[Job ID: 662615]

Responsibilities:

• Process quotations, purchase orders, and sales orders.
• Oversee Customer Consignment Programs.
• Ensure on-time deliveries for both internal and external customers by collaborating closely with customers, vendors, and engineers to meet requirements.
• Maintain and monitor stock inventory and manage stock movement.
• Update customer price books.
• Maintain an organized filing system for documentation.
• Respond to inquiries from customers and business partners.

Requirements:

• Minimum of 1 year of relevant work experience.
• Experience with Oracle or SAP systems is a plus.
• Capable of working independently with minimal supervision.
• Must be available for monthly rotating weekend and public holiday standby.

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.
Please kindly refer to the Privacy Policy of Good Job Creations for your reference: https://goodjobcreations.com.sg/en/privacy-policy/
EA Personnel Name: Sandy Ng
EA Personnel Registration Number: R24125475
EA License No.: 07C5771

Job Description

• Industry/ Organization Type: Freight Forwarding / Transportation
• Position Title: Customer Service Executive (Freight Forwarding)
• Working Location: Jurong East
• Working Hours: 5.25 days (Monday to Friday 9 AM - 6 PM, Alternate Saturdays half day)
• Salary Package: Basic Salary up to $3,000 + AWS + Bonus
• Duration: Permanent

Key Responsibilities

• Coordinate shipment schedules, bookings, and document preparation required for international shipping (air, sea, and road transport).
• Ensure accurate and timely data entry for tracking shipments, processing orders, and providing quotes.
• Work closely with customs brokers to help clear goods through customs, providing necessary documentation and information as needed.
• Monitor shipments from the point of origin to the final destination, proactively communicating any delays and managing client expectations.
• Develop and sustain strong relationships with clients, understanding their needs and offering solutions to enhance their logistics experience.
• Resolve any issues that arise during the shipping process in a timely and effective manner.
• Prepare reports on customer needs, problems, interests, competitive activities, and potential for new products and services.
• Any other ad-hoc duties as assigned.

APPLY NOW!!!

• Experience in Shipping/Logistics within the freight forwarding industry is preferred.
• Excellent communication and interpersonal skills, with the ability to handle inquiries and negotiations diplomatically.
• Basic understanding of international trade, shipping regulations, and documentation.
• Ability to problem-solve and provide timely resolution to customer issues.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #68609 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it’s likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Customer Service, Call Center

12months initial contract

Pasir Panjang, SG

•Attend and respond to incoming Calls, Emails and Call-Back requests, Live Chats (if applicable to the supported Project),

within Service Levels and to deliver pleasant Customer Experiences

•Follow-up on all outstanding incidents/cases

•Logged all calls reported into the case management system.

•Maintains and accurately update customer’s enquiry, problem and resolution into the case management system.

Requirements:

•Minimum 1 year of call center experience

•Having good communication skills (speaking and writing)

•Ability to multi-task e.g. on the call and keying in to the ticketing system at the same time. We operate on a leveraging shared model where CSOs/Agents support more than 1 project.

•Interested with policy and procedures, application/eService usage and/or transaction behaviour support in Contact Centre via phone, email, online and digital platform.

• Call Centre / Customer Service Experience
• No Exp Are Welcome To Apply - Training Will be Provided
• Office Hour / 5 Days Work Week (Able to work on weekends)
• CBD (Near to MRT)

Responsibilities

• Attend to enquiries via hotline or other channels eg emails
• Handle inbound and outbound calls, and sometimes email
• Proper recording of conversation with customer in the CRM system
• Achieve / Exceed individual and team KPIs set by the management
• Maintain a positive and helpful approach in interactions with all customers
• Any other related ad-hoc duties as assigned

Requirements:

• Possess Call Centre / Customer Service experience
• No experience are welcome to apply & training will be provided
• Good communications and interpersonal skills
• Customer service oriented
• Good team player
• Able to work independently with minimal supervision
• Able to work on weekends (Will have some weekends off)

Other Information:

• Working Hour: Office Hour / 5 Day Work Week (including weekends)
• Location: CBD
• Salary: Up to $3100/mth + OT + AWS + VB

To apply please click on the APPLY NOW button or email your resume with the following details inside your resume for faster processing:

• Reason for leaving each past & current employment

• Salary drawn for each past & current employment

• Expected Salary

• Earliest availability date

We regret only shortlisted candidates will be notified. By submitting any application or résumé to us, you will be deemed to have agreed and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration.

Yoong Poh Feng

EA License | 14C7092

EA Registration Number | R1105076

The Opportunity:

• Our Client, MNC Air-conditioning company
• Location: Jurong East
• Basic Salary: Up to $2,800
• Working hours: Monday – Friday, 8.00am – 5.30pm

Job Responsibilities:

• Scheduling technician work schedules for dispatching service orders through designated systems assigned by the coordination team.
• Coordinating with customers on service delivery dates, including managing all required documentation for repair and maintenance contracts.
• Arranging logistics for field services, including issuing parts to field staff or subcontractors and organizing delivery of necessary equipment or parts.
• Collecting service reports from the field team and managing payment collections from customers.
• Coordinating customer payment receipts with the finance team for verification.
• Drafting and sending standard quotations to customers, as prepared by the sales team.
• Supporting field staff with any required assistance.

Job Requirements:

• call center or service coordinator experience
• Proficiency in Microsoft Office for processing documents.
• Strong organizational, communication, and multitasking skills.
• Detail-oriented and efficient in a fast-paced environment
• Experience in the HVAC industry is a plus.

Next Step:

• Simply click on 'Apply here' to drop your resume.
• All shortlisted candidates will be contacted.

Jason Ng
Direct Line: 6697 7967
EA License No: 91C2918
Personnel Registration Number: R23113333

Responsibilities

Customer Service

• Identify and address potential issues that may arise in the sales order to delivery process and customer service.
• Collaborating with the Sales and Business Development manager to reach out to customers on a regular basis to keep them up to date on the newest commercial information.
• Serve as the initial point of contact for managing complaints and handling claims.

Order Management

• Provide sales administration and support, primarily in the order and delivery process.
• Identify and resolve possible issues that may arise during the sales order to delivery process and in customer service. This will necessitate decision making, at times under pressure, and an alliance with one or more parties internationally.
• Generate quotations, verify stock availability, and manage shipping schedules within established guidelines.
• Review credit within set limits and confirm orders.
• Monitor the progress of orders and accountable for ensuring timely customer payments.

Logistics Service Support

• Assist in preparing export documentation for submission to customers and/or banks.
• Handle import and export trade inclusive letter of credit.

Qualification

• Diploma/Degree in Customer Service, Food Technology, Logistics or Supply Chain
• Min 3 years of working experience in customer service, preferably in food ingredients / manufacturing or freight logistics sector
• Good working knowledge of ERP system i.e. Blend ERP
• Ability to handle import and export trade inclusive letter of credit

Key Attributes

• Proactive in problem-solving.
• Energetic team collaborator with a friendly demeanor, a positive approach to work, and determination to learn, succeed, and surpass expectations.
• Constant cultural awareness and sensitivity are essential.
• Proficient in administrative and organizational tasks, including prioritization and self-management.

Tan Cheu Hoon, Fenny

EA License No.: 02C3423

Personnel Registration No.: R22105896

Job Description

• Industry/ Organization Type: Supply Chain
• Position Title: Customer Service Specialist
• Working Location: Tampines (Transport Provided)
• Working Hours: 5 Days (Mon - Fri; 8 AM - 5 PM)
• Salary Package: Basic Salary + AWS + Variable Bonus
• Duration: 3-Months Contract

Key Responsibilities

• Process and fulfill orders promptly and accurately, from receiving to delivery.
• Respond and follow up to customer inquiries, feedback, and orders.
• Handle customer complaints and feedback by investigating, resolving, and escalating issues to Seniors and the Regulatory & QSHE team quickly and independently.
• Manage documents like certificates of analysis/ compliance and inspection statuses.
• Coordinate with logistics teams to track the delivery status of customer orders, providing timely updates to customers.
• Create, collect and manage sales data, customer contact information and reports.
• Keep a well-organized filing system for easy access to work documents.
• Suggest ways to improve management systems to your supervisor.
• Other necessary tasks as assigned.

APPLY NOW!!!

• Excellent communication skills
• Competent with MS Office and computer skills.
• Preferably with at least 1 year of relevant work experience.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #66066 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

• Employee-centric culture
• Innovative and fast-paced environment

About Our Client

The company is a forward-thinking logistics provider that specializes in delivering efficient and innovative solutions to meet customer needs. With a strong focus on teamwork, it fosters a collaborative and growth-oriented environment for its employees.

Job Description

• Procure the best shipping options based on rates, transit time, and customer needs.
• Generate competitive quotations and manage regional control tower operations.
• Serve as the primary contact for customer inquiries and airfreight shipments.
• Coordinate airfreight logistics, including booking, tracking, and documentation.
• Resolve shipping issues and proactively communicate with customers.
• Ensure compliance with international regulations and maintain accurate documentation.
• Collaborate with operations and sales teams for seamless service delivery.
• Track performance metrics and contribute to process improvements.

The Successful Applicant

• A Bachelor's degree in Logistics, Business Administration, or a related field is preferred.
• At least 3 years of experience in airfreight customer service or freight forwarding.
• Strong knowledge of airfreight operations, regulations, and industry standards.
• Exceptional communication skills, both written and verbal, with a customer-focused approach.
• Highly organized, detail-oriented, and capable of handling multiple tasks simultaneously.
• Proficient in using Cargowise and Microsoft Office Suite.

What's on Offer

• Attractive salary and benefits package.
• Opportunities for career advancement and professional growth.
• A team-oriented and supportive workplace culture.

Contact

Kimberly Choo (Lic No.: R22109855 / EA No.: 18S9099)

Quote job ref

JN-122024-6610873

Phone number

+65 6533 2777

Michael Page International Pte Ltd | Registration No. 199804751N

1. Business Function

Corporate and Investment Banking provides corporate customers with a full range of commercial banking products and services, including cash management services, current accounts, time deposits, trade finance, working capital finance, term loans and foreign exchange. Through our continued commitment, Bank has cultivated long-standing relationships with its customers in the region that are based on account relationship management, service differentiation, product development and rigorous credit standards.

2. Responsibilities

• Support Relationship Managers in daily operations to enhance customer experience, including handling customer enquiries, rate fixing for deposits and loans, account opening, coordinate/ liaising with relevant parties on customer due diligence (CDD)/ periodic reviews, maintenance of customer records and files
• Ensure documentation is complete and that all approvals, facility and security documents are in place at all times.
• Follow up on submission of clients’ financials for spreading, and assist Relationship Managers in preparing the necessary documents for credit application / review
• Preparation of offer / variation letters and follow up on documentation aligned with stipulated terms and conditions
• Follow up on submission of periodic documents (eg. insurance policies, valuation reports etc) from clients or relevant parties, and assist Relationship Managers to address queries on such documents
• Additional duties including ad hoc projects supporting Relationship Managers and team in sales and marketing

3. Requirements

• Minimum Diploma holders, with at least 2 years of relevant working experience in a banking environment
• Good understanding of the Corporate Banking business and related banking products
• Good communication and interpersonal skills
• Able to multi-task and work independently
• Service-oriented and a team player
• Proficient in Microsoft Office applications

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to A-IT Software Services Pte Ltd’s PDPA and e2i PDPA.

Responsibilities:

• Attend to customers' enquiries and feedback on customer orders' status
• Perform customers' orders processing and ensure on time delivery
• Work closely with operation teams and coordinate shipping activities
• Monitor the fulfillment gaps, drive investigation of root cause and recovery plan
• Ad hoc duties as assigned

Requirements:

• Diploma in Supply Chain Management, Logistics or equivalent
• With 1 - 2 years of customer service & shipping or sales administrator experience

Interested candidates who wish to apply for the advertised position, please send in your resume to [email protected]

EA License No.: 13C6305

Registration No.: R24120209

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Position: Customer Service Officer (Healthcare)

Salary: $2,200 - $2,800 + AWS + Variable Bonus

Location: Across Singapore

Working Hours / Days: 8.30AM - 5.30PM (Mon – Fri) , 08.30AM – 12.30PM (Alt Sat)

Our Public Healthcare Client located (near MRT) is inviting individuals who enjoys customer service to join their healthcare family as a Patient Service Associate.

Candidates without relevant experiences and positive attitude and has a keen interest in customer service are welcome to apply!

Responsibilities:

• Provide frontline services and general administrative duties of the clinic or centre.
• Maintain overall décor and cleanliness at the clinic, front counter and reception area.
• Attend to patients at counters for registration and payment and appointment line.
• Provide financial counselling where necessary.
• Trace case notes for walk-in cases, billing and charges.
• Account for handover and closing of counter payments.
• Attend to clinic complaints and escalate to higher management when needed.
• Assist doctors with patient’s medical reviews in the consultation rooms.

Requirements:

• Possess GCE "N" Level, GCE "O" Level, Professional Certificate/NiTEC or Diploma.
• Minimum 2 years of relevant working experiences in customer service and customer handling preferred.
• Candidate with experiences in the healthcare industry will be an added advantage.
• Open to work overtime and deployment during pandemic.

Interested applicants, please click the apply button to submit your application.

Alyson Ong

Dynamic Human Capital Pte Ltd

Registration No: R22107466

License No: 12C6253

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

Duration: 6months

Salary: Up to 3.6K

Location: Science Park

• Participating in improvement initiatives and team-building activities within customer service and across functional areas.
• Accurately processing high volumes of part orders and service requests, including part location and price determination.
• Preparing accurate pricing for part orders and returns, considering factors like foreign currency conversion rates, contract type, special discounts, and field service engineer feedback.
• Ensuring accurate cost and revenue accounts are associated with parts, labor, and expenses on each call.
• Determining shipping methods based on part size, weight, contractual agreements, system issue severity, and preferred carrier.
• Acting as a liaison with Accounts Receivable to resolve billing issues.
• Maintaining professionalism in relationships with team members, customers, and others within the company.
• Ensuring all responsibilities are handled promptly, accurately, and with outstanding customer service.
• Performing ad-hoc tasks and duties as assigned by the Superior.

Requirement

• Min O Level / Diploma
• Has prior 2 to 3 years of exp in field service call centre / sales support / order fulfilment
• Ability to multi-task in a fast-paced environment.

Interested candidates, do submit your resume to [email protected] or telegram @alexgohhl

➖

Alex Goh Hock Leong

(CEI.No: R1763413 l Recruit Express Pte Ltd (Healthcare & Life Science) | 99C4599)

[email protected]

• Manage distributor relationships, including procurement and customer service support.
• Provide excellent customer support to corporate clients, overseeing their orders and requests from start to finish.
• Respond promptly to customer inquiries, including quotations, service support, and documentation.
• Prepare and deliver quotations to customers in a timely manner.
• Compile and submit required documents through customers' management systems.
• Proactively update customers on order statuses and shipping schedules.
• Maintain accurate spare parts price lists for customers.
• Coordinate with customers, freight forwarders, and internal teams to ensure timely order fulfillment and shipment execution.
• Prepare and submit necessary documentation for customer customs queries.
• Collaborate closely with internal teams to resolve customer issues and implement solutions.

Requirements:

• At least 3 years of relevant experience, preferably in distribution handling, logistics, manufacutring, or electronic industry.
• Previous experience in a customer service role, order processing.
• Immediate starter is a plus

Interested applicants for the above advertised position(s), please kindly email an updated copy of your resume to: [email protected]

EA License No.: 13C6305

Reg. No.: R23117344

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Customer Service Assistant (6 mths)

$2500

Maternity coverage from Jan 2025 to Jun 2025

0.5mth completion bonus after 6 mths contract

This person will report to our Lead CSA

Reporting to Penjuru Terminal

Working Hrs 8:30am to 5pm

Company transport is being provided

Job Scope:

Responsible for Order Processing:

● Support in the registration of vessels, ITT, trucking and drumming orders in MyService accurately

● Update customer orders based on instructions from Account Manager

● Create relevant feed/run down order in the Industrial Terminals.

Responsible for Trucking and Drumming activities:

● Coordinate and plan drumming activities

● Book time slots for trucking activities

● Liaise with haulier to optimize planning

● Coordinate service disruptions with Account Manager and Operations

● Coordinate and plan drum delivery and collection

Responsible for Documentation Handling:

● Conduct relevant Customs Clearance Processes

● Handle shipping and ITT documentation

● Handle prevailing administrative tasks for the department

● Perform relevant dispatcher activities on the terminal

Responsible for Periodic Reporting:

● Assist Account Managers with manual inventory reports for customers

● Create all other prevailing periodic reports, including Qliksense

WE REGRET TO INFORM THAT ONLY SHORTLISTED CANDIDATES WILL BE NOTIFIED

Manfield Employment Services Pte Ltd (Lic. No: 95C2823)

Posting Personnel: Tan Kah Lee

EA Personnel Reg No.: R23116010

Salary: up to 2.1k

Working Hours:

• 5 day work week (Mon to Sun)
• Rotating shift - 6.45am to 4pm // 10.45am to 8pm // 1.45am to 11pm

Job description

• Liaise with licensees operating at the driving range.
• Provide feedback on conditions and improvements for golfer enjoyment and assistance during practice.
• Maintain control records of credits transfer for SGA Player/JGDP/Staff/damage cards.
• Coordinate promotional activities and events at the range with the supervisor.
• Recommend sales promotions and activities beneficial to members.
• Monitor and ensure facilities are clean and in good condition.
• Report any issues with the Range Card System and ensure all transactions and cash are accounted for and submitted to the Finance Department.
• Ensure efficient collection and washing of range balls.
• Operate the SkyTrak Launch Monitor and Tablet, including simple troubleshooting.
• Ensure range mats are rotated and clean.
• Ensure driving range baskets are collected and neatly arranged for golfers' use.

Requirements

• GCE “N” / “O” Levels preferred with at least 1 year of experience in similar capacity
• Fair knowledge and experience of golf preferred
• Familiarity with operation of PC Card Sales system is an added advantage
• Possess good interpersonal and communication skills
• Must be prepared to perform shift duties and work on weekends and public holidays

**Staff transport is provided

Customer Service Office @ TANJONG PAGAR

The Write Connection (TWC) specialises in English and Writing classes for primary and secondary level students. With a team of over 100 dedicated professionals, our mission is clear: to nurture generations of critical, compassionate thinkers. We are committed to delivering exceptional, well-rounded English enrichment that empowers our students to succeed academically and beyond.

Our Customer Service Officers (CSOs) play a pivotal role in upholding our commitment to excellence. As the first point of contact, CSOs deliver outstanding service by leveraging their product knowledge and communication skills to exceed customer expectations. In this role, you'll provide personalised support, build lasting relationships, and contribute to a positive, collaborative team environment.

If you’re passionate about customer engagement, thrive in a dynamic setting, and are eager to make a difference, we invite you to join our team. Apply today for a fulfilling career where excellence and teamwork are at the heart of everything we do!

Job Responsibilities

Sales & Leads Management

• Confidently share information about TWC programmes with current and potential customers to achieve the centre’s sales target.
• Identify customer needs and recommend the most suitable programmes to enhance their experience and satisfaction with TWC programmes.
• Proactively follow up on leads, arrange trial lessons, and assist customers in signing up for programmes.
• Respond to phone, email, and walk-in queries promptly and effectively.
• Actively participate in marketing promotional events, campaigns and outreach efforts to boost TWC programmes’ visibility and drive enrolments.

Customer Service

• Deliver outstanding customer service by promptly addressing inquiries, resolving concerns efficiently, and escalating complex issues when necessary to ensure timely resolution.
• Maintain a cheerful, professional demeanor in all interactions, fostering a welcoming environment where customers feel valued and supported.
• Actively listen to customer feedback and share valuable insights with the team to help improve our service offerings and delivery.
• Stay well-informed on the latest programmes and marketing updates to provide accurate and up-to-date information to the customers.
• Go the extra mile to make sure customers are satisfied and their needs are fully met.

Administrative Support

• Utilise company tools and systems to manage and track customer interactions, ensuring accuracy and timely responses.
• Maintain organised, accurate, and up-to-date records of customer interactions, follow-ups, key activities, and relevant data.
• Handle day-to-day administrative duties, such as scheduling student classes, managing enrolments, processing invoices, and ensuring accurate registration and enrolment data.
• Collaborate with team members to streamline processes and contribute to the continuous improvement of administrative efficiency.
• Provide assistance to teachers and students as needed, ensuring a positive experience for all.
• Other duties associated with the role and assigned by the line manager.

Work Hours

As a Customer Service Officer, you’ll benefit from a structured 5-day workweek, including one weekend day, designed to support a healthy work-life balance. Here’s what a typical week looks like:

• Weekdays: 12:30 PM to 9:30 PM (inclusive of a one-hour meal break)
• Saturday or Sunday: 8:30 AM to 6:30 PM (inclusive of a one-hour meal break)
• Days Off: Enjoy one weekday and one weekend off each week.
• Team Collaboration: Participate in an engaging, collaborative 2-hour team meeting each week to brainstorm, share insights, and grow together.

Work Location

Experience the variety and flexibility of working across multiple locations! While your primary work location will be based on operational needs, we value your preferences. We’ll carefully consider your preferred centers when determining your final placement, ensuring a work environment that suits you best.

Job Requirements

• Minimum GCE 'O' levels qualifications.
• At least 1 year of experience in customer service-related roles, preferably in an enrichment or education-related setting.
• Proficiency in using MacBook and G-Suite applications (e.g., Drive, Gmail, Docs, and Sheets).
• Strong communication skills in English, both spoken and written, with keen attention to detail.
• Sales experience or a proven track record of meeting sales targets is an advantage.
• Demonstrated excellence in customer service with the ability to handle customer needs effectively and efficiently.
• Demonstrates strong work ethics, including integrity, professionalism, and a commitment to excellence.
• Positive, approachable, and professional demeanor with excellent listening skills.
• Ability to work independently while also thriving in a collaborative team environment.
• Flexibility and willingness to work at different centers based on operational needs.

What we offer:

• Competitive remuneration
• Performance-based incentives.
• Opportunities for professional development and growth within the company.
• Be part of a vibrant, dynamic and collaborative team that fosters innovation, excellence, and a shared commitment to making a difference in education.

Staff Benefits:

• Comprehensive Medical and Dental benefits
• Birthday and Marriage leave
• Flexi Leave upon completing 1 year of service.
• Monthly Birthday celebration
• Team Bonding Activities
• Exclusive Staff discount for TWC lessons (50% off course fee for children of staff)
• Exclusive Staff discounts with various participating merchants

Job Info:

• Working Days: 5 days/week
• Working Hours: Rotational shifts
• Location: Central

Key Responsibilities:

• Provide courteous and efficient service and if possible to comply with each and guests’ request.
• Ensure that all telephone calls are handled promptly within three rings.
• Be familiar with all room types and rates in the hotel and their availability status; up-sell whenever possible.
• Take ownership of problems, handle guest complaints promptly according to established procedures and then report to supervisor for further follow up when necessary. Glitch reports are to be written when necessary.
• Ensure guest room security, emergency and fire procedures; encourage the use of Safe Deposit boxes (El-Safe) and adhere to policies & procedures for their use.
• Be familiar with hotel facilities and functions as well as major city attractions and events; provide guests with accurate information as requested.
• Ensure a professional and courteous working relationship and maintain an effective flow of communication with all hotel personnel.

Please submit your updated resume by using the APPLY NOW BUTTON.

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

We regret to inform you that only shortlisted candidates would be notified.

We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280

Chan He Guang | EA Personnel No.: R23117560

Customer Service Officer

Our client is from Aviation Industry. They are looking for a Customer Support Specialist to assist their team for the next phase of their business. They are located in the East - easily accessible.

Job Responsibilities:

• Review and process customer purchase orders using ERP (Cardex) and manage portal entries
• Research and resolve order issues, prioritizing based on urgency and ship dates
• Collaborate with warehouse, Sales, and Quality teams to ensure smooth order processing
• Monitor open orders and expedite high-priority or complex shipments
• Coordinate critical shipments to meet deadlines through cross-functional teamwork
• Handle customer claims, returns, and credit/rebill processes
• Support Accounts Receivable in resolving payment-related issues
• Track part usage/demand for existing contracts and collaborate on pipeline management
• Analyze root causes of order issues and recommend corrective actions
• Maintain accurate records and reports for order and customer issue resolution
• Assist in continuous process improvement efforts within the team
• Perform other duties as assigned to support business operations

Job Requirements:

• 2-4 years of experience in Program Management, Customer Support, or warehouse operations
• Proficient in MS Office (Excel, Word, PowerPoint)

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23117211 (Hew Lee Dea)

Service Delivery Manager (CyberSecurity)/ Customer Manager

Responsibilities:

• Strong in handling Service Delivery Management/ Customer Management
• Experience in providing Services and Solutions on CyberSecurity Management.
• Technically inclined in handling Service Delivery and supporting Customer Management.
• Manage the performance of services and ensure that Service Levels are met.
• Engaging the customer and/or vendors to ensure the smooth delivery of services when required
• Communicate and liasing with clients, stakeholders and vendors.
• Provide consultation and advisory on CyberSecurity Solutions.

Requirements:

• Demonstrated strong experience in handling Service Delivery Management/ Customer Management.
• Experience in providing CyberSecurity Services and Solutions to customers.
• Strong knowledge of CyberSecurity.
• Relevant Cybersecurity Certifications such as CISM, CISSP, GCIH, GNFA, CCSK, CRIST will be an added advantage.
• Familiar with Kill Chain methodology, MITRE Att&ck, NIST Cybersecurity Framework, ISO 27001 and etc.
• Minimum 3 years of experience in customer success roles or experience in a cybersecurity operation center
• Good in Service Delivery and Customer Management.
• Experience in handling Service Level Agreement (SLA).
• Possess Government or System Integrator Consulting domain.
• Experience with contract and vendor management.
• Possess Diploma or Degree in relevant field.
• Only Singaporean applys.

If you feel that you have the skill-sets that we are looking for, please apply in-confidence with an updated MS Word Resume to [email protected]

We respect your privacy and all communication will be treated with confidentiality.

*Only shortlisted candidate will be notified.

Yong Zhehan @Yong Jeline (Reg. No. R1101621)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

• Experience:Minimum 2-3 years of experience in customer service or operations, preferably in the banking or financial services industry.
  Proven experience in handling ticketing systems such as ServiceNow, Jira, Zendesk, or equivalent.
  Strong understanding of banking operations and products (e.g., accounts, loans, payments, credit cards, etc.).
  
• Skills:Excellent verbal and written communication skills.
  Strong analytical and problem-solving abilities.
  Proficiency in Microsoft Office (Excel, Word, PowerPoint).
  Ability to manage multiple tasks simultaneously in a fast-paced environment.
  Attention to detail and a customer-centric approach.
  

Job Responsibilities

• Provide administrative support, including registration, scheduling appointments, maintaining accurate patient medical records, and cashiering.
• Attend to customer inquiries, deliver top-notch customer service and build sustainable relationships with patients to maximize sales, customer satisfaction, and retention.
• Connect with patients, follow-up, monitor and continuously access patients’ treatments throughout their recovery process to help them achieve the desired results.
• Maintain detailed and accurate treatment records and support the clinic's day-to-day operations.
• Perform Electro-Lymphatic Therapy (ELT) to help patients enhance their overall health and wellness.
• Work with physicians to develop suitable treatment plans and dispense medication as prescribed for every patient.
• Educate patients about the clinic's products and services effectively.
• Perform the packaging and labeling activities of medications.
• Sanitize, maintain the tidiness and cleanliness of the treatment rooms and clinic equipment.
• Achieve monthly personal and company sales targets without hard selling.
• Assist in monthly or quarterly clinic promotional activities and propose new strategies for business growth.
• Perform any other ad hoc duties as assigned from time to time.

Job Requirements

• Candidates with no prior experience are welcome to apply (training will be provided)
• Preferably 1-2 years sales experience in the retail/healthcare industry preferred.
• Preferably candidates with prior healthcare/clinic/massage and spa setting experience.
• Candidates who possess relevant beauty and service-related qualifications such as CIDESCO/ CIBTAC / WSQ/ ITEC, etc., are a plus.
• Able to commence work immediately/on short notice would be a big plus.
• Possess great passion and interest in TCM or healthcare industry
• Able to adapt quickly to situations and comfortable working in a fast-paced environment
• Customer-focused, self-motivated, sales and service-oriented.
• Proactive, enthusiastic, independent, compassionate, and has a positive learning attitude.
• Good team player with excellent interpersonal and communication skills.
• Candidates with relevant experience and proven track record will be considered for a senior position.

Job Highlights:

1. Annual Leave - 14 days onwards
2. Birthday Leave - We believe employee should take a day off to celebrate their birthday with their loved ones
3. FREE TCM services and Tech-enhanced therapies for our employees, and 50% discount for employees’ family members!
4. Attractive and Good Commissions Entitlement
5. Great working culture - Fun and enjoyable workplace that embraces Diversity and Work-life balance/harmony

Why Should You Join Us?

GREAT CULTURE AND ATMOSPHERE:

Because you will be working along with amazing and crazy fun people. We have cyclists, chefs, yogis, gamers, athletes, animal lovers, motivational and inspirational trainers, foodies, and many more.

GREAT SALARY PACKAGE AND BENEFITS:

Because we offer benefits which are most desired and valued by people. We believe that the people in the team are the backbone of the company, the core of everything we do. This is why we invest so much in our employee’s welfare and future.

GROWTH AND CAREER DEVELOPMENT:

Because the sky's the limit and we firmly believe that our employees' growth, development, and well-being are the most significant factor. We hope to grow with our employees, we want our people to shine brighter as they progress with the company.

DIVERSITY:

Because we value equity and inclusion. We are an equal opportunity employer who makes decisions without regard to age, identity, gender, race, colour, ethnicity, etc. We encourage our employees to be their true selves at work.

[Job ID: 662615]

Responsibilities:

• Process quotations, purchase orders, and sales orders.
• Oversee Customer Consignment Programs.
• Ensure on-time deliveries for both internal and external customers by collaborating closely with customers, vendors, and engineers to meet requirements.
• Maintain and monitor stock inventory and manage stock movement.
• Update customer price books.
• Maintain an organized filing system for documentation.
• Respond to inquiries from customers and business partners.

Requirements:

• Minimum of 1 year of relevant work experience.
• Experience with Oracle or SAP systems.
• Capable of working independently with minimal supervision.
• Must be available for monthly rotating weekend and public holiday standby.

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.
Please kindly refer to the Privacy Policy of Good Job Creations for your reference: https://goodjobcreations.com.sg/en/privacy-policy/
EA Personnel Name: Sandy Ng
EA Personnel Registration Number: R24125475
EA License No.: 07C5771

[Job ID: 662615]

Responsibilities:

• Process quotations, purchase orders, and sales orders.
• Oversee Customer Consignment Programs.
• Ensure on-time deliveries for both internal and external customers by collaborating closely with customers, vendors, and engineers to meet requirements.
• Maintain and monitor stock inventory and manage stock movement.
• Update customer price books.
• Maintain an organized filing system for documentation.
• Respond to inquiries from customers and business partners.

Requirements:

• Minimum of 1 year of relevant work experience.
• Experience with Oracle or SAP systems.
• Capable of working independently with minimal supervision.
• Must be available for monthly rotating weekend and public holiday standby.

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.
Please kindly refer to the Privacy Policy of Good Job Creations for your reference: https://goodjobcreations.com.sg/en/privacy-policy/
EA Personnel Name: Sandy Ng
EA Personnel Registration Number: R24125475
EA License No.: 07C5771