Outbound Call Agent (Call Centre)

Salary: $ 2000 - $ 2800
Working Hours: Monday - Friday (9am - 6pm)
Location: Bukit Merah

Responsibilities:

• Handling inbound calls on payment related to hospital bills
• Making outbound calls to follow up on payment related to hospital bills
• Receivables management
• General customer service duties
• Handle patient enquiries, provide billing information to patients
• Sending statement of accounts

Requirements:

• Relevant experiences
• Proficient in Microsoft Office applications (MS Word & Excel)
• Candidate must possess at least Higher secondary / Pre-U /A level / College, Professional Certificate or equivalent

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

What are we looking for?

SentinelOne is seeking a dynamic and accomplished leader to shape and expand our rapidly growing APJ Customer Success and Renewals teams. This hybrid role requires expertise in both areas to drive team excellence and ensure customer satisfaction.

We’re looking for someone with a technical mindset, exceptional relationship-building abilities, and a talent for creating win-win outcomes for customers and the company alike. If you’re passionate about advancing cutting-edge technology while working in an innovative, supportive culture, we invite you to join us in shaping SentinelOne’s future in the APJ region.

What will you do?

• Lead and develop a team of Customer Success Managers and Renewal Sales Representatives covering various markets and segments across APJ.
• Manage accurate forecasts, set business expectations, and effectively communicate results to senior sales management.
• Supervise and execute end-to-end sales activities, including deal assessments, quoting, commercial negotiations, and deal closures.
• Provide coaching, guidance, and best practices to enhance sales effectiveness.
• Measure and report against KPIs, and create ad-hoc reports as needed.
• Proactively manage your team's funnel and assignments to ensure timely renewals.
• Conduct quarterly business planning, with a focus on delivering targets.
• Assist in recruiting, hiring, and training to maintain a high-performing Renewal Sales team.
• Gain and maintain expertise in SentinelOne products and offerings.
• Inspire and motivate individuals through leadership, coaching, creative incentives, and recognition of achievements.

What experience and knowledge should you bring?

• 5-7 years of leadership experience, which includes managing an APJ Customer Success and Renewals Team.
• Experience in customer success driving satisfaction, adoption, and retention.
• Proven success in renewal sales management within an enterprise software vendor, preferably within cybersecurity.
• Skilled at building customer relationships and working with indirect go-to-market models involving channel partners and distributors.
• Proficient in Customer Success tools (e.g., Totango, Salesforce) and experienced in creating one-to-many and digital-touch strategies.
• Strong communicator with cross-cultural experience and a proven ability to manage customer expectations effectively.
• Experienced in leading and mentoring teams, fostering collaboration, and driving results in B2B and SaaS settings.
• Technical aptitude for understanding customer challenges and providing best-practice solutions.
• Thrives in fast-paced, multitasking environments, with strong organizational and analytical skills.

Who we are

Contentsquare is a global digital analytics company empowering the brands you interact with every day to build better online experiences for all. Since our founding in France in 2012, we have grown to be a truly global and distributed team – known as the CSquad – representing more than 72 nationalities across the world.

In 2022, we raised $600M in Series F funding and we were also recognised as a certified Great Place to Work in France, Germany, Israel, US and UK.

Our APJ team has doubled in size this year and we are just getting started! To achieve our ambitious goals, we will be expanding our Enterprise Sales teams in Singapore, Australia, Japan and India over the next 2 years. We are keen to speak with motivated and talented people to explore opportunities together. If you wish to learn from the best and contribute your unique perspective to an industry leader, apply with us today and we will be in touch!

About the job

As an Account Executive, you'll join our growing APJ sales team to continue accelerating growth. You'll drive new business sales and collaborate with our global teams including our Sales Development Representatives, Solutions Engineers, and Customer Success Managers. Last year, we became the undisputed global leader in experience analytics - are you ready to join us and be part of what's next?

What you’ll do:

• Manage a team of CSMs across APJ
• Proactively recruit, enable, and retain a high performing team in alignment with the Contentsquare spirit. You inspire, coach and engage your team to achieve above and beyond their goals.
• You create intimacy amongst team members and business partners to develop an environment of trust where people can grow and thrive.
• Establish and implement a strategic business plan to ensure Contentsquare customers in APJ are consistently receiving value and are renewable.
• Through your team, you deliver the gross retention + net-dollar expansion number for your assigned book of business.
• Coach and develop your team members to become best in class Customer Success Managers
• Drive internal collaboration and open communication between Customer Success, Services, Product, Support and Sales.
• Build and maintain strong, long-lasting customer relationships.
• Create solid partnerships with customers to understand their business needs and objectives.

What you’ll need to succeed:

• Experienced in people and organization management (+5 years) in APJ market.
• You have the right skills to lead, manage and coach customer-facing teams.
• Demonstrate excellent listening skills, empathy and care of your team and customers.
• SaaS B2B Enterprise Customer Success Management experience in the digital analytics / martech industries
• The role will require a willingness to frequently travel across the region and globally to meet the needs of the job (key customer meetings, regional and global QBR’s etc.)
• Thorough understanding of enterprise account management and show a methodical approach to managing a territory.
• You have a track record of accurate forecasting in a SaaS organization. You lean into the administrative parts of your role.
• Display a Growth Mindset. You possess a curious approach to the business. You embrace continuous learning as a daily practice; you stay current on MarTech and SaaS thought leadership and best practice.
• You are Data Driven with strong business acumen that gives you great execution capabilities

Why you should join Contentsquare:

• We’re humans first. We hire dedicated people and provide them with the trust, resources and flexibility to get the job done
• We invest in our people through career development, mentorship, social events, philanthropic activities, and competitive benefits
• We are a fast growing company with a track record of success over the past 10 years, yet we operate with the agility of a startup. That means a huge chance to create an immediate and lasting impact
• Our clients, partners and investors love our industry-leading product

To keep our employees happy and engaged, we are always assessing the benefits/perks we offer to ensure we are competitive. Here are a few we want to highlight:

• Virtual onboarding, Hackathon, and various opportunities to interact with your team and global colleagues both on and offsite each year
• Work flexibility: hybrid and remote work policies
• Generous paid time-off policy (every location is different)
• Immediate eligibility for birthing and non-birthing parental leave
• Wellbeing and Home Office allowances
• A Culture Crew in every country to coordinate regular outings such as game nights, movie nights, and happy hours
• Every full-time employee receives stock options, allowing them to share in the company’s success
• We offer many benefits in various countries -- ask your recruiter for more information

Contentsquare is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

Your personal data is used by Contentsquare for recruitment purposes only. Read our Job Candidate Privacy Notice to find out more about data protection at Contentsquare and your rights. You can exercise your rights by using our dedicated Data Subject Rights Portal here.

Job Description:

This role will have responsibility for leading the team that makes every customer in their Major Area committed to ServiceNow for life and have the ability to marshal all customer resources to address any customer satisfaction, adoption, professional services, or renewal challenges within their Major Area, resulting in clear accountability, consistent service and one face to the customer.

This role also carries the lead responsibility for Customer Satisfaction and Success through the sale and delivery of our Impact and Services products and add-ons, as well as the relationship with Partners -- all of which are critical to the company’s short and long-term success.

Responsibilities

• Owns the overall success, renewal and growth for all customers in a defined Major Area
• Drives the alignment of customer success, expert services and transformational resources through adoption of innovative offers combined with market leading solutions that accelerate business value for our customers
• Focus on customer intimacy to deliver business impact and innovation to a customer’s business by understanding our customers’ key business issues and opportunities
• Create evangelists by listening to customers closely and delighting them with our user experience and service
• Create growth opportunities with new product features and enhancement information
• Build and nurture C-level relationships across accounts to solidify our partnership and commitment to the customer while penetrating the account deeper
• Create a consistent and valued customer experience developing and scaling repeatable methodologies and proven best practices
• Work closely with the Sales organization to develop and execute growth plans and strategies to drive License Agreements, expert services and customer success. This will also require territory and portfolio planning alignment with Sales.
• Establish relationships with leadership across sales, solution consulting, services, product, channel, and support leadership to ensure cross-functional alignment at scale
• Effectively build and establish relationships with partner consulting organizations to enable a go-to- market strategy
• Manage and achieve key business metrics including bookings, revenue, P&L, utilization, and expenses
• Customer obsessed mindset in driving value and NPS across all CEG pillars
• Be an inspirational leader and create a vibrant, inclusive culture that inspires people to do their best work. Provide Coaching, mentoring and an environment for growth, development and feedback to ensure the right skills and resources are in place for success.
• Operationalize key national/global programs as well as to ensure the team can scale to meet the needs of our customers and do more with less over time.

Qualifications:

Background and Experience

• A track record for building and growing a world-class organization through talent acquisition, onboarding, and retention, characterized by high productivity and excellent morale
• Proven market experience for the nominated Major Area
• Experience with the enterprise and demonstrated leadership to make rapid decisions and problem-solving in this environment.
• Excels in navigating a highly collaborative and highly matrixed environment
• Proven experience building and running a business with the right operational skills
• Proven track record working with Product Management to deliver customer functionality – in this case to drive adoption
• Demonstrated success in building a Services, Customer Engagement or Partner Engagement function

Desired Skills/Experiences

• Broad-based business and technology professional with 15+ years of experience leading a large, high-growth organization delivering software based business solutions to large and small enterprises in the areas of Sales, Marketing, or Services and Support
• 15+ years of work experience in a leadership position
• 10+ years of work experience in enterprise software within the nominated Major Area / Market
• 5+ years in experience in customer success or related role
• Strong P&L experience within a $15Bn+ enterprise
• Background in consulting is a strong plus.
• Can thrive in a demanding, fast-paced environment.
• Excellent leadership, management, and interpersonal skills.
• High EQ and ability to lead with positive influence.
• Ability to build an operating model with tools, processes and people to drive a scaled model for customer success.
• Detailed understanding of best practices for enterprise CRM systems and experience with complex CRM and IT deployments
• Ability to work independently and in a strong team environment, and to deliver on detail as well as strategy
• Passion for technology and innovation
• Strong understanding of Cloud / SaaS Computing and the business benefits; a former customer or Cloud / SaaS Software executive is desirable.
• Excellent communication and presentation skills
• Analytical and negotiation skills, particularly at executive levels
• Strong understanding of business processes and their implementation into enterprise applications
• A technical degree or technical pedigree
• Must be open to regional and global travel with close alignment with Sales and CEG leaders Globally

• Attend to incoming hotline calls from customers
• Conduct phone interviews and manage respondents' queries
• Ensure highest level of customer experience
• Data entry and administrative work
• Status update report to supervisor
• Handle escalated cases and follow up with respective respondents until resolved
• Conduct data verification of completed cases to ensure accuracy and reliability of data
• Met daily and weekly KPI
• Contract Period: 8 months to 1 year
• Office: Clarke Quay

Job Requirements:

• Singaporean
• At least 1 year of work experience in inbound call centre
• Excellent customer serviceskills
• Focus on quality and customer service
• Exceptional listening and analytical skills
• Excellent interpersonal skills
• Excellent problem solving and negotiation skills
• Able to work in fast paced environment

Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOLKELLY job application platform - GO https://go.persolkelly.com/job...By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tacand the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries. Suzana Binte Slemat (EAP No. R1989461) EA Licence No. 01C4394

• Working Days: 5.5 days, 9am-6pm / 9am-3pm
• Salary: $$2,500 - $3,500 + Bonus
• Lunch & Tea meals are provided
• Location: Sin Ming Autocity (Bishan / Upper Thomson)

Job Scopes:

• Provide excellent customer service and deliver memorable experience with service efficiency, effectiveness and quality.
• Handle phone or walk-in customer’s feedback/complaints/inquiries effectively and professionally.
• Maintain an effective communication to ensure customer retention
• Generate reports and suggest service improvement initiatives and processes.
• Perform cashiering duties
• Maintain and update appointments for servicing and repairs.
• To inform customers about our promotions and do a regularly follow up through phone calls reminding them that their vehicle is due for inspections.
• Upsell products and services to customers
• Other ad hoc duties assigned by manager

Interested applicants can email your CV to [email protected] or whatsapp to +65 89249206

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

Position title: TSBT Customer Service / Counter Sales

Salary: $1500 - $1800 + Allowance + OT (Gross up to $2000)

Location: Paya Lebar

Working Days: 5.5 Days Work Week

Working Hours: Monday to Friday 9am to 6pm, Saturday 9am to 1pm

Job Description:

• Deliver customer service to hotline calls, emails and walk-ins

• Processing of orders via various purchase options

• Processing enrolments of new customers

• Prepare daily sales report to ensure accurate payments received and stock quantities

• Assist with merchandise and spare parts purchase

• Filing of documents

• Checking of invoices with order forms to ensure invoices are keyed correctly

• Handle customer enquires

• Issue products to customers according to the purchases

• Packing of stock for deliveries and courier service

• Coordinate with courier to ensure timely delivery

• Daily stock count to ensure accurate and sufficient inventory level

• Order stock in to replenish

• Receiving of stock and arrangement of stock in warehouse

• Providing after-sales service (repair)

• Prepare inventory reports

• Any other ad-hoc duties

Requirements:
• Minimum 3 years of experience in customer service or sales administration

✅The Supreme HR Advisory Pte Ltd EA No: 14C7279

✅SAMUEL SIAW Reg No: R24124745

We’re looking for a Service Delivery Manager with experience in ICT service delivery, cloud solutions, and public sector projects. The SDM will lead the seamless delivery of critical services, acting as the primary point of contact for stakeholders and ensuring high-quality implementation, support, and management of ICT systems.

Key Responsibilities:

• Act as the single point of contact (SPOC) for all service delivery matters, including meetings, timelines, and service performance.
• Manage end-to-end service delivery by coordinating with cross-functional teams (Infrastructure, Security, and others) to ensure timely and efficient implementation.
• Oversee critical tasks, including system designs, change requests, equipment procurement, and documentation updates.
• Ensure compliance with government cybersecurity standards and manage risks by identifying issues and proposing mitigation measures.
• Lead monthly service reviews, progress updates, and ensure proper inventory and documentation of all hardware/software.
• Collaborate with vendors, internal teams, and public agencies to troubleshoot and resolve issues efficiently.

Candidate Requirements:

• 5+ years of experience in ICT service delivery, preferably in government or public sector environments.
• Hands-on experience with cloud solutions (e.g., AWS, Azure, GCP) and network infrastructure.
• Proven ability to manage large-scale ICT services and multi-stakeholder environments.
• Strong leadership, communication, and stakeholder management skills.
• Familiarity with service management processes and tools (e.g., JIRA, ITSM platforms).

Job Description

• Coordinate and monitor service arrangement. (Such as, Travel plans, accommodation, and VISA application etc)
• Handle administration and paperwork.
• Ensure efficient in assisting our clients with any requirements, handling feedback, provide direction and give suggestions.
• Prepare for consultation and recommendation report when required
• Handle clients’ mails, messages, and answering phone calls
• Supervise and ensure the smooth and efficient ongoing project
• Supervise on project budget, schedule, quality.
• Ensure clients receive an optimum level of service and care at all times
• Ensure vigilance of any service discrepancies
• Perform any other reasonable duties and responsibilities as requested by superior or management.

Requirements:

• Degree in Business Management/Project Management/Tourism/Hospitality.
• Min 5 years of relevant experience, preferably in field of hotel management, restaurant management, logistics, education, airport, or tourism industry.
• Familiar with working regulations and environment in Singapore and Asia Pacific.
• Self-motivated and open-minded with ample cultural awareness and eager to work in a multi-cultural environment.
• Proficient in Microsoft office and Project Management
• Good attitude, strong communication, interpersonal and customer service skills.
• Excellent judgment, attention to detail and ability to handle confidential information.
• Proficiency in Word, Excel, PDF,PPT and other Window Office programs
• Proven experience as concierge, customer service or from hospitality related industries would have advantage for this role.
• Having Experience service VVIP or VIP

Position Summary Statement:

Responsible for providing courteous and efficient food and beverage services to the guests according to the established standard of operations of the outlet.

The Food Service Crew Leader reports to the Supervisor.

Primary Responsibilities:

• To ensure that mis-en place/side station is all set up with food items, non-food items such as crockery and chinaware before the shift commences.
• To replenish supplies and linen as and when necessary.
• To ensure that tables under his charge have the correct cutleries and table settings before the shift commences.
• To meet, greet and lead guests to their seats.
• To take food and beverage orders and serve them.
• To clear and remove soiled dishes, and bring them to the dish washing area.
• To present bills to diners, collect payment and give to the cashier, return change or credit card to diners.
• To reset tables after use.
• To undertake any other related task/duty/assignment that may be given by the supervisor.

Customer Service Officer

• Working days & hours: 5 days, 8:45am – 5:45pm
• Salary: $2000 - $2500 + commission
• Main office at Tanjong Pagar. Working location will be at tourist desk (sentosa village, rasa sentosa & The Robertson house hotel) on rotation basis.

Requirements:

• Diploma or equivalent.
• 1-2 years of customer service experience, specifically in a hotel tour desk or similar role.
• Knowledge of Singapore attractions and tour packages.

Job Description:

1. Guest Engagement:

• Greet and engage with hotel guests, offering assistance and information.
• Provide details about Singapore attractions and available tour packages.

2. Sales and Promotion:

• Promote and sell Singapore attractions, tour packages, and related services to hotel guests.
• Assist guests with the booking of tours and activities.

3. Inquiry Handling:

• Respond promptly and courteously to guest inquiries regarding tours, attractions, and travel arrangements.
• Provide accurate information and recommendations.

4. Complaint Resolution:

• Address guest complaints and concerns with patience and professionalism.
• Take appropriate actions to resolve issues and ensure guest satisfaction.

5. Documentation:

• Maintain accurate records of tour bookings, guest preferences, and complaints.
• Collaborate with tour operators to confirm reservations and resolve discrepancies.

✅The Supreme HR Advisory Pte Ltd EA No: 14C7279

✅SAMUEL SIAW Reg No: R24124745

Customer Service Executive (5 months contract)

• Singapore Based (Tuas, Company Transport / Transport Allowance ($120) if candidate possess own transport)
• 5 Days work per week (Mon to Fri 8am to 5pm)
• $3200 to $3600
• 5 months contract role
• Diploma holder and above + At least 2 years relevant experience preferred

Responsibilities:
To receive all inquiries, take note of the caller’s particulars such as name, position, Company, telephone and facsimile numbers, and other relevant details for subsequent follow-up by sales staff.
To assist in preparing proposals based on verbal or written information provided by the Sales and Marketing staff.
To prepare invoices, monthly reports for consolidated billing.
To maintain and upkeep the filing system and software on all aspects of waste information.
To assist Customer Service Manager to ensure smooth daily operational in the team.
To assist Customer Service Manager and Director – Sales in matters relating to customer care (feedback and complaints), collate market intelligence and marketing communications.
To update customer database in respect of customers and potential customers.
To coordinate with the various departments, i.e. logistic and operations dept to ensure customers’ requirements are met.

Interested personnel kindly contact WhatsApp: https://wa.me/6592994753 (Marcus)

Tan Meng Liang Reg No: R23115923

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Indoor Sales Assistant

5 days, 8.30am- 5.30pm

Salary: $1800 -$2500

Address: Lentor

Job Description:

The Indoor Sales Assistant will work in an office environment to support the sales team, assisting with order management, customer follow-ups, and potential client sourcing. We are looking for a responsible and meticulous team member with strong communication skills.

Key Responsibilities:

Customer Relationship Management:

• Handle existing customer orders and follow up on shipments.
• Conduct follow-ups with current customers to understand product usage and identify opportunities for further collaboration.

Tender Support:

• Regularly check tender websites for relevant projects and filter those that align with company business goals.
• Assist in preparing documentation and organizing participation in tender activities.

Potential Client Sourcing:

• Gather contact information for potential clients and provide the outdoor sales team with details of 10 high-potential clients each month.

Requirements:

• Basic computer skills, familiar with office software (e.g., Excel, Word).
• Prior experience in sales or customer service

✅The Supreme HR Advisory Pte Ltd EA No: 14C7279

✅SAMUEL SIAW Reg No: R24124745

Company : Japanese MNC company in engineering and regional spare parts

Working Hour/ Location : 8.30am to 5.30pm (Mon - Fri) , walking distant from Tampines MRT

Remunerations - Basic + $200 mthly fixed allowance + 13 mths Aws + 2 times bonus payout + yearly increment + permanent staff benefit

Responsibilities:

• Oversee Customer Service Operations ie the end-to-end order processing workflow to ensure timely and accurate order fulfillment.

• To address customer inquiries, complaints, and escalations promptly, maintaining a professional and solutions-oriented approach.

• Monitor and track delivery status, ensuring customers are informed of progress and any delays, manage backorder follow-ups, ensuring timely resolution and customer communication.

• To review and approve customer discrepancies submissions such as claims and credit memos, within the SAP system.

• Collaborate with the warehouse and logistics teams to manage outbound order volumes and provide accurate forecasts for budgeting and manpower planning.

• To conduct regular meetings with customers, customer relationship and communication, internal staff, and cross-departmental teams to foster strong relationships and address issues.

• Monitor and follow up on overdue payments from customers, ensuring timely resolution and maintaining positive relationships.

• Travelling to meet up with suppliers as and when necessary.

• To compliance and performance reporting, to ensure compliance with Security Export Control regulations, including customer and end-user screening, as required.

• Prepare annual sales forecasts and update quarterly revisions based on actual performance and market conditions.

• Monitor monthly sales expectations, analyze variances, and identify key factors affecting sales trends and volume.

• To prepare and present monthly KPI reports for management meetings, highlighting achievements, challenges, and areas for improvement.

• Approve staff leave requests through the system, ensuring adequate coverage and smooth operations.

• Yearly and/or half-yearly goal settings with staff and half-yearly appraisals.

• Team development & administration, set departmental objectives and establish key performance indicators (KPIs) for individual team members to align with company goals.

• Able to travel oversea (if needed) adhoc basis for work-related purposes.

Requirements:

• Degree, Diploma in Business, Engineering or any other related discipline

• At least 5 to 8 years of relevant working experience in customer service, order management and delivery management

• Min 3 years experience in customer service operations supervisory, managerial role from engineering related, MNC environment

• Possess excellent communication skills, both verbal and written, with a focus on customer relationship management.

• Ability to manage multiple priorities in a fast-paced environment.

• Knowledge of SAP plus point, good in Microsoft Excel including functions such as VLOOKUP, PivotTables, and IF functions.

JOB ID : L9W9R674

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Please email your resume in a detailed Word format to [email protected]

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd

20 Cecil St, #08-09, PLUS Building Singapore 049705

DID: 6950 9725

http://www.peopleprofilers.com

Georgez Josiah LIM

License Number: 02C4944

Registration Number : R1108994

Please be informed that the personal data you provided by way of your job application to People Profilers will be collected, used and disclosed by or on behalf of People Profilers to determine or investigate your suitability, eligibility or qualifications for employment with People Profilers and/or its’ Clients and manage your application for employment with People Profilers and/or its’ clients, including identifying you as a potential candidate for future suitable positions and/or notifying you of any such positions, either existing or in the future.

Customer Service Executive (5 months contract)

• Singapore Based (Tuas, Company Transport / Transport Allowance ($120) if candidate possess own transport)
• 5 Days work per week (Mon to Fri 8am to 5pm)
• $3200 to $3600
• 5 months contract role
• Diploma holder and above + At least 2 years relevant experience preferred

Responsibilities:
To receive all inquiries, take note of the caller’s particulars such as name, position, Company, telephone and facsimile numbers, and other relevant details for subsequent follow-up by sales staff.
To assist in preparing proposals based on verbal or written information provided by the Sales and Marketing staff.
To prepare invoices, monthly reports for consolidated billing.
To maintain and upkeep the filing system and software on all aspects of waste information.
To assist Customer Service Manager to ensure smooth daily operational in the team.
To assist Customer Service Manager and Director – Sales in matters relating to customer care (feedback and complaints), collate market intelligence and marketing communications.
To update customer database in respect of customers and potential customers.
To coordinate with the various departments, i.e. logistic and operations dept to ensure customers’ requirements are met.

Interested personnel kindly contact WhatsApp: https://wa.me/6592994753 (Marcus)

Tan Meng Liang Reg No: R23115923

The Supreme HR Advisory Pte Ltd EA No: 14C7279

• Working days & hours: 5 days, 8:45am – 5:45pm
• Salary: $2000 - $2500 + commission
• Main office at Tanjong Pagar. Working location will be at tourist desk (sentosa village, rasa sentosa & The Robertson house hotel) on rotation basis.

Requirements:

• Diploma or equivalent.
• 1-2 years of customer service experience, specifically in a hotel tour desk or similar role.
• Knowledge of Singapore attractions and tour packages.

Job Description:

1. Guest Engagement

2. Sales and Promotion

3. Inquiry Handling

4. Complaint Resolution

5. Documentation

Interested applicants can email your CV to [email protected] or whatsapp to +65 89249206

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

• Working Days: 5.5 days, 9am-6pm / 9am-3pm
• Salary: $$2,500 - $3,500 + Bonus
• Lunch & Tea meals are provided
• Location: Sin Ming Autocity (Bishan / Upper Thomson)

Responsibilities:

• Provide excellent customer service and deliver memorable experience with service efficiency, effectiveness and quality.
• Handle phone or walk-in customer’s feedback/complaints/inquiries effectively and professionally.
• Maintain an effective communication to ensure customer retention
• Generate reports and suggest service improvement initiatives and processes.
• Perform cashiering duties
• Maintain and update appointments for servicing and repairs.
• To inform customers about our promotions and do a regularly follow up through phone calls reminding them that their vehicle is due for inspections.
• Upsell products and services to customers
• Other ad hoc duties assigned by manager

Requirement:

• Relevant experience

If you are interested to apply, kindly WhatsApp me your updated resume in DOC file and allow our Consultant to match you with our Clients.

Whatsapp: +65 8525 2419

Email: [email protected]

Tan Man Ee Reg No: R22108289

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

1,Provide First Call Resolution (FCR) technical support via phone and email. Ensure calls are answered and emails are responded in a timely manner.

2. Perform first level troubleshooting on all reported incidents and escalate incidents to 2nd level resolver groups as per work instructions.

3. Furnish and submit timely updates to customers on the status of outstanding issues within targeted Service Level 4. Maintain ownership of cases and follow-up on reported issues until closure and gather accurate and complete relevant information is recorded.

5. Manage customer expectations and notify Team Lead in the event of unusual surge in calls of a specific nature.

6. Handle initial classification/ prioritization of the incidents. Track the progress of resolution and provide regular updates for follow-up actions and incident status.

We are seeking a skilled and customer-focused Field Service Technician to join our team in Singapore, Singapore. In this role, you will be responsible for installing, maintaining, and repairing various electronic and electrical systems at customer sites, ensuring optimal performance and customer satisfaction.

• Install, troubleshoot, and repair electrical and electronic systems, including trace and X-ray technologies, at customer locations
• Conduct regular maintenance and service calls to ensure equipment functionality and reliability
• Provide exceptional customer service, effectively communicating with clients and addressing their concerns
• Document all service activities, including inspections, maintenance, and repairs, in a timely and accurate manner
• Manage inventory of parts and tools, ensuring proper stock levels and organization
• Collaborate with team members and senior technicians to resolve complex technical issues
• Stay updated on the latest industry trends and technological advancements
• Respond to emergency service calls within established response time goals
• Maintain a clean and safe work environment, adhering to all safety protocols and regulations
• Contribute to continuous improvement initiatives by providing feedback and suggestions for process enhancements

Company Overview

Our client is a global leader in elevator, escalator, and moving walkway solutions, renowned for its commitment to safety, innovation, and customer satisfaction. With a strong focus on delivering exceptional service and high-quality products, the company is dedicated to enhancing urban mobility and providing sustainable solutions for residential, commercial, and industrial buildings.

Reporting To: Fulfilment Manager

Role Objectives:

The Service Manager oversees elevator and escalator maintenance operations within a designated area. This role ensures alignment with company values and policies while driving sustainable growth by exceeding customer expectations.

Key Responsibilities:

1. Safety

• Implement, monitor, and manage safety protocols in compliance with corporate guidelines and employment laws.
• Ensure timely incident reporting for equipment failures, product safety issues, or near misses.
• Conduct toolbox talks, safety walks, and inspections to maintain a culture of safety.
• Ensure completion of Periodic Safety Inspections and address corrective actions promptly.

2. Business Growth & Profitability

• Manage operations within budget to meet reliability, cost, and profitability targets.
• Collaborate with the Service Contract Manager to convert equipment from free maintenance to paid portfolios and renew contracts with necessary adjustments.
• Recover lost maintenance contracts and explore repair and upgrade opportunities with customers.
• Optimize staffing needs, route organization, and workload distribution to improve operational efficiency.

3. Customer Satisfaction

• Build and maintain strong customer relationships to understand needs and address concerns promptly.
• Conduct periodic inspections to ensure service quality and client satisfaction.

4. Maintenance Fulfillment & Quality Improvement:

• Drive breakdown reduction programs in collaboration with technical teams to improve portfolio reliability and performance.
• Ensure the timely implementation of corrective actions as instructed by the head office.

5. People Development

• Enhance the technical and non-technical skills of the service team to ensure compliance with procedures and customer satisfaction.
• Address skill gaps and foster continuous development within the team.

Qualifications and Experience:

• Education: Bachelor’s degree, preferably in engineering, with financial understanding.
• Skills: Strong customer and people orientation, effective communication, and leadership capabilities.
• Experience: Minimum of 5 years in the service industry, ideally in industrial or engineering goods sectors.

This is an exciting opportunity for an experienced professional to lead and develop service operations while driving customer satisfaction and operational excellence.

To apply online please use the 'apply' function, and attach your updated resume.

(EA: 94C3609/R1442042)

What you'll do:

As an Institutional Sales Service Coordinator, your role will be pivotal in supporting the Relationship Management and Sales & Marketing teams. You will be responsible for managing a wide range of operational and administrative tasks, from coordinating travel arrangements to maintaining client data records. Your ability to anticipate needs, communicate effectively, and maintain organisation will be key to your success. Additionally, you will have the opportunity to assist with marketing activities, further expanding your skill set.

• Manage the administrative and operations functions of the Institutional Advisors team
• Coordinate travel, and courier arrangements for business trips and conferences
• Assist in the production of presentation materials
• Maintain client data records on Salesforce - C360 local system for all sales and business activities in Asia ex-Japan region
• Support the team in marketing activities such as sponsorship of industry and client conferences, preparation of marketing materials and all logistics relating to such activities
• Perform complex administrative and secretarial duties to ensure smooth office operations

What you bring:

The ideal candidate for the Institutional Sales Service Coordinator role is a meticulous individual with strong organisational skills. You should have a minimum diploma in Business related studies and at least two years' secretarial or administrative experience. Proficiency in both spoken and written English and Chinese languages is essential for this role. Your proficiency in Microsoft Office will enable you to produce high-quality presentation materials and maintain accurate client data records.

• Minimum Diploma in Business related studies
• Strong organisational skills and attention to detail
• Proficiency in both spoken and written English and Chinese languages
• Proficiency in Microsoft Office (Power point, Excel, Word, Mac)
• At least two years' secretarial/administrative experience

What sets this company apart:

Our client is a globally recognised firm that values collaboration, commitment, and empathy. They offer flexible working opportunities and generous pensions contributions. Their supportive leadership fosters an inclusive environment where every team member's contribution is valued. This is an excellent opportunity to grow your career within a company that prioritises employee development.

Do note that we will only be in touch if your application is shortlisted.
Robert Walters (Singapore) Pte Ltd
ROC No.: 199706961E | EA Licence No.: 03C5451
EA Registration No.: R1435983 Glen Chua

Full Time: 48h - 5/5.5/6 days

No split shifts.

Closed on PH and Sundays.

Staff meal provided

Italian cuisine, fast pased CBD Lunch crowd

cafe style restaurant, efficient good service is key.

- take order, key in order, cashiering

- barista experience a plus, not compulsory

- serve food, clear tables, set up tables for fast turnaround service

- stock taking, ordering, monthly reporting

- keeping within budget

- efficient and quality service

- fast and clean work attitude

(1 year contract - renewable)

Working Days: 5.5 days, 9am-6pm / 9am-3pm

Salary: $$2,500 - $3,500 + Bonus

Lunch & Tea meals are provided

Location: Sin Ming Autocity (Bishan / Upper Thomson)

Job Scopes:
1. Provide excellent customer service and deliver memorable experience with service efficiency, effectiveness and quality.
2. Handle phone or walk-in customer’s feedback/complaints/inquiries effectively and professionally.
3. Maintain an effective communication to ensure customer retention
4. Generate reports and suggest service improvement initiatives and processes.
5. Perform cashiering duties
6. Maintain and update appointments for servicing and repairs.
7. To inform customers about our promotions and do a regularly follow up through phone calls reminding them that their vehicle is due for inspections.
8. Upsell products and services to customers
9. Other ad hoc duties assigned by manager

Quah Siying (Jeslyn) R1982418

The Supreme HR Advisory Pte Ltd 14C7279

Contract period: 3 months (extendable!)

Work location: Novena

Working hours: Mon - Fri (830am - 5pm)

Salary: $15.05 per hour

Responsibilities

• Address taxpayers’ tax queries on the various tax types such as Individual Income Tax, Property tax over the helpline
• Promote and nudge taxpayers in the usage of our e-Services and chatbot
• Guide taxpayers on the step-by-step e-Filing procedures and provide advices on their filing and payment obligations

Requirements

• At least A level/diploma
• Able to commit immediately
• Good communication skills
• Candidate without experience are welcome to join as training will be provided

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg No: R23117066 (CHEW KIA ZHENG)

Established in 2001, Nanyang Institute of Management ("NIM") is a forward-looking premier education provider in the region. At NIM, we focus on "Nurturing Today for Tomorrow" with a student-centric culture that places learning needs above all else. We pride ourselves on the ability to offer an environment that is geared towards achieving academic and teaching excellence while nurturing our students as a whole.

We have an exciting career opportunity for the position of Student Service Executive and invite talented individuals to join us in our mission.

Job Description:

• Support the smooth running of day-to-day operational activities related to student services, including attendance management, payments, and stakeholder interactions.

Job Requirements:

• GCE O-Level, Diploma, or Bachelor’s degree in Business Administration, or a related field.
• 2 years of progressive experience in student services or administrative management within a private education institution is highly preferred.
• Ability to effectively plan and coordinate the execution of student services tasks.
• Ability to handle confidential information with discretion and professionalism.
• Ability to be operationally hands-on, possess a proactive mindset, and remain committed to delivering impactful results within stipulated timelines.
• Ability to demonstrate strong organisational and problem-solving skills