Position: Field Service Engineer

Working Days: 5 Days (Mon-Fri)
Working Hours: 830am-5pm
Salary: $2,800-$3,800 + $120 Transport Allowance
Location: Sembawang

Responsibilities:

• Attend to client side to solve their machineries issue

Requirements:

• Knowledge of Electrical & Mechanical
• Few years of hands-on experience on repair & servicing of machineries
• Able to travel within short notice
• ITE or diploma Cert

✅The Supreme HR Advisory Pte Ltd EA No: 14c7279

✅SAMUEL SIAW Reg No: R24124745

Sales Executive

• 5 days 8:45am - 6pm
• Basic S$ 2,000 - 3,000 (depend on experience) + phone sim card ($120) + car provided (No transport allowance) + commission
• Marymount

Requirements:

• With Class 3 license prefered
• Training provided

Responsibilities:

• Attending to sales enquires, generate and present quotations
• Develop and introduce sales strategies and marketing plans.
• Provide excellent customer service and ensure customer satisfaction for developing long term relationships with customer
• Prepare month-end sales reports

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

Contract: 6 months

Location: Kallang Bahru

Responsibilities

• Coordinate / liaising with courier service providers.
• Handle Daily sales process through intranet submissions (SLA within 2 hours from the sale submit)
• Handle Delivery Failure intranet portal. (Submit the delivery failure cases reported by couriers).
• Monitor daily courier shipment loads and act accordingly to ensure couriers meet the SLA.
• Handle phone calls /email from sales or couriers on the shipments.
• Plan and coordinate with courier on the bulk shipments delivery.
• Provide clear instruction to courier upon delivery on the shipment details /POD/Cash or cheque collection.
• Coordinate with credit team on the cash / Cheque / PD terms information.
• Act immediately on the shipment issues, related to couriers .
• Coordinate with outsource couriers / movers on the freight quote and transportation arrangement on special handling and projects.
• Coordinate with Sales team on daily shipments.
• Coordinate with inter operation dept to achieve the operations SLA

Requirements

• Experience in warehouse / supply chain management is advantage
• Comfortable to work in warehouse setting
• Proficient in MS Office, especially Excel
• Knowledge in SAP would be an advantage
• Team player

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

https://go.persolkelly.com/job/apply/10068

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg No: R23117066 (CHEW KIA ZHENG)

Location: Japan

Position: Customer Service & Admin Executive (Japanese speaking/Work in Japan)-CK (Job ID:19115)

Job Description

• Responsible for the effective management of daily bookings, client queries, client quotations, assistance in event planning and execution.
• Engage in active listening with callers, confirming or clarifying information and diffusing clients if needed.
• Implement solutions to execute client events, responsible for all aspects of ongoing event priorities.
• Ensure SLA’s are met in line with company expectations
• Ensure that all processes are being adhered in order to deliver the highest possible quality standards.
• Dealing with all feedbacks and reporting findings to reporting Manager.

Administrative

• Provide full administrative support to reporting Manager
• Assist and support in basic financial tasks, such as processing expense reports, issuing invoices in a timely manner
• Input accurate pricing using in-house system and relevant databases
• Checking pro forma invoices and exporting
• Dealing with invoice queries and review supplier anomalous invoices
• Assist in onboarding new employees by preparing workspaces and necessary

Job Requirement

• Preferably Degree holder or equivalent
• Prior experience in travel industry will be a value-add but not the primary criteria for selection of candidates
• 3+ years of experience in customer services or a related field
• Good project management skill and handle multi-tasks independently to meet tight deadlines
• Good computer knowledge (Word, Excel, PowerPoint and Word Processing)
• Proficiency in both Japanese and English to liaise with Japanese speaking clients in Japan

Interested applicants please send your resume to [email protected] with email subject header "Job Application for Customer Service & Admin Executive (Japanese speaking/Work in Japan)-CK (Job ID:19115)".

We regret that only shortlisted candidates will be notified. Other applications will be updated to our database for future job opportunities.

By submitting any resumes or applications to Pasona Singapore Pte Ltd, you are considered to have read and agreed on the terms of our Privacy Policy, and consented to us collecting, using, retaining, disclosing your personal information to the prospective employers for their consideration.

Effective from 1 October 2020 under the new Employment Agencies (EAs) Licence Conditions,

EAs will be required to collect the personal data (e.g. NRIC number number for overseas candidates) of applicants referred to employers for permanent or contract job positions of at least six months with a fixed monthly salary of S$3,300 and above.

PDPA requirements on collection, use, and disclosure of personal data would not be applicable to EAs that are collecting such information as it is a regulatory requirement by Ministry of Manpower.

Please find Privacy Policy Agreement from the below link.

http://www.pasona.com.sg/privacy.html

Koh Siew Xing

EA Registration No: R22104418

Pasona Singapore Pte. Ltd.

EA License No:90C4069

Rakuten Group, Inc. is the largest e-commerce company in Japan, and the third-largest e-commerce marketplace company worldwide, with over 1.5 billion registered users worldwide. The Rakuten brand is recognized worldwide for its leadership and innovation, and provides a variety of consumer and business-focused services including e-commerce, e-reading, travel, banking, securities, credit card, e-money, portal and media, online marketing and professional sports. The company is expanding globally and currently has operations throughout Asia, Western Europe, and the Americas.

Rakuten Viki is a premier global entertainment streaming site where millions of people discover and consume primetime shows and movies subtitled in more than 200 languages, by our community of fans. With billions of videos viewed and more than 1 billion words translated, Viki brings global entertainment to fans everywhere!

We are looking for a Specialist, Customer Experience based in our Singapore office. This role offers the unique opportunity to shape the future of online video and social entertainment for Viki’s millions of fans around the world.

Key Responsibilities Include:

• Oversee customer service operations related to platform issues on apps and web (including but are not limited to feature issues, technical issues, and content issues)
• Oversee tier 1 agents and handle bug related escalations between agent tiers
• Work directly with the product team to ensure successful feature releases and report back on customer facing issues
• Able to file, triage, manage and follow up on bug reports independently
• Collate customer feedback and keep up-to-date with environment and market trends to inform service development
• Produce reports that combine relevant data to facilitate understanding of main issues
• Assist with the creation of new workflows and communication plans
• Create or update knowledge base materials when needed

Requirements:

• Minimum of 3 years experience handling customer tickets and complaints
• Good understanding and working knowledge of platforms like Zendesk, Asana etc.

Rakuten provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type. Rakuten considers applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetic information, protected veteran status, sexual orientation, gender, gender identity or expression, or any other characteristic protected by federal, state, provincial or local laws.

About the Role:
Are you a driven, growth-minded leader who thrives in a fast-paced environment? We’re looking for someone who can bring vision, energy, and strategy to our front of house, supporting our company’s ongoing expansion and success. With a blend of relationship-building skills, grit, and attention to detail, you'll be setting the tone for high-impact customer interactions and brand presence.

What You’ll Do:

• Master Lead Generation: Implement strategies to exceed customer acquisition targets.
• Build Brand Knowledge: Complete comprehensive training to become an expert in our products and marketing approach.
• Drive Engagement: Represent our brand in face-to-face marketing and customer acquisition.
• Amplify Brand Presence: Plan and manage events to boost brand awareness.

Perks & Benefits:

• Fast-Track Career Growth: Take advantage of abundant advancement opportunities as you grow into leadership roles.
• Travel Opportunities: Experience regional and international travel as part of our team.
• One-on-One Mentorship: Learn from top leaders who are invested in your success.
• Hands-On Training: Get all the support you need to thrive in the marketing industry.

What You’ll Bring:

• A strong interest in a high-energy, goal-focused sales environment.
• Confidence connecting with new people and a passion for results.
• Flexibility, including weekend availability—bring your enthusiasm, and we’ll provide all the training you need!

Contract: 12 months

Work Location: Raffles Place

Working hours: Mon - Fri, 9am - 6pm

Responsibilities

• Manage walk-in policyholders’ and Financial Representatives’ queries/ requests on policy related matters
• Ensure unresolved issues over the counter are promptly followed up and resolved within stipulated time
• Assess and manage appeals, feedbacks and minor complaints from policyholders, Financial Representatives and business partners;
• Provide excellent customer service experience;
• Manage customer feedbacks/complaints with a good closure within the operational turnaround time.
• Take accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks;
• Maintain awareness of industry trends on regulatory compliance, emerging threats and appropriate steps to mitigate the risks;
• Highlight any potential concerns/risks and proactively shares best risk management practices;
• Other ad hoc duties to ensure smooth functioning of various touchpoints such as assisting the Digital Communication department and the Call Centre.
• May be rotated among different Service Centres
• Manage ad-hoc assignments/tasks delegated by the Section Head, when required.

Requirements

• Diploma or Degree or Professional Insurance Qualification.
• Good written, verbal communication and interpersonal skills.
• Proficient in MS Office application.
• Positive and able to multi task.
• A team player with good interpersonal skills.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg No: R23117066 (CHEW KIA ZHENG)

Amazon Web Services (AWS) is seeking a Deal Legal Negotiator for the Strategic Customer Engagements (SCE) team. This is a unique opportunity to engage with AWS customers on strategic opportunities, increase the growth of AWS (Americas/EMEA/APJ), and to establish AWS as customers' key cloud technology provider.

As a Deal Legal Negotiator, you will analyze and develop deal terms, review and simplify complex scenarios, and craft elegant deal solutions. You will work with customers and internal stakeholders to define and communicate streamlined deal workflows, build consensus, and close commercial transactions. In this customer facing role, you will focus on AWS Private Pricing Agreements (PPAs) to formulate and close PPA’s, navigate the AWS approval process, coordinate critical phases of simultaneous and multiple deal cycles, and ensure consensus with all relevant stakeholders.

You will own alignment with C-level executives, IT teams, and multiple lines of business to achieve business outcomes, increase the adoption of AWS services, and to enable private pricing, go-to-market, pan-Amazon, and other strategic relationships.

Key job responsibilities
• Engage directly with the customer on commercial and contractual terms.
• Close commercial transactions: brief senior management and coordinate internal and customer stakeholders.
• Facilitate alignment and effective AWS communication. Inspire and influence internal stakeholders, experts, and other indirect resources to remove obstacles, resolve conflict for productive engagements.
• Execute deal and competitive structures: maximize the value of opportunities consistent with AWS objectives and requirements.
• Advise and provide thought leadership on the execution of competitive commercial, channel, and partner deal opportunities.
• Provide expertise on deal structuring and advise key stakeholders on the impact of deal terms: provide creative solutions to the customer, the AWS sales field, and leadership.

Position: Baker cum Service Crew

• Salary: $2300-$3000 + Commission
• Working days & hours: 6day 10hour rotate shift
• Location: Katong (upcoming new outlet)

Requirements:

• Training is provided for food handling and service

Job Scope:

• Sales and serving customers
• Inventory management
• Baking cakes and pastries
• Washing / cleaning dishes and premises
• Keeping premises clean
• Making pancakes (min jiang kueh)
• Any other ad hoc duties

Chin Wai Loon Reg No: R24121618

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Key Responsibilities:

• Coordinating shipping processes and working closely with suppliers, customers, and forwarders to meet business needs.
• Handling full sets of shipping documentation and managing bookings for cargo.
• Setting up workflows for various business segments, covering trading transactions, service fees, and royalty payments.
• Assisting with internal applications, reporting, and tracking key areas like overdue payments, credit lines, and contract collections.
• Supporting the team on initiatives for new trading business development.

Requirements:

• Diploma in any discipline.
• Minimum 2 years of experience in freight forwarding, supply chain, or a related field.
• Strong proficiency in Microsoft Excel and documentation handling.
• Effective communication in English and Mandarin, with the ability to liaise with Chinese suppliers.
• Able to work both independently and as part of a team.
• Knowledge of SAP or MUGEN system is advantageous.

What We Offer:

• Opportunity to work in a global trading environment with a reputable company.
• Collaborative and supportive work culture.
• Career development opportunities in a growing industry.

If you're ready to make an impact in a fast-paced, international trading environment, we’d love to hear from you.

Apply today to join a team dedicated to operational excellence!

Submit your resume in MS Word format to [email protected]

EA Licence No 18C9228 | Registration No. R1108261 (Tan Li Tze)

Please note that only shortlisted candidates will be notified.

About Company:
Founded in Japan in 2018, the client is a startup specializing in Japanese sake. Their own brewery, established in 2021, is one of the newest in Japan. In 2023, they launched their global expansion in Singapore. Now, they are excited to announce the opening of a brewery-owned Western dining restaurant.

Job Description:
- Coordinate daily Front of the House and Back of the House restaurant operations
- Deliver superior service and maximize customer satisfaction
- Respond efficiently and accurately to customer complaints
- Regularly review product quality and research new vendors
- Organize and supervise shifts
- Appraise staff performance and provide feedback to improve productivity
- Estimate future needs for goods, kitchen utensils and cleaning products
- Ensure compliance with sanitation and safety regulations
- Manage restaurant’s good image and suggest ways to improve it
- Control operational costs and identify measures to cut waste
- Create detailed reports on weekly, monthly and annual revenues and expenses
- Promote the brand in the local community through word-of-mouth and restaurant events

Job Requirements:
- Minimum of 3 years of managerial experience in the F&B industry.
- In-depth knowledge of food and beverages, with the ability to recall ingredients and dishes to assist customers and service staffs.
- Proven leadership skills with strong motivational and interpersonal abilities.
- Excellent customer service skills with a humble and polite approach.

Compensation:
- Working Location: 5-10 mins walking distance to MRT Maxwell, MRT Tanjong Pagar, MRT Telok Ayer.
- Working hours: 3pm to 11pm
- 5 working days (Sunday off & 1 day off depends on shift)
- AWS
- Meal allowance
- Annual Leave: Start from 10 days

Benefits:

• Basic Salary up to $3,500 with yearly increment based on performance.
• 6 days work week including weekend (2pm - 2am)
• Night shift allowance given
• Career Advancement Opportunities

Job Description and Qualification:

This is a full time role for a Service Crew located in Suntec. Our client is F&B Industry. This position includes providing friendly and courteous customer service, handling reservations and inquiries over the phone, taking and serving food and drink orders, and managing input into the point-of-sales system. The role also includes basic technical support, such as managing mic checks and the karaoke system. Maintaining a clean and safe work environment is essential, as well as working independently to produce quality results. Effective communication with team members and management, keeping a neat appearance, and being comfortable handling alcoholic beverages are also important. Additionally, the role involves performing any other duties assigned by the superior.

Qualifications:

• Minimum 1 year experiences in F&B industry

Role:

Service Technician (Class 3 / Electrical/ Mechanical / Electronic background)

• $2500 - $3300 + $60 handphone allowance
• Senoko
• Working hours: Mon - Fri 8am – 5pm, Sat 8am – 12pm

Requirements:

• Candidate must possess at least a NITEC, Professional Certificate in ( Electrical / Electronic / Mechanical) or equivalent.
• Must have basic Electrical/ Mechanical and Electronic background.
• Must have class 3 driving licence
• Able to start work immediately or short notice.

Job Responsibilities:

• Servicing, installation, testing and troubleshooting of electrical and mechanical parts at clients' premises or workshop.
• Access control, able to work under minimal supervision.
• Experience in Security System is a plus.

✅ Wee Yuan Huan

✅ Reg No: R21100383

✅ The Supreme HR Advisory Pte Ltd

✅ EA No: 14C7279

Working Location:

1. CIMB Plaza, 30 Raffles Place
2. Fusionopolis 1 Fusionopolis Way
3. Pasir Panjang Road, Mapletree Business City

Work Timing:

1. 5 days, $ 1700
   Monday - Friday - Rotation Shifts: 7am - 2pm / 8am - 3pm / 9am - 4pm
2. 4 days, $ 1300
   Monday - Thursday - Rotation Shifts: 7am - 2pm / 8am - 3pm / 9am - 4pm
3. 2 days, $ 1300
   Saturday - Sunday - Rotation Shifts: 8am - 8pm / 10am - 10pm (For this, we will start from next year February and will be different address)

Responsibilities:

• Handle day-to-day operations according to SOP
• Provide friendly customer service
• Plating food for counter service
• Cooking and mixing rice
• Kitchen preparation work and mise en place
• Stock-taking
• Replenishing required ingredients
• Cleaning and washing all used service / kitchen tools, equipment and workstations
• Sweeping and mopping

Requirements:

• Training provided

If you are interested to apply, kindly WhatsApp me your updated resume in DOC file and allow our Consultant to match you with our Clients.

Whatsapp: +65 8525 2419

Email: [email protected]

Tan Man Ee Reg No: R22108289

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Job Title: Nightclub Service Crew

Job Description:We are seeking enthusiastic and customer-oriented individuals to join our team as Nightclub Service Crew. As a member of our service crew, you will be responsible for providing exceptional customer service and ensuring a memorable experience for our guests. Your duties will include greeting and seating guests, taking drink orders, serving beverages, maintaining cleanliness in the venue, and assisting with various tasks to support the smooth operation of the nightclub. This position offers an exciting opportunity to work in a dynamic and fast-paced environment and be a part of a vibrant nightlife scene.

Responsibilities:

• Greet and welcome guests upon arrival, providing a friendly and hospitable atmosphere.
• Take drink orders accurately and efficiently, ensuring prompt service.
• Serve beverages to guests while adhering to responsible alcohol service guidelines.
• Maintain cleanliness and organization in the nightclub, including bar areas, tables, and restrooms.
• Monitor the crowd and address any disturbances or issues that may arise.
• Communicate effectively with other staff members to ensure smooth coordination of tasks.
• Uphold the nightclub's policies and procedures, including age and dress code requirements.
• Provide information about drink specials, promotions, and entertainment events to guests.

Requirements:

• Prior experience in a customer service or hospitality role preferred.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment and remain calm under pressure.
• Strong attention to detail and organizational skills.
• Willingness to work late nights, weekends, and holidays as required.
• Ability to stand and walk for extended periods.
• Must be at least 21 years of age or older.
• Knowledge of responsible alcohol service practices is a plus.

Join our team and become a part of the excitement at our nightclub! Apply now to kick-start your career in the hospitality industry.

About Us!

Flex is a boutique bar located in the financial city commercial district of Singapore that starts to refine every operational detail from a diversified perspective. Flex represents our admiration towards music and art. It is the embodiment of culture, fashion, avant-garde, and forward thinking.

F#Fair L#Legacy E#Experience X#Factor

Business Development Executive (F&B Industry)

Working days: 5.5 days work week

Working hours: 8.30am - 5.30pm

Salary: $3000 to $4000 + Car Allowance $1200

Location: Woodlands

Key Responsibilities

• Responsible for developing new prospects and maintaining existing accounts in the Food Service/ HORECA channels.
• Identify leads and develop strong business relationship with customers
• Maintaining of good rapport with existing customers
• Responsible for driving growth and achievement of monthly sales target
• Managing customer’s account receivables to ensure timely and prompt payment
• Monitor current trends in the industry with competitors and market activities

Requirements

• Min. Diploma in Business Administration or equivalent
• Min. 1-3 years of relevant Business Development / Sales experience in F&B industry (Preferred in Food Service Channels)
• Driving license with own Transport is a must to perform customer visits

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Sales Engineer

Location: Loyang Way
Working Days: Mon - Fri
Working hours: 830 a.m. to 530p.m.
Salary: $3,000 - $4,500 (depends on experience)

Position Overview:
We are seeking a motivated and experienced Sales Engineer to join our team. The Sales Engineer will play a critical role in driving sales and delivering technical solutions that meet our clients’ needs. This role requires a blend of technical expertise and sales acumen, as you will work closely with customers to understand their requirements, present tailored solutions, and support the sales process from inception through to implementation.

Key Responsibilities:

1. Customer Engagement and Relationship Management:

• Develop and maintain strong relationships with key customers and stakeholders.
• Conduct needs assessments to understand customer requirements and challenges.
• Provide technical consultation to customers, offering solutions that align with their operational goals.

2. Sales Support:

• Scout, develop and obtain leads with new customers to develop sales in your assigned territory.
• Prepare and deliver compelling presentations and product demonstrations to potential clients.
• Develop detailed quotes and proposals, addressing customer needs and specifying technical requirements.

3. Service Support:

• Liaise with customers, end-users and purchasers to introduce the company’s service capabilities.
• Drive the sales of services to existing and new customers with equipment sold by the company.
• Coordinate with the engineering and service teams to ensure seamless project execution and delivery.
• Act as a point of contact for post-sales support, troubleshooting and sales of service.

4. Market and Product Knowledge:

• Stay up to date with industry trends, emerging technologies, and competitive landscape.
• Continuously enhance product knowledge and understand advancements in equipment and service offerings.
• Share insights, feedback and customer requirements with the product development and marketing teams to drive innovation.
• Participate in all company-participated trade shows and seminars in Singapore and abroad.

5. Training and Support:

• Educate customers on equipment features, benefits, and maintenance requirements.
• Conduct training sessions for customers and internal teams to ensure proper usage and understanding of products.
• Assist management with any other ad-hoc tasks and duties as and where required.

Requirements

• Education: Bachelor’s degree in engineering, Mechanical Engineering, Electrical Engineering preferred or related technical field, Minimum Diploma in related technical field.
• Experience: Minimum of 3 years of experience in a sales engineering role, preferably within the equipment sales and service industry.
• Technical Skills: Strong understanding of vacuum pump technology or other technical equipment. Proficiency in technical sales and solution design.
• Sales Skills: Proven track record in achieving sales targets and managing customer relationships.
• Travel: Required to support regional customers in Southeast Asia (30-40%).

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

• Position: Service Crew
• Working Days & Hours: 5.5 days (44 hours per week)
• Salary: $2500 - $3200
• Location: Tanjong Pagar

Job Description:

1. Provide service to all customers according to service standard and procedures.
2. Responsible for the preparation work of restaurant opening and closing operation hours.
3. Answering customer’s queries regarding menu items, ingredients or any other product related queries.
4. Includes bar and cashier duties.
5. Maintain quality, service & cleanliness at all times.
6. Any other job related duties requested by Restaurant Manager.

Job Requirements:

• With relevant experience.

✅The Supreme HR Advisory Pte Ltd EA No: 14c7279

✅SAMUEL SIAW Reg No: R24124745

Sales Engineer

Location: Loyang Way
Working Days: Mon - Fri
Working hours: 830 a.m. to 530p.m.
Salary: $3,000 - $4,500 (depends on experience)

Position Overview:
We are seeking a motivated and experienced Sales Engineer to join our team. The Sales Engineer will play a critical role in driving sales and delivering technical solutions that meet our clients’ needs. This role requires a blend of technical expertise and sales acumen, as you will work closely with customers to understand their requirements, present tailored solutions, and support the sales process from inception through to implementation.

Key Responsibilities:

1. Customer Engagement and Relationship Management:

• Develop and maintain strong relationships with key customers and stakeholders.
• Conduct needs assessments to understand customer requirements and challenges.
• Provide technical consultation to customers, offering solutions that align with their operational goals.

2. Sales Support:

• Scout, develop and obtain leads with new customers to develop sales in your assigned territory.
• Prepare and deliver compelling presentations and product demonstrations to potential clients.
• Develop detailed quotes and proposals, addressing customer needs and specifying technical requirements.

3. Service Support:

• Liaise with customers, end-users and purchasers to introduce the company’s service capabilities.
• Drive the sales of services to existing and new customers with equipment sold by the company.
• Coordinate with the engineering and service teams to ensure seamless project execution and delivery.
• Act as a point of contact for post-sales support, troubleshooting and sales of service.

4. Market and Product Knowledge:

• Stay up to date with industry trends, emerging technologies, and competitive landscape.
• Continuously enhance product knowledge and understand advancements in equipment and service offerings.
• Share insights, feedback and customer requirements with the product development and marketing teams to drive innovation.
• Participate in all company-participated trade shows and seminars in Singapore and abroad.

5. Training and Support:

• Educate customers on equipment features, benefits, and maintenance requirements.
• Conduct training sessions for customers and internal teams to ensure proper usage and understanding of products.
• Assist management with any other ad-hoc tasks and duties as and where required.

Requirements

• Education: Bachelor’s degree in engineering, Mechanical Engineering, Electrical Engineering preferred or related technical field, Minimum Diploma in related technical field.
• Experience: Minimum of 3 years of experience in a sales engineering role, preferably within the equipment sales and service industry.
• Technical Skills: Strong understanding of vacuum pump technology or other technical equipment. Proficiency in technical sales and solution design.
• Sales Skills: Proven track record in achieving sales targets and managing customer relationships.
• Travel: Required to support regional customers in Southeast Asia (30-40%).

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Contract: 12 months

Work Location: PLQ

Working hours: Mon - Fri, 9am - 6pm

Responsibilities

• Manage walk-in policyholders’ and Financial Representatives’ queries/ requests on policy related matters
• Ensure unresolved issues over the counter are promptly followed up and resolved within stipulated time
• Assess and manage appeals, feedbacks and minor complaints from policyholders, Financial Representatives and business partners;
• Provide excellent customer service experience;
• Manage customer feedbacks/complaints with a good closure within the operational turnaround time.
• Take accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks;
• Maintain awareness of industry trends on regulatory compliance, emerging threats and appropriate steps to mitigate the risks;
• Highlight any potential concerns/risks and proactively shares best risk management practices;
• Other ad hoc duties to ensure smooth functioning of various touchpoints such as assisting the Digital Communication department and the Call Centre.
• May be rotated among different Service Centres
• Manage ad-hoc assignments/tasks delegated by the Section Head, when required.

Requirements

• Diploma or Degree or Professional Insurance Qualification.
• Good written, verbal communication and interpersonal skills.
• Proficient in MS Office application.
• Positive and able to multi task.
• A team player with good interpersonal skills.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg No: R23117066 (CHEW KIA ZHENG)

• Job Purpose

Biosearch Technologies™ provides products and services for genomic analysis that support mission critical applications for global customers in agrigenomics and human healthcare. The portfolio offers integrated tools and technologies to accelerate sample preparation, amplification, cloning and expression, next generation sequencing (NGS), custom oligonucleotide synthesis, nucleic acid chemistry reagents, and oligo therapeutics. Biosearch Technologies is currently recruiting for a field service engineer II to join us in providing front-line technical support to our repertoire of genomics platform and consumables as described above.

With a focus on always putting customers first, our Field Service Engineer is expected to work closely with our regional customer base to ensure maximum equipment uptime, software optimal utilization, training and troubleshooting functions. 

Field Service Engineer is expected to be a role model and poise to mentor and develop junior service engineers on the day-to-day activities, coaching sessions and able to report and assign task to juniors and self and provide reports back to global service leads.

Key Responsibilities

• Build strong service support rapport with regional key account customers in APAC.
• Site Preparation; instrument Installations; training; troubleshooting, preventative maintenance as core task
• Facilitating service contract proposals and tracking as and when required.
• Function as an integral part of a wider global support team to offer “In Time zone 24/7” emergency service support call and troubleshooting assistance as and when assigned with urgent breakdown call with overnight travel either regionally or globally.    
• Train and support customer in the application of “SFDC sales force” CRM platform as a service case tool to record and track service cases
• Support the generation of training aids and technical documentations as required
• Provide timely and concise Pre/Post trip reports and SFDC updates to maintain proper customer CRM records
• Work closely with the commercial and customer service team to ensure prompt and responsive customer support in building strong customer allegiance for the LGC, D&G branding.
• After normal office hours on-call support assignments (global support rotation) as part of a global technical support framework.
• Involving in engineering project, product management request for technical feedback/support
• The individual will be responsible for instrument commissioning, training, test and repair of equipment, and preventative maintenance.
• Expected to mentor junior field service engineers in problem resolution.
• Seeks continuous improvement processes to optimize technical support to our customers in the region.
• This position is responsible to effectively communicate instrument status, issues, and customer complaints and needs to appropriate managers and internal resources.  Will be responsible to proactively take ownership and follow-through with generated issues or complaints reported from themselves, as assigned, or from junior service engineers.
• Responds with flexibility and collaboration to the needs of the business – both internally and externally – by addressing important corporate initiatives when requested by management.
• Ability to handle clients, distributors professionally during all interface and maintain a positive company images
• The motivation to learn and constantly improve processes and tools
• Adhere to company safety standards and promote safety culture throughout the company
• Any other ad-hoc projects and duties as required by the management

Benefits:

• Basic Salary up to $3,000 with yearly increment based on performance.
• 6 days work week including weekend (2pm - 2am)
• Night shift allowance given
• Career Advancement Opportunities

Job Description and Qualification:

This is a full time role for a Service Crew located in Suntec. Our client is F&B Industry. This position includes providing friendly and courteous customer service, handling reservations and inquiries over the phone, taking and serving food and drink orders, and managing input into the point-of-sales system. The role also includes basic technical support, such as managing mic checks and the karaoke system. Maintaining a clean and safe work environment is essential, as well as working independently to produce quality results. Effective communication with team members and management, keeping a neat appearance, and being comfortable handling alcoholic beverages are also important. Additionally, the role involves performing any other duties assigned by the superior.

Qualifications:

• Minimum 1 year experiences in F&B industry

Service Technician

• $2500 - $3300 + $60 handphone allowance
• Senoko
• Working hours: Mon - Fri 8am – 5pm, Sat 8am – 12pm

Requirements:

• Candidate must possess at least a NITEC, Professional Certificate in ( Electrical / Electronic / Mechanical) or equivalent.
• Must have basic Electrical/ Mechanical and Electronic background.
• Must have class 3 driving license
• Able to start work immediately or short notice.

Job Responsibilities:

• Servicing, installation, testing and troubleshooting of electrical and mechanical parts at clients' premises or workshop.
• Access control, able to work under minimal supervision.
• Experience in Security System is a plus.

Tan Jia Jun | REG No: R23112681
The Supreme HR Advisory Pte Ltd | EA No: 14C7279

Job Description

• Thorough cleaning of guest rooms consists of replacing all linen and towels in the room, vacuuming and dusting, replacing guest supplies, and thorough bathroom cleaning.
• Notify the Housekeeping Management or the Engineering Department of any maintenance or repair that needs to be done.
• Must be very responsive to guest requests and be able to communicate easily with them in English. A second language is a plus.
• Must be able to work a flexible shift. Bending and lifting are part of the job.
• Anticipate guest needs, respond promptly and acknowledge all guests, maintain positive guest relations and ensure guest satisfaction at all times.

Job Requirements

• Good customer service, communications and interpersonal skills are a must.
• Preferably (at least) 2 years' experience.

• Sales & Service Coordinator
• Working location: Hillview
• Working days: 5.5 days
• Working hours: Mon – Thur (08:30 to 18:00), Fri (08:30 to 17:30), Alternate Sat(08:30 to 12:00)
• Salary: $2,800 - $3,000 + Commission + Annual Performance Bonus

Interested applicants can also send your resume to WA: +65 8827 8712 (Ms Lynne) and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

TAN LEE XIAN Reg No: R24123487

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Responsibilities

• Understand the market and find new avenues to generate business to hit department targets
• Find new avenues of growth through long-term service contracts to augment ad-hoc business.
• Assist in preparing proposals and quotations for incoming enquiries
• Prepare information and assist the Manager with tender submissions
• Provide input and assist with new digital and traditional marketing campaigns
• Follow up on submitted proposals and work closely with the Manager to foster strong relationships with customers
• Create and track submitted proposals and report status to the Manager
• Develop an appropriate network of industry contacts and reach out with direct marketing tools
• Liaise with manufacturers of products to study problems, troubleshoot technical questions and relay information back to Manager
• Represent at trade exhibitions and events as required
• Accompany the Manager for client meetings as needed.

Requirements

• Proficiency in Microsoft Office
• Relevant work experience