Role:

This is a full-time, onsite, Service Desk Agent Role for our esteemed banking client in Singapore.

If you are selected,

You will provide technical assistance and customer support to users of IT services in the day-to-day activities.

Company provides endless opportunities for career progression and better work - life balance

Responsibilities:

• Provide First Call Resolution (FCR) technical support via phone and email. Ensure calls are answered and emails are responded in a timely manner.
• Perform first level troubleshooting on all reported incidents and escalate incidents to 2nd level resolver groups as per work instructions.
• Furnish and submit timely updates to customers on the status of outstanding issues within targeted Service Level.
• Maintain ownership of cases and follow-up on reported issues until closure and gather accurate and complete relevant information is recorded.
• Manage customer expectations and notify Team Lead in the event of unusual surge in calls of a specific nature.
• Handle initial classification/ prioritization of the incidents. Track the progress of resolution and provide regular updates for follow-up actions and incident status.

Requirements:

• Min Nitec in IT related fields
• Min 1 year End user support experience or Technical Service Desk.
• Knowledge in Windows OS, Active Directory Account Administration, MS Outlook, mobile devices support.

Client Service Consultant (Automotive)

• 6 Days | Mon-Fri 8.45am-5.45pm, Sat 8.45am-3.30pm (1 hour lunch break and 30 minutes tea break)
• Salary: Basic S$2,500 - S$4,000 (Based of Experience)
• Address: Marymount

Responsibilities

• Verify warranty and service contract coverage
• Manage spare parts ordering and issuance
• Liaise with internal and external stakeholders
• Provide service quotations to customers
• Expedite parts delivery and tracking jobs
• Handle customer inquiries and bookings
• Maintain document records and correspondence
• Oversee vehicle servicing and repair processes
• Handle negotiations, complaints, and sales closures
• Build and maintain client relationships
• Issue invoices and prepare necessary paperwork
• Handle ad-hoc tasks

Requirements

• Class 3/3A Driving License
• Customer Service experience

WhatsApp or Email your Resumé for Interview Arrangements.

Whatsapp: +65 80231200

✉ [email protected]

Daniel Wong Reg No: R2095781

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Our client is a Global MNC, one of the leading players in the IT sector. Due to business needs, they are now recruiting a Customer Service Manager to be part of their team for ongoing transformation projects. They are located in the East – easily accessible.

Responsibilities:

• Act as the company’s primary liaison for customer communications
• Collaborate with the Quoting Specialist to ensure the timely provision of pricing information
• Facilitate the coordination of significant global bidding processes within the defined timelines
• Oversee the key performance indicators (KPIs) and service level agreements (SLAs), while also assisting to address any service level concerns.
• Ensure the timely delivery of tracking/business reports to the various customers
• Collaborate with both customers/vendors to resolve process-related matters
• Maintain/Develop daily customers’ relationships via email, phone, or in-person interactions
• Identify area of improvement to enhance operational efficiency
• Work alongside various stakeholders to conceptualize/execute new initiatives for the various customers
• Keep customers well-informed about their order/query statuses, and prioritize their needs accordingly
• Oversee the submission of accurate forecasts, ensuring timely submission
• Participate in the necessary internal/external product training sessions
• All other adhoc duties as assigned

Requirements:

• Minimum Diploma in any field of studies
• Minimum 3 years of relevant Customer Service / Sales Support experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Service Engineer

$3,000-$4,000 + $6 meal allowance/day + OT + AWS + Bonus (Company performance)

5 days, Mon-Fri: 815am-515pm (Now is 830am-430pm)

11 Tuas View Crescent, Singapore 637643 (Company transport provided from North, East, West)

Job Descriptions:

• Product delivery training to distributors and customers
• Provide diagnosis guidance and analysing of fault found to Distributor / End-user, remotely via emails and/or calls
• Carry out field services at site in local and ASEAN countries.
• Furnish service report and recommendation of spare parts, assisting Parts team to locate correct spare parts from parts catalogue.
• Furnish Warranty claims and Quality report to drive quality improvement on our products.
• Willingness to work beyond office hours if required and any other ad-hoc duties assigned from time to time.

Job Requirements:

• Diploma and/or certificates in Engineering with relevant working experience in construction machinery industry
• Able to read and understand Electrical, Hydraulic and Pneumatic schematic diagram.
• Process valid Class 3 Driving License.
• Will involve travelling to other countries within Asia, entitled to travelling allowance

• Location: Central & West
• Salary: $2400 -$2700
• Duration: 1 year contract (Extendable)
• Mon- Fri 8.30am to 6.00pm

Responsibilities

• Provide on-site support various teams within organization
• Provide on-site frontline concierge service
• Provide on-site support for room and AV/IT systems management
• Support with provision of office supplies and employee indents through vending and parcel locker machines at the three primary locations when needed.
• Provide administrative and operational support for the daily topping up and up-keeping of pantries located at various floors across three primary locations.
• Manage the daily operations of the gym, including timely follow-ups on any maintenance works required to the infrastructure.
• Provide administrative support and content to drive the monthly promotion
• Provide administrative and operational support to plan, organise and conduct up to two monthly complimentary employee-related initiatives to improve employee productivity across the three buildings, such as sourcing and deployment of food trucks.
• Provide on-site wayfinding/assistance (e.g. lost-and-found) for public visitors at the Public Concierge, the proposed manpower will escalate the service requests/status enquiries/feedback to the middle office via the Employee Relationship Management System (ERMS) for case resolution
• Provide logistics and AV support for events organised within the three primary locations when needed.

Requirements

• Diploma in Business Management or relevant discipline
• Good knowledge of Microsoft Office software/applications (e.g. Excel) will be advantageous

Description:

• Handle front desk works including answering phone calls, registration of patients, dispensing of drugs and collection of payment
• Provide Administrative support and scheduling appointments for patients
• Maintain clinic's cleanliness and hygiene at all times
• Assist in maintaining and restocking inventory/supplies
• Any other ad-hoc duties as assigned

Requirements:

• Min 'N' / 'O' Levels
• No exp needed, training provided
• Able to start immediate

Working hours: Monday - Friday, 8.30am - 5.30pm

Location: Pioneer

Interested candidates, please forward your resume to [email protected]

Consultant: Huang Jingsheng Kevyn (R1333338)

Recruit Express Pte Ltd (99C4599)

Responsibilities:

• Register incoming patients
• Prepare the patient for examination
• Respond to patient phone call queries
• Inform patient of financial responsibility
• Prepare and file patient forms
• Verifying and updating patient information
• Assisting doctors and nurses if needed
• Scheduling appointments for patients

Requirements:

• Min GCE N/O/A Levels / Diploma and above
• Keen interest in the healthcare/ medical industry
• No experience needed, full training will be provided
• Basic knowledge of Microsoft Office
• Able to start work immediately

If you are interested in any of the positions, do kindly drop your most updated resume to [email protected]

Thank You.

Victoria Yam Wen Ting
R21103142

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)
EA License: 99C4599

Job Summary:

· Manages the day-to-day operations of various assigned facilities to ensure the cost effective, safe and efficient operation of the customer's facilities

· Provides operational leadership to account team to ensure operational excellence is continually achieved

· Have thorough understanding of the contract and ensure that the contractual obligations are delivered and meet Customer Satisfaction expectation

· Communicates contract deliverable, objectives, and expectations to the staff.

· Staff development and training to improve productivity & competencies

· Role out the branding policy and follow as per specification

· Maintain records and reports necessary to comply with Company, government, and accrediting agency standards, regulations, and codes.

· Maintains confidential records.

· Prepare monthly/quarterly/year-end reporting to ensure promptness and accuracy.

· To play a key support role in the delivery of client projects, including client liaison, contact with internal resource departments and external suppliers, and administrative work.

· To contribute to the financial administration of client projects, including but not limited to completing timesheets, completing expenses, up-dating budgets and raising draft invoices.

· To manage the administration and smooth running of client jobs, including taking responsibility for reporting, management of client communication and program participants including contact reports, maintaining up-to-date electronic and paper files

· To effectively manage suppliers to ensure the highest quality is delivered and the best price negotiated.

· Ensure all HR, Finance, Procurement and EHS processes followed for compliant

· Ensures that all programs and procedures of the operating staff are being implemented.

· Manages and supervises facilities personnel including hiring, promotions, and recognition, discipline and personnel terminations. Responsible for completion of required documentation and forms.

· Identifies, investigates and reports on the need or opportunity to undertake buildings or system modifications.

· Work with Business Development Manager for new business account.

· Maintain high employee morale.

· Maintains open communications with the customer and good customer relationship to improve customer satisfaction.

· Secure more Ad-hoc works on site to increase business volume.

· Meeting projected gross margin targets

· Complies with all company policies and procedures and adheres to company standards of business ethics and conduct.

· Ensure compliance to Safety, Health & Environment Procedures and Reporting.

Any other ad-hoc projects as assigned by the FM Operations Director

Knowledge, Skill and Abilities Required:

· 3 years experience in the direct supervision of multi-building operations required.

· Strong organizational skills and a participatory management style.

· Strong interpersonal relations ability, excellent oral and written communications skills

· Excellent time management and teamwork skills

· Commitment to continuous improvement and best practice

· Excellent grooming and personal hygiene standards

· Self-motivated and lateral thinking

· Must be computer literate in Microsoft Office products (Word, Excel, Outlook)

· Excellent English written and verbal communication skills.

Job Description:

• Carry out scheduled maintenance program (preventive, predictive, repair, corrective and replacement) and other work assignments as per Customer's approved SOPs and organization’s safety and quality requirements for the Process Equipment Engineering Project.
• Coordinate with External Third-Party (3P) vendors to support various services (calibration, PM, Qualification, repairs)
• Provide 1st level service support limited to specified utilities related to Process Equipment Engineering Project, which include water systems, compressed air and vacuum, to maintain them within operating level and tolerance.
• Ensure accurate documentation creation, management, updates and tracking of services rendered in this program.
• Respond as per on-site service request guidelines to ad-hoc Service requests triggered by Laboratory End Users within agreed Service Level Agreement (SLA).

Requirements:

• Min. Diploma in Electrical / Electronic Engineering or related fields
• No exp needed, training provided

Working hours: Office hours, Mon to Fri

Location: Buona Vista

Interested candidates, please forward your resume to [email protected]

Consultant: Huang Jingsheng Kevyn (R1333338)

Recruit Express Pte Ltd (99C4599)

Description:

• Provide receptionist duties at front counter
• Ensure accuracy of clinical data entry into computer system
• Able to apply basic patient care
• Maintain filling system, coordinate appointments and other admin duties
• Liaise with various insurance company and make payment arrangement
• Any other task as directed by the Clinic Manager or Doctor

Requirements:

• Min 'N' / 'O' Levels
• No exp needed - training provided

Location: Woodleigh / Paragon

Working hours: Mon to Fri: 9am - 5.30pm, Sat: 9am - 1.30pm

Interested candidates, please forward your resume to [email protected]

Consultant: Huang Jingsheng Kevyn (R1333338)

Recruit Express Pte Ltd (99C4599)

Industry: Manufacturing

Located at Ubi

Japanese MNC

Have AWS + Bonus + Yearly increment

Mon to Fri 8.30am to 5pm

Basic $2400-$2800+fix allowances $500 or $1200 (own car)+OT=>$5000++

Training provided

Job Description

• To support, troubleshoot and maintain automation machine in Field / Site.
• To setup and debug automation machine in factory.
• To support commissioning and decommissioning on automation machine.
• To provide training to customer for automation machine at site.
• To assemble Mechanical modules, reference from CAD model.
• To troubleshoot errors in design on First Article machine.

Requirements

• Diploma in any Engineering
• No experience / fresh entry welcome to apply

Applications:

Please submit a copy of your updated CV in MS Word format stating to [email protected]:

• Current Salary
• Expected Salary
• Date of Available and Reason for Leaving

All applicant will treated private and confidential

Emily Fong

Senior Talent Specialist

Atomrecruit Pte. Ltd. | MOM EA License No.: 15C7443

EA Personnel Reg No.: R1768368

Job Descriptions

#Responsibilitu and Duties

• Attend to customer needs & requests in a pleasant manner
• Serving, taking orders & clearing tables
• Provide good customer service
• Promote menu items
• Ad-hoc duties as assigned
• Restaurant Daily Closing duties
• Cashiering duties
• Be able to handle your assigned table of customers confidently

#Other Info

• Rotating shifts, include weekends / public holidays
• No experience required as training provided
• Able to work in any outlet or other locations in the future
• Applicant with relevant F&B experience will gain an advantage
• Meals provided
• 2 rotating shifts (Morning & Noon)

Job Requirements

• Experience in F&B industry required

Benefits

• Annual leave starting from 10 days/year
• Staff meal
• Medical, etc.
• Near MRT stations

Working hours

• 5.5 work days/week

WhatsApp: +65 90820021 (Kyler)

Email: [email protected]

Tuas
Monday to Friday: 8.30am – 6.00pm
$ 3000 – $ 3800 + $ 52 (Mobile Allowance) + AWS + VB

Job Requirements

• Possess a Diploma / Degree in Human Resource / Business Administrative or related disciplines.
• At least 3 - 5 years of working experience similar HR role.
• Familiar with the MOM regulations, Employment Act, Progressive Wage Model and HR practices.
• Knowledge of Microsoft Office applications

Job Responsibilities / Duties

A) Recruitment / Talent Acquisition:

• Prepare personnel requisition form (PRF) and get the management approval (according to the HQ’s AAG guidelines).
• Work closely with the hiring managers to understand the manpower demand and candidates’ criteria (education, knowledge, skills and abilities) required.
• Manage the full cycle of recruitment, from job posting, resume search, cold calling, pre-screening, interview, selection and job offer, work passes application (if applicable).
• Liaison and coordinate with recruiters for the recruitment need.
• Preparation of employment contract / letter of appointment, administer new hire IT set up related matter, onboarding and induction process, processing completion of probationary period.
• Offboarding – Prepare acceptance / confirmation of resignation, termination of employment, conduct exit interview, employees’ clearance, and repatriation for foreign employees (including purchase air-ticket and work passes cancellation when required).
• P-file creation, update and maintain employees’ data, including data in Info-Tech Time Management Software / Synergix / MHC.

B ) Compensation and Benefits:

• Liaison with outsourced payroll vendor for employees’ wages, leave and claims matters, government-paid leave claims, NSmen claims, foreign employees’ tax clearance and employees’ yearly income tax.
• Manage and coordinate employees’ bonus payout, salary increment practices (comply with the Progressive Wage Model) and Occupational Employment Dataset (OED) monthly submission.
• Keep track on employees’ medical and specialist claims for the unutilised medical claim encashment.
• Handle group insurance renewal and employees’ insurance and WIC claims, update and maintain the insurance claims records.
• Manage and coordinate employees’ annual health screening programme, monthly Fruits Day, monthly employees’ sundry ordering and top-up, and CNY goodies (including preparation of PR & PO, and red packet for CNY).

C) Learning & Development:

• Work closely with the line managers to identify employees’ competencies and gaps, and training needs, and coordinate with the line managers for the training course schedule.
• Source for the related training course and coordinate with the training centres for the employees training course schedule, payment, training certification / permits.
• Prepare and update training records / document (e.g. training nomination form, training programme plan, training attendance and training evaluation) as per ISO audit requirement, as well certification / permit validation.
• Manage the Skills Future and Absentee Payroll Funding claim submission.

D) Performance Management:

• Manage and coordinate employees’ annual performance appraisal and promotion / transfer exercises.
• Manage employees’ grievances, disciplinary process and issues warning letters.

E) HR Operations:

• Develop, review and update the Employees Handbook, HR policies and procedures to ensure compliance with the Employment Acts.
• Serve as the primary liaison with the MOM and NEA on HR matters.
• Serve as the primary point of contact for employees’ inquiries and concerns, providing guidance and support.
• Handle work pass application, cancellation and renewal, respond to MOM work passes matters and government agencies surveys matters.
• Preparation of weekly Employees Leave Reports, monthly OT Summary Report, monthly Foreign Worker Levy report, annual Unused Annual Leave Report and HR budgeting.
• Maintain the reports of incident reports and ISO documents related to HR.
• Manage and coordinate for the Total Workplace Safety and Health (Total WSH) programme every two years.
• Document preparation for finance audit.
• Remain informed at all times of new Employment Acts and other legislations which may affect employees benefits and compensation, and organization’s operations.
• Assist with basic IT tasks and support.

F) Administrative Supports:

• Involve in ISO & BizSAFE audit, customers audit, WSH site inspection & Safety Committee Meeting, and sustainability activities, including document preparations.
• Pantry and stationary ordering and top-up, ordering of employees’ uniform and PPEs (including preparation of PR & PO).
• Assist Head of Sales in document preparation for tender, customers audit & answering questionnaire when required.
• Any other ad-hoc duties / projects assigned by the management.

The Supreme HR Advisory Pte. Ltd | 14C7279

Gan Kai Le | R23112683

Company Description

Grain Traders is a good food company that believes in nourishing people beyond meals. We serve inspired and consciously-prepared meals ready for enjoyment. The Grain Traders movement is not just about helping people eat well - we believe nourishment comes in many forms. Our team members are an essential part of this movement and we invite you to join us as we grow! If you enjoy working in a fast-paced exciting environment with an exceptional team, this is the place for you!

Company Benefits:

• Central Location in the CBD
• Sales incentive program
• 5 days work week
• Medical benefits
• Staff meals
• Staff referral programme of $500
• Birthday Leave

Job Description:

Key Responsibilities:

• Welcome and greet guests upon their arrival at the restaurant.
• Anticipate and address guests' needs and provide excellent customer service.
• Completing opening and closing duties daily
• Assemble grain bowls for in-house guests, takeaway, delivery, and event orders
• Ensure stations are stocked and cleaned
• Work closely with management for stock count and ordering.
• Ensure cleanliness and maintenance of the outlet.
• Clearing plates, and glasses from tables and tray collection area.
• Any ad hoc duties as assigned by management.

Job Requirements:

• Minimum 1 year of relevant experience.
• Energetic, good team player, and service-orientated.
• Ability to thrive in a fast-paced environment.
• Strong problem-solving skills.

Marine Service Engineer | 5 Days | Up to $2.8k | Boon Lay

Office location : Boon Lay Way
Working Location: On board ship

Working days : 5 days (Mon- Friday)

Working hours : 8am - 5pm

Salary : $2,000-$2,800 basic + OT + Allowances (Gross Salary $3,000 - $4,000)

Job Description

• Conduct periodic inspections, repair, service and maintenance of Musasino equipment to ensure reliable
  operation.
• Collaborate with clients and superintendents to deliver quality services efficiently.
• Generate reports and present findings to relevant personnel.
• Provide remote troubleshooting support through emails, ensuring customer issues are resolved promptly to maintain high satisfaction levels.

Requirements:

• Diploma in Engineering or equivalent (Electrical/Electronics/Mechanical/Mechatronics).

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

Job Highlights

• Location: Cecil Street (Telok Ayer MRT) / Scotts Road (Orchard MRT)
• Working Hours: 8.45am to 6.15pm
• Working Days: 5-days
• Annual Bonus: Subject to individual performance

Job Description

• In charge of managing service office
• Ordering office supplies
• Handling office Tenants and Vendors
• Process basic invoicing

Job Requirements

• Prefer candidate with customer-service experience
• Pleasant-looking and good working attitude
• Must be able to converse in English & Mandarin

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

We regret to inform that only shortlisted candidates would be notified*

We wish you all the best in your career search.

Mavenside Consulting Pte Ltd | EA License No.: 20C0204

Kerine Tan | EA Personnel No.: R2095889

Fleet Operations Manager | Up to $5.5k | Class 3 & 4 |Tuas

Tuas Ave
Monday to Friday: 8.30am – 6.00pm

(Flexible to observe any change of time schedule, drivers start work at 6.00am)
$ 4500 – $ 5500 + $ 200 (Transport Allowance) + $ 52 (Mobile Allowance) + AWS + VB

This incumbent is responsible for day-to-day fleet operations, as well as ensuring smooth drivers’ deployment and to meet customers’ requirements.

Job Responsibilities

• Managing the waste collection operations.
• Planning & managing a fleet of trucks and manpower for the daily operations - from attendance, maintenance, servicing, deployment till execution.
• Liaising with Sales on new contracts' deployment and execution of contract obligations with updated route plans.
• Maintaining and updating Safe Work Procedure, Risk Assessment and Workplace Health & Safety standards of the company.
• Ensuring all drivers observe site and public area safety rules: Enforce the wearing of correct uniform and personal protective equipment.
• Ensuring incidents, accidents and close calls are reported and notified in line with the company's procedures.
• Maintaining and updating route plans and monthly reporting of fleet management KPIs.
• Handle all cashcard related matters for drivers (eg: top up, replacement etc.)
• Any other operational duties that are deemed necessary.

Job Requirements

• Possess at least a Nitec / Diploma in any field.
• Minimum 5 years' relevant experiences. Candidates with working experience in the waste management, facility services and logistics industry will be an advantages.
• Class 3 & 4 License will be an advantage.
• Proficient in MS Office Applications.

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

《公民 / PR / LTVP 家屬准證 》

新加坡高級日式燒肉餐廳

Singapore Japanese Fine Dinning Yakiniku Restaurant

- 儲備幹部 Management Trainee

綜合薪水Salary: $2500 - $3300

大學畢業 Degree Holder

- 外場 服務員Server / 領班Captain / 副經理Assistant Manager

- 廚房 肉台師傅 Butcher / 沾板師傅 Chopper (有肉台或沾板經驗Experience of Butcher)

綜合薪水 Salary: $2800 - $4000

Working Day :

5 working day per week, 2pm to 12am

Working Location :

Bugis / Tanjong Pagar

需有和牛或相關高級燒肉餐廳經驗

包吃，公司提供培訓，要會英文，生日禮金，每月公司聚餐，年假，醫療補貼 等...

Job Choices Solution Pte. Ltd

EA No. 24C2254

Ang Hock Ann R24122146

Job Description:

1. Maintain a team-oriented personality with strong people management skills;

2. Oversee the organization of bar stock & ingredients; verifying all food products are properly dated and organized for quality assurance;

3. Ensure all food / drink preparation and presentation by the team closely follows recipes and SOP guidelines, and are delivered in accordance with the brand’s appearance/quality standards;

4. Actively respond to and handle guest problems and complaints;

5. Trains new floor employees to restaurant standards; capitalizing on informal opportunities to coach and mentor, taking interest in others’ personal development;

6. Ensure proper purchasing and receiving bar supplies.

7. Ensure proper grooming and hygiene standards for all floor staff;

8. Ensure all equipment in the bar is properly maintained and in working order in accordance with SFA standards. Promptly feedback to management team if any issues arise.

9. Assist the company in expansion plans.

10. Basic duties include taking customers' orders, preparing drinks, serving food and drinks, cashiering and housekeeping.

Requirements:

• Excellent attitude and willingness to learn

• Display integrity and initiative

• Team player

• Good communication skills

*Hiring for three outlets under The Oyster Bank (The Oyster Vault Pte Ltd - Funan #02-32, GWC Vault Pte Ltd - Great World City #01-111, TJP Vault Pte Ltd - 39 Tanjong Pagar Road #01-02)

Our client is a music education company. Due to their current expansion plan, they are looking for a Associate Centre Manager to join their Education Team, in hopes of developing the current high performing team. They are located in the multiple areas in Singapore - easily accessible.

Duties of Associate Centre Manager:

• Regularly evaluate front desk staff to ensure top-notch service, effective customer interactions, sales capabilities, and professional behavior. Implement a comprehensive feedback system for continuous improvement.
• Oversee the logistical and maintenance operations to maintain a pristine, high-quality environment akin to a luxury hotel. Ensure cleanliness and a positive overall experience.
• Meet monthly lead generation, sales/enrollment targets, and other growth objectives set by management. Mentor team members to help them achieve their individual targets.
• Foster a positive work environment aligned with company values. Implement initiatives to address workplace challenges and organize staff welfare events to boost employee satisfaction.
• Ensure high customer retention through effective problem-solving and superior service standards. Motivate the team to find optimal solutions that meet both customer needs and company goals, aiming for high customer satisfaction.\Maintain consistent and aligned communication with the company's core values across all channels. Proactively report any issues or concerns to management for a collaborative approach.
• Ensure full adoption and goal achievement of the Enigma system, complying with all directives.
• Track and report on team evaluations, development, and improvement plans.
• Perform additional tasks as assigned by management.

Requirements:

• Relevant experience
• Able to commit to working Reatil Hours and Weekends

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Description:

• In charge of registration of patients
• Scheduling of appointments
• Assist patients with the self registration
• Attend to patients' enquiries and needs
• Handling of phone calls and ad-hoc admin duties

Requirements:

• Min 'N' / 'O' Levels
• Some clinic assistant exp preferred

Location: Novena

Working hours: · 5.5 days, office hours

Interested candidates, please forward your resume to [email protected]

Consultant: Huang Jingsheng Kevyn (R1333338)

Recruit Express Pte Ltd (99C4599)

Corporate Service Assistant / Office Admin | Up to $3.2k | Sungei Kadut

Working days & hours: 5 days work
Salary: S$2500-$3200
Location: Sungei Kadut Loop [Shuttle Bus provided (Yew Tee MRT Station)]

Responsibilities:

• Responsible in general office tasks or administration
• Provide support to sections under Corporate Service department – HR, Purchasing,Marketing and Accounts.
• In-charge of Time (TMS) & Leave (WhyzeHR) Management; HR Induction for New Hires, Training Application, Claim Processing and Grant application.
• Assists in HR admin duties matters such as internal / external training processing, employee relations, improvement implementation, HR process anddocumentation filing, etc.
• Manage the daily attendance record and employee portal system.
• Keep up to date of office general filing system (e.g scanning / filing of operation records such as Sales Order, Invoices, PO, etc)
• Coordinate and assisting in travel arrangements (air ticket and hotel booking for oversea VIPs and staff)
• Overall office management such as maintain office supplies / inventories and regular checking of office stocks.
• Liaise with different vendors and manage procurement on facilities issues in the office stocks, pantry stocks, equipment etc.

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

Reporting directly into the Store Lead, this role of Retail Customer Associate / Executive, will focus on helping people to achieve outcomes with their sleep health through providing excellent customer service.

What do you do:

You will be taking care of every walking in customer to ensure that their concerns and needs are attended to, with a caring & professional attitude so that the customers will leave the store at ease. You will also assist in taking care of the store (during opening or closing according to your shift) - ensure the store's cleanliness, comfortable environment and check on the products.

Responsibilities :

• Possess experience in a busy, multi-tasking retail, customer service role.
• Able to maintain compassion and remain calm composure under pressure.
• Customer service - oriented with sales focus, always looking for the best outcome for the individual.
• Possess administrative skills to document and process customer enquiries (product usage, purchases etc).
• A strong and adaptable communicator.
• An active listener with the ability to find solutions to customer concerns and issues.
• Can understand all in store retail operation and its policy & procedures.
• A hands on, energetic & vibrant person and a team player.
• An accountable personnel who will ensure company assets are intact.
• Able to achieve and exceed KPI's given.

Requirements

• Primary / Secondary School / 'O' Level
• Admin and customer service,Retail Sales
• Good communication and interpersonal skills
• 1 year experience needed

If you aspire to be part of our dynamic team, you are invited to apply online with a comprehensive resume.

We regret only shortlisted candidates will be notified.

Job Highlights

• Location: Cecil Street (Telok Ayer MRT) / Scotts Road (Orchard MRT)
• Working Hours: 8.45am to 6.15pm
• Working Days: 5-days
• Annual Bonus: Subject to individual performance

Job Description

• In charge of managing service office
• Ordering office supplies
• Handling office Tenants and Vendors
• Process basic invoicing

Job Requirements

• Prefer candidate with customer-service experience
• Pleasant-looking and good working attitude
• Must be able to converse in English & Mandarin

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We regret to inform that only shortlisted candidates would be notified*

We wish you all the best in your career search.

Mavenside Consulting Pte Ltd | EA License No.: 20C0204

Kerine Tan | EA Personnel No.: R2095889

We are seeking a Customer Service Manager to lead our customer service team and ensure an exceptional experience for all clients who interact with our salon.

The Customer Service Manager's responsibilities include overseeing customer service operations, handling client inquiries and complaints, and implementing strategies to improve service quality. To excel in this role, you should possess strong leadership skills, be highly organized, and have the ability to resolve issues effectively and courteously. Ultimately, you will play a key role in enhancing our reputation by fostering positive relationships with customers and ensuring their satisfaction.

You will lead the salon team in delivering outstanding services and enhancing overall sales performance. Your responsibilities will include:

• Professional Knowledge and Service Execution: You will leverage your extensive experience in customer service to ensure our clients receive the highest level of care and attention. Your deep understanding of salon services and products will help maintain and elevate our service standards.
• Operational Oversight: You are responsible for ensuring the smooth daily operations of the customer service department, effectively coordinating staff, resources, and client interactions to create an efficient and welcoming environment for both employees and patrons.
• Customer Service Excellence: Maintaining our commitment to customer satisfaction will be your top priority. You will manage client relations, handle bookings and inquiries, resolve complaints, and ensure a responsive, personalized service experience.
• Inventory Management: You will oversee the customer service supplies inventory, ensuring the availability and timely replenishment of essential items to support seamless service delivery.
• Marketing and Online Reputation Management: You will ensure adherence to our standard policies for client communication and engagement, enhancing our social media presence and client satisfaction. Additionally, strategically managing and enhancing our online presence will be crucial for bolstering our reputation
• Quality Assurance: You will maintain high standards of service quality and client interaction, ensuring an exceptional experience for every client. This involves thoroughly assessing the quality of client feedback and service outcomes to ensure that we consistently deliver exceptional service.