Customer Service Management

1. Greet and assist customers with their inquiries and transactions.
2. Provide accurate and prompt information about products and services offered by RHB
3. Support implementation of customer service initiatives within the Branch
4. Maintain high standards of customer service quality and consistency by adhering to Retail Banking service and operational guidelines as well effective use of customer service tools and technologies
5. Collaborate with internal stakeholders such as Product team from various departments, operations to address customer needs and improve service delivery

Complaint Management

1. Ensure complaint and issue highlighted by Customer are being resolved  timely. Escalate complex or sensitive customer issues/complaints to Supervisor for immediate attention and resolution.
2. Collaborate with internal stakeholders to ensure issues/complaints are resolve promptly

Branch Operations

1. Support the daily operations of the branch and other branches (in the event of inadequate resources) to ensure smooth functioning which includes the following activities:

1. Verify customer’s identification and ensure proper authorization and documentation for any transaction requests
2. Handle cash management tasks including deposits, withdrawals and reconciliations
3. Account Opening
4. Maintain accurate records and documentation for all transactions
5. Any other activities prescribed in the Branch Operational Manual

    2. Collaborate with other branch staff and sales team to ensure efficient operations and excellent customer service

Regulatory Compliance and Risk Management

1. Ensure compliance with regulatory requirements, risk management protocols and internal bank procedures within the branch

We are looking to welcome a Customer Service Representative to join our Global Customer Service Department. You will work as an integral part of the department by providing outstanding customer service to our internal and external customers and report to the Customer Service Manager. 

Closing Date: Applications will close on Tuesday 9th July 2024.

Applications are shortlisted on a rolling basis, and we will be interviewing alongside advertising. We therefore encourage you to apply at the earliest opportunity.

What you'll be doing:

• Take ownership of customer queries received via phone, email, live chat, and in person through to resolution in line with policies/procedures, KPI’s and Customer First training best practices. Striving to increase customer satisfaction/first-time resolution and reduce the need for customers to contact.
• Take responsibility for the processing of orders, invoices, quotes, returns and claims in a timely and accurate manner, responding appropriately and swiftly to queries, problems and special requests from customers, accelerating these to team leaders and managers where appropriate.
• Resolving product or service problems/queries by clarifying customer issues, determining the root cause of problem, selecting and explaining the best solution to the problem, expediting corrections/adjustments, and following up to ensure resolution.
• On the back of customer contacts review the customer self-help portals (where they exist) and suggest new content or amendments to the relevant team.
• Managing day-to-day business processes, liaising with other departments where appropriate.
• Suggesting amendments to Standard Operating Procedures (SOP).
• Maintaining knowledge of department policies, processes, procedures, and systems used, developing an internal network to increase knowledge.
• Providing support to team members.
• Active participation in meetings, expressing your viewpoint but also recognising and listening to others.
• Suggesting improvement ideas and assisting with the implementation of those ideas to improve customer satisfaction, increase productivity or reduce costs.
• Using Salesforce to manage customer contacts and workflow in line with the SOP.
• Using SAP/Salesforce to manage orders/invoicing.
• You achieve personal objectives and, work to agreed KPI’s and targets including quality assurance.
• In addition to the above, this role may also be required to help on projects and workload as determined by business needs and the Manager.

Mon - Fri (830am – 530pm) with 1 hour break, Sat (830am – 1230pm)

Jobscope:

• Provide receptionist duties at front counter
• Ensure accuracy of clinical data entry into computer system
• Able to apply basic patient care
• Maintain filling system, coordinate appointments and other admin duties
• Liaise with various insurance company and make payment arrangement
• Any other task as directed by the Clinic Manager or Doctor

REQUIREMENTS:

- Able to start work immediately or on short notice

- prior clinic assist/PSA position is preferred

For interested candidate, please email your resumes to [email protected]

Denyse Nicole Tan Shuqin (#HDT)

Recruit Express Pte Ltd

CEI No: R1333503

Company EA license : 99C4599

Job Descriptions

• Warmly welcome and seat guests, ensuring a positive first impression
• Thoroughly explain menu items, specials, and beverage offerings to guests
• Take accurate food and beverage orders, following proper service sequence
• Serve dishes and beverages promptly, ensuring proper presentation and temperature
• Continuously monitor and address guests' needs, providing attentive service
• Maintain a clean and tidy dining area, resetting tables promptly
• Process payments and handle cash/credit transactions accurately

Job Requirements

• Previous experience in a high-end Japanese restaurant or similar upscale dining environment
• Exceptional customer service skills and a genuine passion for hospitality
• Excellent communication abilities and fluency in English
• Strong knowledge of Japanese cuisine, ingredients, and dining etiquette
• Ability to work well under pressure, multi-task, and maintain composure
• Impeccable grooming and professional appearance

Working hours

• 6days
• 10:30~3:30 5:30~10:30 10hrs day

• To manage and maintain operational standards of the dedicated building services centre
• To be first point of contact for walk-in residents and hand over the welcome pack residents.
• Guide customers to look out for the emergency and safety information in the support kit.
• Record the issuance ofwelcome packs and update the information via share-point daily at the end of the day.
• Manage residents’ enquiries and complaints accordingly, when necessary to escalate to the relevant parties or supervisors.

Requirements:

• At least a diploma with prior experience in customer service roles.
• Effective communication skills – both written and oral with good command of English language and in one other language.

Joy Yeow Zhi Qian

(CEI Registration No:R2096261)

Recruit Express Pte Ltd (EA Licence No: 99C4599)

Responsibilities:

• Assist in scheduling of future appointments
• Registration of patients
• Assisting the doctors and nurses in basic medical care if needed
• Data entry of patient’s particulars into the hospital system
• Handling phone calls and enquires and providing information
• Other ad hoc duties as assigned

Requirements:

• Min Nitec and above
• No experience needed , Training Provided

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Mon to Fri: 9am-5.30pm (with 1 hour break), Sat: 9am-1.30pm

Jobscope:

• Provide receptionist duties at front counter
• Ensure accuracy of clinical data entry into computer system
• Able to apply basic patient care
• Maintain filling system, coordinate appointments and other admin duties
• Liaise with various insurance company and make payment arrangement
• Any other task as directed by the Clinic Manager or Doctor

REQUIREMENT:

- prior PSA/clinic assistant experience needed

- able to start work immediately or on short notice

For interested candidate, please email your resumes to [email protected]

Denyse Nicole Tan Shuqin (#HDT)

Recruit Express Pte Ltd

CEI No: R1333503

Company EA license : 99C4599

Job Descriptions

• Warmly welcome and seat guests, ensuring a positive first impression
• Thoroughly explain menu items, specials, and beverage offerings to guests
• Take accurate food and beverage orders, following proper service sequence
• Serve dishes and beverages promptly, ensuring proper presentation and temperature
• Continuously monitor and address guests' needs, providing attentive service
• Maintain a clean and tidy dining area, resetting tables promptly
• Process payments and handle cash/credit transactions accurately

Job Requirements

• Previous experience in a high-end Japanese restaurant or similar upscale dining environment
• Exceptional customer service skills and a genuine passion for hospitality
• Excellent communication abilities and fluency in English
• Strong knowledge of Japanese cuisine, ingredients, and dining etiquette
• Ability to work well under pressure, multi-task, and maintain composure
• Impeccable grooming and professional appearance

Working hours

• 6days
• 10:30~3:30 5:30~10:30 10hrs day

The Job:

• Oversee the handling of customer complaints and quality-related issues, ensuring timely resolution and customer satisfaction.
• Develop and maintain processes for tracking and monitoring customer issues, including escalation procedures as needed
• Responsible for surveys and handling of the responses
• Investigate root causes of customer concerns and collaborate with cross-functional teams to implement corrective actions
• Provide guidance and support to team members in handling complex customer inquiries and resolving issues effectively

The Requirements:

• Proven experience in Customer Service Management, preferably in the automotive industry.
• Strong communication skills, both verbal and written
• Strong understanding of automotive quality standards and processes

Interested applicants can send their detailed resumes to [email protected] or call JANE @ 6735 1955.

CEI: R1104482

JANE LUI JIE'EN

Job Responsibilities

Any 5 days from Mon to Sat (Usually will be Mon to Fri, OH, unless Sat has event/work)

Responsibilities:

• Administrative support including (but not limited to) telemarketing, letter shopping, data entry etc.
• Liaise with vendors and partners to ensure the maximum value and timely execution of procured goods and services
• Ensure the accurate processing of donations received and updating of databases in a timely manner
• Manage the inventory of physical assets and equipment for events
• Assist in the production of collaterals and publications
• Any other relevant duties that may be assigned

Requirements:

• GCE “A” level, Higher Nitec, Polytechnic Diploma or equivalent.
• Adept at working with spreadsheets and databases; graphic design skills is a bonus
• Prior experience in a project execution, administrative or fundraising role would be an advantage.
• Pleasant disposition and excellent interpersonal and oral/written communication skills.
• Collaborative team player and able to work independently and efficiently.
• Able to work occasionally outside of office hours and/or on weekends where necessary (time off-in-lieu will be granted for work performed outside of office hours).

TELE me at @yijingggggg or WA me at https://wa.me/+6598623556 NOW!
Interested candidates, please submit your resume to [email protected]

Alison Chen
Outsourcing Team
Personnel EA License No.: R1875164
Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Responsibilities:

• Communicate with customers, understand their needs and attend to their queries
• Handle and resolve customers’ feedbacks and concerns
• Ensure a wonderful salon experience for our customers to increase customer retention
• Handling phone enquiries with etiquette
• Serving light refreshments to customers and attending to their needs
• Schedule customers’ appointments and other ad-hoc duties as assigned
• Gather customer satisfaction levels and feedback on customer services for continuous improvement
• Provide feedback and ideas to improve operations and enhance customer experience
• Comply with data protection regulation and organizational security procedures for customer registration and credit and cash transactions

Qualifications & Requirements:

• Well-groomed and maintain a professional self that suits our salon image
• Good and precise communication skills
• Service oriented and passionate about serving customers
• Prior experience in the beauty line would be advantageous

Working Hours:

Monday to Thursday : 8:30am to 5:45pm

Friday : 8:30am to 5:30pm

Responsibilities:

• Provide excellent frontline customer service and meticulous administrative support to the Outpatient Services
• Customer registration, appointment scheduling and reminders, collection of payment/deposits
• Respond to customer requests and enquiries
• Regularly update general patient records
• Undertake general reception and other adhoc clerical duties as assigned

Requirements:

• Prior customer service experience in relevant healthcare settings would be an added advantage
• Excellent communication and telephone skills
• Ability to communicate in vernacular languages is an asset (in order to liaise with vernacula speaking associates/patients)
• Must be able to work under pressure, multitask and meet tight deadlines
• Able to work in a fast paced environment

TELE me at @yijingggggg or WA me at https://wa.me/+6598623556 NOW!

Interested candidates, please submit your resume to [email protected]

Alison Chen

Outsourcing Team

Personnel EA License No.: R1875164

Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Duties

• Check bill accuracies.
• Liaise with departments for amendment to the bills and perform adjustment via Hospital Billing System.
• Review and Follow up on billing/claims reports as assigned.
• Follow up with patients on the relevant documents such as Medisave Claims authorization form, Means Testing Consent Forms, etc. and ensure completeness of documents.
• Prepare and send out Consolidated Invoices for Corporate Clients.
• Submission of E-Invoices for all Government Entities, e.g. Vendors@GOV (AGD).
• Follow up with relevant parties on Outstanding AR.
• Daily check on claims submission e.g. PMI, CPF, Govt Agencies etc.
• Follow up on any claims issues encountered.
• Rectify any erroneous claims rejected by the relevant parties, etc.
• Responsible for daily receipting duties, ensuring all receipts are properly accounted for, reconciled and banked-in on a timely basis.
• Liaise with external vendors on any discrepancies on patient collections, cash float, etc.
• To perform regular audit checks on patient collections.
• Liaise with external vendors such as Banks and Insurance Company in relation to receipting matters.
• Support Clinics' needs for various modes of payments, e.g. NETS/Credit Card terminals, etc.
• Provide administrative support.
• Handle email and telephone enquiries relating to billing/payments, etc.
• Perform any other duties as assigned by his/her Reporting Officer.

Job Requirements

• GCE "O" Level and above
• Minimum 1 to 2 years' experience in similar capacity will be an added advantage

Interested and qualified candidates, please send in your application to [email protected]

Ivy Yong Shi Mei

R2198995

Recruit Express Pte Ltd 99C4599

Location: Woodleigh

Working Hours: 5.5 days office hours

Duration: 3 months to perm

Salary: Up to $2.6K

Job Scope:

· Provide receptionist duties at front counter

· Ensure accuracy of clinical data entry into computer system

· Able to apply basic patient care

· Maintain filling system, coordinate appointments and other admin duties

· Liaise with various insurance company and make payment arrangement

· Any other task as directed by the Clinic Manager or Doctor

Job Requirements:

· Min. Nitec/ Diploma in any field

· Some customer service/ clinic experience required

For interested applicants, please send your updated resume to: [email protected]

All candidates’ information will be treated with the strictest confidence

Melissa Zhang Zhiqi (Mezzo)

R2197564

Recruit Express Pte Ltd

99C4599

The Team:

The Asia Pacific Customer Success Delivery Team, part of the Customer Success Organization, is chartered with driving consumption, adoption, and customer satisfaction, ultimately helping our customers realize maximum business value from their investment in the ServiceNow platform.

The Role:

As Vice President of Customer Success Delivery – Asia Pacific, you will define and execute the full Customer Success strategic vision across all Asia Pacific and be responsible for leading an organization of Customer Success Managers, Success Architects, Platform Architects, and partnership with Support Account Management.  You play a pivotal role in ensuring our customers' success by ensuring that ServiceNow delivers exceptional customer experiences, fosters long-term relationships, and accelerates value realization across our customer base. You will collaborate closely with cross-functional teams, including sales, product management, customer support, value management, strategic customer programs, and engineering, to ensure the seamless adoption and ongoing satisfaction of our customers.

This is a strategic leadership position that requires a strong understanding of—and experience in—Customer Success in the software industry and demonstrated ability as a leader who can be a trusted advisor to key internal Executive stakeholders as well as with C-level client executives, including the world’s largest enterprises. The ability to build and manage high-performing teams in a fast-paced environment is also critical.

Responsibilities:

Strategy and Leadership:

• Develop and execute a comprehensive regional strategy for customer success and value acceleration, aligned with the organization’s vision and objectives.
• Responsible for the talent acquisition of Customer Success resources regionally, aligning to organizational shape goals as well as the creation, planning, and support of talent management.
• Build a high performance, diverse team including all aspects of employee performance management, such as hiring, career development, performance reviews, individual development plans, guidance, and mentoring.
• Foster a customer-centric culture within the organization, emphasizing the importance of customer satisfaction, retention, and advocacy.

Customer Success and Engagement:

• Define and implement best practices for customer success, including onboarding, adoption, training, and ongoing support to ensure customers derive maximum value from our solutions.
• Accountable for defining and delivering operational excellence and delivering results against KPIs (e.g., technical health, product adoption, NPS, Impact ACV targets, Customer Success/Impact renewal) for success resources regionally. These KPIs have a material impact to overall company ACV growth.
• Drive proactive customer engagement initiatives, such as business reviews, executive sponsorships, and customer advisory boards, to strengthen relationships and identify opportunities for growth.

Value Acceleration and Solution Delivery:

• Collaborate closely with sales and product management teams to ensure seamless solution delivery, including scoping, implementation, customization, and integration of our solutions.
• Ensure execution of the Customer Success Strategy, optimizing the delivery of Customer Success KPIs, Quality Assurance, and the profitable delivery of customer engagements
• Drive value realization initiatives, working closely with customers to understand their business objectives and align our solutions to deliver tangible outcomes.
• Own the post sales executive customer relationships for Customer Success, including resolution of escalations.

Cross-functional Collaboration: 

• Collaborate with sales teams to drive revenue growth by identifying expansion opportunities within the existing customer base and ensuring high renewal rates.
• Collaborate with Services Sellers to convert legacy customer success packages to new Customer Success offerings.
• Develop relationships with internal cross-functional leaders, including the Customer Outcomes (consulting services or partner) GEO leaders, ServiceNow Impact business unit and ServiceNow product and support organizations, where alignment on strategy and delivery is a must.
• Work closely with marketing teams to develop customer advocacy programs, case studies, and success stories to showcase the value we deliver.

We are hiring Contract Clinic Assistants to be outsourced to various healthcare organisations. (Immediate!)

Job Scope:

• Handle incoming calls and enquiries
• Assist in dispensing of medication
• Management of patient’s medical records
• Schedule appointments and registration
• Basic housekeeping and upkeep of clinic operations
• Any other duties as assigned by the management

Requirements:

• commitment of 6 months
• Candidates with prior experience in healthcare sector will be preferred

Apply now by sending your resume to [email protected],

or call Jeff Yeo at 6736 3280 for more enquiries.

We regret to inform you that only shortlisted candidates will be notified.

Jeff Yeo | Outsourcing Team | EA License Number: 99C4599

Recruit Express Pte Ltd Company Reg. No. 199601303W

Job Description & Info

• Performing reception and front desk duties.
• Portering and Triaging duties such as transfer of patients from one location to another.
• Attending to all enquires of patients and visitors including phone enquiries.

Requirement

• Minimally GCE O Level and above
• Able to start work on short notice

1. Any 5 days work week Mon to Sun, 2 shift pattern (Either 7am to 4:30pm / 12pm to 9:30pm)
2. Rostered including weekends and PH
3. AM - $12/hr, PM $14/hr

Interested and qualified candidates , please send in your application to [email protected]

Ivy Yong Shi Mei
R2198995
Recruit Express Pte Ltd 99C4599

• Report directly to the Duty Manager, the Guest Service Agent is directly responsible for the day-to-day operations of the reception whilst on duty. 
• The Guest Service Agent is also to ensure that guests and visitors are made to feel comfortable and welcome “at home” on arriving and departing the Hotel.
• Responsible for the supervision of driveway and daily operation and to ensure a consistently high standard of guest service.
• Responsible for Information desk activities (including guest queries, information, mail, and messages).
• Identify the person to whom he/she is speaking, and the subject of the request, and direct the guest accordingly.
• Provide general information to customers and guests in a good and helpful manner.
• Identify ways of increasing the Hotel’s overall profitability within the section.
• Know how to explain the hotel and network pricing policy to guests.
• Know how to present the sales pitch for the various network products and hotel services.
• Systematically offer the hotel’s services to guests upon their arrival.
• Strive to implement the Accor Vision and demonstrate active use of the Accor Values

We are hiring Contract Clinic/Dental Assistants to be outsourced to various healthcare organisations.

Many vacancies available!

Job Scope:

• Basic preparation of patient for aesthetics procedures
• Assist doctor during facial procedures & treatments
• Assist doctors in patient assessment, examination, diagnosis and treatment
• Handle receptionist work and answer patient walk-in and phone enquiries
• Maintaining high service standards
• Other ad-hoc duties as assigned

Requirements:

• Can commit to at least 3 – 6 months
• Candidates with prior experience in healthcare sector will be preferred

Apply now by sending your resume to [email protected],

or call Jeff Yeo at 6736 3280 for more enquiries.

We regret to inform you that only shortlisted candidates will be notified.

Jeff Yeo | Outsourcing Team | EA License Number: 99C4599

Recruit Express Pte Ltd Company Reg. No. 199601303W

Our client is a leading bank in Asia and they are recruiting for Customer Service Executive for the business banking division.

about the job

• Resolves customer issues and inquiries received through various channels (calls, emails and live chats) accurately and within the committed turnaround time.
• Resolves customer complaints and issues to the customer's satisfaction and accurately documents complaints, problems, and their solutions.
• Maintains up to date knowledge through individual and team training, attending meetings, and staying informed by reading information in the Contact Centre's knowledge management system.
• Safeguards the confidentiality of the Bank's customers and their data.

skills and experience required

• Degree in any discipline.
• At least 2 years of experience in a call center / banking / customer service environment is advantageous.

*We regret to inform you that only shortlisted applicants will be notified*

To apply online please use the 'apply' function, alternatively you may contact Reenie at 6697 7943 / [email protected] for a confidential discussion.

EA: 91C2918 | R2198716

To be able to take charge and guide junior front desk receptionist to handle customer enquires and appointments thru emails, phone calls and customer facing in a hair salon.

Able to work individually to handle complaints and feedback from customer.

Willing to learn hair technical knowledge so as to be able to communicate to customers.

Need to communicate with Caucasian customers, thus proficiency in English is a must.

Have a minimum of 3 years experience in related field.

• Provide helpdesk support, resolving first-level user problems and performing basic troubleshooting.

• Assist with installation, configuration, and ongoing usability of desktop computers, peripheral equipment, and software.

• Log and resolve service desk calls, keeping end users updated.

• Collaborate with vendor support contacts to resolve technical issues.

• Coordinate with international IT support staff to address user problems.

• Ensure seamless interconnectivity of desktop computers with various systems in a client-server environment.

• Manage ongoing PC re-image program using Intune.

• Train staff on hardware and software usage.

• Recommend and perform system upgrades as needed.

• Assist in purchasing, building, and deploying IT-related hardware and software.

• Maintain IT inventory through hardware and software audits.

• Experience with Azure environment.

• Provide support for Video Conferencing systems.

Requirement

• Min TAFE Diploma in IT
• Passion for customer service: organized, approachable, enthusiastic, resilient, and friendly
• Good technical knowledge and skills in Desktop support
• Experience in a full Office365 environment
• Microsoft Certified Professional
• Experience with SCCM/Intune
• Excellent communication skills
• Hardworking and willingness to work according to job demands
• Logical and clear thinking
• Exceptional problem solver

If you meet the requirements of this role, please email a detailed resume to [email protected] or telegram @alexgohhl

Alex Goh Hock Leong

(CEI.No: R1763413 l Recruit Express Pte Ltd (Healthcare & Life Science) | 99C4599)

Job Descriptions

• Prepare the store (front-of-house and back-of house) for business operations.
• Assist to run Shift and to ensure the following practices are carried out in your store.
• Performing station functions in Service/Kitchen area.
• Handle cleaning of dining and kitchen area.
• Carry out stewarding duties.
• Perform cashiering duties.
• Handle customer queries.
• Ensure compliance to food safety, hygiene and sanitation standards.

Job Requirements

• Secondary school education
• Working experience is not required.
• Service-oriented with a pleasant disposition.
• Ability to work in a fast-paced environment.

Working hours

• 5.5 days, 44 hrs, Shift hours 9 - 6pm, 2pm - 11pm

What do we expect from you?

Under the general guidance of the Operator Manager or any other authorized by the management, serve as the main point of contact for all guest requests and needs.  The Operator agent is responsible for answering all calls within three rings, recording guest’s needs, and ensuring an appropriate resolution.  The Operator agent must exhibit a professional, can do attitude while recognizing that customer satisfaction is of paramount importance.

How your day looks like?

• Have knowledge of Hotel, hotel staff, and hotel services, including the hours of operation for all departments involved in and in the surrounding areas: has a thorough knowledge of guestrooms including: location, views, amenities, features, types, etc.
• Able to give accurate directions and information regarding the immediate downtown and surrounding areas. Maintain and be familiar with a directory of information that contains, but is not limited to hotel and local information.
• Ensure guest satisfaction by performing such duties as attending to their requests and inquiries courteously and efficiently, and accepting changes or additions in work hours, which are necessary for the maintenance of uninterrupted service to hotel guests and patrons.
• Handle all guest comments, questions, complaints, requests and inquiries promptly and courteously, taking the necessary action steps and ensuring thorough follow through.
• Receive all internal and external calls in accordance of company standards.
• Telephone guests in accordance with their wake-up call requests, to prescribe standards, and to inform security of the guest does not answer their call.
• Manage and allocate guest requests.
• Enter guest requests into guest tracking system and maintain guest profiles.
• Input and keep updated guest messages within Property Management System.
• Ensure that guest names are used wherever possible.
• Ensure use of your own name wherever possible.
• Correctly take and place room service orders, ensuring that the order is repeated back to the guest as per the procedure.
• Undertake and complete any special projects, related tasks or reasonable requests when required by Management.
• Familiarize yourself with the guests needs and requirements in order to ensure an efficient and friendly service.
• Create and maintain a personal and respectful rapport with regular guests.
• Complete the required handover with the incoming shift.
• Keep updated and use all information/function boards accordingly.
• Record all equipment faults in the logbook and report to supervisor.
• Ensure that all incoming faxes/emails are marked with the guest’s name and room number and are delivered to the room promptly.
• Maintain and check telephone equipment daily and report any necessary faults.

        How do I deliver this?

• Tell it like it is- Authentic, honest, you mean it, sincere, true.
• Have fun and make friends - fun, energetic, whimsical, upbeat, “wink", casual.
• I've got your back- Accountable, responsible, makes up for own promises, knows how to take ownership, follows - thru, dependable.
• Play to win - Original, cutting edge, new, "outside the box”; open to new possibilities, different.

• Right here, right now - Attentive, detail-oriented, always focused, always in the moment, precise, owns the guest.

Job Description:

• Attend to patients courteously upholding quality service standard
• Perform triage and registration
• Responsible for front-desk duties such as, appointments, billing and payment collection, handle enquiries (email/phone/walk-in)

Job Requirements:

• Min NITEC in any course
• No experience needed; start immeidate!

We regret that only shortlisted candidates would be contacted
Interested candidates, please send your resume to [email protected]


Consultant: Tan Ming Hui, Michelle (Magdelene) (R21101623)
Recruit Express Pte Ltd (99C4599)