Job Description & Requirements

We are looking for a positive individual with critial thinking skills to manage our fleet of vehicles.

Responsibilities:

• In charge of overseeing/overlooking and arranging of organisation's fleet of vehicles' routes
• Develop good working relationship with drivers and customers
• To liaise with customers for any queries
• To liaise with internal team with regards to operational matters
• Strong in operations and customer service-related industry
• Handling day-to-day operation independently
• Other duties as assigned

Requirements:

• Billigual
• Positive with critical thinking skills
• Friendly and pleasant deposition, self-motivated and service oriented mindset
• Strong communication and interpersonal skills
• Attention to details, excellent team player and able to multi-task in a dynamic work environment

Note:

• 3 minutes walk from Gul Circle MRT
• This position is based on property site
• Willing to work 6 days

• Create of job orders and process customers order
• Answering client queries about product specifications and uses.
• Maintaining client relations.
• Coordinate sea freight shipment.
• Updates the outstanding trading sales and purchases.
• Preparing document quotation, performa invoice ,sales contrats,commercial invoices,packing list certificate of origin.
• Preparing letter of credit,and other related bank correspondences.
• Receive customer order, handle customer payment and liaise with customer for shipment confirmation.
• Undertake any other assignments, which the management may request from time to time
• A candidate should possess a positive mindset and a proactive "Can Do" attitude.
• Having knowledge of the shipping line would be advantageous.
• Applicants without prior experience are welcome to apply.

· Design and produce printing artworks/FA according to customers’ requirement

· Handle telephone calls and emails

· Ensure diligent follow up, negotiate and close sales with customers

· Provide administrative support to sales team inclusive of preparing sales quotation, issuing of job sheet, artwork approval, etc and filing of documents

· Coordinate timely delivery of goods

· Liaise with production on print job requirement

Job Description:

• Order processing duties including but not limited to order entry, order amendments, order status notification, and order expediting.
• Attend and respond to all enquiries and customers’ feedback by telephone, fax and emails on timely manner.
• Provide professional service and advice to customers pertaining to products.
• Preparation of quotation and send to customers by telephone, fax or email.
• Follow-up on outstanding order and perform call-backs to customers if necessary.
• Perform close follow-up and internal co-ordination with customers, logistics and warehouse to ensure timely delivery.
• To liaise at all times with all team members and work as a team to achieve the sales targets.
• Prepare proforma invoice for the accuracy of the orders.
• Any other ad-hoc tasks and duties as assigned.

Job Requirements:

• Minimum “O” / Diploma levels.
• 1-2 years of experience in customer service-related roles.
• Competence in PC skills (MC Microsoft Office)
• Must be a team player, independent, positive working attitude and able to work in a fast paced environment.
• Good communication skills and able to take up pressure.

Purpose: The role is responsible for handling customer quality issues and continuous improvement activities of the Company products and processes. You are required to drive internal departments on quality-related issues to follow up on effective corrective/preventive actions. You will be liaising with the internal team to support QBR, RMA, IFR, MRB, FAI Review and approval with Supplier and customer, In-Process Audit, FA Launch, 8D, SDR, FPY, tracker processes, and communicate between customer and internal team on Quality related matters.

Key areas of responsibilities:

• Lead and drive customer quality CAB meetings to derive root causes and corrective and preventive actions based on 8D methodology
• Perform ad-hoc visits to customer sites to facilitate investigation and improvement proposal
• Develop, drive, and lead the improvement of manufacturing systems and processes to meet and exceed customer expectations
• Lead and drive company-wide continuous improvement projects with relevant Organizations
• Build and drive customer relationships to improve customer satisfaction
• Perform customer quality performance monitoring and reporting to internal management and customer
• Manage the first article process and submit the report to the customer for approval
• Lead cross-functional team to establish the outgoing inspection checklist for NPI to ensure that the product meets customer requirement
• Analyze customer quality performance to identify trends and improvement opportunities
• Perform manufacturing audit

Qualification & Experiences:

• Degree in Mechanical/Mechatronics/Electrical/Manufacturing Engineering discipline
• At least 5 years of working experience, 3 years in dealing with customer quality managers or direct customer facing, related to the manufacturing environment, preferably from the semiconductor, semiconductor equipment industry, electronics, or high-tech instrument industry
• Strong knowledge and practices in 8D, SPC, FMEA, 6-sigma methodology (Certified Black/Green Belt), and change management
• Good understanding of first-article inspection requirements and expectations
• Excellent leadership and effective communicator with all levels of associates and management
• Experienced in Minitab is an advantage
• Experienced QMS auditor