Job Description:
We are looking for a passionate and customer-oriented Junior Customer Service Officer to join our dynamic team. In this role, you wi..
Job Description:
We are looking for a passionate and customer-oriented Junior Customer Service Officer to join our dynamic team. In this role, you will be responsible for providing exceptional customer service to our clients, ensuring their inquiries are addressed and their issues are resolved in a timely and professional manner.
Key Responsibilities:
Respond to customer inquiries via phone, email, and chat.
Provide accurate information about shipment status.
Maintain a positive and professional attitude in all interactions with customers.
Collaborate with other team members to improve customer service processes.
Perform any other duties as assigned by the Supervisor or Manager.
Requirements:
Fresh graduates or candidates with no experience are welcome.
Excellent communication skills (both written and verbal).
Strong problem-solving abilities and attention to detail.
Ability to work in a fast-paced and dynamic environment.
Positive attitude, adaptable, and willing to learn.
Our client who is based in Singapore that offers a wide range of services including manpower outsourcing and logistics support for operations in both ..
Our client who is based in Singapore that offers a wide range of services including manpower outsourcing and logistics support for operations in both air and seaports.
We are looking for suitable Customer Service Agent working on rotational shifts to support their needs at Changi Airport.
In this role, you will be responsible for providing exceptional service to our customers and ensuring their needs are met efficiently.
Would this be the next career for you?
1. Handling Check In duties
- Check and ensure that flight tickets and travel documents are valid for flight
- Weigh and tag passengers’ luggage.
- Processing and issuing of boarding pass.
- Assisting passengers at self-Check In kiosks and auto bag drop kiosks.
2. Departure/Arrival gate duties
- Ensure boarding pass information is accurate and passenger’s name on passport tally with boarding pass for departure flight
- Crowd control
- Assisting passengers with special needs
- Direct disembarking passengers to respective areas such as immigration and baggage collection belts
- Meet & Greet
- Coordinate with crew and other departments to ensure timely gate activities to meet on time departure of flight.
3. Other miscellaneous duties when assigned
If you are someone with the following, lets chat!
- Presentable and well groomed (NO VISIBLE TATTOOS, only black/dark hair)
- Positive attitude with excellent customer service skills
- Good communication skills and command of English
- Possess basic computer skills
- Min. N Level
Additional information
- 2 years contract
Next Steps
Apply today or contact us to discuss this exciting opportunity.
Do note that we will only be in touch if your application is shortlisted.
About us:
Tree Art is the leading art education brand in Singapore, dedicated to providing a comprehensive platform for artistic development. With the..
About us:
Tree Art is the leading art education brand in Singapore, dedicated to providing a comprehensive platform for artistic development. With the concept of "from education to happiness" we have established a strong presence across the country, with 14 strategically located campuses. Our wide network of campuses ensures that students can easily access artistic learning opportunities in their respective communities.
Introduction:
As a Customer Service Representative, you will be the primary point of contact between Tree Art and prospective customers. Your role involves educating customers about our course curriculum, providing information, addressing inquiries, and assisting in closing sales. You will collaborate closely with the Centre Manager to ensure a smooth customer registration and enrollment process. Your administrative skills, familiarity with Microsoft Office, and proactive approach will contribute to improving sales and enhancing the overall customer experience.
Role and Responsibilities:
● Perform administrative duties using Microsoft Office applications.
● Familiarize yourself with the Tree Art curriculum and programs.
● Identify and recommend course curriculum that aligns with customers' needs and objectives.
● Liaise closely with customers, addressing course inquiries through walk-in and online platforms, and facilitating sales closure.
● Collaborate with the Centre Manager to ensure a seamless registration and enrollment process.
● Collect and review feedback from customers to improve sales and enhance the customer experience.
● Maintain database records and analyze sales data for administrative purposes.
● Undertake any additional duties and responsibilities assigned by the Centre Manager.
Qualification:
● Possess at least a diploma in any field.
● Fresh graduates who are proactive and sales-driven are encouraged to apply.
● Prior experience in sales is an added advantage.
Benefits:
● Competitive salary commensurate with experience.
● Health insurance and retirement benefits (if applicable).
Responsibilities :
•To perform accurate entries of all sales orders and maintain up-to-date customers’ order status as well as ensure timely deli..
Responsibilities :
•To perform accurate entries of all sales orders and maintain up-to-date customers’ order status as well as ensure timely delivery
•To respond to all customers’ enquiries
•To provide support to sales team on customers’ requests and issues
•To work closely with cross functions like Manufacturing, Product Managers, Finance, Logistics, Quality, Field Service and Sales to develop successful business relationship with customers
•To ensure proper documentation and order processes are in compliance with corporate policies
•To perform other duties as assigned
Requirement :
Possesses Diploma / Certificate in Business Administration with at least 2-3 years’ relevant working experience from a semiconductors sales and marketing environment.
•Has strong communication skills and is service oriented.
•Preferably with SAP experience.
•Has maturity, is independent and possesses accountability as well as ownership.
•Able to work as a team.
•Focus on accuracy and strategies, able to perform critical thinking.
•Willingness to learn and practice continuous improvement to strive for excellence.
•Ability to be an independent problem solver and perform critical thinking.
All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.
Please email your resume in a detailed MS Word format to [email protected] stating
1) Current Drawn
2) Expecting Salary
3) Date Available
4) Reason to Leave each job:
We regret that only shortlisted candidates will be notified
Joyce Koh Ai Leng
People Profilers Pte Ltd
20 Cecil St, #08-09, PLUS Building, Singapore 049705
Are you passionate about providing exceptional customer service and eager to help others? We're looking for an enthusiastic Customer Service Specialis..
Are you passionate about providing exceptional customer service and eager to help others? We're looking for an enthusiastic Customer Service Specialist to join our team! In this role, you’ll be at the core of delivering a memorable experience for our customers. Please note, that this position requires flexibility during retail hours, including weekends and holidays.
Position Overview:
Reporting directly to the Branch Manager and Customer Service Supervisor, you will play an essential role in Caring Skin’s growth journey as we expand. Join us and be a part of our exciting success story!
Key Responsibilities:
Customer Assistance:
Welcome and assist customers warmly, providing accurate information on products, services, and promotions.
Act as a brand ambassador, embodying Caring Skin’s values and image.
Problem-Solving
Address customer inquiries, concerns, and complaints promptly and effectively to ensure a positive customer experience.
Appointment Scheduling Support:
Assist in maximizing appointment bookings and scheduling for customers efficiently and organised manner.
Product Knowledge and Enquiries:
Stay updated on new products, services, and promotions to provide accurate information.
Professionally handle walk-in customers, incoming calls, and email inquiries.
Team Collaboration:
Work collaboratively within the branch and across departments to fulfil customer needs and enhance operational efficiency.
Contribute to a positive team environment that values mutual support.
Customer Feedback
Promptly handle customer requests and follow up to ensure satisfaction.
Engage with clients on skin condition progress, treatment updates, and appointment scheduling.
Gather and relay customer feedback to management for continuous improvement
Store Maintenance:
Keep the store clean, organized, and visually appealing, including ensuring product displays are in order.
What You Can Bring to the Team:
A strong focus on customer satisfaction and service excellence
A resourceful, solution-oriented approach to problem-solving
Exceptional communication and interaction skills
Strong organizational, planning, and multitasking abilities
A collaborative mindset that supports teamwork
Requirements:
Open to Singaporeans only
Minimum Diploma/Degree in any discipline
At least 3-years of experiencein customer service or retail sales, ideally in a fast-paced setting
Excellent verbal and written communication skills
Strong problem-solving skills and adaptability
Flexible availability, including evenings, weekends, and holidays
A positive attitude and passion for outstanding customer service
Interest in beauty and skincare is a plus!
What We Offer:
Competitive salary and benefits package.
Opportunities for career advancement within the company.
Employee discounts on products and services.
A supportive and inclusive work environment.
How to Apply:
If you are passionate about customer service and excited to join a growing team, we’d love to hear from you! Please click on apply or email to [email protected] or text to 8779 0917
Join Our Team at Caring Skin - A Certified Great Place to Work!
Are you looking for an exciting opportunity to grow your career in a company that truly values its employees? Caring Skin is a certified Great Place to Work, and we're searching for talented individuals like you to join our dynamic team!
Why You'll Love Working Here:
Certified Great Place to Work: We're proud to be recognized for our outstanding workplace culture, where employee satisfaction and happiness are our top priorities.
Collaborative Environment: Our team thrives on collaboration and innovation. You'll have the chance to work with some of the brightest minds in the industry.
Professional Development: We believe in continuous learning and growth. Enjoy access to various training programs, workshops, and mentorship opportunities.
Work-Life Balance: We understand the importance of balance. Our goal is to help employees harmonize their professional responsibilities with personal commitments, ensuring a fulfilling life both at work and home.
Employee Benefits: Competitive salary packages, comprehensive health benefits, wellness programs, and more.
You will get to enjoy:
Referral Incentives
AWS and Annual Performance Bonus
Medical benefits
Dental benefits
External training and development opportunities
Products and Services Benefits
Convenient work locations (near MRT)
Job summary"Join Caring Skin as a Customer Service Specialist and be the friendly face creating unforgettable experiences!
Senior Customer service representative (logistics)
Full-time
Full-time
Senior Executive
Singapore, Singapore
Customer Service
1 week ago
We are looking for a Customer Service Executive to our office in Singapore, who can work independently as well as in a team.
As Customer Service Execu..
We are looking for a Customer Service Executive to our office in Singapore, who can work independently as well as in a team.
As Customer Service Executive, you will have an outgoing and driving role with a broad interface both within the company as well as with customers and suppliers. Your most important task will be to work with domestic and overseas clients including the global organization and provide excellent service for all shipments assigned to you.
The job:
Manage shipping documentation formalities
Ensure proper and timely billing / closing of all job files.
Coordinate day to day operations and transactions for freight forwarding and other related activities
Manage data entries in-house system
Coordinate with various suppliers.
Provide rate to interco whenever neccessary
Assist for rate sourcing with various carriers whenever necessary
Join us if you..
Have minimum 5 years’ experience in freight forwarding or Logistics Industry
Possess excellent communication and interpersonal skills
Pleasant personality and a good team player
Proficient in MS Office
Ability to work independently
DGR trained and OOG Cargo experience will be an advantage
To be successful you will have a proven track record and genuine freight forwarding experience as this is essential to the role.
Good reasons to join:
You will be joining a leading company in the forwarding and logistics industry with the clear ambition to further strengthen and expand our position in the market. This newly created position gives you a great opportunity to help develop new clients from early stages of development.
We live and work according to our values, to get a bit better tomorrow than we are today. This is something that the whole company breathes out. We work to promote a culture where "respect, integrity, entrepreneurship and fun" are part of our common everyday life, and expand our DNA - but also the way we communicate with our customers and colleagues.
Shift Role
Morning or Afternoon shift
Responsibilities:
1.) Interact with internal & external customers to answer customers queries.
2.) Maintain..
Shift Role
Morning or Afternoon shift
Responsibilities:
1.) Interact with internal & external customers to answer customers queries.
2.) Maintaining a positive, empathetic, and professional attitude toward customers.
3.) Responding promptly to customer inquiries on general and transactional enquiries
4.) Communicating with customers through various channels.
5.) Acknowledging and resolving customer requests.
6.) Customer outreach to encourage the use of digital services.
7.) Consistently deliver high quality service to our customers to achieve total customer satisfaction without compromising risk standards.
We are seeking friendly and proactive individuals to join our team as long-term part-time Customer Service Officers. Acting as the first point of con..
We are seeking friendly and proactive individuals to join our team as long-term part-time Customer Service Officers. Acting as the first point of contact for parents and students during weekends, you will play a crucial role in creating a welcoming environment, managing inquiries, and ensuring smooth front desk operations.
Responsibilities
Greet and welcome families, children, and visitors at the venue.
Serve as the primary contact for parents' and students' inquiries during class hours.
Maintain accurate records of student attendance and payments.
Collect and manage payments while ensuring records are up to date.
Handle inquiries and complaints professionally, providing accurate information about company services and policies.
Maintain a tidy and organized reception area and ensure a welcoming atmosphere.
Monitor and manage inventory supplies, notifying managers when restocking is needed.
Perform general administrative duties such as filing, photocopying, and transcribing.
Ensure reception area security by following procedures and controlling access.
Manage incoming calls, emails, and courier services.
Take initiative and work independently or collaboratively as part of a team.
Requirements
A friendly, easy-going personality with excellent communication skills.
Enjoy interacting with children and families.
Strong organizational and multitasking abilities, with attention to detail.
Resourceful and proactive problem-solving skills.
Comfortable with technology, preferably with your own laptop.
Able to commit to long-term weekend shifts.
Fluency in English; Mandarin proficiency is a plus.
Must possess a valid right to work in Singapore; we cannot sponsor visas.
Work Schedule
Saturdays and/or Sundays: Full Day: 8:30 AM – 6:00 PM (with a break from 12:00–2:30 PM)
Locations: Hwa Chong, Buona Vista, Yishun, Bukit Merah
Zenith Infotech is an IT Recruitment Company in Singapore for the last 27 years. We are looking for a suitable candidate for the position of Customer ..
Zenith Infotech is an IT Recruitment Company in Singapore for the last 27 years. We are looking for a suitable candidate for the position of Customer Service - Call Centre.
lst level helpdesk to respond to calls Provide first call resolution to users who called into our hotline which is public facing, advising on issues Liaise with other support teams, or product teams as required to resolve requests/issues in a timely manner. Ensure proper documentation, notification, escalation, tracking and follow up of all incidents. Primary responsibilities are focused on customer contact Perform outbound calls to users who leave callback Handle emails as assigned by team leader Handle responses via the Chatbot Agent would need to be able to take stress of answering calls from members of public.
We are looking for candidates who are keen to work on perm-part-time basis (1 to 3 days a week), 10am to 7pm.
Role Overview:
As a Client Success Spe..
We are looking for candidates who are keen to work on perm-part-time basis (1 to 3 days a week), 10am to 7pm.
Role Overview: As a Client Success Specialist (Customer Service Executive), you will be at the forefront of our customer interactions, playing a pivotal role in shaping their overall experience with our brand. You’ll serve as the frontline ambassador of our brand, our primary point of contact for customers, addressing inquiries, resolving issues, fostering meaningful connections, and contributing to our larger vision of global empowerment.
This is a work-from-office position, and you will thrive in our start-up environment where collaboration, adaptability, and proactive problem-solving are key. You will work closely with a passionate and creative team in a fast-paced, team-oriented environment that values innovation and hands-on contributions.
Key Responsibilities:
Provide exceptional customer service through various channels, including client’s chat, over the phone, email, embodying the values of BeFound in every interaction.
Support clients’ skincare journey and build strong relationships by understanding their skincare needs and replying to their enquiries promptly.
Resolving client issues and concerns with empathy and professionalism, going the extra mile to exceed their expectations and build brand satisfaction and loyalty.
Collaborate with cross-functional teams to enhance the overall customer experience, contributing ideas and insights to support our mission and values.
Proactively seeking feedback from customers to identify areas for improvement and contributing to initiatives aimed at enhancing the overall client experience.
Oversee on-site operations, ensuring smooth and efficient interactions to enhance client. experience.
Qualifications:
Previous experience in a customer service or customer-facing role preferred.
Passion for skincare, makeup, and beauty education is a bonus.
Having a heart for people, takes the initiative to go the extra mile in delighting our clients.
Strong communication skills, both verbal and written
Strong interpersonal skills with the ability to build rapport and establish trust with clients.
Empathetic and patient demeanor, with the ability to actively listen to customer needs and concerns.
Creative problem-solving skills and the ability to think outside the box to find solutions independently that delight clients.
Ability to thrive in a fast-paced, dynamic environment, with a willingness to adapt to change and take on new challenges.
Able to work on Saturdays
What We Offer:
A work-from-office environment in a fast-growing, pioneering start-up.
Opportunities for career trajectory as a Skincare Analyst.
A supportive and collaborative team culture that celebrates each other’s success.
Enjoy BeFound Skincare Program as an employee benefit (upon completion of probation).
The Workplace Experience team supports the frontline operations and communications outreach across the three primary locations. The proposed manpower ..
The Workplace Experience team supports the frontline operations and communications outreach across the three primary locations. The proposed manpower will be required to operate on-site services and the scope of work, but not limited to, is as follows:
Provide on-site support various teams within organization
Provide on-site frontline concierge service
Provide on-site support for room and AV/IT systems management
Support with provision of office supplies and employee indents through vending and parcel locker machines at the three primary locations when needed.
Provide administrative and operational support for the daily topping up and up-keeping of pantries located at various floors across three primary locations.
Manage the daily operations of the gym, including timely follow-ups on any maintenance works required to the infrastructure.
Provide administrative support and content to drive the monthly promotion
Provide administrative and operational support to plan, organise and conduct up to two monthly complimentary employee-related initiatives to improve employee productivity across the three buildings, such as sourcing and deployment of food trucks.
Provide on-site wayfinding/assistance (e.g. lost-and-found) for public visitors at the Public Concierge, the proposed manpower will escalate the service requests/status enquiries/feedback to the middle office via the Employee Relationship Management System (ERMS) for case resolution
Provide logistics and AV support for events organised within the three primary locations when needed.
Requirements:
Diploma in Business Management or relevant discipline
Strong service excellence mind-set
Good knowledge of Microsoft Office software/applications (e.g. Excel) will be advantageous
Other Information:
Location: Bukit Gombak, Hillview & Depot Road (Deployed to 1 location)
Salary: $2,200 - $2,700
Performance Bonus
14 Days Annual Leave
Duration: 4+5 years contract
Working hrs: Monday to Friday: 8.30am to 6.00pm (Hours might be staggered subjected to team lead)
“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to RMA Groups’s PDPA and e2i’s PDPA.”
As a Customer Service Agent you play a vital role in creating memorable experiences for all passengers.
Your main role involves:
Checking-in, greet..
As a Customer Service Agent you play a vital role in creating memorable experiences for all passengers.
Your main role involves:
Checking-in, greeting passengers upon their arrival and ensuring a smooth departure process.
Assisting passengers with special needs or providing customer service in exclusive premier lounges at Changi Airport.
Being responsible for buffet table presentations.
Handle meet/greet services at the reception area and perform basic computerized transactions.
Requirements:
Pleasant with a cheerful disposition and good interpersonal skills
Dynamic individual with service aptitude and willingness to go the extra mile
Proficient in English and a second language for effective communication with international passengers
Interested candidates kindly email your updated resume to [email protected]
Applicants who possess relevant experience for the above responsibilities are most welcome to apply.
If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.
By submitting your personal data and/or resume, you give consent to the collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by company relating to this job application.
**We regret to inform that only shortlisted candidates would be notified.**
Megan Chan Xin Yi
Registration Number: R24123277
EA License No: 06C2859 (MCI Career Services Pte Ltd)
Industry: Logistics