Job Description:

• Coordinates, prioritizes, and resolves issues encountered by the team.
• Optimizes the usage of manpower, standard time, equipment, and energy of the team.
• Escalates critical/complex issues that will impact the business and manage quality issues.
• Contacts customer & Dealers/Distributors, collects feedback, and establishes and maintains good relationship with customers, Dealers/Distributors.
• Responds to key customer complaints and carries out customer satisfaction investigations to ensure establishment of appropriate improvement plans.
• Forecast, monitor, and document financial performance against plan.
• Manage end-end aftersales service delivery and account receivable through Microsoft Business Central.
• Recruit, interview, hire and train technicians as required to meet workload demands, and company or customer expectations and requirements.
• Manage a team of service technicians direct reports, and a few in-house subcontractors.
• Manage parts, materials and tools procurement, and logistics scheduled maintenance, repairs, and emergency service calls.
• Engage in end-end process with subcontractors, from quotations comparison to site deliverables to invoice.
• Responsible for contract renewals and simple repair quotations process.
• Drive EH&S initiatives, create EHS awareness and monitor compliance
• Responsible for KPIs such as productivity, field expenses, Aftermarket Service Sales revenue/margins

Job Requirement:

• Degree/Diploma in Mechanical/Electrical/Electronic Engineering or equivalent practical experience.
• Min 3 Years of experience in a similar supervisory role within Aftermarket Service Industry
• Strong organizational and problem-solving skills.
• Excellent communication and interpersonal abilities.
• Proficiency in Microsoft Business Central or similar tools.
• Understanding of EH&S standards and practices.
• Passionate in picking up knowledge of Professional/Commercial Foodservice Equipment
• Meticulous and able to handle large volume of work with high accuracy.
• Independent worker who is reliable to deliver without supervision.

Job Description

· Work closely with business, distributors/end customers, internal customers to ensure timely delivery of equipment.

· Coordinate work process and information to ensure the timely arrival of heavy equipment or delivery information to customer.

· Ensure smooth running of daily service operation and resolve on-site operational issues and customer service level satisfaction.

·Liaising with existing customer and handling customer enquiry and feedback

· Work well with the engineers and mechanics on the follow up updates of service calls and job delivery.

· Liaise internal daily operation movements.

. Update weekly Service Job Card No.

· Monitor training records

· Liaising with existing customer and handling customer enquiries and feedback.

· Must be responsible, committed and able to meet deadlines

· Build good relationship with the management, team and customers.

· Other adhoc duties that may be assigned.

Job Requirements:

· Preferably with Diploma in Administration / Engineering

· With 2-3 years of experience handling operation / customer service coordination

· Support business objectives; deliver high level of service & performance.

· Familiar with heavy equipments such as reach stacker, crawler crane, excavators, trucks and forklift will be an advantage

· Good communication and interpersonal skill

Introduction:

We are looking for dynamic, committed individuals to join our Sales team as Sales Executives to grow our HORECA business.

Job Highlights / Benefits

• Staff lunch provided
• In-house gym
• Staff discount
• Walking distance from Tuas Link MRT

Responsibilities:

• Manage clients’ relations and build contacts with potential clients for new business opportunities.
• Responsible for planning and implementing market penetration strategies and sales targets and for building strong relationships with existing FMCG clients.
• Identify leads and lead new business opportunities to expand distribution channels / networks.
• To exceed or achieve monthly sales targets / new business development served in the assigned area.
• Track, monitor and analyse products, channels and customers sales trends in order to maximise sales opportunities and achieve desired sales results.
• Carry out and plan other sales and marketing functions to increase efficiency.
• Take initiative in implementing best practices to perform duties.

Requirements:

• Diploma in Business / Marketing / Sales
• At least 2 years of relevant experience is preferred
• Proficient in Microsoft Office Suite (Excel, Word, PowerPoint)
• Able to multi-task and work independently
• Strong interpersonal and communication skills
• Self-motivated, hardworking and organized in work

We are seeking a highly skilled and motivated Service Engineer to join our team. The ideal candidate will be responsible for providing technical expertise, performing maintenance, and delivering support services to ensure the efficient operation of equipment and systems.

• Designing and developing electrical systems for marine vessels
• ⁠Installing and commissioning electrical systems on ships
• Supervising the work of marine engine technicians
• Inspecting and testing electrical systems and equipment
• Maintaining and repairing electrical systems and equipment
• Designing tray routes and electrical panel positions
• Creating single-line diagrams of lighting and other electrical panels
• ⁠Supervising the installation, cabling, and termination of electrical equipment
• Independently testing and Commissioning electrical panels
• Presenting surveys of electrical systems to relevant authorities

The Customer Service Executive is responsible and accountable for (but not limited to) the following:-

* Handling of all customer's (master/manager/owner or third party) invoicing process.

* Maintain system integrity regarding supply orders

* Financial responsibilities - Review and resolve customer/supplier invoice discrepancies

* Exercise responsibility for accurate and timely performance of all activities

* Assist in managing weekly order status reporting

* Provide administrative support for the Manager

* Fresh Graduates are welcome to apply

Job Description:

• Process high volume of quotations, sales orders and invoicing accurately and promptly.
• Respond to customer inquiries via phone and email in a courteous and professional manner.
• Collaborate with internal and external stakeholders to resolve order-related issues.
• Arrange transportation for local delivery and liaise with warehouse for the packing and delivery of goods.
• Attend to walk-in customers.
• Preparing and verifying export documentation.
• Perform ad-hoc assignments assigned within reasonableness.

Requirements:

• Minimum GCE 'O' Level Qualification.
• At least 1 year of experience in order processing or customer service industry.
• Strong communication and interpersonal skills.
• Meticulous, detail-oriented with excellent accurancy and multi-tasking abilities.
• Comfortable in a fast-paced environment.
• Proficiency in Microsoft Office (Outlook, Word & Excel).
• Able to converse in English and Mandarin.
• Mature, self-motivated, and able to work independently as well as part of a team.

Benefits:

• Monthly Variable Incentive, AWS and Variable Bonus.
• Lunch, Transport and Mobile Allowance.
• 14 days Annual Leave.
• Medical/Dental Benefits and Health Check.
• 5-day work week.

Job Description:

• Handle and attend to clients’ incoming enquiries
• Following up with customers on their enquiries
• Update/Maintain customer information in the company’s system
• Prepare internal forms and letters
• Liaise with external parties on related matters
• Undertake adhoc duties as assigned

Requirements:

• Bachelor's Degree or equivalent
• Cheerful with Pleasant Personality, Good Team Player
• Good communication Skills – Verbal & Written
• Computer literacy (MS Office applications, in particular)
• Meticulous, organised and good attention to details
• Excellent organizational skills, with an ability to prioritize important projects
• Candidates available immediately or within short notice preferred

• World-leading provider of cargo and load handling equipment (MNC)
• Basic $4,000 - $6,000
• Allowances + OT payable
• Office location: Jurong East-International Business Park

Responsibilities

• Steel Work Supervision: Supervise structural steel repairs, including welding, fabrication, and modifications on RoRo vessels, container vessels, and bulk carriers, ensuring compliance with industry and safety standards.
• Maintenance: Perform preventative maintenance, corrective actions, and upgrades equipment, including RoRo ramps, doors, and hatches.
• Inspections: Conduct thorough inspections of steel structures and mechanical systems to ensure compliance with safety and quality standards.
• Project Management: Lead and manage subcontractors during larger steel repair projects, ensuring the work is completed on time and within budget.
• Customer Support: Establish and maintain excellent relationships with internal and external customers, providing technical support and feedback to the relevant teams.
• Safety Compliance: Adhere to all Quality, Health, Safety, and Environmental (QHSE) standards and site-specific safety protocols.

Requirements

• Min with technical qualification in steel fabrication, marine or other relevant engineering fields.
• Min 2-3 years working experience in supervising steelworks or marine industry.

For consideration, kindly submit your CV by clicking “APPLY Now”

**Only shortlisted candidate would be notified**

EA Reg. No: R23114214 | Chloe Tan

Our Background:

We are a local-grown organisation with 40 years of experience in the environmental services sector. With our growing fleet and team, we provide essential waste management and cleaning services to our Singapore clients.

We are expanding and are looking for a full-time Outdoor Customer Service Representative to join our family.

Job Description:

• To approach and contact clients
• Present new proposal and initiatives to potential and/or existing clients
• Building long lasting relationships with current and potential clients
• Service and grow existing client base

Requirement:

• To possess driving licence
• Own transport preferred
• Good interpersonal and communication skills
• Able to effectively communicate with clients in English and Mandarin language
• Ability to work proficiently independently as well as in a team environment

We hope to hear from you!

Overview of the Role: Be a part of our dynamic team to manage patients flow in Parkway MediCenter (PMC) to ensure a smooth and pleasant experience in the facility. Responsible for rendering excellent services and care to our patients and next of kin, upholding our company’s vision as the most trusted healthcare provider in the region. Responsibilities would include, but not be limited to, the following:

• Ensure patients are registered promptly and details are correctly captured in the system
• Ensure accurate tagging of Corporate / Insurance / Government and any other direct billingin system
• Ensure all appointments are captured accurately in system and follow up with clients,doctors and other departments promptly
• Handle enquires, transferring of calls, taking down important messages for follow up
• File and revert reports, ensuring tracking of referral appointments, follow up appointmentsare fulfilled in accordance to policies
• Ensure entries from the Doctors / Nurses and any other parties tallies with the billing andservice rendered
• Ensure bills are in accordance with contract requirement.
• Accepting correct LOG / Letter of Undertaking / Deposits for patients
• Close all transactions at the end of the clinic operations. Ensure Daily Reports tally with cashcollection and all cashless transactions.
• Other Ad hoc duties assigned

Requirements:

• Higher NITEC certification in Business Administration or Diploma in any discipline
• GCE “O”/ “N” level

Skills & Knowledge:

• Proficient in Microsoft Excel and Word
• Good communication, customer service and interpersonal skills
• Knowledge of SAP is preferred
• Open to shift work arrangement

Job Responsibilities

• Oversee the Superintendents'offices and Customer Relations (CR) centre
• Manage the CR assistant and office assistant
• Arrange entry pass, accommodation, transport, carpark and meal for customers
• Handle the visitor list, daily planner and Customer Feedback
• Prepare Customer Satisfaction Report
• Monitor inventory and verify invoices of vendors
• Support company events
• Take and collate project photos for publicity purpose

Job Requirements

• Able to develop good working contacts and good relationships with customers
• Willing to undertake other assignments when called upon
• Excellent interpersonal skills, handling and managing customers' complaints, ability to co-ordinate and organise levents and functions
• Bachelor of equivalent in any discipline
• Minimum 2 years of customers relations experience
• Training will be provided

Our Address and Working Hours:

Seatrium (SG) Pte. Ltd.

(Tuas Yard)

51 Pioneer Sector 1 628437

(Islandwide transport provided)

Working hours

Monday – Thursday: 8:00am – 5.15pm

Friday: 8:00am – 4.30pm

Interested candidates are invited to send us an updated resume with your current and expected salary and earliest availability.

We regret that only shortlisted candidates will be notified.

Please note that your personal data disclosed to Seatrium (SG) Pte. Ltd. and our group of companies, shall be used for the purposes of evaluation, and processing in accordance with our recruitment processes and policies. By providing your personal data, you have consented to the aforesaid purpose under the provisions of the Personal Data Protection Act 2012.

• Up to 15 days Annual Leave + AWS + VB
• 1 Year Contract
• Up to $3000 Per Month
• West Area
• Healthcare sector
• Shift Roster Basis (40 hours a week)

Responsibilities:

• Provide exceptional customer service by thoroughly understanding and addressing the needs of each caller.
• Offer accurate and relevant information to effectively resolve inquiries over the phone.
• Schedule or reschedule appointments according to the caller's preferences.
• Manage additional administrative tasks, including email correspondence, referral requests, and emergency activations.

Requirements:

• Minimum Diploma in any discipline
• Prior working experience in contact centre is advantageous

By submitting your resume, you consent to the collection, use, and disclosure of your personal information per ScienTec’s Privacy Policy (scientecconsulting.com/privacy-policy).

This authorizes us to:

Contact you about potential opportunities.

Delete personal data not required at this application stage.

To withdraw consent, email [email protected].

All applications will be processed with strict confidence. Only shortlisted candidates will be contacted.

Law XinXuan Stesha - Outsourcing Team

ScienTec Consulting Pte Ltd - 11C5781

• Assist walk-in customers by providing expert audio product knowledge tailored to various usage scenarios.
• Process customer purchases efficiently using point-of-sale systems.
• Coordinate with the logistics department for inventory replenishment and manage showroom stock.
• Collaborate with the RMA Operations team to handle customer returns, including product exchanges and basic troubleshooting.

The Service Engineer is responsible for carrying out after sales field service jobs including testing & commissioning, servicing, troubleshooting and overhaul of Ingersoll Rand’s air compressor at our installed bases. He/she will require technical knowledge of compressed air systems, customer orientation and strong ownership mindset to be successful in this role.

Responsibilities

• Perform installation, inspection, diagnose, maintenance and rectification on compressed air system at various commercial and industrial establishments.
• Conduct site and classroom training to customers on compressed air system.
• Recommend necessary actions to improve the efficiency and reliability of customer’s compressed air system.
• General service report writing for internal and external customers.
• Document and prepare field service quality reports. If there are quality problems, it is necessary to feedback specific product defects to the production department and assist customers to take corrective measures.
• Provide technical support for the Industrial Technologies & Services (ITS) products, including but not limited to Compressed Air System, Air Dryers System, Air Audit and IIOT system.

Basic Qualifications

• Degree in Mechanical/Electrical Engineering with strong field service experience in compressed air systems and PLC panel programming or related.
• Singapore Class 3 driving license.

Travel & Work Arrangements/Requirements

Office & Site-based within Singapore for field service jobs at installed bases.

Key Competencies

• Customer Orientation
• Ownership
• Independent
• Basic software applications such as Microsoft Office (e.g., Excel, Word, Outlook) and corporate systems (e.g., SAP).

What we Offer

• Equity Grant
• Employee Insurance
• Medical Health Screening
• Outpatient Medical & Specialist
• Dental
• Overtime & Allowances

Responsible for taking orders and serving food and beverages to guests

Polite, friendly and well groom

Verifying the identification and age of any customers order alcoholic beverages

Submitting food orders to the kitchen staff

Ensure customer satisfied with their meal

Work with kitchen staff to resolve any complaints and process customer payments

Responsibilities:

• Perform servicing of Trane chillers & other HVAC equipment
• Carry out corrective and preventive maintenance for chillers and related equipment
• Have basic knowledge of overhaul & start up jobs on Trane chillers
• Liaising with customers to resolve complaints cases
• Coordination with vendors and contractors in job coordination
• Assist or involve in schedule planning & prepare technical analysis reports for management’s review
• Ensure all works carried out in accordance with the specified quality and EHS standards
• Any other duties as deemed necessary from times to times

Requirements:

• NITEC/ Diploma/ Degree in Mechanical, Electrical, Electronic Engineering or equivalent
• Relevant experience in Chiller Systems/ Air-conditioning
• Positive attitude

Responsibilities

• Work closely with the Assistant Manager and priovided courteous services to guests and responds efficiently and tactfully to guests' complaints, requests and enquiries
• Liaise closely with Concierge, Reception and Front Office cashier on guests' arrivals and departures
• Establish contacts with house guests/ long staying guests and renders assistance when neccessary
• Make courtesy calls to guests
• Requisite and keep stock of promotional materials for daily operations
• Ensure efficient and courteous services in baggage, transport handling and general enquiries

Requirements

• O-Level or equivalent
• Willing to perform rotating shifts
• Willing to travel to Sentosa
• Positive attitude with outgoing personality and good communication skills
• Experience in hospitality and knowledge of Opera will be advantageous

Benefits:

• 5 days work week + 1 month 1 saturday
• Monday to Friday (8.45am to 5:30pm)

Job Description:

This is a contract role for a Customer Service Admin located in Tuas. Our client is one of the licensed warehouses, specialised in handling and storage of dutiable cargo like alcoholic beverages and tobacco.You will be responsible for interacting with customers through phone, email, chat, or in person to provide information about products or services, take orders, handle returns, and resolve complaints. It requires listening to customer concerns, investigating issues, and proposing timely and satisfactory solutions. Developing a thorough understanding of the company's products or services is essential to provide accurate information. Additionally, processing customer orders, entering them into the system, and ensuring timely delivery are key responsibilities. Using computer systems to access customer information, process orders, and respond to inquiries is also a vital part of the job.

REQUIREMENTS:

• Entry level are welcome
• No experiences required

Responsibilities

• Secure appointments from client inquiries through different platforms (Social media channels / Phone calls / Emails)
• Create connections to potential clients from provided leads and sources through phone calls
• Send reminders to clients for upcoming appointments
• Prepare monthly sales conversion report

Requirements

• Ability to work independently and be an excellent team player
• Excellent communication and interpersonal skills
• Experience in relevant fields will be an added advantage
• Shift require

Tanjong Beach Club is a surfside restaurant, bar and club, all in one; on Singapore’s best strip of sand. With panoramic views of the sea, Tanjong Beach Club is an urban getaway serving fresh coastal cuisine and artisanal cocktails, over sprawling poolside daybeds and indoor dining spaces.

Tanjong Beach Club is part of The Lo and Behold Group, a hospitality company known for its ability to create timeless destinations and thought-leading experiences.

As a team, we are very passionate about the potential our industry has in shaping a city and take great pride in grooming the next generation of hospitality leaders. We build career paths around the individual, develop training modules both in-house and out, and design incentives and recognition programmes to ensure that good work always pays off.

For its efforts, the group has been recognised as a Human Capital Partner with the Ministry of Manpower, a “Great Place To Work” (2022, 2023) and one of AON’s Best Employers. Wherever you are on the team, whatever your definition of success, we’ll set you on the right path.

This role is one of very few positions that are primed to directly influence the guest experience. You will directly be able to ensure that our guests leave happy and satisfied with the service and experience at our restaurants—especially being able to identify unique opportunities to delight in the day-to-day service.

You'll be in charge of:

• Building and maintaining relationships with guests
• Order taking & menu description
• Up-selling products based on your extensive product knowledge
• Serving of food and drinks to guests
• Ensuring guest satisfaction by being proactive in service operations
• Improving procedures and systems

What to expect:

• Direct transport in to restaurant from Harbourfront MRT
• 5 day work week
• Join a dynamic, young and fun loving service team
• Amazing daily views of Singapore's most idyllic stretch of beach
• Excellent team culture and a defined career growth plan to develop yourself

We love people who:

• Go above and beyond to make someone else's day
• Are thoughtful and kind, while upholding high standards
• Own outcomes and drive solutions
• Are ever-curious and always learning

Benefits:

We believe in taking care of our people, so they can take care of others. We recognise and support each individual through our TLBG Partnership Programme (a monthly sales incentive), medical and insurance coverage, employee dining discounts across our venues, celebrations for each individual’s key milestones, as well as one month sabbaticals for long-service individuals.

Take an inside look at our culture or find out more here.
https://www.lobehold.com/playbook
https://instagram.com/tlbg.openarms

Click on Apply or send your CV via Whatsapp to 80687635.
Should your application progress to the next stage, we will be in contact to arrange an interview.

Responsibilities

1. Sales and marketing of static control, cleaning and temperature control industrial products
2. Manage existing customers and develop new customers, and understand customer's business status, look for business opportunities, and foster good customer relationship for revenue growth and customer retention.
3. Prepare and submit sales quotes, tender documents, technical documentation and manual.
4. Follow up on sales enquires/proposals from customers.
5. Provide pre-sales technical assistance and after-sales support to customers.
6. Facilitate meetings and workshops/training with customers for the Management and Product Marketing as required.
7. Support marketing activities in seminars, trade shows, conferences, and other marketing events.
8. Maintain a sound technical/application knowledge base on all products.
9. Deliver presentations and hands-on demonstrations of products, applications, and technology for the purpose of product sales.
10. To perform hands on fault diagnosis, trouble shooting, maintenance of component and/or system in the workshop / on site.
11. Any other ad-hoc duties to be assigned by Management.

​

Requirements

1. Diploma or ITE in Engineering; Certificate in Engineering would be considered
2. With or without experience
3. Possess a valid class 2/3 license preferred
4. With or without own Vehicle
5. Effective communication, negotiation, and presentation skills
6. Proficient with Windows-based applications (Word, Excel, PowerPoint)
7. Customer-driven and results-oriented.
8. Aggressive, persistent, proactive and must be a good team player.
9. Disciplined, hardworking, and able to perform under pressure.
10. Good engineering knowledge and self-motivated
11. Able to work independently, good team player with positive work attitude
12. Willing to travel around South East Asia and beyond

Sevenseas Electronic is a marine electronics company established in Shanghai, China since 1996 and registered our local companies/stations located in Qingdao, XinGang ,Dalian, Yantai, ZhouShan , FuZhou & GuangZhou ports & Singapore with more than 40 owned, trained & experienced technicians to provide on time & cost-effective service in China and Singapore ports.

Our company is combined by three parts including Radio/Navigation, Automation & IT Solution.

We are looking for a dedicated Service Technician/ Engineer (Marine) to be responsible for repair and maintenance of ship Navigation, Communication, Satcom, VSAT/TVRO, PAGA/PABX and GMDSS system. Reporting to the Head of Marine Electronics, and working closely with our business partners, he/she will be involved in the installation and testing of navigation and communications equipment on shipping vessels.

Responsibilities/Requisite :-

1. Attending ships in terminal, anchorage, shipyard for repair, installation, troubleshooting services.

2. Report and documentation as per company procedures (E.g. Update of Software, database, etc.).

3. Timely completion of technical and service work report

4. Conducting fault-finding process and resolve the technical issue onboard as appropriate.

5. Providing technical support both onsite and remotely for company product to the customer.

6. Providing support to coordinators.

7. Ensuring that the work is executed according to Company Quality, Health, Safety and Environmental guidelines and customer site procedures.

8. Ad-hoc duties as assigned by manager.

9. Able to travel overseas.

Requirements

• O-Level/ITE in Electronics Engineering
• Newly graduates are welcome

Alternatively, you may wish to email your resume in a detailed Word format to [email protected].

Job details:

1. Responsible to plan, organise, track and maintain machinery repair activities and developing preventive/predictive maintenance procedures.

2. Maintaining an internal record of the maintenance of equipment

3. Ability to spot potential issues and act quickly on serious problems

4. Respond to emergency calls for maintenance; Manage the set up and take down of different events. Perform troubleshooting to solve minor repair issues.

5. A good understanding of maintenance machinery and equipment, as well as outstanding written and verbal communication skills in English and Chinese

6. Liaise internally (ops & workshop team) to arrange for servicing

7. Establish, implement, train, and monitor maintenance guidelines.

8. Manage inventory of maintenance supplies and equipment, ordering and restocking as necessary.

9. Any other duties as assigned.

Requirements:

- ITE certificate/Diploma in Mechanical Engineering, Electrical Engineering, or a related field.

- min 2 years of experience in servicing and maintaining heavy machineries, with specific expertise in mobile equipment preferred.

- Excellent problem-solving skills and the ability to work independently

- Good communication skills

- PC literate in MS applications and proficient in spoken and written English

Roles & Responsibilities

- Welcoming guests in a warm and friendly manner

- Providing high quality customer service

- Provide beverage service to guests according to bar specifications

- Assist in maintaining cleaniness & organization of the establishment

- Assist other colleauges whenever possible

- Promote beverage to customers and upselling

Job Responsibilities:

• To coordinate with customers and sub contractors on maintenance and upgrading works.
• To prepare sales quotations, service orders and breakdown reports.
• To visit customers to gain their feedback.

Job Requirements:

• Diploma in Electrical, Electronics or Mechanical Engineering.
• Preferably 3 years of relevant working experience.
• Work experience in Lift/Escalator/Service/Project/Building industry preferred.
• Good communication skills.
• Only Singaporean need to apply