Job Descriptions

• Customer service and answering of phone calls
• Picking and packing of cakes
• Cashiering (able to handle different forms of payment modes)
• Replenishment and cleanliness of the store
• Any ad hoc duties as per assigned

Job Requirements

• No requirement

Benefits

• Increment (Minimum $100, after 1 year, depending on performance & attitude)
• Training provided
• Uniform provided
• Work location: Millenia Walk and Tampines West CC
• Good career advancement to Store Supervisor if performance is good

Working Hours

• 6 days week at 54 hrs /week (9 hrs /shift excluding break)

Our client is transforming the cleaning industry with advanced robotic solutions that tackle manpower challenges. Their innovative robots are already making a difference in 30 countries. As they continue to grow, they are seeking a Service Technician to join their team. The position may require you to travel to different countries within the Asia region.

Key Responsibilities:

• Provide technical assistance during product demonstrations and sales trials to help customers understand our cleaning robots.
• Train customers on how to use and maintain our cleaning robots, and certify them for proper operation.
• Address technical inquiries, quickly identify issues, and troubleshoot robot malfunctions to ensure minimal downtime and maintain customer satisfaction.
• Work with internal teams to address and solve robot issues, both on-site and for factory returns.
• Stay updated on the latest robot technologies and use this knowledge to assist customers.
• Collect feedback to help improve the product and share insights with the R&D team.
• Travel to customer sites as needed for onsite support, training, and troubleshooting services.
• Assist with any additional duties assigned by the manager.

Requirements:

• Diploma or certificate in electrical, electronics, or mechanical engineering.
• 2-3 years in technical support or servicing, ideally in robotics or automation.
• Strong troubleshooting and problem-solving capabilities.
• Excellent communication and interpersonal skills for effective customer training and support.
• Ability to collaborate effectively with cross-functional teams.
• Up-to-date knowledge of the latest advancements in cleaning robot technologies.
• Must be willing to travel for customer support and training.
• Class 3 driving license is a plus.
• Interested candidates are invited to send in your Resume in MS Word Format stating your past work experience, reasons for each leave, past and expected remuneration.

We regret to inform that only shortlisted candidates will be notified.

By submitting an application to us, you will be deemed to have agreed for us to collect, use, and disclose your personal data which you have submitted to your prospective employers, for the purpose of job search, and/or other services which you have consented us to perform on your behalf.

Attn: Woo Gu Ming (R24123795)

Cultivar Asia Pte Ltd (MOM EA License: 19C8782)

Job Descriptions

1) To carry out repairs and checks on commercial kitchen equipment

2) To be able to install and commission new equipment in accordance to user manual

3) To fill up service report on diagnosis /maintenance

4) Other ad hoc servicing

Requirements

1) 6 days work week

2) Need to work on Sundays &/ PH, if necessary

3) Night work duty & OT required

Job Descriptions:

• Able to process customer orders through POS systems
• Able to keep work areas, such as food preparation areas, and customer areas clean and organized.
• Stock work and customer areas with needed supplies, such as napkins, condiments, and cleaning supplies, and notify management when inventory levels begin to run low.
• Greet customers who enter the business and answer phone calls from customers.
• Take customer order and serve food
• Clearing of tables
• Able to use various selling techniques to suggest additional purchases and upsell to customers.

Customer Service Office @ TANJONG PAGAR

The Role

The Customer Relations Executive performs customer service duties according to hospital’s standards and supervises and coaches the customer service team.

Key accountabilities

To cover duties at both Front Office counters at Mount Elizabeth Hospital main lobby and Medical Centre. Duties include:

• Provide directions and assistance to all internal and external customers by handling their requests and enquiries
• Assist with patient’s admission from Business Office to Ward and discharge from ward
• Handle specialist referral
• To conduct ward visitation for inpatients and ensure patient’s confidentiality at all times
• To go the extra mile and delight patient whenever possible
• To meet and greet VIP and provide necessary assistance
• To handle feedbacks from all channels and provide appropriate follow up actions/ service recovery
• To ensure all feedbacks and enquiries are attended to within 3 hours
• To ensure internal KPIs are met
• Coordinate and conduct Maternity Tours and Hospital Tours
• To conduct internal audits so as to ensure quality of service rendered
• To check Daily VVIP Listing prepared by customer relations officers for errors before list gets send out
• To arrange fruit baskets/ hampers for patients on VIP list and any ad-hoc requests by HODs of other departments
• To prepare weekly and monthly reports and invoices
• To prepare gifts and presentation for hospital’s festivity celebrations
• To plan monthly rosters and ensure sufficient daily manpower
• Participate in projects and assist in events
• To coach and guide officers, bellmen and valets when required
• To arrange and roster officers for relevant training and courses

For Customer Relations Executive (Vietnamese), in addition to the above stated, these services include but do not limit to the following:

• Assisting patient’s pre-admission procedures such as accommodation arrangements in Singapore and pre-registration
• Manage all requests of the patient during his/her hospital stay,
• Assisting with the discharge of the patient
• Perform any other duties or responsibilities as assigned by Front Office Manager

Qualifications & Experience

Diploma/ Degree in any discipline

The Role
The APAC Customer Success Lead will lead and own the end to end customer experience for all clients in the region. With an existing team of CSMs, Implementation Consultants & Support Analysts, who report to their UK department heads, we are looking for someone who is able to own the customer strategy & execution within the APAC market and partner with other regional peers. The main focuses of the role include being a coach & strategic planner for the existing hard-working APAC team, along with establishing relationships with key stakeholders from within our customer base. Whilst being a global company, ComplyAdvantage is keen to ensure we commit to developing a specific and tailored approach to the unique market requirements within the region and this role will be key in the execution of this strategy.

Role Objectives
● Optimise and execute high touch customer strategy and vision for the APAC market
● Monitor APAC customer health, understand key customer challenges and develop strategies with the business to help solve
● Responsible for all areas in relation to improving the Net Retention Rate for the region
● Provide operational insight to the key KPIs around NRR, GRR, Health Scores & Churn to the global Head of Customer
● Partner with internal leadership stakeholders both in and out of the region to optimise the APAC customer experience
● Coach & mentor the existing Customer Success Managers, Implementation Consultants & Technical Support Analysts
● Build and nurture relationships with executives from key customers
● Coordinate internal Account Planning & Health sessions between Customer Success, Sales & Other key stakeholders
● Act as Voice of the Customer to provide visibility into wins, challenges and/or escalations
● Influence growth by developing and executing strategies focused on creating customer value in partnership with other teams (Sales, Product, Support)
● Limit churn by leading a team to deliver outstanding experiences that drive best in class customer retention, expansion, adoption and renewal with new and existing customers
● Optimise the customer experience and lifetime value through higher product adoption, customer satisfaction, and overall health scores by leveraging reporting to drive data-driven insights on customer behavior

Requirements

● 10+ years of Customer Success experience

● 3+ years in a management role, leading a Customer Success organisation

● Excellent internal & external communication skills

● Strong track record of identifying customer needs and successfully implementing long-term solutions

● Strong track record of execution and understanding of KPIs such as Net Retention Rate, Customer Health & NPS metrics

● Ability to build trust and rapport with both Customer Success & Sales teams

● Proactive interest in deepening customer relationships

● Comfortable and willing to be a hands-on contributor, on-site with customers

● Experience with enterprise SaaS vendors in Fintech preferred

Benefits

● Unlimited Time Off Policy

● Flexible Working opportunities

● Paid Sick Leave

● Hybrid Working opportunities

● Stock options

● Employee Assistance Programme

● Pension contributions

● Parental Leave (Maternity, Paternity and Adoption too)

We are HALAL resturant, located island wide!

JOB SUMMARY

Prepare and serve food, process customer payments, taking orders, and provide excellent customer service.

RESPONSIBILITIES & EXPECTATIONS

• Ensure high levels of customer satisfaction through excellent sales service.
• Maintain store condition and visual merchandising standards.
• Serving of food and drinks
• Assist customers in enquires.
• Ensuring stock levels are well maintained.
• Ad-hoc duties as assigned.

REQUIREMENTS:

• No experience required.
• Good communication skills.
• Positive attitude and friendly.
• Team player.
• Willing to work weekend and holidays.

Monday - Friday, 8.30am – 5.30pm

AWS + VB depending on company performance

Responsibilities

• Handle service requests for both scheduled and unscheduled maintenance in compliance with the Company’s Service Agreement.
• Diagnose and resolve any system issues encountered during maintenance service visits at customer locations.
• Oversee and ensure the quality of work performed by subcontractors during maintenance tasks, while providing technical support to other departmental staff.

Requirements

• With 1-2 years’ experience in service and maintenance of alarm, card access and CCTV systems.
• Candidate with building construction safety supervisor / Work-At-Height / Risk Management certs will be an added advantage.

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

We regret to inform that only shortlisted candidates would be notified

We wish you all the best in your career search.

You are welcome to visit our website at www.rdtpsg.com

RD Trusted Partners Pte Ltd| EA License No.: 24C2352

Devon Yang Yue Teng | EA Personnel No.: R24123723

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

ReplyForward

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

• Customer service includes responding to questions and requests from clients, giving details about goods and services, and handling grievances.
• Transaction processing includes accepting orders, completing applications and paperwork, and managing returns and reimbursements.
• Customer interaction documentation includes keeping track of questions, requests, answers, and follow-up activities.
• Escalating problems: Making necessary phone calls to additional team members or departments
• Keeping track of client information, including updating databases and guaranteeing client satisfaction
• Customer feedback reporting: Providing reports on concerns and feedback from customers
• 5.5 working days

• Taking orders, serving food and beverages.
• Taking calls for reservations and takeaway orders
• Assist with table management to optimise seating and table turn-overs
• Assisting with guests requests and pay regular attention to customer.
• Other adhoc duties assigned by Restuarant Manager

Multiple working locations as follows:

- 2 Sixth Ave Singapore 276470

- 1 West Coast Drive #01-85/86 Newest Singapore 128020

- 183 Jalan Pelikat #01-20 The Promenade Singapore 537643

- Little Lazy Lizard @789 Bukit Timah Road Singapore 269763

- 7 Ang Mo Kio St 66 #01-09/12 Flora Vista Singapore 567708

- 906M Upper Thomson Road Singapore 787110

- 28 Clementi Road Singapore 129754

*Note: Please include your expected salary in your resume

This position is responsible for assisting in the smooth operation of the restaurant.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Assist in daily service operations which include the taking of orders, table setting, billing and etc

• Provide recommendations appropriately

• Direct customers to their tables

• Attend to customers’ needs promptly and professionally

• Adhere to safety procedures

• Maintain cleanliness and hygiene of the restaurant

• Assist in cleaning duties

• Perform any other duties assigned by the Manager

REQUIREMENTS

• Relevant experience will be an advantage

• Ability to work independently and in a team

• Physically and mentally fit and able to work in a fast-paced and demanding environment

• Willing to work shifts, weekends, and public holidays

• Provide good customer service to customer
• Taking order and cashiering
• Maintain cleanliness and housekeeping of work areas, equipment and adhere to health, safety and sanitation guidelines
• Clearing of plates and cutleries.

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

Wecruit Pte Ltd

EA License No: 20C0270

Job Description:

• Support start-up, contract maintenance and other service activities with emphasis on safety and protection.
• Perform routine preventive maintenance, logging, corrective maintenance works and to carry out warranty repairs.
• Participate in service and repair of gas detectors, safety activities, emergency response, breakdown calls and ad hoc projects.
• Ensure equipment turnaround and breakdown responses are achieved at optimal level of efficiency.
• Manage all orders efficiently until fulfilment stage, by working closely with Service team.
• Liaison with relevant parties such as customers, service supervisor, coordinators and logistic pertaining to queries, technical issues, status and deliveries.
• To participate/take up Workplace Safety & Health responsibilities/ activities as per requested by the company.

Job Requirements:

• NTC2 or Diploma in Electrical/Electronic/Process Instrumentation / /Mechatronics Engineering
• Preferably experience in service/engineering position in Oil & Gas / Process industry

Interested candidates do attach your resume to [email protected]

Attn: Angela Celeste Poh Li Ying (R2095367)

Recruit Express Pte Ltd (99C4599)

• Data Entry
• Customer Service
• 3 Months Contract

The Role:

• Perform data entry on customer information
• To follow up with colleagues / customer to ensure completeness of refund processing
• Monitor status of refunds to customers
• Track and tabulate reports of work progress
• Adhere to SLA

The Person:

• Proficient in Microsoft Excel, Word, Outlook
• IT savvy and keen to learn new software that will be taught on the job
• Independent, meticulous and accurate
• Good communication and interpersonal skills
• Able to commit for 3 months

Other Information

• Location: Tanjong Pagar
• Working Hour: Mon - Fri, 8.30am - 6pm
• Salary: $2200 per month

To apply please click on the APPLY NOW button or email your resume to [email protected] with the following details inside your resume for faster processing:

• Reason for leaving each past & current employment
• Salary drawn for each past & current employment
• Expected Salary
• Earliest availability date

We regret only shortlisted candidates will be notified. By submitting any application or résumé to us, you will be deemed to have agreed and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration.

Yoong Poh Feng
EA License | 14C7092
EA Registration Number | R1105076

*This is not a sales role

Shift Timings (Choose One Shift Option):

Option #1: Weekends Shift

Working Hours : 5 working days, 1 rest day and 1 off day per week / 42.5 hours per week

Staggered shift hours : 8.5 working hours between 7 am to 10pm + 1-hour meal break in between

Rest Day and Off Day : Scheduled by Client (1 weekday + 1 weekend, non-consecutive)

Or otherwise advised by the Client

Option #2: AM & PM Shifts + Weekends / Night

- Week 1: Mon 9am-6.30pm/Tues OFF/Wed 9am-6.30pm/Thurs 9am-6.30pm/Fri 9am-6.30pm/SAT OFF/Sun 9am-6.30pm

- Week 2: Mon 12.30-10pm/Tues 12.30-10pm/Wed OFF/Thurs 12.30-10pm/Fri 12.30-10pm/Sat 12.30-10pm/Sun OFF

- Week 3: Mon 2.30pm-12am/Tues 2.30pm-12am/Wed 2.30pm-12am/Thurs OFF/Fri 11pm-8pm/Sat OFF/ Sun 2.30pm-12am

- Week 4: Mon 3.30pm-1am/Tues 3.30pm-1am/Wed 3.30pm-1am/Thurs 3.30pm-1am/Fri OFF/Sat 11pm – 8am/Sun OFF

Job Description

• Inbound call handling for Bank's Accounts Servicing campaigns, products enquiries and helpdesk enquiries
• Customer Fulfillment follow through on case handling and with customers
• Ensure bank's compliance & control standards are observed and met in the execution of customers’ enquiries, transaction requests and maintaining confidentiality of Bank and customers’ information

Job Requirements

• Candidate without relevant experience are welcomed to apply
• Although preferred, previous experience in Call Centre, a financial services or Fraud setting is not essential. Our dedicated onsite Training team will provide you with a specifically designed training programme and support in your new role; and to enable you to develop and provide ongoing training for all team members.
• Possess a positive mindset with a “CAN-DO” attitude a and passion to deliver quality customer service.
• Possess a pleasant voice, excellent comprehension, communication, interpersonal skills and work etiquette.
• Possess good command of written and spoken English.
• Good analytical skills; passion for working and is good in working with numbers.
• Resourceful, proactive, results-driven, attentive to details and a good team player who likes to work in a fast-paced changing environment.
• Passion for working, responsible and with good working attitude.
• Proficient in PC skills including MS Office applications.
• Ability to work on staggered/rotational shifts including weekends and Public Holidays to support 24x7 Contact Centre service operations.

Customer Service cum Operation Assistant

• Working Days & hours: 5 days, Mon – Fri, 10am – 7pm
• Location: Pasir Panjang
• Salary: $2500 - $2800

Job scope:

• Responsible for order processing, quotations, invoicing, and delivery arrangements
• Assisting customers with sales inquiries via phone and email
• Responsible for following up on enquires and closing the order
• Working closely with sales personnel and providing them with updates when necessary.
• Coordinate and monitor deliveries and inventories for customers
• Administrative tasks on an ad-hoc basis.

Whatsapp +6588278652 (Hym)

Goh Hym Yien Reg No: R24121939

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

The Workplace Experience team supports the frontline operations and communications outreach across the three primary locations. The proposed manpower will be required to operate on-site services and the scope of work, but not limited to, is as follows:

• Provide on-site support various teams within organization
• Provide on-site frontline concierge service
• Provide on-site support for room and AV/IT systems management
• Support with provision of office supplies and employee indents through vending and parcel locker machines at the three primary locations when needed.
• Provide administrative and operational support for the daily topping up and up-keeping of pantries located at various floors across three primary locations.
• Manage the daily operations of the gym, including timely follow-ups on any maintenance works required to the infrastructure.
• Provide administrative support and content to drive the monthly promotion
• Provide administrative and operational support to plan, organise and conduct up to two monthly complimentary employee-related initiatives to improve employee productivity across the three buildings, such as sourcing and deployment of food trucks.
• Provide on-site wayfinding/assistance (e.g. lost-and-found) for public visitors at the Public Concierge, the proposed manpower will escalate the service requests/status enquiries/feedback to the middle office via the Employee Relationship Management System (ERMS) for case resolution
• Provide logistics and AV support for events organised within the three primary locations when needed.

Requirements:

• Diploma in Business Management or relevant discipline
• Strong service excellence mind-set
• Good knowledge of Microsoft Office software/applications (e.g. Excel) will be advantageous

Other Information:

• Location: Bukit Gombak, Hillview & Depot Road (Deployed to 1 location)
• Salary: $2,200 - $2,700
• Performance Bonus
• 14 Days Annual Leave
• Duration: 4+5 years contract
• Working hrs: Monday to Friday: 8.30am to 6.00pm (Hours might be staggered subjected to team lead)

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to RMA Groups’s PDPA and e2i’s PDPA.”

OPERATION MANAGER

Job Description & Requirements

Must be able to oversee every section of the company

Should be in charge of the overall supervision an entire organization

Most of the time,applicant is required to attend meetings than staying in front of the computer

must be able to make decisions, sometimes quickly, based on available information

should be able to convey complex thoughts and processes clearly and concisely

also able to build a diverse team with different talents and personalities

JOB REQUIREMENTS

Education is not required

10+ years of experience in any related field.

Should be helpful for existing/new staffs by providing necessary training

Ready to work in Rotational Shifts

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

ReplyForward

Benefits:

• Basic Salary up to $2,400 with yearly increment based on performance.
• High Incentive benefits
• Career advancement opportunity
• Training will be provided
• Medical & dental benefits
• 5 days work week
• Working time: shift

Job Description:

This is a full time role for a Customer Service Officer located in Islandwide. Our client offers the best hair loss treatment & solution for men & women. You will handle customer inquiries (calls and walk-ins), manage appointment scheduling and reminders, process invoices and payments, and perform daily settlement tasks. Additional responsibilities include data entry, report consolidation, and submission.shift schedules.

Qualifications:

• Preferably with experience in aesthetic background.
• Basic knowledge of Microsoft Excel

We are hiring Customer Service Specialist to be outsourced to our clients from reputable healthcare organizations.

Apply now!

Job Scope

• Process part orders and service requests with accurate pricing, cost/revenue allocation, and follow-up.
• Prepare pricing for parts and returns based on customer contracts, discounts, and currency rates.
• Ensure correct shipping methods and liaise with Accounts Receivable to resolve billing issues.
• Maintain high-quality customer service and support cross-functional initiatives.
• Handle ad-hoc tasks as assigned.

Job Requirements

• Diploma/Bachelor’s Degree with 3 years of experience in a high-volume service environment.
• Knowledge of incoterms and ERP systems.

All Interested candidates are invited to email your resume in MS Word format to:

[email protected]

Please include your full working experience, education background, notice period, expected salary.

Sheryl Tan
Outsourcing Team
Recruit Express Pte Ltd
Company Reg. No. 199601303W | EA License Number: 99C4599

We regret to inform that only suitable candidates will be shortlisted for an interview.

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.