Job Descriptions

• Greet and serve customers in a friendly and efficient manner.
• Ensure all guests feel welcome and are given responsive, professional, and courteous service at all times.
• Handle cash and credit transactions with accuracy.
• Maintain cleanliness and organization in the dining area.

Job Requirements

• Excellent communication and interpersonal skills.
• Experience in a customer service role is preferred but not necessary.
• Ability to work in a fast-paced environment.
• A team player with a positive attitude.

Benefits

• Meals provided.
• Overtime pay.
• Performance bonuses- every 6 months

Working Hours

• 5 days per week, 10 hours per day

About the role

The incumbent will be leading a team and be part of a larger team within the IFF department in providing seamless and customer-focused solutions to support the achievement of business objectives.

What you will be doing

• Lead the Customer service team for Sea freight
• Liaise with customers on the standard operating procedures
• To meet up with clients on projects / special matters
• Prepare customer key performance index reports
• Promptly handle customers / team escalations
• To implement corrective actions and preventive measures for immediate service recovery
• To co-ordinate with Ocean carriers for bookings / uplift upon escalation from team
• Attend to freight management and rates negotiation
• Provide quotes / rates to COD customer or overseas offices
• Liaise with overseas agents on the various requirements and rates
• Review the profit & loss of product desk
• Analyse job file purchasing and raise concern to Pricing team
• Review & approve changes of work processes before escalation to Head of Sea Freight
• Conduct recruitment exercise for officer / executive position when needed
• Provide related training concerning the BU to new staff assign to the team
• Joint sales visit to resolved operations issue when necessary

Team Management

• Ensure and monitor team compliance to the Bollore’s Code of Conduct and Company’s regulations
• Ensure team understanding and implementation on Bollore’s Value in daily work behaviors
• Plan and monitor team performance including give coaching and counselling needed to deliver expected outcomes
• Plan and monitor team development together with HR Division
• Ensure updated Job Description availability for the team by coordinating with HR Division
• Ensure all changes in Department / Section communicated properly to the team

The successful candidate

• Diploma / Degree preferred
• Minimum 8 years of experience in freight forwarding with sea freight experiences
• Previous customer service experience is an added advantage
• Possess excellent communication and interpersonal skills
• Pleasant personality and a good team player
• Proficient in MS Office & ability to work independently
• DGR trained will be an advantage
• Location: 101 Alps Ave Singapore 498793 (Designated transport Pasir Ris, Ang Mo Kio, Tanah Merah, Tampines, Admiratly, Yishun and Sengkang)

Job Description

Home Appliance Repair Outsource Technician for Homeunited Repair Service

Singapore Business Registration : 26393700C - Since 1980

• Visit our website at www.homeunited-repair.com to know us more.
• See Our Mission at https://youtu.be/yje1Sae-ejY

Responsibilities

• Use Whatsapp heavily as operational communication with Customer and Office.
• Check EOT app for Job details proper and double check with customer service for error
• Run Daily Job orders and work independently with Senior Tech online Support.
• Send Google Map share route to customer to notify on the way.
• After Inspection, Provide quotation to customer and execute the Repair.
• Use our EOT Field management software - with Mobile Phone - Training Provided
• Collect Payment via PayNow / PayLah
• Issue Invoice onsite and send to customer via Whatsapp.
• Must have own transport to supporas this is like Grab system
• Make sure every orders given are complete or need to follow up buy parts/product or Complains.

Requirements

• Have a can-do spirit and a positive work attitude to work independently
• Willing to Learn and to Work as your own business
• Teamwork and Good Housekeeping skill for every job is needed.
• Must have own transport

Benefits

• Profit sharing 60% to Tech 40% to HomeUnited after less Cost.
• Annual leave at your own desire
• This is a sub contract system looking for Outsource Techs
• Annual Retreat AGM trip
• Monthly Incentive Reward
• Yearly Loyalty Commission Payout for HomeComplete Warranty Plan
• Training provided and opportunity for PUB Gas and Plumbing Licensing application
• Work More Earn More, Work Less Earn Less, Totally independent. No Discrimination Culture

Location: East

Mon to Fri 8am to 5pm

Salary: $2500 to $3000 depends on experience

Work life balance-Go back home on time

Training provided

Job Description

• Supporting role for Sales team.
• Processing purchase orders and expediting delivery schedules
• Interact, engage and/or respond directly to customers’ needs & requirements.
• Occasionally required to visit valued customers along with our sales persons to co-address critical business related issues such as ordering management, forecasting, pricing and so forth.

Requirements

• Able to communicate in both Mandarin and English fluently to liaise with customers
• Cheerful personality
• Able to start work immediately
• Fresh/Entry level welcome as training provided

Please submit your updated resume in MS format by using the APPLY NOW BUTTON.
Alternatively, you may also email your resume to us at [email protected]

Emily Fong
Senior Talent Specialist
Atomrecruit Pte. Ltd. | MOM EA License No.: 15C7443
EA Personnel Reg No.: R1768368