As a Customer Service Officer, you will provide:

• Personalized service over the telephone to customers on banking products, accounts, and services enquiries in an effective and efficient manner.
• Handle email enquiries and live chats.
• Understand customers' needs and provide appropriate/ customized solutions.
• Identify cross-sell opportunities (ie. banking platforms) during customer interaction.
• Gather customers' feedback and provide timely feedback to the Team Lead on issues for improvement.

We are looking for passionate, customer-focused individuals:

• Preferably with prior customer service experience in a call centre environment.
• Demonstrates good communication skills and able to work in a pressurized and highly driven environment.
• Minimally a Diploma holder. Fresh graduates are welcomed.
• Comfortable to work rotating shift hours including weekends and public holidays.

Job Description:

• To consistently meet the Customer Centre targets set (KPI’s) without compromising quality of service delivery.
• To ensure accuracy and compliant for all customer’s requests
• To successfully cross-buy the Bank’s products and services
• To successfully migrate customers to Bank’s digital platform by understanding customers’ wants and needs.
• To adhere to professional standards of behavior and conduct in dealing with customers and fellow CSOs.
• Flexibility in work deployment when business needs arise.
• Support and protect the DBS brand by creating positive discussions in the social media community and to ensure message consistency across the different online platforms.
• Support Operations in managing and resolving requests related to customers’ follow up and transactional request fulfillment. (Fulfillment Team) ensure message consistency across the different online platforms.

Interested candidates kindly submit your updated CV in a Word Format to: [email protected]. Only shortlisted candidates will be notify. Thank you.

MNC Logistic Company

Location: East side, Changi

5days work

Basic + AWS + VB

Warehousing & Distribution of Service Parts Logistics

Responsibilities:

· Manage Contract / Service Parts Logistics warehouse and distribution business for MNC Customer in Electronics & Electrical industry

· Oversees regional operations for Contract / Service Parts Logistics across Asia Pacific and Japan

· Main point of contact for MNC Customer’s Regional Operation team based in Singapore

· Co-ordinate with Internal country logistics teams in South Asia & Oceania (Singapore, Malaysia, Philippines, Sri Lanka, Vietnam and others) and Japan on day-to-day operations matters and service performances

· Attend and lead external & internal meetings on Business Performances matters and Operational Excellence initiatives

· Project implementation and support Contract / Service Parts Logistics warehouse operation by using WMS, TMS and other tools

· Build good relationships and foster strong rapports with MNC customer & Internal stakeholders

· Work on logistics solutions with Internal country logistics teams to increase work efficiency & productivity of Contract / Service Parts Logistics warehouse and distribution programs for MNC Customer

· Assist department head in analysing reports to formulate business strategies

· Support regional opportunities to expand business share of MNC Customer

Job Requirements:

· Minimum Diploma in Logistics or Supply Chain or equivalent preferred.

· Minimum 5 years of relevant experience in Warehousing & Distribution (Service Parts Logistics background will be an added advantage)

· Computer Literate (MS Office, Excel, PowerPoint)

· Basic WMS, TMS system knowledge and usage (AS400, CargoWise system background will be an added advantage

HOW TO APPLY:

Interested applicants, please click on “Apply Now”or email [email protected]

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Lim Wei Jye (Jaylyn)

EA Personnel Reg No: R24121213

Our client a freight forwarding company established in China with 11 strong years of market presence. They specialize in e-commerce and traditional freight, handling about 15,000 tons of airfreight per month.

The ideal candidate will possess a strong background in freight forwarding and a passion for delivering exceptional customer service. This role involves managing customer inquiries, coordinating airfreight shipments, and ensuring timely and accurate communication with clients and internal teams.

Responsibilities:

• Procure the most effective option based on rates, transit time, customers’ requirements,etc.
• Generate competitive quotations.
• Be part of the Control Tower for the region
• Act as the primary point of contact for customers regarding airfreight inquiries andshipments.
• Address customer questions and issues promptly, ensuring high levels of satisfaction.
• Manage the logistics of airfreight shipments, including booking, tracking, anddocumentation.
• Collaborate with carriers, customs brokers, and other stakeholders to ensure timelydeliveries.
• Identify and resolve any issues that arise during the shipping process, proactivelycommunicating with customers about any delays or changes.
• Utilize critical thinking to find effective solutions for customer needs
• Prepare and review shipping documentation to ensure compliance with internationalregulations and company policies.
• Maintain accurate records of all transactions and communications related to airfreightshipments.
• Work closely with the operations and sales teams to provide a seamless customerexperience.
• Assist in the development of operational improvements to enhance service delivery.
• Monitor customer feedback and service metrics, contributing to the continuousimprovement of processes and procedures.

Requirements:

• Bachelor’s degree in Logistics, Business Administration, or a related field preferred.
• Minimum of 3 years of experience in airfreight customer service or freight forwarding.
• Strong understanding of airfreight operations, regulations, and industry practices.
• Excellent communication skills, both verbal and written, with a strong customer serviceorientation.
• Detail-oriented with strong organizational and multitasking abilities.
• Proficiency in freight forwarding software (specifically Cargowise) and Microsoft Office Suite.

By sending your job resume to us, it shall be deemed that you have agreed and hereby give your consent to Merries Employment LLP in collecting, using and/ or disclosing your personal data for the purpose of accessing and processing your job application and/ or for future job opportunities within Merries and/ or with the client(s) of Merries. If you wish to withdraw your consent, please notify us.

We regret to inform only shortlisted candidates will be notified.

Merries Employment LLP

EA Licence No: 14C7362

Posting Personnel: Kong Fong Ting
EA Personnel Registration No: R1987853

Retail Associate

5 days including weekend and PH (off-days on weekdays), 44 hours per week

Salary: $1800 -$2500

Location: Jurong east & Jewel Changi and etc

Provides out-of-home imaging solutions and services to consumers in theme parks, attractions and special events.

Job scope:

• Provide professional photography services to guests at location
• Provide photography services at other designated locations
• Assist in daily store operations and sales activities
• Responsible, pleasant, guest-oriented
• Strong interest in photography and related services

Requirements:

• Able to work in weekends and public holidays
• Prior experience in photography service industry is preferred

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

• Up to 15 days Annual Leave + AWS + VB
• 1 Year Contract
• Up to $3000 Per Month
• West Area
• Healthcare sector
• Shift Roster Basis (40 hours a week)

Responsibilities:

• Provide exceptional customer service by thoroughly understanding and addressing the needs of each caller.
• Offer accurate and relevant information to effectively resolve inquiries over the phone.
• Schedule or reschedule appointments according to the caller's preferences.
• Manage additional administrative tasks, including email correspondence, referral requests, and emergency activations.

Requirements:

• Minimum Diploma in any discipline
• Prior working experience in contact centre is advantageous

By submitting your resume, you consent to the collection, use, and disclosure of your personal information per ScienTec’s Privacy Policy (scientecconsulting.com/privacy-policy).

This authorizes us to:

Contact you about potential opportunities.

Delete personal data not required at this application stage.

To withdraw consent, email [email protected].

All applications will be processed with strict confidence. Only shortlisted candidates will be contacted.

Law XinXuan Stesha - Outsourcing Team

ScienTec Consulting Pte Ltd - 11C5781

• Company located at Loyang Way

• Working hour: 9am – 6pm (Monday – Friday)

• AWS + Variable Bonus

• Excellent Welfare & Benefits

• Well Established Freight Forwarding Company

Job Scope

• Handle inquiries, prepare quotations, handle shipment activations and cross trade shipments.
• Coordinate with customers for their incoming, outgoing and cross-trade shipments.
• Coordinate with Overseas Agent for shipment activities.
• Understand import and export process.
• To complete all required documentations on time.
• To provide assistance with sales and marketing activities as required.
• Handle customer's issues, take appropriate action and / or notify relevant person and office to prevent a re-occurrence of customer issues.
• Ensure accurate data entry in reports.
• Any other ad-hoc task assigned.

Requirement

• Diploma / Degree in Supply Chain Management / Business Studies or equivalent
• 2 – 4 years of relevant working experience in related industry

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume:

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

YEOW CHANG FU (R23118759)

EA Recruitment Pte Ltd

EA License No: 21C0492

• Call Centre / Customer Service Experience
• No Exp Are Welcome To Apply - Training Will be Provided
• Office Hour / 5 Days Work Week (Able to work on weekends)
• CBD (Near to MRT)

Responsibilities

• Attend to enquiries via hotline or other channels eg emails
• Handle inbound and outbound calls, and sometimes emails
• Proper recording of conversation with customer in the CRM system
• Achieve / Exceed individual and team KPIs set by the management
• Maintain a positive and helpful approach in interactions with all customers
• Any other related ad-hoc duties as assigned

Requirements:

• Possess Call Centre / Customer Service experience
• No experience are welcome to apply & training will be provided
• Good communications and interpersonal skills
• Customer service oriented
• Good team player
• Able to work independently with minimal supervision
• Able to work on weekends (Will have some weekends off)

Other Information:

• Working Hour: Office Hour / 5 Day Work Week (including weekends)
• Location: CBD
• Salary: Up to $3100/mth + OT + AWS + VB

To apply please click on the APPLY NOW button or email your resume with the following details inside your resume for faster processing:

• Reason for leaving each past & current employment

• Salary drawn for each past & current employment

• Expected Salary

• Earliest availability date

We regret only shortlisted candidates will be notified. By submitting any application or résumé to us, you will be deemed to have agreed and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration.

Yoong Poh Feng

EA License | 14C7092

EA Registration Number | R1105076

• Working hours: Mon - Fri, 8.45am - 6pm
• Duration: 6 months contract (Jan 25 - Jun 25)

Job Description:

This role provides a professional TOP handover experience for customers and to assist in the timely rectification of defects/resolve of customers’ complaints satisfactorily, such that the organizational objective of providing quality and unsurpassed service is met.

• Unit inspection, readiness/preparation:

Conduct quality inspection of 100% of the units to identify defects for rectification, ensuring that home units handed over to home buyers are in good condition.

• Defects Rectification

Ensure defects rectification completed within stipulated timeline by liaising with main contractor and owners on rectification works and arranging joint inspections with owners on completion where necessary.

• Unit handover to owners

Assist the Customer Service team in the liaison with main contractor on handover preparation by ensuring that the handover kit is complete on time with complete information.

• Handling Customer Complaints/ feedback

Assist in the resolution of owners’ complaints arising from defects and other area and ensure Owners’ complaints resolved satisfactorily.

Requirements:

• Experienced with customer service/administrative experience.

We regret that only shortlisted candidates will be notified.

Interested applicants kindly click on “apply now” or send your updated resume to [email protected]

Jayden Kua Jing Yu
Registration Number: R24124814
EA License Number: 02C4944
People Profilers Pte Ltd, 20 Cecil St, #08-09, PLUS Building, Singapore 049705
http://www.peopleprofilers.com

Restaurang Assistant Manager

Requirements

1. Previous supervisory experience within a restaurant is preferrable.

2. Strong organizational and leadership skills.

3. Ability to resolve conflict in a professional manner.

4. Innovative and trustworthy.

5. Ability to remain impartial during conflict.

6. Available to work on shift schedule, including weekends and holidays.

Cindy Teng (EA Reg No: R2090544)

Active Manpower Resources Pte Ltd (EA Lic No: 06C3757)

The Job:

• Adept at translating business strategy into communications campaigns that are relevant, relatable, and effective.

• An excellent writer and builder of relationships, he or she has strong influencing, critical thinking, collaboration, and stakeholder management skills.

• Primarily responsible for External Communications, experience in integrating External, Executive, and Internal Communications is important, along with the ability to partner with the Marketing team to integrate campaigns and to cross-pollinate.

• Understand how to build PESO campaigns, as well as how to build and execute on earned KOL strategies.

• Reporting directly to the Senior Director for Strategic Communications.

• Play a pivotal role in ensuring effective communication strategies to drive organisation objectives and outcomes, via Strategic Communications.

The Role:

External and Executive Communications; Strategic Communications and Media relations:

• Understand and translate business imperatives into strong external communications campaigns and execute on them.

• Be familiar with traditional media, both local and regional, so that media campaigns, pitches, and media relationships are strong and on target.

• Be familiar with key technology and business media.

• Build creative, non-traditional Communications campaigns with both traditional and online media in mind.

• Build and execute on earned KOL campaigns.

• Work with agency to drive success as needed.

Storytelling and Messaging:

• Build strong narratives and messaging around key business imperatives and focus areas.

• Develop compelling content across various formats (briefing documents, executive LinkedIn content, press releases, news blogs, speeches, presentations).

• Ensure consistent messaging across all communication channels.

• Transform complex technical information into clear, engaging content for diverse audiences.

Crisis Communications:

• Maintain crisis communication protocols and procedures.

• Draft statements and responses during critical situations.

• Monitor potential issues and provide early warning signals.

• Coordinate with relevant stakeholders if in crisis situations.

Measurement and Analytics:

• Track and report on communication KPIs.

• Analyze media coverage and campaign effectiveness.

• Provide insights and recommendations based on data.

• Monitor industry trends and competitor activities with agency.

Internal Communications:

• Coordinating with other departments for aligned messaging, as needed.

• Developing internal newsletters and communication materials.

• Helping maintain internal communication channels.

The Requirements:

• Bachelor degree in Communications, Public Relations, or related field.

• At least 7 years of experience in internal communications and some experience in external & executive communications.

• Experience working in a fast-paced environment and collaborating with cross-functional teams.

• Strong written and verbal communication skills, with the ability to tailor messaging for different audiences and channels.

• Proven track record of developing and implementing successful communication strategies that drive engagement and support business objectives.

• Self-starter who possesses strong planning and organizational skills, very resourceful.

• Able to produce clear, factual and relevant information in written Business and marketing acumen and numerically inclined.

• Good project and budget management skills.

• Technology-savvy, proficient in Microsoft Office applications.

• Good writing skills.

• Story-telling ability.

• Excellent project management and organisational skills, with the ability to prioritise and manage multiple tasks simultaneously.

• Knowledge of current trends and best practices in communications, PR, and employee engagement.

• Team player with strong stakeholder management and positive outlook.

• Creative and with an eye for details.

• Confidence to interact and engage with Senior Leaders.

To Apply:

Please send your latest CV in word file to [email protected]

Kindly indicate your availability, current and expected remuneration package.

We regret that only shortlisted candidates will be notified.

Quinnox Solutions Pte Ltd (License Number: 06C3126)

Registered EA Personnel (Reg. No.:R1111100)

Job Description:

Responsible for delivery of time-critical projects related to customer acquisition and demographics maintenance, client screening enhancements, sanctions and controls, Anti-Money Laundering transaction monitoring, customer householding data governance, and end user computing remediation. Provide direction and technical leadership on complex, high-impact projects throughout all phases of the development and implementation process with a primary focus on regulatory compliance initiatives. Manage data related to classification and accountability, conduct root cause analysis, prioritize issues, develop remediation plans, and implement effective tactical and strategic solutions. Analyze data and prepare and present regional/global reports related to risk assessments and monitor related issues and escalations. Lead reengineering efforts in business methodology, strategy, and organizational goals. Accountable for the management and execution of continuous data quality standards, controls, metrics, and Data Concern Remediation Management.

Qualifications:

• Bachelor’s degree or equivalent, in Computer Science, Computer Engineering, or a related field
• 6 to 8 years of progressively responsible experience in the job offered or in a related IT occupation performing data analysis within the information technology industry.
• Six (6) to Eight (8) years of experience must include:
• Working with data governance, data risk control frameworks, Enterprise architecture frameworks, and policy development to ensure compliance with industry regulations and standards and optimize enterprise-wide data management practices.
• Utilizing data and analytics tools, systems, and processes as well as Enterprise Architecture Platforms, Anti-Money Laundering, Know-Your-Customer, Customer Due Diligence, Householding, Master Customer Record process, and systems to leverage insights for strategic decision-making, enhancing regulatory compliance, and streamlining operational efficiency for improved customer experience and risk management outcomes.
• Utilizing Data Operating Model practices, Data Governance, and Data Compliance within a financial services firm to establish and maintain a robust framework for data management, optimizing data quality, and facilitating strategic decision-making processes.
• Assessing and challenging adherence with policies and standards including data quality and adoption of data governance capabilities and initiatives
• Utilizing project management methodologies and tools to plan, execute, and monitor projects in listed domains, ensuring timely delivery, resource optimization, and stakeholder satisfaction while adhering to budgetary constraints and quality standards.

Highlight:

• Permanent job opportunity
• Great remuneration & benefits
• Great career progression
• Fun & fast pace environment
• With working experience in Global Freight Forwarding company is preferred.
• Location: Central

Responsibilities:

Logistics Project Planning and Implementation Management

• Recommend the appropriate logistics automation solutions that align with customer requirements, aiming to achieve quality objectives, service standards, and inventory accuracy.
• Execute the implementation plan, including sourcing, proposal development, feasibility testing, technical specification assessments, purchasing automated warehouse equipment, and setting up the new warehouse.
• Collaborate with the Logistics Systems Integration Engineer to develop an automation technology database to monitor capacity, costs, and system connectivity.
• Plan and manage the complete project lifecycle, including timelines, budgets, and resource allocation.
• Provide user training for key users to ensure successful adoption of the new systems.

Enhancement of Logistics Automation Process

• Establish KPIs and evaluate the performance of the applied automation equipment to determine achievement rates.
• Identify process exceptions, develop recommendations, and implement process improvements.
• Monitor and report operational performance, including work efficiency, ROI analysis, and productivity, to management.

Logistics Automation Consultation

• Explore new automation technologies (software and hardware) and stay updated on the latest market trends to develop relevant strategies.
• Conduct operational simulations to enhance capacity by implementing optimal automation solutions for customers.
• Collaborate with internal and external stakeholders i.e external suppliers/ technology consultants/ equipment suppliers.
• Support Regional Head Quarter with any other Logistics Automation Optimization assignment.

Requirements:

• Bachelor’s degree with major in Industrial Engineering, Operations Research, supply chain and logistics management or related technical engineering field.
• Minimum 8+ years of related working experience in Global Logistics Company (Minimum 6+ years' experience is required for Master degree holder).
• Work experience in Global Freight Forwarding with experience in setting up automation solutions in in a logistics environment and relevant role (design warehouse automation equipment such as ASRS, AGV, DPS, DAS, etc. and setup warehouse) is a must.
• Deep understanding of Global Logistics Automation, WMS/WCS.
• Proficient in Logistics Automation Simulation.
• Able to select Optimal option and application for automation equipment.
• Good in warehouse automation layout design by using tools such as Autocad, Sketchup, CAD.
• Experience in end to end project management.
• Experience in developing and applying New technology for Logistics Automation
• Logistics Center Operation experience.
• Experience in leading projects by simulating using Automode, Flexsim, Arena.
• Experience in carrying out optimization part (Operation Research) Projects.

HOW TO APPLY:

Interested applicants, please send your latest resume to [email protected] or click on “Apply Now” and provide the below details in your resume.

• Last drawn salary
• Expected salary
• Notice period
• Reason of leaving

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Lim Dick Sern (Dick Sern)

EA Personnel Reg No: R22106832

Job Scope

As the Restaurant Manager, it is an important leadership position within our Restaurant Operations team, you’ll be responsible for the daily management of the restaurant whilst leading & developing your team. As a leader, you’ll be looked upon as a calming force when the heat’s on. On any given day you will be leading the team through busy service periods, crew training, proactively improving guest experience, managing food safety and food quality, managing inventory and restaurant financials as required.

What we’re looking for

We’ll provide you with the support required to get the mechanics right. We’re scouting for attitude, maturity and energy. If what we’re doing strikes a few chords, we’d love to opportunity to find you a place in our team.

• Running a shift at GYG is intense but rewarding, so to ensure you’re successful in the role, you’ll need experience. We appreciate ‘experience’ comes in may shapes and sizes – What we mean specifically is;
• Experience leading a team within a busy, high volume hospitality environment
• Experience delivering exceptional customer service
• Experience in managing restaurant financials (P&L)

Benefits

These are just some of the benefits that come with working at GYG:

• Attractive Salary $$
• Performance Incentives (quarterly)
• Rapid Career Growth
• 5 days work week and 2 days OFF, 44 hours
• Outpatient & Hospitalisation benefits
• Staff meals & discounted meals
• Sign-up bonus of $2,000
• Staff referral programme of $500
• Various types of leave entitlements
• Cultural celebrations – Day of the Dead and Cinco de Mayo (We just love to celebrate everything!!)

We guarantee you will have lots of fun at work and not a single day is the same!

ABOUT SEMBCORP INDUSTRIES

Sembcorp Industries (Sembcorp) is a leading energy and urban solutions provider, led by its purpose to drive energy transition. Headquartered in Singapore, Sembcorp delivers sustainable solutions to support energy transition and urban development by leveraging it sector expertise and global track record.

For more information, please visit www.sembcorp.com.

PURPOSE AND SCOPE

Responsible for the reliability and availability of Water Treatment Plants assigned by the Head and ensure sites assigned meet the GHSSE and regulatory requirements.

KEY ROLES AND RESPONSIBILITIES

• Ensure plants are maintained to ensure sustainability, and to meet regulatory requirements and/or business quality specifications.
• Responsible for minimizing the impact of site operation to the environment, as well as complying with site-specific regulations, permits and GHSSE requirements.
• Ensure operational risks identified in Risk Register is monitored and mitigation measures in place at all times.
• Initiate career progression / development with HR on the direct reports.
• Responsible for full compliance of SOPs implementation.
• Implement work procedures and enforce SOPs to ensure effective safe work performance.
• Responsible for commercial matters with KAM (key account managers) and support functions to ensure process stability and business continuity.
• Responsible for ensuring operational risks are mitigated when ad-hoc error is detected.
• Ad-hoc operational support to plants outside Singapore, when required.
• Takes charge of Profit and Loss (P&L) for the plants, ensuring operational cost is within budget and explore opportunities for optimization.

QUALIFICATIONS & EXPERIENCE

• Degree / Masters in Environmental Engineering or Chemical Engineering.
• Minimum 10-years’ experience in operation of plant with minimum 5-years in managerial position handling more than 10 staff, including operators.

Preferred Skills & Characteristics

• Strong leadership to lead the team to operational excellence and build a systematic approach of competent operation team.
• Ability to lead the team to analyze issues and propose solutions.
• Anticipate and intervene to avoid aggravate of plant issues. Ability to make tough decisions as required.
• Good team player and able to deliver results within tight deadlines.
• Strong interpersonal, communication and presentation skills.
• Independent with initiatives, resourceful and positive attitude.
• Well versed in company policies, GHSSE and regulatory requirements.
• Well versed in SOPs and able to detect deviation during plant inspection.
• Organized and detail oriented.
• Willing to travel to support operations outside Singapore.

At Sembcorp, our shared corporate behaviours underpin all the work that we do in building a sustainable future:

• Institution-first Mindset – Put the interest of the Group ahead of individual interests.
• Collaboration – Deliver through collaborating across markets, businesses and functions.
• Accountability – Hold team and self accountable to deliver on our commitments.

You will be part of a team to champion workforce transformation and reskilling needs of the Facilities Management/Built Environment sector. You will need to possess a strong business acumen and be comfortable in communicating with all levels of stakeholders to understand their manpower challenges and propose the relevant WSG interventions:

• Diagnose key industry manpower challenges, gaps and identify opportunities through strategic engagement of partners and stakeholders
• Develop engagement plan, recommend appropriate solutions and track project progress via a data driven approach
• Develop deep understanding of the industries and be attuned to WSG’s initiatives to support enterprises in their human capital strategies
• Support the team in the development/refresh of the Jobs Transformation Map and related proof-of-concept project(s) to testbed scalability
• Forge effective partnerships/relationships with strategic stakeholders including partner agencies, unions, trade associations and key employers
• Support outreach, marketing and networking events to increase awareness and adoption of best practices/WSG initiatives

Requirements

• Industry Engagement and Business Development: Effective stakeholder engagement, with a focus on account/project management or consultancy. Utilise sector and trend analysis and government initiatives related to manpower/HR interventions/ training to drive business strategies and growth.
• Communication Skills and Data Analytics: Effective written and verbal communication skills, with proficiency in synthesizing and interpreting data and information to provide relevant insights and recommendations.
• Team Player: Ability to collaborate well within and across teams, comprehend and empathize with different viewpoints to accomplish shared objectives

All applicants will be notified on whether they are shortlisted or not within 4 weeks of the closing date of this job posting.

• Company: Japanese Ship Owner Organization
• Location: Tanjong Pagar (Nearest MRT)
• Position: Assistant Manager (Corporate Branding & Strategy) (Job ID: 19420)
• AWS + Variable Bonus

Job Description:

1. Branding:

• Collaborating closely with managers to assist in developing and executing the brand communication plans.
• Assisting and/or collaborating with managers to create, manage, and update brand communication guidelines and workflows.
• Assisting and/or collaborating with managers to execute of the brand communication plan in collaboration with relevant stakeholders across divisions, entities, and local countries in the Southeast Asia and Oceania region.
• Assisting and/or collaborating with managers to develop, manage, and update/improve regional branded materials, and manage and update global assets provided by the HQ CC division (Headquarters).

2. External communication: Enhance the Company brand's positive reputation in the public eye.

• Assisting and/or collaborating with managers to develop an annual communication plan and manage projects to ensure their successful execution as planned.
• Assisting and/or collaborating with managers to execute the communication plan in coordination with relevant stakeholders across divisions, entities, and local country offices in the Southeast Asia and Oceania region.
• Assisting and/or collaborating with managers to research, propose, and implement new or improved communication methods, including enhancing the company website, developing regional social media strategies, and utilizing other effective touchpoints as needed.

3. Internal Communication: Enhance employee engagement and workplace experience.

• Assisting and/or collaborating with managers to develop and execute an internal communication plan, including events, to foster transparency in information and knowledge sharing. This will help employees understand Company's brand value, business operations, diverse talents, and future opportunities across entities and local countries in the Asia and Oceania region.

4. Crisis Communication:

• Understand and follow crisis procedures as instructed and guided by GHQ.
• Assisting to provide support to GHQ upon request.
• Assisting to provide regional crisis communication guidance and training to employees.

5. Manage relevant outsources and partners:

• Lead and/or assisting to manage outsourced vendors and partners to execute communication plans, ensuring adherence to schedule and budget.

Job Requirements:

• A degree or diploma in communication, branding, marketing, or a relevant field is an advantage
• At least 5 years of relevant experience
• Experience working in branding and/or corporate communication within the maritime industry is an advantage
• Ability and skill to develop a communication plan under the supervision of a manager.
• Able to assist the manager in developing presentations.
• Demonstrated creativity and project management skills.
• Excellent verbal and written communication skills, adept at engaging with various stakeholders across divisions, countries, and entities.
• Positive motivation to challenge new areas, flexibility, resourcefulness, and excellent teamwork.
• Excellent understanding and experience in developing and managing corporate websites, social media (SNS), and other digital communication practices.

Interested applicants please apply directly for further shortlisting review.

We regret that only shortlisted candidates will be notified. Other applications will be updated to our database for future job opportunities.

By submitting any resumes or applications to Pasona Singapore Pte Ltd, you are considered to have read and agreed on the terms of our Privacy Policy, and consented to us collecting, using, retaining, disclosing your personal information to the prospective employers for their consideration.

Effective from 1 October 2020 under the new Employment Agencies (EAs) Licence Conditions,

EAs will be required to collect the personal data (e.g. NRIC number number for overseas candidates) of applicants referred to employers for permanent or contract job positions of at least six months with a fixed monthly salary of S$3,300 and above.

PDPA requirements on collection, use, and disclosure of personal data would not be applicable to EAs that are collecting such information as it is a regulatory requirement by Ministry of Manpower.

Please find Privacy Policy Agreement from the below link.

http://www.pasona.com.sg/privacy.html

Jeffrey Koh Kok Ann

EA Registration No: R1770345

Pasona Singapore Pte Ltd

1 FINLAYSON GREEN ＃09-02 SINGAPORE 049246

EA License No:90C4069

Responsibilities
• Acquiring new corporate clients for secured lending (Property)
• Manage and service existing accounts
• Promote company’s range of financial products and offer guidance on loans
• Generate & achieve KPI targets assigned
• Build a strong network of business contracts to generate referrals
• Prepare credit proposals involving financial analysis

Requirements

The ideal candidate will be a listener and a problem solver. You will be responsible for gaining a deep understanding of the clients' business objectives, challenges and creating strategic recommendations based off of this understanding. You will do so by building a strong relationship with our clients and analyzing our clients' data to increase the overall loan book

• Diploma or Degree in Business Management, Finance, Sales or related fields
• Minimum 0-2 years working experience with sales and sales support role
• Highly self-motivated, pro-active and result oriented
• Good interpersonal and communication skills
• Able to work independently while also contributing effectively to a team
• Strong understanding of customer needs and market trends
• Relevant work experience (unsecured lending (property) & experience in term loans and mortgage loans

Working hours: Mon to Fri, 08:30am to 05:30pm

Eligible for June bonus (1 to 2 months) + Dec bonus (1 month)

Email: [email protected]

EA License No: 93C4403

EA Regn No: : R1879742

FCC/AML Senior Specialist/Manager (Securities Firm)

Our client, a leading securities firm is seeking an experienced Senior FCC/AML Specialist/Manager to join their team

Responsibilities:

• Develop, implement, and maintain FCC policies, procedures, and controls in line with regulatory requirements.
• Monitor and update FCC frameworks to reflect changes in regulations and industry standards.
• Identify, assess, and manage risks related to money laundering, terrorist financing, sanctions, and fraud.
• Conduct risk assessments for new products, services, and client onboarding.
• Oversee transaction monitoring systems and ensure timely investigation of alerts.
• Prepare and submit regulatory reports, including suspicious activity reports (SARs).
• Design and deliver FCC training programs for staff to ensure awareness of compliance obligations.
• Serve as the primary point of contact for regulators and law enforcement agencies on FCC-related matters.
• Manage regulatory inspections, audits, and inquiries.

Requirements:

• Bachelor’s degree in Law, Finance, Business, or a related field; professional certifications (e.g., CAMS, ICA) are highly desirable.
• Minimum of 8–10 years of experience in FCC within the financial services or securities sector.
• In-depth knowledge of AML, CFT, sanctions regulations, and securities industry compliance standards.
• Proven experience with regulatory reporting, risk assessments, and transaction monitoring systems.

Office Location: Singapore, Central

Interested candidates kindly forward your CV to [email protected] (Ethel Tan Seok Khoon, Reg No: R2096281). Feel free to forward this great opportunity to someone who would be a great fit for this role.

All information will be kept strictly confidential. We regret to inform that only successful applicants will be contacted.

PeopleSearch Pte Ltd

EA License No: 16S8057

Job Scope

As the Area Manager, it is an important leadership position within our Restaurant Operations team, you’ll be responsible for developing Restaurant Managers and managing a few outlets. As a leader, you’ll be looked upon as a calming force when the heat’s on. On any given day you will be leading the team through busy service periods, training, proactively improving guest experience, managing food safety and food quality, managing inventory and financials for multiple outlets.

What we’re looking for

We’ll provide you with the support required to get the mechanics right. We’re scouting for attitude, maturity and energy. If what we’re doing strikes a few chords, we’d love the opportunity to find you a place in our team.

• Experience in delivering exceptional customer service
• Experience in leading various teams
• Excellent interpersonal and communication skills
• Experience in financial acumen and numeracy (P&L) for various outlets
• Strong computer/IT skills (such as G Suite)
• Excellent time management and have the ability to work independently as well as within teams

Benefits

These are just some of the benefits that come with working at GYG:

• Attractive Salary $$
• Performance Incentives (quarterly)
• Rapid Career Growth
• 5 days work week and 2 days OFF, 44 hours
• Outpatient & Hospitalisation benefits
• Staff meals & discounted meals
• Sign-up bonus of $2,000
• Staff referral programme of $500
• Various types of leave entitlements
• Cultural celebrations – Day of the Dead and Cinco de Mayo (We just love to celebrate everything!!)

We guarantee you will have lots of fun at work and not a single day is the same!

Responsibilities:
- Oversees operations of the outlet, ensuring compliance with health, safety, food handling, and hygiene standards
- Hires and trains staff
- Organizes and oversees the staff schedules
- Ensures customer satisfaction, handles and resolves customer complaints
- Manages and maintains stock inventory
- Reports daily sales and other adhoc duties assigned

- Prepare food orders.

Requirements:
- Minimum 3 years of experience in F&B
- Excellent interpersonal skills with a focus on customer service
- Familiarity with food handling, safety, and other restaurant guidelines
- Singaporean/PR

- Preferably able to start work immediately

Benefits:
- Monthly Incentive Bonus
- Joining Bonus (For Full Time Only)
- Flexible Working Hours
- Staff Discount
- Staff Meal
- Career Advancement Opportunities

Islandwide Locations: Jurong West, One-North, Woodlands, Yishun, Ang Mo Kio, Simei, Downtown East, Redhill, Dhoby Ghaut,Hougang, Bedok & Sengkang

Don’t miss out this great opportunity! WhatsApp our friendly HR:
HR Team : 9297 8413 / 9888 9975

The Junior Portfolio Manager supports the administration of insurance and/or reinsurance accounts and contracts, from establishing and maintaining contractual data, processing the insurance and/or reinsurance account bookings, claims handling and manage the related cash flow. This role also supports the underwriters in administrative activities related to the underwriting process.

Key duties and responsibilities

• Responsible for entries (Treaties) in the Accounting and Underwriting system/platforms and all further modifications
• Enter T&C (Terms and Conditions) into the accounting system with accuracy.
• Check contractual T&C (Terms and Conditions), submit them to Underwriters for signature and draw their attention in case of ambiguities or changes,
• Check and process of accounts and claims advices,
• Clarify discrepancies of accounts and claims with underwriters/ claim experts/ cedents/brokers
• Manage low complexity accounts, following standard procedures under guidance of a Senior Manager
• Manage cashflow including setting-up of client bank accounts in the accounting system, processing of outgoing/incoming payments and follow up on pending payments and open balances,
• Perform ICS controls (Internal Control System) according to relevant guidelines and pro-actively support Underwriters in the performance of these controls,
• Monitor client accounts / statistics by using internal reports, perform data analysis and support Stakeholders with reports and statistics,
• Ensure compliance with sanctions and embargos by scanning respective lists and forward to Underwriter/Legal for further investigation if needed,
• Ensure completeness and proper filing of underwriting, accounting and claims documentation DMS (Document Management System)
• Maintain good communication with clients by attending internal and external meetings and workshops as required.
• Be accountable for internal and external audit purposes.

Required experience & competencies

• Bachelor / completed commercial internships (ideally in re-/insurance company) or equivalent
• Basic insurance and reinsurance knowledge and eagerness to deepen expertise.
• Working experience in (re-/insurance) accounting and underwriting assistance and/or controlling preferable
• Advanced MS Office skills (focus on MS Excel, Power Query)
• Business Object skills beneficial
• Power Bi, Tableau, skills beneficial
• Advanced analytical skills and accuracy
• Advanced communication and team collaboration skills with both internal and external stakeholders and team members
• Sense of reliability and responsibility

We are seeking an experienced regulatory and financial analyst on a 12 months extendable cotract role. This is on a project basis.

We are looking for a candidate with expertise in IFRS 17 and a background in the insurance industry, or candidates with Big 4 audit or consultancy experience, to join our team.

This role involves performing end-to-end analysis of business processes to identify gaps, enhance controls, and support the system change exercise. The successful candidate will play a key role in maintaining control strength and facilitating the stabilization of the financial reporting process post-system change, under guidance.

Key Responsibilities:

• Analyze and assess business processes to identify gaps and enhance controls in line with IFRS 17 requirements.
• Support system changes and ensure that financial reporting processes remain robust and compliant.
• Produce financial reports and develop strategies based on financial research.
• Guide senior executives with strategic decision-making for long and short-term goals.
• Monitor day-to-day financial operations, including payroll, invoicing, and transactions.
• Oversee the financial department, including assisting and managing financial assistants and accountants.
• Contract outside services for tax preparation, audits, and other financial needs.
• Track company’s financial performance, identify improvement areas, and propose methods to minimize financial risk.
• Research and analyze financial reports and market trends.
• Provide actionable insights to senior executives to aid in decision-making.
• Review and prepare monthly and annual financial reports.
• Present financial reports to board members, stakeholders, and clients.

Qualifications & Skills:

• Experience with IFRS 17 implementation in the insurance industry or Big 4 audit/consultancy experience.
• Strong analytical and financial modeling skills.
• Excellent communication and presentation skills.
• Ability to manage complex projects and support system changes.
• Detail-oriented with a strategic mindset for financial management.

This role offers the opportunity to directly contribute to enhancing financial controls and processes during an important system transformation.

Argyll Scott Consulting Pte Ltd

Our client, a fast-growing IT solution provider in Singapore, offers comprehensive IT support services tailored to customer needs, delivering innovative technology and outsourcing solutions to meet evolving demands. They are seeking a client-focused Resource Service Delivery Manager to oversee Manpower Augmentation services. This role ensures efficient delivery of client’s Project manpower needs while upholding quality standards.

Key Responsibilities:

• Oversee the recruitment, selection, and onboarding of highly skilled talents in alignment with client requirements.
• Act as the project owner, providing reports on SLA performance, employee performance, project challenges, and potential improvement solutions.
• Ensure the seamless deployment of talents to support client projects while adhering to policies and regulations.
• Collaborate with in-house recruiters to optimize hiring strategies and meet manpower demands within deadlines.
• Lead end-to-end staff augmentation services, ensuring contracted SLA fulfilment, operational excellence, and efficient resource allocation.
• Serve as the primary point of contact for clients, ensuring their manpower needs and project goals are fully understood and achieved.
• Build and maintain strong client relationships through regular performance reviews and proactive issue resolution. Proactively identify and mitigate risks to maintain client satisfaction.
• Provide clients with regular updates and insights on talent performance and project progress.
• Build and maintain strategic relationships with internal stakeholders and customers.
• Lead and coordinate HR operations for deployed resources, including contracts, payroll, compliance, and grievance resolution.
• Develop and implement efficient processes to uphold high standards of service delivery.
• Monitor project timelines, resource allocation, and overall satisfaction to ensure client success.
• Provide monthly service performance reporting and ensure P&L accountability, including invoicing accuracy and collections.
• Manage and mentor a team of recruiters, resourcers, and HR operations staff, fostering a collaborative and high-performance culture.
• Set clear performance goals for the team, providing ongoing coaching and feedback.
• Guide junior on-site team leads to deliver services that meet or exceed expectations.
• Manage talent retention, deployment, and transitions as required.
• Champion professional development and training initiatives to enhance team capabilities.
• Track and analyse key performance metrics for deployed resources and team operations.
• Prepare and present detailed reports to internal stakeholders and clients on resource utilization, project outcomes, and areas for improvement.
• Provide monthly/quarterly reporting (covering both clients and employees) on service metrics, performance, and market trends.

Requirements:

• Bachelor's or Master's degree in IT or a related field, with over 10 years of experience in IT outsourcing and at least 3 years in direct team management.
• Familiarity with ITIL v4 (certification preferred) and PMP certification is highly desirable.
• Strong organizational and leadership abilities, with the capacity to manage diverse teams effectively.
• Proven experience working in a matrix environment and managing partnership relationships.
• Proactive and adaptable, with the ability to maintain a balanced perspective to achieve mutually beneficial solutions.
• A strong customer service orientation, focused on exceeding client expectations.

Only Short-Listed Candidates will be Notified & Contacted.

PrimeStaff Management Services Pte Ltd

EA License No.: 95C5411

EA Personnel Reg. No.: R1106591

We see a Test Manager as a Project Manager with focus on testing, validation, and quality. You will operate in large and complex projects, where you cooperate and communicate with many stakeholders across the organisation. You are robust, structured, and flexible; you have a keen cultural awareness and enjoy having a dynamic workday where you put your great collaboration skills to use. Furthermore, you:

· See yourself as a Project Manager or you have the ambition to go in that direction.

· Have good communication skills, both verbally and in writing (English).

· Enjoy working in other countries for longer periods of time.

· Understand software development processes.

· Know how to multitask and prioritise your tasks.

· Are proactive and constructive in your approach to your assignments and in your teamwork with stakeholders from different cultures and with different personalities.

· Know your way around IT systems..

Ensuring the quality of our systems

As a Test Manager, you will be involved from the beginning of our projects. You will be an active member of the project management team of the project that you are working for, and from the very beginning of the project your focus will be on quality, validation of requirements, and commissioning strategy. Furthermore, you will be involved in decisions on how and when mechanical, electrical and software components will be tested. We will train you in our products and processes as well as in our test and commissioning strategies.

Job Scope:

· Create an overall Integrated Test Plan (ITP) for the project.

· Decide on a decommissioning and commissioning strategy.

· Work together with the Project Manager and the Technical Project Manager on risk management, to ensure that the right balance is found with regard to what to test.

· Contribute to the schedule, budget, resource plan and site management plan.

· Review test cases from all internal stakeholders as well as from suppliers.

· Organise Factory Acceptance Testing (FAT), both on emulators and on physical test loops.

· Lead the test and validation process on sites where we commission our systems.

· Communicate with our clients regarding the progress of testing.

· Perform acceptance testing together with the people from the airport.

· Lead the process of requirement management.

· Work in our head office but also on site at the place of installation, for a longer period.

Qualifications

- Bachelor’s Degree or Diploma in Mechanical, Civil, Electrical Engineering or Business Administration

- 3-5 years of project experience, with a proven track record of hands-on experience as a Test Manager.

- Project Management experience and proficient in project management tools (e.g. MS Projects or Primavera, PowerPoint) will be an added advantage.

- Excellent communication (oral and written), interpersonal, conflict management, negotiation skills, and teamwork.

- Organized, strong analytical and problem-solving skills.

- Leadership skills.

- Must be willing to travel.

Job Responsibilities

• Plan, execute and manage insolvency and restructuring engagements such as liquidation, receivership, judicial management, scheme of arrangement, special accountant, debt restructuring and bankruptcy work
• Liaise with internal and external stakeholders such as clients, creditors, debtors, etc. in writing as well as business meetings
• Review financial position, conduct financial analysis and develop turnaround strategies for clients in financial distress
• Participate in business development and client relationship management
• Review and ensure completeness and quality of work and compliance of all statutory and/or regulatory requirements of the engagements
• Assist the Director in practice development matters and activities
• Coach, motivate and develop junior members within the team

Job Requirements

• Degree in Accountancy, ACCA, CA or equivalent professional qualification
• Able to work independently and lead in a team, manage projects and meet project deadlines
• Candidates with at least 2 to 3 years of proven and relevant insolvency experience in PAC firms will be considered for the Senior position. Candidates with more than 3 years of relevant experience may be considered for the Assistant Manager position.
• Strong business acumen and logical thinking / analytical skills
• Excellent verbal and written communication, negotiation, and interpersonal skills.