Job Descriptions

# Customer Service:

• Greet and seat guests with a friendly and welcoming demeanor.
• Take and process customer orders accurately and efficiently.
• Provide recommendations on menu items and specials.
• Address customer inquiries and concerns in a courteous manner.

# Table Maintenance:

• Set up and maintain clean and organized dining areas.
• Monitor and replenish table supplies as needed.
• Ensure a high standard of cleanliness and presentation in the dining area.

# Order Coordination:

• Collaborate with kitchen staff to ensure timely and accurate delivery of orders.
• Communicate effectively with team members to streamline service flow.

# Payment Handling:

• Process customer payments and provide accurate change.
• Handle cash and electronic transactions securely.

# Team Collaboration:

• Work collaboratively with fellow waitstaff and kitchen team.
• Assist colleagues during peak hours to ensure smooth service.

Job Requirements

• Previous experience in a similar role preferred but not required.
• Strong interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Excellent multitasking and organizational abilities.
• Basic knowledge of food and beverage service.
• Flexibility to work evenings, weekends, and holidays. 3 Hours break in between shift.

Working hours

• 6 days work week
• 8.5 working hours per day

Scope:

• Stock Management: in the store and in the warehouse; movements between stores; centralization of the merchandise
• Responsible for purchase order entry and updates.
• Keep track of and communicate status of upcoming POs.
• Input designated SKUs for markdown into appropriate merchandising system
• Produce an on-going set of weekly reports (e.g. On Order Report) as well as ad hoc business reports
• Prioritize multiple responsibilities to ensure all deadlines are met, and resolve any issues in a timely manner by partnering with appropriate business partner(s).
• Having constant communication with stores and Sales Manager on their needs.
• Following up the consolidation among the stores also constantly working on clusters per category for each store
• Liaise between 3PL & store on all deliveries matters

Requirements:

• Minimum Diploma witrh at least 4-5 years of relevant sales adminstrative/coordination experiences preferbly from FMCG industry
• Team player
• Proficient with Microsoft Office

If you meet the requirements of this role, please email a detailed resume in Word document to Chloe Tan Hui Lin. Email: [email protected]

Chloe Tan Hui Lin

CEI Registration No.: R1765524

Recruit Express Pte Ltd

EA99C459

• Create & send job quotations promptly.
• Manage billing details for accurate invoicing.
• Coordinate with clients for feedback and orders.
• Source spare parts for projects and contracts.
• Assist in various administrative tasks as needed.

Requirements:

• Minimum 5 years of relevant sales support/customer service working experience.

Interested candidates please send in your resume to:

Yvonne Suan Ying Zhen

Outsourcing Team

Email: [email protected]

EA License No: 99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.

Duration: 1 year

2 shifts, need to work on weekends and PH

Location: Outram Park

Salary: $1.7k to $2k

Job Description:

You will provide prompt and quality front-line services to patients for the Radiology department. Your role will involve registration and scheduling of appointments for patients and collecting of payments from patients.

Requirements:

- Min Nitec in any field

- Prior experience in healthcare is advantageous

If interested, please email me at [email protected]

➖

Alex Goh Hock Leong

(CEI.No: R1763413 l Recruit Express Pte Ltd (Healthcare & Life Science) | 99C4599)

Patient Service Officer

Location: Paragon/ Woodleigh
Duration: 3 months contract to perm
Working hours: 5.5 days office hours
Salary range: $2K to $2.6K

Job Scope:
• Provide receptionist duties at front counter
• Ensure accuracy of clinical data entry into computer system
• Able to apply basic patient care
• Maintain filling system, coordinate appointments and other admin duties
• Liaise with various insurance company and make payment arrangement
• Any other task as directed by the Clinic Manager or Doctor

Job requirement:
• Min N/ O Levels/ Nitec/ Diploma in any field

For interested applicants, please send your updated resume to: [email protected]
All candidates’ information will be treated with the strictest confidence
Melissa Zhang Zhiqi (Mezzo)
R2197564
Recruit Express Pte Ltd
99C4599

Our client is a leading bank in Asia and they are recruiting for Customer Service Executive.

about the job

• Resolves customer issues and inquiries received through various channels (calls, emails and social media) accurately and within the committed turnaround time.
• Resolves customer complaints and issues to the customer's satisfaction and accurately documents complaints, problems, and their solutions.
• Maintains up to date knowledge through individual and team training, attending meetings, and staying informed by reading information in the Contact Centre's knowledge management system.
• Safeguards the confidentiality of the Bank's customers and their data.

skills and experience required

• Degree in any discipline.
• At least 2 years of experience in a call center / banking / customer service environment is advantageous.

*We regret to inform you that only shortlisted applicants will be notified*

To apply online please use the 'apply' function, alternatively you may contact Reenie at 6697 7943 / [email protected] for a confidential discussion.

EA: 91C2918 | R2198716

Location: Novena
5.5 days office hour, Monday – Friday: 9am to 6pm, Saturday: 9am to 1pm
Salary: Up to $3k

Job Description:

• Answering of inbound calls/emails and assist with enquires
• Making of outbound calls to patients and clinics to facilitate bookings of operating theatres
• To coordinate with clinics to ensure experience for patients are enhanced
• To make bookings and help with registrations of patients
• Assist with the issuance of tax invoices for patients or clinics
• Filing and faxing to coordinate various activities within the department
• Assisting with other ad-hoc admin duties

Requirements:

- Min Diploma in any field/Nitec
- Min 1-3 years of prior experience in healthcare industry

If interested, please email me at [email protected]
➖
Alex Goh Hock Leong
(CEI.No: R1763413 l Recruit Express Pte Ltd (Healthcare & Life Science) | 99C4599)

Contract Customer Service Agent

Location: Tuas (with Island Wide Pick Up)
Duration: 1 year contract
Salary range: $3500-$4000 + 1m completion bonus
Working hours: Mon-Fri, 8.15am-5.00pm

Job scope:

• Process customer orders/enquiries daily by email, fax, or phone call.
• Close follow up with business units on fixed / ad-hoc billing; generating monthly report and posting of invoices.
• Coordinate and correspond to customer/sales on the sales order status.
• Coordinate with internal department to ensure smooth deliveries and resolve arising issues in a timely manner.
• Handle export shipments for intercompany and direct overseas customers.
• Prepare the shipping document for Singapore and export shipment.
• Support in investigations of internal / external complains to identify root cause and provide solutions.
• Ensure hazardous substance license from customers are valid and adhere to the regulation set.
• Ad-hoc duties assigned by manager.

Requirements:

• At least a Diploma in any discipline with 3 years of relevant experience.

For interested applicants, please send your updated resume to: [email protected]
All candidates’ information will be treated with the strictest confidence
Melissa Zhang Zhiqi (Mezzo)
R2197564
Recruit Express Pte Ltd
99C4599

Location: Tanjong Pagar
9AM to 6PM Monday to Friday
Salary: 2.2k prorated
Duration: 28 Mar to 23 Apr

Job description:
•Answer customer enquiries received via hotline
•Resolve investors’ written queries through multi-channel customers’ platform, including emails and live chat
•Resolve or manage escalation matters
•Be an advocate for digitalization to educate & guide the investors to self-serve options to facilitate the transactions or service functionalities
•Liaise with other units to provide appropriate or customize solutions to these value clients
•Complete ad-hoc assignments as required

Requirements:
- Min A Level/Diploma
- Good interpersonal and communication skills

Interested candidates, do submit your resume in Word document to: [email protected] or telegram @alexgohhl

➖
Alex Goh Hock Leong
(CEI.No: R1763413 l Recruit Express Pte Ltd (Healthcare & Life Science) | 99C4599)
[email protected]

Customer Service Assistant

Location: Tanjong Pagar

Working hours: Mon to Fri, 9am to 6pm

Duration: 28 Mar to 23 Apr 2024

Salary: $2.2k per month

Job scope:

• Answer customer enquiries received via hotline

• Resolve investors’ written queries through multi-channel customers’ platform, including emails and live chat

• Resolve or manage escalation matters

• Be an advocate for digitalization to educate & guide the investors to self-serve options to facilitate the transactions or service functionalities

• Liaise with other units to provide appropriate or customize solutions to these value clients

• Complete ad-hoc assignments as required

Job requirement:

- Min A level/ diploma in any field

- Able to commit to the entire duration

For interested applicants, please send your updated resume to: [email protected]

All candidates’ information will be treated with the strictest confidence

Melissa Zhang Zhiqi (Mezzo)

R2197564

Recruit Express Pte Ltd

99C4599

Responsibilities:

• Process customer orders/enquiries daily by email, fax, or phone call.
• Close follow up with business units on fixed / ad-hoc billing; generating monthly report and posting of invoices.
• Coordinate and correspond to customer/sales on the sales order status.
• Coordinate with internal department to ensure smooth deliveries and resolve arising issues in a timely manner.
• Handle export shipments for intercompany and direct overseas customers.
• Prepare the shipping document for Singapore and export shipment.
• Support in investigations of internal / external complains to identify root cause and provide solutions.
• Ensure hazardous substance license from customers are valid and adhere to the regulation set by NEA and SPF.
• Ad-hoc duties assigned by manager.

Requirements:

• At least a Diploma in any discipline with 3 years of relevant experience.
• Proficient in SAP.
• Able to work in a fast pace environment.
• High level of problem-solving skills; Organized, Quality / Meticulous.
• Team player with strong interpersonal and multi-tasking skills that can complete tasks with proper time management.

If you are interested in exploring this role or other current openings in the market, kindly email me at [email protected] with your resume.

We regret to inform that only shortlisted candidates will be notified.

Ashley Loo Yan Ni | R2095115 | EA License Number: 99C4599

Recruit Express Pte Ltd Company Reg. No. 199601303W

COMPANY DESCRIPTION

NTUC Enterprise is the holding entity and single largest shareholder of the NTUC Social Enterprises. NTUC Enterprise aims to create a greater social force to do good by harnessing the capabilities of the social enterprises to meet pressing social needs in areas like health and eldercare, childcare, daily essentials, cooked food and financial services. Serving over two million customers, NTUC Enterprise wants to enable and empower all in Singapore to live better and more meaningful lives.

Kopitiam, a household name in the F&B sector is the latest addition to our family of NTUC Social Enterprises.

RESPONSIBILITIES

*Preparation of food (e.g. bread, fried dough items, dim sum, desserts, fruits, snacks) and drinks (e.g. coffee, tea, soy milk)

*Ensure the food quality standard meets expectations consistently

*Prepare sufficiently before peak periods such as right stock levels for food and beverages

*Deliver high standards of Customer Service during order taking, cashiering, food presenting etc

*Serve customers with a smile

*Good personal hygiene and grooming

*Maintain a sanitary and clean work station and adhere strictly to food safety & hygiene practices

Whats app/call-81880535

Attained food hygiene certificate will be an added advantage or training will be provided for those without the certificate

Mon - Fri (830am – 530pm) with 1 hour break, Sat (830am – 1230pm)

Location: Orchard/Woodleigh

Jobscope:

· Provide receptionist duties at front counter

· Ensure accuracy of clinical data entry into computer system

· Able to apply basic patient care

· Maintain filling system, coordinate appointments and other admin duties

· Liaise with various insurance company and make payment arrangement

· Any other task as directed by the Clinic Manager or Doctor

Requirements:

Must be okay to work in fast paced environment

Interested candidate, kindly send a copy of your resume to: [email protected]

Jessica Fong Zhi Tong [R1879124]

Email Address: [email protected]

Recruit Express Pte Ltd

EA Licence No: 99C4599

We are hiring Contract to Perm Patient Service Associate to be outsourced to reputable hospitals!

Job Description:

• In charge of registration of patients
• Scheduling of appointments
• Handle enquiries
• Assist doctors and nurses when required

Requirement:

· Possess minimum ‘N / O / A’ Levels / Nitec / Diploma in any field

· Able to commit to 5.5 days office hours

· Available immediately

Apply now by sending your resume to [email protected] for more enquiries.

We regret to inform you that only shortlisted candidates will be notified.

Tammy Yap | Outsourcing Team | EA License Number: 99C4599

Recruit Express Pte Ltd Company Reg. No. 199601303W

Location: Novena
5.5 days office hour, Monday – Friday: 9am to 6pm, Saturday: 9am to 1pm
Salary: Up to $3k

Job Description:

• Answering of inbound calls/emails and assist with enquires
• Making of outbound calls to patients and clinics to facilitate bookings of operating theatres
• To coordinate with clinics to ensure experience for patients are enhanced
• To make bookings and help with registrations of patients
• Assist with the issuance of tax invoices for patients or clinics
• Filing and faxing to coordinate various activities within the department
• Assisting with other ad-hoc admin duties

Requirements:

- Min Diploma in any field/Nitec
- Min 1-3 years of prior experience in healthcare industry

If interested, please email me at [email protected]
➖
Alex Goh Hock Leong
(CEI.No: R1763413 l Recruit Express Pte Ltd (Healthcare & Life Science) | 99C4599)

Duration: 1 year

2 shifts, need to work on weekends and PH

Location: Outram Park

Salary: $1.7k to $2k

Job Description:

You will provide prompt and quality front-line services to patients for the Radiology department. Your role will involve registration and scheduling of appointments for patients and collecting of payments from patients.

Requirements:

- Min Nitec in any field

- Prior experience in healthcare is advantageous

If interested, please email me at [email protected]

➖

Alex Goh Hock Leong

(CEI.No: R1763413 l Recruit Express Pte Ltd (Healthcare & Life Science) | 99C4599)

Job description:

• In charge of registration of patients
• Scheduling of appointments
• Assist patients with the self registration
• Attend to patients' enquiries and needs
• Handling of phone calls and ad-hoc admin duties

Requirements:

• Prior relevant work experience will be an advantage.
• Good knowledge of various community services and support in the community setting will be an advantage
• Able to work as a team
• Able to work on weekend (on a rotation basis)

For interested candidates, please send your updated resume:

Email: [email protected]

WA: wa.me/6587004901

Tele @jesswongie

Jessie Wong Yuan Si

R2197171

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599

Job Responsibilities

• Front line patient services by performing the functions of registration, cashiering, handling enquiries, financial counseling, in-flight bill follow up and posting of charges
• Co-ordinating of patient care
• Clerical Duties like data entry, documentations etc.
• Administrative support to the department

Job Requirements

• Min. GCE N Levels / GCE O Levels / GCE O Levels with relevant experience or Diploma holders.
• Office hours, 5.5 days work week.
• Positive working attitudes with good interpersonal skills to provide excellent customer service.
• Able to commit immediately.

Audrey Chan Yu Jing – R1104782 at [email protected]

EA License No: 99C4599

All candidates’ informations will be treated with the strictest confidence

EA Personnel No: R1104782EA

Personnel Name: Audrey Chan Yu Jing

• Main point of communication between the company and clients. Handle first level enquires, primarily incoming calls through hotlines or other channels such as email and webchat.

• Provide information on services and sample collection requirements for onboarded clients.

• Arrange sample pick up at location as requested by clients.

• Provide information on when and how test results will be available.

• Assist customers with product or service-related questions, issues, and requests.

• Coordinate and ensure new client are created accurately.

• Assist delivery of laboratory results as needed by company or clients.

• Communicate delivery of results to healthcare providers following lab protocols and privacy regulations.

• Accurately update and maintain patient and client information in the healthcare company's database.

• General Administrative tasks relating to Client Service.

• Follow-up and/or notify clients of any rectification and rejection as required by the company.

• Clarify and notify clients of any matters as required by the company.

• Address and resolve client complaints or concerns promptly and professionally, aiming for first-contact resolution. Escalate complex issues to appropriate departments or management as necessary.

• Communicate and coordinate with all internal departments to ensure efficient flow of service and information.

• Respond promptly and professionally to customer inquiries via phone, email, or chat.

• Stay informed about the various diagnostic tests and services offered. Provide accurate and detailed information about our products or services.

• Understand client's needs and provide quick, accurate and satisfactory answers to their queries and concerns.

• Contribute to a positive customer experience and build lasting customer relationships. Proactively seek feedback to make improvements.

• Ensure adherence to company guidelines, healthcare regulations and service standards and requirements.

• Safeguard patient confidentiality and privacy (PDPA).

• Handle ad hoc duties as required.

For interested candidates, please send your updated resume:

Email: [email protected]

WA: wa.me/6596503173

Tele: @jesswongie

Jessie Wong Yuan Si

R2197171

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599

Client Service Executive

Location : Buona Vista

Duration: 1 year contract

Salary: Up to $3K

Job scope:

• Main point of communication between the company and clients. Handle first level enquires, primarily incoming calls through hotlines or other channels such as email and webchat.

• Provide information on services and sample collection requirements for onboarded clients.

• Arrange sample pick up at location as requested by clients.

• Provide information on when and how test results will be available.

• Assist customers with product or service-related questions, issues, and requests.

• Coordinate and ensure new client are created accurately.

• Assist delivery of laboratory results as needed by company or clients.

• Communicate delivery of results to healthcare providers following lab protocols and privacy regulations.

• Accurately update and maintain patient and client information in the healthcare company's database.

• General Administrative tasks relating to Client Service.

• Follow-up and/or notify clients of any rectification and rejection as required by the company.

• Clarify and notify clients of any matters as required by the company.

• Address and resolve client complaints or concerns promptly and professionally, aiming for first-contact resolution. Escalate complex issues to appropriate departments or management as necessary.

• Communicate and coordinate with all internal departments to ensure efficient flow of service and information.

• Respond promptly and professionally to customer inquiries via phone, email, or chat.

• Stay informed about the various diagnostic tests and services offered. Provide accurate and detailed information about our products or services.

• Understand client's needs and provide quick, accurate and satisfactory answers to their queries and concerns.

• Contribute to a positive customer experience and build lasting customer relationships. Proactively seek feedback to make improvements.

• Ensure adherence to company guidelines, healthcare regulations and service standards and requirements.

• Safeguard patient confidentiality and privacy (PDPA).

• Handle ad hoc duties as required.

Job requirement:

- Have prior relevant experience

For interested applicants, please send your updated resume to: [email protected]

All candidates’ information will be treated with the strictest confidence

Melissa Zhang Zhiqi (Mezzo)

R2197564

Recruit Express Pte Ltd

99C4599

Patient Service Officer

Location: Paragon/ Woodleigh
Duration: 3 months contract to perm
Working hours: 5.5 days office hours
Salary range: $2K to $2.6K

Job Scope:
• Provide receptionist duties at front counter
• Ensure accuracy of clinical data entry into computer system
• Able to apply basic patient care
• Maintain filling system, coordinate appointments and other admin duties
• Liaise with various insurance company and make payment arrangement
• Any other task as directed by the Clinic Manager or Doctor

Job requirement:
• Min N/ O Levels/ Nitec/ Diploma in any field

For interested applicants, please send your updated resume to: [email protected]
All candidates’ information will be treated with the strictest confidence
Melissa Zhang Zhiqi (Mezzo)
R2197564
Recruit Express Pte Ltd
99C4599

1. Managing a portfolio of accounts and utilizes account management process to identify key customers and to develop specific action plans to grow identified accounts
2. Identifies potential options that would be required to meet customer needs and work closely with Technical Support Team to make those options available to customers
3. Identifies potential opportunities with existing and new customers
4. Identify sales opportunities, elaborate proposals and coordinate other processes to ensure high level of customer satisfaction to build and maintain strong, long-lasting customer relationships
5. Resolves customer complaints by investigating problems with internal stakeholders; develops, evaluates, and discusses possible solutions internally and make recommendation to customers.
6. Other relevant duties as assigned

Joy Yeow Zhi Qian

(CEI Registration No:R2096261)

Recruit Express Pte Ltd (EA Licence No: 99C4599)

1. Managing a portfolio of accounts and utilizes account management process to identify key customers and to develop specific action plans to grow identified accounts
2. Identifies potential options that would be required to meet customer needs and work closely with Technical Support Team to make those options available to customers
3. Identifies potential opportunities with existing and new customers
4. Identify sales opportunities, elaborate proposals and coordinate other processes to ensure high level of customer satisfaction to build and maintain strong, long-lasting customer relationships
5. Resolves customer complaints by investigating problems with internal stakeholders; develops, evaluates, and discusses possible solutions internally and make recommendation to customers.
6. Other relevant duties as assigned

Joy Yeow Zhi Qian

(CEI Registration No:R2096261)

Recruit Express Pte Ltd (EA Licence No: 99C4599)

COMPANY DESCRIPTION

NTUC Enterprise is the holding entity and single largest shareholder of the NTUC Social Enterprises. NTUC Enterprise aims to create a greater social force to do good by harnessing the capabilities of the social enterprises to meet pressing social needs in areas like health and eldercare, childcare, daily essentials, cooked food and financial services. Serving over two million customers, NTUC Enterprise wants to enable and empower all in Singapore to live better and more meaningful lives.

Kopitiam, a household name in the F&B sector is the latest addition to our family of NTUC Social Enterprises.

RESPONSIBILITIES

• Prepare basic, washing, peeling, chopping and cutting raw items
• Rearrange walk chiller and freezer raw materials based on FIFO
• Conduct pre-cooking checks on raw materials
• Prepare raw materials for the next meal
• To ensure all raw materials are labeled and dated
• Make cordial drinks if required
• Provide quality service if serving is required
• Collect food samples
• Adhering to kitchen's food handling Standard Operating Procedure
• Ensure the kitchen surrounding areas are cleaned properly
• Handles all equipment and utensils the proper way and clean as you go
• Track, record and replenish inventory as needed
• Suggest improvement activities across workstations
• Other work scope as required by business needs

Food Hygiene cert is an added advantage and training will be provided for those who has no relevant certificate

Whats app call: 81880535

You will be the ambassador of the hospital to provide excellent front-line services to our patients for admission. You are required to assist in the registration of patients, maintain complete information and accurate records in the patients' system database.

Your duties and responsibilities include general administrative duties, handling enquiries on patients' admissions, scheduling of patients'appointments, collect deposits and payments from patients and offering pre-admission financial counselling as part of the admission process.

Requirements:

• Candidates with Diploma/Higher NITEC/NITEC/O levels are welcome to apply.
• Experience in frontline customer service and/or practical knowledge of hospital operation are preferred.
• Proficient in IT data/information system. Knowledge in SAP system would be an added advantage.
• Outgoing and pleasant personality with good interpersonal and communication skills.
• Service oriented and patient focused.
• Candidate will be on 2-day alternate On/Off 12-hour rotating shifts pattern.
• Successful candidate will be offered 2 years contract, with an opportunity for conversion to regular contract.