The Warehouse Hotel is a meticulously restored 37-room modern boutique hotel in Robertson Quay, part of the prestigious Design Hotels portfolio. Historically detailed architecture bridges heritage and the contemporary, with thoughtful hospitality at its core.

The Warehouse Hotel is part of The Lo and Behold Group, a hospitality company known for its ability to create timeless destinations and thought-leading experiences.

As a team, we are very passionate about the potential our industry has in shaping a city and take great pride in grooming the next generation of hospitality leaders. We build career paths around the individual, develop training modules both in-house and out, and design incentives and recognition programmes to ensure that good work always pays off.

For its efforts, the group has been recognised as a Human Capital Partner with the Ministry of Manpower, a “Great Place To Work” (2022, 2023) and one of AON’s Best Employers. Wherever you are on the team, whatever your definition of success, we’ll set you on the right path.

This role is one of very few positions that are primed to directly influence the guest experience. You will directly be able to ensure that our guests leave happy and satisfied with the service and experience at our restaurants—especially being able to identify unique opportunities to delight in the day-to-day service.

You’ll be in charge of:

• Performing opening duties to prepare for breakfast service
• Preparing the restaurant for opening
• Dressing the tables with the correct number of place settings, including crockery, silverware, glasses, and napkins
• Maintaining the restaurant's overall cleanliness at all times
• Assisting management and hosts to meet, greet, and seat guests, and issuing them food and wine menus
• Introducing yourself to guests and informing them of special offers and stock shortages before they select items off the menu
• Proactively anticipate guests needs
• Ensuring beverages are served swiftly and replenished continuously
• Following up on food and beverage orders with the back of the house (BOH)
• Checking on guests to establish satisfaction with the product and overall experience and providing management with feedback

We love people who:

• Go above and beyond to make someone else's day
• Are thoughtful and kind, while upholding high standards
• Own outcomes and drive solutions
• Are ever-curious and always learning

Benefits:

We believe in taking care of our people, so they can take care of others. We recognise and support each individual through medical and insurance coverage, employee dining discounts across our venues, celebrations for each individual’s key milestones, as well as one month sabbaticals for long-service individuals.

Take an inside look at our culture or find out more here.

https://www.lobehold.com/playbook

https://instagram.com/tlbg.openarms

Should your application progress to the next stage, we will be in contact to arrange for an interview.

About Us

The Real Madrid Foundation Football & Basketball School is the only major club in Singapore providing both football and basketball training for toddlers, children and youth up to 17 years old. The school seeks to develop players and leaders on and off the field with the methods and inspiration of Real Madrid, the sports club with the largest fan base in the world.

This is an unique opportunity to work with the best technical and business administration team of any sports entity in Singapore, and to learn our proprietary training methodology blending Real Madrid philosophy and modern techniques.

We are looking for energetic individuals who will thrive in a fast paced and exciting environment representing the top football club in the world, and also the top basketball club in Europe. Join the Real Madrid Foundation Football & Basketball School and contribute to creating a positive and enjoyable experience for our students and parents. Apply now and be part of a dynamic team that supports the growth and development of young athletes in Singapore.

Your Role:

The Assistant Manager (Customer Experience) ensures that a high level of excellence is delivered through our communications in a professional and understanding manner. You will be tasked to achieve high customer satisfaction and experience through vital communications with potential and existing customers of our school.

Responsibilities:

• Provide excellent customer experience through key communication with parents, students, and visitors in person, over the phone, and through email.
• Respond promptly to inquiries by providing accurate information about program offerings, schedules, fees, and registration procedures.
• Handle communication with the community in a professional, timely and empathetic manner by responding promptly to inquiries, providing accurate information, and striving to resolve issues to the satisfaction of all parties involved.
• Assist parents with the enrollment process, including completing registration forms, collecting fees, and ensuring all necessary documents are submitted.
• Lead initiatives to handle feedback, concerns, and complaints in a professional and empathetic manner, striving to resolve issues promptly and to the satisfaction of all parties involved.
• Maintain accurate and updated records of student information, attendance, and payment records.
• Create simple but effective communication to improve service excellence.
• Coordinate with other departments, including coaching staff, administration, and facilities management, to ensure smooth operations and address community needs effectively.
• Provide administrative support, such as student profiles, scheduling appointments, preparing reports, and assisting with event coordination and training operations.
• Able to drive and improve service standards through implementation of technology where required.

Requirements:

• Excellent communication and interpersonal skills, with the ability to effectively interact with parents, students, and staff members.
• Excellent written and verbal communication skills.
• Previous customer service experience, preferably in an educational or sports-related environment or retail service industry preferred.
• Strong organizational and multitasking abilities to handle multiple inquiries and tasks simultaneously.
• History with supervisory or managerial role with experience leading a team preferred.
• Proficient computer skills, including experience with Google Applications and customer relationship management (CRM) systems. Understanding of new technology and application of AI to improve service standards is preferred.
• Forward thinking and problem-solving mindset with ability to handle challenging situations with professionalism and diplomacy.
• Passion for customer satisfaction and dedication to delivering high-quality service.
• Flexibility to work during weekends, and holidays as per the school's operational schedule.
• Self-motivated, ability to work collaboratively in a cross-functional team

Are you ready to work in a friendly, fast-paced environment where you will meet good bosses and make good friends?

We're looking for Part Time Service Crews

Job Duties:

· Greet guests promptly in a warm and friendly manner and lead them to their seats

· Take customer orders, serve and recommend menu items

· Perform cashering duties

· Ensure outlet is clean and organized at all times

· Any other duties as assigned

Requirements:

· Good communication skills

· A team player with a “can-do” attitude

· Able to work split-shift or full shift

· Shift timing - 10.30am to 2.30pm / 5.30pm to 9.30pm

· Singaporeans only

Other information:

Working location : Various locations (Holland Village, Jalan Kayu, Balmoral Plaza)

Meals will be provided

Friendly and fun environment

Part-Timer hourly rate is $15 per hour, depending on working experience

If you are keen to apply, you may also email your resume to [email protected]

We are looking for part-timer (Student preferable) who can cover during the period below:

• 15-25/11/2024, 29/11/2024, 23/12/2024, 28-31/12/2024, Feb'25
• This is not a remote position.

Job Scope:

• Manage customer enquiries through telephone, email and social media support
• Provide before and after sales service and consultation to all potential customers
• Prepare quotations, invoice generation and payment collections
• Supports daily operations from time to time
• Other adhoc duties as assigned by superior

Job Requirement:

• Customer service focus and deliver professionally on brand experience
• Friendly and pleasant disposition, self-motivated and service oriented mindset
• Strong communication and interpersonal skills
• Attention to details, excellent team player and able to multi-task in a dynamic work environment
• Good administrative and organizing skills
• Proficient in Microsoft Office (Excel, Words)
• Sitelink knowledge a plus
• Minimum Diploma with at least 2 years of sales and customer service experience

Part-time Salary: $12.00 - $14.00 per hour

RESPONSIBILITIES

• Provide comprehensive range of technical after-sales service support, installation, commissioning and repair plus preventive maintenance plans for laboratory/ hospital infrastructures or research/ analytical equipment in the medical imaging industry;
• Provide technical consultation to customers;
• Respond to customers’ requests by troubleshooting problems and taking corrective actions within targeted timeline;
• Prepare service reports.

REQUIREMENTS

• ITE/Higher NITEC/Diploma/Degree in Electronics, Electrical, Mechanical Engineering or equivalent
• Minimum 3 years of relevant technical work experience in service/ maintenance;
• Ideally process experience in similar industry;
• Excellent communication and interpersonal skills
• Able to work independently and a team player;
• Self-motivated, results-oriented individual with good business acumen;
• Valid Class 3 driving license and personal vehicle will be an added advantage

BENEFITS

• Attractive remuneration package
• Career development opportunities
• Excellent technical exposure in the scientific and medical industry
• Fixed Transport Allowance

Job description

• Deliver good and professional customer service when taking orders
• Maintain the cleanliness and tidiness of the work area and the outlet at all times.
• Other ad-hoc duties as assigned.

Job Requirements:

• Customer focused and well-mannered with an awesome personality;
• Able to commit weekends and public holidays;
• Able to start on short notice;
• Able to working in a fast paced environment
• Candidates with no experience and are willing to learn are welcome to apply

As a Patient Service Associate in our Urgent Care Centre (UCC), you will deliver friendly and efficient customer service and create a warm and welcoming atmosphere for all internal and external customers / patients, with the key aim of providing excellent patient care and satisfaction.

Duties & Responsibilities

• Handle admission and discharge processes, which includes financial counselling, payment, monitoring of bed request status, ensure proper registration of personal records of patients without compromising any data and safety breaches.
• Making internal and external appointments for patients as per ordered by doctors.
• Ensure UCC’s operational and procedural area readiness based on desired service standards.
• Provide basic financial counselling to patient and next-of-kin when requested.
• Attend to any patient and next-of-kin enquiries.
• Provide chaperone assistance to doctors/nurses.
• Perform any other ad-hoc duties and responsibilities that may be assigned from time to time.

Requirements

• Minimum GCE “O” Levels qualification or equivalent.
• Proficient in computer skills (Microsoft Office), handling multiple systems such as SAP will be an advantage.
• Team player with good communication, customer service and interpersonal skills. Ability to speak a second language will be an advantage.
• Able to multitask and work in a fast-paced environment.
• Candidates should be comfortable/flexible with working in a hospital setting and in different clinics when needed. Prior experience in hospitality or service industries will be an advantage.
• Working schedule: 5 days’ work week (Monday to Sunday, inclusive of Public Holidays), on 3 rotating shifts (morning, afternoon and midnight).
• This is a 2-year contract role, subjected to contract extension or permanent conversion with satisfactory work performance.

If the role sounds interesting to you, please contact ‘[email protected]’ to understand more on the role. Please indicate the position that you are interested in the subject heading

• Maintain and keep office premises clean, tidy, and in orderly condition to ensure a conducive and safe working environment
• Day-to-day general duties include but not limited to:

1. Routine cleaning duties such as toilet washing, floor washing, vacuuming, sweeping, mopping, cleaning of windows and ceiling fans.
2. Perform other related duties as assigned for the purpose of ensuring efficient and effective functioning of the Centre.

Note: No CPF Contribution.

Open for part-time (morning/afternoon shift), preferably able to work 9am - 6pm.

HR Coordinator / HR intern

Are you passionate about HR and looking to kickstart your career in a dynamic organization?

As an HR Coordinator at KES Systems & Service (1993) Pte Ltd, you'll play a vital role in supporting our team and ensuring a smooth-running HR department. You'll have the opportunity to:

• Streamline operations: Optimize scheduling for training programs, ensuring maximum efficiency and engagement.
• Shape company policies: Contribute to refining our company policies and procedures to create a positive and inclusive work environment.
• Drive data-driven decisions: Generate comprehensive HR reports, including payroll and corporate-related data, to provide valuable insights for strategic planning.
• Ensure compliance: Stay up-to-date with regulatory requirements and accurately complete MOM-related surveys and other forms.
• Support employee well-being: Handle medical certificates and leave administration, ensuring employees receive the necessary support.
• Foster a positive work culture: Contribute to HR initiatives and employee engagement activities to create a thriving workplace.
• Provide exceptional service: Offer clerical support to our reception services, ensuring a positive first impression for visitors.
• Maintain quality standards: Ensure compliance with ISO standards and maintain relevant documentation.

If you're a detail-oriented individual with strong organizational skills and a passion for HR, we'd love to hear from you!

"We welcome all students that are available within 1 Jan to 30 Jun 2025 to apply and come work with us at KES!"

*Please state your availability for internship to the date range above in you CV( How long you can stay for)

Join us in our mission to make a difference in the lives of seniors and promote a culture of building trust, care and respect.

Responsibilities

· Develop and implement a diverse range of media communications plans to enhance the profile of the Association, and various outreach initiatives

· Ensure Brand directives are carried out effectively to generate high public interest

· Manage media relations including crafting news releases and facilitating media interviews

· Develop new media platforms and assist with corporate website operations

· Establish and maintain relations with external and media partners

· Liaise with internal and external stakeholders to coordinate communication efforts and ensure messaging is consistent

Requirements

· Degree in Mass Communications, Public Relations, Business Management or equivalent

· Minimum 5 years of relevant working experience in public relations, communications, or content production for publications or media management

· Ability to think strategically and provide leadership in shaping the organization's branding & communication strategy.

· Proficiency in utilising digital and social media marketing and video editing tools

· Experience using social media platforms such as Facebook, LinkedIn, TikTok, Instagram, etc effectively

Purpose of Position

The individual in this position reports to the HOD and contributes to the administration of the programme. The individual in this position will assist in the administrative and secretarial support to the Department. He/she will also be the main liaison for public enquiries and all incoming referrals. He/she is responsible for providing administrative support to the Department and preparing monthly reports required by the funders, governing authorities, audit and sponsors to ensure the timely submission of the documents. He/she is also expected to provide administrative and logistics support to the department’s projects, from and not limited to procurement processes, department and board meetings, minutes writing, SOPs, management of funds etc.

Responsibilities:

• Provide administrative and logistics support to the department in operational documentation and reports i.e. weekly department meeting notes, evening management committee meetings for CW2S department, assist in collation of profiling and needs assessment, monthly reports required for internal analysis, by the funders, governing authorities and sponsors to ensure the timely submission of the documents for funding and audit etc.
• Administer annual satisfaction survey with seniors/befriendees and CW2S team.
• Tapping on Excel, Power BI, or software/application to consolidate reports/data.
• Provide administrative support to the department in Purchase Requisition and Payment vouchers. Monitoring the usage of funds for staff welfare, maintain department’s google sheet schedule etc.
• Update, develop and/or streamline current operational workflows and SOPs such as ops manual, workflows, policies and documentation procedures i.e. visitation SOPs including escalation SOPs and risk management etc. Establish knowledge management documentation system. Initiate, coordinate and consolidate knowledge management efforts with CW2S managers and AAC team.
• Main liaison with IT colleagues and external vendor (NUS) on our CVWO issues, documents and troubleshoots day-to-day issues as well as oversee the annual improvement exercise with NUS.
• Ad-Hoc duties or other projects assigned by Management.

Requirements:

• Diploma/Degree in Administration, Business, Gerontology or equivalent
• Good communication & interpersonal skills
• A team player & equally adept at working independently
• Dynamic, quick-thinking, adaptable & responsive to change
• Enthusiastic & self-motivated to value-add
• Meticulous and methodological