A Filipino restaurant in Singapore which is a spin-off of a popular Philippines-based concept, Manam. Rated and recommended by top food and travel sites such as Eater, Forbes Travel Guide, and Tatler Dining. With its approach of serving Filipino fare in classics and twists, the Manam dining experience fits this generation of curious eaters.

We are looking for passionate individuals to join us on this incredible journey!

Job Summary

This role plays a part in providing excellent service and creating amazing dining experiences for all our dining guests.

Duties and Responsibilities

▪ Play a part in providing high standards of service and creating amazing dining experiences for our guests

▪ Prepare the restaurant for service - table settings, top-up of condiments/service stations, and other preparatory tasks.

▪ Greet and welcome customers in a friendly manner.

▪ Be well-versed in the restaurant’s menu.

▪ Assist guests with the menu and provide recommendations.

▪ Serve guests with their food and beverage orders

▪ Be able to anticipate guest’s needs and preferences and render timely service.

▪ Clear and clean tables after guests have finished dining.

▪ Carry out daily general cleaning duties which include, but are not limited to,

- Sweeping and mopping of floors

- Tidying up of service stations

- Trash disposal

- Washing and cleaning of serve/glassware

▪ Execute initiatives set to make sure the dining space is clean and tidy, exceeding expectations set under the Government and Company’s food safety and hygiene standards.

▪ Be responsive to telephone enquiries and forward them to the relevant person if required.

▪ Participate in promoting a cooperative, and happy working environment

▪ Any other duties as assigned by the Outlet Manager.

Requirements

- With some relevant F&B service experience. Training will be provided.

- Confidence, excellent customer service, and hospitality skills

- Friendly and Courteous

- Good communication and interpersonal skills

- Well-versed in English

- Team player with a positive can-do attitude

- Attention to detail and ability to adapt to any situations

- Problem analysis and problem-solving

Working Hours

5 Working days per week (Monday and Sunday Off)

Salary Package:

We offer competitive compensation (based on experience and position) and benefits packages for full-time employment.

Salary range from $2,200 to $2,690.

• Location: Botanic Garden
• Working Hours/Pattern: 7.30am to 7.30pm / 4 Days per week
• Basic Salary: $2000 + MPI (Monthly Performance Incentives)
• PTs Are also Welcome!!! Up to $12/hr (Min 9 shifts per month)

Job Scope

• Provide customer service and handle visitors’ queries
• Perform roving duties around the gardens and visitor information duties
• Greet and welcome visitors with excellent customer service
• Ensure the safety of the visitors and assist with crowd management
• Identify and report safety lapses, risk issues or incidents to Supervisors
• Perform service recovery where necessary
• Other duties as when assigned by Supervisors

Requirements

• Minimum GCE O Level, NITEC or equivalent
• At least 1 year of customer service experience will be advantageous
• Enjoy working with the general public at outdoor environment
• Work experience in hospitality, tourism, attractions sectors would be preferred
• Good communication skills and good command of English

We regret only shortlisted candidates will be notified.

All applications will be treated with the strictest confidence.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to P-Serv Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.p-serv.com.sg/priv.... You acknowledge that you have read, understood, and agree with the Privacy Policy.

EA License No: 90C3494

EA Personnel No: R22110160

EA Personnel Name: Cryst Lim

Customer Service

(Freight forward)

• Working days: 5 days
• Working hours: 9am - 6pm (Mon to Fri)
• Location: Redhill
• Salary: S$ 2,500 - 3,500

Responsibilities:

• Handle day to day operations and transaction in the forwarding area
• Arrange bookings for shipping documents e.g.shipping orders, shipping notes, B/L etc
• Ensure timely dispatch of shipping documents

Requirements:

• At least 1 - 2 years of relevant experience

Apply now for Interview arrangement

Daniel Wong | Senior Consultant | Reg No: R2095781

The Supreme HR Advisory Pte Ltd | EA No: 14C7279

Our client, a leading company in Singapore, is expanding. They value self-development, career progress and most importantly a healthy working culture. Join them in this exciting journey as a:

Service Engineer

Job description

1. Perform the maintenance service in a proper and correct manner as stated on the checklist

2. Attend emergency breakdown service as instructed by the team leader

3. Carry out testing & commissioning for A&A work and run the small size of project

4. Provide technical support to the Application Team

5. Co-ordinate with the Project and Application departments and provide necessary support when required by the Team Leader

6. Support the systems testing related activities with the Project and Application Teams

7. Liaise with sub-contractor to perform site survey for A&A work and to provide detailed information on equipment quantity and method for the installation to the relevant parties for preparation of quotation

8. Deliver good standard of workmanship and ensure accurate quantity and quality of the equipment to be installed at site

9. Conduct in-house training when is required

10. Perform standby duty and other ad hoc duties as assigned

Key Requirements

• Diploma/ Degree in Mechanical/Electrical/Electronic Engineering
• 2 years’ experience in security systems
• Strong knowledge in network and security systems, able to troubleshoot and rectify the network and systems related issues.

Remuneration:

• $2,500.00 - $3,600.00 per month

Work Arrangements:

• Work Location: In person

Please submit your updated and comprehensive CV to: [email protected] for a P&C discussion. Your CV should be updated and in MS WORD FORMAT ONLY (NOT PDF) with full career details, stating current or last drawn salary with full breakdown such as base, incentives, AWS, etc. and expected salary, contact details, educational qualifications, working experiences, reasons for leaving each past employment(s) and availability date.

For quicker processing, please indicate the position applied for on the subject header. We regret to inform that only shortlisted candidates will be notified. However, if you are not selected, we will explore other positions for you, in the near future. All applications will be treated with the strictest confidence.

What our client offers

Our client offers an attractive remuneration package, a fast-paced and exciting working environment and provides challenging opportunities for career advancement. They care about their employees. They are not just an employer. They are a Team. They do not just offer you a job, they offer you a career. By joining their team, you will find a strong purpose and deep meaning in everything you do. You will have the chance to make a real difference for customers, working alongside a passionate team of like-minded colleagues, while building your knowledge/skills and developing your career in a fun, dynamic and fast-growing organization.

Our client advocates fair employment practices, recruits talents based on merit and fit with their corporate values and complies with the Tripartite Guidelines on Fair Employment Practices (TGFEP), including the prevailing guidelines on recruitment. They are committed to achieving diversity and creating an inclusive working environment. They welcome all applications irrespective of social and cultural background, race, gender, age, religious belief or nationality.

Personal Data Protection Statement for Job Applicants

Please be informed that the personal data you provided by way of your job application to Grace HR Solutions will be collected, used and disclosed by or on behalf of Grace HR Solutions to determine or investigate your suitability, eligibility or qualifications for employment with Grace HR Solutions and/or its clients and manage your application for employment with Grace HR Solutions and/or its clients including identifying you as potential candidate for future suitable positions and/or notifying you of any such positions, either existing or in the future.

Thank You!

ANDY LUCAS | CEI No: R24123824 |

Grace HR Solutions | EA Licence No: 22C1305 |

UEN: 53456396A

Company Overview

Grace HR Solutions is a boutique professional recruitment consultancy involved in the recruitment of permanent, contract, and temporary positions. We are fully committed to achieving excellence in every assignment through leveraging our vast candidate pool, industry connections, and strategic insights. As the total recruitment and staffing solutions partner, our goal is to provide our Clients the best staffing solutions through an integrated database network supported by localized content and services. We strive to be efficient and effective in matching the right candidate to the right job. Reach out to us to discover even more about how we can help you with all your staffing needs or your own career

Job Type: Full-time

Pay: $2,500.00 - $3,600.00 per month

Schedule:

• Monday to Friday

Location:

• Singapore (Preferred)

Work Location: In person

Responsibilities:

• Offer a professional, friendly greeting and engaging service
• Assist in monitoring the guests’ needs, check and coordinate special requests such as special menu requirements, cake or flower orders, tables’ requests, and promotional offers
• Allocate and check the table arrangement both prior and during service, ensuring special requests are met wherever possible
• Check on guests’ satisfaction, attend guests’ needs and comments with proper follow up with Manager
• Any other ad-hoc duties as assigned by the Company

Requirements:

• Able to work on split shifts, weekends, and public holidays
• PC literate, well-organized, and self-motivated
• Possess good communication and interpersonal skills

Whatsapp 91834574 for more information

Multiple work locations at Pasir Ris, Tampines, Katong, Ang Mo Kio, Woodleigh, Sengkang and Choa Chu Kang

Job Highlights

• We offer attractive salary and incentives
• We provide opportunities for career advancement
• We provide healthcare and medical benefits

Job Description

If you have a warm personality, value good customer service, eloquent in English, and are willing to learn and grow with the company, then you are most welcome to be part of our fun-loving and dynamic team!

Responsibilities

• Attend to walk-in customers and incoming phone/email enquiries
• Provide professional course consultation and excellent customer service to prospective customers
• Work closely with the Operations Manager in placements and scheduling of classes
• Communicate and coordinate with customers in ensuring prompt follow-up and closure for all enquiries
• Process class registrations and payments
• Correspond with existing customers through phone, text messages, emails and letters
• Coordinate with external vendors and suppliers
• Perform a variety of administrative duties in support of the day-to-day operations
• Ensure the safety and appropriate behaviour of students at the centre
• Tidy and prepare the classrooms before lessons

Requirements

• Fluent in English and Mandarin, to handle English and Mandarin speaking customers
• Confident and tactful in handling customer’s needs
• Passionate in providing excellent customer service
• Possess good communication skills
• Must love children and comfortable working around them
• Possess a cheery and pleasant disposition
• Meticulous and systematic with administrative procedures
• Has a good eye for details
• Excellent team player with a people-oriented personality
• Proficient in Microsoft Word, Excel and other administrative applications
• Applicants with experience working in tuition or enrichment centres have an added advantage
• Work day: 5-day work week – 3 weekdays and 2 weekends or 4 weekdays and 1 weekend.

WHY JOIN US?

• We offer attractive salary that commensurate with work experience
• We provide opportunities for career advancement within the company
• We provide healthcare and medical benefits

You will be part of our client’s Support & Services Field Service team responsible for preparation, testing, installation and commissioning of radar systems and preparation of technical documentation within the Defence and Security market.

Responsibilities

• Responsible for hardware and system installation, commissioning and testing.

• To provide troubleshooting, repair and maintenance activities.

• To prepare maintenance and installation documentations.

• To provide technical support to customers, by email, phone and on site.

• To generate service reports according to activities.

• To assist engineers as second engineer in installation, service, commissioning support worldwide.

• To undertake other ad-hoc duties when required.

Qualifications & Competencies

• Good knowledge on IT and communications systems.

• It is an advantage if you have experience in field support, installation, repair & maintenance of electronics and communications equipment, for example within radar or surveillance systems in aviation or marine related industry etc.

• ITE certificate or higher

• Basic mechanical skills is required

• Should be able to work at heights and be able to pass a Work-At-Height Course, which our client will provide for.

• Good command of written and spoken English and 1 local language.

• Willing to work long and irregular hours, including weekends when required.

• Required frequent regional travel for field assignments, approximately 50% of the year.

• Team player with good communication and interpersonal skills.

Salary: SGD 4,500 x 12 + AWS

Location: West, Singapore

Alternatively for immediate consideration, please send you resume to [email protected]

We regret that only shortlisted candidates will be responded.

Job Description:

• Provide good customer service to ensure high level of satisfaction of customers service are achieved
• Ability to promote and recommend food and beverages to customers
• Taking in orders and serving food to customers
• Preparation of food and beverages
• Any other duties as assigned by immediate supervisor
• Ensures high standards of sanitation, cleanliness and safety are always maintained throughout all areas.
• To take responsibility for contributing towards own development and attend training sessions or courses when required.
• Always support safe work habits and a safe working environment.
• Any other duties as assigned by immediate supervisor

Requirements:

• Experience in F&B will be an added advantage
• Team player with adequate effective communication skills
• Punctual and good working attitude
• Provide excellent customer service
• Training will be provided
• Able to work weekends & public holidays
• Able to start work immediately or at short notice
• Handling of Non-Halal ingredients as our restaurant is not Halal certified
• Bilingual in English and Mandarin to liaise with Mandarin speaking customers and explain menu items
• Good customer service and interpersonal skills

Job Responsibilities:

· Contractors management

· Create and Foster conducive environment for attracting, retaining and developing Service Partners

· Interview & provide training to engineers in technical skills

· Administrative support e.g. Patching, verifying of service reports & invoicing

· Follow up payment with Service partners

· Develop program to accelerate repair sales and contract retention from Service Partners

Requirements:

· Diploma/Degree in Mechanical Engineering

· Minimum 2 years of technical experience with knowledge in air-conditioning, chiller, ACMV or HVAC systems

· Experience supervising subcontractors

We would like to invite interested applicants to apply.

Thomas Tan

Registration No: 12C6253

License No: R2094900

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

Under the revised Employment Agencies Licence Condition 5(b), employment agencies (EAs) are required to collect the personal data (e.g. NRIC, FIN) of applicants referred to employers for permanent or contract job positions of at least 6 months with a fixed monthly salary of $3,300 and above. PDPA requirements on collection, use and disclosure of personal data are not applicable to EAs that are collecting such information, as it is a regulatory requirement.

https://www.mom.gov.sg/faq/submit-quarterly-referral-and-placement/are-employment-agencies-allowed-to-collect-personal-data

• MNC
• 6 Months Contract
• Basic $2000 - $2500
• Working location : Lorong Chuan
• Working days : Monday to Friday
• Working hours : 8.45am to 5.45pm
• Training provided for those without/lesser experience

Job Responsibilities:

• Provide quote preparation, order tracking, backlog processing, invoicing, returns, discrepancy resolution, customer credit problems and/or other such support to sales team members and/or external customers
• Working on weekly reschedule reports from customers (pull in, push out and cancellation requests)
• Inventory Management on buffer stock
• Identifies, investigates, and participates in opportunities to improve processes and procedures, to include various key performance metrics
• Ensures that good customer relations are maintained, and customer claims and complaints are resolved fairly, effectively and in accordance with consumer laws
• Maintains and updates electronic and/or hard copy records as required
• Other duties as assigned

Requirements:

• Diploma in Logistics / Supply Chain Management or equivalent
• Training provided for those without/lesser experience

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

THIEN CHING MEI (R2198032)

EA Recruitment Pte Ltd

EA License No: 21C0492

Our team at ATIPICO thrives on passion and love for excellence, with the common aim to provide our clients with an experience to remember. Details make the difference for us. We believe in the artistry of a seductive presentation and the value of an impeccable service.

Responsibilities

To assist in ensuring a smooth daily service operations.

Set up of restaurant for service.

Ensure that guests receive prompt attention and service when they enter the restaurant

Ensure that guests’ orders are taken accurately.

Deliver efficient and effective service that is aligned with ATIPICO’s standards.

To learn and to be familiar with all the food and beverages offered in the restaurant including the ingredients and preparation time.

To maintain a high standard of personal hygiene, appearance and department at all times.

To clean up section area after service and maintain cleanliness of the area.

Any adhoc tasks assigned by the Restaurant Manager.

Requirements and skills:

Minimum 2 years of F&B experience

Willingness to work on rotating shifts including weekends and Public Holidays.

Extensive knowledge in food & beverages.

Service-oriented team player with excellent interpersonal and communication skills

Attention to detail is crucial to ensure consistency of service.

Able to multi-task and work under pressure in a fast pace environment

Ensure compliance with sanitation and safety regulations

Job Benefits

Exciting career path with career growth opportunities

Staff discounts

5 working days per week

Job Vacancy at Indonesian Restaurant

Part time/Freelance position

Immediate start work

Location at Far East Plaza

Restaurant Service Crew

- take order

- serve food in dining area & take away counter

- clean table & dining area

- to promote food menu

- to handle drinks & desserts

- able to work on weekend & public holiday

- to handle opening or closing

- uphold high standard of food quality, hygiene, and adherence to SOPs

- to work 4-5 days / week

Job Description: Service Crew – Café

Position Overview:
We are seeking enthusiastic and customer-focused individuals to join our café team as Service Crew members. Age is not a barrier—whether you are young, retired, or anywhere in between, if you are willing to learn, enjoy working in a team, and have a passion for delivering excellent customer service, we welcome you to apply. Seniors and elderly individuals are highly encouraged to join us!

Key Responsibilities:

• Greet and welcome customers with a warm and friendly attitude.
• Take orders accurately and process them efficiently.
• Prepare and serve food and beverages, ensuring presentation and quality standards are met.
• Maintain cleanliness and hygiene in the dining and service areas.
• Assist in restocking supplies and ensuring an organized workspace.
• Handle customer inquiries, concerns, and feedback professionally and courteously.
• Support the team in various roles as needed, fostering a positive and collaborative work environment.

Qualifications and Skills:

• No prior experience is required; training will be provided.
• Willingness to learn and adapt to café operations.
• Strong team player with a cooperative and respectful attitude.
• Excellent customer service and interpersonal skills.
• Enthusiasm for engaging with people and creating a welcoming atmosphere.
• Energetic with the ability to work in a fast-paced environment while maintaining quality and care.

Why Join Us?

• A supportive and inclusive work environment where everyone is valued.
• Flexible working hours to accommodate diverse schedules.
• Opportunity to develop new skills and grow within the café industry.
• A chance to be part of a friendly and dynamic team.

How to Apply:
If you are passionate about customer service and looking for a fulfilling role in a vibrant café, we’d love to hear from you! Please send your application to [email protected]

Join us in serving smiles, one cup at a time!

Description:

• Perform preventative maintenance, repairs, installations, commissioning, and general servicing activities.
• Effective collaboration with management is vital to ensuring high levels of customer satisfaction through direct engagement.
• Regular communication with customers, the service team, and subcontractors is encouraged to foster positive relationships and enhance the overall customer experience.
• Timely responses to system breakdown and the execution of scheduled preventive maintenance are crucial responsibilities.
• Coordinate and monitor work progress with customers and relevant stakeholders to facilitate prompt installations, as well as supervising subcontractors' activities on-site.
• Ensure that all installations adhere to project specifications is critical. This role entails managing system applications, drafting, database generation, and the commissioning of the systems for which one is responsible.
• Available for 24/7 standby duty is expected to adequately address any complaints or breakdowns.

Job Requirement:

• Bachelor's degree in Engineering or its equivalent with minimum 3 years relevant working experience.
• Excellent communication and interpersonal abilities with a proven capability to work collaboratively with both internal and external partners.
• A proactive self-starter with strong initiative and a collaborative spirit.
• An adaptable individual who can thrive under pressure and handle multiple tasks in a fast-moving environment.

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

Job Description

• Someone who can take lst level helpdesk to respond to calls.
• Provide first call resolution to users who called into our hotline which is public facing, advising on issues
• Liaise with other support teams, or product teams as required to resolve requests/issues in a timely manner.
• Ensure proper documentation, notification, escalation, tracking and follow up of all incidents.
• Primary responsibilities are focused on customer contact
• Perform outbound calls to users who leave callback
• Handle emails as assigned by team leader
• Handle responses via the Chatbot

Please refer to U3’s Privacy Notice for Job Applicants/Seekers at https://u3infotech.com/privacy-notice-job-applicants/. When you apply, you voluntarily consent to the collection, use and disclosure of your personal data for recruitment/employment and related purposes.

Job Description:

• Provide good customer service to ensure high level of satisfaction of customers service are achieved
• Ability to promote and recommend food and beverages to customers
• Taking in orders and serving food to customers
• Preparation of food and beverages
• Any other duties as assigned by immediate supervisor
• Ensures high standards of sanitation, cleanliness and safety are always maintained throughout all areas.
• To take responsibility for contributing towards own development and attend training sessions or courses when required.
• Always support safe work habits and a safe working environment.
• Any other duties as assigned by immediate supervisor

Requirements:

• Experience in F&B will be an added advantage
• Team player with adequate effective communication skills
• Punctual and good working attitude
• Provide excellent customer service
• Training will be provided
• Able to work weekends & public holidays
• Able to start work immediately or at short notice
• Handling of Non-Halal ingredients as our restaurant is not Halal certified
• Bilingual in English and Mandarin to liaise with Mandarin speaking customers and explain menu items
• Good customer service and interpersonal skills

-5/6 Days work 12hrs shift (able to work weekend &PH)

-To be deployed as Floater (Islandwide Location based on daily deployment)

-Good Customer Service

Job Duties:

-Greet and welcome visitors

-Attend to inquiries & answer queries or feedbacks

-Provide directional assistance

-Keeping the front desk tidy & presentable

-Access control

-Data Entry

-Any other duties assigned by the Management

Requirements:

-Minimum Diploma level

-Minimum 2 years Customer Service experience

-Excellent organisational skills, demonstrates high attetion to details

-Good communication & interpersonal skills

-A good team player and possess cheerful personality

-Able to work in a fast pace and challenging environment

-Able to work on shifts including weekends & Public Holidays

Our client is a company that is revolutionizing operational efficiency by addressing manpower challenges with innovative solutions. With their groundbreaking technology already making a significant impact in over 30 countries, they are experiencing continued growth. As they continue to grow, they are seeking a Service Manager to join their team.

Key Responsibilities:

Team Leadership:

• Lead and manage a team of field technicians, fostering a positive and productive work environment.
• Provide coaching and training to team members on technical skills, safety protocols, and customer service best practices.
• Conduct regular performance evaluations and support career development for team members.

Field Service Operations:

• Oversee field service activities to ensure timely and effective servicing of robots and machinery.
• Actively participate in servicing and troubleshooting machines as needed, demonstrating hands-on technical expertise.

Customer Relationship Management:

• Build and maintain strong relationships with customers, ensuring their needs are understood and met.
• Address customer inquiries and concerns promptly, providing solutions and ensuring high levels of satisfaction.

Technical Expertise and Support:

• Provide technical support to team members and customers, leveraging deep knowledge of robotic systems and machinery.
• Stay updated on the latest industry trends and technologies to enhance service offerings.

Data Management and Reporting:

• Comfortable working with numbers, analyze service metrics to identify trends, areas for improvement, and opportunities for efficiency.
• Prepare and present regular reports on service performance, customer feedback, and team productivity to management.

Process Improvement:

• Identify opportunities to improve service processes and implement best practices to enhance operational efficiency.
• Collaborate with other departments to ensure seamless service delivery and customer satisfaction.

Requirements:

• Bachelors degree in Engineering, Technical Management, or a related field; relevant certifications are a plus.
• A minimum of 3-5 years of experience in field service management, preferably in robotics or automated systems.
• Proven leadership skills with the ability to motivate and develop a technical team.
• Strong technical aptitude and problem-solving skills, with hands-on experience servicing machinery.
• Excellent communication and interpersonal skills, with a focus on customer satisfaction.
• Proficient in data analysis and comfortable using service management software.

Interested candidates are invited to send in your Resume in MS Word Format stating your past work experience, reasons for each leave, past and expected remuneration.

We regret to inform that only shortlisted candidates will be notified.

By submitting an application to us, you will be deemed to have agreed for us to collect, use, and disclose your personal data which you have submitted to your prospective employers, for the purpose of job search, and/or other services which you have consented us to perform on your behalf.

Cultivar Asia Pte Ltd

EA License Number: 19C9782

EA Personnel Number: R1326341 Ng Zhenyu

Job Description

We are seeking a highly motivated and customer focused service advisor to join our team at Woodlands taxi workshop, responsible to exceptional customer service, managing workshop operations, and ensuring timely and efficient repairs for our taxi fleet.

The Service Advisor in the automotive industry acts as a bridge between customer and service department. They assess, suggest, schedule, and ensure customer satisfaction.

Core Responsibilities

• Greet and advise customers on vehicle repairs and maintenance
• Coordinate with ATO’s to ensure timely and efficient repairs
• Manage workshop operations, including scheduling and prioritizing repairs
• Maintain accurate records of customer interactions, repair orders, and inventory
• Provide excellent customer service and ensure customer satisfaction
• Collaborate with the workshop team to achieve business objectives
• Provide guidance and support to customers regarding vehicle maintenance and repair services.
• Gather feedback and encourage customers to leave a good review.
• Conduct thorough Pre-Delivery Inspection (PDI) to ensure the quality of the vehicle before handover.
• Prepare servicing schedule, job card and daily status.
• Prepare Job Quotation for all O&A jobs requested by customer.
• Attend to customers’ need & requests.
• Updating of maintenance system (record all job history).

Skills, Experience & Qualifications

• Minimum of 2 years of experience as a Service Advisor/Customer Service role within the automotive industry.
• Strong organizational and time management skills
• Good communication and interpersonal skills.
• Adapt to a fast-paced environment and be flexible with changing priorities.
• Basic knowledge of vehicle mechanics and repair procedures
• Proficient computer skills to manage customer information and process service orders.
• Primary/Secondary, GCE 'O'/'N', Nitec/Diploma/Degree

Our Client:

• Cranes Lifting Industry
• 5 Days, Office Hours
• West Region
• Up to $3200 Per Month

Responsibilities:

• Arrange sub-contracted services and equipment when required, including rentals.
• Execute goods receiving for purchase requests.
• Assign service requests (SR) and work packages (WP) to field operatives.
• Schedule and dispatch field operatives.
• Maintain, update and manage all open jobs and their scheduling daily.
• Review completed job costs including manhours, expenses and materials before sending to invoice daily.
• Respond and cater for any customer needs and requests and escalate/delegate them as needed.
• Responsible for miscellaneous activities, equipment/building maintenance and answering phones.

Requirements:

• Diploma in Business Administration or relevant field.

For interested applicants, please click "Quick Apply”

We regret to inform that only shortlisted candidates would be notified.

By submitting your personal data and/or resume, you will be deemed to have agreed and consented to us collecting, using, retaining, and disclosing your personal information to prospective employers for their consideration.

Quay Choon Lan Joanne (Guo Chunlan) | EA Reg No: R24121479
JTE Recruit Pte Ltd | EA Lic No: 14C7215

Our company is searching for a motivated and experienced a service manager to lead our customer service department. Your goal will be to provide outstanding customer service to our clients by developing effective customer service procedures, implementing customer loyalty programs, and setting customer satisfaction goals.

Responsibilities:

• Supervising day-to-day operations in the customer service department.
• Responding to customer service issues in a timely manner.
• Creating effective customer service procedures, policies, and standards.
• Developing customer satisfaction goals and coordinating with the team to meet them on a steady basis.
• Implementing an effective customer loyalty program.
• Maintaining accurate records and documenting all customer service activities and discussions.
• Assessing service statistics and preparing detailed reports on your findings.
• Managing the approved budget of the customer service department.

Qualifications:

• Proven experience in a customer service position.
• Proficiency in Microsoft Office
• Outstanding written and verbal communication skills.
• Good understanding of management practices and techniques.
• Excellent leadership and interpersonal skills.

Responsibilities:

- Handle daily operations activities (hands-on) such as Cashiering, Kitchen duties, and Tea making

- Involve in closing of shop (only applicable for night shift staff)

- Attend to walk-in customers promptly

- Maintain cleanliness and tidiness in work areas

- Assist in stock taking / recording

- Answer incoming calls and handle delivery orders

Requirements:

- No experience required as on-the-job training will be provided

- Pleasant disposition and well-groomed

- Cooperative and helpful with other team members

- Excellent and positive service attitude

- Able to work shifts, weekends, eve of public holidays and public holidays on 6 days per week, on rotating shifts

- Independent and able to multi-task

- Able to commence work in short notice will be an added advantage

- Other duties as assigned by superior

Benefits:
1) Good career progression plans
2) Annual leave
3) Overtime pay
4) Medical benefits
5) Daily staff drink
6) Other allowances* eg transport, attendance
7) Variable bonus

* Terms and Conditions apply.

Job Description & Requirements

• Responsible for providing timely and professional services to customers through hotline, email, online chat, WeChat/ WhatsApp and other channels
• Handle customer inquiries and report the problems encountered by customers to relevant departments in a timely manner, and work together to solve customer problems.
• Responsible for all customer operations problems and follow up on solutions
• Manage the customer service support center to ensure the accuracy and relevance of customer service information
• Minimum 5 years of experience

Job Summary:

• Salary: $2,500 0 $3,200
• Mon – Fri 8.30am – 5.30pm, Alt Sat 8.30am-12.30pm
• Location: Pandan Loop (Clementi)
• AWS + VB
• Lunch Provided

Job Responsibilities:

• Receive and process customer orders, ensuring accuracy and timely fulfillment.
• Monitor and update customers on the status of their orders
• Assist with order changes, cancellations, and amendments as required by the customer.
• Assist with customer inquiries regarding products, services, and pricing.
• Address customer complaints or issues.
• Offer product suggestions based on customer needs and preferences.
• Liaison with other departments on orders tracking status and fulfillment details
• Update and maintain accurate customer records in the system.
• Keep records of customer interactions, orders, and resolutions for future reference.
• Address and resolve any problems or discrepancies related to billing, product quality, service delivery or returns/exchange.
• Gather customer feedback to share with the management team for continuous service improvement.
• Assist with administrative duties that support sales, marketing campaigns, or customer outreach efforts.

Job Requirement:

• Attention to detail and good organizational skills
• Ability to work in fast-pace environment

For a quick response, you may call or WhatsApp to +65 6902 8789 in the following format.

Position applied:

Name:

Alternatively, you may send your application and resume in MS Words format to [email protected]

**We regret to inform that only shortlisted candidates would be notified.

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by company relating to this job application.

Nancsi Goh Pek Cheng

Registration Number: R24123939

EA Licence No: 06C2859 (MCI Career Services Pte Ltd)