Customer Service Executive

· Review customer inquiries for the company's import and export freight and logistics business scopes

· Prepare accurate and detailed quotations for customers

· Clarify and negotiate proposals with customers to ensure customer satisfaction

· Review customer orders to ensure consistency with quotations offered

· Prepare and process import and export shipping documentation and liaise with relevant stakeholders such as shippers, consignees, various authorities, and shipping and overseas agents to execute freight operations in a proper and efficient manner

· Liaise with logistics appointed subcontractors and supervise the delivery of related logistics services to ensure they are delivered properly and efficiently

· Take appropriate actions for non-conforming services and provide feedback for continual improvement

· Perform necessary corrective and continual improvement actions and programs as directed by management

Restaurant Service Crew / Restaurant Outlet Assistant Manager

· Full and part-time positions available.

· Role and salary commensurate with experience.

· Accessible central location beside MRT.

· Training provided.

· Attractive basic, staff discounts and medical benefits.

· Retail hours.

Job Description

We are looking to fill up a restaurant team with a Korean menu that is focused on Korean Beef Seolleongtang. We hope to recruit competent people are fun-loving and enjoy customer service in a F&B setting.

Responsibilities:

· Provide welcoming customer service experience.

· Support daily operation of the restaurant including food ordering, presentation of menu, serving of orders and clearing tables.

· Some simple preparation/assembly of food and drinks.

· Perform simple dishwashing and basic housekeeping.

· Ensure store cleanliness and hygiene are kept up to standards.

· Operate Point-of-Sales and handle different modes of payments.

· Follow operational procedures and perform any other duties being assigned.

Requirements:

· Service-oriented and being a team player.

· Energetic, positive and friendly personality.

· Good communication skills, ability to multi-task and clean appearance.

· Experience in F&B but not necessary.

· Ability to communicate in English, bilingual a plus.

About Us

Green Link Digital Bank is Singapore's inaugural wholesale digital bank focusing on supply chain finance, mainly serving MSMEs and aiming to help MSMEs grow and improve digitization.

Responsibilities

• Provide onsite and remote End user support.
• Tracking & documenting support activities using ticketing system.
• Communicate and document troubleshooting techniques and best practices.
• Proactively understand, analyse, and research new technical problems when needed.
• Manage assets within the organization and perform tech refresh at stipulated periods.
• Implement applications and software upgrades, perform troubleshooting and fine tuning for users.
• Provide end user and technical support for Windows and Mobile OS, File and Print, Office365 services (SharePoint, OneDrive, Teams, and Active Directory etc.).
• Other ad-hoc duties assigned by supervisor.

Requirements

• Strong customer service skills with a knack for problem solving.
• Possess an aptitude for acquiring new skills and knowledge.
• Ability to prioritise tasks and work on multiple assignments in a fast-paced and highly challenging environment.
• Strong written and verbal communication skills and meticulous attention to detail.
• Experience in working with senior executives will be a benefit.
• Possess an understanding of the following:

o Operating systems

o Windows 7 & 10 ,11, iOS and Android OS Software and services

o Active Directory, file and print infrastructure

o Office 365, including Teams, SharePoint Online, OneDrive.

• Achieve success in team environment, demonstrating shared responsibility and accountability along with other team members.
• Fresh graduates are also welcomed.