We are looking for a skilled Waiter or Waitress to take orders and deliver food and beverages to our customers.
The right Waiter/Waitress uplifts the dining experience for customers. We are looking for someone who will have the patience, personality and perseverance to thrive in this role.
Responsibilities
ā¢ Greet and escort customers to their tables
ā¢ Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies)
ā¢ Prepare tables by setting up linens, silverware and glasses
ā¢ Inform customers about the dayās specials
ā¢ Offer menu recommendations upon request
ā¢ Up-sell additional products when appropriate
ā¢ Take accurate food and drinks orders, using a POS ordering software,order slips or by memorization
ā¢ Check customersā IDs to ensure they meet minimum age requirements for consumption of alcoholic beverages
ā¢ Communicate order details to the Kitchen Staff
ā¢ Serve food and drink orders
ā¢ Check dishes and kitchenware for cleanliness and presentation and report any problems
ā¢ Arrange table settings and maintain a tidy dining area
ā¢ Deliver checks and collect bill payments
ā¢ Carry dirty plates, glasses and silverware to kitchen for cleaning
ā¢ Meet with restaurant staff to review daily specials, changes on the menu and service specifications for reservations (e.g. parties)
ā¢ Follow all relevant health department regulations
ā¢ Provide excellent customer service to guests
ā¢ Ensure Cleanliness of the Restaurant Serving Area and Toilet
Requirements and skills
ā¢ Proven work experience as a Waiter or Waitress
ā¢ Hands-on experience with cash register and ordering information system (e.g. Revel POS or Toast POS)
ā¢ Basic math skills
ā¢ Attentiveness and patience for customers
ā¢ Excellent presentation skills
ā¢ Strong organizational and multitasking skills, with the ability to perform well in a fast-paced environment
ā¢ Active listening and effective communication skills
ā¢ Team spirit