Job Description

• Coordinate and monitor service arrangement. (Such as, Travel plans, accommodation, and VISA application etc)
• Handle administration and paperwork.
• Ensure efficient in assisting our clients with any requirements, handling feedback, provide direction and give suggestions.
• Prepare for consultation and recommendation report when required
• Handle clients’ mails, messages, and answering phone calls
• Supervise and ensure the smooth and efficient ongoing project
• Supervise on project budget, schedule, quality.
• Ensure clients receive an optimum level of service and care at all times
• Ensure vigilance of any service discrepancies
• Perform any other reasonable duties and responsibilities as requested by superior or management.

Requirements:

• Degree in Business Management/Project Management/Tourism/Hospitality.
• Min 5 years of relevant experience, preferably in field of hotel management, restaurant management, logistics, education, airport, or tourism industry.
• Familiar with working regulations and environment in Singapore and Asia Pacific.
• Self-motivated and open-minded with ample cultural awareness and eager to work in a multi-cultural environment.
• Proficient in Microsoft office and Project Management
• Good attitude, strong communication, interpersonal and customer service skills.
• Excellent judgment, attention to detail and ability to handle confidential information.
• Proficiency in Word, Excel, PDF,PPT and other Window Office programs
• Proven experience as concierge, customer service or from hospitality related industries would have advantage for this role.
• Having Experience service VVIP or VIP

Position Summary Statement:

Responsible for providing courteous and efficient food and beverage services to the guests according to the established standard of operations of the outlet.

The Food Service Crew Leader reports to the Supervisor.

Primary Responsibilities:

• To ensure that mis-en place/side station is all set up with food items, non-food items such as crockery and chinaware before the shift commences.
• To replenish supplies and linen as and when necessary.
• To ensure that tables under his charge have the correct cutleries and table settings before the shift commences.
• To meet, greet and lead guests to their seats.
• To take food and beverage orders and serve them.
• To clear and remove soiled dishes, and bring them to the dish washing area.
• To present bills to diners, collect payment and give to the cashier, return change or credit card to diners.
• To reset tables after use.
• To undertake any other related task/duty/assignment that may be given by the supervisor.

Responsibilities

• Address and resolve customer inquiries through phone, email, social media, and live chat channels swiftly and efficiently.
• Ensure accurate and timely logging of all customer service requests and follow-up interactions in the CRM system.
• Work closely with internal teams to resolve customer issues and follow up as necessary.
• Report emerging issues, query trends, and recurring service failures to the team lead or manager, ensuring corrective actions are taken to prevent future problems.
• Assist with the preparation and invoicing of both local and export spare part orders.
• Generate and prepare weekly and monthly reports for customer service and submit these to the business unit and head of department.
• Maintain and manage the spare parts inventory.
• Take on other duties and project work as assigned.

Requirements:

• Prior experience in customer service, call centers, or banking environments handling calls and correspondence is a plus.
• Customer Service Oriented
• Strong phone etiquette, comprehension, communication, and interpersonal skills.
• Proficiency in MS Office
• Familiarity with SAP is advantageous.
• OJT will be provided to ensure proficiency in all required tasks.

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified.

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9724

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1872398

Posting Personnel: Ng Jwee Ken

Ref: L4Y66965

1.Provide First Call Resolution (FCR) technical support via phone and email. Ensure calls are answered and emails are responded in a timely manner.

2.Perform first level troubleshooting on all reported incidents and escalate incidents to 2nd level resolver groups as per work instructions.

3.Furnish and submit timely updates to customers on the status of outstanding issues within targeted Service Level

4.Maintain ownership of cases and follow-up on reported issues until closure and gather accurate and complete relevant information is recorded.

5.Manage customer expectations and notify Team Lead in the event of unusual surge in calls of a specific nature.

6.Handle initial classification/ prioritization of the incidents. Track the progress of resolution and provide regular updates for follow-up actions and incident status.

About Salesforce
We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

The Team - Outsourced Service Provider (OSP)
The Outsourced Service Provider (OSP) Program is a pivotal initiative aimed at leveraging the Salesforce platform to empower OSP Customers in delivering outsourced services at scale. This program's success hinges on strong relationships, technical expertise, and the ability to communicate the transformative potential of Salesforce's platform in an outsourced services model.

The OSP Program will extend Salesforce's ecosystem by enabling OSP Customers to build, deploy, and manage business processes or operational capabilities as a service on the Salesforce platform. These OSP Customers use Salesforce to offer scalable, technology-driven solutions, effectively becoming extensions of their clients' teams.

The Role
The Account Executive - OSP is responsible for a defined territory comprised of current OSP customers, prospective OSP targets, within a focused Industry/Sector, and have responsibility for our ASEAN market. This is a quota-carrying role accountable for consistently achieving year-on-year growth targets through the closure of net-new, incremental growth revenue opportunities.

Key Impacts:

• Work with existing and new OSPs to build and scale OSP-specific solutions with a focus on industry requirements & market penetration
• Drive collaboration across core sales, marketing, enablement, alliances, partners, and OSP customers
• Represent and evangelize OSP within Salesforce as well as with the AD's territory-defined global partners & strategic customers
• Lead with an innovator's attitude and embody the Salesforce culture and values of Trust, Customer Success, Innovation & Equality, and Sustainability
• Achieve an agreed-upon target for annual growth in revenue and bookings
• Initiate, grow and maintain key strategic internal & external relationships

Responsibilities:

• Providing detailed and accurate sales forecasts
• A strong focus on identifying and handling new business opportunities to grow the territory
• Daily execution developing new accounts, expanding existing ones and fostering growth through marketing initiatives internally and externally
• Engaging functionally across the business (Marketing, Sales Strategy, Finance, Employee Success, Recruiting) to build trust and alignment
• Drives continuous improvement to the OSP channel and GTM strategy by building a solution and customer feedback loop, sharing customer win/loss analysis and success stories with & across the OSP team and with supporting functions
• Builds strong customer success stories and credentials, working closely with our OSP business development function and the wider ecosystem
• Work within a strong operational framework for all activities, accurately reporting and managing targets, taking ownership for delivering against commitments
• Maintains strategic customer relationships, partnering with OSP Customer and End-Client AEs to build and deliver the customer engagement strategy and plan

Requirements:

• Experience selling Salesforce solutions & deep understanding of the Salesforce ecosystem
  Software and/or applications sales experience (ideally in a CRM, ERP and/or B2B software company), selling primarily to the CxO level
• Strategic commercial & enterprise sales experience and revenue achievement selling multiple enterprise software offerings, while building satisfied & loyal customers
• Proven success working within a highly matrixed organization and establishing strong relationships across all functions to achieve results
• Strong operational and analytical skills
• Ability to work in (virtual) teams working together to solve problems with colleagues, partners and customers
• Willing and able to travel occasionally 25-50%

Preferred but not essential:

• Salesforce Certifications
• Experience selling cloud based enterprise applications is strongly preferred
• Consultative sales skills and ability to construct and articulate strong business case and ROI, strategic account planning and execution skills
• Knowledge of BPO, BPaaS, MSP in a Professional Services or Commercial Sales capacity

About Company:
Our client is a leading fire safety provider, established in 1971. The company specializes in supplying, manufacturing and contractor of Fire Protection Systems, Access Flooring Systems, Industrial Fire and Safety and Rescue Products, Building Safety Products, etc., and is ISO 9002 certified.

Job Description:
- Provide excellent support to customers via all relevant communication channels
- Ensure effective follow-up with internal and external stakeholders to ensure invoicing closure in accordance to company service standards.
- Provide constructive feedback on tools, resources, procedures and guidelines to enhance workflow and customer experience.
- Prepares the necessary paperwork, such as quotations and delivery orders .
- Follows up on outstanding enquiries, back orders and customers’ payments.
- Liaise with warehouse for order picking and readiness.
- Assist and liaise with customers on their ad hoc requirements.
- Other ad-hoc duties/tasks assigned by superior.

Job Requirements:
- Minimum GCE ‘O’ Level, Polytechnic Diploma, or an equivalent qualification
- At least 1 year of experience in sales administration or customer service
- Strong interpersonal skills with the ability to manage multiple tasks in a fast-paced environment
- Proficiency in Microsoft Office applications, particularly Word and Excel is preferred.
- A team player with a strong work ethic and a proactive attitude
- Ability to work efficiently under pressure and meet deadlines
- Exceptional attention to detail and commitment to accuracy

Compensation:
- Working location: South West
- Working hours: Monday to Friday 8.30am - 5.30pm
- Transport pick-up (Joo Koon MRT)
- Variable bonus
- Annual leaves
- Medical and hospitalization benefits

About Service Cloud:
Service Cloud is a game-changer in the realm of customer service, designed to elevate support operations to new heights. Imagine a platform that seamlessly integrates all customer interactions—whether through email, phone, or messaging apps— into a unified system. This is exactly what Service Cloud does, transforming every customer communication into a case that is intelligently routed to the right service agent for swift resolution. Combined with AI (Agentforce), Service Cloud is at the forefront of transforming customer service experiences. Find out more about Service Cloud and Agentforce
If you are an experienced Account Executive interested in a career in sales, working with customers to solve problems with our Service solution & AI - then read on to learn more!


Role Description
We are currently looking for a driven and enthusiastic experienced Sales professional with knowledge of technology and proven B2C and/or B2B sales and account management experience! You will be selling our Service Cloud, AI and Agentforce products across a regionally aligned portfolio of accounts. As a Sales Account Executive, you will work in partnership with the existing Account owners and carry quota for the product sales to develop business opportunities and revenue growth:

Your Impact:
Our Cloud Specialist Sales team is growing, and we have newly created role based in ASEAN, looking after a range of Enterprise and Commercial customers. We are looking for Cloud Account Executives (sellers) who are passionate about and want to get involved in the power that AI and Agentforce will bring to our Service Cloud offering. As a Service Cloud Account Executive, you will leverage the untapped potential of Service Cloud by partnering with existing account owners (Core Account Executives) and be responsible for achieving a dedicated quota for Service Cloud product sales.

You will formulate and implement a strategic sales approach within an assigned region, driving revenue growth by penetrating the existing customer base and developing new opportunities, positioning the incredible value of key Service Cloud solutions. Establishing yourself as a trusted advisor for the Services industry, you will work closely with customers to deeply understand their unique challenges and goals, identify opportunities where our Service Cloud solution can help them achieve their business objectives, and blaze new trails within their organizations.

Responsibilities:
Develop and implement successful campaigns across the Service Cloud Field Service, Digital Engagement & install base, prospects, and whitespace.
Personally build new leads from prospecting efforts and assist others in thoroughly qualifying leads and sales opportunities.
Leverage business from new and established relationships.
Strategize, negotiate, and close business deals.
Understand the commercial aspects of the Service Cloud solution.
Exceed an annual sales quota by running a full sales cycle to address client problems and transform their business related to their contact center needs.
Enable and educate internal teams to ensure they can successfully seek Service Cloud opportunities.
Be customer-facing as required.

Requirements:

• Achiever - proven success achieving set sales targets and familiar with complex deal cycles. Strong sales discipline and tenacity, able to see a path forward despite challenges.
• Passion for Services - experience selling similar solution stacks, or management positions in the customer service industry, or a subject matter expert
• Strategist - Able to develop and execute strategies, bringing everyone along on the journey. We need you to amplify the Service Cloud message across internal and external stakeholders
• Value selling - demonstrated experience in uncovering customer needs, curious and always asking "why" to unlock how Service Cloud can add value to the customer
• Team seller - collaborate with multiple internal and external stakeholders to drive the best outcomes for the customer and Salesforce, negotiating & influencing outcomes
• Trusted partner - Passion for working with customers and guiding them on the Salesforce Customer Journey.
• Multi-tasker - able to multi-task & organise time effectively to manage multiple deals simultaneously

This role is perfect for those who prefer a collaborative, team value selling approach for a dedicated product solution but enjoys the adrenalin of closing deals and hitting targets. By focusing on Service Cloud, you will become a subject matter expert on the value it will bring to customers whilst still contributing to our business growth in a fast-paced, collaborative, and fun atmosphere.

Duration: 12 months contract

Working hours: Mon - Fri (Office hours)

Location: Outram Park MRT

Responsibilities

• To ensure the provision of prompt and accurate clarifications to customer queries.
• To ensure that feedback and complaints are followed-up appropriately.
• To ensure 90% of the applications are processed within five working days.
• To ensure that only applicants, who fulfil the relevant criteria, are considered for licences.
• To ensure that all queries are replied within five working days.
• To ensure that all records can be retrieved quickly upon request; and
• Make outgoing calls in reply or in response to callers who leave their numbers and request that operators call them back.
• Responsible for managing customers’ queries and feedback.
• Scrutinise the results of the various screening records in deciding on the recommendations on whether to approve or reject the licence applications.
• Analyse the applications and documents submitted to make recommendations to the relevant supervisor to approve or reject the licence applications.
• Any other ad hoc duties assigned.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg No: R23117066 (CHEW KIA ZHENG)

Overview

As a Customer Success Account Management (CSAM) Leader, you will be responsible for a high performing team of Customer Success Account Managers (CSAM’s and CSAM Managers) who are at varying stages of career development, portfolio and program management, cloud service management and technology expertise. This is an exciting role that will help fuel customer in ASEAN, through your leadership with business, customer, and team growth.

This role has direct people management responsibility has overall accountability for their team’s end to end Customer Success planning and delivery to an assigned portfolio of customers, while ensuring close partnership with internal and external stakeholders. Through their team the CSAM Leader is responsible for driving a repeatable and predictable business by leading a team through a coach, model, care framework driving strategic planning and the orchestration of delivery resources to drive strong customer outcomes aligned to their top priorities.

Responsibilities

• Customer Relationship Management – You will lead by example to proactively develop relationships to further Microsoft's customer success goals with key customer, partner, and internal contacts.
• Customer Success leadership – Customer Strategy and Growth – You will drive conversations with customers to demonstrate alignment between customer objectives and the current Microsoft portfolio of work in the customer account.
• You will develop a team culture identifying and sharing Customer insights and opportunities with their with Account and Sales teams to drive new opportunities for growth, consumption and customer success.​
• Customer Success Leadership and Consumption Leadership – You will coach a team to support customer adoption and active usage of Microsoft products and services aligned to outcomes and objectives defined within agreed-upon customer success plans.
• Customer Success Leadership – Delivery and Program Management – You will manage a repeatable and predictable business by coaching a team on program planning and customer-facing program review, managing key stakeholder and executive expectations via delivery of a Customer Success Plan , and prioritization of engagements to address agreed-upon customer outcomes and account priorities to deliver ongoing customer success. You will drive operational, consumption and usage excellance using insights to support adoption, change and success for our customers.
• Technical Relevance – You will stay current with industry and Microsoft technical insights through consultation with the Customer Success community, peers, partners, and customer stakeholders.
• You will deliver success through empowerment and accountability by modeling, coaching, and caring as well as attracting and retaining great people.

Qualifications

Required/minimum qualifications

• Master's Degree in Business, Sociology, Psychology, Computer Science, or related field AND 6+ years customer success, solution delivery, practice management, customer-facing consulting, or portfolio management experienceOR Bachelor's Degree in Business, Sociology, Psychology, Computer Science or related field AND 8+ years customer success, solution delivery, practice management, customer-facing consulting, or portfolio management experience OR equivalent experience.

Additional or preferred qualifications

• Master's Degree in Business, Sociology, Psychology, Computer Science, or related field AND 12+ years customer success, solution delivery, practice management, customer-facing consulting, or portfolio management experienceOR Bachelor's Degree in Business, Sociology, Psychology, Computer Science or related field AND 15+ years customer success, solution delivery, practice management, customer-facing consulting, or portfolio management experience OR equivalent experience.
• 7+ years relevant work experience within customer industry.
• 5+ years people management experience.
• 5+ years experience managing a consumption portfolio.
• Project Management Institute (PMI) or equivalent Project Management certification.
• Prosci or equivalent certification.

#MCAPSRegionsASEAN

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

• Identify and resolve problems with marine motors, auxiliary engines, steering systems, and other related components.
• Repair inboard and outboard engines, focusing on fuel, cooling, and exhaust systems.
• Perform regular maintenance to ensure the proper functioning of all shipboard systems.

Requirements:

• Diploma in Marine Engineering or equivalent.
• At least 2 years of nautical maintenance and repair experience.
• Skilled in using diagnostic tools and marine service equipment.
• Good understanding of marine engines, auxiliary engines, and cargo pumps.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R21100996

• Manage, define and implement IT infrastructure projects and the quality and progress of these projects to ensure on time, effective project outcomes
• Leading the Service and Technical delivery teams in day-to-day operations matters and ensuring services are delivered with pride and sustainable model to meet our SLA deliverables
• To ensure the project tasks are monitor, track and complete on time and negotiate with the customer if there is any delay or/and gaps
• Manage internal project team members and external vendor or/and partners
• Providing management and operations report
• Making strategic and tactical plans in alignment of delivery to meet the contractual obligation to our customers

Assistant Service Engineer / Service Engineer

• Salary: $2000- $3500
• Location: Gul Crescent [Company Transport @ Chinese Garden, Lakeside, Boon Lay]
• Working Hours: 8.15am - 5.45pm
• Working Days: 5 Days [Monday - Friday]

Job Description:

• Must be able to perform troubleshooting on various electrical circuitry
• Engine and hydraulic knowledge with 2 years working experience in automobile industry (Electrical & Mechatronics) will be an advantage
• Assist Service Manager to manage the service department
• Able to lead a team of technicians and engineers to provide excellent service support

Requirements:

• Minimum Diploma in electrical and electronic or mechatronics engineering
• Posses Class 3
• Min 3 yrs experience

Lee Wan Ling | Reg No: R23116154

THE SUPREME HR ADVISORY PTE LTD | EA No: 14C7279

1 Year Contract (extendable/convertible)

Responsibilities:

• Responsible for ensuring that all desktop data bearing assets are managed in accordance with clients policies and procedures throughout the IMAC (Installs, Moves, Add and Changes) lifecycle.
• Assist Infrastructure Service Manager in the region to manage/advise the local team whose remit will include the receipt, building, configuring, installing, moving, break-fixing and decommissioning desktop assets as well as inventory and stock management.
• Provide support and assistance on the asset disposal process and partner with different teams that involved.
• Provide project management services for all Install, Move, Add and Change (IMAC) within a building and minor space reconfiguration project.
• Provide comprehensive move coordination services to support the scheduled relocation of workspace contents and associated personal items.
• Responsible for planning, coordinating and execution of all move related activities.
• Provide administration of the contract for construction and manage the assigned vendor.

Job Requirement:

• Degree in Telecommunications, Electronic Communication, Information Engineering or relevant discipline.
• 4 years or above working experience in networking/ engineering Position.
• Have a good understanding of Networks, IP addressing and Voice Infrastructure.
• Ability to identify accurately all types of desktop hardware.
• Good working knowledge of the Microsoft Office Suite
• Good working knowledge of commonly used software packages

If the above role is a good fit for you, or if you know anyone who might be good for the role, please get in touch with an updated CV and I'll be in touch!

EA Reg Number: R1660446

EA License Number: 07C3924

Company Registration No: 200609504D

• Working Days: 5/6 days per week (Mon - Sunday depend on shift)
• Working Time: 44hrs per week + OT
• Outlets Operation Hours: 11am -10:30 pm (work base on shift)
  Salary: $2,100 - $3,000
• Working Location: (Near MacRitchie reserved)

Daily 2-way Transport provided at Caldecott/Bishan MRT Direct to MRT/home for late hours. Uniform and meals provided.

Responsibilities:

• Responsible for operating the F&B outlets assigned
• Uplift customer relations and attend to customer complaints/ queries promptly
• Ensure minimum wastage, breakage and spoilage
• Upsell to achieve sales and revenue targets
• Oversee cash and stock control consistently according to company policies and SOPs
• Create interesting cocktails and constantly innovate in preparation and presentation.
• Understand the crucial aspect of bar and beverage control.
• Pair food with drinks and make recommendations accordingly.
• Any ad hoc duties as required
• Ensure that food hygiene and safety standards are maintained and comply.
• Report on time, in proper uniform and grooming standard.

Requirements:

• Minimum 1 year experience in related industry

Interested applicants can email your CV to [email protected] or whatsapp to +65 89249206

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

Le Bon Funk is a series of neighbourhood wine bars by Chef-Owner Keirin Buck, located in Club Street and Holland Village. Le Bon Funk presents a selection of exciting and accessible wines complemented by quality, never fussy, produce-led sharing plates.

Le Bon Funk is part of The Lo and Behold Group, a hospitality company known for its ability to create timeless destinations and thought-leading experiences.

As a team, we are very passionate about the potential our industry has in shaping a city and take great pride in grooming the next generation of hospitality leaders. We build career paths around the individual, develop training modules both in-house and out, and design incentives and recognition programmes to ensure that good work always pays off.

For its efforts, the group has been recognised as a Human Capital Partner with the Ministry of Manpower, a “Great Place To Work” (2022, 2023) and one of AON’s Best Employers. Wherever you are on the team, whatever your definition of success, we’ll set you on the right path.

This role is one of very few positions that are primed to directly influence the guest experience. You will directly be able to ensure that our guests leave happy and satisfied with the service and experience at our restaurants—especially being able to identify unique opportunities to delight in the day-to-day service.

You'll be in charge of:

• Prepare the restaurant for opening and closing
• Setting up tables with the correct number of place settings, including crockery, silverware, glasses, and napkin
• Maintain restaurant's overall cleanliness at all times
• Readily stand by at the pass, to pick up dishes which are ready to be presented to the guest
• The ability to explain the ingredients used and/or methods on how to enjoy the dish when presenting the dish to the guest
• Proactive and able to anticipate guests' needs
• Refresh the table with finesse once guests have finished their main course
• Other additional task includes setting up and breaking down tables, restocking supplies, using the glassware dishwasher and other cleaning duties

We love people who:

• Go above and beyond to make someone else's day
• Are thoughtful and kind, while upholding high standards
• Own outcomes and drive solutions
• Are ever-curious and always learning

Benefits:

We believe in taking care of our people, so they can take care of others. We recognise and support each individual through our TLBG Partnership Programme (a monthly sales incentive), medical and insurance coverage, employee dining discounts across our venues, celebrations for each individual’s key milestones, as well as one month sabbaticals for long-service individuals.

Take an inside look at our culture or find out more here.

https://www.lobehold.com/playbook

https://instagram.com/tlbg.openarms

Should your application progress to the next stage, we will be in contact to arrange an interview.

Service Technician – NAVCOM (IT, VSAT, LEO, and MEO)

• 5 days | 8:00 am to 5:00 pm, or 9:00 am to 6:00 pm
• Salary range: S$ 3,000 – 3,500 + AWS
• Location: West / Shipyard Islandwide subject to Customers

Job Summary

We're seeking an experienced Service Technician specializing in NAVCOM systems, with expertise in IT, VSAT, LEO, and MEO technologies. Responsibilities include installing, maintaining, and repairing navigation and communication equipment on vessels, with flexibility to travel.

Key Responsibilities

• Install, configure, and test NAVCOM systems, including VSAT, LEO, and MEO equipment
• Perform routine maintenance and repairs on navigation and communication equipment
• Troubleshoot and resolve technical issues with NAVCOM systems
• Collaborate with vessel crew and other stakeholders to ensure seamless installation and maintenance of NAVCOM systems
• Develop and maintain technical documentation and reports
• Stay up-to-date with industry developments and emerging technologies in NAVCOM systems

Requirements

• Relevant studies / experienced in related industry
• Experienced in IT, VSAT, LEO, and MEO technologies
• Strong understanding of navigation and communication systems
• Willingness to travel

Chew Xing Shan Reg No: R22107044

The Supreme HR Advisory Pte Ltd EA No: 14C7279

WhatsApp: +65 83592812 [Shannon]

Le Bon Funk is a series of neighbourhood wine bars by Chef-Owner Keirin Buck, located in Club Street and Holland Village. Le Bon Funk presents a selection of exciting and accessible wines complemented by quality, never fussy, produce-led sharing plates.

Le Bon Funk is part of The Lo and Behold Group, a hospitality company known for its ability to create timeless destinations and thought-leading experiences.

As a team, we are very passionate about the potential our industry has in shaping a city and take great pride in grooming the next generation of hospitality leaders. We build career paths around the individual, develop training modules both in-house and out, and design incentives and recognition programmes to ensure that good work always pays off.

For its efforts, the group has been recognised as a Human Capital Partner with the Ministry of Manpower, a “Great Place To Work” (2022, 2023) and one of AON’s Best Employers. Wherever you are on the team, whatever your definition of success, we’ll set you on the right path.

This role is one of very few positions that are primed to directly influence the guest experience. You will directly be able to ensure that our guests leave happy and satisfied with the service and experience at our restaurants—especially being able to identify unique opportunities to delight in the day-to-day service.

You'll be in charge of:

• Prepare the restaurant for opening and closing
• Setting up tables with the correct number of place settings, including crockery, silverware, glasses, and napkin
• Maintain restaurant's overall cleanliness at all times
• Readily stand by at the pass, to pick up dishes which are ready to be presented to the guest
• The ability to explain the ingredients used and/or methods on how to enjoy the dish when presenting the dish to the guest
• Proactive and able to anticipate guests' needs
• Refresh the table with finesse once guests have finished their main course
• Other additional task includes setting up and breaking down tables, restocking supplies, using the glassware dishwasher and other cleaning duties

We love people who:

• Go above and beyond to make someone else's day
• Are thoughtful and kind, while upholding high standards
• Own outcomes and drive solutions
• Are ever-curious and always learning

Benefits:

We believe in taking care of our people, so they can take care of others. We recognise and support each individual through our TLBG Partnership Programme (a monthly sales incentive), medical and insurance coverage, employee dining discounts across our venues, celebrations for each individual’s key milestones, as well as one month sabbaticals for long-service individuals.

Take an inside look at our culture or find out more here.

https://www.lobehold.com/playbook

https://instagram.com/tlbg.openarms

Should your application progress to the next stage, we will be in contact to arrange an interview.

• Manage, define and implement IT infrastructure projects and the quality and progress of these projects to ensure on time, effective project outcomes
• Leading the Service and Technical delivery teams in day-to-day operations matters and ensuring services are delivered with pride and sustainable model to meet our SLA deliverables
• To ensure the project tasks are monitor, track and complete on time and negotiate with the customer if there is any delay or/and gaps
• Manage internal project team members and external vendor or/and partners
• Providing management and operations report
• Making strategic and tactical plans in alignment of delivery to meet the contractual obligation to our customers

Location: Near Woodlands South MRT Station -Thomson–East Coast line (TEL)
Office hours: Mon - Thurs 8.30am to 6pm / Fri: 8.30am - 5.30pm

Broad Function
The Assistant/Manager shall report to the FM HOD.
Lead a key function in Service Operation and Quality, focusing on contract administration, cost control, procurement, quality assurance, and FM service operation.


Key Responsibilities and Duties
Contract Administration & Management:

• Lead contract discussions and monitor milestones
• Review and address contractual issues
• Manage Service Level Agreements (SLAs) for service providers
• Oversee existing service and maintenance contracts
• Assist in strategy formulation for contract administration
• Collaborate with various departments on service contract development
• Expected to work with WH ALPS, finance, legal and etc department on developing of service contracts.

Cost Control and Procurement:

• Manage FM expenditure
• Support FM procurement with ALPS
• Assist with FM OPEX & CAPEX budgets
• Oversee utilities management
• Participate in RFP/RFQ processes

Quality Assurance:

• Assist HOD in developing FM QA policies and strategies
• Oversee FM QA activities and documentation
• Investigate non-conformances and review corrective actions
• Represent FM in Internal Quality Audits
• Conduct quality system audits

FM Operations:

• Oversee the central management and documentation of Work Instruction, FM Policy, House Rule, Tenancy Fitting Out and Reinstatement Guideline, FM department asset, licensing & certification records. Expected to work with along FM system lead to update documentation, where applicable.
• FM rep for Workplace Safety & Health Champion and Business Continuity Planning
• Assist HOD is organising and managing FM training roadmap.
• Oversee FM office administrative support

Job Requirement

• Degree in Building, Property Management, Facilities Management, or equivalent with at least 4-5 years of related working experience or (Diploma with at least 7 years) in similar portfolio for Assistant Manager role.
• Degree in Building, Property Management, Facilities Management, or equivalent with at least 6-8 years of related working experience or (Diploma with at least 10 years) in similar portfolio for Manager role.
• Prior working experience in healthcare setting will be an advantage.
• Prior experience in management of service provider contracts will be an advantage.
• Familiar and experience with public sector procurement governance and processes.
• Knowledge in mechanical & electrical maintenance and operations works.

Interested candidates, please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform you that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use, and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd

• RCB No. 200007268E

• EA License No. 01C4394

• Registration No. R23112260 (MayThinKyu)

1. Manage and lead the Service Desk and staffs to provide 1st level technical support.

2 Act as a further escalation point for unresolved or escalated cases and provide guidance to the team.

3. Take on a wider customer service role and promote the customer service ethic to maintain a high degree of customer service for all support queries and adhere to all service management principles.

4. Report to SD managers on any issue that could significantly impact the SLA and recommends action plan.

5. Take overall responsibility for incident management and request fulfilment (if any).

6. Ensure staffs take ownership of user’s incidents and be proactive when dealing with user’s incidents.

7. Ensure all calls and emails are logged in the Service Desk logging system as per operating procedure.

8. Allocate more complex calls and emails to the relevant IT Support member.

9. Arrange for external technical support where problems cannot be resolved within L1

10. Manage Service Quality Assessment and Coach the agents on proper handling approaches.

11. Provide Domain Briefing/ Training to new joiners.

• 5.25 Days
• Working location: Hillview
• Salary: $2,800 - $3,000 + Commission + Bonus

Responsibilities

• Understand the market and find new avenues to generate business to hit department targets
• Find new avenues of growth through long-term service contracts to augment ad-hoc business.
• Assist in preparing proposals and quotations for incoming enquiries
• Prepare information and assist the Manager with tender submissions
• Provide input and assist with new digital and traditional marketing campaigns
• Follow up on submitted proposals and work closely with the Manager to foster strong relationships with customers
• Create and track submitted proposals and report status to the Manager
• Develop an appropriate network of industry contacts and reach out with direct marketing tools
• Liaise with manufacturers of products to study problems, troubleshoot technical questions and relay information back to Manager
• Represent at trade exhibitions and events as required
• Accompany the Manager for client meetings as needed.

Requirements

• Proficiency in Microsoft Office
• Relevant work experience

Interested applicants can email your CV to [email protected] or whatsapp to +65 89249206

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

Overview

Our client, a leading provider of advanced maritime technology and automation systems, is seeking a Field Service Engineer to support their regional and global customers. This role focuses on providing field service, commissioning, and technical support for Tank Level Gauging Systems.

The position involves onboard services, project commissioning, remote support, and contributing to backend knowledge sharing to support the field service team.

Key Responsibilities

• Installation & commissioning of the tank level monitoring systems
• Service & maintenance of systems onboard vessels both locally and globally
• In-office technical support and remote services to global colleagues and customers
• Other ad hoc duties as required

Qualifications and experience

• Min. Diploma or Degree in electronics, instrumentation, automation, mechatronic, telecommunication, or relevant
• Field experience from maritime, shipping and/or offshore oil & gas installations is an advantage
• Highly motivated for worldwide support activities (travelling is required)

Other key information:

• Location: West of Singapore
• Working hours: Mon to Fri, normal hours

To apply online please use the 'apply' function, with your updated resume attached.

(EA: 94C3609/R1442042)

Company overview:

Our client is a global leader in high-performance polymer materials, specializing in products for industries such as semiconductors, electronics, automotive, and medical devices. As a key player in the materials science sector, the company manufactures silicone rubber, conductive components, and precision molded plastics. Their solutions are critical for industries that demand precision, reliability, and innovation.

Key Responsibilities:

• Oversee the installation of tools related to N2 purge systems, ensuring proper setup, testing, and commissioning at semiconductor fabs.
• Work closely with end users to address and resolve any tool-related issues.
• Ensure adherence to established quality standards and guidelines.
• Participate in occasional overseas installation projects.
• Assist with the marketing and promotion of company products when needed.
• Attend training sessions as required to enhance skills and knowledge. Overseas training opportunity provided.

Requirements:

• A Bachelor's degree in engineering or a related field.
• 3–5 years of experience working in semiconductor fabs, handling equipment installation, maintenance, and troubleshooting. Candidates with extensive experience and expertise may be considered for a managerial role.
• Background in field service management, including supervisory responsibilities, strong problem-solving abilities, and leadership skills.
• Excellent communication and interpersonal skills, with the ability to engage effectively with all stakeholders to achieve organizational goals.
• A strong commitment to safety, quality, and proper documentation in all work performed.
• A positive and responsible attitude, with teamwork and self-motivation driving a passion for success.

Other information:

• Work hours: Mon to Fri, Office Hours
• Location: CBD
• Benefits: Variable Bonus, Group Insurance, Transport Allowance, Flexi-work-arrangements

Candidates with relevant and leadership experience may be considered for a managerial position.


To apply online please use the 'apply' function, with your latest resume attached.

(EA: 94C3609/R1442042)

Hiring part time F&B Service crew for hotel breakfast buffet eg hostess stand, clearing of tables, place cutleries, replenish food item, beverages

Monday to Friday

8.30am to 1.30pm

$13 per hour

Location - Shenton Way (Tanjong Pagar)

• Fix equipment and carry out maintenance works at customers' premises
• Liaise with the customers and sub-contractors to facilitate the maintenance

Requirements:

• Nitec in Electronic or Electrical Engineering
• 2 years of hands-on experience in carrying out off-site trouble shooting of any electrical and electronics system.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996