fear not, 1-1 mentorship and guidance are provided!

-Keen learning attitude and enjoy interacting with new people

-Hunger for personal development and progress

-Team player

Benefits:

-Attractive Performance Incentives

-Overseas Travelling Opportunities

-Fun and Family-like Environment

-Team bonding activities

-Personal growth and career advancement

Summary of role requirements:

-Flexible hours available

-No experience required for this role

-Working rights required for this role

Our Client is a Singapore based company in Hospitality industry with global presence. Due to business needs, they are now recruiting a Guest Experience Officer to be part of their Customer Service team for ongoing transformation projects. They are located Islandwide - easily accessible.

Duties:

• Provide courteous and efficient service, striving to fulfill each guest's request whenever possible. Ensure all telephone calls are answered promptly, within three rings.
• Be well-versed in all room types, rates, and availability, and up-sell services whenever possible.
• Take ownership of guest issues, addressing complaints promptly and in line with established procedures. Report to a supervisor for further follow-up if needed, and complete glitch reports when necessary.
• Ensure the safety and security of guest rooms by following emergency and fire procedures, and encourage guests to use Safe Deposit boxes (El-Safe) in accordance with hotel policies.
• Be knowledgeable about hotel facilities, functions, major city attractions, and events to provide guests with accurate information. Maintain a professional, courteous relationship and effective communication with all hotel personnel.

Requirements

• Minimum O Level
• Willingness to work rotating shifts.
• Min 1-2 years of customer service experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R2198636 (Oh Puey Xin)

Our Client is a Singapore based company in Hospitality industry with global presence. Due to business needs, they are now recruiting a Guest Experience Officer to be part of their Customer Service team for ongoing transformation projects. They are located Islandwide - easily accessible.

Duties:

• Provide courteous and efficient service, striving to fulfill each guest's request whenever possible. Ensure all telephone calls are answered promptly, within three rings.
• Be well-versed in all room types, rates, and availability, and up-sell services whenever possible.
• Take ownership of guest issues, addressing complaints promptly and in line with established procedures. Report to a supervisor for further follow-up if needed, and complete glitch reports when necessary.
• Ensure the safety and security of guest rooms by following emergency and fire procedures, and encourage guests to use Safe Deposit boxes (El-Safe) in accordance with hotel policies.
• Be knowledgeable about hotel facilities, functions, major city attractions, and events to provide guests with accurate information. Maintain a professional, courteous relationship and effective communication with all hotel personnel.

Requirements

• Minimum O Level
• Willingness to work rotating shifts.
• Min 1-2 years of customer service experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R2198636 (Oh Puey Xin)

Job Description

• Perform audit procedures during the audit fieldwork under the guidance of the Audit Senior and Audit Manager.
• Develop an understanding of the Crowe Horwath Audit Methodology and Caseware Auditing Software;
• Obtain understanding of the client’s systems of internal controls (accounting and operating procedures) and carries out independent testing of the client’s internal controls.
• Perform analytical review procedures and other substantive audit procedures for clients both based locally and overseas in various industries;

Requirements

• University or Diploma candidates from Accountancy or related discipline and/or equivalent professional qualification.
• Proficient in computer skills in MS office.
• Possess good understanding in Singapore Standards on Auditing (SSA) and Singapore Financial Reporting Standards (SFRS).
• Possess initiative and drive, attention to details and a good aptitude for learning.
• Team player with strong analytical, follow-up skills and time management skills.
• Strong communication and interpersonal skills.
• Ability to work within tight timeline and in a fast-paced environment.

Responsibilities:

1. Act as customers’ representative. Operate as the lead point of contact for any and all matters specific to the customers

2. Managing a portfolio of accounts and utilizes account management process to identify key customers and to develop specific action plans to grow identified accounts

3. Identifies potential options that would be required to meet customer needs and work closely with Technical Support Team to make those options available to customers

4. Identifies potential opportunities with existing and new customers and update customers on Service Valued Added Offering

5. Identify sales opportunities, elaborate proposals and coordinate other processes to ensure high level of customer satisfaction to build and maintain strong, long-lasting customer relationships

6. Encourage customer growth and loyalty to the company through continuous support and customer assistance.

7. Resolves customer complaints by investigating problems with internal stakeholders; develops, evaluates, and discusses possible solutions internally and make recommendation to customers.

8. Organize regular Service Reviews with customers and Ops team on hot jobs and critical issues.

9. Understand customers / Vertical Market Needs and determines pricing and selling strategies.

10. Prepares and reviews contract terms and conditions

11. Presents the proposal to the customer.

12. Provides marketplace feedback, including competitive information, customer expectations, industry trends, etc.

13. Other relevant duties as assigned

Requirements:

1. Bachelor's degree in engineering with at least 2 years’ relevant sales experience

2. Knowledge in HVAC system, Chiller Plant, Airside, Energy Services and Building Services will be an added advantage.

3. Ability to read, analyze, and interpret engineering documents. Ability to respond effectively to the most sensitive inquiries or complaints. Read and comprehend instructions, correspondence, and memos.

4. Ability to define problems, collect data, establish facts, and draw valid conclusions.

5. Driven to delight the customer with options/offerings to meet their needs.

6. Is willing to learn new options/offerings and upgrade their skillset to better serve customers

Our Client is a Singapore based company in Hospitality industry with global presence. Due to business needs, they are now recruiting a Guest Experience Officer to be part of their Customer Service team for ongoing transformation projects. They are located Islandwide - easily accessible.

Duties:

• Provide courteous and efficient service, striving to fulfill each guest's request whenever possible. Ensure all telephone calls are answered promptly, within three rings.
• Be well-versed in all room types, rates, and availability, and up-sell services whenever possible.
• Take ownership of guest issues, addressing complaints promptly and in line with established procedures. Report to a supervisor for further follow-up if needed, and complete glitch reports when necessary.
• Ensure the safety and security of guest rooms by following emergency and fire procedures, and encourage guests to use Safe Deposit boxes (El-Safe) in accordance with hotel policies.
• Be knowledgeable about hotel facilities, functions, major city attractions, and events to provide guests with accurate information. Maintain a professional, courteous relationship and effective communication with all hotel personnel.

Requirements

• Minimum O Level
• Willingness to work rotating shifts.
• Min 1-2 years of customer service experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R2198636 (Oh Puey Xin)

Nature of Service:

1. Identification and assessment of current state processes based on interviews, focus group discussions, data gathering, etc.
2. Development of future state processes in consultation with stakeholder groups including the Authority’s contractors/vendors.
3. Facilitation of stakeholder group discussions or workshops to gather requirements, seek concensus on proposed future state processes, etc.
4. Documentation of process models using the Authority’s preferred tool.

Required Role’s competencies, skills & knowledge

1. Relevant credentials and qualifications.

Minimum 3 years (or 5 years for Senior Deployed Staff) of relevant experience in performing the Role.

Our Client is a Singapore based company in Hospitality industry with global presence. Due to business needs, they are now recruiting a Guest Experience Officer to be part of their Customer Service team for ongoing transformation projects. They are located Islandwide - easily accessible.

Duties:

• Provide courteous and efficient service, striving to fulfill each guest's request whenever possible. Ensure all telephone calls are answered promptly, within three rings.
• Be well-versed in all room types, rates, and availability, and up-sell services whenever possible.
• Take ownership of guest issues, addressing complaints promptly and in line with established procedures. Report to a supervisor for further follow-up if needed, and complete glitch reports when necessary.
• Ensure the safety and security of guest rooms by following emergency and fire procedures, and encourage guests to use Safe Deposit boxes (El-Safe) in accordance with hotel policies.
• Be knowledgeable about hotel facilities, functions, major city attractions, and events to provide guests with accurate information. Maintain a professional, courteous relationship and effective communication with all hotel personnel.

Requirements

• Minimum O Level
• Willingness to work rotating shifts.
• Min 1-2 years of customer service experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R2198636 (Oh Puey Xin)